Finger print scanner - Nexus 6P Q&A, Help & Troubleshooting

Hi
My finger print scanner seems to only work about 10% of the time, anyone else had this problem and how do i fix it?

ant78 said:
Hi
My finger print scanner seems to only work about 10% of the time, anyone else had this problem and how do i fix it?
Click to expand...
Click to collapse
No problem here, way better than the sensor on the Note5. Have you used one before? I wonder if your fingers just don't work well with them.

ant78 said:
Hi
My finger print scanner seems to only work about 10% of the time, anyone else had this problem and how do i fix it?
Click to expand...
Click to collapse
Go to setting, security, imprint and setup another finger, you can use the same finger if you like. Make sure if you are using a case on the phone that you setup the imprint with the case on. If you setup the imprint with no case, then put a case on your phone, your phone will read your finger differently, therefore it may not work correctly. You scanner should read your finger 9/10 times if not more

if it works that bad, delete all prints and RE DO
mine has yet to fail

i have set up my finger again, the problem im having is that i can access my phone by the power button thus by passing the finger scanner most times. Surely i should only be able to access my phone when my finger print is confirmed.?

You should just be able to use the finger print scanner and not touch the on button at all. About 99% accurate for me.
When you set it up, did you keep moving your finger on the sensor between presses (not during) to make sure it had a good cross section of the finger to recognse?

All is working fine now after the recent security update from google

Related

[req] Thumb Print Screen Unlock

I think it would be a great idea to have some sort of thumb print software that would lock our diamonds. But has to have your thumb print to unlock the phone. Let me know ideas on development.
Well.. i guess this isn't possible because there is no finger print scan thingy in the diamond, so it cant scan if its really ur thumb
masterflasher said:
Well.. i guess this isn't possible because there is no finger print scan thingy in the diamond, so it cant scan if its really ur thumb
Click to expand...
Click to collapse
Agree and the only way i can see this ever happening is if the camera was utilized and even then, the idea is skeptical.
is there no way we could program it to measure the points on you finger? but i guess there has to be some sort of biometrics involved.
i guess it may be coming check this out
http://www.scientificblogging.com/n...ryption_using_only_pictures_your_mobile_phone
its a pressure sensitive screen... it might be possible with a capacitive screen like the iPhone's and G1's heat sensing screen, but even then i find it HIGHLY unlikely
Even if its fake and gimmicky Symbian and Apple already have this app and I want it.
http://www.youtube.com/watch?v=QyXyt-Ui5AM
http://www.youtube.com/watch?v=gYgFYTjEFQU
http://www.youtube.com/watch?v=kgtLzarNJ3Y
Nope. Highly highly highly unlikely this can be done. Our screens are just not sensitive enough to scan our thumb prints.
You can always have a fake, whereby it just looks like it's scanning your thumb print and unlock the phone. But it really defeats the purpose, because no added security at all.
It will be rally good to make some fake such as on the 5800, most of wm users will love it ;-) But with biometric scanner, ehm, we have to wait
you've got more chance of getting a working iris scanner for that.
i've seen a laptop do that using a webcam, so a phone with front-cam should be able to do it too(but at what battery and patience cost?)
itsallsubliminal
its a pressure sensitive screen... it might be possible with a capacitive screen like the iPhone's and G1's heat sensing screen, but even then i find it HIGHLY unlikely
Exactly if we could make a app that would measure how hard we would press the screen and we be able to go back re configure how hard the screen need to be pressed to unlock the phone
xxlildaddyxx said:
itsallsubliminal
its a pressure sensitive screen... it might be possible with a capacitive screen like the iPhone's and G1's heat sensing screen, but even then i find it HIGHLY unlikely
Click to expand...
Click to collapse
Exactly if we could make a app that would measure how hard we would press the screen and we be able to go back re configure how hard the screen need to be pressed to unlock the phone

Issues with Fingerprint Scanner

Is anyone else having problems with the fingerprint scanner? I'm trying to set it up to accept my print but it won't scan it.
slhawkins said:
Is anyone else having problems with the fingerprint scanner? I'm trying to set it up to accept my print but it won't scan it.
Click to expand...
Click to collapse
No problems at all. Set up quickly and easy.
swipe slowly. good swipes take at least a full second it seems. mine set up just fine and works for unlocking the phone.
Mine was shockingly easy to set up.
cegna09 said:
swipe slowly. good swipes take at least a full second it seems. mine set up just fine and works for unlocking the phone.
Click to expand...
Click to collapse
Thanks! That's all it took...
You don't really need to exagerate the swipe, but the 1 second rule is not a bad one to follow.
Make sure that the way you swipe to enroll is roughly the same as the way you swipe to authenticate. Holding the phone in the same way helps a lot.
Swipe from the base of your finger pad, to the tip of your finger.
Always use a pulling motion. Do not push your finger across the sensor.
You can actually unlock the device whether you pull toward the bottom of the phone from the top, or flip the phone around and pull the other way during the swipe. This can be very useful when the phone is in a dock.
If your finger crosses the sensor at a strong angle, you may not be able to authenticate or enroll. Remember that the finger should be aligned as indicated in the animation.
Enjoy! And remember, this is serious security. It's way beyond the pattern lock or a pin. And yet, it's easier to use than either. How often can you add security and make something easier to use at the same time?

How does fingerprint scanner compare to iPhone in terms of success rate?

I know that mechanically, the S5 fingerprint scanner works DIFFERENTLY than the iPhone. But I'm curious how it compares in terms of reliability. For many people, the iPhone fingerprint scanner works virtually 100% of the time, so it is very quick and easy to unlock phone.
How is it on the Samsung Galaxy S5? Are you constantly having to reswipe your finger and readjust your grip to get it to work? Or, once you get the hang of it, does it reliably work the first time, every time?
Especially interested in hearing from people who have used both the S5 and an iPhone touch ID.
..
In order for it to ever be as good as the iPhone finger print scanner would they have to make some hardware upgrades or would it just be work with the software?
It's awful. Hardly ever gets mine right and I've scanned multiple fingers multiple times.
TheMathMan said:
It's awful. Hardly ever gets mine right and I've scanned multiple fingers multiple times.
Click to expand...
Click to collapse
The trick is to scan just one finger multiple times. For example, you need to scan your thumb 3 ways - swiping down with the phone laying on a table, swiping down the way you would normally swipe with one hand and swiping down at an angle. This way the scanner will work much better, because it will have registered your finger in all possible situations you might swipe
Sent from my " Black Beauty " using XDA Premium 4 mobile app
Yeah I know that and have done. It's just a crap fingerprint sensor. OP is comparing to the iPhone. TouchID works flawlessly.
I second the previous posters comment on Touch ID, it is unbelievably impressive. It's worth the extra configuration time when you choose finger print scanning. My worry is that this may be patented to Apple? If so, is there an alternative for Android?
TouchID is easier to use and more accurate.. Its like put your hand in your pocket and your thump on the button and it just works.. While on S5, you have to swipe and sometimes it doesn't work, won't use it for my lock screen, still would use it for private mode

How fingerprint scanning works on the G4 plus?

Hi,
I need to know something. I hope you'd help me.
On the g4 plus, how fingerprint scanning is working? the sensor is excited for finger's sense at all times or only when the phone's held in the hand ie when the phone detects a motion? Asking this 'cause I'm having some weird problem. My sensor doesn't sense my finger at all when I don't hold it in my hand. I just put a finger on the sensor when phone's absolutely still on the ground in sleep mode, not moving. But the sensor was unable to respond. I have to press it harder to make it detect my fingers. Quite irritating.
But the sensor properly detects and senses my fingers when the phone's in my hand. What could be the problem? Is the sensor defective or it's perfectly normal ?
It doesn't work when is horizontal on a table. If you press slightly harder, the phone moves (tilts "up" the top part a little) and it works.
Weird for me to test since I have registered only my thumbs. I never use it like that. On table I see the notifications and if I need to do something about them, I always lift the phone up from the table.
Mine (UK model) works just the same on the desk or in the hand. no added pressure required. maybe try re-doing the finger registration
Are you sure that the phone's in sleep mode when you touch the sensor? Just put the phone on table for 2-3 minutes and then try to touch the sensor without touching anything other than it. Could you please check it again... Can you unlock the phone?
SP1Viffer said:
Mine (UK model) works just the same on the desk or in the hand. no added pressure required. maybe try re-doing the finger registration
Click to expand...
Click to collapse
Mine (IN model) works perfectly in both situations...
jack_04 said:
Mine (IN model) works perfectly in both situations...
Click to expand...
Click to collapse
In that case, my replacement for the phone isn't unnecessary.
What I feel like when we move the phone a little then it activate s the FPS and it works fine.
But if the phone is stationary for some time and touching the FPS doesn't unlock.
So I think it's not a problem.
Mine works fine also... but I can't use the finger print sensor to sign in apps or remember passwords on the browser (I use chrome) ... I used to have a Galaxy S6 and it automaticaly asked me If I'd like to use the sensor for this ... but G4 don't.. can anybody help me with that? thanks

Problems with the touch screen and fingerprint scanner

Is anyone having issues with either/both the touchscreen or the fingerprint scanner?
Regarding the screen, I went out last night and the phone remained inside my jeans pocket. Was looking through it this morning to find I have 6 sets of 30 burst photos (of the inside of my pocket), a load of single photos (of the inside of my pocket) and a 10 minute video taken inside my pocket! It looks as though the shortcuts on the lock screen have been activated to open the camera but the phone never left my pocket, I never touched the screen so its a little worrying how easy it is to do that!
And on the fingerprint scanner, I'm finding it really slow to unlock the phone on occasion, and many times it will take several attempts to recognise my print - this is especially true if I have any kind of small "contaminant" on my fingers. Slightest bit of sweat or moisture and it won't work. In fact, its really hard to use unless you have completely clean and 100% dry hands. My GF had a Nexus 5X (before it developed bootloop problems and had to be returned) and the scanner on that was pretty much flawless and would recognise prints in whatever conditions.
Anyone else finding these kinds of issues?
kingdave82 said:
Is anyone having issues with either/both the touchscreen or the fingerprint scanner?
Regarding the screen, I went out last night and the phone remained inside my jeans pocket. Was looking through it this morning to find I have 6 sets of 30 burst photos (of the inside of my pocket), a load of single photos (of the inside of my pocket) and a 10 minute video taken inside my pocket! It looks as though the shortcuts on the lock screen have been activated to open the camera but the phone never left my pocket, I never touched the screen so its a little worrying how easy it is to do that!
And on the fingerprint scanner, I'm finding it really slow to unlock the phone on occasion, and many times it will take several attempts to recognise my print - this is especially true if I have any kind of small "contaminant" on my fingers. Slightest bit of sweat or moisture and it won't work. In fact, its really hard to use unless you have completely clean and 100% dry hands. My GF had a Nexus 5X (before it developed bootloop problems and had to be returned) and the scanner on that was pretty much flawless and would recognise prints in whatever conditions.
Anyone else finding these kinds of issues?
Click to expand...
Click to collapse
Among the other problems, I have one with AOD that tends to disappear even if active.
I also have issue with the fingerprint reader.
Nothing, unfortunately, has changed with the 10L update.
I hope they will do a better work with the next big update promised with the G6 + presentation.
MuttleyMB said:
Among the other problems, I have one with AOD that tends to disappear even if active.
I also have issue with the fingerprint reader.
Nothing, unfortunately, has changed with the 10L update.
I hope they will do a better work with the next big update promised with the G6 + presentation.
Click to expand...
Click to collapse
The problem with AOD could be related to the fact that something is covering the proximity sensor. If the sensor is covered AOD won't display.
My fingerprint has no problem, and my screen never unlocked inadvertently.
Inviato dal mio LG-H870 utilizzando Tapatalk
Erpinoob said:
The problem with AOD could be related to the fact that something is covering the proximity sensor. If the sensor is covered AOD won't display.
My fingerprint has no problem, and my screen never unlocked inadvertently.
Inviato dal mio LG-H870 utilizzando Tapatalk
Click to expand...
Click to collapse
No, the device stays always on the table with nothing on/near it. This issue is relatively new.
The fingerprint reader for some reason in unable to read nothing so I have to unlock with PIN and restart the device.
I think it's more likely that you accidentally managed to double-press the volume down button and activated the camera that way.
At least you can disable those shortcuts. One of my pet peeves is front-facing home buttons that can turn on the screen, that stick out and are easy to activate in your pocket.
The fingerprint reader seems pretty good to me although I've definitely noticed it doesn't work if my finger is wet. Maybe I'm just happy it works a million times better than my old phone.
jdock said:
I think it's more likely that you accidentally managed to double-press the volume down button and activated the camera that way.
At least you can disable those shortcuts. One of my pet peeves is front-facing home buttons that can turn on the screen, that stick out and are easy to activate in your pocket.
The fingerprint reader seems pretty good to me although I've definitely noticed it doesn't work if my finger is wet. Maybe I'm just happy it works a million times better than my old phone.
Click to expand...
Click to collapse
Nope, first thing I did when I got the phone was to turn the shortcut keys off - I previously had the G4 and dislike these on that, so turned them off here for the same reason
kingdave82 said:
Is anyone having issues with either/both the touchscreen or the fingerprint scanner?
Regarding the screen, I went out last night and the phone remained inside my jeans pocket. Was looking through it this morning to find I have 6 sets of 30 burst photos (of the inside of my pocket), a load of single photos (of the inside of my pocket) and a 10 minute video taken inside my pocket! It looks as though the shortcuts on the lock screen have been activated to open the camera but the phone never left my pocket, I never touched the screen so its a little worrying how easy it is to do that!
And on the fingerprint scanner, I'm finding it really slow to unlock the phone on occasion, and many times it will take several attempts to recognise my print - this is especially true if I have any kind of small "contaminant" on my fingers. Slightest bit of sweat or moisture and it won't work. In fact, its really hard to use unless you have completely clean and 100% dry hands. My GF had a Nexus 5X (before it developed bootloop problems and had to be returned) and the scanner on that was pretty much flawless and would recognise prints in whatever conditions.
Anyone else finding these kinds of issues?
Click to expand...
Click to collapse
I have had the camera seem to turn on by itself a few times, but not to the extent that you are describing. My finger print scanner works fine in terms of recognizing my print and unlocking my phone. I have a completely different issue with my finger print scanner though. When I try to clean my fingerprint scanner with a cloth, it triggers the phone to dial 911! It has done it many times from my pocket too. When it did it in my pocket, I could not for the life of me figure out what was triggering the 911 calls. The first few times I didn't even know that it had dialed 911 until 911 dispatch called me back. I finally figured it out one day when I was purposely rubbing the fingerprint scanner with a cloth to clean it, and sure enough, it dialed 911. Sometimes if I just rub it with my bare finger it will dial 911. It's VERY annoying, for me and the 911 operators both I imagine!

Categories

Resources