Help with unlock a TMOB phone when the IMEI is not in the TMOB DB? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Need some help with unlocking a SM-G928T. I go into the TMOB Mobile Device Unlock App and the app said that the IMEI is not in the TMOB DB. So I call TMOB and they confirm they don't have that IMEI and I would have to go back to Samsung to get an unlock code.
The company I have used in the past says that they can unlock it if the IMEI is in the TMOB DB and it is not black listed.
The phone does not prompt for an unlock code when you start it up as it forces you to use the TMOB device unlock app.
Is there a way or a company that can unlock this phone or it not unlockable?
Thanks in advance.

EDIT: These guys say they can do it. Other XDA threads seem to confirm. Fingers crossed!
https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/

ok, these guys said they got it in the TMOB DB, but the phone won't unlock. They told me to let it do all the OTA updates which I did (Hope my bootloader is not now locked). Nadda.
Any "root" ways to unlock this brick?

Related

[Q] Official Tmobile JIC6 Update loses unlock

Ok.. sooo.. Some people have gotten the JIC ota update from tmobile USA.. Well i decided to go ahead and update it. Well I lost the carrier unlock on it now.
I was just the stock rom on it rooted and unlocked using the one click unlock to get teh codes to unlock the phone. It worked then. Now with the JIC6 update i have lost that unlock. Also the one click unlock app to get the codes no longer works. I have also seen other post about using a hex editor to look at the nv_data.bin file to look for the unlock codes (no success). I have the original code from before the update, but it does not work. Is there a Way to unlock the vibrant with the JI6 update?
Just enter the same code you got last time. and it will unlock you.
If anyone else reads this. Please keep your code. and put it someplace safe. everytime you flash you will need to re-unlock most like a iphone.
Interseting that i didnt even have to reenter it. First when i updated and than checked teh network lock code showing that it was on so i than proceded to use the one click unlock app and it didnt not work. SO lucky for me i have a screenshot of the code when i first used the unlock app. so i did the same process and put in another carrier sim and entered the unlock code. It told me it was unsuccessful. Now that i went to try it again after my first post. I procceded to put in the other carrier sim card and it was unlocked.
Oh well. Thanks!
rhcp0112345 said:
Just enter the same code you got last time. and it will unlock you.
If anyone else reads this. Please keep your code. and put it someplace safe. everytime you flash you will need to re-unlock most like a iphone.
Click to expand...
Click to collapse
He says in the OP that he has the original code, but it doesn't work.
I know this is actually a known Samsung problem that has happened on many of their phones (even ones that came unlocked from what I've read) & generally re-entering the key works.
If it doesn't work for me, I'll call up TMO & complain. I bought the phone at retail price off contract, so they should give the code w/o a problem.
Generally as long as you've been a customer with them for at least 30-90 days (and your phone is beyond the returnable period), they'll give the unlock code if you call & ask for it. Sometimes you have to say that you'll be travelling out of country in order to get them to give it to you.
Is there a way to unlock without putting in a foreign SIM?
WTF !
Do you mean that updating the device to JI6 will lock the phone ?!
I unlocked mine with a code is that means I'll lose the unlock ?!
I discovered this a few weeks ago. I was working on a fix when I bricked my phone.
I just got my replacement on Tuesday and will be continuing the fix.
What happens is either something within the ODIN process, or on the rom itself puts a generic bml3 block on that contains all F's where the unlock code is stored.
I also know that it's stored on the nv_data.bin in the ./efs block.
I have been able to get my unlock code to be seen by the sgux program when modifying the bml3 file and pushing it back to my phone.
I will be working on nv_data next, though, seeing as my new phone has the unlock codes already, I'll have to do some editing and backing up.
I have my old codes with me so can someone confirm if old codes still works after the update ?
Thanks for sharing the information with us regarding phone. It may help us n the future.
Steve
mohitmoudgil said:
I have my old codes with me so can someone confirm if old codes still works after the update ?
Click to expand...
Click to collapse
Yeah after my original posts i think your old code will work. It will probably give an error of that it was unsuccessful. Just ignore it. and and just reboot the phone.
so basically to recap what i did.
updated JIC6 ota with tmobile.
checked network lock *#7465625# ( showing that the network lock was on.)
tried that software one click app to get code. (unsuccessful)
powered off phone
put in another carrier sim card.
bootup phone.
put in old code i had from before update to jic6 ( says that it was unsuccessful )
power off phone
put back Tmobile sim
power off phone
put other carrier sim in
unlocked!
i dont have tmobile sim ...do you think it needs that ?
I ran into this on my old vibrant running jfd. Unlocked and rooted and I needed to reflash jfd with odin. Phone relocked itself even reflashing same firmware. Efs data didn't change because the unlock code could still be retrieved. But when I inserted my att sim the code unlock said unsuccessful no matter what I tried. It never unlocked again.
sabooher said:
I ran into this on my old vibrant running jfd. Unlocked and rooted and I needed to reflash jfd with odin. Phone relocked itself even reflashing same firmware. Efs data didn't change because the unlock code could still be retrieved. But when I inserted my att sim the code unlock said unsuccessful no matter what I tried. It never unlocked again.
Click to expand...
Click to collapse
So old codes didnt work for you and you are stuck.
can anyone confirm if we should update or not to remain unlocked ?
anyone confirming this ?
I got two different statements here
Ok, I updated my vibrant to JI6 today and it didn't lock my device !!
Since I don't use T-mobile data plan so I downloaded the leaked rom from (Vibrant Android development) section then I flashed the stock rom followed by JI6 ROM and it's working perfect !!
Maybe because mine is unlocked officially by T-Mobile code !
Or may be only ota is locking
We need more info
Sent from my SGH-T959 using Tapatalk
Updated mine through odin.. still unlocked.
thanks...i just updated with odin and mine is unlocked
Now time to check whats new :d
They will not release a code nor will att for 9 months after the phone is out. You may call and ask.
Thats why i offer unlock services for these phones.
Successful OTA update yesterday, NO NETWORK LOCK, phone was rooted with no lag fix

Samsung Focus Carrier/Sim Unlock Question

I have an 1.3 rev Samsung Focus. It was an unlocked model I got from outside. I was in the US at the time of Mango update and updated my phone with Mango from AT&T. Now I have moved out of the US and want to unlock it. AT&T doesn't have the unlock code because I didnt purchase it from them. Any Ideas on what I can do? Will a custom ROM help me with Unlock? When I check lock status, it is SIM Lock is Disabled, only Network lock is enabled.
I'm not sure what you meant by "It was an unlocked model" in the context of "out of the US and want to unlock it". Was it unlocked or locked? Anyway:
Read the wiki, (carrier) locks are in NVRAM, no relation to flashing whatsoever, so any custom ROM won't SIM unlock your phone.
Have you tried ebay? Unlock is cheap as $1 and it doesn't hurt to try (unlock via IMEI - I unlocked AT&T and Rogers Focuses). If that fails, I recommend fastgsm, I've unlocked my own AT&T Focus with them, via USB (no affiliation).
EnderPsp said:
I'm not sure what you meant by "It was an unlocked model" in the context of "out of the US and want to unlock it". Was it unlocked or locked? Anyway:
Read the wiki, (carrier) locks are in NVRAM, no relation to flashing whatsoever, so any custom ROM won't SIM unlock your phone.
Have you tried ebay? Unlock is cheap as $1 and it doesn't hurt to try (unlock via IMEI - I unlocked AT&T and Rogers Focuses). If that fails, I recommend, I've unlocked my own AT&T Focus with them, via USB (no affiliation).
Click to expand...
Click to collapse
It was carrier unlocked, as in I could place any sim in the phone and it would work. After I updated it on my Zune with Mango, it was loaded with AT&T's version and hence locked to AT&T. Now AT&T doesn't have the record of the IMEI in their database and aren't able to provide me with an unlock code. They were able to provide the unlock code for my other windows phone that I purchased from AT&T. Thereby lies my predicament. Let me try the ebay version, if not I hope FastGSM works. Thanks.
I was not able to get the unlock code from ebay. But FastGSM seemed to work wonders. I used their USB unlocking tool and it worked just fine. Thanks for the tip.

Help with T-mobile network lock

Got this phone off e-bay, IMIE is good but when I run the unlock app it says this phone is not eligible. When I call T-mobile they are unable to help me because I don't have account number.
has anyone successfuly unlocked by flashing a rom or is remote unlock my only hope?

How to unlock without the device unlock app?

Hi All - I recently bought a Samsung Galaxy S8 from someone else. It worked fine when I was with T-mobile but when I moved to another network and popped in a new SIM, it asked me to "Enter network unlock code". I figured it must be locked to T-mobile so I reached out to them. They said my account met all the unlock criteria and said they'll send me instructions via email. I got the email two days later saying I need to use the "Device Unlock App". However, there's no such app on phone and there's no way to install it either (its not in the Play Store). I went back to T-mobile and they said since the device wasn't purchased through T-mobile, its not be a T-mobile "branded" phone. My questions are:
1. If its not a T-mobile branded phone, why does it only work on the T-mobile network? I checked its not rooted. It doesn't have any T-mobile apps and doesn't show any splash screen with the T-mobile logo.
2. Someone said that Samsung GS8 locks to the network of the first SIM you put into an unlocked phone. Is that true?
3. T-mobile says they've "whitelisted" my IMEI, so if I can somehow get the Device Unlock app I may be able to unlock it. Any idea how I can do that? Do I need to flash the firmware and install the T-mobile version or is there another way.
Thanks!
If you need to app, you can try here: https://support.t-mobile.com/docs/DOC-14011
However, as your phone is asking for the unlock code, the app might work but not unlock your phone.
You really need to do a network check and see which network is your phone actually locked. If your phone needs unlocking code, you might need factory level codes.
I think you should visit :
https://support.t-mobile.com

930A Flashed with 930U Unlock Question

I have a ATT 930A that I successfully flashed with 930U and it works great. I was thinking of making sure it was SIM unlocked in case later I wanted to sell it, so I made a request of ATT for the unlock code but when I try it it tells me the unlock was unsuccessful. Do I need to go back to 930A to make the code work?
Probably yes
I don't think so. Just put in a non AT&T SIM and it's gonna ask for an unlock code
epofhouston said:
I don't think so. Just put in a non AT&T SIM and it's gonna ask for an unlock code
Click to expand...
Click to collapse
I did but the code att gave me didn't work.
So did the phone prompt for a SIM unlock code and you typed it in, got an error? What is the error? SIM lock should not change when you flash different ROMs yo the phone.
epofhouston said:
So did the phone prompt for a SIM unlock code and you typed it in, got an error? What is the error? SIM lock should not change when you flash different ROMs yo the phone.
Click to expand...
Click to collapse
Yes, after entering the code it says "incorrect network unlock code entered"
I had this problem with my S7. I had paid off my contract however every time I tried input my IMEI number to the AT&T unlock device website it would tell my my IMEI is invalid. i contacted AT&T customer service directly and gave them my informatio. They had to put the case in for the unlock code themselves. Reason was since i didn't finish the 2 years even though i paid off my contract it got lost in the system hope this helps

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