Spotify Issues / Notifications disappearing / music not stopping phone calls - Nexus 6P Q&A, Help & Troubleshooting

Is it just me or anyone running Spotify notice that there seem to be some bugs recently...
I noticed that the Spotify notifications disappear every once and awhile while music is playing. I'm wondering if this is something that was introduced into 6.0 or what. Anyone have any ideas? I can open spotify check back an hour later and it's still playing but I have to switch back to the app and the notification comes back. This is pretty frustrating when trying to stop the music from running. It can also happen after 20 minutes it seems...
Another issue is that I receive a phone call but the music starts playing in earpiece or bluetooth while the phone is occurring. Combine this with issue 1 and you have a difficult situation here...

I have had the notification disappear once or twice, but more commonly I am using the phone and swipe Spotify out of my recents (I do it A LOT on accident because I my recent apps clean) and it will continue to play. I have to then open Spotify and wait for it to show what is playing at the bottom, then swipe it out again and it stops.
Last night was the first time I've had it mess up with a phone call. I was in my car and it was dark and raining, I was driving downtown and not really wanting to talk on the phone anyway, but I hit answer on the handsfree in my car. The music started playing through the phone audio in my car. My car only has bluetooth for phone calls so I use a bluetooth A2DP dongle to feed the 3.5mm line in port on the stereo. The music was clearly playing over the phone because it was of much poorer quality than the A2DP device. I only let it play for a second or two before I hung up on the person because it was probably BLASTING on their end.
I don't get a ton of phone calls, let alone when music is playing, but that's the first time I've had that particular issue.

I also get this strange thing where sometimes when playing bluetooth and disconnect it will start playing out of my stereo which can be embarrassing if you're at work! All the issues seem random so hopefully they go away or get patched.

Ditto, I am having a ton of issues with Spotify on my N6P. Music just stops playing, I have to open the app, hit pause and then hit resume for it to start playing sound again.

I am also having the same issue with music playback suddenly stopping. I have to pause it and hit play again. But it then stops playing again every 30 seconds. I am using an aux cord in my car but frankly I am quite annoyed.

I’m having the issue with the lock screen widget/notification disappearing sometimes, it's especially annoying when in my car and I want to skip/repeat a track and the widget disappears. My guess it's a marshmallow issue and should be fixed with an update to the app.

similar issues for me here now. guess we just need to wait for an app update.

smeiff said:
Is it just me or anyone running Spotify notice that there seem to be some bugs recently...
I noticed that the Spotify notifications disappear every once and awhile while music is playing. I'm wondering if this is something that was introduced into 6.0 or what. Anyone have any ideas? I can open spotify check back an hour later and it's still playing but I have to switch back to the app and the notification comes back. This is pretty frustrating when trying to stop the music from running. It can also happen after 20 minutes it seems...
Another issue is that I receive a phone call but the music starts playing in earpiece or bluetooth while the phone is occurring. Combine this with issue 1 and you have a difficult situation here...
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My Spidey senses tell me is has something to do with doze, my N6P stops Spotify every time it's put into my pocket, recent Spotify update hasn't fixed anything???

Radar900 said:
My Spidey senses tell me is has something to do with doze, my N6P stops Spotify every time it's put into my pocket, recent Spotify update hasn't fixed anything???
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Click to collapse
Doze won't activate if your phone is in your pocket. It only triggers when the device is sitting completely still for some time. I have had Spotify repeatedly pause itself when my battery was very low (<10%) before, though. I would press play and as soon as the screen shut off, it would pause again. I didn't turn off battery optimization for Spotify explicitly yet, but mine doesn't seem to be acting up as much as it was before.
It just occasionally removes the ongoing notification but launching and exiting the app again restores it every time.

Issue with all music playback on any app
awatson88 said:
Ditto, I am having a ton of issues with Spotify on my N6P. Music just stops playing, I have to open the app, hit pause and then hit resume for it to start playing sound again.
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I have the 6p and now music will randomly stop playing with any music app if connected via 3.5mm.

Same issue here with music still on phone calls.
Use Pioneer BT head unit in the car and stream Music and Calls over it. Use Spotify premium with all music offline.
I have posted on the Spotify forums but so far have not seen any replies that will fix the issue.
One person recommended uninstalling and reinstalling the application, however I don't really want to have to download 6GB of music again...

I am also experiencing these issues. Waiting on updates to Marshmallow and/or Spotify to fix them... It is quite frustrating though.

i've now experience some similar issues. just waiting on an update like everyone else.

I've had the disappearing notification, as well as audio dropouts while listening via wired headset and Bluetooth (though that one might be caused by Viper4Android - not sure)

My Spotify + Nexus 6P issue is when I'm listening to music and then I press the app drawer. I momentarily lose sounds for a very short period of time, not even a second, split second maybe. Though it is intermittent, it kinda bugs me out.

Related

google music pauses randomly, often.

I've looked around and this was common awhile back, last year, haven't seen any recent posts about it though.
when i play music through google music app on my G2 it will pause randomly, and pretty frequently. it will go through stretches where it auto pauses every like 5 seconds, as soon as i unpause and set phone down it pauses again. then it will be fine for a few songs then states pausing again.
this happens when streaming over wifi, or cell signal. also while playing music that is stored directly on my phone so no streaming issue. also happens while connected over bluetooth, headphone jack, or just playing from phone's speakers, so no bluetooth or headphone jack connection issue.
is there anyway to stop this?
jda2631 said:
I've looked around and this was common awhile back, last year, haven't seen any recent posts about it though.
when i play music through google music app on my G2 it will pause randomly, and pretty frequently. it will go through stretches where it auto pauses every like 5 seconds, as soon as i unpause and set phone down it pauses again. then it will be fine for a few songs then states pausing again.
this happens when streaming over wifi, or cell signal. also while playing music that is stored directly on my phone so no streaming issue. also happens while connected over bluetooth, headphone jack, or just playing from phone's speakers, so no bluetooth or headphone jack connection issue.
is there anyway to stop this?
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I am having the exact same issue. Multiple sets of headphones as well. This is kind of a scary thing for me since I plan to use my phone for some of the playlists for my wedding.
No update...?
Im having the same issue as well. Songs will randomly pause. Youtube does too. Any suggestions? I have tried 3 finger swipe to 'save the app' and reducing active programs. Happens with bluetooth and headphones.

Spontaneous pausing during audio playback?

Hi,
Often, while listening to music in my car, the audio will randomly, and spontaneously, pause for no apparent reason. Sometimes it will start up again after a few seconds, but usually I'll have to hit 'play' myself. This problem is particularly apparent in Spotify, but it has happened in YouTube and Google Play Music as well. Has anyone else experienced this?
Are you plugged in? My first thought is a loose (or breaking) 3.5 mm cord.
Playback in any of those apps will auto pause when a connection is lost (bt or a cord). If you're on bt do other phones do the same thing?
Restola said:
Are you plugged in? My first thought is a loose (or breaking) 3.5 mm cord.
Playback in any of those apps will auto pause when a connection is lost (bt or a cord). If you're on bt do other phones do the same thing?
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Nope, connected via BT to my car's audio system. Didn't have this problem on my OnePlus One.
This happened to me and I was paying through my speakers
Frank_Murphy said:
Hi,
Often, while listening to music in my car, the audio will randomly, and spontaneously, pause for no apparent reason. Sometimes it will start up again after a few seconds, but usually I'll have to hit 'play' myself. This problem is particularly apparent in Spotify, but it has happened in YouTube and Google Play Music as well. Has anyone else experienced this?
Click to expand...
Click to collapse
The last two days I have this problem too.
Parrot carkit,Lg watch,ue megaboom.
The music is sometimes lost,and then it starts again.
On my megaboom it cracks a lot.
Very annoying.
Frank_Murphy,
I have this issue as well only with the Google Music app. I can't find the source where I read it but it has something to do with the app and if there is an available video; Some songs have a wallpaper or something and some you can play a music video in the app for the song instead. You just have to hit the back/forward button and it resumes.
Sent from my XT1575 using Tapatalk

Audio randomly stops (youtube, browser, etc). I have to press play for it to resume.

Happens everyday (even with my S6). It'll stop when audio is playing for a bit, or after I hit the volume button. It doesn't do it constantly through out the day, but it'll happen atleast once everyday i'm listening to audio. Anyone else?
Anyone?
It is happening with my S8 either when playing games or youtube and even music.
This problem started after the software update. So i think it is a software issue..
Whenever the sound cut off, i just lock the screen and unlock it back....
Hope Samsung will release a software update as soo as possible
Games is fine for me, it's just players like YouTube, music apps, and players inside websites. Just gotta press play again. Pretty annoying, but happens atleast once a day, not constantly through out the day.
It happens to me in Youtube and NBA app when video is being played.
Sometimes the screen just shuts off completely too.
I agree it's not consistent.
To add, sound not working sometimes when i am using skype and even sometimes for my alarms.
What do you think, is it a software problem or hardware?
Seems to happen more through out the day now. It's pretty annoying.
This just started happening to me yesterday. I've tried restarting my phone, pausing the video and playing it again, turning the volume all the way down then back up. All of those things restore the sound but it'll cut out a few seconds later. Also audio plays just fine in my headphones.
I dont have my s8 yet, but this sounds like a problem I used to have on a previous galaxy s phone (i think it may have been the s4). It turned out I had a setting enabled where the player pauses or stops when I'm not looking at the screen. It's called smart pause. Could be something similar although i'm not sure.
Uggg
Same problem here. Got the s8 less than a week ago and I use spotify offline (downloaded) and Google Music for downloaded files and it always pauses after about 15 minutes, sometimes sooner. I don't use battery saver, and none of the 'smart' features are enabled. It happens with headphones, without headphones, on Bluetooth. Just pauses the song and I have to hit play again, super annoying and I can't find any fix. I'm really regretting this purchase.
I also have S8 and currently experiencing this kind of issue. Every after 1 minute of playing either youtube or videos on my phone it paused and I didn't even clicked it.
I have a problem like this on my s7edge. Then I thought it can be related third party apps. And yes when I uninstall Sputnik news app, it solves the problem.

Bluetooth headset controls not working (most of the time)

Ok so basically I use bluetooth lg tone pro's every day for work, and every time I am listening to music while the screen is off..I can skip or repeat the song but I can't really pause it. SOMETIMES I can pause it but when it lets me pause it...it will close spotify. I never had any problems with my htc 10, s7 and nexus phones, so it's not a broken headset.
Anyone else have these problems?
I went on maintenance just to be sure spotify or soundcloud isn't being put to sleep and it's on the unmonitored, I tried re pairing the device but no luck.
Hey, I know its been a while since your post but I have these issues actually. I have a spotify community post open as well as I don't think google play music has had this issue. If you want to weigh in there as well here it is https://community.spotify.com/t5/On...king-after-a-few-minutes/idc-p/3740076#M63097

issues and Spotify playback

I'm not sure if this is a Spotify issue, essential phone issue or specific to the latest update a few days ago.
I got my PH-1 about 2 weeks ago but today is the 1st time I'm playing Spotify so I'm just now noticing the issue.
Observation
When I start a Playlist it plays 2 sometimes 3 songs then stops. Skipping or tapping pause then play from the lockscreen does not help. I have to unlock the phone and open Spotify for playback to start again. Seems to always happen at the end of a song.
I 1st noticed it while playing through my Bluetooth speaker but tried wired headphones, and the loud speakers and it always spot at the end of song 2 or 3. (Different Playlists).
What I've done
1- uninstalled and reinstalled Spotify
2- turn off battery optimization for Spotify
None seems to make any difference. Has anyone noticed this, and figured out how to get it done play normally?
Sometimes it simply stops playing music, pressing play, pause, next ro back doesnt work. I have to close the app but it works fine after opening it again.
I had issues with Spotify when I used an ad blocking VPN. Went away when I disabled it.
Ascertion said:
I had issues with Spotify when I used an ad blocking VPN. Went away when I disabled it.
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U sir is a genius. I had ad clear running, turned it off and alls well again.
Thank you.

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