Screen turned off during calling - Zenfone 2 Laser Q&A, Help & Troubleshooting

i am using ze550kl. there is issue in my zf2 laser.
during any call the screen goes turned off. and never turned on untill i press the power button in 2 times.
i do everything for that. doing wipe cache, clear app data, ota update. but still i am facing this issue. pls help it so embarresing

try this http://forum.xda-developers.com/showpost.php?p=63865629&postcount=8

Related

black screen of death after a missed call

i wonder if anyone else is expriencing this problem. if im away from my phone and i get a phone call and miss the call when i wake up my phone it will vibrate once then the screen goes black and vibrates twice and then reboots itself or will stay balck and vibrate occasionally. after this happens i have to reboots serveral times to get the phone working again. alot of time once i hit the power button to put it to sleep the phone will get thje black screen of death. any workartounds or solutions to stop this from happening it has happened on all dk28 roms i have tried
adamw1101 said:
i wonder if anyone else is expriencing this problem. if im away from my phone and i get a phone call and miss the call when i wake up my phone it will vibrate once then the screen goes black and vibrates twice and then reboots itself or will stay balck and vibrate occasionally. after this happens i have to reboots serveral times to get the phone working again. alot of time once i hit the power button to put it to sleep the phone will get thje black screen of death. any workartounds or solutions to stop this from happening it has happened on all dk28 roms i have tried
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Try flashing back to stock DK28 through Odin and see if that fixes it. I have encountered this problem before, Odin fixed it for me with no issues.
Sent from Carl Sagan through the Cosmos
I had that happen before on stock DI18. It would reboot if I got an email/text/message/missed call/etc, and if I changed the notification sounds to something other than default, it would work fine.
Since I did a hard reset, it hasn't happened.

[Q] lock screen is not appearing for some times

after updation to CM12, yesterday i observe that my mobile is not turned on. when i press the power button the lights at the bottom home and return buttons turned on but the screen is not turned on. I tried to charging the mobile. it gets charged and when i press power along with the volume buttons mobile gets restarted screen is also activated with the display of Cyanogen. but again same problem. i tried to dial from another mobile to yureka. I got the call but screen is not turned on. so that, i was unable to attend a lot of calls. i think its not a hard ware problem. might be some software problem. how do i fix this one........

Screen not waking up

I have a problem with my s7 edge. Whenever i call someone an the screen goes off, i cant get it to turn on. The sensor doesnt work and button pressing doesnt bring anything. I get a black screen till the call is ended and than i can turn the screen with the power button or cerntral button on. Is this a known problem? Is there a solution? Restore doesnt make it better. BTW i am not rooted, stock on 6.0.1
check maybe the proximity sensor is covered with something or dirty
Sent from my SM-G935F using Tapatalk
The prpximity sensor is clean and i have no screen protector. It works the way it should when i put the phone near the ar, screen goes off, but sometimes when i move it away it doesnt turn on again, the power button doesnt work either. I hve to wait till the call is over than it works normally
i think a factory reset is in order!!! report back if fixed
sent from my VANTABLACK S7 edge duos!!!
I already tried factory reser, still this is random. I thing it has to do with greenify. I noticed even when I'm not calling, when the screen is off it doesnt turn on on the first attempt. I have to press thu buttons a couple of times to get it tu turn on. This is my first samsung phone and i'm already beginning to hate it. With my HTC phone i never had such problems. And the sensors work fine i run the sensor tests. It's surely a software problem

7.1.2 volume/lock

Hey guys, it's been a little while since I've had any problems with my XT1575 but I flashed crDroid's 7.1.2 last June and loved it. About 3 months ago I started having a problem where my ringer randomly goes out of vibrate mode and goes to the first notch of volume. I thought nothing of it and disabled the side rocker, but it keeps happening. I can push the lock screen button on the side a bunch of times and watch it happen. I also noticed that when this happens, the screen will bypass the lock screen and just open whatever app I was in last (or the home screen if I exited the app before I turned the screen off)
It's obviously something in the software so I flashed the 20171119 version with the November security patch and it's still happening. I then did a factory reset, reflashed everything over again, and cleared the Davlik Cache and it didn't fix it. This is very annoying because even if I put it in "do not disturb" mode it still turns the volume up.
What do you guys think?
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crDroidAndroid-7.1.2-20171119-clark-v3.8.3
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my blackshark 2 takes 20 mins to restart sometimes screen goes blank and restarts automatically
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