Frequent Audio Dropout - Nexus 6P Q&A, Help & Troubleshooting

Anyone else getting repeated - and VERY frustrating - audio dropout? For me, it's happening incessantly with PocketCasts and Audible, but it would probably apply to other apps if I used them (I'm kind of a words-not-tunes guy!). There's a tiny little pop then the sound just stops. To get it back you have to pause and resume. Sometimes it takes a few attempts to get it going again. Sometimes, it requires a hard reboot of the phone altogether.
The WEIRD thing is that this isn't an audio focus issue. These apps continue to "play" all the while when they go silent. They don't pause. When they resume, I've missed stuff and have to rewind (more frustration!). Which makes me think it's to do with the overall audio system, rather than another app interfering with whatever I'm listening to.
So, this can happen anytime. But it does tend to happen more when I pocket my 6P. I thought maybe it's a proximity sensor thing, maybe the TGSP I'm using. But calls are fine, so I don't think it's that. Maybe it's an accelerometer thing? Maybe Fit is interfering? Who knows... ?
Anyone else experienced this, or got any solutions?

Snarklife said:
Anyone else getting repeated - and VERY frustrating - audio dropout? For me, it's happening incessantly with PocketCasts and Audible, but it would probably apply to other apps if I used them (I'm kind of a words-not-tunes guy!). There's a tiny little pop then the sound just stops. To get it back you have to pause and resume. Sometimes it takes a few attempts to get it going again. Sometimes, it requires a hard reboot of the phone altogether.
The WEIRD thing is that this isn't an audio focus issue. These apps continue to "play" all the while when they go silent. They don't pause. When they resume, I've missed stuff and have to rewind (more frustration!). Which makes me think it's to do with the overall audio system, rather than another app interfering with whatever I'm listening to.
So, this can happen anytime. But it does tend to happen more when I pocket my 6P. I thought maybe it's a proximity sensor thing, maybe the TGSP I'm using. But calls are fine, so I don't think it's that. Maybe it's an accelerometer thing? Maybe Fit is interfering? Who knows... ?
Anyone else experienced this, or got any solutions?
Click to expand...
Click to collapse
Are you using a Bluetooth headset or have it connected to a Bluetooth device when this happens?

obsanity said:
Are you using a Bluetooth headset or have it connected to a Bluetooth device when this happens?
Click to expand...
Click to collapse
No. No Bluetooth whatsoever, which is a bit alarming. And its not Fit because I uninstalled that - I already know I'm in perfect physical form - don't need my phone to tell me that Really can't figure it out and its becoming a bit RMA-y

Related

[Q] music stops when signal drops?

I've noticed that when I'm on the subway listening to music and my signal drops the music cuts out for a second. it does this also when the signal has been re-established as well. I've tried multiple media players, played with any settings I could think of but I'm very new to Android so I'm sure I'm missing something. Does anyone have an idea how to fix this? currently I've been enabling Airplane mode when getting on subways, but I'd rather not have to.
I posted about this earlier, it's the cell-signal-found alert cutting into your audio. Short of turning on Airplane Mode there's nothing you can do on wired headphones to avoid it.
You CAN go around the issue with Bluetooth headphones, which for whatever reason don't get interrupted. Sucky solution I know but it works.
Am I really the only one here with this problem? could it be a hardware issue? I have a hard time believing there isn't a software fix for something like this.
lordsandwich said:
I posted about this earlier, it's the cell-signal-found alert cutting into your audio. Short of turning on Airplane Mode there's nothing you can do on wired headphones to avoid it.
You CAN go around the issue with Bluetooth headphones, which for whatever reason don't get interrupted. Sucky solution I know but it works.
Click to expand...
Click to collapse
oops, looks like we both replied at the same time. that is sucky, but thanks. At least I know I didn't break anything

Issues with Focus. Anyone else having these?

I have noticed a couple of issues which seem to be limited to the focus.
First, the by default the "Anti-Shacking" setting on the camera is set to "off". and there is no way to change this for good. I have to change it every-time I start the camera.
Second, the screen seems to randomly dim and light back up. I don't know if its because i'm covering the light sensor or what. But it's annoying.
Has anyone else noticed these?
Does anyone else have others?
KonAitor said:
First, the by default the "Anti-Shacking" setting on the camera is set to "off". and there is no way to change this for good. I have to change it every-time I start the camera.
Click to expand...
Click to collapse
This was noted as an issue with the phone prior to it's release, and it's currently like that for everyone. None of the settings you change in the camera app will stay after closing it.
As for your brightness issue, it probably is a case of the sensor reacting to you blocking it. I have auto brightness turned off, but have experienced what you are describing on other phones when looking over the sensor (blocking light with my head) or when I have a finger placed over the sensor
I found a new issue with mine.
I have an old Belkin 3.5mm to caset adapter. I can plug it into the phone and the music will come out of my stereo beautifully.
However, after removing the converter (once or twice) i loose the ability to use the mic on the phone(shazam and voice commands don't work unless I use a headset or perform a soft reset).
Anyone have an idea why this is. Does the phone not support standard 3.5mm jack equipment, like headphones and earphones?
it works fine with me with the newer one i had, i don't know the brand, but I have noticed at times the phone seems to mute itself =\
KonAitor said:
I found a new issue with mine.
I have an old Belkin 3.5mm to caset adapter. I can plug it into the phone and the music will come out of my stereo beautifully.
However, after removing the converter (once or twice) i loose the ability to use the mic on the phone(shazam and voice commands don't work unless I use a headset or perform a soft reset).
Anyone have an idea why this is. Does the phone not support standard 3.5mm jack equipment, like headphones and earphones?
Click to expand...
Click to collapse
I've had this issue myself with the aux cable in my car. Plugging it in to listen to music works fine, after unplugging, I cannot use voice commands. I haven't purposely tried making a call afterwards, but I'm fairly certain I have received calls, unplugged it, and was able to talk normally. I'll test after work, but can confirm your issue on my end at least.
I called their support today. They ended up transferring me to the "Level 3" Support.
I told him about the camera and aux port issues. He said they were not aware of those, and even tested the camera issues on a new test unit.
Hopefully, now that they know about this, they will be able to implement a fix.
He seemed the most disturbed by the aux cable issue.
Sounds like the aux-cable issue is related to the jack thinking there is still something plugged into the jack. This is a semi-common issue on the fruit company's phones.
The headphone/headset detection works by sensing where ground is on the plug. Sometimes that sense gets "stuck"
A simple plug and unplug of any 3.5mm jack should unstick it.
*disclaimer: I don't have a Focus yet, but will this weekend.
liquidiq said:
Sounds like the aux-cable issue is related to the jack thinking there is still something plugged into the jack. This is a semi-common issue on the fruit company's phones.
The headphone/headset detection works by sensing where ground is on the plug. Sometimes that sense gets "stuck"
A simple plug and unplug of any 3.5mm jack should unstick it.
*disclaimer: I don't have a Focus yet, but will this weekend.
Click to expand...
Click to collapse
I am aware of what's happening. Both I and the tech agreed that there must be some short happening. This is more common with 3.5 jacks that are designed for more complex functions. Such as volume control, and Video out.
Interestingly enough, he checked to see if there was Video out with these phones as with other Galaxy S series. But he couldn't find anything in their docs .
KonAitor said:
I am aware of what's happening.
Click to expand...
Click to collapse
Sure didn't sound like it from your initial post, but I'm glad you've got it covered now.
liquidiq said:
Sure didn't sound like it from your initial post, but I'm glad you've got it covered now.
Click to expand...
Click to collapse
It's still an issue. Just because it happens on other devices does not mean it is acceptable. And Ive tried alot of remedies to fixing it without resets (like plugging in/out the headset or another cable).
KonAitor said:
It's still an issue. Just because it happens on other devices does not mean it is acceptable. And Ive tried alot of remedies to fixing it without resets (like plugging in/out the headset or another cable).
Click to expand...
Click to collapse
Oh I totally agree with you, it's definately an issue. I think you should exchange the phone for a new one, as I believe it's a manufacturing tolerance.
liquidiq said:
Oh I totally agree with you, it's definately an issue. I think you should exchange the phone for a new one, as I believe it's a manufacturing tolerance.
Click to expand...
Click to collapse
i too am having this issue...but after making a phone call then i can use voice commands again.
chizzwhizz said:
i too am having this issue...but after making a phone call then i can use voice commands again.
Click to expand...
Click to collapse
Interesting workaround. I will try that next time it happens.
Speaker click issue when screen off
Here's a new one, anyone else having this? When my phone screen is off, sometimes I notice a periodic static click coming from the handset speaker (I don't think it's the back speaker.)
It's not a single click, but more of a stutter, which stops immediately when I turn the phone on and it shows the lock screen.
It stops if you unlock the phone, use it, and turn it off again. It DOES NOT stop if you turn the phone on but don't unlock it, and turn it off again.
I actually noticed this myself for the first time today. It was rather annoying. I was in the middle of things and so just did a soft reset. Hopefully it won't happen again any time soon. First time hearing/noticing this in almost a month (got phone on 11/8).
McP

Call's people whilst an AUX jack is in.

I've checked high and low on the forums for something similar or a solution to my problem, but alas I can't find anything so I'm starting a thread.
As the title state's my phone rings people whenever an AUX jack is in, listening to music, or hooked up to a stereo. I've tried restoring to factory setting's also I've tried different headphones and stereo's but still no joy.
T-Mobile
HTC HD Desire HD.
Any help or suggestions would be appreciated.
Many thanks.
Flynn.
Hmm, maybe I've got a similar probelm, I use normal 3.5mm in-ear headphones with my Desire HD and they are able to make strange things, if I gently move the jack, sometimes my phones starts a call to the latest called person, sometimes it skips to the next song, sometimes the music is paused.
I think that has something to to with the default headset funcionality, but it would be great if there was a way to lock any function other than playing music if no multi-functional headset is plugged in.
You're going to think I'm nuts but I've tried everything.
It seems to go berserk when you do a screwing motion with the 3.5mm jack. It doesn't make any difference what headphones I use whether they've got any calling buttons on them or not they just go absolutely mental.
I will admit to doing the calling bug that increases the music volume when you hang up straight after making the call.
But I still can't get around it and it's VERY frustrating, especially in the car.
The same problem
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
That happens if the AUX wire passes a current (many times stray) back to the phone. The phone just reacts in the way it would if a button was pressed on one of those headphones having an in-line mic/button.
A lot of times this stray current comes because of static build-up. I'm sure you guys know how to get rid of that. If it's not because of static, it might be because of faulty wiring on the audio enhancement (not usually the case), or if the audio enhancement and the phone function at hugely different potential differences (also, usually not the case).
As far as mine is concerned, freeing it of static usually helps.
One way to quickly judge if it's static that's the problem is if the call/skip/whatever usually takes place the minute you plug it in.
ferrarihap said:
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
Click to expand...
Click to collapse
Search for an app on the market called "headset blocker"
NO luck
The above post helps,
However im testing the new ICS rom by Lord Clockan and twistedumbrella and there is no compatability for ICS. Wondering is anyone knows what part of the phone controls headset controls so i can mak an app to block it on 4.0?
Its a real pain as i cant play music at all,
random apps start playing music over other apps and music stops in others, skips tracks etc. SO frustrating.
Take out headphones
Blow into the jack hole
Plug back in headphones
Sorted till the next time crap builds up in there.
Sent from my Desire HD using xda premium
radixon said:
Search for an app on the market called "headset blocker"
Click to expand...
Click to collapse
did this work for any one else, it doesn't seem to be working for me
rakinisbat said:
did this work for any one else, it doesn't seem to be working for me
Click to expand...
Click to collapse
This should answer your question:
geinome said:
The above post helps,
[...]
Click to expand...
Click to collapse
I have the same problem. And its realy anoyeing me . Cant listen to music at all anymore on my desire HD...
I have that problem for a while now. The blwoing inside technik did work for a while, but doesent anymore.
That headset blocker would be amazing if it would be working on ICS. Im on the LordMod Beta to.
@geinome would be amazing if you could make an app to fix that. But honestly i have no idea were in the sistem that headset control is located. Hope you can find it.
Found a Fix. Hope it helps you guys to.
I found an other App, that did solfe the problem for me eaven on ICS. The App Headset Interceptor is meant to let you choos, which Music App should receve the signal coming from the remote on the headset. But if you dont choose any from the Apps to get the signal, none dose and so none is cousing problems
Would love to post you guys the link to the market, but cant couse i dont have anouth post yet. But im sure i can sind it yourself
I hope this is solving the problem with the unwanted calls to. Couse i never had that problem, i cant test that.
you dont need any apps
you just need a needle to clean up the pocket lint inside the 3.55 jack.
for me it's usually enough to unplug the jack and plug it in again and all works well for the next month or so.

Weird Audio Issue

I've been having a weird audio issue with my Nexus 7 and was wondering if anyone else was having it. I search before starting this thread and couldn't find anything similar, which leads me to believe the answer is 'no', but thought I would ask anyway.
So my N7 was one of the first to be released. For a couple months I've had no major issues. A little screen lifting, but not enough to make me send it back. Some issues with the screen (what looks like burn in, but goes away) which has been heavily reported, but again, I can live with it. Both of those issues are well known and common, but this one just started up.
Every so often, when my N7 has been sitting idle and in standby mode for a while and I unlock it, I hear a "click" sound from the speaker. It normally makes that sound, but on occasion it sounds weird and clipped. When this happens, I lose audio. The only way to regain it is to either reboot the device, or manually lower the sound to zero, wait a few seconds, and then raise it up again. The latter method usually works, but once in a while I have to do it multiple times before the audio is restored. When the audio stops, it doesn't matter if it's the built in speakers or headphones - nothing.
This problem seems to only occur right after I wake it up. In other words, if I'm using it actively and I have sound, the sound works fine.
Again, this problem only started occurring about a month or so ago, and is only sporadic. At first, I thought it might have something to do with a new app I downloaded, but I eliminated that variable.
It's not a major problem, but it does get annoying every so often.
My N7 is stock firmware with a custom kernel (Motley) and rooted (obviously) with CWM recovery.
The logs don't indicate any issues. And since the audio comes back with me turning it off/on (usually), it seems more like a software issue.
Anyone else experiencing something similar?
Also, when the sound is working properly, it sounds great. No static or distortion or anything like that.
I have the same problem, at first i thought it was because of the kernels so i switch kernels from stock to motley then now i am on clemsyn. I do not know whether it is a software or hardware problem because my speakers sound perfectly alright, except the symptoms which you described.
My case is then sometimes when i unlock it, the normal click sound on unlock might be distorted and then for a period of time there will be no sound. The quick way to solve it is to plug in a headphone and then pull it back out, this will get the sound back immediately OR i can just wait for a while and the sound will be back. Again because of the speaker not having any other distortion during normal music playback, this might actually be a software problem, but it seems not many pple have documented this behaviour so hardware problem is also likely.
kyo171 said:
I have the same problem, at first i thought it was because of the kernels so i switch kernels from stock to motley then now i am on clemsyn. I do not know whether it is a software or hardware problem because my speakers sound perfectly alright, except the symptoms which you described.
My case is then sometimes when i unlock it, the normal click sound on unlock might be distorted and then for a period of time there will be no sound. The quick way to solve it is to plug in a headphone and then pull it back out, this will get the sound back immediately OR i can just wait for a while and the sound will be back. Again because of the speaker not having any other distortion during normal music playback, this might actually be a software problem, but it seems not many pple have documented this behaviour so hardware problem is also likely.
Click to expand...
Click to collapse
I think it could be a hardware defect with ours. Since you are the only other person to report the exact same symptoms, it seems to be rare. In my case, it occasionally happens even with the headphones in, so I don't think it's a speaker issue - more likely a sound card problem. If it was software, I think it would be much more commonly reported. Oh well.... Weird that it only started happening about a month or two after I owned it.
juz an update on my nexus 7 audio issue, i recently just flash franco kernel and the audio issue seemed to go away completely. i amnot sure whether its the overclocking or the undervolting that caused the problem but i am glad it is gone. Juz FYI.
I have a similar situation where the sound stops working randomly. It's rare, but maybe once a day. The volume buttons remain high but there is no sound. I have to reboot for the sound to come back. I am on Kaos Droid 3.8 Beta, with the Clemsyn Elite Battery Saving kernel.
Sent from my Nexus 7 using xda premium

[Q] Music apt-X falters, stammers or studders

So I have this Note 3 which I like a lot. Big screen to watch series in the train, although after a while I got pretty fed up with the chord of the earphones, expecially when I had to get up, swiched to music and had to stuff my phone in some pocket.
So I looked around for some nice Bluetooth headphones and came across a nice deal on the Sennheiser MM 550-X. Just stating the model for any chance that someone is aware of some faults in this product.
Now, overall the sound quality is fine, which you would expect because of the apt-X thing which both devices support. But what really annoys me, is the following.
While listening to the native musicplayer, the music sort of studders. Not all the time, but like one or a few times per minute and then not at all for a few minutes. Some faults sound like pops, but some are real pauses for like half a second. Especially with those longer pauses I can distinctly hear that the music really 'pauses' and that it is not just the connection which fails while the music on my Note plays on.
So I suppose it has something to do with the apt-X coding. I already tried rebooting, killing background processes, switching off wifi and mobile data. I also tried different music players. Nothing seems to help.
The only time when I have almost no problems is when I'm at home, with te phone lying still on the desk.
I have a stock rom.
Does anyone have an idea how I can fix this?
duduscoke said:
So I have this Note 3 which I like a lot. Big screen to watch series in the train, although after a while I got pretty fed up with the chord of the earphones, expecially when I had to get up, swiched to music and had to stuff my phone in some pocket.
So I looked around for some nice Bluetooth headphones and came across a nice deal on the Sennheiser MM 550-X. Just stating the model for any chance that someone is aware of some faults in this product.
Now, overall the sound quality is fine, which you would expect because of the apt-X thing which both devices support. But what really annoys me, is the following.
While listening to the native musicplayer, the music sort of studders. Not all the time, but like one or a few times per minute and then not at all for a few minutes. Some faults sound like pops, but some are real pauses for like half a second. Especially with those longer pauses I can distinctly hear that the music really 'pauses' and that it is not just the connection which fails while the music on my Note plays on.
So I suppose it has something to do with the apt-X coding. I already tried rebooting, killing background processes, switching off wifi and mobile data. I also tried different music players. Nothing seems to help.
The only time when I have almost no problems is when I'm at home, with te phone lying still on the desk.
I have a stock rom.
Does anyone have an idea how I can fix this?
Click to expand...
Click to collapse
Try them with another phone?
FeralFire said:
Try them with another phone?
Click to expand...
Click to collapse
That's difficult, because I don't have a phone which supports apt-X available.
duduscoke said:
That's difficult, because I don't have a phone which supports apt-X available.
Click to expand...
Click to collapse
Most phones these days support it.
Maybe a friend's?
Maybe the problem is something else entirely. You need to troubleshoot it.
I am just guessing, though. Never used bluetooth headsets myself.

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