Zuk Z1 went dark - Zuk Z1 Q&A, Help & Troubleshooting

So i have bought my phone about 3 months ago. All have worked well, but a couple off days ago, it have had some problems.
It sayed 2-3 days trebuchet process have stopped and process.android.process.media has stopped. The only solution when this came i had to restart the device. I tried yesterday a factory reset but it didnt work.
Yesterday evening it did again the process stopps and then i tried to restart my phone. But when it shut down it dosent anymore go on. Now it dosent react to anything, not the normal powerbutton and not even the powerbutton + volume -. I havent rooted the device. So is there anything i could anymore do or should i just send it to warranty repair?
Im very desperate, thanks for all the help. But if you have an solution can you write it step by step, im not so experienced in smartphones.

Now i got the phone to restart but when it start it says over and over again that trebuchet has stopped. What can i do to this problem?
Edit: And now its stucked in the Zuk start screen. Dam im getting frustated...

Enter in recovery mode and do a factory/cache wipe
Have you installed any themes? Because some cm13 compatible themes cause system ui crashing

Hello, havent installed any themes. How do i get to recovery mode?
If the recovery mode is volume up and power button. This neither works, its still dead. Dosent even vibrate when pressing power button long.

Power on the phone , when you hear the vibration and the zuk logo appears , press both volume buttons, this should let you boot in the recovery
What happens if you connect the fone to charger?

But the phone dosent power on. So i cant do that. And no, the battery is not dead.

Ok, if you cant boot it, the last thing is warranty , where have you bought your device?

I could boot it today on the morning 1 time but then it again died and now its totally dead. I bought it thru tomtop, have put a message to the seller already. Lets se what they answer.

Ok, hope the seller will answer you , continue trying to boot it .
Let me know if wou solve it ��

Yeah the seller answered that i get a new device. But then on tuesday i tried a last boot, and it got alive again! I did the factory reset and now the phone has worked perfectly after that [emoji106]

But now the trebuchet keeps stopping and after that all the processes i have open. So now i changed to Nova launcher, i hope it would solve the problem.

Glad to know you solved the problem
Trebuchet problemi shoul be solved with marsmallow update.

maryankomar said:
Glad to know you solved the problem
Trebuchet problemi shoul be solved with marsmallow update.
Click to expand...
Click to collapse
Yeah it was solved like 5 days. Now the apps started to crash again :crying: And now the f***** phone dosent even start. Its just stuck in the Zuk powered by android start screen. Is there something i could do? I dont think the factory reset would help in long term beacause it didnt help the last time. Or should i just send the phone to the seller and request for a new one?
Edit: And now the factory reset dosent even work. When i try to reboot it after Factory reset its stuck on the Cyanogen start screen, so i think my last option is to ship the phone to the seller and hope i get a new device.
Edit2: And now after a second factory reset the phone started to work again. What can cause this type of meltdown? Could it be somekind of hardware problem or is it a software problem?

The Best solution is to change the device if you can, because you're not sure if it will work in the future.

Related

My zuk self bricked and then self unbricked

Dear friends of xda,
let me say something first. i'm a possessor of a brand new zuk z1 since a week. from day 1 i've rooted it with kingroot and then switched to SuperSu because i didn't succed installing adb drivers on my laptop.
so i'm stock. no custom recovery no unblocked bootloader, just root permissions.
a week went by with no problem. just a couple of freeze here and there. nothing much.
today i was playing on my bed and suddenly the phone got really really hot. everything is frozen. i can only drag down the status bar. but if i press some icon or button nothing happpen. Ok i'm like well another freeze. i press and hold power button. screen get black. phone vibrate. aaaaaaaand i'm stuck at zuk screen. really?
after searching the web i tried to enter in recovery mode. after many tries i succed. so i tried to do a factory reset. it asked me if i'm sure, as i press yes the screen goes black for a while and then the phone reboot in recovery again. mmm strange. so i tried to wipe cache. it happen the same as before. it did not even asked me if i was sure. so i pressed 'power off' thinking that a real boot would repair the situation but no. my phone decided to self brick. ok. i throw in the towel.
so i decided to plug the charger in and went to do stuff.
when i come back home 3 hours later. i softly press the power button and the phone says it is at 99% . i tried to boot it up. and guess what? it boots normally. like nothing never happened.
so. what do you think is happened? i've some background but i've never seen something like this.
could be a problem of overheating? what should i do now? and what if it happens again?
sorry for the wall of text.
tl;dr: rooted phone get really hot. freeze. and after powering it off went in bootloop. nothing could be done in stock recovery. after some hour it booted up normally. what to do now?

Nokia 5 stuck at boot screen

My Nokia 5 suddenly got stucked at boot screen where it shows "Nokia" in a black background. I haven't done anything like downloading malicious apps/rooting. Just today a system update appeared and I haven't clicked it yet. Its getting hot.
I was using cleanit inside shareit to clean the cache then suddenly my phone hang so I pressed the power button then it doesn't open. After a few seconds it opened and showed that "Nokia" boot screen. I haven't touched the system update yet since I'm not connected to a wifi.
What can I do with this? Non-removable battery and should I just wait for it to get drained or what? It's the global version from Saudi Arabia
Fixed by soft reset
So, I tried to soft reset it by plugging it, press/hold vol up + power btn at the same time. I restarted properly. But still, I don't know why that happened, is it advisable for me to system update?
I have an update this morning and it works well, just update ok. Poor you.
spyhunter88 said:
I have an update this morning and it works well, just update ok. Poor you.
Click to expand...
Click to collapse
u mean security update for june ?!
dex87xda said:
u mean security update for june ?!
Click to expand...
Click to collapse
I don't remember, just update to the last )
nokia 5 stuck @ boot screen
I was trying to root my nokia 5 but after intalling minimal adb & fastboot, i connected my phone with pc and start the root process by cmd. But after my phone stuck at the starting screen "POWERED BY android". in the below there is written "download mode". How can i Solve this problem? :crying:
hey, how did you sort this issue out?
I'm also stuck
My Nokia 5 is only showing Powered by android logo then shut itself down. Please help me. I didn't root are done anything to the phone, it just suddenly happened.
I appreciate any help.
My Nokia 5 had got stucked yesterday. I was watching a video. suddenly it got stucked and had locked the phone. I unlocked the phone again it got stucked and get locked. I cant open any app till now. I switched off my mobile then restarted it again. But still its not working. I can get normal call and can also attend it. But I am not able to open my mobile. What should I do now?
I recently restored my nokia 5 it had android 8
When i switched it on it needed to update 1.6gb but it cant connect to WiFi so its stuck ...any help please
Email: [email protected]

Samsung galaxy s3 neo death loop

Hello, people I have problem. I have samsung galaxy s3 neo, and phone are restarting and restarting when I put the battery in phone. Just load samsung logo 2 seconds and reload, and this going and going. I can't reach recovery mode and download mode, because it's restarting. I searched on internet how to solved it and I found theres can be button problem, but I assembled phone and cleaned with alcohol button and around button, but it don't help it. After that I scewed that button (on motherboard) but it also don't help. Samsung galaxy s3 neo restarting and restarting I don't know what to do.... Remember I can't reach recovery and download mode, I try clean button and also I scewed it, also try to take battery off wait few minutes and back it again, but also don't solve it. Please help ! :crying:
Sorry for my poor English
are you managed to solve it.
I have same problem any help.
alaa92 said:
are you managed to solve it.
I have same problem any help.
Click to expand...
Click to collapse
this morning a friend of mine gave me his s3 neo with the same problem, bootloop, and no recovery, and no download mode, I put my battery, and I pressed for 10 minutes, continuously the power button, and in the end it was switched on normally, I went into recovery, wipe and I installed the firmware, after a custom rom, and the phone is fine, but if I put back the battery of my friend, restart the bootloop, it is the battery not the power button!

P10 PLUS STUCK ON BOOT AND ALWAYS FALLING TO eRECOVERY (BRICK PHONE) HELP!

my p10 plus got got bricked and it is always going to eRecovery without going to home screen after update. my phone is BOOTLOADER LOCK, NOT ROOTED THOUGH. and i want to fix this . i need help . ps : i hope theres a method that could fix this without unlocking bootloader.
mongs said:
my p10 plus got got bricked and it is always going to eRecovery without going to home screen after update. my phone is BOOTLOADER LOCK, NOT ROOTED THOUGH. and i want to fix this . i need help . ps : i hope theres a method that could fix this without unlocking bootloader.
Click to expand...
Click to collapse
hi, do you dolve your problme? i guess i have the same problem XD
regards
My P10 plus started this exact problem today. Always stock, never rooted or boot unlocked.
I was playing a game and it rebooted. Started again and lasted a minute but then constant bootloop to eRecovery screen.
Did the erecovery image download and didn't do anything brought me back to the same screen
Tried to factory reset on the ecovery screen and then booted, but during setup it rebooted.
Went to fastboot screen (pwr+vol down while attached to usb) and rebooted after. I was able to go through setup.
After letting it for sit for only 2 minutes as I type this message, it randomly started rebooting on its own.....and now back to recovery screen.
FACKKKKKKK
UPDATE: Took my phone in to a cell repair shop after exhausting all my troubleshooting options.
They said they took the phone apart to disconnect the battery and do a full power drain. Then after reconnected they installed EMUI 9.1 again via USB and got the phone up and running.
Been working for me for the past 6 hours, but the phone just rebooted on me once, so i'm sure they're still an unsolved demon in it. but no idea what it is right now.... May be time to start phone shopping.
maybe just battery broken, install app accu battery or any other to check batery

suddenly boot-loop, maybe after phone fell

ok
i've been usign whatsapp and suddenly my phone went into bootloop,
tried to enter fastboot, recovery
but he keeps on boot-looping after 2-3 sec of showing the fastboot-recovery icon.
i tried disconnecting the phone-battery-motherboard-etc, but he keeps going boot-loop, showing the first load screen, black screen, and so on and forth
any suggestions? never occured to me before , only after unsuccessful flashing, but like this? this is really weird.
i have a custom rom yes, but with it for a few months already , 0 problems.
p.s my phone fell on the floor few days ago, but had no problem since whatsoever
any clues on how to solve this?
i can't even get to flash via fastboot/recovery because it restarts when im there..
what could be the problem? the only thing pops into my head is that the restart key is pressed all the time, but is it possible?
I had the same problem, crazy thing. I couldn't even enter orange fox, got to the loading screen and got another reboot. I pressed power button fast many times and then worked. The power button seemed to be ok. The only thing that i had recently changed was the EAS version of the predator kernel. It may not make sense but i went back to HMP and now it's fine.
well! it worked lol
what is HMP? a kernel?
A type of kernel, the common one. Now i know that was not the reason!
Hello
I have the same problem as you and if someone has a solution, I will be very grateful !
I can use my phone but if I push to the power Button, it bootloop.

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