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I use Google Voice for my voicemail. I have a colleague who does the same, with her Blackberry. We both are on Sprint.
Our calls aren't going to voicemail. I went into Google Voice on my desktop and see that my last voicemail was 12-23. I had my phone with me over the holidays and was on vacation for a week, so not getting a voicemail didn't really stand out.
When I try today, I get this message "We could not complete your call. Please try again."
Any ideas on where I can look before I give them a call? I am running Ultimate Droid and was sure if they would ask questions about my phone being rooted or instruct me to go to certain menus that may or may not be different.
I could get her to call later tonight if it is a Sprint thing but wanted to see if one of you smart folks might have a quick answer.
Thanks.
I also run UD2.5 and I have no problems using Google Voice as my voicemail provider. So you can probably rule out Sprint as being the problem.
You do need to make sure that Google Voice is set as your voicemail provider. Go into settings > Call Settings > Voicemail Service.
It should say Google Voice there. If it says My Carrier. That may be your problem.
If that says Google Voice, then you know you are least half way there. On your computer, log in to your google voice account, and click on settings in the top right corner. It should show your cell phone number as a forwarding number. Then to the right, it should say "deactivate Google Voicemail on this phone?"
If it says "Active Google voicemail on this phone?", then you haven't activated it yet. Click the hyperlink and it should give you a short code to dial on your phone to set up Gvoice as your VM provider.
If it says "deactivate" and you still aren't getting it to leave VM's. Then try clicking "deactivate", then activate again. It should walk you through the set up again.
Last but not least, you can check to see if it is initialized as your voicemail by calling your own cell phone number from your own phone. Gvoice should recognize this and take you into your Gvoice mailbox.
I hope at least one of those steps works. If not, you can try to PM me with your results, I don't know how much more I could help, but I don't mind if you do.
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
J_Bone said:
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
Click to expand...
Click to collapse
Did you actually try dialing the *28 followed by your google number just to reactivate conditional call forwarding?
Evo Sent
I will try that. It did give me a link to call during the activation that began with *28 but the rest of the number was not my google number.
Sent from my SPH-P100 using Tapatalk
Still no luck. Had my hopes up on that one.
I still get Sprint voicemail when I call myself and I get 'Call can not be completed as dialed' when I call from my wife's phone.
Sent from my SPH-P100 using Tapatalk
That's weird, so you did try it WITH your google number? I'm not sure why it would give you a different number. You also logged into google voice with the proper gmail address? If you go to settings in google voice does it show the proper phone numbers? Under "this phones number" is your cell number and under google number you see your actual google number? This is a really weird situation.
You can call Sprint and have them completely disable voicemail on your account but I don't think that will actually help.
Evo Sent
I did. I am not having much luck with Google this week. Can't purchase Root Explorer because Google checkout says my zip code is bad (apparently a known issue that only effects some merchants with some customers).
Anyway. When you call your google number from a different phone what SHOULD it do? From my wife's phone, it goes straight to my Inbox. That sound right? I have only used gvoice for voicemail and not a number I use for any calls, in or out.
Sent from my SPH-P100 using Tapatalk
It will only go right to the inbox if you have it set up that way. Of course calling your google number should go to Your inbox not your wifes, unless her account is the one it is associated with. Basically when somebody calls your google number it will ring whatever phones you have it set to forward to. If you have forwarding off then it will go straight to voicemail. If indeed calling your google number goes to your wifes inbox then her gmail address is the one associated with that account. Thus you will have to go into google voice app and log out with your gmail and log in with hers. If you need more help I can be found on yahoo chat under ifly4vamerica, might be easier to help you through this issue.
Its got to be something stupid.... Probably you didnt set something up right. I have 2 google voice numbers one for business.. and one for my voicemail...
I have Never had a problem unless I didn't
1. *28 google voice number ( have to do this after flashing anything or restoring anything)
2. Did not refresh the gv app on my phone. ( after flashing or restoring)
3. Make sure you gmail accts are synced... that way you will get a transcript of the vmail and a link to audio
Its gotta be a miss step somewhere.
I have no probs as long as i do all these things. I flash crap on my phone all the time.
2cents
tim
I have tried to start over a few times and each time I click Activate in the Settings menu it gives me a two step process: 1) Type this number from your cell phone *28{followed by a number that is NOT my Google number}. 2) Press Send.
This doesn't work. So I hit *38 to try and clear it back out (just in case).
I also get directed to that same *28 number when I go through the Call Settings>Voicemail>Voicemail Settings menu on my phone. It refers to it as a carrier configuration. I have GV selected as the carrier in the menu above.
I have also tried to use my Google number after the *28, which is apparently what you are supposed to do and yet again it doesn't work.
When you guys click activate on the GV Menu page does it suggest *28 with your g-number or something different?
What is really bugging me about this crap is that I have been using GV on multiple phones for more than a year (on the EVO since Aug) with no hiccups and it "breaks" out of the blue when I made no other changes to my phone or service.
I did try Sprint last night and the rep there said he fixed it but when I got off the phone and tested it, same result and I decided to go to bed as I value my TV and I was about to throw my phone through it. Gonna try and see if a different rep know more.
Thanks again for all the suggestions.
Update
Still a little confused here but now have it working. Still interested in the 'Why' side of things in case it were to happen again. Was on with a Sprint rep, for over an hour, who seemed to know his stuff and was a GV user himself.
My tries last night were from home where I use an Airrave (older model) for coverage. My tries this morning while talking to him were from my office where the signal is bad. On a couple of occasions I got connected to Verizon. There wasn't a roaming icon on my phone. Maybe Ultimate Droid doesn't show the icon? Not sure there.
He felt like the issue was connecting with Sprint and said that while the Airrave SHOULD work it could still be part of the problem. We finally stopped and he recommended I go to a Service Center, where we would be guaranteed to have good coverage and try again.
After we hung up, I downloaded the Stock 3.70 Rom and wiped everything (data x 3, cache and davlik) and flashed the new stock Rom. I wasn't expecting much as it smelled like a system thing with forwarding calls from Sprint to Google.
In Menu>Settings>Call>Voicemail Service I noticed I no longer had the option to choose Google Voice. I downloaded the GV app. I then went outside, stood on one leg with my socks off and my shirt unbuttoned to make sure I had a good signal, and followed the app's suggested setup, which included the *28 with the number that is NOT my GV number. Now it works.
Should I be worried about restoring my nand backup I did before the wipe? I'm thinking no but I also didn't think the reflash of the Stock would work. I am guessing the unawared roaming was prbly the biggest culprit.
Sorry for the length. Just trying to get all in here in case someone else has a similar issue.
Not sure if this issue has come up anywhere, I did do a search but didn't find this particular issue in the details.
As you can see from my sig line I've flashed several different ROMs. I am not sure when the problem started, but I am just now getting to the point where it has become irritating.
If I call my phone from anywhere and allow it to go to voice mail, I can hear the prompt and leave a message. However, I never get the Visual Voice Mail indicator, and perhaps more importantly, if I call my voice mail, it reports there are no messages in my mailbox. This happens whether I call it from my phone, or any other phones. This happens if I leave a message, hang up and call right back.
What's even more strange is that when my GF calls me she gets a specialized message "Hi Tina, Brian can't come do the phone right now...". When my buddy calls me he gets a standard cell phone greeting message, the default Sprint one. And if I go into my voice mail my default greeting is a recorded message saying "Leave a message", but again, when you call it you don't hear that. Weird huh?
Has anyone experienced this, or does anyone have a solution? Not sure what's going on, or where to start.
Thanks.
Sprint VVM app has issues with AOSP ROMs.
Follow this thread for a fix that works on a lot of ROMs
http://forum.xda-developers.com/showthread.php?t=1547780
Not sure this is ROM or app related yet. Since there are some definite quirks when different people call me. That's what is really odd. Messages left in vmail by caller aren't even there when I call vmail manually.
I do seem to have a working vvm app. It even updated to a newer version. I can listen to sample messages, go thru settings.
Have you ever used Google voice, and then not disabled it properly?
sent from 2yr old Evo on ICS
scottspa74 said:
Have you ever used Google voice, and then not disabled it properly?
sent from 2yr old Evo on ICS
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Click to collapse
Hm....I am not sure, maybe I'll try to install and uninstall....
Odd, I cannot get Google Voice to install. It is a free program yet I get an error: Error processing purchase. [DF-BPA-09] . I am able to download and install other apps, I tested with Twitter app.
Ok here's a clue:
I turned off my phone, then called it using my office phone and left a message. I then called it again and pressed * during the greeting which prompted me for my PIN. Upon entering my PIN the system reported that I have 28 new messages. LOL.
If I check my voice mail from my mobile phone however, it says I have no messages.
PROBLEM SOLVED!
Apparantly an installation of YouMail on one of my ROM installs started forwarding messages with that service. I reinstalled that application and it found all of my messages. I then used the following codes to deauthorize YouMailL *38 Call and *720 Call. I don't know which one worked, but these deauthorize YouMail and return you back to Sprint Voice mail. I tested by calling my phone and sending to voice mail and it did in fact send the message to Sprint VVM.
Hope that helps anyone that stumbles across this message.
I purchased the N4 today from T-Mobile and upon restoring my apps I noticed that there were at least 6-7 updates for different Google apps, Google Voice being one of them. I was happy to see that considering that folks who already had the N4 reported it being broken on 4.2 and I don't pay for a text messaging plan with GV. I ported my number to GV a few years ago and while I love the flexibility there have always been some bugs depending on the device and build and a lack of updates that make it less than perfect.
After setting it up which happened without any errors or crashes I was pleasantly surprised upon my first incoming text message and clicking the notification to find that I could see an android emoji which the native voice app doesn't support. Also the threaded conversation looked different and then I realized.... texts were coming through the default messaging app as opposed to GV. Fired off some new messages and some replies and sure enough recipients were seeing my GV # as opposed to my sim #! Opened GV and found the each new outgoing and incoming message there as well.
Can any other GV users confirm this?
I use GV for texts as well. This would be a great concern if it send through the standard SMS app/Cell number. Once i receive my gnex i will be testing this
If you look at the notes for the GV app in the Play Store, it mentions this.
BadBoyNDSU said:
If you look at the notes for the GV app in the Play Store, it mentions this.
Click to expand...
Click to collapse
I'm in the US and under what's new it list:
Bugfixes.
Now integrated with Android 4.0 visual voicemail.
Direct access to folders from the inbox in Android 4.0
It doesn't make any mention of what I'm describing about the default messaging app. If you're using GV to avoid paying for a text message plan and are incurring charges because of this new change you'd want to know. In the US we get charged for incoming and outgoing.
this must only be on the n4 cause the gnex it is still coming thru the google voice app
You might want to check if your google Voice's setting is setup correctly/changed. If "Receive text messages on this phone" is not uncheck, you will get text in defult text app ON TOP of get on in GV app also. Just a guess, N4 not here yet.
BruceCLin said:
You might want to check if your google Voice's setting is setup correctly/changed. If "Receive text messages on this phone" is not uncheck, you will get text in defult text app ON TOP of get on in GV app also. Just a guess, N4 not here yet.
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Nailed it! I got a new number and did the set-up from the app instead of the Voice Portal. Thanks for the heads up that was it!
Yes i can do that on my gnex but then it uses the random google voice number as the number in the stock messaging app. Is this what you guys are getting or does it finally fully integrate?
kchino said:
I purchased the N4 today from T-Mobile and upon restoring my apps I noticed that there were at least 6-7 updates for different Google apps, Google Voice being one of them. I was happy to see that considering that folks who already had the N4 reported it being broken on 4.2 and I don't pay for a text messaging plan with GV. I ported my number to GV a few years ago and while I love the flexibility there have always been some bugs depending on the device and build and a lack of updates that make it less than perfect.
After setting it up which happened without any errors or crashes I was pleasantly surprised upon my first incoming text message and clicking the notification to find that I could see an android emoji which the native voice app doesn't support. Also the threaded conversation looked different and then I realized.... texts were coming through the default messaging app as opposed to GV. Fired off some new messages and some replies and sure enough recipients were seeing my GV # as opposed to my sim #! Opened GV and found the each new outgoing and incoming message there as well.
Can any other GV users confirm this?
Click to expand...
Click to collapse
Can some more people confirm that this is working? I am trying to decide on whether to port my number to GV or to Tmobile prepaid.
I have one other question as well. Is it syncing with the contacts actual number or does GV still assign your contact a new number through GV?
Thanks
OK, my problem is the voice update is requiring me to send a text through ATT to set up voice. I have texting blocked through ATT.
Any one know a way around this so I can use voice for texting and voicemail again???
kchino said:
I purchased the N4 today from T-Mobile and upon restoring my apps I noticed that there were at least 6-7 updates for different Google apps, Google Voice being one of them. I was happy to see that considering that folks who already had the N4 reported it being broken on 4.2 and I don't pay for a text messaging plan with GV. I ported my number to GV a few years ago and while I love the flexibility there have always been some bugs depending on the device and build and a lack of updates that make it less than perfect.
After setting it up which happened without any errors or crashes I was pleasantly surprised upon my first incoming text message and clicking the notification to find that I could see an android emoji which the native voice app doesn't support. Also the threaded conversation looked different and then I realized.... texts were coming through the default messaging app as opposed to GV. Fired off some new messages and some replies and sure enough recipients were seeing my GV # as opposed to my sim #! Opened GV and found the each new outgoing and incoming message there as well.
Can any other GV users confirm this?
Click to expand...
Click to collapse
Now that some more people have their N4, can anyone else confirm that this is working on their end with Google voice and the N4?
thanks
I'm in the same spot -- getting ready to switch over from Verizon to Nexus 4/Straight Talk and would like to port my number over to Google Voice, but I really dont' want to unless the whole thing can be seemless (Phone and Text). I don't really MMS, so that's not much of a concern.
My thought at this point is to get my Nexus 4 (ordered, just waiting for delivery), install the newest Google Voice, and run some text tests with a friends phone to see if my current Google Voice number (not ported, but shouldn't matter) displays properly using the deafult text program on the Nexus 4. If (and when) all of that happens, I'll be sure to post an update here...
Everything is working as it should. The problem I experienced was because I got a new number and did the setup from the Google voice app instead of the web portal. The app doesn't give you all the configuration options such as not sending text messages to the phones default messaging app. Do your setup from voice.google.com and you'll be fine. Also if you're new to the service you can verify your number with a phone call instead of text message shouldn't be an issue if your plan has no text messaging.
Sent from my Nexus 10 using Tapatalk 2
I received my nexus 4 yesterday and google voice started up just fine. completely separate from my regular SMS 'Messaging' app. I haven't tried GV voice mail taking over my regular one yet.
kchino said:
Everything is working as it should. The problem I experienced was because I got a new number and did the setup from the Google voice app instead of the web portal. The app doesn't give you all the configuration options such as not sending text messages to the phones default messaging app. Do your setup from voice.google.com and you'll be fine. Also if you're new to the service you can verify your number with a phone call instead of text message shouldn't be an issue if your plan has no text messaging.
Sent from my Nexus 10 using Tapatalk 2
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Click to collapse
kchino -- Just so I understand, you are able to use the default messaging app to send text messages through your Google Voice number? If so, that's fantastic...I just may current number to Verizon after all!
Yes, you can send text directly through the default messaging app using your gv #. If for instance you have the gv web portal option set that sends your incoming gv # texts to your phone, opposed to just the gv app - it works as traditional carrier texting but with your gv #. This is what confused me in my original post.
Like most who port their cell numbers to gv I don't pay my carrier for text messaging that saves me over $200 a year, I use the gv voicemail as well. The gv app uses data for messaging and you can't send mms. I typically just hide the default messaging app in the launcher because any texting from it will cost me. I'd prefer to use the default app, it definitely is a better ui but again if you use the default app you'll be charged by your carrier.
Sent from my Nexus 4 using Tapatalk 2
I would love to be able to use my default messaging app and my google voice # for sms.
Is this what you're using?
Can you explain your setup?
I've used Google Voice for voicemail for quite some time, and recently decided I'd try out the feature to let GV handle SMSs to my regular T-Mobile number. Big mistake. Now, I can't get texts to not go through GV, even if I set the option "Receive text messages" under "Sync and Notifications" to "Via the messaging app". GV still intercepts them, and no other app can see them. For a little while yesterday, if I texted someone from my normal messaging app (Sliding Messaging), their response would come from a number that didn't belong to that person (and was different for each person who texted me back). How can I undo this colossal mess that GV has made of my texting??
I've tried uninstalling and reinstalling. No difference.
1. settings > Apps > GV > Clear data / cache
2. Uninstall the app
3. reboot
Now I just don't receive texts at all.
I just tried re-installing GV, and immediately got two test texts I sent to my self from my wife's phone. They came to my regular texting app and through GV. *sigh*, it looks like things are still not working right. Anyone else have any suggestions?
Because you still selected "via the messaging app"
Sent from my phone. Please forgive typos and brevity.
Between that and "Through the Google Voice app", the former seemed the better choice because I DON'T want GV touching my carrier texts.
You are misinterpreting.
Sent from my phone. Please forgive typos and brevity.
Well this is strange. It seems my wife's iPhone had seamlessly started sending texts to my GV number at some point, so all my test texts weren't really testing! Thanks, Apple!
So now my question is how do I get an iPhone to quit responding to my carrier texts by sending to my GV number?
spartanhooah said:
So now my question is how do I get an iPhone to quit responding to my carrier texts by sending to my GV number?
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Click to collapse
She needs to manually change the number the next time she composes a text and it will remember it from there. Either that or delete the entire messages string and start a new one with your carrier number.
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
She needs to manually change the number the next time she composes a text and it will remember it from there. Either that or delete the entire messages string and start a new one with your carrier number.
Sent from my Nexus 4 using Tapatalk 4
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Click to collapse
I deleted my GV number from my contact on her phone and made a new one with just that number. Texts from my carrier number still went to the GV contact. Do I still need to delete stuff?
It's unclear what you're saying. You are texting carrier to carrier with no GV number on either end right?
ziddey said:
It's unclear what you're saying. You are texting carrier to carrier with no GV number on either end right?
Click to expand...
Click to collapse
That's what I think I'm doing. I send a text from my normal messaging app, which doesn't know about GV (as far as I'm aware - there's nothing in the settings about it). It comes in on my wife's iPhone from my GV number. She responds in that thread, it goes to GV and I don't get any notification.
Unless you're using cyanogenmod with voice+ enabled or are using another app that hijacks native sms with gv, that should not be happening.
There is some scenario where GV will rewrite the number, but I can't remember when that happens. At the least, I don't think that's the case here. Either way, you can goto the desktop version of the GV webpage and goto settings->calls to fiddle with rewriting IIRC.
But again, that sounds extremely unlikely. What happens if you text somebody else..
ziddey said:
Unless you're using cyanogenmod with voice+ enabled or are using another app that hijacks native sms with gv, that should not be happening.
There is some scenario where GV will rewrite the number, but I can't remember when that happens. At the least, I don't think that's the case here. Either way, you can goto the desktop version of the GV webpage and goto settings->calls to fiddle with rewriting IIRC.
But again, that sounds extremely unlikely. What happens if you text somebody else..
Click to expand...
Click to collapse
Hmm. I am using CyanogenMod, so I might have poked that setting at some time.
...Yup, looks like I did. That should clear it up then, right?
Uh huh.
Voice+ catches incoming GV SMS intents, then prevents GV from announcing a new SMS while downloading the text via GV HTTP and sending it to the regular sms on the phone. Likewise, it catches regular outgoing sms and diverts to GV.
You'll still need to have the GV app installed and configured but it shouldn't ever alert, and instead let you text natively or using whatever other sms client.
Google Voice not working from G2 call logs. Anyone else notice this? It shows I have a voice-mail in the phone's call logs but it won't play. Hitting the log does nothing. Can go into GV and hear the message so that seems to be working but it doesn't work like my Gnexus did. Anyone have thoughts or a fix for this?
It's not working right for me either. I kept hoping I would find a setting somewhere but I haven't yet.
Yep. I'm seeing problems too. Sometimes phone rings on an incoming GV number call but most of the time not. This is potentially a deal breaker. I only use GV. Any solutions greatly appreciated!
Sent from my VS980 4G using Tapatalk 2
Try an older version. I wish i could comment on if this works, but i can't get my phone to access google voicemail settings. I recently resubmitted my resume online and i've had 5 calls come in this past weekend on my phone. None have not rung.
Darkestred said:
Try an older version. I wish i could comment on if this works, but i can't get my phone to access google voicemail settings. I recently resubmitted my resume online and i've had 5 calls come in this past weekend on my phone. None have not rung.
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Click to collapse
You can manually set it up through your Google voice acct. Online. It will give u the code to set forwarding and everything ...
canecbr600 said:
You can manually set it up through your Google voice acct. Online. It will give u the code to set forwarding and everything ...
Click to expand...
Click to collapse
Ok. Did that. I tried it a few times today. Rang no problem. I do not get any indication in the recent history of a voice mail but i can swipe notification bar and click on the vm and it opens in voice. Will mess around some more.
My phone rings and it shows in the recent calls notification list. It just won't play the message from that list. I have to open the voice app to listen to the message. I just wish it was more like my Galaxy Nexus but this is probably due to LGs Android tweaks.
I never even look for VM in call log, just quicker, and easier for me to click the notification ....
Sent from my LG-D800 using XDA Premium HD app
I reverted to an older version of 0.4.2.54 frin 0.4.2.82 and still am having issues with ringing on an incoming call to my GV number It will ring about 5 our of 7 or so times, but when it doesn't ring, there is no notification of a missed call, not even from GV. I have to go to the Missed call folder on GV to discover the missed call. If someone does leave a message, I do get my notification of the voice message.
This reminds me of the problems I had on my old Droid X with GV and the stock VZ Motorola ROM on that phone. My last phone a Gnex running stock AOSP never had an issue with GV. I suspect that this has something to do with LG's phone/dialer app interacting with GV....
I am also running lightflow for notification, but that shouldn't have any impact on just having the damn phone ring on an incoming call.
Update.
I allowed the OTA and changed Lightflow to not run in the foreground and since haven't had further problems with GV ringing phone on incoming calls?
Not sure what fixed it.
Sent from my VS980 4G using Tapatalk 2
I have a similar problem, i can't make calls to certain numbers with gv. Nothing seems to fix it. It's definitely the g2, i switched my sim back to my nexus and gv works fine.
I was having the same issue. I deactivated it and activated it, and that seemed to solve the issue. On at&t you dial ##004# and hit send to deactivate it. To reactivate you dial **004*1(your gv number)# without the parenthesis and hit send.