Getting error code 963 - Zenfone 2 Laser Q&A, Help & Troubleshooting

Hi frnds
I inserted new 32 GB samsung class10 sd card on my new zenfone2 laser,after inserting that:
whenever i download something from play store, i'am getting errorcode 963
and the app is not getting downloaded,even I also tried using another SD card ,but still iam getting same error
if i download something from play-store.And also the phone is getting hung and very slow after putting in the SD-card.
i tried all methods like clearing cache,app-data ,formating sd card but none worked
Any solution ???Am i the only one facing this issue????

I have the Zenfone 2 experiencing the same problem. I uninstalled the updates for Google Play Store and all of the apps that required updating did so.

Related

SD Card Problems

if someone could help me with this, it would be greatly appreciated.
ever since about 3 days into flashing freshes 0.1 ROM, I have been getting unexplained SD problems. for example,
1) I would open up the camera and I would get an error mesage saying " cannot write to SD card: no sufficient privileges.
2)when i open up my music app,(I have about 10 albums of music in my music folder on my SD Card), I get a force close, or just no music would show up at all.
3) when i use a file explorer like ASTRO, I would go into a folder that I know has files in it, yet it's showing me an empty folder, or when i try to delete a file i would just get an error message.
4) and finally, when I open up my gallery, it would either get a force close, or say SD card is unmounted, or just show no pictures at all.
I updated freshes 0.2 rom thinking it may have solved the problem. but it didn't
then flashed Damage's 3.0 Rom and still same problems.
Is this software related or just my SD card going bad,( its the stock 8GB card that came with it.
It never used to be like this. just started happening about 3 days ago
I posted this in Q&A but no answers. thought posting here would help out more.
The OTA update is supposed to fix this issue for good. If you don't want to do the OTA, then just try formatting the SD card while connected to your computer.
I have been having the same exact issue with my EVO. I started on the fresh.1 then .2. I tried 2 other roms and still was having the same issue.
After a reboot it would work for a little bit then work off and on.
I downloaded the sd-formatting tool and did a full erase and format while connected to a windows box. Then reformatted again with the evo.
Same issue still.
I plan on ordering a new class 6 sd card from new egg tomorrow to see if it is just a batch of bad/faulty sd cards.
If you haven't installed the OTA update, there really isn't much fault with the device itself, seeing as how it's already been fixed.
I'm currently running:
RvU 1.3.2.
"This is based off of the latest leaked RUU that has the OTA update included (1.32.651.6)."
I thought the OTA update is built into most of the ROMs currently available or am I missing something.
If not how do you go about installing it. I have had the phone check for updates but it says that there are no update available.
Any help would be greatly appreciated. This is my first android devise so I'm a little new to this.
im running omj's 1.3 rom and i have the sdcard issue all the damn time its driving me nuts.. is the fix not in this rom or does it not matter ? it seems like any time i use a file system too to access the fs or use dropbox or anything the sdcard gets all fu**ed up and i need a reboot to fix it.
halehouse said:
I have been having the same exact issue with my EVO. I started on the fresh.1 then .2. I tried 2 other roms and still was having the same issue.
After a reboot it would work for a little bit then work off and on.
I downloaded the sd-formatting tool and did a full erase and format while connected to a windows box. Then reformatted again with the evo.
Same issue still.
I plan on ordering a new class 6 sd card from new egg tomorrow to see if it is just a batch of bad/faulty sd cards.
Click to expand...
Click to collapse
let me know if this fixes things
I just placed my order on newegg for a new class 6 sd card. So we will see in a couple days if this fixes it or if I'm just missing something.
I swapped sd cards with a friends EVO and it words perfectly in mine. I have downloaded about 150MB of podcasts to the sd card without issue. Astro manager is now able to drill down and has no issues seeing sub folders.
I will post back if I have any other issues as well as when I get my new SD to confirm that it is still working without issue.
I was having the same intermittent issue with the sd card, running the OMJ EVO 2.1 Eclair v1.3 ROM...swapped out the sd card with one from my old samsung jack and so far I have not had any issues...tried to duplicate the sd card errors just doing what i normally do but seems to be working fine now...
so its just bad SD cards being shipped out with them?
@halehouse what Gig is the SD card you ordered? Im looking for a 32gig class 6 microsd and cant find one ANYWHERE. except the scandisk website...if i wanted to pay 200 for it
kenfly said:
@halehouse what Gig is the SD card you ordered?
Click to expand...
Click to collapse
I just orders an 8Gig class 6 card.
A few days ago the second sd card that I had gotten from another EVO (that was about to be taken back to sprint) failed. Showing blank card, and several format attempts did nothing.
I dot my new class 6 sd card from new egg 2 days ago and it is working perfectly so far. Faster transfer rates also.
I think it may be an issue with the sd cards but I really not for sure.

Minor Problems in Optimus One

I have finally jumped on to the android bandwagon and I love it!!!!!
The LG Optimus One is an awesome phone....as per my 1 week experience
Here are a few issues I am facing hope you guys will be able to help me out.
1. I have the default SD card in the device and everything works fine. Except that the SD card does not get detected by the LG PC suite. So I am unable to sync music and photos and videos with the phone. the PC suite says "SD card not detected". I have not tried removing the SD card fearing that the phone might become unstable or some other problem, cos many apps are installed on the SD card.
2. I want to install some of the default apps. esp. bollywoodji, gives me bunkum updates that too in the notification area! the latest one being "Big B wants dance Lessons" and "Soha's jealous at heart"......I don't care!!!!!!
anyways tried uninstalling the app but it doesn't allow...Pls help
3. Most of the apps provided by LG and lot others installed by me are on the SD card, now I am planning to move to a 8gb or 16gb SD card, is moving the stuff from this SD card to the new one as simple as copy-paste?
Thanks for your help.
shankesh said:
I have finally jumped on to the android bandwagon and I love it!!!!!
The LG Optimus One is an awesome phone....as per my 1 week experience
Here are a few issues I am facing hope you guys will be able to help me out.
1. I have the default SD card in the device and everything works fine. Except that the SD card does not get detected by the LG PC suite. So I am unable to sync music and photos and videos with the phone. the PC suite says "SD card not detected". I have not tried removing the SD card fearing that the phone might become unstable or some other problem, cos many apps are installed on the SD card.
2. I want to install some of the default apps. esp. bollywoodji, gives me bunkum updates that too in the notification area! the latest one being "Big B wants dance Lessons" and "Soha's jealous at heart"......I don't care!!!!!!
anyways tried uninstalling the app but it doesn't allow...Pls help
3. Most of the apps provided by LG and lot others installed by me are on the SD card, now I am planning to move to a 8gb or 16gb SD card, is moving the stuff from this SD card to the new one as simple as copy-paste?
Thanks for your help.
Click to expand...
Click to collapse
Wrong section.
Jack

[Q] Cann't read sd card.

Hello. I have a problem with my motorola defy+ running on gb 2.3.6 and is not ROOTED. Still he has an annoyng problem. After installing an aplication (not from the market) i saw that it didn't save data on the sd card. I uninstalled it and after a data factory reset i install apps such as temple run and Brother in Arms 2. At temple run it gave me this mesage
"File Access Problem Caution, unable to write files. This means your game progress can't be saved! Reason: Access to the path "/mnt/sdcard/Android/data/com.imangi.templerun/files/spaceholder.dat" is denied."
Also at Brother in Arms 2 the game didn't save. I reset the phone about 7-8 times.I changed the sd card. Note that the card was a 16 gb kingmax class 6 and put the 2 gb card that came with the phone. It all work smoothly. So what is the problem the sd card or the phone's software. Please answer i'm desparate and tired of wasting time.
are you on multiboot? the latest version of multiboot has some problem with mounting the sd card sometimes. It happened with me too.
what??
what is a multiboot?
#edit
sorry, didn't notice you were talking about defy+
I'm a noob
Who can explain me better??

SD card error while format

Hello everyone, I've found this error using my SD card on my moto x play, anyone know how to fix it ?, I already try to format , hard reset and a different SD card but I had no results.
Error code:
command '12 volume partition disk:179,64 public' failed with '400 12 command failed"
Any updates?
Soundgardenx said:
Hello everyone, I've found this error using my SD card on my moto x play, anyone know how to fix it ?, I already try to format , hard reset and a different SD card but I had no results.
Error code:
command '12 volume partition disk:179,64 public' failed with '400 12 command failed"
Click to expand...
Click to collapse
Same thing just happened to me. I clicked FORGET and i can't get the SD càrd to properly format. Not only have i lost all my data when formatted as internal storage, but now i can't get it to work. I've had this MX since launch with no issues.
try formatting it in a PC.
vizcat said:
Same thing just happened to me. I clicked FORGET and i can't get the SD càrd to properly format. Not only have i lost all my data when formatted as internal storage, but now i can't get it to work. I've had this MX since launch with no issues.
Click to expand...
Click to collapse
Hi, did u fixed it? I faced with same issue. Im looking for solution, will let you know if i get some.
Even I have the same problem I called customer care and they told me to visit service centre. I also tried factory reset but no use
Same here. I tried format the SD card in a Mac and a PC, tried again with other cards, but I have the same (frustrating) result. The only thing I didn't try yet was restoring the device, and I don't know if is a good idea (seems didn't working for any other person with the same problem).
Aditya C A said:
Even I have the same problem I called customer care and they told me to visit service centre. I also tried factory reset but no use
Click to expand...
Click to collapse
Hi did you get that resolved?
I am having the same problem. I was using my old MicroSD Card. After the update for Android 6.0.1 it appeared a message saying that the card was corrupted or something like that and i might need to format it. I try to do so and and error appeared while formatting it as Internal so i remove the SD card and restart the cellphone and tried to do it at least as External Storage but i got the same error. So i bought a brand new MicroSD Card Class 10 32 Gb and had the same issue. I did a hard reset and start over and i have the same outcome.
All my SD Cards that i tried to use got recognized on my friends cellphones. Moto G Turbo, Moto G 2nd i got a Moto X play. The difference between them and i is t hat i have Android 6.0.1 and they 6.0.
Does somebody found the solution to this issue? . Which version of Android do you have 6.0 or 6.0.1. Everything got screwed up after the update.
Additional Details:
1. After the error appears the SD card is not being read anymore even if i eject it and insert it again. So i erased the Media Storage Cache and External Extorage Cache, restart the cellphone and put back the SD card again and i got recognized with the message that i need to format it. I try too many time reproducing this issue and i always got the same frustrating result. The SD cards were formatted on Mac and PC and also other Motorola phones and Same ****.
2. Called Motorola Services Desk on USA and LATAM. One of them told me to restore the cellphone to brand new state. I did it and same ****.
3. Am so sad for this not much information available
The same issue is there in many custom ROMs as well. I feel it's got something to do with 6.0.1 rather than the sd card itself.
Joining the club of the doomed SD card readers here...
Will try to factory restore and let you know !
dev>null said:
Joining the club of the doomed SD card readers here...
Will try to factory restore and let you know !
Click to expand...
Click to collapse
I did it before and same outcome. Just let us know if you find the resolution ! I will appreaciate it.
@oscar901028 did it happen to you after your phone hitting some hard surface / falling on the floor ?
dev>null said:
@oscar901028 did it happen to you after your phone hitting some hard surface / falling on the floor ?
Click to expand...
Click to collapse
No. I just bought the Moto X play. I was working fine with an Old SD Card. After i upgrade to 6.0 to 6.0.1 the SD Card is not read anymore and showing errors while format it internal or externally. I bought a faster card class 10 and same error. The thing is my friends with no update can read my cards without problems using same cellphones.
My sd card went crazy too after 6.0.1 though after a few tries I did manage to save everything on it into my pc using the sd card adapter. Then I did the slow format in Windows and put it back into the phone. So far it seems working fine.
Sent from my XT1562 using XDA-Developers mobile app
pijes said:
My sd card went crazy too after 6.0.1 though after a few tries I did manage to save everything on it into my pc using the sd card adapter. Then I did the slow format in Windows and put it back into the phone. So far it seems working fine.
Sent from my XT1562 using XDA-Developers mobile app
Click to expand...
Click to collapse
I will try on a pc...did that on osx with Parallels Desktop...no go!
I have had the same issue as some above. Went wrong two weeks ago when the latest OTA became available from Motorola. The moment the phone restarted I received a warning that the microSD was not formatted, which had been previously set up as internal storage. I am 100% certain that it was the upgrade to 6.0.1 that did this, and not anything physical. I've tried approx 20 different methods to try to format it, both in the now-rooted X Play and on my PC, and even when it appears to be successful it actually isn't. Windows 10's diskpart will show the partitions, whilst most will not. It's as if the card has somehow become write-protected. The 128gb card was not cheap, so if anyone has had the same issue and has a solution, please give any tips you can!
Hello any solution for this ?
I'm willing to try and flash the 6.0 stock. Reporting here asap!
I need a fix for thisssssss! SD Card is not garbage now is it?
no way
sorry guys, bad news! I downgraded to Stock Android 6.0, it didn't fix the problem.
will try with a brand new sdcard...to see if the mxp is somehow very picky...or more simply the sdcard reader is damaged
hi guys!
i have the same issue with new 64 Gb microsd card. did anyone get the decision?

Sd card critical error!!!

Hi there,
This is my first post here.hope I'm posting at the right place.
So I'm using a rooted,6 yrs old smg355h my father gave me a few days ago. I am already facing a critical problem with the sd card.i cannot install most of the games that is movable to sd card(ex:clash of clans will insall but free fire shows error).i have tried both play store and installed manually but it never installed.i unmounted the card and every apps installed like a charm but when i mounted bqck again and tried to move them to the card it showed me error...i have tried to
1.format the card from settings and windows
2.change file system from twrp and windows
3.repairing the card from twrp and windows
4.tried 2 different sd cards
5.tried installing in cm12.1
6.factory reseted twice
7.deleted .android secure folder
8.finally flashed twice using odin
None of them fixed this issue for me.i remember it wasn't like this 6 years ago.finally i have collected the logs using catlog and the last log was something like this.
17 03:07:24.503 D/PackageManager(632): returnCode: -18
I can't upload the logs(where can i upload it?)i am really annoyed with this error and this is slowing down my device.
Any help will be highly appreciated!:angel:

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