What to do if your yota phone is reseted and it doesn't start
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I tried installing spb pocket plus and, just after it installed, my Wizard didn't seem to be responding so I tried soft resetting it. On booting up it showed the O2 splash screen and then the Windows Mobile screen but nothing else. The screen goes dark as the backlight is turned off but you can still see the Windows Mobile screen showing. Each time I soft reset the same thing happens.
I've tried soft resetting about 4-5 times now and the same thing happens again. I've even taken the battery out and put it back in and the same thing happens. I was going to try reinstalling the O2 XDA firmware but as I can't get the Wizard to connect to ActiveSync I can't do that.
Has anyone got any ideas? At the moment I'm without my phone & all the PDA functions on the phone and I really want it back.
Thanks for any advice.
Matthew
Think you may need to do a hard reset to put it back to it's factory state. Should work then.
Thanks, I'd been trying to do a hard reset but it didn't seem to work - then it occurred to me that I was actually pressing the wrong button to confirm the reset!
Hard reset works and gets it up and running again although, from checking, it seems that there's some problem between sdp pocket plus (3.0.0.3888) as I've now installed that about 3-4 times and each time, after doing a soft reset, the Wizard crashes and won't respond.
Hi!
I've had my TyTN for about six months now and i haven't encountered anything like this. Yesterday my phone did a hard reset by itself. The phone had got slow and eventually, it didn't do anything so i pressed the reset button with the stylus. The phone rebooted but it took a bit longer than it usually does, and after the HTC-screen I got a that blue start screen which says "Tap the screen with the stylus to start using your phone" or something like that.
After setting it up all the messages, contacts and calendar notes (and of course everything else on the phone) had disappeared. After a few minutes the phone got stuck again; it didn't do anything even I tried to close the programs I had running (messaging and calendar). So I left it alone for a while to "think" but after app. 5 minutes it was still in the same situation so i pressed the reset button again with the stylus, the boot screen came on and nothing happened after that. I tried to reset it again - nothing. I took the battery out and replaced it - nothing. Nothing seemed to help. I did the hard reset and the phone worked normally again.
Has anyone any ideas what happened? I'm perfectly sure that I didin't press the soft keys while resetting the phone so I haven't done the hard reset myself. I'm going for a holiday to Germany and it wouldn't be very nice if something like this happened during the trip. I have guarantee left on the phone so I'll take it to the service shop.
HI, I had to reset my Tytn today as the HW keyboard caps was stuck.
After reset, the phone does not start completely. It comes up to the colorful Microsoft Mobile screen (official WM6 ROM) but doesn't go any further.
It's currently stuck there since about 90 minutes.
Is there any way to get it it back without hard reset?
My GF's phone has a strange fault. After windows crashed she plugged it into the charger and the hard reset screen came up saying this will erase all your personal data etc.
No matter what I do I cannot get rid of this screen. Pressing enter does not complete the hard reset and attempting a hard reset has no effect. Soft reset has no effect either.
The phone has the official HTC wm6.1 update on it but i cannot get it to display exactly what rom's it has unfortunatley.
Has anyone had this problem or know how to fix it?
Please excuse my ignorance...Just got the phone about a month ago. If I perform a hard reset will I be able to restore all my calendar appointments if I sync it with my PC (outlook)? I think a hard reset is in order because occassionally my phone turns off by itself and I need to turn it on to reboot. Happens a couple times a day. I haven't installed any programs on my own. Phone is identified as htc 4350 ROM 4.17.405.2. Thanks.
I should mention that when this happens the phone is in it's case. I don't think any buttons are getting pushed..Doesn't seem likely that the power button is pushed and held in..