Charging problems - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I just got my Note 3 working thanks to this group. When I first got it, it was without a battery and was locked by PIN. I was able to wipe it to factory conditions, but now it will not charge. It charged right away when I first got a replacement (OEM) battery, but then, I did the system factory reset, and now it will not charge. I am using a USB 3.0 cable and connecting this to my Apple charger I got with my iPhone 6 as I don't have a specific charger that might have come with the Note 3...just a generic USB 3.0 cable and the iPhone 6 charger that the USB cable plugs into. Any thoughts for me to try?

Try plugging the cable into a computer. It might not charge fast but it will let u know if it will charge or not. Iphone charger might not be compatible so battery will not charge.
If I helped Hit the Thanks Button Like This?

S2_brickmaker said:
Try plugging the cable into a computer. It might not charge fast but it will let u know if it will charge or not. Iphone charger might not be compatible so battery will not charge.
If I helped Hit the Thanks Button Like This
Click to expand...
Click to collapse
I have tried using the computer and that is part of my confusion...the phone will indicate it is charging...but it doesn't. I get the same indication whether I am using the computer with USB 3.0 cable, or using various wall charger pods with the same cable. It will show the charging symbol (lightning bolt) or, if turned off, but plugged in, it will show the upflowing green drops rising toward the battery. So, it seems to indicate it is charging, but the charge percentage never increases...only drops.

AUsome360 said:
I have tried using the computer and that is part of my confusion...the phone will indicate it is charging...but it doesn't. I get the same indication whether I am using the computer with USB 3.0 cable, or using various wall charger pods with the same cable. It will show the charging symbol (lightning bolt) or, if turned off, but plugged in, it will show the upflowing green drops rising toward the battery. So, it seems to indicate it is charging, but the charge percentage never increases...only drops.
Click to expand...
Click to collapse
It's not unheard of for a brand new battery to be defective. If you know someone else with a Note 3...try swapping batteries with then and see if the problem moves with the battery.
There is nothing in a factory refresh that would effect the charging circuit.
Sent from my Note 3 via Tapatalk

Related

Now my phone won't charge

Totally stock (but i don't think it matters).
Plug the phone in, orange LED comes on.
Hold it or place in on the counter five seconds later, LED is off.
Had the phone since 6/4.
Anyone else having issues?
Are you using the AC charger ? I have two Evos and one of the chargers does what you are describing. The orange LED comes on and then goes off after a while and the phone stops charging. Does it on both phones, the other charger works fine with both usb cables.
Are you using the USB charger with a computer or laptop or plugging straight into the wall with an AC charger?
This does make a difference because if you are charging with a USB + laptop combination you could be suffering from the computer going to sleep and disabling the USB ports power to conserve laptop battery life. If you are having the issue when plugging into the wall, try plugging into a computer and selecting the "Charge Only" option when your USB debug comes up. Once it does this, allow it to charge for a period of time and then turn the phone off, switch to AC power plug and see what happens.
Perhaps you had some kind of over voltage spike on the charger through the AC plug. I could see it possibly tripping something in the phone to stop taking charge to protect the handset.
Also make sure if you do use a laptop, use a USB 2.0 or better port. More power and faster connection. Gotta love it.
Your charger may not be sourcing enough current anymore (for whatever reason). I have seen the exact same behavior with USB car chargers that were only sourcing 100-150mA.
Have you tried plugging the USB cable into a modern desktop PC? (Some laptops have reduced current ports, so a desktop is a safer bet)
Its definitely a current issue. I tried to charge my phone using my bluetooth headset's wall charger, but I got the behavior you are describing. The bluetooth headset's charger just doesnt put out enough current.
Are you using the charger that came with the phone? if so, you may want to exchange the charger...
im having the same problem when i connect it to my desktop, it sees it for about 2 secs n then disappears. My computer at work has no problem seeing the phone. i wonder if i need a driver or something for my usb ports, anyone have any ideas??
tarheelsmj12001 said:
im having the same problem when i connect it to my desktop, it sees it for about 2 secs n then disappears. My computer at work has no problem seeing the phone. i wonder if i need a driver or something for my usb ports, anyone have any ideas??
Click to expand...
Click to collapse
Probably not a driver issue, but that that rail from the power supply is either undervolted (say 4.6V instead of 5V), or can't provide enough current (amperage) or both. If I recall correctly, the Evo needs 5V @ 1A (+/- 3% tolerance).
Phone not charging
my phone has been charging fine since I got it... even been using the night desk clock app while sleeping at night for the alarm with it plugged in... everything was good...
With my phone about to die today, I plug it in to the wall charger, the led/batter indicator shows that it is charging... then POW.. it says I have a low battery and it needs to be plugged in... WTH??? it is plugged in!
The only thing I did today was flash the new boot.img for the cap fix over in Toast's thread...
Weird thing now is that I took my hero battery and put it in my EVO, plugged it into wall charger, and it stays charging... So, I put my EVO battery in my hero, plugged it in, and whola... it's now charging...
Please help as I am baffled.
MILH0U5E said:
The only thing I did today was flash the new boot.img for the cap fix over in Toast's thread...
Click to expand...
Click to collapse
that's your problem right there. that custom kernel is known to have charging issues.
I'm having the same issue with my car charger consistently. Plus my AC charger less consistently. For example, I'll go to bed and plug it in, the next morning I wake up and see the phone is at 80% charge and isn't charging. At some point over night, it gave up. This is with the stock charger too.

Hd2 not getting charged!!!! Pls help me

Hi Folks,
My HTC HD2 Android not getting charged either by a wall charger or usb via my pc... i dont what happened suddenly it got turned off due to low battery and when i pluged it for chrging its not showing orange LED notification of charging. when its off and plugged in Orange LED blinked once and Phone got switched on. And when its connected to PC for abt 3 mins it will show charging and after that it shows discharging and battery drains when it shows it discharging . pls help me out coz i dont want to loose my Leo .
Thanx in advance,,,,
Check the pins at the phone which connects to the battery. Sometimes they are deformed and this cause the charging/not charging problem.
But... in this case I don't think this is the problem, because this problem should not affect direct charging from usb cable.
Anyway check them just for sure!
Thanks VDodi
VDodi said:
Check the pins at the phone which connects to the battery. Sometimes they are deformed and this cause the charging/not charging problem.
But... in this case I don't think this is the problem, because this problem should not affect direct charging from usb cable.
Anyway check them just for sure!
Click to expand...
Click to collapse
I tried diff cables but its the same...
Magldr doesn't support charging when phone is off.
Nigeldg said:
Magldr doesn't support charging when phone is off.
Click to expand...
Click to collapse
so if your phone dies how do you get it to charge?
Wdustin1 said:
so if your phone dies how do you get it to charge?
Click to expand...
Click to collapse
Best way is not to let it run out
However, normally it will have enough charge left once it dies to boot up far enough to start charging. If this is not the case, then you have to cut open a USB cable and use the red and black wires to charge the battery. I have not had to do this and am unsure as to how to do it but there are tutorials. It seems simple enough.
Sarathdna said:
Hi My HTC HD2 Android not getting charged either by a wall charger or usb via my pc... i dont what happened suddenly it got turned off due to low battery and when i pluged it for chrging its not showing orange LED notification of charging.
Click to expand...
Click to collapse
Consider, as was previously suggested, a cable connection issue.
While you do not currently have the luxury of looking at your status icons, I have found that, on occasion, when I plugged in the phone to charge, the status icon indicated a USB connection, rather than a charging icon. Unplugging the cable and re-inserting the cable fixed it.
Note that new high quality cables can exhibit the same issue.
You have nothing to lose... Give it a shot.
Good luck.
----
Sent from my ICS HD2 with XDA Premium
Nigeldg said:
I have not had to do this and am unsure as to how to do it but there are tutorials. It seems simple enough.
Click to expand...
Click to collapse
Take out battery, plug chopped up USB cable into wall charger, use fingers to hold red to + black to -, count to twenty, battery in phone, phone into bootloader, real charger cable into phone and wall charger, leave 10 mins, reboot into android. (Can charge all the way in bootloader, but it seems slower than when android is running.)
samsamuel said:
Take out battery, plug chopped up USB cable into wall charger, use fingers to hold red to + black to -, count to twenty, battery in phone, phone into bootloader, real charger cable into phone and wall charger, leave 10 mins, reboot into android. (Can charge all the way in bootloader, but it seems slower than when android is running.)
Click to expand...
Click to collapse
By 'tutorials on how to do this' I basically meant your posts
As previously said if you're using magldr you need to be booted into Android before the phone will charge. You can try to warm the battery up in your hands to squeeze the last bit of power out of it to boot up. Or there are standalone hd2 battery charges you can buy from eBay that charge your battery outside of the phone, they're pretty cheap.
Sent from my HTC HD2 using XDA App
As Samuel said you can charge phone in bootloader. Just try!
Had to buy external charger
item # M00366 this charger was cheap has led's that change from red to blue as the battery charges and has a usb port so you can charge a battery in phone at the same time.
I'd been alternating tween an extended battery and the original when my HD2 started discharging while plugged in. same batteries and nearly a year of typhoon's excellent ROM progression then wham dead batteries....

[Q] Overnight: Charging to 100%, then discharging while still connected?

Hi there,
got a strange problem.
I plug in my N4 in the evening, it is loading up to 100% and there it begins to DISCHARGE (or in other words, stops to hold the battery at 100%) although still connected to the charger. In the morning I unplug the phone and have just around 70% left ... see attached screenshot.
Using stock charger and cable that came with the phone.
I hope this is not intended by Google? Running Android 4.2.1 Stock.
is this the only time it happened?
It is probably because of the charger. They definitely didn't include the best charger out there try another charger, you'll see improvements.
Sent from my Nexus 4 in a Faraday cage
KyraOfFire said:
It is probably because of the charger. They definitely didn't include the best charger out there try another charger, you'll see improvements.
Click to expand...
Click to collapse
Thanks! Used my equipment (powered USB hub with another micro USB cable) from old phone until yesterday, and read about charging problems when NOT using the charger and cable that came with the N4. To see if that is maybe the problem I therefore unpacked the "stock" cable and charger - but it didn't solve the problem.
The most strange thing is, that it charges perfectly up to 100%! I would expect then that it stops charging to avoid overloading, but that holds the charge level at 100% until unplugged. I think this logic is not within the charger, but controlled by the phone itself (Software / Hardware Unit)?
IINexusII said:
is this the only time it happened?
Click to expand...
Click to collapse
Have the N4 about 1 week now and I realized this happening at least 4 times now. I'm usually plugging it in every evening and unplug it in the morning.
Its intended as a safety measure so it doesn't over charge when its 100 percent.... It's always been that way
Sent from my Nexus 4 using xda premium
Locksmith81 said:
Its intended as a safety measure so it doesn't over charge when its 100 percent.... It's always been that way
Click to expand...
Click to collapse
Hmmm ... never experienced this 15 years mobile phones (at least 4 of them using Android and tons of different ROMs ...). What would be the purpose to plug in your phone in at 22pm, stop charging at 1am and begin the fresh day at 7am with again 30% loss of capacity? I would need to carry my charger stuff all day with me ...
As I said, I fully understand that it stops charging at 100% to avoid overloading - and also see the sense in this here -, but usually it should HOLD it at 99-100% until you unplug and not lose capacity while still connected to the charger.
Cheers
did you plug it into a USB hub that was plugged into a computer? that might be your problem. My N4 has issues charging from USB ports... it never holds charge properly.
This happened to me previously, ended up swapping my charger back to my Samsung OEM one and havent had the problem again.
Another time that this could happen is if you're charging via your USB port on your computer and you shutdown your computer which it will still show the charging icon but the status says not charging which could be changed by replugging the phone and/or having BIOS settings that enable usb power draw etc...
Just found this one ... maybe I'm not explaining my case very well, but it seems I am not alone ...
https://code.google.com/p/android/issues/detail?id=39919
beegbear said:
did you plug it into a USB hub that was plugged into a computer? that might be your problem. My N4 has issues charging from USB ports... it never holds charge properly.
Click to expand...
Click to collapse
UZ7 said:
This happened to me previously, ended up swapping my charger back to my Samsung OEM one and havent had the problem again.
Another time that this could happen is if you're charging via your USB port on your computer and you shutdown your computer which it will still show the charging icon but the status says not charging which could be changed by replugging the phone and/or having BIOS settings that enable usb power draw etc...
Click to expand...
Click to collapse
Yesterday I used the wall plug. All the years before I used a SEPARATELY POWERED usb hub. Even if the PC is shut, the hub provides power to the ports. Anyway, it doesn't matter - Charging is working perfectly on wall plug, usb hub, stock cable, non-stock cable ... before reaching 100% and phone disscharges. Picture in 1st post illustrates the disscharge while still "charging" (last bar at the bottom)
it's def. not normal. mine doesn't discharge, it can stay plugged in all night and it'll say 'CHARGED'
beegbear said:
it's def. not normal. mine doesn't discharge, it can stay plugged in all night and it'll say 'CHARGED'
Click to expand...
Click to collapse
Exactly what I would expect! Now that I found the others on code.google.com having the same issue I think there was a batch of devices having it and that I might need to RMA ...
Well the reason why I was mentioning the charger (unless you've tested another one) is because I was using the original LG oem charger and for a while it would give inaccurate readings on multiple occasions. Example being I woke up (used wall charger) and it said 70-80% and the charge icon was still there but on the status it said 'not charging'. Another time was when it said 96%, unplugged and replugged and it charged to 100%. Then I use the phone for a couple of seconds and it drops down percentage again 96%~ and when/if charged it will say 100% again (giving a false reading).
I was thinking it was the cord because I used my bro's LG charger and it charged the phone 96, 97, 98, 99, 100 and not 96 -> 100% therefore the cord may have been the problem. Went back to my Samsung OEM charger and it has been fine since then and never had any discharging.
Are you using stock kernel?
UZ7 said:
Well the reason why I was mentioning the charger (unless you've tested another one) is because I was using the original LG oem charger and for a while it would give inaccurate readings on multiple occasions. Example being I woke up (used wall charger) and it said 70-80% and the charge icon was still there but on the status it said 'not charging'. Another time was when it said 96%, unplugged and replugged and it charged to 100%. Then I use the phone for a couple of seconds and it drops down percentage again 96%~ and when/if charged it will say 100% again (giving a false reading).
I was thinking it was the cord because I used my bro's LG charger and it charged the phone 96, 97, 98, 99, 100 and not 96 -> 100% therefore the cord may have been the problem. Went back to my Samsung OEM charger and it has been fine since then and never had any discharging.
Are you using stock kernel?
Click to expand...
Click to collapse
I'm on 4.2.1 stock yes.
Thing is, that I'm not plugging it out! While being connected it suddenly starts to disscharge - Why the heck would you disscharge when you have a power source connected?! The "event" invoking the disscharge to me is the reach of 100%. Maybe this is a misbehavior of the overloading protection, to stop charging (as intended), but not restarting to charge at lets say 99% or 98% to get back to 100%. This would mean that when I'm using navigation in my car I would need to reconnectfrom time to time to trigger the charging again.
Traxter said:
I'm on 4.2.1 stock yes.
Thing is, that I'm not plugging it out! While being connected it suddenly starts to disscharge - Why the heck would you disscharge when you have a power source connected?! This would mean that when I'm using navigation in my car I would need to reconnect once and then to trigger the charging again.
Click to expand...
Click to collapse
Yeah I know what you mean but its odd that I had this problem as well but disappeared when I swapped.
As for my USB/PC, that charges when the computer is on and off but when I turn it off, I would have to replug the phone to get it started again as it will have the same "charging icon" w/o it actually charging. My guess is that if the power source loses its power, even if its temporary it will stop charging. But when I using my Skyrocket a few months back I never had to replug the phone onto my computer to get it charging again but I do know that the computer will temporarily cut off power when you shutdown and bring it back to charge plugged devices. (didnt change any power states in BIOS).
So most likely it is something with the phone but it could also be a setting or some software error triggering a fail-safe or something.
UZ7 said:
Yeah I know what you mean but its odd that I had this problem as well but disappeared when I swapped.
As for my USB/PC, that charges when the computer is on and off but when I turn it off, I would have to replug the phone to get it started again as it will have the same "charging icon" w/o it actually charging. My guess is that if the power source loses its power, even if its temporary it will stop charging. But when I using my Skyrocket a few months back I never had to replug the phone onto my computer to get it charging again but I do know that the computer will temporarily cut off power when you shutdown and bring it back to charge plugged devices. (didnt change any power states in BIOS).
So most likely it is something with the phone but it could also be a setting or some software error triggering a fail-safe or something.
Click to expand...
Click to collapse
I see definitely some issues in the charging logic in both of our cases here. You shouldn't have to replug your phone if you send your PC to sleep, as long as it still outputs the USB power. Since I would not expect the decision to charge or not to charge in the wall plug or in the USB hubs, I can only hope it is not a hardware problem of the charging electonic, but a software problem which could be patched. Also wouldn't I wonder if this has to do with the wireless charging option of the phone ...
come to think of it i had the same problem. charging from the PC when off via USB it would do the same thing as OP. charging through the wall works fine.
Well just found out I am maybe reposting the issue as I didn't find this initially ... similar (or same?) problem described here: http://forum.xda-developers.com/showthread.php?t=2031246

Charging Problem

I am having trouble charging my tablet. When the tablet is on, I am unable to charge with either the POGO or USB cable. I have also tried other wall chargers for cell phones. I was not using any roms, but had tried out the ktmantra kernel. I have since wiped my tablet using a factory 4.2.2 image from google and am still having the charging problem.
The only way I am able to charge is by charging with the tablet off. It also takes ages to charge (12+hours). Any ideas on what could be causing this? When I plug the POGO cable in, it says it is charging, but the battery percentage continues to drop.
ab325 said:
I am having trouble charging my tablet. When the tablet is on, I am unable to charge with either the POGO or USB cable. I have also tried other wall chargers for cell phones. I was not using any roms, but had tried out the ktmantra kernel. I have since wiped my tablet using a factory 4.2.2 image from google and am still having the charging problem.
The only way I am able to charge is by charging with the tablet off. It also takes ages to charge (12+hours). Any ideas on what could be causing this? When I plug the POGO cable in, it says it is charging, but the battery percentage continues to drop.
Click to expand...
Click to collapse
I've readed some comment on another forum from an user that has the same proble, but for him it takes about 10h. Not sure what's wrong.
Are you not able to charge at all or just very slowly? I just noticed that my Nexus is charging very slowly with the Pogo cable I purchased. I may try going back to the usb cable to verify that the problem is with the cable and not with the tablet.
I was getting very slow charge rates with my usb charger. Around 12 hour charge times even when completely powered off. Anyway, my problem was with using a USB extension cable. Since I started plugging it directly into the wall I've been seeing charge times in the 5-6 hour range. My iPad never had an issue with it, but whatever! You might also try a different wall outlet.
Sent from my Nexus 10 using Tapatalk HD
I cant seem to solve this problem. I have tried using pogo and usb cables with two different chargers. I have also tried using different wall mounted phone chargers. I am not able to get any positive charge while the tablet is on. Using the battery monitor widget, I used to see a +1800 charge with the pogo, and a bit less with the usb cable. Now, the highest I get is -500.
I am only able to charge when the tablet is off, although very slowly. I had it charging all night, and it is now at 60%
When I plug the pogo cable in, the tablet will say it is charging, but it really isnt doing anything.
Any ideas?
ab325 said:
I cant seem to solve this problem. I have tried using pogo and usb cables with two different chargers. I have also tried using different wall mounted phone chargers. I am not able to get any positive charge while the tablet is on. Using the battery monitor widget, I used to see a +1800 charge with the pogo, and a bit less with the usb cable. Now, the highest I get is -500.
I am only able to charge when the tablet is off, although very slowly. I had it charging all night, and it is now at 60%
When I plug the pogo cable in, the tablet will say it is charging, but it really isnt doing anything.
Any ideas?
Click to expand...
Click to collapse
Recalibrate battery? It's probably not going to work though. RMA the tablet as a last resort.
Sent from my Galaxy Nexus using xda app-developers app
How can I recalibrate the battery?
Im in Europe until June, so Im assuming it wont be easy to RMA.
There is also a strange thing going on with the usb cable. My computer is unable to detect it as a storage device. When I plug the charger in, it will not show up as charging when the tablet is on. But, I am able to access the tablet via fastboot.
Where is that oficial pogo charger from samsgoogle? 4 month and counting... 2 Biggest companies în the world are unable to produce a simple cable... Hillarious
Sent from my Nexus 10 using xda app-developers app
The N10 charger is a 2 amp charger and most phone chargers are 1 amp chargers. The N10 will charge slowly with a 1 amp charger if it is powered off, however it needs 2 amps to run the N10 and charge at the same time. Also I have found that not all USB cables are created equal, you may want to try another usb cable. I do not know anything about the pogo chargers. Hope this helps.

HELP! Used "incompatible" USB cable all night, now only charges w/ computer USB port!

HELP! Used "incompatible" USB cable all night, now only charges w/ computer USB port!
Okay I know this sounds crazy, but I've tried 3 cables, 2 car charges, and 2 wall charges that all worked previously... And what I've found is that I can only get my LG G2 to charge when its plugged into a computer USB port. I've got car chargers that are both 1A and 2A, as well as wall chargers with varying amperage ratings too. And they all used to charge the phone and even still do charge my Samsung S3! Also the same USB cable that won't charge the phone when plugged into a car or wall charger, WILL charge it when its plugged into a computer!!??!
And to make things even more strange, Android reports the phone as "Charging", but the percentage never goes up. And using CurrentWidget or BatteryMonitorWidget, the phone shows as "Plugged In" but shows "DIScharging" and shows the mAh utilization as draining at 18mA...
The only thing I did differently is that last night, I used the USB cable that came with my ChromeCast device to charge the phone. I plugged it into the LG USB adapter that came with the phone. I didn't realize until this morning though that a message had popped up saying the phone was "incompatible" with the the charger/cable and that I should unplug it avoid possible damage..
Did that possibly break the charging capabilities?? That seems not possible...
:crying:
Gotta ask... Have you powered down and rebooted to see if that clears it up?
Sent from my VS980 4G using Tapatalk
kyler13 said:
Gotta ask... Have you powered down and rebooted to see if that clears it up?
Click to expand...
Click to collapse
Unfortunately yes I have...
It's a shame you didn't see the warning message as soon as you plugged it in. Can you take it back under warranty? Sounds like it did do the damage it warned you about. The last ditch effort I would suggest is do a factory reset and see if that fixes it. If not, take it back.
Oaklands said:
It's a shame you didn't see the warning message as soon as you plugged it in. Can you take it back under warranty? Sounds like it did do the damage it warned you about. The last ditch effort I would suggest is do a factory reset and see if that fixes it. If not, take it back.
Click to expand...
Click to collapse
Yea, I'm hoping not.. I may have to factory reset.. Boo... But I'm having trouble believing that a normal USB cable REALLY could do damage though.. I have another charger/cable combo that I keep plugged in on the wall in the kitchen and use it all the time for my S3. When I plug the G2 into that charger, it gives that same "incompatible charger" message. But what is so different about this phone that prevents it from being charged by any standard USB cable..??
tstretch said:
Yea, I'm hoping not.. I may have to factory reset.. Boo... But I'm having trouble believing that a normal USB cable REALLY could do damage though.. I have another charger/cable combo that I keep plugged in on the wall in the kitchen and use it all the time for my S3. When I plug the G2 into that charger, it gives that same "incompatible charger" message. But what is so different about this phone that prevents it from being charged by any standard USB cable..??
Click to expand...
Click to collapse
I have a handful of charges at home and they all output different levels of power... though most are much less than LG G2 default charger.
Okay REALLY strange... NOW, the chargers charge my phone, but only show charge them.. Using the LG charger & cable, only slow charging is possible..
Seems my other charges are working now too.... Anyone have any thoughts?

Categories

Resources