Screen scratched with cover. - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Kindly anybody tell me whether screen is already covered with protector by Samsung as in case of my mobile it seems there is one already applied by company..

Very confusing title and question. Is your screen scratched? Do you have a cover?What screen protection do you have that is "already applied"?

Sorry for confusion. Actually my screen scratched with clear view cover. It was without any protective screen . On close inspection of screen there seem to be protector already applied by company. Can anybody confirm whether screen is truly naked or covered by protector by default?

drjawad said:
Sorry for confusion. Actually my screen scratched with clear view cover. It was without any protective screen . On close inspection of screen there seem to be protector already applied by company. Can anybody confirm whether screen is truly naked or covered by protector by default?
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The S6 has a Gorilla 4 glass screen. For the rest there is no protection.

I read somewhere here that there is a type of laminate on the Gorilla glass surface, but can't find the post.
Older clear view covers were proven to scratch the screen. I'd get a replacement phone if I were you, outrageous that Samsung's own products can damage your device like this.

Related

X10 comes with two protective films?

I unboxed my X10 today, and found that besides the relatively more obvious protective film I taken off once I opened the box, there is a EXTRA, very well positioned film on the top of the glass. If you look closely enough, you will see the edge of the extra film from the actual glass underneath. Does anyone else notice the same or is it just me? Is that really just one more layer of protective film or it is part of the material of the glass?
Yes, it comes with one pre-applied screen protector and one inside the box!
Out of interest what sized microSD card was included? Mine came with 16GB (Nordic version).
If I understood it right from the webpage I ordered mine from. does mine come with 8 GB
So how to take it off?
It's driving me insane....and why does a SCRATCH-RESSISTANT screen need a pre-applied screen protector???
So has anyone tried to remove the pre applied fim? I'm so against to use any kind of film on my touch screen device.
ivansee said:
So has anyone tried to remove the pre applied fim? I'm so against to use any kind of film on my touch screen device.
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I hate it too...so i just removed it
before/after pics: (replace xx wiiht tt)
hxxp://i44.tinypic.com/5017xh.jpg
hxxp://i42.tinypic.com/14aip35.jpg
I actually got 2 ADDITIONAL screen protectors :-/ and mine came with 8gb card so ordering a 16gb one online
The "pre applied protector" is the one SE calls scratch resistant, I think. "Shutter proof sheet on mineral glass".
Take a look at the X10 white paper: developer.sonyericsson.com/getDocument.do?docId=102192
brodos123 said:
The "pre applied protector" is the one SE calls scratch resistant, I think. "Shutter proof sheet on mineral glass".
Take a look at the X10 white paper: developer.sonyericsson.com/getDocument.do?docId=102192
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As far as i know mineral glass is in itself "scratch proof". But that doesn't mean it can't be scratched of course. It means minor pocket scratches are avoided.
"Mineral glass is ordinary tempered glass made from silica. It is more scratch resistant than Plexiglass which is a plastic also used for watch crystals."
So if infact it is mineral glass there is no need for an extra layer of protection.
I'm not quite sure what "shutter proof sheet" is but seems strange that this screen should need one when other mineral glass screens do not.
Also should point out that for me it seems identical to the included "screen protector" in both size, thickness and consistency.
I'll report back if scratches start appearing on my screen. I'll give it 7 days of normal use(as i used my iPhone, Hero, LG Arena) to see if any scratches start appearing, but I doubt they will.
I didn't receive my X10 yet, but isn't the 'protective' film used to make the screen more fingerprint resistive?
Vin87 said:
I didn't receive my X10 yet, but isn't the 'protective' film used to make the screen more fingerprint resistive?
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No, infact there were more fingerprints with the film applied vs when i removed it. You need a special coating on the screen for that(oleophobic coating) and with that you can wipe the screen clean very easily.
As far as i know the X10 has not have it's screen treated with oleophobic coating.
Trekster said:
As far as i know mineral glass is in itself "scratch proof". But that doesn't mean it can't be scratched of course. It means minor pocket scratches are avoided.
"Mineral glass is ordinary tempered glass made from silica. It is more scratch resistant than Plexiglass which is a plastic also used for watch crystals."
So if infact it is mineral glass there is no need for an extra layer of protection.
I'm not quite sure what "shutter proof sheet" is but seems strange that this screen should need one when other mineral glass screens do not.
Also should point out that for me it seems identical to the included "screen protector" in both size, thickness and consistency.
I'll report back if scratches start appearing on my screen. I'll give it 7 days of normal use(as i used my iPhone, Hero, LG Arena) to see if any scratches start appearing, but I doubt they will.
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According to the white pages:
"Scratch-resistant Yes. Shutter proof sheet on mineral glass"
The way I see it the "sheet" makes it scratch resistant.
If you ever had a watch (clock) with mineral glass, you know that it scratches easily. for a scratch resistant glass you need a saphire glass!
Both iphone and nexus one probarbly have mineral glass, but the thing making those so resistant (see youtube) is some kind of coating on the glass. (I think)
brodos123 said:
According to the white pages:
"Scratch-resistant Yes. Shutter proof sheet on mineral glass"
The way I see it the "sheet" makes it scratch resistant.
If you ever had a watch (clock) with mineral glass, you know that it scratches easily. for a scratch resistant glass you need a saphire glass!
Both iphone and nexus one probarbly have mineral glass, but the thing making those so resistant (see youtube) is some kind of coating on the glass. (I think)
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There is nothing in the white papers suggesting that either the nexus one, iPhone nor my old Hero had any other coating than the oleophobic coating for easy fingerprint removal.
Here is a good explanation of mineral glass vs. sapphire glass:
http://www.answerbag.com/q_view/1870141
And yes Sapphire glass is the best but cost too much for ordinary phones. mineral glass will protect the phone against most pocket scratches. But the real test will be the next 7 days, today there is no apparent scratching of the phone(no micro-scratches either).
Also of note is that the screen seems much more responsive after the removal of their so called "shutter proof sheet".
What we really need is an reviewer that doesn't give a damn about his test-unit to give it a go...with and without the sheet!
Trekster said:
No, infact there were more fingerprints with the film applied vs when i removed it. You need a special coating on the screen for that(oleophobic coating) and with that you can wipe the screen clean very easily.
As far as i know the X10 has not have it's screen treated with oleophobic coating.
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Thanks for the two nice photos, Trekster! Do you find touch sensitivity has improved after you removed the sheet? I've been using the X10 for 1.5 days so far, and I still feel like sensitivity is not as good as iPhone (even worse than Nexus One)
ivansee said:
Thanks for the two nice photos, Trekster! Do you find touch sensitivity has improved after you removed the sheet? I've been using the X10 for 1.5 days so far, and I still feel like sensitivity is not as good as iPhone (even worse than Nexus One)
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Yes the sensitivity has been improved quite a bit. I would say it's on par with the other touchscreen phones now.
Trekster said:
So how to take it off?
It's driving me insane....and why does a SCRATCH-RESSISTANT screen need a pre-applied screen protector???
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The watchword here is scratch-resistant.
A glass screen will always be more scratch resistant than a plastic screen, but that doesn't mean that it can't be scratched at all. The screen-protector is just a way of helping extend the life of the screen face and I personally thank SE for providing it. Take spectacles for example. Glass lenses are harder wearing, but cost more and weigh more. Plastic lenses are lighter and cost less, but are more prone to scratches. You can still scratch glass lenses by putting them down glass first.
The difference between mineral glass and sapphire glass is interesting. My watch has a sapphire glass face and it has *ONE* scratch after 3 years of being worn everyday. That scratch came from a HARD direct impact (which hurt my wrist). The face is otherwise flawless.
ZenithUK said:
The watchword here is scratch-resistant.
A glass screen will always be more scratch resistant than a plastic screen, but that doesn't mean that it can't be scratched at all. The screen-protector is just a way of helping extend the life of the screen face and I personally thank SE for providing it. Take spectacles for example. Glass lenses are harder wearing, but cost more and weigh more. Plastic lenses are lighter and cost less, but are more prone to scratches. You can still scratch glass lenses by putting them down glass first.
The difference between mineral glass and sapphire glass is interesting. My watch has a sapphire glass face and it has *ONE* scratch after 3 years of being worn everyday. That scratch came from a HARD direct impact (which hurt my wrist). The face is otherwise flawless.
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Yes if you read my posts further along I do point out that the screen isn't scratch-proof
I do question the decision and still do as my HTC Hero(which I bought back in August 09) has ZERO scratches And they are both supposed to be based on the same mineral-glass technology.
Im testing
Well, I've removed the screen protector and I think it is much better.
It seems so much smoother, and the screen is definitely more responsive.
I will post again in a couple of weekend to keep you all up-to-date.
soo... u guys can confirm the touchscreen is way better without the foil on? ( more sensetive aaand more accurate???)
coz i am thinking of swappin mine 2 the Desire.. but cant test it takin of the protector.. otherwise they wont return it...
I have had my problems with the X10, but the screen and its sensitivity is not one of them.. Without the exception of the edges...
I can almost never type "a".
I added the second protection as well, and love how the screen works / flows...
(with the exception of the left edge )

Factory Installed Screen Protector?

So I just took off the peel off protector on my phone and immediately noticed a scratch about 1/4" long on the center of the screen. I was pretty pi55ed since it had to be a factory born issue. So I was about to put a new screen protector on it that I have for my iPhone but I all of a sudden noticed what looks to be a pre-installed factory set screen protector on the screen? If you look near the glass edge, you will see a lip or edge where there seems to be a film placed on the phone. Correct me if incorrect but it cannot be a permanent film as it would not be recessed from the glass screen's edge if it was. So that scratch is nothing but the films surface and not the glass itself then, I hope!
There is a thread or threads already on here regarding the pre applied screen protector on the phone. Yes you can peel this off and yes there is a pre applied protector on it. Some say taking it off increases the response of the screen.
Well sheit, sorry for the additional noob post then lol. Good to know as every other company I have used never puts one on..bonus for Sony. I will leave it as the screen on mine is way too sensitive already!
I wouldnt peel it off if I were u! I mean if it is there it must be for something.

For everyone out there using their phones without screen protectors !!

if u have been using ur phone without a screen protector like i did, u will notice that the coating of the the screen got several scratches all over that can only be seen in odd angles under a bright light........ is anyone else experiencing this or is it just me ?? !!!
i have got a dozen of fine scratches all over my screen........is there anything i can do about it ??
No screen protector, no scratches here. Have you tried to vigorously clean the areas with scratches? I thought I had a fine scratch a few days ago, but it cleaned off
yeah i tried to clean them off but in vain
they are small fine scratches in the coating, and some are long ones beside the speaker
i found out that the coating is highly scratchable which defeats the purpose of a gorilla glass
and if i use a SP on this beautiful screen it defeats the purpose of the coating too
im just thinking of leaving it as it is and when it looks really bad to remove the coating !!
unless there is something else i can do !!
anyone else experiencing same problem ?
is there any solution for this problem....AKA fixing oleophobic coating scratches ?
Edit: http://forum.xda-developers.com/showthread.php?t=1105979
Sent from my GT-I9100
link not working
I havnt got a screen protector on mine, but always keep it in my pdair case. Its still unscratched, not even the fine scratches you mentioned. Im actually waiting for my screen protector to arrive (in about 2 weeks time) so hopefully it stays this way.
Anyway you should try keep it in a pouch, away from sharps like sand and stone jewellery. Eg, womens diamond earrings will scratch your screen.
It is RULE for any portable screen based devices to NOT BE TOUCHED until screen protector placed on the device.
Not trying to sound rude in anyway (don't like scratches either), even if Gorilla glass is break resistant, it can still a scratched just like ant other material.
I guess your going to have to wait until repair parts start becoming available online for you to buy a replacement glass.
For phones with oleophobic coating, yes there will be fine scratches after a while only noticeable at weird angles and in bright light like you mentioned.
My Nexus S and every other nexus S I've seen has it (except brand new ones) and I'm sure the SGS2 is similar.
You just have to ask yourself, what's the point of the oleophobic coating if you put a screen protector over it?
Mustinky said:
anyone else experiencing same problem ?
is there any solution for this problem....AKA fixing oleophobic coating scratches ?
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no screen no case nothing to hide the beauty. just got it yesterday i will report back in a week.
malignau said:
I havnt got a screen protector on mine, but always keep it in my pdair case. Its still unscratched, not even the fine scratches you mentioned. Im actually waiting for my screen protector to arrive (in about 2 weeks time) so hopefully it stays this way.
Anyway you should try keep it in a pouch, away from sharps like sand and stone jewellery. Eg, womens diamond earrings will scratch your screen.
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im pretty sure if u examined ur screen under bright light at some odd angles u will notice fine scratches out there, i have been really careful with my phone and still i got like 8 fine scratches in the coating, it seems that the coating is highly scratchable which defeats the purpose of the gorilla glass which is scratch resistant
You know what a good solution is? Um using a screen protector....
Sent from my LG Revolution
Extreme184X said:
It is RULE for any portable screen based devices to NOT BE TOUCHED until screen protector placed on the device.
Not trying to sound rude in anyway (don't like scratches either), even if Gorilla glass is break resistant, it can still a scratched just like ant other material.
I guess your going to have to wait until repair parts start becoming available online for you to buy a replacement glass.
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even if i got a new screen it will get scratched, the problem is not with the glass, i have been very careful, the coating is just highly scratchable, im thinking of removing the coating with some chemical dissolvent later when it really looks bad
dinan said:
For phones with oleophobic coating, yes there will be fine scratches after a while only noticeable at weird angles and in bright light like you mentioned.
My Nexus S and every other nexus S I've seen has it (except brand new ones) and I'm sure the SGS2 is similar.
You just have to ask yourself, what's the point of the oleophobic coating if you put a screen protector over it?
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yes exactly, the coating is there to protect the screen from oil and smudges, but it is highly scratchable which deafeats the purpose of a gorilla glass which is scratch resistant, so now i should put a screen protector to protect the coating from getting scratched, which in turn defeats the purpose of the coating as it will become totally useless !!!!
i think we shud just remove the coating at some point using some chemical dissolvents, as i find no point of keeping it under a screen protector anyway :S

Xperia Play Shatter proof film removal/FAQ

Seeing that many people ask about this, and many people promise to post up a video but never do, I show it on video.
Sorry I have a cold. The video is also sped up.
Comment Rate Subscribe! Hit the Thanks button!
(And since I can't seem to embed the video, here's a link)
Removal HowTo
(After some people wondering if the removal of the film would effect the front facing camera. IT DOES NOT! Here's a video for proof)
Front facing camera test
******FAQ:******
Q: What kind of glass/plastic is the Xperia Play screen made of?
A: The Screen is mineral glass, not as scratch resistant as Gorilla glass though (Iphone/Razr/etc)
Q:How scratch resistant is Mineral Glass?
A:Mineral Glass is scratch resistant. But not scratch proof. My keys scratched tiny nicks and scrapes on my screen (No screen protectors, Shatter film removed, raw glass screen), but it's held up in my pocket pretty well.
Q: I've heard the factory "Screen protector" sucks!
A: There are two "layers" of "Screen Protectors" on a Xperia play. The first one is that stretchy, vinyl, cheap looking layer that you get when you first get your phone and it scratches super easy.
The second layer is the factory fitted shatter proof film that doubles as a screen protector. Leave it on unless it becomes super scratched, then refer to my removal video above.
Q: Will putting on a screen protector on top of the original shatter film/screen protector decrease the sensitivity of my screen?
A: Keeping the shatter film on and placing another purchased screen protector will not effect the screen sensitivity.
Q: Are the colors more bright and vivid after the shatter film is removed?
A: From what I can tell, no
Q: Is the screen sensitivity better when the shatter film is removed?
A: From what I can tell, no
Q: Is the screen easier to slide my finger on after the film is removed
A: It is actually harder to slide your finger on the raw glass. But it's not a huge difference and not really noticeable.
Q: Is the front facing camera effected by the removal of the shatter film?
A: No, the camera is not effected in any way.
Oh snap dude, so now what is going to block most of that radiation from going into your face?
That film has a polymer to block alot of the harmful emissions.
I might as well keep my shatter proof film on then to be on if there's no difference just to be on the safe side.
I have a screen protecter on top of it as well and I have to say the display still looks good.
I find that poor touch response near the screen edge area. Can it be improved after remove this plastic film? Is it really "Glass" screen? because if it is, there is no need to add any screen protector like Iphone and other Phones with tempered glass screen!
vincentbingkau said:
I find that poor touch response near the screen edge area. Can it be improved after remove this plastic film? Is it really "Glass" screen? because if it is, there is no need to add any screen protector like Iphone and other Phones with tempered glass screen!
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I believe it is glass, just not gorilla glass (the kinda of glass iPhone has)
vincentbingkau said:
I find that poor touch response near the screen edge area. Can it be improved after remove this plastic film? Is it really "Glass" screen? because if it is, there is no need to add any screen protector like Iphone and other Phones with tempered glass screen!
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Click to collapse
It's mineral glass. Very scratch resistant. Just maybe not as tough/shatter proof as gorilla glass.
wasabiboi said:
It's mineral glass. Very scratch resistant. Just maybe not as tough/shatter proof as gorilla glass.
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Will this removal improve touch-response? If not, is it necessary to do "Touch- Screen calibration" and how?
vincentbingkau said:
Will this removal improve touch-response? If not, is it necessary to do "Touch- Screen calibration" and how?
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I have certainly noticed better responsiveness with the anti-shatter screen peeled off, and no you don't need anything re-calibrated
I did this, great quality, but check the front camera ruined.
Sent from my R800x using XDA
savage24x said:
I did this, great quality, but check the front camera ruined.
Sent from my R800x using XDA
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Just curious why peeling the plastic film will damage the front camera?? Is this plastic film is direct contact with front camera's lens?? any photos?
savage24x said:
I did this, great quality, but check the front camera ruined.
Sent from my R800x using XDA
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Negative.
Mine still works fine. I'll throw up a video tomorrow.
The film should have no effect on the front facing camera because it's under the glass screen.
'
vincentbingkau said:
Just curious why peeling the plastic film will damage the front camera?? Is this plastic film is direct contact with front camera's lens?? any photos?
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Click to collapse
Nevermind, I rebooted and it's fine.
Sent from my R800x using XDA
If you remove the film, you will have the worst time trying to use your phone with moist fingers, so if you have sweaty fingers don't do it unless you plan on adding another screen protector, I removed it and had problems, used am invisible shield and it fixed the problem.
Sent from my R800a using xda premium
GojiTronix said:
If you remove the film, you will have the worst time trying to use your phone with moist fingers, so if you have sweaty fingers don't do it unless you plan on adding another screen protector, I removed it and had problems, used am invisible shield and it fixed the problem.
Sent from my R800a using xda premium
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I haven't had much of an issue with it because it's not very noticeable.
Sticky Worthy?
wasabiboi said:
Sticky Worthy?
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Click to collapse
I think so.
Also, quick question. After 9 months of use, my Play has more scratches than I can possibly count. I have not removed anything from the screen yet.
If I remove the first layer of the factory fitted thing, will this remove said scratches? Also, will I need to do this if I want to add a new screen protector?
Leraeniesh said:
I think so.
Also, quick question. After 9 months of use, my Play has more scratches than I can possibly count. I have not removed anything from the screen yet.
If I remove the first layer of the factory fitted thing, will this remove said scratches? Also, will I need to do this if I want to add a new screen protector?
Click to expand...
Click to collapse
If you didn't add the screen protector that came in the box with your Play, it's only one layer. Yes, removing that shield will remove the scratches, and I would highly recommend doing so before you affix a new screen protector. I wouldn't want all those scratches being preserved by a new shield.
I removed the film in the first week I had the phone. It's been almost a year now and I don't have even a single mark on the glass, despite the phone being dropped face-down on concrete multiple times!
Other parts on the phone have already broken, but not the screen! The film is basically useless.

Do you use a screen protector?

I still have the screen protector that came when the phone shipped on the back screen. Do you use a screen protector and if not did the screen scratch easily? Is the rear screen made of gorilla glass like the front or something easier to break?
sportsfan986 said:
I still have the screen protector that came when the phone shipped on the back screen. Do you use a screen protector and if not did the screen scratch easily? Is the rear screen made of gorilla glass like the front or something easier to break?
Click to expand...
Click to collapse
Both of the screen are supposedly made of Gorilla Glass. Personally I don't use any kind of screen protectors, and no scratches yet. I do keep good care of my device, though.
I think the best protection would be the bumber. That way you would avoid scratches from surfaces when you set your phone down, and get some protection in case you dropped your phone.
I use a screenprotector on front and back. On the back I find it improves clarity (less fuzzy) and has better grip. See here for a review. I agree with Jeopardy that a bumper is best for protection (ialso have).

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