Random Reboots anyone? - Nexus 6P Q&A, Help & Troubleshooting

Twice during navigation on 2 different days. Once inside my pocket. Once playing music.

Powergreb said:
Twice during navigation on 2 different days. Once inside my pocket. Once playing music.
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Are you running stock software? Do you have the Amazon app installed?

Pecata said:
Are you running stock software? Do you have the Amazon app installed?
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100% stock. Bootloader never unlocked. No Amazon app. Not even using screen protector or a case.

Powergreb said:
100% stock. Bootloader never unlocked. No Amazon app. Not even using screen protector or a case.
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What version are you running? Have you updated to the latest build?

No reboots on mine...

Pecata said:
Are you running stock software? Do you have the Amazon app installed?
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In the past 2 days I have had 3 random reboots all by itself. I just hope this doesn't happen when I'm asleep because the alarm clock would not go off due to needed pattern password to fully reboot. My 6P is all stock with bootloader unlocked and not rooted yet and yes I have the Yahoo mail app installed, is this the reason for the reboots?
edit: I'm on M6.0 MDB08K

Are running the latest version of Android? Which build are you on? Amazon app was causing random reboots and shut downs on my Nexus 6, that is why I asked.
Sent from my Nexus 6P using Tapatalk

I have the same issue. Random reboots mostly whilst using Firefox, sometimes when FF is in the background.

Pecata said:
Are running the latest version of Android? Which build are you on? Amazon app was causing random reboots and shut downs on my Nexus 6, that is why I asked.
Sent from my Nexus 6P using Tapatalk
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My 6P is on M6.0 MDB08K. I was thinking of updating this weekend straight to MDB08M or do I need to update to MDB08L first?

You should be able to upgrade to M just fine...try that and see if that gets rid of the issues...I hope it does
Sent from my Nexus 6P using Tapatalk

My friend is having the same problem while using Bluetooth playing music in his car.

I get a reboot when using Firefox.

If you are on the latest update and still getting random boots it won't stop... I've had 4 6ps and one of them continued to random reboot 100% stock phone

Mine is getting worse 3 times already today when using Firefox. It happened a few times last week but I can't remember what app I was in now. I'm going to delete Firefox now and see if it replicates in Chrome. This is getting real annoying as my nexus 5 did this towards the end all the time. Power button failed

Since I've had my N6P its randomly reboot 3-4 times. Fully stock and its usually when I'm on Chrome or not doing anything still on MDA89D there isn't an update available yet.
Update
After I posted earlier today my phone locked up and rebooted.... Why is this happening.

I've had it reboot twice in 3 days. It happens randomly, once while browsing Chrome and the second while on Relay for Reddit.

I sold my Nexus 6 for this problem and now I'd like to buy a 6p but now I don't know if It's still a good idea

boxcar8028 said:
In the past 2 days I have had 3 random reboots all by itself. I just hope this doesn't happen when I'm asleep because the alarm clock would not go off due to needed pattern password to fully reboot. My 6P is all stock with bootloader unlocked and not rooted yet and yes I have the Yahoo mail app installed, is this the reason for the reboots?
edit: I'm on M6.0 MDB08K
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Click to collapse
Send RMA

I emailed Huawei about the random reboots, I got fed up today and I did a factory reset. And guess what.... When my aps were installing again, it freaking froze and rebooted again....

I noticed the same issue in the past two days. One was during streaming music in the car, the phone suddenly went into indefinite rebooting mode, would reboot into system no problem and soon reboot again.
Second was two hours ago, didn't notice until after the reboot, all the notification were gone, had to check the uptime to determine it just rebooted.

Related

Random Reboot in 2.3.3, not in a call.

I have a non-rooted stock NS on 2.3.3 and the phone was just sitting on my desk doing nothing when I felt it vibrate. I picked it up to check for a text or email, but the phone was instead rebooting.
Has this happened to anyone else on this build? I have had the phone reboot while in call before, but never just sitting there in standby.
This happens to me in 2.3.2. I will have the phone just sitting there and it will randomly just be rebooting. Its not frequently enough to bother me yet but it happens on and off.
Sent from my Nexus S using XDA Premium App
same here on 2.3.2.... thats why I wanted 2.3.3. Ill wait patiently for the nightlies to include it.
happened to me many many times on 2.3.2, but not 2.3.3. knock on wood
Happened to me...2 times already...never on 2.3.2...im rooted though
Sent from my Nexus S using XDA App
This happened to me like 2x a day with 2.3.2.
Hasnt happened once yet with 2.3.3.
I never got reboots in-call, though I did get them a couple times when I overloaded the phone's RAM.
Mine just rebooted in 2.3.3. I'm also getting "Can't connect to camera" anytime I use the Amazon barcode app which worked perfectly in 2.3.2.
Haven't tried the new update yet
Sent from my Nexus S using XDA App
I never had the in call rebooting, just overloading reboots on my nexus s. I have yet to have one since the update, but it has only been a little over 24 hours. Then again this has been happening to me since updating my nexus one be it stock, rooted, or CM6 FRF91 and FRG83D or any form of gingerbread I've used on it. The only thing I can say it it started in froyo for me.
Sent from my Nexus S using XDA App
on the new update havent had any issues.
I had the random reboot in 2.3. 2 and thought the update had fixed it.
Unfortunately it did not - i noticed the phone rebooting yesterday.
The camera has crashed twice so far, requiring a battery pull.
I am stock, non-rooted.
I also get random failed downloads and failed market updates.
Starting to get frustrating.
Sent from my Nexus S using XDA App
MacGuy2006 said:
I had the random reboot in 2.3. 2 and thought the update had fixed it.
Unfortunately it did not - i noticed the phone rebooting yesterday.
The camera has crashed twice so far, requiring a battery pull.
I am stock, non-rooted.
I also get random failed downloads and failed market updates.
Starting to get frustrating.
Sent from my Nexus S using XDA App
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With all the problems you stated, it is obvious that ur rom is corrupt. I suggest you to back up all your settings, wipe everything and then reinstall a rom .
He's not rooted dude. Btw I get a reboot on every call. On cm nightly, no matter what I try/flash
Sent from my Nexus S using XDA Premium App
I just had reboot one time with 2.3.3 but I was running all processes 72 hours, without stopping and it suffered a lot !!!
deeren said:
With all the problems you stated, it is obvious that ur rom is corrupt. I suggest you to back up all your settings, wipe everything and then reinstall a rom .
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Nope.
It happens to 2 Nexus S, both stock, not even rooted. One barely has additional apps, too.
I think a lot of people don't notice the reboot, because it is silent, so if you are not looking at your phone exactly at the particular time it reboots, you wouldn't know it.
The inability to dial at times is much more annoying, IMO: you punch in a number, the phone tries to dial, then hangs up. At the same time, there are 3-4 signal bars. When it happens, it normally takes several tries to get it to work.
The crashing camera also doesn't happen every time, but it is definitely a new bug in 2.3.3.
Just had my first random reboot on 2.3.3 while phone was sat on my keyboard while at my PC.
Rooted detoxed Rom stock
My 2.3.3 phone went into the weird "Dim Screen Reboot Screen" reboot at some point during the night last night. I was late for work because the alarm clock didn't go off (I know, I know...don't depend on a cell phone alarm clock)
I'm about done with this phone. And Android. Anyone wanna buy my NS? Dead serious.
fchipm said:
My 2.3.3 phone went into the weird "Dim Screen Reboot Screen" reboot at some point during the night last night. I was late for work because the alarm clock didn't go off (I know, I know...don't depend on a cell phone alarm clock)
I'm about done with this phone. And Android. Anyone wanna buy my NS? Dead serious.
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This dim reboot screen thing used to happen quite a bit on my g2 in its early days, got it launch day. OTA fixed it.
Sent from my Nexus S using Tapatalk
fchipm said:
My 2.3.3 phone went into the weird "Dim Screen Reboot Screen" reboot at some point during the night last night. I was late for work because the alarm clock didn't go off (I know, I know...don't depend on a cell phone alarm clock)
I'm about done with this phone. And Android. Anyone wanna buy my NS? Dead serious.
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Click to collapse
I am still hopeful, but I am losing some patience with Android.
The platform seems to be all about selling the newest hardware, but the user experience is definitely below that of the iPhone. I keep hoping that the next Android OS upgrade will close the gap, but....
The iPhone 5 will have 4" screen, with Apple's better screen aspect ratio. If it only did Flash....
Anyway, the Nexus S is really the best user experience Android has to offer, and it's overall fine. Except when it acts like WM6.

[Q] anyone getting random reboots?

its happened maybe 5 times since ive owned it now. once on a call , other times randomly as im using apps . its weird cause im using an app then it shows the nexus X logo for a bit then its back to the homescreen. but it didnt show the google logo as it normally does when it boots up. anyone else experiencing this?
Yes, I am too. There seems to be no pattern either. It reboots when watching movies, playing ingress, on the homescreen. It is completely random.
I am running a stock rooted rom with franco kernel.
Not yet
Sent from my Nexus 4 using xda premium
I am as well, facing the same issue. Any memory intensive apps like chrome browser usage for more than couple of hours or watching HD movies, the phone simply restarts. shows the nexus logo and brings back to the homepage... pathetic.
No problems here, using stock rom and franco r15.
My first nexus 4 (which I lost) didn't reboot at all. My new one gets into reboots cycles and it happens on most day. This is where it won't just reboot but will continually dod so. I have investigated with a number apps to try to identify a rogue app. I suspect hardware so am going to exchnge the phone (It also has some LED bleed)
stock phone, not rooted... no reboots here - uptime is 338 hours.
Sent from my Nexus 4 using Tapatalk 2
Happened a few times... but it hasn't happened lately.
Foxy Roxy said:
Happened a few times... but it hasn't happened lately.
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Running PA Rom...Franco Kernel...havent had no issues...Phone been perfect since I got it...
I'm not sure if this is related but after upgrading to 4.2 (and 4.2.1) on my Nexus 7, the stock launcher became sluggish with occasional random reboots happening (many others have reported the same behaviour). After switching to Nova Launcher, all was well again and I haven't seen a random reboot since. On my Nexus 4, I've used Nova Launcher from day one and am yet to experience a random reboot (4 days in).

Worth keeping Nexus 10?

Hello,
I wanted people's opinion on whether I should keep my Nexus 10, as I am having problems with the tablet randomly restarting and creek in the back cover. I know that the back cover problems are relatively common, however it seems that most people are no longer having problems with random restarts any longer.
Do people think that the restarts are only a software problem?
I bought it at Walmart, and did buy the extended warranty for it.
Thanks,
Airbus001
Sent from my Nexus 10 using Tapatalk HD
Creaking is common, so I wouldn't worry about that. If your tablet still restarts often with Current and Chrome disabled, I would exchange it. Even with the 2 enabled on mine, I rarely get a restart.
Why would the random reboots be fixed, there was no update?
bmancell said:
Why would the random reboots be fixed, there was no update?
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Depends on the time period. There was an update from 4.2 to 4.2.1
espionage724 said:
Depends on the time period. There was an update from 4.2 to 4.2.1
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Click to collapse
hmm...mine's 4.2.1 but still restarts once in 2-3 days
no biggie though
Sent from my Nexus 10 using xda app-developers app

Touchscreen dead on wake, reboot fixes

Anyone got an issue where after some time (can be one week plus), you pick up your tab and the touchscreen is completely unresponsive on the lockscreen, can't even press powermenu? Reboot fixes. I had it on JSS1J and persists into JSS1Q. Hard to isolate as it may not happen for say a week of uptime, seems to be no pattern or consistent trigger
Sent from my Nexus 7 using Tapatalk 4
I been getting the same thing. Charging over night the tablet wakes but touch is unresponsive. I'm on Clean rom and Elementalx kernel. Yesterday morning after 8 hours on battery and unused it woke and touch was fine. This morning after 6 hours on charger, over night, it woke and touch is fine. Need more testing.
Note: yesterday afternoon I update Elementalx kernal to 1.3
Yeah elemental or stock it happens
Sent from my Nexus 7 using Tapatalk 4
A week or more? I can't get my nexus 7 to last more than a few hours without rebooting itself.
Sent from my Nexus 4 using xda app-developers app
I see this from time to time on mine. What sucks the most is when the damn alarm is going off and I can't do anything but hold the power down to reboot. Wife loves this "feature" in the early AM.
I have an unlocked bootloader but I'm running stock kernel (3.4.0-g6537a16) and stock JSS15Q. I do see random reboots as well, seems to be related to the screen going to sleep by itself but I can't reliably reproduce it.
Happens to me as well. Annoying.
I had this on stock locked so its nothing to do with bootloader or custom kernel/ROM.
Curious if a CM based ROM will affect this i.e. not stock JSS1Q based.
Is everybody facing this touchscreen issue? I am planning to get the new nexus 7 2nd Gen from canada. Is it something you can discover in the first week itself because the person who is bringing it will get the tab a week before her return.
If you're lucky it'll show up in that time period.
Others have gone 10 days.
Have them put off buying until the last second....
Same thing happening to me. The screen becomes unresponsive. Happens in the morning when the alarm is going off and have to reboot. I just updated to ElementalX 1.4 and hoping it'll fix it. I'm hoping Google comes out with an update soon because my screen sensitivity sucks sometimes. It's not registering my taps.
It doesn't lol it's either hardware or something in 4.3base
Sent from my C6603 using Tapatalk 4
My one, after 10 days, dead, the touch screen has no response at all
sent back to repair for over 1 week, still no news on when can return..
really bad feeling with this Nexus 7 (2013),
only Nexus 4/7/10 has no problem and still working well till now.
I faced this as well. But it solves itself.
Sent from my Nexus 7 using Tapatalk 4
I experienced the same issue here. However, I am not able to reboot as I am still running on stock and don't have the debug option enabled. Pushing the power bottun for some time only brings up a menu where i may chosse to shut down. As the touchscreen is not working, I cannot do anything. Unfortunately, my battery is almost completely charged. Any ideas how to reboot?
Coincidence: The touchscren went unresponsive after the alarm clock went off. Maybe there is a connection?
Here's hoping JSS15R fixes this (fat chance hah)
wintermute000 said:
Here's hoping JSS15R fixes this (fat chance hah)
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I'm hoping too.
Sent from my Jedi Powered Samsung Galaxy Note II
Got this problem several time, i dont know when will google solve this problem abt multitouch & reboot. Just flash new update without root, lets see how device work with no root
Sent from my HTC One using Tapatalk 2
qlistenerp said:
I experienced the same issue here. However, I am not able to reboot as I am still running on stock and don't have the debug option enabled. Pushing the power bottun for some time only brings up a menu where i may chosse to shut down. As the touchscreen is not working, I cannot do anything. Unfortunately, my battery is almost completely charged. Any ideas how to reboot?
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Hold down the power button until it reboots.
I had this issue exactly once since I got mine, and it's been fine since. I suspect it's a hardware or driver issue.
Androidnow said:
Is everybody facing this touchscreen issue? I am planning to get the new nexus 7 2nd Gen from canada. Is it something you can discover in the first week itself because the person who is bringing it will get the tab a week before her return.
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I was looking to upgrade my OG N7 tablet to the current, but it sounds like the 2013 version has some frustrating bugs huh?...
Sent from my Nexus 7 using XDA Premium 4 mobile app
Using stock rooted and never had these issues.
Do you guys think there may be an app causing this?
Sent from my Nexus 7 using xda app-developers app

Android 4.3 Bugs

I've been having problems with stock and unrooted rom.
1. Volume keys don't work at all and have to reboot to fix.
2. Nexus 4 would freeze and would have to reboot.
3. I don't know if its software or hardware, but nexus 4 would be unresponsive to turn screen back on and would have to hold the power button to reboot
Anybody with these issues?
reiko09 said:
I've been having problems with stock and unrooted rom.
1. Volume keys don't work at all and have to reboot to fix.
2. Nexus 4 would freeze and would have to reboot.
3. I don't know if its software or hardware, but nexus 4 would be unresponsive to turn screen back on and would have to hold the power button to reboot
Anybody with these issues?
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Click to collapse
your not Alone im experiencing symptoms 2 and 3.
We'll this sucks! Sometimes i just feel like smashing it and going Apple lol I love stock android though
Chisle31 said:
your not Alone im experiencing symptoms 2 and 3.
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Try factory resetting the phone or simply just root your phone and get rid of this issues.. :good:
reiko09 said:
We'll this sucks! Sometimes i just feel like smashing it and going Apple lol I love stock android though
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Click to collapse
Good morning, haven't used the phone. But hopefully it doesn't come to that. I used to be a crazy ROM flasher, and never got to enjoy the phone as it is. Its been months since I have flashed my phone lol I feel like I'm on rehab lol the reason why I don't want to factory reset or flash a ROM, it's because it takes about an 1 hr for me to set it up the way I like it lol thanks man! Hopefully they release a minor update to fix these bugs at least
reiko09 said:
I've been having problems with stock and unrooted rom.
1. Volume keys don't work at all and have to reboot to fix.
2. Nexus 4 would freeze and would have to reboot.
3. I don't know if its software or hardware, but nexus 4 would be unresponsive to turn screen back on and would have to hold the power button to reboot
Anybody with these issues?
Click to expand...
Click to collapse
I haven't faced any issues with the stock 4.3 even when i was not rooted(few days ago).Actually i find stock 4.3 better than 4.2.
reiko09 said:
I've been having problems with stock and unrooted rom.
1. Volume keys don't work at all and have to reboot to fix.
2. Nexus 4 would freeze and would have to reboot.
3. I don't know if its software or hardware, but nexus 4 would be unresponsive to turn screen back on and would have to hold the power button to reboot
Anybody with these issues?
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Click to collapse
I have face the symptom 3. Removed couple of newly installed files and no issues from last 14 hrs.
Now the reboots are getting worse; during a phone call it rebooted, screen off and doing nothing, and using chrome. I hate to do this but I'm going to factory reset. And by the way, what files did you delete?
Deleted word web & some regional specific app. Resetting phone should be fine without any issue.
I have formatted yesterday, its great no issues & battery life seems great.
Sent from my Nexus 4 using xda app-developers app
I've experienced Symptom 3 a few times. Tried a few kernels and same result. So far I've stuck with Franco kernel and I overvolted by +25mV -- seems to have improved things a fair bit.
May end up doing a factory reset and re-loading the 4.3 image to see if that clears up any outstanding issues.
I think I've figured out the solution. Chrome Beta 30 is the one that is causing reboots stated in the link. I would get random reboots and would blame it on my power button. Happens for no apparent reason, during a phone call and while listening to music.
http://www.androidpolice.com/2013/0...ce-reboots-but-a-fix-is-already-in-the-works/
Hi all,
I bought my phone one week ago, and during this week it froze on me once on stock 4.3, not even rooted.
Over the weekend I flashed CM official nightly and I got a 10 second "freeze"... I waited it out without doing anything, after 10 seconds it "unfroze". Anyways, I've been reading that update 4.3 isn't all that great... I hope they're able to pinpoint what's causing these random freezes soon!
It looks Google isn't going to release android 4.3.1. Since rumors are stating that they are releasing Android 4.4 on October 14. Its only a rumor though. I wish they would fix this bug at least.
Sent from my Nexus 4 using xda app-developers app
I'm getting the rocker volume issue and a couple of game won't play sound effects. Should of just left alone with 4.2.2
Sent from my Nexus 4 using xda app-developers app
I would get the same issue. I would be watching a YouTube video and the volume keys won't respond at all. I would have to reboot to get them working again.
Has anybody experienced this: Please insert storage on to the Nexus 4? When viewing the gallery. It won't let you view your pictures at all.
Seems like ur phone has multiple issues.
Just hard reset to get rid of these issues.
Sent from my Nexus 4 using xda app-developers app
Can someone explain why this huge drop in the battery graph?
Last evening phone was charged to 100%, before sleeping phone was at 64%. But when i woke up phone was in deep deep sleep mode, couldn't unlock the phone. After long press of power button phone got restarted & battery level was at 14%.
I am using stock rom 4.3 & not rooted.
Sent from my Nexus 4 using xda app-developers app
LarsPT said:
Hi all,
I bought my phone one week ago, and during this week it froze on me once on stock 4.3, not even rooted.
Over the weekend I flashed CM official nightly and I got a 10 second "freeze"... I waited it out without doing anything, after 10 seconds it "unfroze". Anyways, I've been reading that update 4.3 isn't all that great... I hope they're able to pinpoint what's causing these random freezes soon!
Click to expand...
Click to collapse
Thats a deadlock, it's a known problem with 4.3 JSS roms like CM 10.2. If you flash a JWR based rom it doesn't have these issues, or a hybrid JWR/JSS rom like PA.
I keep getting these annoying errors, both on camera and on media folder.
Sent from my neXus⁴™

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