Database Users

Warranty implications for imported Note

I'm looking to buy a Note pretty soon and since it looks like there won't be an official release in the USA any time soon it looks like I'l have to import one. My major concern with this is what to do if there is a problem and want to return it. I see that some appear to have issues with the display and with any new device there's always the concern that they haven't got all the bugs worked out so being an early adopter caries with it some defect risks. So, what's the deal with importing from Germany or the UK and are there any sellers to stay away from or prefer?
Thanks,
Brian

same concern here. i am really close to buying from either from clove or handtech, both UK retailers. do they provide any kind of warranty/satisfaction guarantee? also, what about the manufacturer warrany? do these brand new phones not come with a Samsung warranty? thx

mike2518 said:
same concern here. i am really close to buying from either from clove or handtech, both UK retailers. do they provide any kind of warranty/satisfaction guarantee? also, what about the manufacturer warrany? do these brand new phones not come with a Samsung warranty? thx
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They are EU phones so come with a Samsung 2 year international warranty which doesn't include the US. Handtec and I'm sure probably Clove as well cover the phone for the full 2 years. If you need warranty service you ship it back to them in the UK and they handle the repair through Samsung for you.

Raptor1956 said:
I'm looking to buy a Note pretty soon and since it looks like there won't be an official release in the USA any time soon it looks like I'l have to import one. My major concern with this is what to do if there is a problem and want to return it. I see that some appear to have issues with the display and with any new device there's always the concern that they haven't got all the bugs worked out so being an early adopter caries with it some defect risks. So, what's the deal with importing from Germany or the UK and are there any sellers to stay away from or prefer?
Thanks,
Brian
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Click to collapse
Hello,
I am also looking for note and my condition is same they don't provide any manufacturer warranty.
So I am concerned about the quality, I also doubt that it could be refurbished or korean copy of the cell phone
Sellers are saying that the import it from Indonesia. Also they are saying that its genuine and will connect via samsung Kies as well so I am thinking to go for it.
What will you suggest?
Buy the way did you purchased the cell?
Thanks

Want to Buy--Is it Fake and other questions

My beloved Galaxy S is dead. The Samsung technician said it's the motherboard. I dread the thought of spending more money on a new phone, especially if it only lasts 2 years. However, there is a guy selling supposedly new Galaxy S phones on Yahoo's local Internet auction. I'm tempted because of the price and because I have an extra battery and a really nice case (not to mention I now have spare parts), but I don't know what I should be aware of. How can a 2-year-old phone still be around when the Galaxy S3 is out? Can this be legitimate leftover inventory? Are there known fakes out there? (A search of Ebay shows a lot of Galaxy S phones in Shenzhen, China, but I don't know if they're fake or not.)
What questions should I ask the seller? I want to know if there is an OEM battery and if it comes in an unopened box. What else should I ascertain?
Thanks.

Ask him to type *#1234# in the phone if the box is opened;
if he says like
Pda I9000....
Phone I9000
CSC I9000
the best way to know if it is fake or not.
if the box is not opened you should decide yourself.Want some picture from seller for the box etc..
I didnt see any fakes of galaxy s.But as you know galaxy s has some variants
I9000
I9000T
I9000B
Or korean version which's name is entirely different and so on
i recommend you to choose international one,I9000.Custom rom support is amazing for it!
GT-I9000 cihazımdan Tapatalk 2 ile gönderildi

LOL, I bought mine in January 2012 at Noel Leeming NZ
The guy said that i9000 stocks are still available in Vietnam

I haven't talked to the seller just yet, but I got a rough translation of some of the questions people have been asking him.
First off, he had 50 for sale, 41 are left. He says they were display models. They are not 100% new, but no one has asked him yet how much use they have had. He offers a 7-day exchange if something is wrong, and a 30-day warranty. It is the i9000 as that was all that was available here. He sells a lot of cell phone-related things and has pretty good feedback. He has some HTC Arias and Heros for sale, too, which may lend some legitimacy to his business.
I'll have to register an account to ask him more questions. If the phones have never been turned on, he may be reluctant to type in that code.
MrAndroid12, how much did you pay for yours?

I bought mine in january of this year to ;p, for €150 (idk how many dollars that is).
But it broke recently while flashing, and i'm experienced with flashin, but i could not fix it D:, so i got the sensation, thats a really good phone to, and if you know where to look, you can get it cheap
Sent from my HTC Sensation XE with Beats Audio using xda premium

[Q] Need to buy a SM9005 from Amazon, importing to India

Hi there guys,
Hope you all are having a good day.
So the thing is that I decided on getting myself a Note 3 (the international version). I sought the add out on Amazon and will be purchasing it soon.
Could someone who has an idea about the import tell me as to how much will the final price be that I have to pay after the custom clearance? I really need to know this before buying it. The on-shelf price of the Note 3 on the website is $705 and the seller is 'mygsmstore'.
It would be a great help. I can't ask questions on the website as I haven't yet bought anything from amazon.

Hi there,
I am also trying for the same. if you refer to my question here http://forum.xda-developers.com/showthread.php?p=47783662, I am trying to get this from Expansys.
Let me know if you are interested and/or want to pursue this!
Thanks,
Ckhurana

Even I was thinking of the same, however there are quite a few problems.
1. How good is the retailer. As we will lose all warranty since its a USA product. So we need to be pretty sure of genuineness of the product.
2. Customs is quite tricky. I have searched and could barely find a convincing answer about the customs aspect on importing the phone
3. Region Locking- Samsung region locks the device. i.e. if we get it from USA, how will we get a US sim to unlock it.
Would be glad if some community member can help us.

anir1.618 said:
Hi there guys,
Hope you all are having a good day.
So the thing is that I decided on getting myself a Note 3 (the international version). I sought the add out on Amazon and will be purchasing it soon.
Could someone who has an idea about the import tell me as to how much will the final price be that I have to pay after the custom clearance? I really need to know this before buying it. The on-shelf price of the Note 3 on the website is $705 and the seller is 'mygsmstore'.
It would be a great help. I can't ask questions on the website as I haven't yet bought anything from amazon.
Click to expand...
Click to collapse
hey bro. i am also planning to get the note 3 n9005 in india .
have you purchased it. if yes then from which site .please do reply with all the information and what were the custom taxes you have to pay.
also how much did it cost to you overall including all the taxes and charges.
Thanks

alok_dhawal said:
Even I was thinking of the same, however there are quite a few problems.
1. How good is the retailer. As we will lose all warranty since its a USA product. So we need to be pretty sure of genuineness of the product.
2. Customs is quite tricky. I have searched and could barely find a convincing answer about the customs aspect on importing the phone
3. Region Locking- Samsung region locks the device. i.e. if we get it from USA, how will we get a US sim to unlock it.
Would be glad if some community member can help us.
Click to expand...
Click to collapse
I think u guys must think to buy from U.A.E Dubai, from dubai its region lock free, if someone known person is coming than u can have custom duty free also.

AmanAgrwl said:
hey bro. i am also planning to get the note 3 n9005 in india .
have you purchased it. if yes then from which site .please do reply with all the information and what were the custom taxes you have to pay.
also how much did it cost to you overall including all the taxes and charges.
Thanks
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Click to collapse
why dont you buy from Ebay.in, i know most of the people dont prefer ebay but still its in Endia so you wont be having serious problems with the dealer or the product.

adilrenzu said:
why dont you buy from Ebay.in, i know most of the people dont prefer ebay but still its in Endia so you wont be having serious problems with the dealer or the product.
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Click to collapse
but bro ebay does not have the n9005 version. i can see only one seller and that also says that that the box will be open and all that.
what about your note 3?? where did you buy it from??

AmanAgrwl said:
but bro ebay does not have the n9005 version. i can see only one seller and that also says that that the box will be open and all that.
what about your note 3?? where did you buy it from??
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Click to collapse
is that so well as i recall it i could see a number of sellers who directly import unused and unopened Note 3 from the US, only extra cost which the customer may need to pay is OCTROI if applicable.
http://www.ebay.in/itm/Brand-New-Sa...nes&hash=item27de67a81f&_uhb=1#ht_3324wt_1275
http://www.ebay.in/itm/Samsung-Gala...nes&hash=item19e850c59e&_uhb=1#ht_3699wt_1041
http://www.ibhejo.com/Samsung-Galaxy-Note-3-N9005-32GB-White.html
Try these ones, as for me i live in KSA so its easily availble here.

Hi all
I went ahead and got this beast from g s m store - arena the link is as below -
http://mygsmstore.com/242-samsung-n9005-galaxy-note-3-lte-32gb-black.html
i got this delivered in the us which was brought back by a friend. If you want it to be delivered in india the cost is a bit more for shipping but i am not sure about the taxes octroi or custom duty
Sent from my SM-N9005 using xda app-developers app

How is that N005 is working?
ckhurana said:
Hi all
I went ahead and got this beast from g s m store - arena the link is as below -
i got this delivered in the us which was brought back by a friend. If you want it to be delivered in india the cost is a bit more for shipping but i am not sure about the taxes octroi or custom duty
Sent from my SM-N9005 using xda app-developers app
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Click to collapse
Hi,
I see that you have ordered note3 N9005, even I am planning to buy one from US. But there are two main concerns, first, is this a genuine Samsung phone? Second, about region lock policy of Samsung.
So, please let me know did you face any region lock problem and how is your phone working so far (could you check your phone with android app which verify the originality of Samsung phone). If your phone is good, I can order from the same seller.

Should I buy a used note 3?

I am buying a used note 3 off ebay from a seller with 200k feedback. Do you think this is a good idea?
What are the pros and cons of buying it? It is listed as an A or excellent on a scale of A-F.
Since the note 3 itself is less than a year old, would I be able to take advantage of the warranty through samsung or no?
Anything to look for when I received it? If its bad I can just spend like $150 more for a new one off ebay.
EDIT: sorry its a question its my first time here, can mod please move thanks.

This is NOT the q&a forum, but with the note 4 out in sept. The price should be right, or wait and spend some big bucks on new.

I bought used one, seller lived close to me (few kilometers). Got to check the phone before the real deal, no regrets so far.

I have bought from eBay in the past when in didn't have the cash for brand new. The key is just to your research, make sure its the model your after, is it n9005 or n9008? For example. Find out if Knox has been triggered on it etc. And if After all your questions your still not 100% sure then save up and buy new, least that way there is no chance of disappointment. And like #someguyfromhell said, local is always better.

ajgftw said:
I have bought from eBay in the past when in didn't have the cash for brand new. The key is just to your research, make sure its the model your after, is it n9005 or n9008? For example. Find out if Knox has been triggered on it etc. And if After all your questions your still not 100% sure then save up and buy new, least that way there is no chance of disappointment. And like #someguyfromhell said, local is always better.
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Click to collapse
Do you know how I can take advantage of the samsung warranty? Like how can I get it replaced with a samsung refurb or a new one? Any methods?

2nd hand is fine as long as the condition is still good but would advise to do COD so you can check on the spot, especially with so many china made imitations around.

EeeK said:
2nd hand is fine as long as the condition is still good but would advise to do COD so you can check on the spot, especially with so many china made imitations around.
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Click to collapse
I think I can easily tell if its a fake chinese one.
But would you justify spending 50$ more for a brand new one with an SD card problem, BUT it has warranty so it can most likely be repaired, but I would have to wait 10 days for that.

I'd get the LG G3 (32gb) if I didn't have my Note 3 lol

speedyjay said:
I'd get the LG G3 (32gb) if I didn't have my Note 3 lol
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Click to collapse
I'm actually selling my note 3 to buy a G3 haha

Buying brand new note 4 from eBay

Hey guys,
So last week I bought a note 4 off eBay. My last note 4 was lost on a night out in September (21st, never forget ) so I have been using my s4 ever since. I miss the size and display of the note 4, hence i bought a new one.
Here's the link:
http://www.ebay.co.uk/itm/282075151295
My last note 4 was the SM-N910F,which I also purchased from eBay (UK seller, it was an auction). The note 4 that i bought last week also claims to be an SM-N910F, the European/international version. The seller is Chinese and has sold a good few of these, he also has great feedback (see link). The phone is said to be brand new, in original box with all OEM accessories. I was feeling a bit iffy, I don't know why, in the days after I bought it so I messaged the seller asking about the authenticity etc. Part of the reply worried me:
". . . . . . . . . . I would like to remind you again, our Note 4 is 100% original from Samsung, but please note that our Note 4 is USA model + software unlocked(Rooted), as described in our item specific . . . . . . . . . ."
Now in the item description, the model number is SM-N910F, and not one of the American models, like SM-N910V or SM-N910A. But the seller says it an American version. So there's that. Also the seller says that the software is "unlocked(rooted)". This is my main concern. Is the seller simply trying to tell me that the phone is unlocked, or is he telling me that he has taken the phone out of the box, rooted it and flashed some kind of custom ROM on it? Just take a quick look at the link and have a look at it on ebay and tell me what you think.
Many thanks.

I do not trust these so called sellers selling "brand new" phones. The phone is brand new and already rooted? Its a US model claiming to be a European model?
Let me tell you what you bought...you bought a refurbished phone (refurbished in China) and because the US models are less wanted than the EU models (lack of Hotspot) they sell these as EU models to increase the price.
These refurbished phones are "brand new" but are in reality refurbished with cheap clone parts from China. Its big business in China. I bought a Note 2 like this...after 2 months I had touchscreen problems and the 3G is not working...
Download the app phone info, it will give you the manufacturing date (mainboard), model number and a lot more if your phone is rooted. It will also tell you if its a V, F, or A model...

You can simply go to download mode and check the real model of the device.. i also bought one the seller claimed it's N910F everything looked okay but when i went to download mode it was N910S (sprint) immediately i returned the device to the seller and received my refund..
Sent from my SM-N910G using Tapatalk