I bought a $21 dictionary from Hallmark, for my BlackBerry. When I upgraded, the dictionary stopped working on my Blackberry. It was somehow deactivated. They won't transfer the purchase to Android. In the end, I ended up with nothing. I feel cheated. This is theft because I lost the dictionary I bought. They are giving me silly excuses. My phone number is the same, my email address is the same, the credit card number is the same. The won't do it.
Sometimes I understand why some software companies are
attacked by software pirates.
So when you buy software, it's like you are really renting it for the time you keep the same device.
That's why iPhone, the Apple store, and iTunes work great, and beat the customer service of any other company. this would have never happened with their online app store.
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From: Handmark Inc [mailto:[email protected]]
Sent: Sunday, July 04, 2010 10:09
Subject: FW: BlackBerry App World™ - Order Confirmation (Order #8525898114) [Incident: 100703-000219]
FW: BlackBerry App World™ - Order Confirmation (Order #8525898114)
Discussion Thread
Response (Matt L.) 07/04/2010 09:09 AM
Hello,
Since this purchase was made through the Blackberry App World we would not be able to exchange the purchase out for your Android device. The reason for this is that App World orders do not register on through Handmark. We do not have access to refund or credit these purchases as they are not register through us. We apologize for any inconvenience. If you have any further questions please let us know.
Thanks,
Customer (Rob M.) 07/03/2010 02:41 PM
Hello,
I bought this software 4 months ago, but since then I upgraded my BlackBerry to an Android. I still have the same cell phone number, and the company (Sprint) is the same. When customers upgrade, do we lose our previous software?, or is it possible to credit the previous software purchase towards the purchase of the equivalent dictionary for the Android?
Thank you very much,
From: [email protected] [mailto:[email protected]]
Sent: Friday, February 26, 2010 00:41
Subject: BlackBerry App World™ - Order Confirmation (Order #8525898114)
<https://drh.img.digitalriver.com/DRHM/Storefront/Site/rimmktpl/pb/images/notifications/header.jpg>
Thank you for ordering from BlackBerry App World™ on February 25, 2010. The following email is a summary of your order. Please use this as your proof of purchase.
Subtotal
Tax
TOTAL
$19.99
$1.77
$21.76
For support with the BlackBerry App World™ client, please visit <http://blackberry.com/appworld/support> App World Support.
Copyright © 2009 All Rights Reserved | <http://na.blackberry.com/eng/legal/> Legal | <http://na.blackberry.com/eng/legal/privacy_policy.jsp> Privacy | <http://store.digitalriver.com/store/rimmktpl/en_US/ContentTheme/pbPage.TermsOfSaleUS> Terms and Conditions
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You changed platforms. What did you expect? You should have factored this into your purchasing decision. As someone already said, if you go from Mac to Windows, you think BestBuy is going to give you free copies of everything you already own?
No. No. No.
The previously bought software should still be working on my Blackberry.
When you buy an additional computer, you end up with TWO computers. And you can always use the old software on your old computer.
I cannot use my old software on my Blackberry because the old software was disabled.
If they won't transfer to another platform, at least they should not disable the application I paid for from the old device and leave me with nothing.
Disabling the software you previously bought from your old device is not normal. I have friends with old iPhones, and most of the applications they bought still work even after the cell was disconnected. (they needed to jailbreak it at a retailer. Here in NY usually Indian or Chinese retailers will do it for you.)
They use it as an iPod touch.
I cannot use my Blackberry as an "BB iPod touch."
Sadly this happens in this forum every day. People that come from Blackberry or Windows Mobile feel like they need to have their apps back. But I had an iPhone and spent more than 130 bucks on apps. And you don't see me complaining. Its obvious that you wont get your money back or your app.
**** paid for apps
Sent from my PC36100 using XDA App
Actually hallmark is right
If you bought office for Windows does that entitle you to get office for MAC
Sent from my Evo on on the Now network from Sprint
oh and duck Apple
Fixter said:
Sadly this happens in this forum every day. People that come from Blackberry or Windows Mobile feel like they need to have their apps back. But I had an iPhone and spent more than 130 bucks on apps. And you don't see me complaining. Its obvious that you wont get your money back or your app.
Click to expand...
Click to collapse
I don't know how's the customer service in Puerto Rico, but here, customer service usually would keep the client happy.
If you have apps in your iPhone, you can still use them. In my case, the application was deactivated from my Blackberry. So more than a purchase, I feel like I just borrowed it from them for two months.
If your apps in your iPhone stopped working, you need to jailbreak it, or take it to a small cell retailer, they will free the software for you, so you can use it as an iPod touch.
From google market, you own the app. It moves with your login, to what ever android phone you're on. Just log into market and there they are. The free apps on the other hand you need to track their names, to reload. But hey, "not going to look a gift horse in the mouth", or they are much appreciated.
kwajr said:
Actually hallmark is right
If you bought office for Windows does that entitle you to get office for MAC
Sent from my Evo on on the Now network from Sprint
oh and duck Apple
Click to expand...
Click to collapse
Nope. This is not a valid comparison.
The thing is that when you purchase another computer, you can still use the old computer for your application. In my case, the software I bought was disabled. This doesn't happen when you get a Mac, the software still works on your Windows computer, correct?
At least, they should have kept the software running on my BlackBerry.
baiatul said:
That's why iPhone, the Apple store, and iTunes work great, and beat the customer service of any other company. this would have never happened with their online app store.
Click to expand...
Click to collapse
oh yeah? try and buy an app in the android market and then get it for free in the app store. its not going to happen, just like kwajr said. when you buy software you buy it for the platform youre on, not for the license fee across platforms. ive purchased at bat twice this year for this exact reason
baiatul said:
I don't know how's the customer service in Puerto Rico, but here, customer service usually would keep the client happy.
If you have apps in your iPhone, you can still use them. In my case, the application was deactivated from my Blackberry. So more than a purchase, I feel like I just borrowed it from them for two months.
If your apps in your iPhone stopped working, you need to jailbreak it, or take it to a small cell retailer, they will free the software for you, so you can use it as an iPod touch.
Click to expand...
Click to collapse
You changed platforms. What did you expect? You should have factored this into your purchasing decision. As someone already said, if you go from Mac to Windows, you think BestBuy is going to give you free copies of everything you already own?
baiatul said:
I don't know how's the customer service in Puerto Rico, but here, customer service usually would keep the client happy.
If you have apps in your iPhone, you can still use them. In my case, the application was deactivated from my Blackberry. So more than a purchase, I feel like I just borrowed it from them for two months.
If your apps in your iPhone stopped working, you need to jailbreak it, or take it to a small cell retailer, they will free the software for you, so you can use it as an iPod touch.
Click to expand...
Click to collapse
They didn't stopped working. I just switched to Android. Do you actually have the brains to say they need to transfer them over to android? And you can actually use your Apps in your iPhone, iPad and iPod Touch with just one purchase.
baiatul said:
Nope. This is not a valid comparison.
The thing is that when you purchase another computer, you can still use the old computer for your application. In my case, the software I bought was disabled. This doesn't happen when you get a Mac, the software still works on your Windows computer, correct?
At least, they should have kept the software running on my BlackBerry.
Click to expand...
Click to collapse
When you get another Blackberry you can still use it.
But if you brought a new MAC instead of pc would u be able to use your Windows versions of office in mac without running a vm
So its a valid point
Sent from my Evo on on the Now network from Sprint
oh and duck Apple
Wait a minute-
Maybe I read your OP too quickly. I have not had a blackberry in 10 years. How did they disable software on your phone? Not doubting your statement, but that just seems odd. Were other purchased or free apps on your old BB disabled?
kwajr said:
But if you brought a new MAC instead of pc would u be able to use your Windows versions of office in mac without running a vm
So its a valid point
Sent from my Evo on on the Now network from Sprint
oh and duck Apple
Click to expand...
Click to collapse
Exactly.
You know people just never seem to amaze me.
GumboChief said:
You changed platforms. What did you expect? You should have factored this into your purchasing decision. As someone already said, if you go from Mac to Windows, you think BestBuy is going to give you free copies of everything you already own?
Click to expand...
Click to collapse
No. No. No.
The previously bought software should still be working on my Blackberry.
When you buy an additional computer, you end up with TWO computers. And you can always use the old software on your old computer.
I cannot use my old software on my Blackberry because the old software was disabled.
If they won't transfer to another platform, at least they should not disable the application I paid for from the old device and leave me with nothing.
Disabling the software you previously bought from your old device is not normal. I have friends with old iPhones, and most of the applications they bought still work even after the cell was disconnected. (they needed to jailbreak it at a retailed.)
They use it as an iPod touch.
I cannot use my Blackberry as an "BB iPod touch."
I've never heard of any software being disabled. I know I have plenty of paid apps on my old BB 8830 and I can still use them even after porting my number to my Evo. Maybe its something you did.
baiatul said:
No. No. No.
The previously bought software should still be working on my Blackberry.
Click to expand...
Click to collapse
What does this has to do with Android again?
Sent telepathically via my Evo.
-_-
I've changed platforms before and a "nice email" explaining the situation could have made things simple for you. Its like some of the members here said in other words you purchased an app for xbox live and then you wanted to use your game on playstation network.
W ihat did when I was in that situation the first thing I though about was barganing. So I emailed the company saying that i purchased a program/app/software and I switched devices running a different OS. I explained nicely (politely) that I purchased that serial/key/registration/or license and if it can't be transferred to the new device (ussually keys/licenses can be tranfered trough platforms because you own that key/license) if it can't be transfered I sugested if the company can offered a key/license or register it on my new device at a fraction of the cost........my 30 dollar app cost only 5 dollars on the new device after I emailed them with the problem.
In conclusion you should understand that you own that app but its for a different OS, but you could have offered them to allow u to buy the app at a discount for the new platform
I have 5 applications I paid for on my old Blackberry. The thing is, I just checked them, and apart from the Hallmark application, they still work. It's a dictionary, and the database is on the SD card.
I have 2 other dictionaries, and they still work.
I don't think it's right of Hallmark to put a padlock on their application once the phone is disconnected, if the rest of the vendors didn't do it.
When you buy a new computer, you can still use the software on your old computer.
I see then its a missunderstanding between you and the company. An email saying that your version is not working properly can fix it. I don't think that app requires you to be on a 2year contract or u will be charged a $200 cancelation fee
Hello guys. Does any of you know how we can set up Google Wallet Tap N Pay to work in Europe or any other app with Tap N Pay option?
you're the only one who use this...
dancapitan said:
you're the only one who use this...
Click to expand...
Click to collapse
how u mean only one? In every store u have PayPass, thats mean u can use Tap N Pay in every story, If ppl in USA can use it, we can use it too in EU.
if you don't know, europe is 10 years behind usa...
I dont think so ?
Sent from my SM-N900T using XDA Free mobile app
I wish I could say it wasn't , but technologically the EU is years behind the USA.
NFC payment is supported by banks, for instance. I've got an NFC chip in my bank card and it's been activated. I can use it wherever I wish.
But the shops? They're still using the phone lines for their pin machines.
The same pin machines they used 18 years ago, which don't support contactfree payment, let alone online payment.
And the NFC system is quite a bit older in the USA than Google Wallet.
There's no point introducing online payments if the shops thenselves won't and can't accept it.
Hell, most places don't even properly have 4G yet.
And as Larry Page has said; Until the EU starts moving forward technologically, Google Pay is not coming to the EU.
Google isn't the problem here. It's the government, and in particular the shop owners.
Many of which don't even have an internet connection in the shop. Little hard to recieve online transactions that way.
So you want Google Wallet, stick a boot up your government's arse to get them to invest in technology. Until they do, it's not happening.
That's what we get for having atechnical, primitive primates as our countries' leaders.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
good point ShadowLea :good:
Does anyone know if tap and pay will work with a non-rooted Note 3 after the new android pay app comes out. My tap n pay doesn't work with the old Google Wallet either. Thx
Sent from my SM-N900V using XDA Free mobile app
kenmorgan said:
Does anyone know if tap and pay will work with a non-rooted Note 3 after the new android pay app comes out. My tap n pay doesn't work with the old Google Wallet either. Thx
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
The required HCE security chipset is not built into the Note 3 for android pay. So unless they change the software with extreme security precautions, it will not work.
kenmorgan said:
Does anyone know if tap and pay will work with a non-rooted Note 3 after the new android pay app comes out. My tap n pay doesn't work with the old Google Wallet either. Thx
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I will confirm this on the weekend. I just spoke to Verizon tech to order new sim card for two new phones (upgrading other users, not note 3s). I asked about that and they stated the nfc sim card is incompatible only on the note 3 but they are freely sending out new updated ones to anyone who ask for it. I did and they said two day shipping on my new nfc/sim card combo that should work with Google wallet/android pay. I will update you with results this weekend. After some research, this is my conclusion after reading between the lines of the tech girl who said she has sent out many new sim/nfc cards for note 3 users since isis/soft card shutdown. My conclusion is the note3 cam with a locked sim/nfc to work only with isis. Since it shutdown, Verizon is giving out the HCE (unsecured) sim/nfc cards (free of charge, just ask them for it).