Virgin Mobile Moto G (3rd Generation) CDMA - Moto G 2015 General

First off I would not recommend buying this phone, it has no features to STOCK ROM you cannot even display the battery percent or AM/PM indicator in status bar and it's already on 5.1.1 android. On top of all the downsides it comes with bloatware! I switch from a Galaxy S3 non-waterproof phone that ran official CDMA CM12.1 I'm already thinking on switching back to outdated phone.
This Virgin Mobile CDMA device allows for a successful bootloader unlock from Motorola website. Good Luck they say!?!
WARNINGS:
I uploaded to the official (osprey cm12.1) CyanogenMod ROM doing so wiped/broke the authentication to the virgin mobile network my SIM card went bad. Virgin Mobile is sending out a new account card so I can get back onto thier network and use all features again or sell phone!!
It's sad that so many people have this phone on Sprint plans and Virgin Mobile (CDMA LTE networks) and this device will probably be a phone that never gets an official CyanogenMod custom ROM for....
This phone did have a lot of awesome features using official CyanogenMod 12.1 for GSM on WiFi only, it allowed no bloatware it also allowed battery percent and and AM/PM indicators to show in status bar along with the fact when you hold the power button it let you go into airplane mode restart or power off the STOCK ROM only allows for power down no restart very cheap features poorly built STOCK ROM.
Good luck to all that buys this phone hoping a official CyanogenMod ROM will be built for CDMA version but I'm not counting my chickens before they decide to build one!
For developers: For some reason the official osprey GSM CM12.1 ROM messes up the SIM Virgin/Sprint card in this device it seems to change the PRL that currently is updated to a different number also changes my up to date mobile number in SIM status to the wrong phone number which sets my voice service out of data!
Thanks for reading device problems/reviews for 3rd generation Moto G (2015) for Virgin Mobile.

Dang dude, sorry for your frustration...
It can work though
http://forum.xda-developers.com/showthread.php?p=63863905
[ROM][osprey] CyanogenMod 12.1 for Moto G (3rd Gen)
http://forum.xda-developers.com/showthread.php?p=64104373
[ROM][osprey] CyanogenMod 12.1 for Moto G (3rd Gen)

The only thing that correctly works is a CDMA rom not GSM. The reason for SIM replacement is because I had to keep going back to my old PRL and profile update on backup ROM because the osprey ROM was changing my number and PRL on device. I tried so many times it's not even cool to think about the worst part is CM12.1 for SPH-L710 was so easy to get working and even though it said Sprint in top corner everything always worked you we;re just able to flash the universal LTE Fix and the name would change to Virgin Mobile.
Trust me I think I had to advance wipe wipe wipe install instal install mount mount mount reboot optimizing atleast 50 times go back to stock ROM PRL and phone number changed to a 0000003534 number I tried rooting and so many things including the universel apn fix but the only thing that would change is service to name to Virgin Mobile but then after a single reboot it would change it to Sprint name

Ok

hossman said:
Ok
Click to expand...
Click to collapse
How do I flash the derp3 file?
I just tried with fastboot named it boot.img flashed it then installed cm12.1 osprey and gapps then mounted system then virgin mobile APN Universal fix rebooted I'm not getting options for CDMA Subscription phone number is all out of wack in IMEI
Am I suppose to flash derp3 after I install CM and Gapps plus APN fix phone says Virgin In menu LTE but no calling due to number being incorrect in IMEI.

brandan278 said:
How do I flash the derp3 file?
I just tried with fastboot named it boot.img flashed it then installed cm12.1 osprey and gapps then mounted system then virgin mobile APN Universal fix rebooted I'm not getting options for CDMA Subscription phone number is all out of wack in IMEI
Am I suppose to flash derp3 after I install CM and Gapps plus APN fix phone says Virgin In menu LTE but no calling due to number being incorrect in IMEI.
Click to expand...
Click to collapse
Flash the derp3 after ROM and gapps
Then when you reboot you will find CDMA subscription option.

hossman said:
Flash the derp3 after ROM and gapps
Then when you reboot you will find CDMA subscription option.
Click to expand...
Click to collapse
I got it working but it displays sprint I did cm12.1 osprey + gapps then mount system Virgin APN then power down then booted back into bootloader flashed boot.img renamed from derp3 file then restart device for first time it all looks flawless with virgin in top of corner but then I go to change CDMA out of VM reboot device it starts up with Sprint LTE icon in status everything seems to be working after a restart from changing CDMA other than it doesn't display Virgin Mobile LTE
So everything works great IMEI and my real phone number and all status work just at network it says Sprint

RE
hossman said:
Flash the derp3 after ROM and gapps
Then when you reboot you will find CDMA subscription option.
Click to expand...
Click to collapse
I got voice data and sms working but I cannot send mms messages they just say sending something must still need work?

On cm12.1 I had to use textra to get MMS working...
Cm13 and AOSP 6.0 the native messaging app seems to work fine though.
I just flashed the updated AOSP6 ROM and gapps then mount system and flash APN fix and all is working so far..
---------- Post added at 09:02 AM ---------- Previous post was at 09:01 AM ----------
AOSP rom
http://forum.xda-developers.com/showthread.php?t=3229378
[WIP][Alpha]CAF-6.0 [Osprey]

hossman said:
On cm12.1 I had to use textra to get MMS working...
Cm13 and AOSP 6.0 the native messaging app seems to work fine though.
I just flashed the updated AOSP6 ROM and gapps then mount system and flash APN fix and all is working so far..
---------- Post added at 09:02 AM ---------- Previous post was at 09:01 AM ----------
AOSP rom
http://forum.xda-developers.com/showthread.php?t=3229378
[WIP][Alpha]CAF-6.0 [Osprey]
Click to expand...
Click to collapse
I'm going to stick with the CM12.1 snapshot as everything seems to run and work correctly just no mms that's all the work it needed it would be a rock solid rom if someone fix that

hossman said:
On cm12.1 I had to use textra to get MMS working...
Cm13 and AOSP 6.0 the native messaging app seems to work fine though.
I just flashed the updated AOSP6 ROM and gapps then mount system and flash APN fix and all is working so far..
---------- Post added at 09:02 AM ---------- Previous post was at 09:01 AM ----------
AOSP rom
http://forum.xda-developers.com/showthread.php?t=3229378
[WIP][Alpha]CAF-6.0 [Osprey]
Click to expand...
Click to collapse
Thanks hoss. Did not realize I could use Textra to get MMS. Was almost gonna go back to stock for this. Your always so helpful.
Edit: Im wondering can I only send MMS via 3g and LTE. I ask because I use to be able to send via WiFi but I can't even with Textra. I don't pay for data.
Edit2: I had to enable the WiFi only option. Yayyyy, glad I have picture messaging on CM. Thanks Hoss
Sent from my Virgin Mobile CDMA Moto G3

Hedied4me said:
Thanks hoss. Did not realize I could use Textra to get MMS. Was almost gonna go back to stock for this. Your always so helpful.
Edit: Im wondering can I only send MMS via 3g and LTE. I ask because I use to be able to send via WiFi but I can't even with Textra. I don't pay for data.
Edit2: I had to enable the WiFi only option. Yayyyy, glad I have picture messaging on CM. Thanks Hoss
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
Textra doesn't work seems the Derp3 file is still a little off textra sends them but when standing next to the person sending to they never receive the file to get mms to send you have to push send then hit airplane mode then take out it will send automatically. Do this for every mms that your sending I have not tested with receiving this is for native app no others needed.

brandan278 said:
Textra doesn't work seems the Derp3 file is still a little off textra sends them but when standing next to the person sending to they never receive the file to get mms to send you have to push send then hit airplane mode then take out it will send automatically. Do this for every mms that your sending I have not tested with receiving this is for native app no others needed.
Click to expand...
Click to collapse
Go into Textra settings, then MMS, scroll to the bottom and the second option from the bottom is called "Prefer WiFi". Turn that on and you will be able to at least send MMS via Wifi.
Sent from my Virgin Mobile CDMA Moto G3

Hedied4me said:
Thanks hoss. Did not realize I could use Textra to get MMS. Was almost gonna go back to stock for this. Your always so helpful.
Edit: Im wondering can I only send MMS via 3g and LTE. I ask because I use to be able to send via WiFi but I can't even with Textra. I don't pay for data.
Edit2: I had to enable the WiFi only option. Yayyyy, glad I have picture messaging on CM. Thanks Hoss
Sent from my Virgin Mobile CDMA Moto G3
Click to expand...
Click to collapse
I'm currently running CM13 marshmellow rock solid firm everything works including facebook send mms calls and even says virgin mobile at top of menu even after SIM removed and reinserted always comes back to service everytime BIG thanks for such a stable build Alberto97

brandan278 said:
I'm currently running CM13 marshmellow rock solid firm everything works including facebook send mms calls and even says virgin mobile at top of menu even after SIM removed and reinserted always comes back to service everytime BIG thanks for such a stable build Alberto97
Click to expand...
Click to collapse
what all did you have to do to get it working i cant get data working

PRL?
Hey guys, just installed CM14.1 on my Moto G3. I am trying to use Textnow for service, through sprint. If I use a stock Rom I can get the PRL to update, but it doesn't stick when I flash CM14.1. I've done this successfully to another phone, exact same model, but cant get mine to keep the prl info.

Just to provide confirmed information and insight, flashing a custom OS will not and cannot "break" or otherwise cause damage or corruption to the UICC (SIM). While a custom OS can certainly break data, due to APN configurations, telephony & network settings, etc., I know of no custom ROM that writes to the UICC. For this very reason, it is often required for subscribers to revert to pure stock in the event that a PRL/Data Profile Update is needed. Also known as UICC Provisioning, stock firmware's update to the PRL and Data Profile writes to the UICC and enables data and voice services.

Related

[HELP] X on top of signal bars! No service

Hi Youngers!
I got a friend's Y that doesn't have any signal or service with a working SIM. It only displays an X on top of the empty signal bars. I configured it's APN, and flashed another modem , but it's still doesn't work. Any help will be appreciated.
HolloWX said:
Hi Youngers!
I got a friend's Y that doesn't have any signal or service with a working SIM. It only displays an X on top of the empty signal bars. I configured it's APN, and flashed another modem , but it's still doesn't work. Any help will be appreciated.
Click to expand...
Click to collapse
Try some troubleshooting. Test his sim on another phone and see if it works there.
Is he on a custom rom? Creeds Rom 3.4 had a bug where you cant see the signal even though it has a signal. Can he still send messages even when signal bar is X?
Also, APN wont do anything for the signal, its only for mobile internet browsing with your carrier. Hmmm... are you talking about surfing through your carrier? or basic services like calls and texts?
glennlevi said:
Try some troubleshooting. Test his sim on another phone and see if it works there.
Is he on a custom rom? Creeds Rom 3.4 had a bug where you cant see the signal even though it has a signal. Can he still send messages even when signal bar is X?
Also, APN wont do anything for the signal, its only for mobile internet browsing with your carrier. Hmmm... are you talking about surfing through your carrier? or basic services like calls and texts?
Click to expand...
Click to collapse
Thanks for replying! It's running creed's v2. When you try to place a call it says "Mobile Network not Available". I tried his SIM card on an unlocked Atrix 4G and it made a call successfully. Texting doesn't work either. He said when he had this problem he took it to some unlock/repair shop and they failed to state what exactly was causing this.
HolloWX said:
Thanks for replying! It's running creed's v2. When you try to place a call it says "Mobile Network not Available". I tried his SIM card on an unlocked Atrix 4G and it made a call successfully. Texting doesn't work either. He said when he had this problem he took it to some unlock/repair shop and they failed to state what exactly was causing this.
Click to expand...
Click to collapse
try going to airplane mode then switch back
leodasal2 said:
try going to airplane mode then switch back
Click to expand...
Click to collapse
If all else fails, go back to stock rom or try another rom
(Though I suggest latest stock rom with merruk kernel and superuser opened)
glennlevi said:
If all else fails, go back to stock rom or try another rom
(Though I suggest latest stock rom with merruk kernel and superuser opened)
Click to expand...
Click to collapse
leodasal2 said:
try going to airplane mode then switch back
Click to expand...
Click to collapse
I flashed the ROM below, after i flashed it, booted up then i installed merruk 2.0 final. Did the airplane mode, but it still doesn't work. The APN looks fine. I really don't know what's causing this.
S5360B_UTKI3_ZTAKI3_UTKI3
Brazil
based on: S5360BUTKI3_S5360ZTAKI3_S5360BUTKI3_HOME.tar.md5
ro.build.date=Thu Sep 22 13:27:09 KST 2011
ro.build.version.release=2.3.5
Included CSCs:
ZTA only (Claro)
Included languages:
UT = en,es,pt
Your phone is network locked or something like that I guess.
Best way to get it solved is to post your query in this thread:
http://forum.xda-developers.com/showthread.php?t=1647703
Doky73 will surely help you out
I advise to flash this pack: S5360B_UTLC2_ZTOLC_UTLC1 (open Brasil)
Flash all 3 part (PDA, MODEM, CSC)
If it does not help, then send me your bml15.img.SAVE (made by Galaxy Toolbox)
hey pal i also encountered this kind of problem before after patching Creeds ROM. What i did was I reflash the rom with stock Galaxy Y via ODIN or after the first successful boot of selected customize ROM. then you will need to apply the CSC depending on what network your country has. like mine i choose either from SMA/GLB/XTE. just dial #272* IMEI code. I hope this will help.:good:

Help No Service

Hello everyone,
I'm getting no service on my Sprint Galaxy S4 SPH-L720.
I've tried Slimkat 4.4.2, 5.0.1 and Google Play 5.0.1. I get service at times but it keeps cutting out for no reason. I am on baseband L720VPUFNAE, and PRL version 55020. I'm using an app called Roam Control which keeps the phone on roaming mode but it won't stay connected either. Even when set to force roaming it trys to connect to Sprint service. Perviously it would stay connected to Verizon.
Also on Slimkat 5.0.1 when enabling Roam Control it says "please make sure device is rooted" I know it is, because roam control doesn't give me that error on Slimkat 4.4.2 or Google Play Edition 5.0.1
I started having these issues about a week ago, before that everything was working fine. I was on Google Play Edition for a week, and then I started having these issues and went back to slimkat which worked flawlessly.
So to summarize this, phone will not stay connected to roaming no matter what I do. It wants to go back to Sprint, I've tried calling the ##872283# number or whatever it is. That didn't work, it told me it was unavailable and to try again.
Also, one time my cat knocked my phone off the table and it said no sim card inserted so I rebooted my phone and have been having issues since that day.
Did you check to make sure the SIM card didn't get jarred loose when it fell. If that's not it do you have a backup of your stock Rom you could restore? I have had connection problems before and going back to stock TW Rom restored it.
Hi, thanks for replying
I removed the sim card and put it back in, but that isn't fixing it.
I'm on GPE 5.0.1 latest update. Sometimes Roam Control works, and my phone will stay on roaming network, and sometimes it won't. Whenever I go to switch between Home and Roaming it doesn't want to go back to roaming. I have no idea what's going on.
Hi again,
So this is what i've noticed so far.
Slimkat 4.4.4 = Confirmed working, phone goes in and out of roaming back to Sprint network just fine. All data/mms works perfectly.
Slimkat 4.4.2 = Confirmed working, phone goes in and out of roaming back to Sprint network just fine. All data/mms works perfectly.
GooglePlayEdition 5.0.1 = Phone has intermediate service
Sacs Custom Rom v4 = Phone has no wifi, but the Roam Control works.
Slimkat 5.0.1 (Beta/Alpha) = Phone tells me it isn't rooted.
So the good news is, i've got the phone to be atleast usable now. But I want to know why these other roms are giving me problems, is it the baseband/modem I am using? Which one's am I supposed to be using for these roms?
From what I've read here on xda you have to be on the latest firmware, NG2 to have any success getting lollipop working smoothly. So I would look up how to use Odin to upgrade that. All the rooms that I've flashed recently have mentioned in the op to be sure you're on the latest firmware so it may also help with the other KK rooms.
I'm on Baseband version L720VPUFNAE isn't that the latest one?
No NAE is more than a year old NG2 was released last summer.
Hi,
I went ahead and updated to NG2 baseband using this file http://www.androidfilehost.com/?fid=23622183712458249 and Odin. (I am stating this to help people who might be Googling). It updated my Modem from the NAE one to the NG2 baseband, I am still on Slimkat 4.4.4. I will try flashing Google Play Edition 5.0.1 and see what happens.
Thank you guys for the assistance!
Does everything work the way it should on SK 444? If so make a backup so you have a solid place to revert to if you need it in the future. Also be sure to get a good GPS lock before flashing to a 5.0 Rom.
Yes everything works in Slimkat 4.4.4. The phone goes in and out of roaming without any hiccups. Also what do you mean by make sure you get a good GPS lock?
Furthermore, I have went back to Google Play Edition 5.0.1 and I am still experiencing the issue where my phone does not want to go back to roaming after being on the Sprint network. I will be out of service and the phone will just say "searching for service" even though I have Roam Control set too "Roam Only Mode". In order to get my phone to get service back I have to go into Cellular network settings and select System select and put my phone on Home only and then go back to Automatic to make the phone connect to the roaming network.
This is becoming a real nightmare.
The GPS not working was a common problem with GPS 5.x and having a good lock on your position in a stick TW Rom before flashing to GPE is supposed to fix it. So my comment was merely a preventive one. I have no idea for you on the roaming problem in GPE.
---------- Post added at 02:58 PM ---------- Previous post was at 02:52 PM ----------
Have you tried updating the profile and prl while in SK 444? Then flash into GPE, that's one thing I would try if you haven't done so.
Wonk258 said:
The GPS not working was a common problem with GPS 5.x and having a good lock on your position in a stick TW Rom before flashing to GPE is supposed to fix it. So my comment was merely a preventive one. I have no idea for you on the roaming problem in GPE.
---------- Post added at 02:58 PM ---------- Previous post was at 02:52 PM ----------
Have you tried updating the profile and prl while in SK 444? Then flash into GPE, that's one thing I would try if you haven't done so.
Click to expand...
Click to collapse
How would I go about updating the profile and PRL while in SK 444? It's based off of Cyanogenmod kernal, as is GPE.
trenth said:
How would I go about updating the profile and PRL while in SK 444? It's based off of Cyanogenmod kernal, as is GPE.
Click to expand...
Click to collapse
You must be on a stock touchwiz rom in order to update your data profile or prl.
Sent from my GT-I9505G using Tapatalk
My bad, I meant have you tried updating the prl and profile while in a stock TW rom? My apology for the confusion.
Here's another thought, perhaps try one of the other non GPE 5.x Roms to see if your troubles are limited to the one GPE Rom or if it's a lollipop issue. That may be useful info for those smarter than I to help you work this out.
trenth said:
Hello everyone,
I'm getting no service on my Sprint Galaxy S4 SPH-L720.
I've tried Slimkat 4.4.2, 5.0.1 and Google Play 5.0.1. I get service at times but it keeps cutting out for no reason. I am on baseband L720VPUFNAE, and PRL version 55020. I'm using an app called Roam Control which keeps the phone on roaming mode but it won't stay connected either. Even when set to force roaming it trys to connect to Sprint service. Perviously it would stay connected to Verizon.
Also on Slimkat 5.0.1 when enabling Roam Control it says "please make sure device is rooted" I know it is, because roam control doesn't give me that error on Slimkat 4.4.2 or Google Play Edition 5.0.1
I started having these issues about a week ago, before that everything was working fine. I was on Google Play Edition for a week, and then I started having these issues and went back to slimkat which worked flawlessly.
So to summarize this, phone will not stay connected to roaming no matter what I do. It wants to go back to Sprint, I've tried calling the ##872283# number or whatever it is. That didn't work, it told me it was unavailable and to try again.
Also, one time my cat knocked my phone off the table and it said no sim card inserted so I rebooted my phone and have been having issues since that day.
Click to expand...
Click to collapse
I may be having a related issue. I didn't want to make a separate thread in case this is the case.
My data was just fine about a week ago. Then I decided I'd try out a new ROM because there's a couple things that annoy me with CM12 at the moment, so I tried the GPE ROM. It was all great except I wasn't getting service when I'm at work.
The problem is that this is now the case with EVERY ROM I flash. I also tried nandroid restoring what I had before flashing GPE. I even went back to stock, did the whole PRL and Profile thing, but I still have no service.
What's also a problem is that I have service (LTE) at home, so whenever I get home to try a new thing that will hopefully fix the issue, I can't find out til I go back to work or leave home or whatever. So far, every day has been unsuccessful.
Edit: A weird thing is that even where I have LTE, if I go to view my network status, it shows "Out of service" under Service State, and Mobile Network State as disconnected. Actually just noticed this, but my phone number is 0.
Alright, so further testing has commenced.
I went over to a Touchwiz rom, updated my PRL, activated the phone, and did all of that. Went back to SlimKat 4.4.4 and thought my phone was on "Roam Only". Well turns out I was wrong, the phone is set to Roam Only and I am still trying to connect to Sprint towers while at home (Where I have no Sprint service) so something definately up. Maybe I need to re-root my phone as I am having some weird issues when it comes to root. Can someone perhaps link me to a thread to get started on rooting the device? I don't remember how I did it last year when I bought the phone. But I am comfortable with using Odin and SamsungKey drivers.

Mobile Data Won't Work.. Have Tried Everything

Hi, so I have a Canadian Samsung Galaxy S4 SGH-I337M.
I recently flashed Synergy's Cyanogenmod 13 that would allow me to run marshmallow as they have discontinued for my model on the official Cyanogenmod site. After I flashed Gapps Pico and everything was working fine until I tried to use mobile data...
I tried everything I could find i.e Airplane mode, DNS Changer, VPN and most notably changing APN's. As for when I changed APN's I am with mobilicity so I just changed the APN to wap.davewireless.com as instructed on their site but didn't work. I thought it was because "Synergy's CM13" might be "sketchy" so I also flashed CM11 made for my model off cyanogen's official site as well as Resurrection Remix still didn't fix the problem. Is there anything I can do to access my mobile data.
BTW: I can receive calls, texts, voicemails literally everything but my data. I can also receive texts from mobilicty about billing if that means anything.
Plz Help and Thanks
The phone is running the latest bootloader and modem? Data works on a stock ROM?
audit13 said:
The phone is running the latest bootloader and modem? Data works on a stock ROM?
Click to expand...
Click to collapse
thanks but its fine lol I fixed it self but yea the data works on stock

Help with MotoX Pure on Verizon. Only has cellular data, no voice/sms.

I purchased a used Moto X Pure Edition on Swappa. The phone was rooted, but the seller flashed it back to stock (as far as he told me). I was hoping that I could eventually get the OTA for nougat when it came out, so he assured me that the phone was in "stock" condition.
When I received it, I went to a verizon corp store and got a new sim and they activated the phone on my account. I see 4G LTE and data works great, but when attempting voice calls it says "no cellular network available". SMS messages don't send. I called verizon tech support and we changed some settings around, but it never worked. Guys at the corp store had no clue. The sim works fine in my old verizon galaxy SIII.
Someone on a reddit thread suggested that I check the firmware. It currently reports as: 24.12.18.clark_retus.retus.en.US.retus Does anyone know if this is correct? Is there anything I can do to get this working, or once it's rooted is it really impossible to get it back to stock, or has the seller somehow screwed it up during flashing?
Thanks!
UPDATE: It seems to be fixed after re-flashing the factory image from motorola. I used MPH24.49-18_18 from this page: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images#
I'm on VZN - was rooted running CM13 then Slim Rom then went back to stock (PITA) So it can be done ( my firmware : 24.221.4clark_retus.retus.en.US retus) but why would you want to go stock? I only did thinking we were getting Android N soon but that doesn't seem to be happening. Root the phone and throw a custom Rom on it. You will be happier. Have you checked the network type? and the APN?
MedzHovig said:
I'm on VZN - was rooted running CM13 then Slim Rom then went back to stock (PITA) So it can be done ( my firmware : 24.221.4clark_retus.retus.en.US retus) but why would you want to go stock? I only did thinking we were getting Android N soon but that doesn't seem to be happening. Root the phone and throw a custom Rom on it. You will be happier. Have you checked the network type? and the APN?
Click to expand...
Click to collapse
I've switched the network type (global and then LTE/CDMA). The APN that is default selected is Verizon Internet. But, I've tried all the other APNs as well.
I'm worried at this point that I'll never get it to work with voice, whether it is rooted and rom'd or not.
Try Flashing to CM 13 or Slim6 both worked for me.. Please dont hate me for asking.. you sure you have the sim in the right way? I know this try is tricky
MedzHovig said:
Try Flashing to CM 13 or Slim6 both worked for me.. Please dont hate me for asking.. you sure you have the sim in the right way? I know this try is tricky
Click to expand...
Click to collapse
Not hating. I'll take any help I can get. Yes, I'm certain I put the sim in correctly. Cellular data works, and the phone shows as being on the Verizon network, just not voice enabled.
I'd rather not root and flash at this point, as I'm likely going to return it as non-working. Unless someone has any other ideas?
Well, I guess I fixed it. I reflashed the factory image from this page: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images# and the sim is reporting voice and data, and calls and sms are working. I'm not sure what image the guy that sold it to me flashed, but it was obviously wrong or he didn't do it right. Thanks for the help!

Moto E4 Qualcomm Sprint (Perry) No Service Problem

Hello all,
I recently unlocked my Moto E4 Qualcomm Sprint Version (Perry) and flashed Lineage OS 14.1. The OS is working but I am getting no service, and when I first set up the phone it say "Insert Sim Card" even though there is no sim tray. I have tried other ROMs but it the same problem for them also. Some things I have noticed is that there is no radio and Airplane mode keeps switching to in even when I turn it off. Also when I attempt to call people it says turn of Airplane mode even though it is off. I have searched some other forums on this topic since i am not the only one with this problem but none of the solutions worked for me. I have also tried creating new APNs and tried some of the LTE fixes but those also didn't work for me. Is there anyway to fix this "No Service" problem?
Thanks!
Stix97 said:
Hello all,
I recently unlocked my Moto E4 Qualcomm Sprint Version (Perry) and flashed Lineage OS 14.1. The OS is working but I am getting no service, and when I first set up the phone it say "Insert Sim Card" even though there is no sim tray. I have tried other ROMs but it the same problem for them also. Some things I have noticed is that there is no radio and Airplane mode keeps switching to in even when I turn it off. Also when I attempt to call people it says turn of Airplane mode even though it is off. I have searched some other forums on this topic since i am not the only one with this problem but none of the solutions worked for me. I have also tried creating new APNs and tried some of the LTE fixes but those also didn't work for me. Is there anyway to fix this "No Service" problem?
Thanks!
Click to expand...
Click to collapse
- sim card located under battery
- no known/proven fix at present
- return to stock to restore functionality
Stix97 said:
Hello all,
I recently unlocked my Moto E4 Qualcomm Sprint Version (Perry) and flashed Lineage OS 14.1. The OS is working but I am getting no service, and when I first set up the phone it say "Insert Sim Card" even though there is no sim tray. I have tried other ROMs but it the same problem for them also. Some things I have noticed is that there is no radio and Airplane mode keeps switching to in even when I turn it off. Also when I attempt to call people it says turn of Airplane mode even though it is off. I have searched some other forums on this topic since i am not the only one with this problem but none of the solutions worked for me. I have also tried creating new APNs and tried some of the LTE fixes but those also didn't work for me. Is there anyway to fix this "No Service" problem?
Thanks!
Click to expand...
Click to collapse
Try this build
https://www.androidfilehost.com/?w=files&flid=284911
Only flash the rom and gapps at first.
Edit: it worked for this user, should work for you also
https://forum.xda-developers.com/showpost.php?p=78055219&postcount=3
Jason M. said:
Try this build
https://www.androidfilehost.com/?w=files&flid=284911
Only flash the rom and gapps at first.
Edit: it worked for this user, should work for you also
https://forum.xda-developers.com/showpost.php?p=78055219&postcount=3
Click to expand...
Click to collapse
Holy crap this actually worked! Thank you so much! I have a question though. I'm guessing this is the only ROM that Sprint works with right now?
Stix97 said:
Holy crap this actually worked! Thank you so much! I have a question though. I'm guessing this is the only ROM that Sprint works with right now?
Click to expand...
Click to collapse
Yes until he post his sources and let other people build from them
Stix97 said:
Holy crap this actually worked! Thank you so much! I have a question though. I'm guessing this is the only ROM that Sprint works with right now?
Click to expand...
Click to collapse
I didn't post it just to screw with everyone. I'll have trees posted for the devs here to update their roms ASAP I just have other priorities atm. Bear with me please. It's just a matter of missing firmware symlinks so if anyone can figure that out before I post the changes to my trees, feel free.
Jason M. said:
I didn't post it just to screw with everyone. I'll have trees posted for the devs here to update their roms ASAP I just have other priorities atm. Bear with me please. It's just a matter of missing firmware symlinks so if anyone can figure that out before I post the changes to my trees, feel free.
Click to expand...
Click to collapse
No problem bro you do your work the community needs you
Jason M. said:
I didn't post it just to screw with everyone. I'll have trees posted for the devs here to update their roms ASAP I just have other priorities atm. Bear with me please. It's just a matter of missing firmware symlinks so if anyone can figure that out before I post the changes to my trees, feel free.
Click to expand...
Click to collapse
Another happy customer: https://forum.xda-developers.com/mo...perry-lte-fix-challenge-t3858512/post78076210
I tried flashing Jason M.'s rom on my XT1766 (boost) but I couldn't get my GSM SIM cards to work.
I tried with FreedomPop, Google Fi, and Simyo (a European carrier) with different behaviors.
The FreedomPop and Google Fi SIM cards are not detected and the Mobile network settings are greyed out.
The Simyo (European carrier) SIM card is detected, after unlocking it with its PIN, I got the following message "SIM card is locked. Emergency call only". In the other hand the Mobile network settings are working, but can't add new APNs, message "Access Point Name settings are not available for this user".
Thank you
Screenshots can be found below:
tinypic.com/r/jhtx0l/9
tinypic.com/r/69oz1u/9
tinypic.com/r/27ywf94/9
golouse said:
I tried flashing Jason M.'s rom on my XT1766 (boost) but I couldn't get my GSM SIM cards to work.
I tried with FreedomPop, Google Fi, and Simyo (a European carrier) with different behaviors.
The FreedomPop and Google Fi SIM cards are not detected and the Mobile network settings are greyed out.
The Simyo (European carrier) SIM card is detected, after unlocking it with its PIN, I got the following message "SIM card is locked. Emergency call only". In the other hand the Mobile network settings are working, but can't add new APNs, message "Access Point Name settings are not available for this user".
Thank you
Screenshots can be found below:
tinypic.com/r/jhtx0l/9
tinypic.com/r/69oz1u/9
tinypic.com/r/27ywf94/9
Click to expand...
Click to collapse
Any chance you know how to how to run get.prop in a terminal and post me the output? I'd like to see your apns from stock also.
Jason M. said:
Any chance you know how to how to run get.prop in a terminal and post me the output? I'd like to see your apns from stock also.
Click to expand...
Click to collapse
Hi Jason,
Thank your quick response, this is the output. Regarding the default APNs, there are no APNs, it is empty. (tinypic.com/r/jhtx0l/9)
Thank you
@golouse first off, I asked for that while running stock. That is from LineageOS. Second, sorry I didn't specify, next time please copy and paste the output into a text file and post it that way or post it on Hastebin.com and post a link. Please edit that post and remove the getprop because all that makes things load slower for some users. i also should have mentioned you might want to remove your phone number and anything else like your imei.
Edit: stock apns are in system/etc/apns_conf.xml
Edit2: just copy the whole apns_conf.xml and upload it
Jason M. said:
@golouse first off, I asked for that while running stock. That is from LineageOS. Second, sorry I didn't specify, next time please copy and paste the output into a text file and post it that way or post it on Hastebin.com and post a link. Please edit that post and remove the getprop because all that makes things load slower for some users. i also should have mentioned you might want to remove your phone number and anything else like your imei.
Edit: stock apns are in system/etc/apns_conf.xml
Edit2: just copy the whole apns_conf.xml and upload it
Click to expand...
Click to collapse
Thank you for the heads up, I will try to get the APNs and getpop output today.
golouse said:
Thank you for the heads up, I will try to get the APNs and getpop output today.
Click to expand...
Click to collapse
This is the stock getprop output pastebin.com/PQrBRDxi
and the apns_conf.xml can be found at www.dropbox.com/s/bdl6pqf6nargj5u/apns-conf.xml?dl=0
Thank you
golouse said:
This is the stock getprop output pastebin.com/PQrBRDxi
and the apns_conf.xml can be found at www.dropbox.com/s/bdl6pqf6nargj5u/apns-conf.xml?dl=0
Thank you
Click to expand...
Click to collapse
Cool. Thanks. I'll see what I can do asap, but If you have an XT1766 I was under the impression that they were only CDMA capable. You mentioned a European carrier also and I also thought that Europe only had GSM carriers. Where did you purchase your phone? Please correct me if I'm wrong.
Jason M. said:
Cool. Thanks. I'll see what I can do asap, but If you have an XT1766 I was under the impression that they were only CDMA capable. You mentioned a European carrier also and I also thought that Europe only had GSM carriers. Where did you purchase your phone? Please correct me if I'm wrong.
Click to expand...
Click to collapse
Officially the XT1766 is a CDMA phone but it is GSM capable. Squids2 LineageOS 14.1 builds made the phone connecting to GSM networks, calls, and data.
I purchased several XT1766 in the U.S for my family, then installed Squids2's LineageOS 14.1. All of them are currently working in Europe (yes, Europe is GSM only) without problems.
It is just this last phone, I made the mistake of updating stock (NCQS26.69-64-10), rather than wipe it and install LineageOS 14.1 as soon I got it as I did with the other ones.
golouse said:
Officially the XT1766 is a CDMA phone but it is GSM capable. Squids2 LineageOS 14.1 builds made the phone connecting to GSM networks, calls, and data.
I purchased several XT1766 in the U.S for my family, then installed Squids2's LineageOS 14.1. All of them are currently working in Europe (yes, Europe is GSM only) without problems.
It is just this last phone, I made the mistake of updating stock (NCQS26.69-64-10), rather than wipe it and install LineageOS 14.1 as soon I got it as I did with the other ones.
Click to expand...
Click to collapse
Ok, makes sense. I'll try adding your carrier info to the XT1766 in init. I'll post another build later tonight or tomorrow for you to try. I'm pretty sure that's what's needed.
@golouse Try this build
https://www.androidfilehost.com/?fid=11410963190603841787
I figured if squid2's builds worked for your other devices I might as well just make a build with the origional init.moto.cpp and without replacing the stock apns. Like the missing firmware. It should work.
This is not for everyone! It should work for any other GSM users though I guess.
For everyone waiting for sources that work after the recent stock updates with a few other changes I made here you go
https://github.com/JasonM45/android_device_motorola_perry
https://github.com/JasonM45/android_device_motorola_qcom318-32
https://github.com/JasonM45/android_device_motorola_msm8937-common
https://github.com/JasonM45/android_kernel_motorola_msm8937
https://github.com/JasonM45/proprietary_vendor_motorola
Thank you @squid2 and @SeanStar and whoever else chipped in for their original work on the trees!
Thank you for your efforts Jason. I've just installed it but the problem persist, same behavior.
golouse said:
Thank you for your efforts Jason. I've just installed it but the problem persist, same behavior.
Click to expand...
Click to collapse
Might be because of all the system.props that were added. Didn't think about that. I'll make one more build with those reverted to the way squid2 had them. If that doesn't work, there's one more thing I can try but I don't know when I'll have a chance to do that.
Edit: actually, now that I think about it there was a lot more than those system.props added. I'd be better off just using squid2's trees and adding the couple things to make it work after the latest update. That's gotta work. You might need to restore stock before trying it and maybe erase modem data. I'll do that as soon as I get a chance.

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