Well, I've searched the forums for this phone and I haven't found anyone with this issue.
When I make or receive calls, the proximity sensor either doesn't turn off the screen or, more often, it does but turns it back on after a while. This results in random keys being pressed making noise and, eventually, it presses the button to end the call or puts the call on hold and dials another number.
It's very, very annoying. Could it be something on the settings? Hope it's not hardware... Any sugestions on how to solve this?
I'm using Miui 1.9.9 with franco.kernel from 10 set.
The proximity sensor is located at the top left corner of the phone (next to the speaker) and flashes red while active. Make sure you cover this area with your head when speaking. I am left handed and sometimes the sensor doesn't detect anything because of the way I hold it, this could be the case with you also...
There are some apps that can help you test the sensor if it works or not.
Mine was stupid too with stock rom, but with custom roms it works very good. detects even finger in 3cm range and turns on screen after 2 seconds.
Anyone else have proximity sensor issues on the G2? Ever since I got it, it's been very wonky, even when it was purely stock. The worst problem is often when I take the phone away from my ear it doesn't turn back on, and then it seems that the knock on sensor stops working, and I have to hit the power button. Sometimes when I put the phone to my ear when getting a call the phone goes to sleep and the call gets cut off.
I do have it set to automatically answer the phone when I raise it to my face, so maybe that's an issue. I'll disable that and see if it helps.
Anyone else? I'm kind of bummed as I use my phone as a phone first and having something like the proximity sensor work is absolutely crucial in my phone use.
spinedoc said:
Anyone else have proximity sensor issues on the G2? Ever since I got it, it's been very wonky, even when it was purely stock. The worst problem is often when I take the phone away from my ear it doesn't turn back on, and then it seems that the knock on sensor stops working, and I have to hit the power button. Sometimes when I put the phone to my ear when getting a call the phone goes to sleep and the call gets cut off.
I do have it set to automatically answer the phone when I raise it to my face, so maybe that's an issue. I'll disable that and see if it helps.
Anyone else? I'm kind of bummed as I use my phone as a phone first and having something like the proximity sensor work is absolutely crucial in my phone use.
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I've noticed that everything works well with this. Surprisingly so. On the s3 i would always get the black screen issue when pulling away from my ear. Ringtone even lowers as i pick it up. I could never get that to work on my s3. Not that, that matters.
spinedoc said:
Anyone else have proximity sensor issues on the G2? Ever since I got it, it's been very wonky, even when it was purely stock. The worst problem is often when I take the phone away from my ear it doesn't turn back on, and then it seems that the knock on sensor stops working, and I have to hit the power button. Sometimes when I put the phone to my ear when getting a call the phone goes to sleep and the call gets cut off.
I do have it set to automatically answer the phone when I raise it to my face, so maybe that's an issue. I'll disable that and see if it helps.
Anyone else? I'm kind of bummed as I use my phone as a phone first and having something like the proximity sensor work is absolutely crucial in my phone use.
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Click to collapse
Yes, but not all the time. When it does happen, i can't get the screen to come back on at all until after the call ends. It doesn't do it on every call but when it does it's really bad.
I'm running tge Verzion Clean Rom right now but it did it on the unrooted stock too.
Hello XDA,
I have a weird problem going on with my Note 3. I had an issue where my screen would not shut off during calls so I immediately figured I'd test the proximity sensor with some debugging app and also the built-in service menu. I went ahead and did that and noticed it was sort of working but one of the values (the main one that ranges from 0.0 to 8.0) stayed at 0.0 and didn't change. I did some research and used an app that I believe recalibrated it and it began to work perfectly… EXCEPT, when the screen goes off during a call and SHOULD be locked from touch events I can still touch the screen and it is responsive, meaning even thought the screen is black I can end the call, mute it etc granted I touch the right area seeing as I can't see anything. Another thing that's going on that leads me to believe this is some sort of software bug is, when the screen is turned off due to the takeover setting, when I press the home button to turn it back on, it turns back on BUT the front app is lowered and i am brought to the home screen as if the screen was on and I hit it. Weird huh?
Any help would be appreciated…
Verizon Note 3 running on T-Mobile and CM13
Hi, anyone have issues with galaxy s8 when making/receiving calls ? My S8 was pre-ordered and on the first day of usage im faced with this issue, when making call or receiving phone randomly lights on display (once) and genlty randomly vibrates (as you press home button or nav button), then im take away phone from ear and put it back to ear display turns off, sometimes it keep turned off as normaly but sometimes it lights on again and vibrates, so i have to do previous steps or if ignore that issue than display turns off after some time and when im take away phone from ear to end call phone is locked and display won't light up until press lock button. Also im noticed that when im lock phone or even take it in hand (fingers touches both curved sides of display) phone also gently vibrates and turns from AOD to lock screen, this issue is also randomly. Some times AOD screen suddenly goes bright and than fades like it should be. After two weeks of chatting with samsung and store support im was send it to "service", they tested phone and after 10 days im received phone with status "no problems detected, software reflashed" but issues still not gone. And im can't replace it with new one because store refuses to replace it and says that they don't replace devices with software issues. Now im stuck and don't know what to do.
P.S. in *#0*# menu proximity sensor ADC values randomly keep changing even if nothing is in front of sensor, values are between 79-125 and when completely put finger on sensor values is 16368
Same issue here. Not sure why.
same for me too, international dual sim version s8
I have little bit different issue related to light sensor. My phone doesn't turn off the screen and locks in a pocket or if I close light screen by hands.
Sent from my SM-G950F using XDA Free mobile app
I have the same issue (also the oversensitive home button issue too).
I have a similar issue. But my screen never lights up. Neither during a call or when on the desk, for example. But during calls it sometimes vibrates as if I hard pressed the home button even though the screen is still off and I haven't pressed anything with my face, nor have I received any notifications. It doesn't seem to happen once every minute either (some phones notify you of every passing mine during a call).
It's not a big deal for me, just kind of curiously annoying.
Sent from my SM-G950F using Tapatalk
Check in settings on ambient display, pocket mode, etc. Or maybe a cache wipe and reboot will solve.
Like Settings-Display-Screen Mode
-Keep screen turned on/off
Thanks to Samsung and Consumer Rights Protection Centre, together we forced store to replace phone. It was a factory deffect, so anyone who has similar problem im advice to replace phone.
Hi!
I"m not the only having the problem: during a call unintended taps takes place while screen waking up is not registered during the call. So, you see, I'm not sure a proximity sensor is the reason of the problem as far as screen is kept turned off.
I have tried to reproduce the issue by fingers, but wasn't lucky.
Have you any ideas how to eliminate the problem?
I mean not-rooted official up-to-date stock firmware use case.
And, by the way, I haven't found proximity sensor calibration in service menu for A1. Is it placed somewhere into another place?
That happens to me all the time too.
Yup, me too. While in call I sometimes unknowingly turn on the flashlight and probably look like an idiot. ?
With the rn3p I would constantly end up muted. With mi a1 the problem is much less although I've noticed that numbers are still pressed. I've learned over time to switch to keypad so when something gets touched it's not the mute and at worst the other person receives some key tones.
I also have this problem a lot. I mute myself 9/10. To bypass to problem, I just lock the screen before placing it against my ear.
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
dejano said:
Yes, a simple soutions is just when you call someone, imidiately press power button to lock the screen (no password or fingerprint requred to unlock)
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That's what I've been doing. That and pushing the top part of the mobile on my face just to make sure. lol
Oh and use the Feedback app and send it to xiaomi and hope they fix it on the next update.
i had this problem too, has it been fixed in the latest of updates? its a really annoying bug.
You must be doing something wrong. This issue "must" have been in all smartphone operating systems in the world, if what you are saying is the truth.
There's no way to drop the call, or press anything while you are calling someone. The proximity sensor doesn't allow turning on the screen when it's close to an object. The gyroscope also turns off the screen when you rotate the phone vertically during a call.
But all I can say is that it's not a bug, this is how is your phone knows when you are in a call, and you put your phone to your ear, or when you use your "speaker", and so the phone knows it's supposed to used it's speaker to transfer voice through the call.
Beside my poor English, try to move your phone a bit vertically before putting it close to your ear.
same problem here, also disabling ambient display... i also tested proximity sensor with some apps and it seems ok
I have that problem too from the beginning. None of the updates came up with a solution
Same here: I mute, turn on the flashlight or even open apps sometimes with my face. And thanks for the input @SmallTarzan but i know how to operate a smartphone and did not have any similar problems for the last five years. Apart from that annoying bug it's a great phone.
Wow, i dont know of this bug since i'm using custom rom from very beginning.
Try to make a call then use your hand to cover top part of the phone, screen doesn't lock??
I am having this issue too and it is really annoying
And still nobody came up with a solution???
It's easy to understand why it happens.
Proximity activates while you're in a call, but apparently the touchscreen digitizer remains working (even though the screen is off). Touching the digitizer with your ears or cheeks activates different actions while you think your screen is locked.
I can't believe how this issue is not fixed yet! That's a shame!
Same applies for the network fluctuation issues. You need to either choose 3G or 4G to avoid loosing your data connection.
Xiaomi that's more than LAME! You need to be ashamed of yourselves.
It happens to me quite often, although not always.
It's more frequent during long calls. If the call lasts for less than a minute or so, it doesn't happen.
Proximity sensor works, and screen turns off as soon as I put it at my ear.
Keyboard is off and not responding for a while. Then, all of a sudden the phone comes alive.
In my case it's not the torch. What I activate unknowingly is the handsfree loudspeaker, which can be even more embarrassing, sometimes.
Maybe it's because I am left-handed.
In an attempt to have the proximity sensor fully covered by my face, I tried to make calls by holding the phone with my right hand, but to no avail, after some time the screen wakes up regardless of everything.
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
AlaiSalaam said:
Happens to me too. Although I did notice some differences regarding the position of the phone on my ear or which side of my head I put the phone on, I started pressing the power button long ago to turn the screen off. It may not be ideal, but it takes care of it.
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Try this app, some users say it helps.
https://play.google.com/store/apps/details?id=ss.proximityservice
Any fixes yet?
simontol said:
Any fixes yet?
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None, same sh**