My ASUS ZENFONE 2 LASER randomly restarts after any application updates on google play store. When I try to update facebook, my phone completely downloads the update and while installing the phone will restart automatically. Once the phone is rebooted (takes 3-4 minutes to start again) and I go to play store and I see that facebook app isn't updated yet. I try to install it again and I end up with reboot again. I'm stuck in a loop. I tried to clear cache; however, that didn't help. I don't want a data factory reset at the moment. Is there any helpful solution/suggestions? Thanking you for anticipation.
Just a thought. Have you tried clearing the cache and data and then uninstalling the Facebook app? After uninstalling go to Google Play Store and download and install the full app.
I have facing the same problem. I have done all the things which you suggests but the app isn't be reinstalled. The problem continues with the candy crush saga also. Please help me how to update the same and also help me why this happens.
I Got Updated While In safe mode boot you can try it hence i think there will be memory issues in the background both the apps was not updated so i uninstalled them and downloaded them again
Hope it would be helpful
From what I have found the problem is about the sdcard. Before updating you need to uninstall the app, shutdown the phone, remove the sdcard and then install the app so that the app is installed on internal memory only. After the app is installed you can replace the sdcard and move the app to the sdcard if you wish.
I have noticed people have this kind of problem when the preferred install method is set to external. I have mine set to internal and then just select them to move to the SD card. So far I have not had a problem with updates or crashes using this method.
Exactly. It appears the phone has to install on the internal memory (force it if necessary by removing the sdcard)
I'm experiencing random reboots for no apparent reason.
The answer has been posted several times. Follow the steps here http://forum.xda-developers.com/showpost.php?p=63803029&postcount=6
i downloaded messenger and after it was installed my ASUS_ZOOLD screen became blurred.HELP PLEASE
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Im currently running Echoe Rom V13 4.3 and started getting issues with 'insufficient storage' on app update. The cure seemed to be deleting the duplicate entry for the app in data/app-lib.as the problem got worse I Eventually I re flashed the rom with a clean flash and all was good.
I had a few fc's on an app or 2 and thought no probs, I'll clean the caches in recovery after fixing permissions in ROM manager (as Philz doesnt seem to have a fix permissions option unlike CWM.
After this process I noticed 5 or 6 apps had disappeared from the phone completely. Strange. I'll just restore from Titanium. But trying every reinstall option and the app freezes.
Downloading from the play store brought the insufficient storage error back, but I could reinstall through My Backup.
So all ok now ? except going to update the new apps from Play brings back the insufficient storage message !
If I go into the app-lib folder these apps are showing 1 or 2 duplicates (I.e the file name with a -1 and -2 suffix. Delete these and reupdate and all is good.
However the issue then seems to 'spread' to other apps.
With hindsight this is exactly what happened at the start of the insufficient storage issue and the exact same apps disappeared. I really dont think its the apps in question (eg poweramp and Trustgo security that I have used without issue for years) but im confused as to what is happening and why ?
Sent from my GT-I9505 using xda app-developers app
Anyone? Still having severe issues...
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I have very happily used Cyanogenmod 11 on a Samsung S4 GT-I9505 for many years. Now suddenly after an apparently harmless update of a few Apps (gmail, youtube, firefox and a few more small ones), apps on my phone keep crashing whenever it accesses some deeper app info. Sometimes they even reboot my phone.
Symptoms: With a SIM card, the phone will crash and reboot right after entering the PIN for the SIM card. Without a SIM card, I can get to the lock screen, enter my unlock gesture and then see many, many messages that Trebuchet has crashed. Leaving the phone turned on for a night will result in a working Trebuchet launcher from which I can run most apps, but accessing Settings > Apps, for example, will briefly show the Apps and then crash Settings. Titanium Backup will run for about a minute while "Building data freshness information..." and then crash TB, sometimes even reboot the phone. Dragging an app icon from the launcher onto "App Info" will briefly display the app info while computing disk space and then crash. So I cannot reset cache or app data on the phone itself (I can through adb, though).
What I tried so far: Installed three other launchers but they showed the same symptoms, one even directly rebooted the phone. I booted into recovery and reset the Dalvik cache and let CM rebuild the app details on restart with no apparent positive effect. I tried removing the SD card but did not see any positive effect either. Booting into Safe Mode did not help, I still see systemui and trebuchet crashing upon restart. Also clearing the app data for Trebuchet (through 'adb shell pm clear com.cyanogenmod.trebuchet') did not remove the crashes.
Some more details: I have about 300 apps installed. Internal storage has about 1GB free, the SD card has 400MB available. I can connect to the phone via adb, but 'adb backup' produces only an empty file. I can run Play Store, list my apps, install updates. This is a Samsung S4 GT-I9505 running Cyanogenmod 11.0 based on Android 4.4.4.
Any help would be much appreciated! Moving all my apps and their settings to a new phone or a new OS would be a very big effort which I very much would like to avoid.
Thank you very much in advance!
PS: What would be the best way to make a full backup of the phone before trying out a new ROM?
mb42 said:
Anyone? Still having severe issues...
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Symptoms: With a SIM card, the phone will crash and reboot right after entering the PIN for the SIM card. Without a SIM card, I can get to the lock screen, enter my unlock gesture and then see many, many messages that Trebuchet has crashed. Lill briefly display the app info while computing disk space and then crash. So I cannot reset cache or app data on the phone itself (I can through adb, though)...
/QUOTE]
I guess problem might be with update package. As of best way of backup, I use titanium background and it's pretty good!
Everyone's requirements and usage is different so you might try something else as well.
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Asder.mko said:
I guess problem might be with update package. As of best way of backup, I use titanium background and it's pretty good!
Click to expand...
Click to collapse
As mentioned, Titanium Backup is one of those apps that crashes.
Any other suggestions what I could do to get rid of those crashes?
Just in case someone else reads this - after a lot of trial and error, I was able to identify a single app (ISS Detector) as the culprit. Uninstalling the app removed all the crashes. Re-installing it would crash-boot the phone immediately after the install was complete!
I have NO IDEA why a normal app would be able to crash the entire OS but I am glad to be able to use my phone again.
mb42 said:
Just in case someone else reads this - after a lot of trial and error, I was able to identify a single app (ISS Detector) as the culprit. Uninstalling the app removed all the crashes. Re-installing it would crash-boot the phone immediately after the install was complete!
I have NO IDEA why a normal app would be able to crash the entire OS but I am glad to be able to use my phone again.
Click to expand...
Click to collapse
??
Hi everyone,
it seems the Play Store has got the same problem as years ago. After a clearing of cache and data, I have and empty installed app list and if I try to download apps bought time ago, they cost again.
I talked about the problem and it seemed to be related with detaching script on roms or apps like iytbp. No solutions found over the internet works (delete and readd the account, clearing cache partition, etc).
The only way to restore it was to restore back a previous titanium backup, data only, from a clean installation or from an uncleared play store.
It happened to me on XXX 9.1 but it's not rom related, 'cause it happened again on a clean installed stock Oreo 8.0 rom after installing iytbp with detach.plz method. But today a guy tried on a full stock Oneplus 5 and it happened the same (no root, no unlocked bootloader).
Can you please try if you have the same problem? After a Play Store backup, of course. I already sent a google feedback about that and, if you have the same problem, a google operator suggested to feedback them about that. Thanks in advance for the attention.
P.S. I tried the same on my Wiko Fever (full stock and updated) and it seems to have no problem at all. It also happended on Nougat, but I have not tested a lot.
Same issue here. I've also used the iYTBP detach script, you say it is caused by this? Have you found a solution? I'd rather not have to do a whole factory reset seeing as I don't have TB.
EDIT:
Found the solution to the problem for me. Not sure if this will fix it for good but for now Play store will update and installed apps show up. This solution requires root access. This is what I did:
1. Make full backup in TWRP.
2. Go to "system/priv-app/phonesky", cut the phonesky.apk (apk file for the Play store) file out of the directory to for example your documents folder.
3. Do a full (regular) reboot.
4. Copy the same apk you just move away form it's directory back to it's place (system/priv-app/phonesky).
5. Do another full reboot.
6. Wait about 30 seconds and the Play store should back on your device and functioning normally.
EDIT 2:
Issue where apps don't recognise that the user has purchased it still persists. After uninstalling the app and reinstalling it this issue got fixed.
I've recently bought a Zenfone Max Pro M1, 6gb, updated all ota and security patched to latest, and it's not rooted.
Now after installing some apps from Google Play Store, and opening them some of the apps freeze and an "app not responding" error a little while later. Outside the app everything is working as usual.
Clearing the data or cache of the app, reinstalling the app, restarting the device or wiping cache partition data didn't help. I've been trying other apps and found out that there are a lot of apps where this is happening. I did some searching but didn't find many others having the same problem on this model.
Anyone else having the same problem?
Try Simple Gallery from Play Store for example. No images are shown in the gallery and it always stops responding for me when I try to go into settings in the app.
Games like Nautical Life or Eden show a black screen whenever the apps are opened and stop responding.
Remove sd card
I had the same problem. Remove the SD card and everything will work as it did before.
Got my OP8P a week ago. I have since rooted and installed Nethunter and have had a great time
Recently started getting the error that i have "insufficient storage" and google play will no longer install any apps. Even if i delete an app it says it cant install.
Now im stuck without two apps i wanted.
I have cleared cache and storage on google play and still the error persists. I have restarted numerous times.
If i download the APK it installs fine
I have 160GB free on my phone so its a bit disappointing
Any ideas?
markmn123 said:
Got my OP8P a week ago. I have since rooted and installed Nethunter and have had a great time
Recently started getting the error that i have "insufficient storage" and google play will no longer install any apps. Even if i delete an app it says it cant install.
Now im stuck without two apps i wanted.
I have cleared cache and storage on google play and still the error persists. I have restarted numerous times.
If i download the APK it installs fine
I have 160GB free on my phone so its a bit disappointing
Any ideas?
Click to expand...
Click to collapse
Check under settings (within phone) / apps / Google play / permissions / storage
Also does it have the right to install apps.
Guessing you're rooted, turn on systemless and reboot.
So it has all needed permissions. And I've already installed a few apps from the store
I tried the "systemless" from magisk and rebooted...no dice
So weird, it randomly started working today. I can now download apps off google play.
I nearly cried tears of joy.
To all concerned i did nothing out of the ordinary besides install APK's manually from apkpure.com
Interestingly enough when i downloaded spotify it wouldnt open. just kept crashing
after downloading from google play it opened right up
Glad you got it sorted! cheers
Well just when i thought i was in the clear....
it came back. but worse this time
Now when i get that error my phone seems to loose its storage altogether
by that i mean once it says insufficient storage on google play my pictures will ALL disappear
if i go to the file explorer it tells me there is NOTHING on my phone at all
if i reboot it will start working again but then will usually fail once i get an error regarding the oneplus system service
still trying to figure this out. i may roll back to Oxygen OS 11 (vs. 11.0.2.2)
"insufficient storage" on youre Google?
On the phone you have alot.
null0seven said:
"insufficient storage" on youre Google?
On the phone you have alot.
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Click to collapse
It is now affecting me outside of the play store. I cant take pictures and when i use file explorer (the oneplus app not root file explorer or any third party app) it says i dont have any files at all
This can only be fixed with a restart and it seems to come back at random times. hasnt done it it a while but im sure it will