[URGENT]Samsung Galaxy S4 GT-I9505 Stuck in bootloop - Galaxy S 4 Q&A, Help & Troubleshooting

Hey XDA members
I need urgent help to help me restore access to my phone, as you can see in the title my device is stuck on the Galaxy S4 Screen, wont go further (apart from a few lucky times hardly ever and will restart anyway).
I have no idea how this happened, my phone is fully stock, not custom roms or root or anything. i was just using my phone normally and all of a sudden it turned off and it just happened from there on, its been happening all day and it has really p****d me off because i am unable to keep up with work now and my phone pays a vital part in my life.
It's not water damaged as far as i know and i cant even factory reset it because it freezes in the process of going into system recovery mode and restarts, same goes for download mode. i really dont know what to do the PC Doesn't recognize it anymore either and its not got warranty.
The only possible thing i can think that has gone wrong is i was charging my phone in the USA Whilst i was there during the summer. but that was about 6 weeks ago and it just happens so randomly so i doubt it could be that..
Has anyone has a similar problem and can give me any solutions or advice i would greatly appreciate it.
- Kind Regards.

ThePlacid said:
Hey XDA members
I need urgent help to help me restore access to my phone, as you can see in the title my device is stuck on the Galaxy S4 Screen, wont go further (apart from a few lucky times hardly ever and will restart anyway).
I have no idea how this happened, my phone is fully stock, not custom roms or root or anything. i was just using my phone normally and all of a sudden it turned off and it just happened from there on, its been happening all day and it has really p****d me off because i am unable to keep up with work now and my phone pays a vital part in my life.
It's not water damaged as far as i know and i cant even factory reset it because it freezes in the process of going into system recovery mode and restarts, same goes for download mode. i really dont know what to do the PC Doesn't recognize it anymore either and its not got warranty.
The only possible thing i can think that has gone wrong is i was charging my phone in the USA Whilst i was there during the summer. but that was about 6 weeks ago and it just happens so randomly so i doubt it could be that..
Has anyone has a similar problem and can give me any solutions or advice i would greatly appreciate it.
- Kind Regards.
Click to expand...
Click to collapse
Your power button is stuck/faulty. Try to wiggle it loose or replace it.

Lennyz1988 said:
Your power button is stuck/faulty. Try to wiggle it loose or replace it.
Click to expand...
Click to collapse
YEHH I tried that, i also tried taking the phone apart and powering it on without the powerbutton but still its the same it freezes on that screen, i tried a new battery same outcome. what can i do guys?someone must be able to help

Had the same with 4.4.2. Do a factory reset, should work. Although all of your data is gone that way.

I suspect you have a hardware problem. Take it to your nearest repair centre.

mathieu3004 said:
Had the same with 4.4.2. Do a factory reset, should work. Although all of your data is gone that way.
Click to expand...
Click to collapse
Thanks for your help, although i cant access System Recovery because: 1. it either freezes whilst it's loading, 2. the phone turns off before it even tries to load

thundastruck said:
I suspect you have a hardware problem. Take it to your nearest repair centre.
Click to expand...
Click to collapse
Thanks for your help,
I also suspected it was a hardware problem but im trying to figure out what exactly is wrong, i was guessing a short circuit but i cant be entirely sure, do you think it could be something else?

ThePlacid said:
Thanks for your help,
I also suspected it was a hardware problem but im trying to figure out what exactly is wrong, i was guessing a short circuit but i cant be entirely sure, do you think it could be something else?
Click to expand...
Click to collapse
The simple answer is no, I don't.
Considered the info provided I think you're out of options, unfortunately. Sorry mate, repair centre is my humblest opinion.

Related

Legend dead after rooting

I have tried rooting about 5times with excellent results, this time it did go well for a beginning. I flashed the rom and the phone said success and wanted me to reboot. Then a image with a phone laying on the stomache with light on a greeen symbol with (!) in a triangle came up. Now my phone is dead =( plugged in to the computer dosn´t even work. Not even the powercable. Whats should i do? is it broke? Help! plz!
colors said:
I have tried rooting about 5times with excellent results, this time it did go well for a beginning. I flashed the rom and the phone said success and wanted me to reboot. Then a image with a phone laying on the stomache with light on a greeen symbol with (!) in a triangle came up. Now my phone is dead =( plugged in to the computer dosn´t even work. Not even the powercable. Whats should i do? is it broke? Help! plz!
Click to expand...
Click to collapse
yup..i thought of rooting my phone, but now
Have you tried pressing the Volume Up + Power button to get the recovery menu? I would try that first.
like i said before.. the phone is completely dead. I have tried it all, nothing can power it up. It doesn´t even feel the powercable.. the orange LED isnt on. I think its very strange that no one else have had this problem.
is it a h/w issue?
or have you resolved the problem already?
When the picture of the phone laying down with the triangle was up you didn't pull the battery did you?
I have got the same problem after updating to another rom. But the rom was defect or it didn't show progress in 5 min time. So I (stupidly) deciced to pull the battery from the phone.. and now I can't turn it on/charge..
please tell me if this is a fixable problem?
Brooks316
Yes, unfortunately i did :S i tried all buttons and it didnt help so i pulled the battery, what went wrong and what would the proper solution be? it said sucess when i flashed it and then the screen jumped up and it was already to late :S
I havent fixed the problem but it´s taking care of. I have it on service so in 1-2weeks i will get an answer.
Hi guys! Thought you might want an update with my problem.. i picked it up from the serviceplace today and thanks god it was an warranty thing. They said the mainboard was broken and replaced. Thats like the motherboard on a computer, correct? Can a f*cked up rooting/flashing be the reason?
Hey dude, i am guessing they replaced the mainboard because the chip that stores the rom has been courupted, they wouldnt have been able to diagnose it or replace the chip so must have been easier to replace the whole board haha. Your lucky they couldnt tell you had gained root on it!

[Q] Stuck on Samsung Screen (BOOT)

My friends Samsung Focus seems to have gotten stuck turning on just showing SAMSUNG... phone did not have a SD card in it all. We had tried a sd card but never worked so removed it. About a week later the phone just rebooted and got stuck on boot.. Did the hard reset a few times and nothing? Also I accidentally got the phone in download mode. Since i have a Captivate, ive seen the download mode before and used it for kernels and such.. Is there any use of it on the Focus somehow? It says download mode and then do not turn off. it takes about 10 minutes..
Anyone have any suggestions or know anything? Phone is unlocked for tmobile, so cannot go to ATT to get replaced..
Thanks
same issue - samsung black screen no sd card at all
My Focus did the same thing today - it was almost as if an auto update was sent out, and the device reset itself. When I tried to enter my passcode, i got errors, and then upon resetting I became stuck on the black samsung screen. I've tried hard and soft resets with and without the SIM card. Nothing.
Any advice, beyond heading into ATT tomorrow?
hard reset is the 3 button combo, right? if so whats the soft reset?
yes. hard reset is the +, power, camera combo. soft reset is just powering down and then starting back up.
That is the issue I am having with my phones and I believe it is heat related. Check battery meter when you do the battery pull and reboot. Also the battery is warm to the touch also the screen if it stays in the samsung boot mode.
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I hope theres a fix soon. My friend uses the phone for tmobile so cant really do anything. I wonder whats really happening with these phones.
Deadem said:
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
Click to expand...
Click to collapse
That is absolutely weird. This phone really has a big defect then if this happens out of the blue. Not good for Samsung... unless its the software that is screwy
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
peterfnet said:
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
Click to expand...
Click to collapse
Update on my situation: I was able to had reset it, but it still kept me at the Samsung logo. AT&T replaced it. That solved the problem
Same issue here with my Rogers Focus, it has happened on two devices now. Would love to know what the problem is, so when I get my third one I can avoid it.
Happened to my Focus as well. Since I'm using an unlocked device and I'm not in the US, it looks like I'm pretty much screwed unless someone comes up with a fix like a ROM or something that can solve the issue.
From what I can tell its not battery related at all. I tried the battery from a Galaxy S I had and still didn't fix the problem.
The thing is that Samsung of America firmwares are very hard to find. I have find all the Roms on this page http://www.samfirmware.com/ even instrucction on how to flash the phone. The thing is that they only have the Omnia firmwares, we need a i917 Rom. One more thing you can put your phone in Download mode pressing Volume Up and Camera botton simultaneus from there you can flash the Phone. Come on we need a real hacker who can bring us a firmware for this phone.
Going into download mode is pointless until we get a Firmware. Looks like no Dev/Hacker is interested in Samsung Focus right now.

Hard bricked nexus 4 help please?

So last night I hard bricked my nexus 4. its rooted, with cyanogenmod 10.1 ROM, and ive never had any issues with this phone. I have no idea what happened, but I sent a text message to someone, and it powered itself down. it was fully charged when this happened, so I know its not the battery. ive done some research, and its a true hard brick. no bootloader, no recovery, I just get a red/orange flashing light if I hold down the power button. google said im still under warranty, and they will still replace it even with it being rooted. My question is, is it possible to fix without having to get a replacement, or JTAG? If anyone has had any success, please help.
And like I said, I was only sending a text. I have no idea why it bricked, it restarts itself once in a while randomly, but this time it didn't turn back on.
Try plugging it into the wall for about 5 minutes then try turning it on again. If it doesn't work, RMA it. Why would you risk your warranty and JTAG it?
exb0 said:
Try plugging it into the wall for about 5 minutes then try turning it on again. If it doesn't work, RMA it. Why would you risk your warranty and JTAG it?
Click to expand...
Click to collapse
No, I DONT want to JTAG it. im looking for alternatives. if its possible to fix a hard brick without JTAG or using my warranty. If at all possible, I want to fix it, because I have a lot of pictures and everything on there that I would like to get out of it. I don't want to lose them. JTAG is my last resort if I cant get it replaced, but they said they would. I want my stuff off it though.
sinndissension said:
No, I DONT want to JTAG it. im looking for alternatives. if its possible to fix a hard brick without JTAG or using my warranty. If at all possible, I want to fix it, because I have a lot of pictures and everything on there that I would like to get out of it. I don't want to lose them. JTAG is my last resort if I cant get it replaced, but they said they would. I want my stuff off it though.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2347060
This is your last hope. If it doesn't work, RMA it and request for your data to be saved. Not sure if they can do it, but just ask.
exb0 said:
http://forum.xda-developers.com/showthread.php?t=2347060
This is your last hope. If it doesn't work, RMA it and request for your data to be saved. Not sure if they can do it, but just ask.
Click to expand...
Click to collapse
thank you I really appreciate it. im gonna try it out and see if it works.
This might be a noob question, but ive never heard of download mode. is it the same as recovery mode on the nexus 4?
sinndissension said:
thank you I really appreciate it. im gonna try it out and see if it works.
This might be a noob question, but ive never heard of download mode. is it the same as recovery mode on the nexus 4?
Click to expand...
Click to collapse
Nope. It's different.
sinndissension said:
thank you I really appreciate it. im gonna try it out and see if it works.
This might be a noob question, but ive never heard of download mode. is it the same as recovery mode on the nexus 4?
Click to expand...
Click to collapse
You can compare it too fastboot mode.
gee2012 said:
You can compare it too fastboot mode.
Click to expand...
Click to collapse
ok so if the nexus 4 wont go into download mode, or fastboot, or anything else, I have no choice but to RMA it right? cuz the ONLY response im getting from it is a red/orange flashing light when I hold down the power button. other than that, nothing happens.
sinndissension said:
ok so if the nexus 4 wont go into download mode, or fastboot, or anything else, I have no choice but to RMA it right? cuz the ONLY response im getting from it is a red/orange flashing light when I hold down the power button. other than that, nothing happens.
Click to expand...
Click to collapse
Did you press volume down first and then the power button both for a few seconds to get into fastboot mode?
Nope. The ONLY time it has any sign of life is if the charger is connected to it and I hold down the power button. If it's NOT connected to the charger, pressing the power button does absolutely nothing. I can't go into recovery mode, download mode, or the bootloader. I've tried charging it overnight, (and part of the next day) left it off the charger for over a week, it shows up as "Qualcomm-something" when I plug it into a computer, but I can't do ANYTHING with it connected to a computer either, and after I got my replacement, I tried taking out the battery and putting it back in. There was still no change......I've literally done EVERYTHING short of JTAG. Trust me, I searched all over google, and XDA, and tried everything. As far as I know, hard bricking is rare, but it happens. And it just happened, to happen to me. So unless there's a solution someone knows of that I didn't just list, my last option is JTAG.
sinndissension said:
yep. ive done EVERY combination of holding down the buttons, no response. when I plug it in to a laptop, the laptop beeps, like the USB connection sound, but the nexus doesn't show up on the computer. I know the computer recognized what kind of phone it was, cuz the first time I plugged it in, I got a pop up message saying "installing qualcom drivers", or along the lines of that. other than that, NOTHING has worked. If theres ANY fix for this, id like to give it a try, cuz ALL my stuff is on there.
Click to expand...
Click to collapse
Try charging it for a while and try again in a few hours or better yet tomorrow. Sometimes that helps bro. If that doesn`t help you`ll have to take it in for repair an maybe they can salvage your data if they are wiiling to do that. Good luck.
I think it's just your battery(RLOD) instead of a brick.
See this:
http://forum.xda-developers.com/showthread.php?t=2250454
I wouldn't be worried about your files stored on your phone because I think Google has more work to do than search in peoples pictures. What I would worry about is your warranty since you have a custom rom, unlocked bootloader and root...
Sent from my Nexus 4 using xda app-developers app
Well, found out it WAS a hard brick. Google replaced it with my warranty. For some reason they returned my money before I even got the chance to send the broken nexus 4 back. Didn't even mail it. So I'm assuming I don't have to send it back. So I'm gonna JTAG the hard bricked nexus, and hopefully it'll work again.
Thanks everyone for your help.
sinndissension said:
ok so if the nexus 4 wont go into download mode, or fastboot, or anything else, I have no choice but to RMA it right? cuz the ONLY response im getting from it is a red/orange flashing light when I hold down the power button. other than that, nothing happens.
Click to expand...
Click to collapse
You may not be doing it right. When I get the flashing light on mine it means I forgot to let go of the power button fast enough. When it vibrates, let go of power button immediately but keep pressing the volume. Does your phone vibrate a few seconds prior to the flashing light?
Sent from my GT-P7510 using xda app-developers app
Nope. The ONLY time it has any sign of life is if the charger is connected to it and I hold down the power button. If it's NOT connected to the charger, pressing the power button does absolutely nothing. I can't go into recovery mode, download mode, on the bootloader. I've tried charging it overnight, (and part of the next day) left it off the charger for over a week, it shows up as "Qualcomm-something" when I plug it into a computer, but I can't do ANYTHING with it connected to a computer either, and after I got my replacement, I tried taking out the battery and putting it back in. There was still no change......I've literally done EVERYTHING short of JTAG. Trust me, I searched all over google, and XDA, and tried everything. As far as I know, hard bricking is rare, but it happens. And it just happened, to happen to me. So unless there's a solution someone know of that I didn't just list, my last option is JTAG.
sinndissension said:
Nope. The ONLY time it has any sign of life is if the charger is connected to it and I hold down the power button. If it's NOT connected to the charger, pressing the power button does absolutely nothing. I can't go into recovery mode, download mode, on the bootloader. I've tried charging it overnight, (and part of the next day) left it off the charger for over a week, it shows up as "Qualcomm-something" when I plug it into a computer, but I can't do ANYTHING with it connected to a computer either, and after I got my replacement, I tried taking out the battery and putting it back in. There was still no change......I've literally done EVERYTHING short of JTAG. Trust me, I searched all over google, and XDA, and tried everything. As far as I know, hard bricking is rare, but it happens. And it just happened, to happen to me. So unless there's a solution someone know of that I didn't just list, my last option is JTAG.
Click to expand...
Click to collapse
so i have the same problem. was about to tweet with full battery so my question is what did you end up doing? Did you fix it or abandon it?
Weird. I've had the "red light of death" 2 hours ago because i didn't put the phone on the charger and it had like 4%. Pressing Volume down + power got it to enter fastboot and i was able to start the phone normally so it's charging booted
Mashed_Potatoes said:
Weird. I've had the "red light of death" 2 hours ago because i didn't put the phone on the charger and it had like 4%. Pressing Volume down + power got it to enter fastboot and i was able to start the phone normally so it's charging booted
Click to expand...
Click to collapse
ok...that has nothing to do with a hard brick. That just means your phone was dying.
dominiqueovalle said:
so i have the same problem. was about to tweet with full battery so my question is what did you end up doing? Did you fix it or abandon it?
Click to expand...
Click to collapse
Ok, I got mine replaced because it was still under warranty, and normally, the manufacturer cant tell its rooted or unlocked if its a true hard brick, (rooting and unlocking voids your warranty.) So i got mine replaced.
If your NOT under warranty still, your ONLY option if you want to fix it is JTAG. Google it, it costs about 50 bucks on average, but its cheaper than a Nexus 4. Research JTAG before you try it though. Or you have to buy a new one. I still have my only one, and i basically use it for parts for my newer N4.
Is it a true HARD brick, or just a soft brick?
sinndissension said:
Ok, I got mine replaced because it was still under warranty, and normally, the manufacturer cant tell its rooted or unlocked if its a true hard brick, (rooting and unlocking voids your warranty.) So i got mine replaced.
If your NOT under warranty still, your ONLY option if you want to fix it is JTAG. Google it, it costs about 50 bucks on average, but its cheaper than a Nexus 4. Research JTAG before you try it though. Or you have to buy a new one. I still have my only one, and i basically use it for parts for my newer N4.
Is it a true HARD brick, or just a soft brick?
Click to expand...
Click to collapse
its a hard brick. ive tried it all bought a new battery installed it etc. ive looked up jtag and i have the money but idk if i should do it. do you recomend it? i have no experience doing anything like it and im planning on getting the iphone 6 in the fall but i cant stand not having a phone till then especially since high school starts soon.
But the reason im sure its a hard brick is cuz when it shut down the battery was like 50 and charging and it froze for 25 seconds or so then shut down and refuses to boot or show any signs of life now except a blinking or solid red light but its not the red light of death because i replaced the battery therefore i came to the conclusion that it is hard bricked.
i know ive said alot of unecessary information but my question is do you think i should buy the jtag thing? do you reckon its easy to do? or maybe i could pay an experienced professional to do it?
thanks for the reply btw

[Q] Don't own a G2, found someone selling a bricked one for $100. Worth the risk to b

So there is a guy in my town selling a bricked G2, his ad says "was trying to root my LG G2, Now it wont turn on or anything, even when I try and charge it or plug it in. No idea what do to but dont have time to figure it out and needed a phone for work so have already replaced it."
I don't have one of these phones or know anything about the specifics of rooting them or installing ROMs on them, but I have installed them on my own phone (Optimus G) as well as bricked my own phone a number of times and fixed it.
My main question is, if this guy isn't lying and he didn't just drop it in a toilet and dry it out or something like that, is it possible for rooting or installing a ROM or whatever to completely brick it beyond repair? Or if I hop on IRC and get the necessary tools should it be fixable even if its a slight pain in the ass?
I found with my phone no matter how bad I had messed up there was always LGNPST with the stock software to fix it, so I figured it would be similar for this phone but I wanted some more opinions on it, thanks for the help and sorry for my lack of knowledge.
There are a couple of ways of hard bricking g2s so I'd be really careful with this one. If it won't even light up he might be in qhsusb bulkmode or something. Ask him to let you play around with it, if it goes in download mode and pc recognises it you should get it. If he didn't drop it in the toilet of course.
If the phone wont do a Factory Reset, Vol - and power then at the LG logo let go of power then hold again. I would stay away.
My LG G2 was totally dead that I couldnt get it to boot, download mode, factory reset, or even show the battery charging screen when it was off.
Good thing I was under warranty.
daytonasportster said:
If the phone wont do a Factory Reset, Vol - and power then at the LG logo let go of power then hold again. I would stay away.
My LG G2 was totally dead that I couldnt get it to boot, download mode, factory reset, or even show the battery charging screen when it was off.
Good thing I was under warranty.
Click to expand...
Click to collapse
how did you go with replacing it? like what did you tell them?
idonttakedrugs said:
how did you go with replacing it? like what did you tell them?
Click to expand...
Click to collapse
The "truth" I took an OTA and it died. I IM'd with tech support and after me telling her its DEAD she wanted me to go to settings, general.... I said its DEAD. So we tried the 2button method and when that didnt work she promptly arraigned to FedEx me a new one.
daytonasportster said:
The "truth" I took an OTA and it died. I IM'd with tech support and after me telling her its DEAD she wanted me to go to settings, general.... I said its DEAD. So we tried the 2button method and when that didnt work she promptly arraigned to FedEx me a new one.
Click to expand...
Click to collapse
how did it die may i ask? did your phone crash during the update?
idonttakedrugs said:
how did it die may i ask? did your phone crash during the update?
Click to expand...
Click to collapse
It started to process the update, rebooting and stuck. All I could get it to do was show the LG logo if I power cycled it or plugged it in the usb or charger. 2finger factory reset would show the screen but never start.
daytonasportster said:
It started to process the update, rebooting and stuck. All I could get it to do was show the LG logo if I power cycled it or plugged it in the usb or charger. 2finger factory reset would show the screen but never start.
Click to expand...
Click to collapse
alright mate im gonna say that

Is this a Motherboard problem?

Good day.
I'm having this random bootloops and sometimes it takes hours to boot back to OS. And recently I've been having this screen problems while booting up...
http://imgur.com/a/3LSew
Any idea? Thanks :good:
Could be a motherboard issue. Have you disaasembled the phone to check for loose connections or possible moisture problems? When did the problems start? Which ROM is on the phone?
Hi. It's on Lollipop (stock), problem started before I even upgraded. It was bootloop problem at first, which the phone won't boot up for hours. Once the phone boots up, it's all about making sure phone won't reboot or else there's a big chance it will not boot to OS again.
pipskie said:
Hi. It's on Lollipop (stock), problem started before I even upgraded. It was bootloop problem at first, which the phone won't boot up for hours. Once the phone boots up, it's all about making sure phone won't reboot or else there's a big chance it will not boot to OS again.
Click to expand...
Click to collapse
Has your phone ever taken a bath? Because such problems occur when it has had one.
DeepankarS said:
Has your phone ever taken a bath? Because such problems occur when it has had one.
Click to expand...
Click to collapse
I thought about that but nope, no bathing took place
Was the phone ever dropped or bumped? I suggest opening the phone to get access to the motherboard connections and checking for signs of physical damage or loose connections.
audit13 said:
Was the phone ever dropped or bumped? I suggest opening the phone to get access to the motherboard connections and checking for signs of physical damage or loose connections.
Click to expand...
Click to collapse
I opened the phone and checked for loose connections but still having the same problem.
Well, it could be a screen problem or a motherboard problem. The only way to really find the problem would be to swap the motherboard for a working board. This is what I have done in the past.
Yeah that's what I have in mind. Thank you.
Oh by the way I forgot to mention, by the time those in the pictures starts to happen, phone starts to heat up fast. I think it's the Power Management IC
And if I boot up TWRP, everything seems to be working just fine.
Could it be a battery/power problem that is causing the phone to heat up?
Could be the Power Management IC thing...

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