Weird Speaker Behaviour - Nexus 6P Q&A, Help & Troubleshooting

Hi all,
I picked up my 6P for few days. I couldnt figure out how can i listen to the voice clip/voice message properly from either Whatsapp or Line, does anyone here got the same experience as me ?
When you play a voice message from Whatsapp/Line chat, initially the volume is very low and you can barely hear it. And then when the proximity sensor under the top speaker is being covered, the upper speaker will sudden play the message in max volume i think, making everyone around you able to hear that message.
End up I can only hear those voice message using a headphone.

faygo6464 said:
Hi all,
I picked up my 6P for few days. I couldnt figure out how can i listen to the voice clip/voice message properly from either Whatsapp or Line, does anyone here got the same experience as me ?
When you play a voice message from Whatsapp/Line chat, initially the volume is very low and you can barely hear it. And then when the proximity sensor under the top speaker is being covered, the upper speaker will sudden play the message in max volume i think, making everyone around you able to hear that message.
End up I can only hear those voice message using a headphone.
Click to expand...
Click to collapse
I use Telegram and voice messages work fine here on loudspeaker. If I cover the proximity sensor with my thumb or ideally, as though I was speaking on the phone by putting it to my ear, then the audio stops from the loudspeaker and plays through the earpiece only, so you can listen to it quietly without disturbing anyone. Is your experience the same as mine?
This is how u=it's supposed to be and I find it quite clever actually.

subhani said:
I use Telegram and voice messages work fine here on loudspeaker. If I cover the proximity sensor with my thumb or ideally, as though I was speaking on the phone by putting it to my ear, then the audio stops from the loudspeaker and plays through the earpiece only, so you can listen to it quietly without disturbing anyone. Is your experience the same as mine?
This is how u=it's supposed to be and I find it quite clever actually.
Click to expand...
Click to collapse
not exactly the same as yours, when i play the voice message and have the proximity sensor covered, the audio did came from the earpiece only, but at the extreme loud volume which i couldnt turn it down.

Related

phone call audio problem with ameo

I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I get this on full volume in a small room. Turning the volume down a bit usually seems to solve it. I think the mic is pretty sensitive and can get flooded a bit too easily.
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I have used both the Ameo and the Dopod rom on the same device and can conirm that this problem is worse on the Ameo rom
Could other dopod users tell their experiences regarding hands-free calling
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I experienced something similar but only when the caller has a lot of background noise on their end. It's not a consistent problem here so I assume it's not the same issue you're having.
Thanks for the replies - it looks as if the unit is working to spec but that there is a 'built-in' problem when using the phone as a speakerphone. I didn't get this on the spv2000 I replaced with the ameo so wasn't expecting it. Background noise does seem to trigger it - I just tried phoning using the speaker phone to call an answerphone and it worked fine with clear audio at the other end. I think a day or 2 of playing with the volume to minimise the problem is the next step. I'll post back when I can be more definite but would be grateful for any other opinions.
Cheers
BobG
On my U1000 the mic works fine in speakerphone mode. There are no brakeups of voice even while walking mid-traffic. Yes, I have to speak loud but that is expected with background noise over 85db.
However, the speakers do not return sound very loud at all (for a speakerphone). I have to lean way forward and almost put my face on the screen to be able to clearly hear the other side (even in a totally quiet environment).
Would have been great to have had a decent speaker phone, but as it is I'm sticking to my bluetooth headset.
The 2 drawbacks with bluetooth is the answer delay, it takes a good 1 second before the connection is established between the headset and phone. The second thing is the sensitivity of the mic, it picks up everything that goes on around you, and drowns out your voice. I have to move the mic close to my mouth if there is other noises going on around me (but this is most likely a bluetooth headset problem, and not related to the U1000).
OK several calls later and after fiddling about with the volume I've found that the best way for this problem to be overcome is to set the 'in call' volume to its lowest! I've also set the main unit volume to about 40% but that shouldn't really have any effect. It's odd that the best way for the speakerphone to work is on minimum volume - fine for single calls but not much use if I want a few other people to listen in. However this is a very small problem now and the benefits of this device hugely outweigh this small drawback.

[Q] TF Mic not loud enough on Google Talk

Has anyone had issues using the TF to video call and the mic not being loud enough? I use Google Talk and while I can hear the other side ok, they usually have a problem hearing me. I can't find any settings in Google Talk for the mic volume. I end up trying to shout in the direction of the mic (which I think is located on the right side next to the audio jack). I also use the SE MW600 bluetooth headset with the TF a lot and Google Talk doesn't seem to output to headsets. That would solve the low volume issue as well. Any insights or confirmation would be appreciated.
The mic on my wife's transformer is defective, but my transformer is fine. We are going to have to send hers back. Try google voice search, if it has a hard time hearing you when talking normally, then you may have a hardware problem too.
Looks like I have the same issue. I tried using google talk today with no luck. SO I tested the mic with both the sound recorder and the voice search. The volume indicated with those shows a problem.
Its very directional. If I angle it so my mouth has some line of sight to it then its fine but facing head on I have to speak up. I wonder if a small plug in mic angled to the front would help.
I am surprised that the BT headset did not work. I use one all the time on my laptop with Skype.

Raising Mic Volume

I was wondering if anyone knows how to raise the mic volume on a call. I use a car arm to use my phone to listen to music and answer calls while I'm driving. I've noticed that the mic volume is very low while the headphone jack is use (can't hardy hear me). Of I turn on the speaker feature on the call, the mic volume fixes itself. I was wondering is there was a way to raise the mic volume with the headphone jack in use .
Thanks in advance.
Bump!
Sent from my Nexus 4 using xda app-developers app
If you search for mic call on N4 threads you will see lots of complains and no answer. Seems like noise cancelation is the problem but still no luck
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
wmm said:
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
Click to expand...
Click to collapse
did it with no success, in fact that should be the solution for some reason it doesnt work for me
Dunno, then; I was just reporting the experience of a user in a different thread. I haven't had a phone call in the car since then, so I don't know whether it would work for me or not.
Just a thought -- my car mount has movable feet, and I have to make sure that one of them doesn't cover the microphone hole on the bottom. I don't know if your mount potentially has the same problem or not.

In call microphone issues when using headphones

Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
I am having distorted sound - other party hearing it unclear and distorted..
looks like a hardware issue.. tried with 2 earpiece... no luck.
I'm actually starting to wonder about that. It may actually be a software/driver issue. I was on the phone yesterday and decided to do some testing. Unplugging them and plugging them back in provides perfect audio to the other person for a few seconds before going back to garbage, as does muting and then un-muting the microphone when in a call. Something I've noticed about the microphone is that the gain seems to be set too high - try to make a recording of cars going by - guaranteed clipping (don't have the volume too loud or you could blow out the speaker you're listening to it on).
rr5678 said:
Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
Click to expand...
Click to collapse
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
KlipperKyle said:
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
Click to expand...
Click to collapse
That's exactly the testing I did and exactly what I was thinking. Now to wait for LG or Google to fix it.
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
Click to expand...
Click to collapse
Next time I'm in a long phone call where I am using headphones, I'm going to try that. It could be possible.
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
Click to expand...
Click to collapse
This appears to be what is happening. The top mic is doing noise cancelation for the bottom mic.
I called a friend and plugged in headphones. When I didn't cover either mic, she said I was quiet (because the phone thought I was background noise). When I covered the top mic, she could hear me fine.
At this point, I'm inclined to say this is a software issue because the phone app can switch between microphones and which one is used for background noise cancelation. (Putting the device in speaker mode appears to use the top mic only.)
Sent from my Nexus 10
That's good confirmation -- thanks for running the experiment. Maybe I'll put a little wad of putty in the car to stick over the top microphone while I'm driving!

Noise Canceling Mic Causing Bad Call Audio?

I did some testing with phone call audio after I read somewhere that the back noise canceling mic might be causing the problem.
I called myself from a land line, muted the mic on that phone, and answered with my N6P. I listened on the land line and talked on the N6P. My voice sounded real muffled. I then covered the back mic up with my finger and the voice quality went up 10X. I did this multiple times.
To make sure the back mic was not damaged I took a video of myself talking to test the mic quality. Upon playback, the sound was great. This leads me to believe that my mic hardware is not at fault here.
Do others have this issue? It seems like a software issue relating to phone calls only. Thanks for any info/experience!
I have issues when doing speakerphone and video calls with Hangout. I have to talk into the top speaker grill for the other side to hear me. If I move the phone away just 1 feet, my voice gets canceled out and the other side can't hear me.
oilfighter said:
I have issues when doing speakerphone and video calls with Hangout. I have to talk into the top speaker grill for the other side to hear me. If I move the phone away just 1 feet, my voice gets canceled out and the other side can't hear me.
Click to expand...
Click to collapse
I wonder if you cover they back mic if that will improve your speaker phone experience. This kind of confirms to me that it is software. I wish we could turn the noise canceling software off just for calls. I mean, I want it but not if it will cause problems for phone calls.
I guess for now I will just cover the back mic with my finger during calls. Is there a website where we can report bugs for the N6P specifically?
No news on this? Renders speaker calls on Hangouts, Viber etc useless.

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