Can't receive text messages on ZE551KL until I send one myself. Anyone else? - Zenfone 2 Laser Q&A, Help & Troubleshooting

Weird as it sounds, exactly what the thread title says: if enough time goes by (not sure how long, but definitely happens overnight) or I restart my phone (ZE551KL), text messages won't come through. At all. They don't come in late...they never come in.
Once I send a text (doesn't matter who I send it to), texts work just fine (for a while, at least). I really don't think it's a carrier thing (Cricket, an AT&T MVNO in the US). My APN settings are all good and test messages they've sent me (talking to tech support) have operated on the same pattern I described.
I've read of similar issues on various other phones and mostly on the T-Mobile network...the consensus seems to be the software. Anyone else experiencing the same issue?
EDIT: Nuts, wrong section. Can a mod move this to Q&A/Troubleshooting? Thanks!

Turn off power saver and other Asus bloatware. Auto start manager add text and WhatsApp should fix it. Did for mine

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MMS always blank

MMS is one of those features I've never gotten to work. On any phone. That includes my Plam Treo ****s-fifty and my various SE and Nokia phones from days of yore. Is it generally excepted that MMS usually doesn't work or do I just have really bad luck?
My current problem is that when I receive an MMS message it is blank. It's as if I don't have the right codec or something to play it back.
I'm looking at two separate messages now. Both come in as 10 seconds long. The first will show an icon with the top 1/4 of a camera on it for 5 seconds, and then a black screen for the last 5 seconds. The other shows a black screen for the entire ten seconds.
There must be something I'm missing?
What network are you on? at&t, t-mobile, etc.
I'm on AT&Tingular
MMS is pretty flaky. Just being in the wrong area as far as signal/reception is concerned can cause MMS to fail.
As you are experiencing this problem with multiple phones this is probably the issue.
You can try calling AT&T and have them reprovision your account, ensuring with them verbally that MMS should be enabled. This would have about a 50% chance of working.
I called and they said the wrong phone was on my account, so they fixed that and updated my IMEI. I tested by sending an image tp myself. Same outcome though: a 10 second "video" where the first five second is the photo icon and the last five seconds is a blank black screen.
When I go into "objects" to look at the contents of a message, there is never anything in there, although it does seem to show the correct size. I just don't get it.
I'm using Black 3.0 - is anybody else having problems with MMS? Can anyone confirm MMS works at all in WM6?
MMS works in WM6.
I'm not sure why you're asking if it's the ROM, when you said earlier that it has never worked for you with any phone.
As I said, the area that you are in is the likely culprit. The next time you're in a different urban area try it again and it will likely work -- assuming of course that AT&T provisioned your account properly.

receiving sms problem

Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
dannykavs said:
Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
Click to expand...
Click to collapse
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
MRWRANGLERS1 said:
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
Click to expand...
Click to collapse
My issue seems to be different from most.....whenever I reset my phone I never get the txts I missed. I ended up doing a factory reset....started off missing a few sms's but since then its been almost a week and I don't think iv missed one. I think I'm going to try that solution provided in another thread and see how that works.

[HELP] Problems Receiving Text Messages on T-mobile's $30 Prepaid Service

Well as the title says, I've been having issues receiving texts messages on the $30 prepaid plan.
What happens:
-I will randomly not receive a text message, or I will receive it days later(if I turn my phone on after being off all night), or I will receive a message that is one half the current message and one half an old message from days/weeks ago(the are intertwined).
-It happens complete sporadically, no rhyme or reason. It happens at my apartment, while I'm sitting at work, or at the gym. At my lowest signal level I will have 2 bar remaining of "3g" but it's usually around 3 (I'm in Pittsburgh).
What I've tried so far to fix it:
-I had T-mobile swap out for a new sim card.
-I've contacted T-mobile customer service twice. They've "refreshed" my connection to their network, reset my sim, played with my account, etc.
-I'm using Chomp SMS as my messaging app. The issues also occurred when using the stock messaging app.
-I've cleared the cache for both apps.
What I haven't tried and what you may need to know:
-I haven't played with the APN settings all. As far as I know all of those settings are set straight from/by T-mobile.
-I'm not rooted
-I've had this problem intermittently since buying the nexus4 from google in Nov.
-My original nexus 4(which I RMA'ed) also had the problem- looking back I just thought it was the other persons phone. Which makes me believe it's on T-mobiles end, or at least a tweak in an APN setting?
-Zero issues with call clarity, data speeds. All have been perfectly fine.
-It doesn't seem to matter which carrier the person who is sending me the message is on.
Does anyone have any suggestions? Or has anyone else experienced similar issues? I'd like to hope that there's a simple fix that doesn't require me changing to ST and using AT&T but I guess if I have to... I have too. I'm at a complete loss as to what else I could try in order to fix this.
All help, tips, suggestions are welcome. Thank guys!
no44specialk said:
Well as the title says, I've been having issues receiving texts messages on the $30 prepaid plan.
What happens:
-I will randomly not receive a text message, or I will receive it days later(if I turn my phone on after being off all night), or I will receive a message that is one half the current message and one half an old message from days/weeks ago(the are intertwined).
-It happens complete sporadically, no rhyme or reason. It happens at my apartment, while I'm sitting at work, or at the gym. At my lowest signal level I will have 2 bar remaining of "3g" but it's usually around 3 (I'm in Pittsburgh).
What I've tried so far to fix it:
-I had T-mobile swap out for a new sim card.
-I've contacted T-mobile customer service twice. They've "refreshed" my connection to their network, reset my sim, played with my account, etc.
-I'm using Chomp SMS as my messaging app. The issues also occurred when using the stock messaging app.
-I've cleared the cache for both apps.
What I haven't tried and what you may need to know:
-I haven't played with the APN settings all. As far as I know all of those settings are set straight from/by T-mobile.
-I'm not rooted
-I've had this problem intermittently since buying the nexus4 from google in Nov.
-My original nexus 4(which I RMA'ed) also had the problem- looking back I just thought it was the other persons phone. Which makes me believe it's on T-mobiles end, or at least a tweak in an APN setting?
-Zero issues with call clarity, data speeds. All have been perfectly fine.
-It doesn't seem to matter which carrier the person who is sending me the message is on.
Does anyone have any suggestions? Or has anyone else experienced similar issues? I'd like to hope that there's a simple fix that doesn't require me changing to ST and using AT&T but I guess if I have to... I have too. I'm at a complete loss as to what else I could try in order to fix this.
All help, tips, suggestions are welcome. Thank guys!
Click to expand...
Click to collapse
I have had this issue on and off with SMS messages and "Waiting Voice Mail" messages over the years (mostly on pre-smartphones and G1). All you can really do is reboot the phone often (at least once a day). I think it's related to messages sent while your phone has no service, but not 100% sure.
For 3 yrs with a half dozen smartphones I had texting issues with tmo and now on straight talk tmo it is the same thing.
It hasn't been as bad as you seem to have it but there do sometimes seem to be heavy delays.

Random Missing Texts Issue?

Anyone else having this issue?
http://www.techradar.com/news/your-samsung-galaxy-s8-might-not-be-receiving-every-text
I am on an Unlocked/BestBuy-bought S8 being used on Verizon. Never had any problems, and then suddenly started hearing from people (including the wife) that I'm not responding to texts. I then figure out - it's because I never got them. It's brutal, because some come through, and some don't, with no apparent correlation, and you don't know what you don't see! (Almost wish none came through, so I could say - text messaging is broken! Unfortunately, it's only "kinda" broken!)
So I did some searching and found this thread on Reddit:
https://www.reddit.com/r/GalaxyS8/c...texts_on_s8_all_carriers_all/?sort=confidence
Some solutions I've found say it's a carrier/bloatware issue. Well, not for me - I have no carrier bloatware, and have been using Textra.
Others say it's any 3rd party texting app, so I went back to Samsung stock. They also were saying it could be the battery optimization putting apps to sleep, so I did see that Textra was being "monitored" (and I guess theoretically could be getting put to sleep while texts were coming in, and then not retrieving them after?). I disabled that as well, and have been checking on my usage on the VerizonWireless website - haven't noticed any missed ones since this weekend, but it's a pain to have to log on and reconcile texts on my phone vs. the website.
Apparently, Samsung is aware of it and working on a software update to correct it, but I haven't been pushed the rumored October update yet. Guess we'll see...
Anyone else have the issue or a solution?!

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
Click to expand...
Click to collapse
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
Click to expand...
Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
Click to expand...
Click to collapse
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
Click to expand...
Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
Click to expand...
Click to collapse
When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose

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