zenfone 2 laser ze550kl is restarting when installing an app from playstore - Zenfone 2 Laser Q&A, Help & Troubleshooting

got this firmware 1.13.40.496 updated via ota, zenfone 2 laser 550kl
when im done downloading candy crush soda from playstore and when it was installing.... it will not be installed, instead the download will just restart(sometimes error 905) and when i cancelled it/stop the download my phone restarts ,this doesnt happen when im on stock firmware
i tried some solutions
removing google account and adding it again,
clearing data and cache of google playstore
clearing data and cache of download manager
uninstalling the updates of google playstore
i restarted the phone after i've done the above solutions to take effect, but when i try downloading it again ,still same incident candy crush soda wont install and just restart downloading and when i stop phone still restarts , it only happens on candy crush soda ,the reason why im still tying to download it cause, this problem should not happen right , anyone knows about this
can i add my other problem here hehe, when im playing music there is a 1-3 seconds of stuttered on almost every track that ive played on my music, my files are not corrupted ,also tried playing from other music player still happens, also tried on speaker and with headset still the same.. anybody encountered this?i noticed that it happened when i updated to 1.13.40.496

I also faced the same problem too. I can't installed an apps call shark evolution and chinese games. When going to installing, it will get reboot.

I noticed a similar issue couple of days back, when facebook app got downloaded but install did not happen. I also noticed the camera screen was a bit yellowish. I then realized I had blue light filter on. See if you also have that. I heard it interferes with app installation.

Gustapo said:
I noticed a similar issue couple of days back, when facebook app got downloaded but install did not happen. I also noticed the camera screen was a bit yellowish. I then realized I had blue light filter on. See if you also have that. I heard it interferes with app installation.
Click to expand...
Click to collapse
now, every i download an app with a 40mb and up size ,after downloading the download will just restart, then if i stop it my phone restarts zzzzz

My Zenfone 2 laser restarts randomly on app insallation
Yes my phone restarts as well whenever I am installing some apps from play store..

Found Workaround of this issue
Just unmount your SD card , no need to remove it.
Install App on internal storage
and then mount the SD card back.
This work around works fine for me.

abhishekgupta007 said:
Just unmount your SD card , no need to remove it.
Install App on internal storage
and then mount the SD card back.
This work around works fine for me.
Click to expand...
Click to collapse
works for me too thanks..:good::good::good:

move your game to internal storage and then update again .. it will be success full this time .. and the move it again on the external sd card storage.

Use Safe Mode
You can also boot to safe mode by long pressing on power off after pressing power key and boot to safe mode and directly install on SD Card this way. I have reported this on Zentalk Forum. You guys please also do it. So that Asus fixes this with a Firmware update otherwise its very inconvinient.

Related

[HELP] Applications lost??

Hi, I've a question here. Last night because I tried to remove and reinstall the Maps, but failed. It said I'm lucky (You know what i mean). I reflash and reset everything. But this morning I turned in safe mode, i can see the words safe mode on the left bottom corner. And apps all gone in applications. But in sd card still remain everything. Never mind, i just restart the phone and they all come back. This afternoon, some FC come out. I reflash and start all over again. This time it does't go to safe mode. But still when I'll installing the apps, some of them gone again, and come back after restart. What's the problem?? I use only lagfix K11b-500hz and fixed to ext4 and rooted. Can anyone give me some answers? Thanks.
Could it because i moved the apps to sd card and when external sd card was unexpectedly removed they'll gone for a while??

[q] playstore apps stall on 'downloading'

Please Help.
I have a Google Nexus 7 running JellyBean 4.2.2. It is not rooted.
I updated the device about a month ago and everything was going fine until the day before yesterday.
Whenever I download anything from the Play Store, the application does not download. It just keeps showing 'Downloading' without any progress. The download does not start.
Everything else is working just fine. there is plenty of space on the device. I am able to browse the net, download and install apps from outside the playstore.
I have searched many threads on this and other sites but could not find a solution.
These are the things that I have already tried but they did not work for me:
1) Cleared Cache and Data for Playstore in settings>apps.
2) Uninstalled updates for Playstore.
3) Rebooted the device many times.
4) Deleted my Google account and tried with another Google account.
5) Switched on and off my WiFi couple of times. ( My Internet is working absolutely fine! )
Any help/suggestions would be highly appreciated.
Oh great professionals, please help me.
What could be the problem ?
Dude i am also facing the same problem for last few weeks....contacted google support...they asked me to talk to my ISP, but he also doesnt have a clue... i can download apps once in a while but most of the times it jus stucks and sits there...really annoying (Nexus7,India)..I can see ur also from india..Wonder if its a regional thing ?
have you got any solution yet ? Please post it as i am still having the problem
My new note 4 duos that i ordered from China does the same thing. I had canadian note 4 before and it worked fine. but on the note 4 duos, after rooting, text messages send slow and the play store takes 10 -15 minutes per app to install. it will download the first 80-90 percent in seconds then take up to 15 minutes to install to install the rest.
ive tried everything so far to fix it. the only thing that works is reonstalling stock OS, but as soon as I root it starts happening again. i need root.
i wonder.if the chinese are spying.on me since this is a chinese phone. looking for a new rom to install but cant find any for the sm-n9100

[Q] Cant Update apps from playstore anymore

I had a weird issue today. I tried to update a couple apps just because i checked in play store for updates. Nothing special. I hit the update all button and left the phone alone for a while.
When i got back, i got the message for every app which needed update, that there is not enough space available. I was shocked, since i knew i had a ton of memory left.
And after a check i found that i have around 7 gb free on the internal storage...
i tried to update the apps again one by one. but every app stops downloading at a certain percentage and its diffrent for every app which need an update.
if i stop the update process and redo it, the download will stop at the exact same position again. its the same percentage and also memory.
I already cleared cache and data of google play store. still nothing.
i wiped cache in stock recovery (no custom recovery installed, but rooted)
and still the same.
I also tried to uninstall one of this apps and reinstall it again, stops at the same point as before and now i cant even install it anymore....
what can i do?

Tried to install Modded Play Store with Lucky Patcher but it corrupted my play store

Hi,
I was using Lucky Patcher to try and mod some games on my device and it said I should install their modded google play store in order to make it easier to mod the games.
I tried to do that but it got cancelled halfway through and when my phone rebooted it gets stuck on the loading screen and just continuously boots which just slowly heats up the phone.
I plugged my phone into my computer and it no longer recognises it as a device but instead as Unspecified and won't let me access the files on my phone.
I was wondering if there was a way I could access the files and just reinstall the play store or if there's a bigger problem now.
Edit: I have loaded into recovery mode and cleared the cache and my phone is rooted.
Thanks for your help.
This thread is going to be closed. That app cannot be discussed at xda...

Nexus 10 (manta), Lineage OS 13, bootloop with Nova Launcher

Hi,
A few days ago I experienced a boot loop on my Nexus 10 with Lineage OS 13, build 20170909.
I broke it down to a recent update of Nova Launcher - going back to an older version and preventing Google Play automatic updates fixed it for me.
There are a number of reports of the same symptom pointing to Nova Google Companion, TeslaUnread, IFTTT, and Action Launcher.
I don't think this is an issue in those apps, but rather caused in the OS - an App should not be able to bring down the OS to a reboot (and even worse, due to the automatic restart of the launcher, causing a reboot loop).
any ideas of a fix in the OS? something else to prevent this from happening again?
Regards
sthones
I confirm the same. Constant bootloop with Nova Launcher
I am also experiencing this on an older version of CM13. Clearing cache does not work. Any quick fix possible via recovery?
stephendt0 said:
I am also experiencing this on an older version of CM13. Clearing cache does not work. Any quick fix possible via recovery?
Click to expand...
Click to collapse
I had the same problem with a Galaxy S3 running OctOS (CM13 based Android 6.0.1). The Nova Launcher update caused my phone to crash and reboot as soon as it was unlocked.
I was able to disable Nova in recovery (TWRP) using the built-in TWRP file manager. navigate to /data/app/com.teslacoilsw.launcher/ and delete base.apk. This will keep Nova from loading on startup but will not delete your data. My phone worked fine after that, albeit without Nova.
Thanks a lot, removing base.apk stopped the reboot loop.
My device has just started a bootloop too, but I don't even have Nova installed on it (though I do on my phone), just the stock launcher in CM / LineageOS.
I reset it to factory defaults and then it boots, but when it restores my old apps it starts looping again, so one of them is the cause. I didn't learn anything from the log via adb.
Any ideas?
I discovered it was one of my apps causing this. I removed it and it boots ok. https://play.google.com/store/apps/details?id=au.com.realestate.app&hl=en
hmoffatt said:
I discovered it was one of my apps causing this. I removed it and it boots ok.
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Click to collapse
Thanks for the hint, it was a real estate app from germany (immoscout24) which caused the problem at my device. Deleted the base.apk and everything works fine again.
Happening to me now, ffs im on the latest nightly and thats not fixed it.
TheRealSmurf said:
Thanks for the hint, it was a real estate app from germany (immoscout24) which caused the problem at my device. Deleted the base.apk and everything works fine again.
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Click to collapse
Same here.
daseddy said:
Same here.
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Click to collapse
Mine just started boot looping yesterday, but I hadn't installed any new apps in a while, and I have automatic app updating turned off (I also don't have any real estate apps installed, German or otherwise). Any hints on how to track down the culprit? Is there a boot log to look at?
Thanks!
Folks, there is a defect open in the official lineage bug tracking system. please add your comments there - maybe this needs some more support to get looked at:
https://jira.lineageos.org/browse/BUGBASH-1075
Same here. Started happening after it updated my apps yesterday. Removed nova launcher and all other Teslacoil software, problem remains. Can only start the tablet in Safe mode.
Seeing this on my device as well, except I am not able to remove the base.apk file because the app I installed somehow corrupted my bootloader such that I cannot get into recovery mode.
The culprit app? LinkedIn. Automatic app updates were turned off, and just before the bootloop started, the last thing I did was install that app. It finished, it rebooted, and hasn't stopped rebooting since.
When I put it into bootloader mode, it stops the continual rebooting and displays the "open panel" robot and "Downloading... do not turn off target". From there, all I can do is press power to start, then it goes back into rebooting. There is no way to get into recovery mode from there.
Also, attempting to keystroke into recovery mode just restarted the lineos infinite reboot.
Can't get into recovery, can't get the bootloader out of "Downloading" mode, and lineos continually reboots... Any wise sage souls have any ideas on this one? It looks like my device is bricked
It got me too - I don't have Nova Launcher installed. A few weeks ago the device started bootlooping with a build I had installed since september. I updated to one of the latest builds and had the same issue again. At the moment i got it working most of the time, but when i start certain apps it just reboots.
Seems to be independent to build version and can occur with different apps (at least thats what I've read here...).
Is this a Lineage Os 13 only thing or can I throw the device away now?
Greetings
I started having this issue this week as well. Oddly enough, I was still on CM12.1. In the middle of watching Plex and it rebooted, and has been boot-looping since. I did a factory wipe and while installing apps, it started looping again. I then installed the latest nightly of LOS13.1 and again, once it got part-way installing apps, it started boot-looping again. So this is not just a LineageOS thing, it seems to be an app update (I do have auto-update turned on).
I´m having the same problem without ever have the Nove Launcher installed. The bootloop started on my device several weeks ago. I tried to fix it by wipe partly or total and reinstall the latest nightly of los13 (20171126) and opengapps micro 27.11.2017 (and everything else).
As soon as I reinstall my apps, los goes back to bootloop. Sometimes, when I manually install only few apps, the system seems stable, until die next updates come by the play store.
So now I went back to stock rom until I´m getting aware of the problem beeing solved.
workaround, maybe
I wouldn'n call it a bootloop but rather a startloop
Anyhow, in my case I was able to break the loop by entering android's safe mode by simultaneously pressing vol up and down keys during startup. In safe mode, I was able to delete offending apps. After reboot, system is running again. Apps identified so far to make lineageos unhappy: open camera, yalp store, YouTube(!).., oruxmaps.
Removing offending apps works
Thank you!
I did the same with your advice... removed some apps and it works. I went back to September ROM, then update to Nov ASB ROM and it works fine.
ShevT is on it, here https://jira.lineageos.org/browse/BUGBASH-1052
and here: https://review.lineageos.org/#/c/197386/
Hope it gets fixed and merged soon... as this has been a pain the neck for a while, possibly related to a similar problem earlier this year.
loveandmarriage said:
I wouldn'n call it a bootloop but rather a startloop
Anyhow, in my case I was able to break the loop by entering android's safe mode by simultaneously pressing vol up and down keys during startup. In safe mode, I was able to delete offending apps. After reboot, system is running again. Apps identified so far to make lineageos unhappy: open camera, yalp store, YouTube(!).., oruxmaps.
Click to expand...
Click to collapse
I'm running CM13 and I have the same problem. I am not tech savvy with installing ROMs but managed to get to TWRP and did a reset to factory. Got part way thru optimising apps and the problem came back. I could only turn the tablet off via TWRP!
I don't mind going back to stock rom but not sure how to do it..best I look on here and start to educate myself..I'm 73yo so might not get finished before my time is up

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