Button problems - Nexus 6P Q&A, Help & Troubleshooting

My first N6P was almost perfect: great screen etc. However, the volumebutton is loose and rattles. Today I got my replacement which has a perfect volumebutton. However, the powerbutton on this one is much deeper into the body and hardly sticks out, making it hard to press it all the way.
Photographs: https://drive.google.com/folderview?id=0B6XWtmGx6H7UVGFYSkE4WWxHZG8&usp=sharing
Number 1 is the N6P with loose volume button, number 2 is the N6P with too deep powerbutton...
Anyone had something familiair? How are your buttons?

ZunRob said:
My first N6P was almost perfect: great screen etc. However, the volumebutton is loose and rattles. Today I got my replacement which has a perfect volumebutton. However, the powerbutton on this one is much deeper into the body and hardly sticks out, making it hard to press it all the way.
Photographs: https://drive.google.com/folderview?id=0B6XWtmGx6H7UVGFYSkE4WWxHZG8&usp=sharing
Number 1 is the N6P with loose volume button, number 2 is the N6P with too deep powerbutton...
Anyone had something familiair? How are your buttons?
Click to expand...
Click to collapse
Mine looks like number 2. Nice stiff volume buttons and and short/deep power button. My power button did feel weird to press at first but over time seemed to become normal. I have had mine without issue since the beginning of December.

My powerbutton is deep too. Volume perfect.

Return it. My first 6P came with a loose non clicky volume button. My replacement's button is perfect now.
Sent from my Nexus 6P using Tapatalk

Related

Faulty volume button.

Has anybody have the same problem I have with the DHD volume button? My device has the bottom part of the button jutting out a little bit, and I am worried it might fall off. I have only had this phone for 2 and a half weeks, so before considering an exchange, has anybody had the problem and fixed it? I would hate to take the button off and not be able to put it back on properly.
Can you take pic and upload it?
Sent from my Desire HD using XDA App
I had the same problem. I sent mine back to Phones4u after about a week.
Whether it would have fallen off or not, I don't know - but as mine was like that after a week or so I didn't want to take any chances.
Sent from my Desire HD using XDA App
Here are the pictures, hope they're good enough quality.
Mine's the same, it's going back when vodafone get more stock.
I also noticed the top of the screen clicks and creaks as if its loose.
Mine is the openmarket version and vodafone only have the branded handsets in stock anyone know the difference?
Just return it.
Hi all,
I've my phone about a month now and I have almost the same problem with the volume button.
Actually it isnt that bad as the pictures above but you can definetally feel that the vol-down button sticks a litle bit out while the vol-up is very hard to press.
(The powerbutton is also hard to press but that seems to be with everyones phone)
It seems HTC is very bad in making hardware buttons, I had also button problems with my Touch HD and my HD2!
What do you recommend me? Should I return it or not?
Ps for htc maybe:
The main reason why htc makes hard to press (power) buttons is to avoid acitentally turning the device on/off while its in your pocket or wathever.
I have a solution, make good easy to press CAPACTIVE (power) HARDWARE buttons.
I think that should solve a lot of problems
The bottom bit of the volume button comes out a bit too on mine but not that far!
Smigit said:
Just return it.
Click to expand...
Click to collapse
whats the point if u return it they dont accept it.
johnkor said:
whats the point if u return it they dont accept it.
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Click to collapse
Based on the images he posted somethings clearly wrong with it. The buttons not set in the device properly at all.
Same problem...
keemyb said:
Here are the pictures, hope they're good enough quality.
Click to expand...
Click to collapse
From the pictures, i had the exact same problem. On day one, i was so happy to have the phone i looked passed it ( it was the very slightest bit sticking out ), then eventually a week later it really started coming loose, when you press volume up for example the bottom of the button would literally pop out and dangle.
In the end i arranged for a replacement the next day as i was illegible as i only had, had the phone for a week. What struck me is the elastics holding the volume rocker in place? thats the last thing i'd expect something made out of "metal" to be locking it in place.
Hi all,
i have the same problem. the volume rocker is not sticking to much out but you can definitely feel the difference between the upper and the lower side of the button. the upper side is like pushed in and kind of hard to press and you don't fell the "click" when you push the vol up. the lower side i slightly sticking out but you can fell the "click" when you push the vol down.
how do yours fell when pushing vol up?
i don't know if i should replace the device or not???
here are some pics of my problem
thanks
poetthd said:
Hi all,
i have the same problem. the volume rocker is not sticking to much out but you can definitely feel the difference between the upper and the lower side of the button. the upper side is like pushed in and kind of hard to press and you don't fell the "click" when you push the vol up. the lower side i slightly sticking out but you can fell the "click" when you push the vol down.
how do yours fell when pushing vol up?
i don't know if i should replace the device or not???
here are some pics of my problem
thanks
Click to expand...
Click to collapse
I returned mine and I think you should too.
Works perfectly now, but not sure if it can last 20 months as my old one broke so early. Taking the greatest of care whilst touching the volume rocker now. Kinda sad that a device so expensive has quite a few cosmetic flaws.
Exact same issue with mine i dabbed some super glue ont he plastic and the metal. Its alot better now. Seen new buttons on ebay, has anyone tried these yet? How do you install them?
http://cgi.ebay.co.uk/ORIGINAL-HTC-...K_Replacement_Parts_Tools&hash=item3cb89dd305
poetthd said:
Hi all,
i have the same problem. the volume rocker is not sticking to much out but you can definitely feel the difference between the upper and the lower side of the button. the upper side is like pushed in and kind of hard to press and you don't fell the "click" when you push the vol up. the lower side i slightly sticking out but you can fell the "click" when you push the vol down.
how do yours fell when pushing vol up?
i don't know if i should replace the device or not???
here are some pics of my problem
thanks
Click to expand...
Click to collapse
In the picture you attached, the volume key lok in the correct place. However, the Aluminum or battery cover is not in the correct shape. I can see some distortion.

Stiff power button

Hi
Just got my Nexus last night and noticed that the power button is a little stiff like it is pushed in too far. The volume rocker seems okay though. Is this normal with the Nexus 7 2013?
Cheers
I have the same issue but with the vol down button, don't think it is normal. Mine is coming back from the sat, hope they have solved it too.
Yeah, both my power and volume buttons are kinda stiff..
Thanks for the reply's guys
I guess I can live with it as it is functioning properly. It's just I don't feel that little click when I press it so have to double check especially when first turning it on.
rob77 said:
Thanks for the reply's guys
I guess I can live with it as it is functioning properly. It's just I don't feel that little click when I press it so have to double check especially when first turning it on.
Click to expand...
Click to collapse
You might take a look at http://forum.xda-developers.com/showthread.php?t=2442121. It explains how to clean manufacturing glue that tends to seep under the buttons during assembly. It may be more trouble than it is worth, but it might be worth looking into if the problem really annoys you.
I had similar experiences with my previous tablet, the ASUS TF700T. The power button and the volume buttons were totally stiff. I almost returned the tablet. But after pressing them quite a few times, it got a little better and finally the stiffness was completely gone.
Alternatively you can use ElementalX kernel with sweep2wake and doubletap2wake features.

Loose buttons?

Just wondering if anyone has slightly loose buttons. As in, if I tap them lightly I get a tiny metal on plastic sound as if it the button itself wasn't attached to the sensor on the inside.
I'd like to have a perfect device but I'm afraid of RMAing and getting a screen issue or something worse.
Yeah I noticed that too, not really an issue. Also if you press lightly on the power button wothout activating it you can feel it spring back...just an fyi
joshbean39 said:
Yeah I noticed that too, not really an issue. Also if you press lightly on the power button wothout activating it you can feel it spring back...just an fyi
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Click to collapse
is the volume button springy as well? just trying to make sure I got a defect-free phone. I haven't had a phone yet with springy side buttons. Seems like they might not last that long??
Not like the power button.
Mine are loose as well but I think it's common across many devices. I've had loose volume and power buttons on my Note 4, Moto X 2014, and even the HTC One M9. I've checked on these occasionally and have been told that a little "play" in the buttons is normal.
Sent from my XT1575 using Tapatalk

Volume Key Rattle

To those that have received there phones, does your volume key rattle a little?
Mine feels a little loose and when you tap on the back of the phone it rattle a bit.
I'm getting a very slight rattle from the volume keys when I shake my Nexus 6P very vigorously. The volume key doesn't rattle when I tap the back of the phone.
quitepossibly said:
I'm getting a very slight rattle from the volume keys when I shake my Nexus 6P very vigorously. The volume key doesn't rattle when I tap the back of the phone.
Click to expand...
Click to collapse
I've got another couple of issues, the raised bit at the back and some cosmetic marks on the metal frame so its RMA time...
Well at least your volume buttons work, mine rattled at first but now the volume + button is jammed, I can't even boot my phone any more since it thinks I'm trying to boot into some mode.
If your volume keys rattle, then i'd try get a replacement as soon as possible, You don't want your keys jamming after your warranty period is over.
Just got my replacement. The first one had the bump problem. Now this one has a rattle volume key. Will probably rma. Do they have to wait for my return before I can file another rma?
The rattle from my volume rocker was the first thing I noticed when I received my device. I told google and they sent me a new one.
The new one's buttons are much better, but the screen has the pink hue issue like others here are complaining about. I'll see if it goes away in the next week and if not, I'll RMA this one too. ...sigh..

Power/Volume Buttons

How are your power and volume buttons in regards to them being loose or not? Mine are just a little loose. Nothing too major but I'd be lying if I said it didn't bother me just s little.
michaelearth said:
How are your power and volume buttons in regards to them being loose or not? Mine are just a little loose. Nothing too major but I'd be lying if I said it didn't bother me just s little.
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Click to collapse
My power button is fine, the volume was very loose and rattly. This along with the non-flush panel on the back and some cosmetic damage on the frame led me to exchange it. Just waiting for my replacement now.
My power button is fine. The volume button is loose on mine though.
Bothers me too, but the rest of the phone is fine so I'm not going to RMA unless I find something really wrong about it.
Mine do not rattle, but the power button requires little force to be depressed. I have accidentally turned off the screen multiple times. My volume buttons are fine though.
The power button on my 6P is very smooth. No "click" when pressing, just..smooth if you will. The volume rocker makes a distinct click pressing either up or down & takes slightly more pressure to click. And I mean slightly!
No complaints here. That's the way it's supposed to be!
Volume button are fine. Power button..eh... smooth? They seem mushy to me. All buttons should have at least SOME feedback. I'm not even sure I hit it most of the time.

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