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Hi all, I have a frustrating problem with my Cingular 8525. I just formatted the comp and installed Vista Ultimate on it fresh. I downloaded WMDC but I can't get it to recognize my phone for the life of me. It keeps saying "connecting" forever and never does. I have done all sorts of installs, re-installs, hard resets, but I can't get it to detect at all! Can anyone help? Thanks in advance.
NYKUNLV said:
Hi all, I have a frustrating problem with my Cingular 8525. I just formatted the comp and installed Vista Ultimate on it fresh. I downloaded WMDC but I can't get it to recognize my phone for the life of me. It keeps saying "connecting" forever and never does. I have done all sorts of installs, re-installs, hard resets, but I can't get it to detect at all! Can anyone help? Thanks in advance.
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Click to collapse
first try to install the driver of your device.. go to device manager and look for unknown device at OTHERS..
good night and good luck
The driver is installed... it displays HTC USB Sync. I am getting frustrated . Stupid Vista.
USE the search function dude
Hermes vista config guide
Also make sure you dont have any firewalls active. I have had issues syncing my phone with my computer when using AVG's firewall. I simply disabled the firewall and it fixed my problems.
mrvanx said:
USE the search function dude
Hermes vista config guide
Click to expand...
Click to collapse
I already tried that guide... still not working. Ill try disabling the firewall
go to settings->connections->usb to pc and then check Enable Advanced network functionality.
If that doesn't work remove/uninstall htc sync device, unplug device and plug in device to reinstall the htc sync device after you have set the usb to pc connection settings.
Also try using a different USB cable and plugging it into a different port, you never know, it could just be something defective.
But I'm putting my money on the firewall
I had a problem connecting my 8525 to my Vista machine. It would say connecting but it would never finish 'connecting'. It took a while but finally I figured out what was causing it. It was the 'recording' .wav files in the notes directory that were causing the issue. If you have any .wav files in your notes directory I'd suggest moving them to say your SD card or deleting them. That fixed the 'connecting' problem for me and since I did that it's been syncronizing fine ever since.
I tried everything listed in here at once.... something worked I should have done each step by step to pinpoint what exactly... but its working now. Thanks everyone!
NYKUNLV said:
I tried everything listed in here at once.... something worked I should have done each step by step to pinpoint what exactly... but its working now. Thanks everyone!
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Click to collapse
Same for me. I had a load of problems getting the Mobile Device Center working with my HTC TyTN. First I was unable to even install the driver when I first connected my device. The "add new hardware" wizard always tried to connect to Windows Update and install an updated driver which then failed. The solution was to let it fail and manually install an older driver from the list using the icon in Device Manager. After that I could start Windows Update and download the latest update.
Then I had the same problems as you describe. When I started WMDC it just hung while displaying "Connecting". Looking in the task manager I noticed that the wmdc.exe process was consuming more and more memory, up until something like 250 MB, after which WMDC just showed "Error". Finally I got it to work. It is hard to pinpoint exactly what I did to fix it. I know that the "advanced network features" under USB in connection settings on the TyTN need to be ticked and the device showing as a Windows Mobile Device instead of HTC USB Sync.
Initially I did a hard reset of the TyTN. Further, I manually unistalled and reinstalled the driver in Device Manager a couple of times. I tried to reboot both the computer and the TyTN several times. Also, I did restart the "Windows Mobile-based device connectivity" service after plugging in the cable. Finally it just recognized my device and I could setup the partnership. Now I can sync over bluetooth too and skip the cable.
HTC phone support was not very helpful with this problem. "We will call you back". Yeah right.
Mobile cofiguration:
Dopod 838 Pro
LVSW 4/17/07 WM6
Hard SPL
PC configuration:
Windows Vista Business Edition
I encountered the same problem. Currently able to sync back by hard resetting my device. The USB to PC connection on settings does not appear to affect the sync problem.
I suspect that the problem arise when I originally sync with an XP machine.
What worked for me was to enable the advanced usb setting on the phone as mentioned...then while the phone is still plugged in, I removed everything associated with the phone from device manager on the pc. Once that was done, I unplugged the cable, waited a few seconds, and plugged it back in (with the advanced usb settings still checked.) Worked like a charm with WMDC.
I had problems with all sorts of "connectivity" in Vista, including connecting up my Trinity, and setting up my xbox 360 as a media extender.
As soon as I uninstalled MS One Care it all started working.
My activesync does not want to work it gives the same problem in this thread
http://forum.xda-developers.com/showthread.php?t=236712&page=2
and i tried fixing it using this methodin the above mentioned link and when i tried loading device to the pc it gave an error , which i think said code 10 or code 8 error
When i connect my device now to the pc using USB it just automatically disconnects it, doesnt even charge it. the orange light goes on then in a split second off again.
any solution to my problem?
thanks alot
I had this problem sadly, the only way I could figure out how to fix it was go the the htc website install the original drivers again, after that I had to reinstall active sync, they have 4.5 now which hasn't given me a problem yet!
I wouldn't try drastic measures but if needed this can be a last resort. It took me all of I'd say 40mins tops with my slow computer. hope this helps.
I am having a situation that is driving me nuts.
My access to the Internet on Win Mob works great via my SIM Card connection, however on my Vista side the system sees the SIM card and the Operator, but states local only. The vista network pipeline view shows a red X on the internet pipe.
How can I make the Vista side make the SIM connect to the internet??, if a switch to Win Mo its connecting with no problem!.
Just in case the WiFi works with no problems on the Vista side
check
1 - check the IP v4 settings on your adapter in Vista, is it on DHCP ? It must be when you try to connect to the Telco's GPRS network
2 - check to see if NIC/Network adapter is turned on at all.
3 - Check to see if your MODEM is active in Vista, via the top left button on your shift
4 - Did you install any liberation software ? I had to "connect to vista" once, after reinstallation, afterwards, Vista connects automatically to WinMo/SnapVue for internet.
5 - Has it EVER worked for you, or not ?
6 - Be patient, reboot, wait for 3 minutes to let vista connect and find the modem in WinMo/SnapVue.
7 - When resuming from hibernation, or sleep, it might not work. Check the forum
8 - Set your powerplan to max performace, see if that helps It does for other people
Guidance
Thanks Lucid, see comments
1 - check the IP v4 settings on your adapter in Vista, is it on DHCP ? It must be when you try to connect to the Telco's GPRS network.
CHECKED-YES it was even when it states Local Only
2 - check to see if NIC/Network adapter is turned on at all.
I am not sure what is the Network Adapter?. Were do I see this.
3 - Check to see if your MODEM is active in Vista, via the top left button on your shift
When I go to comm manger it states ON and ATT
4 - Did you install any liberation software ? I had to "connect to vista" once, after reinstallation, afterwards, Vista connects automatically to WinMo/SnapVue for internet.
I did Liberate and one time used the USB tool. If that was the case should I reset Snap Vue???
5 - Has it EVER worked for you, or not ?
Yes
6 - Be patient, reboot, wait for 3 minutes to let vista connect and find the modem in WinMo/SnapVue.
I have left it for an hour. the Win Mo connects in quickly , but nothing ever happens in Vista
Thanks again for your comments
Guidance
Lucid, one last question.
I have the USB Tool operational and I have Win Mo and Vista connected via the connection manager.
Vista states now disconnected?
Is this the normal condition?
Win Mo is still connected
SIM Card Sucess UPDATE
So here is what I found to be able to resolve my dead Vista connection issue:
1) I check the items Lucid mentioned (IP v$ set to DHCP/ NIC adapter/Liberate), including connecting using USB tool.
2) Went into my connections and verified that all of the connection drop down menu windows had the Wireless Operator System selected
3) Went into Active Sync/Menu/Connection and discovered that connection to USB was checked. I unchecked.
4) Reboot machine and left alone for 5 minutes.
5) Win Mo was going back and forth on connection, until it got stable . One minute after that Vista connected and has remained On.
I will monitor after I go into sleep and come out
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.
There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!
for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.
on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go
this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!
pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.
Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.
Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?
have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse
Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??
I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!
Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.
Hi,
I have been having a problem with Windows Mobile Device Center for some time now and cannot find a solution.
I plug the HD into my Win 7 laptop, the drivers install, but WMDC never connects.
I deleted the partnership in active a while ago, whilst trying to get it to work, however I now cannot create a new partner ship.
I now have a second HTC phone (hd 7 mozart) this is also not recognised by WMDC.
I just un-installed and re-installed WMDC, it still doesnt work.
Windows Firewall is disabled, and there is no other firewall software installed.
Could some one please suggest what the issue may be?
Many Thanks
Dave