Hey guys, so I'm totally new to this forum and have not had any experience regarding flashing/rooting/etc., so please let me know if you need any more infos. Thankful for any help you can provide
A friend of mine has recently "upgraded" my Galaxy S3 Neo (GT-I9301I) with Cyanogenmod 12.1 (12.1-20151007-UNOFFICIAL-s3ve3g) and (after having fixed the annoying camera-issue that seems to arise quite often), we have come across one major problem we cannot seem to fix:
WhatsApp and Telegram can NOT send or receive any messages if you are outside of WiFi-range. Within WiFi-range they work fine, no problems whatsoever. But as soon as you go outside and have to rely purely on network access, they just don't do what they are supposed to do. However, all other apps requiring internet-connection work perfectly fine outside of WiFi range (e.g. Google Chrome, GMail, Traffic Information services etc.), so there MUST be network-access.
Here is what we tried in order to fix it (without any success):
- DroidWall: We checked and unchecked and checked both boxes again (always applying the rules), so now the apps should have full access in and out of WiFi-range.
- We uninstalled and reinstalled both apps.
- We went into the App settings and checked if everything was set to "Allowed" instead of "Ignored" or "Always Ask".
- We went into the in-app "Settings-menu" of each app, in order to find any option that might restrict access - we did not find any.
- Simple things like restarting the phone, clearing app-caches, resetting the network-provider etc. did not work either.
So here I am, hoping that some pros among you have an idea how to proceed Thanks a lot in advance!!
DrDehli said:
Hey guys, so I'm totally new to this forum and have not had any experience regarding flashing/rooting/etc., so please let me know if you need any more infos. Thankful for any help you can provide
A friend of mine has recently "upgraded" my Galaxy S3 Neo (GT-I9301I) with Cyanogenmod 12.1 (12.1-20151007-UNOFFICIAL-s3ve3g) and (after having fixed the annoying camera-issue that seems to arise quite often), we have come across one major problem we cannot seem to fix:
WhatsApp and Telegram can NOT send or receive any messages if you are outside of WiFi-range. Within WiFi-range they work fine, no problems whatsoever. But as soon as you go outside and have to rely purely on network access, they just don't do what they are supposed to do. However, all other apps requiring internet-connection work perfectly fine outside of WiFi range (e.g. Google Chrome, GMail, Traffic Information services etc.), so there MUST be network-access.
Here is what we tried in order to fix it (without any success):
- DroidWall: We checked and unchecked and checked both boxes again (always applying the rules), so now the apps should have full access in and out of WiFi-range.
- We uninstalled and reinstalled both apps.
- We went into the App settings and checked if everything was set to "Allowed" instead of "Ignored" or "Always Ask".
- We went into the in-app "Settings-menu" of each app, in order to find any option that might restrict access - we did not find any.
- Simple things like restarting the phone, clearing app-caches, resetting the network-provider etc. did not work either.
So here I am, hoping that some pros among you have an idea how to proceed Thanks a lot in advance!!
Click to expand...
Click to collapse
Whatsapp needs an internet connection, ofc it want work because you have not an internet connection, if you are out of the wifi range than turn mobile data, be careful it will cost you some money
edit: maybe you dont have good signal
Try to reflash the rom, and check again. Also check if restricted background data is enabled (globally or specifically in these apps): Settings > Data Usage. Click on these apps and check the toggle is switched off and try to switch it on and off again. Also check in the main Data Usage page, clicking the 3 doted menu on the top right to be written "Restrict background data" and not "Allow background data"
Check your APN settings. Maybe a WAP-APN is selected by default. These APNs block Data on some ports. I had the same problem on my device after flashing CM12.1, the default value was wap.vodafone.de instead of web.vodafone.de
xantaro said:
Check your APN settings. Maybe a WAP-APN is selected by default. These APNs block Data on some ports. I had the same problem on my device after flashing CM12.1, the default value was wap.vodafone.de instead of web.vodafone.de
Click to expand...
Click to collapse
That did the trick! You, sir, are a lifesaver!! :good:
Related
Hi all,
I finally took the plunge today and rooted my Hero and used MoDaCo's 2.3 custom Hero Rom by "Paul", and it appears to have been installed correctly (used the video tutorial via unlockr as a, err, tutorial).
However, I just heard my sms ringtone go off, went t check my messages, but i can't load any threads now!!! I can compose new ones, read the last lines of each thread in the all messages view (though not the new one), and a reboot didn't help.
Can anyone tell me what I've done wrong?? It's rather urgent, so any quick reply would be much appreciated
Thanks in advance!
edit: I've now gone back to the stock T-moby one, thank heavens for the nandroid backup!
It depends what you went from but I'm guessing the original stock ROM. You need to clear the data on the phone as the update uses some different data formats in the new ROM (2.x). In particular, the new SMS database has at least one new column, so the old SMS database typically causes the problem you are experiencing. Use the data clear function in the recovery ROM to make sure all old data is gone and then flash with the new ROM. I've found the factory reset wasn't adequate for clearing the data from the phone before flashing with the new ROM.
I went from the new Orange ROM to Modaco v2.3 last night. Had similar problems at first However, I did the whole installation process again but did a 'Wipe' before re-installing the custom ROM. Everything now works perfectly.
Wipe is a must
and then.....all is good
thanks one and all; I guess that means I will have to get htc sync to work first then!
Thought I'd drop a quick line to say that the wipe-then-install did the trick! Pity I couldn't save the text messages, though
Thanks guys
there are a number of backup apps in the Market
I used MyBackup to backup SMS prior to the wipe, then restored after flashing with the custom rom.
A wipe isnt necessary..the new sms db just has a new column in it.. index_on_sim on the sms table. Adding that in any sqlite browser does the trick and messages load fine.
I'll use the MyBackup for next time, then, as I've got an interim program SMSBackup that sends all sms' to my gmail instead. which is another way of doing it, just shame you can't put it back in after.
I think I'm going to install the new radio, as now just realised the mobile data connection doesn't work! Ah, the dangers of rooting your phone and using a custom ROM
Edit: Uhm, that didn't help, using 63.18.55.06EU_6.35.06.18 radio from MoDaCo, and yes, the mobile network box is checked, signal is at full, and in a location where i used to have HSDPA (H). D'oh! Might just sod it and just wait until the T-Moby one, then
you might wanna check under "settings -> wireless controls -> mobile network settings -> access point names" if the right access point is defined. that's the most probable cause for not having a data connection.
nuumuun said:
you might wanna check under "settings -> wireless controls -> mobile network settings -> access point names" if the right access point is defined. that's the most probable cause for not having a data connection.
Click to expand...
Click to collapse
@nuumuun: You, sir, are a star in a reasonably priced car!!! The APN list was empty, had no idea what they were but a quick uk google on "tmobile apn settings" gave about 5 varients of answers, I picked one I felt was more recent (WAP? I don't think we use that anymore ), and the "H" is back on the notification bar!
I'll mail you a hug
P.s. If anyone in the future is wondering what the settigns are, I used settigns from http://www.whatmobile.net/reference/210529/mobile_data_settings.html
Internet
APN: general.t-mobile.uk
Username: user
Password: pass
Primary DNS: Set automatically
SMTP gateway (for email): smtp.t-email.co.uk
samo.chan said:
...
I'll mail you a hug
...
Click to expand...
Click to collapse
lol ... happy to help
Hello, i have 2 questions / problems
i noticed that i cannot wirte SMS when i write via the "ANSWER" button or in the chatwindow, i always have to choose the contact seperately, otherwise there will occur an error msg,
do you know how to solve it?
and the market problem : I can login into the market etc, no problem but in there i cannot download anything, it just says "starting download" but doesnt go further..
My WiFi connection (in Singapore) is very good
Solution: Do not try to use the WiFi of Universities in Singapore as they are blocked for some web services such as Android Market etc.
this means it is now my daily OS lol!!!
i am using stock rom- with radio 12
noone an idea?
you might want to look into "hspl3" then finding a recommended custom rom and
radio , but if you read through the forums a little more you can find some good
info
I have the same issue only when trying to reply international sms. Either I reply through their contact or edit the answered sms and manually add in a "+", despite already having a + in the contact info.
I am located in Singapore too, though I'm not sure if this has anything to do with this problem.
I do not have the same issues with market.
I'm using chuckydroidrom with the previous darkstone build. Any help will be much appreciated.
Sent from my HTC HD2 using XDA App
So u guys think it could b because of my Ron ?maybe I will just install another feiebdlybrom.. Android data doesn't get list though .. but all my win data like sms etc .n
dont let android set time via network, this seems to break market downloads. also incorrect date and time settings can cause the same problem. Set the time manually and it seems to work fine after that.
I had the same problem with market and as soon as i manually set the time. market downloads started working
veda_sticks said:
dont let android set time via network, this seems to break market downloads. also incorrect date and time settings can cause the same problem. Set the time manually and it seems to work fine after that.
I had the same problem with market and as soon as i manually set the time. market downloads started working
Click to expand...
Click to collapse
hello thx for the tip but it still does not work, changed time to different settings, used market enebler and everything, does not start to download things any other advices?
Edit:
But my WinMob time switches to the year 2020 all the time,... maybe that is the issue`? but whyy?? does it do that?
... don't know what to do.. so many people have this issue ..
Hi all - new to this forum so apologies if the question has been posed already. I couldn't find a similar thread.
I've been having consistent trouble since getting my VZW Droid 2 in September with the phone not delivering important things like emails, text messages, Google chat messages and WhatsApp messages after long periods of screen inactivity (ie. an hour).
I'll turn on the screen and unlock it, then it goes and fetches those important messages like "I'm on fire - please come put me out now!". Suddenly I'll go from zero notifications to 10 of each.
I am using K9 mail, WhatsApp, Handcent SMS, Gmail, Twitter and all seem to be affected by this.
I checked all my settings, and it's not set up to sync only on wifi or anything, and each application is set up so that it should be sync'ing in the background.
I thought 2.3.20 was supposed to fix this issue, so I made sure to update the phone. However, I'm still having issues. I know I did some things to optimize the paltry battery life when I first got the phone, but can't find anything that should be causing this - and can't remember everything I did.
VZW's answer was to do a full factory reset, but I'd like to avoid that if at all possible because I'm too lazy to put everything back the way I have it.
Advice?
Thanks
Try:
Settings > Battery Manager > Battery Settings and making sure its not set to anything other than performance mode as anything else will do exactly as you are describing.
I know custom ROMs may also cause issues.
MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....
Hi to everyone!
I have many friends that have Huawei smartphones and all them find out
the same problem with the notifications of some apks (Whatsapp and Telegram).
I have tried to set them like protected apk and look if others options
can block their notifications.
I have tried to install 3rd party apk to force notifications but it works
sometimes.
This problem came out when the smartphones have been upgraded
from Android 5.x to 6.0...from EMUI 3.x to EMUI 4.x
Someone said that the problem is the EMUI interface....with EMUI 5.x and Android 7
there is the same problem?
Have someone find out a definitive solution?
The Huawei have said something?
Have a nice day!
I had the same trouble with some application, the method that worked for me was this one : http://www.forbes.com/sites/bensin/...uawei-phone-heres-how-to-fix-it/#7c4eb3c78aa7
Also in the battery manafer, set the alim mode to "performance"
I have been same problem with push notifications and i find a way to resolve it. Applications with that issue must be locked in task manager.
If you can tweak that applications (gmail, whatapp, viber, skype, etc) to be "immune" at "close all" command of task manager
(with Lock symbol at upper right corner) that remain active when screen is off, even after restart the device.
With that applications locked, is not important if phone is in Smart/Performance mode or if an application is protected or not...
The trick is to lock a application in task manager. Somebody can try this solution and post result here...
From 2-3 weeks my device work properly regarding push notifications , tested from another phone any time, all notifications appear ok.
The real problem
Hi!
Thanks to everyone!
I have tried various solutions, but finding however an anomaly.
If arriving messages with Whatsapp or Telegram by direct contact all work,
if the message comes from a group the notifications will not come unless arrive a direct message.
Someone has encountered the same thing?
Have a nice day!
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
Basylisk said:
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
Click to expand...
Click to collapse
Thanks for your response.
I deliberately silenced some groups, others have notifications attived but them only comes when I open the application or if comes a message from a direct contact.
Phone battery manager. Put social chat apps that need to have real-time notifications as protected.
In settings, apps, advanced, ignore optimizations.
Whitelist the same apps.
That's all.
Hi!
Thanks for everyone.
The problem seems to be almost gone. On two days of testing only twice notifications groups were arrived late or partially.
I hope it is a definite solution and not an occasional event.
Have a nice day.
I have this problem with Twitter and Gmail;
As Twitter is protected and on the ignore optimization list but gmail is no where to be found in both menus;
Both apps are allowed to use what ever network (Data or WiFi)
I've been reading a lot about this one, but luckily never experienced it myself. Every notification arrives on time.
Sent from HUAWEI P9 lite via Tapatalk
I've tried everything mentioned but the only thing that worked for me was to use a VPN app on mobile data then I get all notifications. Never missed any after using VPN try it. I use Opera Max but there are many others as well.