S6Edge+ cracked screen, wake up problems - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

i have a S6 Edge+ and its got a cracked screen. it has a big black spot the size of a fingertip on the right middle like something stabbed it maybe.
sometimes when i got to wake it up, phone is on and i press the power button the lights on the bottom come on, the cascade window button and the back button............but the screen does not light up. it kind of flickers and i see the permanent damaged part, a green strip down the right side of screen but does not turn on.
sometimes i have to press the power button to wake up and put to sleep 6 or 10 times for the screen to light up.
my question:
do you think this is simply from the screen being damaged.
have you seen anything like this before on a phone
do you think if i spend the money to fix the screen this issue will be fixed?

cnile said:
i have a S6 Edge+ and its got a cracked screen. it has a big black spot the size of a fingertip on the right middle like something stabbed it maybe.
sometimes when i got to wake it up, phone is on and i press the power button the lights on the bottom come on, the cascade window button and the back button............but the screen does not light up. it kind of flickers and i see the permanent damaged part, a green strip down the right side of screen but does not turn on.
sometimes i have to press the power button to wake up and put to sleep 6 or 10 times for the screen to light up.
my question:
do you think this is simply from the screen being damaged.
have you seen anything like this before on a phone
do you think if i spend the money to fix the screen this issue will be fixed?
Click to expand...
Click to collapse
Yes.
Yes, on my son's Xperia Z5 Compact. He hadn't dropped it or damaged it in any way - just happened.
Yes

B3311 said:
Yes.
Yes, on my son's Xperia Z5 Compact. He hadn't dropped it or damaged it in any way - just happened.
Yes
Click to expand...
Click to collapse
Any solution or anything you tried?

cnile said:
Any solution or anything you tried?
Click to expand...
Click to collapse
Fixed by Sony, phone is insured.

Yes, take it to Samsung store to repairing.

Ok, I have booted into safe mode and the problem does not exist. this means its a sofware issue, obviously. Here is the dilemma, I have done factory and hard resets to include the cache partition. How might i go about fixing this issue until they release a new update from android 5.1.1???

Can anybody tell me what core we use to put the touchwiz snappier, I saw one one topic but I can't find it now. We only have to put the code and the phone was so quick like the day we Unbox the phone. Thanks

Related

white screen of death?

aright previously my LCD screen was cracked well i got the replacement LCD screen and it works fine. BUT my problem now is that its just displaying a white screen. Nothing else. I take off the battery put it back on turn the phone on and i get a white screen no letters no nothing.
Does this mean my phone is a brick?
i still get response when i hold down the comm button it vibrates. The volume slider responds with the volume going up and down. and when i try to hard reset via holding the comm button,voicebutton,camera button and hitting the soft reset button it responds to it and resets the phone apparantly.
So i know for a fact the actual phone works..but its not displaying anything but a white screen...is there anything else i can do ?
If you have replaced the screen yourself, it may be worth trying to re-fit it again. Make sure the connectors are in pefectly, and make sure there is no dirt on them. If the pda still responds to button presses, it's fine, it's only the srcreen that's damaged/non-functional...
To see if this is the case, try tapping on the very to left of the screen, and see if you get the start menu pop. If you don't it's prolly the connector not plugged in properly, if you do, then the connector may be damaged...
ok im trying now..but how could it be the screen if the screen is giving me a perfectly white screen and its been tested to be working correctly?
sweeet i reconnected everything and it worked thanks for the recommendation dood much appreciated
sojiroxiii said:
sweeet i reconnected everything and it worked thanks for the recommendation dood much appreciated
Click to expand...
Click to collapse
Nice to see that my reccomendation worked for you. I've never replaced a colour LCD screen before, but some of the B&W ones i've replaced have had similar faults. It's the same with old cartridge games if you think about it, you used to have to blow on them ocasionally...
Modern technology may be perfect in every respect, but the manufacturing methods arn't.

touch screen issues

Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
I have experienced that, but only after I had flashed the modaco rom. I basically returned to stock firmware this morning and am having to re-root my phone...
I have had a couple of occasions where it doesnt seem to respond correctly.
For me its like it looses the calibration, seemed to noticed it when the device is tilted horizontally.
reboot sorts it, only happened once or twice though.
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I read somewhere (maybe on this forum even) that non-multi-touch systems have this problem. Have the same issue with my HTC Magic, but after a while you learn of a way to use the device single-handed while not touching the screen.
I dont know if this helps or not but I have no idea what you guys are talking about
JoshHart said:
I dont know if this helps or not but I have no idea what you guys are talking about
Click to expand...
Click to collapse
The calibration problem (the screen registers a wrong spot than where you touched) comes up if you try to use a non-multi-touch phone single-handedly, so part of your palm (between the thumb and index fingers) touches the edge of the touch screen. Especially if you are trying to reach a top area of the screen while holding the phone with just that hand, likely some part of the palm touches the bottom of the screen.
If you want to try having the problem, you can touch the edge of the screen with a finger and try to click a link with another. It won't register the right spot.
Supposedly the problem should go away as soon as you lift that body part up from the screen.... so I don't know if this helps the OP or not.
same issue
http://forum.xda-developers.com/showthread.php?t=615711
does not look like its happening all the time. Ran few tests and still can't duplicate the problem in order to find the cause. so far this happened about 3-4 times on my phone.
i hope this gets resolved soon and that its not the touchscreen issue.
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I've had this exact thing happen to me a few times. I notice the tip of a finger on the edge of the screen, move it, then it works fine right after. Sometimes happens with the base of my thumb hitting the bottom left corner too.
Just make sure you're not accidentally touching any of the touch area and it'll work fine.
same here
i have just created new thread, this one wasnt here when i first looked http://forum.xda-developers.com/showthread.php?t=616418
mods, could you please link togther posiibly.
also there is google help forum where this issue was raised http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
would be nice if everyone experiencing this post it to google thread
HTC support #
866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
Touch Screen Stops Working
jchap2k said:
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
Click to expand...
Click to collapse
I have had this same issue on my G1 as well a N1. This problem only happens from time to time, as happes with stock ROMs and custom ROMs.
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
I have a friend with the Eris who was having the same problem; Verizon released a patch earlier in the week that seems to have solved the problem for him.
Jeffro
jhales said:
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
Click to expand...
Click to collapse
You can perform a soft reset on the Nexus One by holding volume down, the trackball, and pressing the Power button on top. A half second later, your phone will reboot.
I am also having these touch screen problems, and I can confirm I am not touching any other part of the screen to have it interfere with the non-touch-screen interface. I been testing with what people has been saying on here with having any other part of the screen being pressed, so I have been testing it out and I can say its a different response then what I'm experiencing.
Here is what is going on with my nexus one:
1) it happens at random times (my device is on my table and I am pressing buttons with one finger)
2) it only affects the bottom-left portion of the screen when it happens, touching everywhere else is fine
3) it thinks I'm pressing an area around the soft keys, an example is if I press 'A' it thinks I press either the '?123' or the 'back' button, same if I press 'd' it thinks I'm pressing the 'menu' button.
I can conclude that since not all nexus one owners has this problem it is a device issue, which what is going on is probably the same as if someone was accidentally pressing a part of the screen, but it could be part of the device is assembled incorrect or deformed. The physical form of my phone is off on the right side, I can feel the gray plastic part next to the black border next to the right of the screen is a little more raised then the left side.
But there is my experience with whats going on to me and my two cents.
Ive had this a little bit on my device as well, but I think it's a software issue since it went away when I pressed the home button.
edit:
Also it has happened exclusively in Dolphin browser
here too
Sporadically, it happens with my N1 as well. When pointing at the middle of the screen (in a list for example), the input registers 2 cm below my fingertip. Rebooting fixes this temporarily but it is annoying.
A SW update could perhaps cure this behaviour?
rgds
Daniel
I just had this happen for the first time, all my presses were registering way below where i was touching, tilting into landscape in an app then back to portrait fixed it for me.
So now it happened to me too. I have the Nexus One for almost two weeks and I never had the unresponsive touchscreen. Of course I noticed that the center of the softbuttons is shifted upwards and that they don't register very well in the middle where they should and I had the problem before that the sms text input box didin't registered in the center so that the keyboard wasn't popping out but that is all only a problem of adjustment. Today in the morning after my phone was on standby over night I put in the charger to charge it and I got an email with pictures. I scrolled through the email and all of a sudden the screen became totally unresponsive. I tried to scroll and the screen registered at a complete different place. All of a sudden the email was gone because the phone registered the delete button even though I never pressed it. I could close the gmail program but I had a hard time to scroll between the home screens and the live wallpaper became unresponsive too. I decided to do a restart but I had a hard time to press the shutting down button because it was unresponsive too. This all happened not after heavily usage of the phone but after maybe 1 minute usage.
I am sure that I didn't touch another part of the screen when this occured because I realized before already that the screen becomes wacky if you touch it at two different places (lack of multitouch, so stupid to disable it). I hope that this is a software issue too. I can live at the moment with the 3G problem because it doesn't stop me from using the phone. The unresponsive touchscreen scares me more because because it becomes completely unusable.
i've noticed this with low battery. Twice its happened to me, the first time was when i first recieved the handset. and secondly was this morning when my phone was off with no battery again.
anybody want to leave their battery to empty out and try test if this is correct?
I've had this happen a few times in the ten days i've had the phone. I always make sure I'm not double dipping on the screen, and its easy to do since it will exhibit this behavior for a few minutes.
In my experience battery level has no effect on it.
A reboot always fixes the issue.
I figure it's software based.

G1 Screen problem

Hello, My G1 has just suffered a problem, i was scrolling down a web page and the screen faded out like it had lost power but the backlight was still on, the keys lit up and it still could make the trackball clicking noise when you moved it. I took out the battery and left it for 5 minutes and rebooted my phone and the screen turned on for about 3 seconds and faded out like before but it did boot into android as I heard the notification/startup sound. I think that the screen has burnt out but im not shore so has anybody had this problem before and/or might know how to fix it
Just some more infomation, If the screen dies and I leave it for a few minutes, when I unlock it or slide the screen up, the screen works for a few seconds but then fades. Also the fading looks like the screen lost power or like its losing pixels
From my experience with phone hardware this doesnt look like screen problem, but rather the lamp driver in the motherboard. the only way to narrow down is test the motherboard /screen with another phone.
If this is the case, it might require servicing the backlight driving circuit, which by far requries soldering/desoldering some components in motherboard.
wilkinlp01 said:
Hello, My G1 has just suffered a problem, i was scrolling down a web page and the screen faded out like it had lost power but the backlight was still on, the keys lit up and it still could make the trackball clicking noise when you moved it. I took out the battery and left it for 5 minutes and rebooted my phone and the screen turned on for about 3 seconds and faded out like before but it did boot into android as I heard the notification/startup sound. I think that the screen has burnt out but im not shore so has anybody had this problem before and/or might know how to fix it
Click to expand...
Click to collapse
had the same problem its a hardware issue. tmobile sent me a new phone no questions asked
Thanks for the replies, it seems that it has fixed its self as I've been using it for about 5 hours and no problems so far, I'm using it right now to type this, if the problem persists I will try and fix it or just buy a new one

[Q] Display problems

I dropped my S4 the other day and cracked the glass but it continued to work. A few days later I picked the phone up and hit the side button to bring up the display and now all I get is a flash and the screen remains black. Rebooted, pulled battery and still does the same. You can still hear emails coming in and when I get a phone call I can swipe the screen and take the call but it remains black. The only thing that lights up is the led and the menu and back button. I took it apart looking for a loose cable but saw none. Any ideas? New digitizer?
pagey1 said:
I dropped my S4 the other day and cracked the glass but it continued to work. A few days later I picked the phone up and hit the side button to bring up the display and now all I get is a flash and the screen remains black. Rebooted, pulled battery and still does the same. You can still hear emails coming in and when I get a phone call I can swipe the screen and take the call but it remains black. The only thing that lights up is the led and the menu and back button. I took it apart looking for a loose cable but saw none. Any ideas? New digitizer?
Click to expand...
Click to collapse
Indian Samsung service centre it's avaialble for abt 120 dollars
.
pagey1 said:
I dropped my S4 the other day and cracked the glass but it continued to work. A few days later I picked the phone up and hit the side button to bring up the display and now all I get is a flash and the screen remains black. Rebooted, pulled battery and still does the same. You can still hear emails coming in and when I get a phone call I can swipe the screen and take the call but it remains black. The only thing that lights up is the led and the menu and back button. I took it apart looking for a loose cable but saw none. Any ideas? New digitizer?
Click to expand...
Click to collapse
you should send it to the SC bro

automatic screen shut off

So I've browsed around and there are plenty of screen issues, but I haven't seen the one I'm experiencing nor have I seen a solution. When I press the power button my screen comes on and turns off right away. Sometimes a few seconds after I hit the power button sometimes even longer. Most times I won't even be able to put in my security pin to unlock the phone. I see people saying Verizon will do an update soon but that isn't good enough considering I can't use the phone. I did find a loop hole to this problem. Quick start the camera with the volume down button then press the home button after the camera loads and it won't shut off by itself. I thought I'd post this method up for others having this frustration.
If this particular problem has been discussed and beaten to death then the mods can close the thread.
I've got a YouTube link but I don't have 10 posts to show you. Search for user name "vfreeza" and it is the only video I've uploaded. You'll see my first time turning the screen on was using the quick camera method and the times after is with just the power button. The screen turns off without even my hand touching the phone.
don't cover the sensor on the upper left hand side
Yup I read that too. My fingers rest at the corners of the phone and I've tried the not cover sensor thing as well, makes no difference.
Wish I could disable the sensor. I hate this problem
Sent from my LG-D802
Just a quick update. I bought a Diztronic tpu case and the moment I put it on all the problems went away. Screen acted nornal and knock works. My guess is without the case my hand is making some kind of connection it shouldn't be when I'm holding it without a case.
wholemilk said:
Just a quick update. I bought a Diztronic tpu case and the moment I put it on all the problems went away. Screen acted nornal and knock works. My guess is without the case my hand is making some kind of connection it shouldn't be when I'm holding it without a case.
Click to expand...
Click to collapse
Did your old case hug the bezels tight? because it tends to mess with the digitizer perhaps the incipio feather case? or a plastic case of some sort? just curious im pretty sure that was your problem cause if you barely press on the screen youll notice waves in the lcd screen and since the bezels are so small on this device some cases can do that.
Cyko.Tech67 said:
Did your old case hug the bezels tight? because it tends to mess with the digitizer perhaps the incipio feather case? or a plastic case of some sort? just curious im pretty sure that was your problem cause if you barely press on the screen youll notice waves in the lcd screen and since the bezels are so small on this device some cases can do that.
Click to expand...
Click to collapse
The phone was naked, no case at all.
wholemilk said:
The phone was naked, no case at all.
Click to expand...
Click to collapse
thats extremely odd but im glad you got it fixed!
Thanks! This case is never coming off! haha
My phone has that very problem and it's driving me insane.. i love this phone, but it truly is a hassel to use it after its been idle for awhile.. or at night... hands no where near the sensor or anything, it could be laying straight up or down n itll still have that problem.. thanks for reading.
I normally just wipe the sensor area, n it magically starts working again.. n i don't touch it, n the problem comes back after awhile....
Also naked phone besides screen protector, but it's not covering up the sensor.
My phone does the same thing. It's so ****ing annoying.

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