Problem with USB connectivity, U-Touch and Double tap to wake..... - Zuk Z1 Q&A, Help & Troubleshooting

Hi,
I recently purchased Zuk Z1 a week back. I have 3 problems I have detected till now and would like to know if any one has similar issues and possible ways to solve them.
The first big problem is When i connect to system, the device works fine as Media Device (MTP) and Camera (PTP) but for some reason does not detect when connected as Mass storage.
Second is double tap to wake does not work some times and to make it work the device has to be restarted and lastly the U-Touch functionality to go back or switch between application is not working.

sandar13 said:
Hi,
I recently purchased Zuk Z1 a week back. I have 3 problems I have detected till now and would like to know if any one has similar issues and possible ways to solve them.
The first big problem is When i connect to system, the device works fine as Media Device (MTP) and Camera (PTP) but for some reason does not detect when connected as Mass storage.
Second is double tap to wake does not work some times and to make it work the device has to be restarted and lastly the U-Touch functionality to go back or switch between application is not working.
Click to expand...
Click to collapse
I didn't receive my device yet but here's my input:
First we need to know if your phone is running COS or ZUI!
1- As far as I know, and experience on my devices, mass storage has been removed long time ago! MTP is now the default way!
2- Dunno about double tap.
3- On COS the U-Touch functionality is absent, not yet implemented. On ZUI it should be working.

sandar13 said:
Hi,
I recently purchased Zuk Z1 a week back. I have 3 problems I have detected till now and would like to know if any one has similar issues and possible ways to solve them.
The first big problem is When i connect to system, the device works fine as Media Device (MTP) and Camera (PTP) but for some reason does not detect when connected as Mass storage.
Second is double tap to wake does not work some times and to make it work the device has to be restarted and lastly the U-Touch functionality to go back or switch between application is not working.
Click to expand...
Click to collapse
OK let's try to fix it.
1. Mass storage was removed and MTP is officially used. ZUK Z1 has MTP and it works fine. (Suggestion: Use ZUi)
2. I guess you're using COS and it has 'double tap to wake up screen' issue. Use any other ROMS.
3. Clearly you're not using ZUi. ZUi has UTouch support and some other ROMS like MiUi. Overall COS doesn't support UTouch.

Related

Windows XP can't detect my J5 as MTP device, only as PTP

Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
SO first of all make sure that USB Debugging is enabled on your phone. (Settings>Developer Options)
Make sure that samsung usb drivers are installed You can find them here
When you plug your device in, in status bar it should say transferring images via USB. Click on that balloon and choose "Transfering media files"
One more thing that is recommended is use the original Samsung USB cable.
If this still doesn't work PM me and i will investigate further.
Telepracity
ElenaXX said:
Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
Click to expand...
Click to collapse
I have no idea if it works, but try to enable usb-debbuging in Developer Options (tap build number 7 times to enable Developer Options in About phone).
Im on cm12.1 and when i connect my phone to PC there appear a notification where i can choose Media device (MTP), Camera (PTP) and charge only.
I remember that in past sometimes windows (win 7) was recognizing my phone as PTP too, but i dont remember how i fixed it, probably switching from notification from actual to MTP, i dont remember.
As an alternative, try services like http://web.airdroid.com/ (you need to install app on phone) for transfering files, but personally i dont think i trust that kind of services.
You can try to install Windows Media Player crap and see if thats the problem, if is working.
I would like you to tell me through PM or in the off-topic thread ( http://forum.xda-developers.com/galaxy-j5/how-to/ot-one-galaxy-j5-off-topic-thread-thread-t3461384 ) why you use win xp, why you dont wanna update, i wanna see your opinion about it.
If you wanna a lightweight OS and you are not gaming, then there are linux distributions: http://www.whylinuxisbetter.net/ .
Open dailer and type *#0808#
ElenaXX said:
Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
Click to expand...
Click to collapse
And then select your options
Telepracity said:
SO first of all make sure that USB Debugging is enabled on your phone. (Settings>Developer Options)
Make sure that samsung usb drivers are installed You can find them here...
When you plug your device in, in status bar it should say transferring images via USB. Click on that balloon and choose "Transfering media files"
One more thing that is recommended is use the original Samsung USB cable.
If this still doesn't work PM me and i will investigate further.
Telepracity
Click to expand...
Click to collapse
Wow how much support and how quick... thank u all, really
I will start replying Telepracity by now (I must still carry more tests and study the other replies)
-I removed the previous Samsung USB drivers and I installed the ones u suggest... ok the file name is the same, just 16 vs 19 MB... but that surely DID change something , keep reading
-I turned USB debug ON in phone's developer section EVEN if, actually, I found that in similar threads in the past it was suggested to turn it OFF instead, anyway...
-Ok the original cable is slightly broken but I used it the same. I have another new cable though which was tested with a friend's laptop and it works and my phone there can be detected as MTP (under a newer Windows version though). Anyway I'm interchanging them and they apparently behave the same
So, what changed by installing these apprently "better" drivers and nothing else ?
Finally my PC seems to recognize my phone as a MTP device ! But things are still far from working (by now).
Namely:
Upon connection, no, the phone status bar does not show any "transferring images" or "transferring files"... it's a J5, it just says connected as MTP (vs. PTP)
Windows now says New Hardware detected, Samsung Mobile MTP device WOW
The only difference if I enable the USB debug option being, an additional device gets recognized and listed in the hardware named SamsungAndroidPhone / Samsung ADB Interface
But there's a problem... during installation of the MTP device (listed in Hardware as Samsung mobile USB composite device), I get an error, saying "cannot find the required section inside the INF file" !!!
Still no "?"s or "!"s listed in the hardware though.
And obviously, my Samsung is still NOT accessible as a Volume as it should be...
Oh no dear I'm not one who wants to bother ppl privately to stress with my very own problems but I thank u the same for the offer
I go on experimenting and reading other suggestions, thanks
#Henkate said:
I have no idea if it works, but try to enable usb-debbuging in Developer Options (tap build number 7 times to enable Developer Options in About phone).
Click to expand...
Click to collapse
Thanks. As I already told Telepracity, often I rather noticed the OPPOSITE suggestion, but I tried. The only difference being that if I do, I see an additional device (Samsung ADB or alike) detected and mounted by Windows. What apparently "moved" something was installing these other Samsung USB drivers I was suggested to
Im on cm12.1 and when i connect my phone to PC there appear a notification where i can choose Media device (MTP), Camera (PTP) and charge only.
Click to expand...
Click to collapse
What a pity... so they dropped the UMS protocol aswell. TOO bad. What I really can't understand and agree on is... "alternative" OSs should really fill those voids more or less deliberately imposed by the big companies for some obscure and dirty plans against users' interests, not following them instead ! Oh well. But luckily enough, I noticed that MANY ppl share my thought here and there, that dropping UMS for MTP was a really debateable move. Sigh.
You can try to install Windows Media Player crap and see if thats the problem, if is working.
Click to expand...
Click to collapse
Only as my very last resort... and I don't think I can really... wonder why lol
I would like you to tell me through PM or in the off-topic thread ( http://forum.xda-developers.com/galaxy-j5/how-to/ot-one-galaxy-j5-off-topic-thread-thread-t3461384 ) why you use win xp, why you dont wanna update, i wanna see your opinion about it.
Click to expand...
Click to collapse
I will if I remember... but just for merely convenience reasons
If you wanna a lightweight OS and you are not gaming, then there are linux distributions: http://www.whylinuxisbetter.net/ .
Click to expand...
Click to collapse
Oh I do already ! Don't tell me that lol... but for various reasons I must use that PC, preferrably, to do such
tasks
Thanks anyway
ElenaXX said:
Wow how much support and how quick... thank u all, really
I will start replying Telepracity by now (I must still carry more tests and study the other replies)
-I removed the previous Samsung USB drivers and I installed the ones u suggest... ok the file name is the same, just 16 vs 19 MB... but that surely DID change something , keep reading
-I turned USB debug ON in phone's developer section EVEN if, actually, I found that in similar threads in the past it was suggested to turn it OFF instead, anyway...
-Ok the original cable is slightly broken but I used it the same. I have another new cable though which was tested with a friend's laptop and it works and my phone there can be detected as MTP (under a newer Windows version though). Anyway I'm interchanging them and they apparently behave the same
So, what changed by installing these apprently "better" drivers and nothing else ?
Finally my PC seems to recognize my phone as a MTP device ! But things are still far from working (by now).
Namely:
Upon connection, no, the phone status bar does not show any "transferring images" or "transferring files"... it's a J5, it just says connected as MTP (vs. PTP)
Windows now says New Hardware detected, Samsung Mobile MTP device WOW
The only difference if I enable the USB debug option being, an additional device gets recognized and listed in the hardware named SamsungAndroidPhone / Samsung ADB Interface
But there's a problem... during installation of the MTP device (listed in Hardware as Samsung mobile USB composite device), I get an error, saying "cannot find the required section inside the INF file" !!!
Still no "?"s or "!"s listed in the hardware though.
And obviously, my Samsung is still NOT accessible as a Volume as it should be...
Oh no dear I'm not one who wants to bother ppl privately to stress with my very own problems but I thank u the same for the offer
I go on experimenting and reading other suggestions, thanks
Click to expand...
Click to collapse
What windows media player version do you have installed on your system?
If 11, then i would suggest you to try disconnecting the phone, uninstalling any current drivers for the phone, then reinstall Windows Media Player 11 again. Install the drivers/ software for the phone from the manufacturer’s website and then re-connect the phone. The settings will be detected automatically and then check whether the issue is resolved.
Telepracity
Telepracity said:
What windows media player version do you have installed on your system?
If 11, then i would suggest you to try disconnecting the phone, uninstalling any current drivers for the phone, then reinstall Windows Media Player 11 again. Install the drivers/ software for the phone from the manufacturer’s website and then re-connect the phone. The settings will be detected automatically and then check whether the issue is resolved.
Telepracity
Click to expand...
Click to collapse
Well no the matter is, I really have NO Media Player installed and if there was one initially (I don't remember lol) I had surely uninstalled it together with most M$ crap or unused programs. Just, I dunno why I must have a WMP installed at any cost to access an MTP device... ok I could even try in the worst scenario...
But clearly my XP configuration misses something in oder to be instructed on HOW to use/interact with MTP devices. Now at least, with the USB drivers u suggested me (note, the previous, not working ones were from manufacturer's site !!!) it can tell it is an MTP device, while before it was only seen as PTP (even if the phone was set as MTP). But it still can't find the proper entry inside the INF file to correctly manage such devices, it seems. I know this is going to become a matter for experts lol perhaps for too much experts... I think I shall soon give up and use another PC or laptop connected to the LAN for that purpose. Just, for various convenience reasons I was much handier for me if I could use that PC with XP instead. Dont' worry. Really I see the matter is getting too troublesome and I'm giving up. Thanks
ElenaXX said:
Well no the matter is, I really have NO Media Player installed and if there was one initially (I don't remember lol) I had surely uninstalled it together with most M$ crap or unused programs. Just, I dunno why I must have a WMP installed at any cost to access an MTP device... ok I could even try in the worst scenario...
But clearly my XP configuration misses something in oder to be instructed on HOW to use/interact with MTP devices. Now at least, with the USB drivers u suggested me (note, the previous, not working ones were from manufacturer's site !!!) it can tell it is an MTP device, while before it was only seen as PTP (even if the phone was set as MTP). But it still can't find the proper entry inside the INF file to correctly manage such devices, it seems. I know this is going to become a matter for experts lol perhaps for too much experts... I think I shall soon give up and use another PC or laptop connected to the LAN for that purpose. Just, for various convenience reasons I was much handier for me if I could use that PC with XP instead. Dont' worry. Really I see the matter is getting too troublesome and I'm giving up. Thanks
Click to expand...
Click to collapse
Try to install wmp because in the microsoft answer website there is a same guy that faces the INF problem and he fixed it updating wmp.
Yes,this is the problem in windows xp,if you install windows media player mtp will work in xp.
OK folks at the end I DID IT finally :good::good:
Thanks for insisting so much about WMP11... eventually I convinced myself there weren't any easier (read: more
"elegant" or clean) workarounds. The drivers and files needed in order for XP to access MTP are simply all there.
Microsoft never thought to release them in a standalone package. Apparently neither MS MTP drivers nor
manufacturer's USB drivers are essential or needed at all, unless one is a developer. After having tried out every possible combinations, checked the files installed, repeated the procedures, etc HERE is the exact list of things (apparently) needed to have a MTP device recognized under Window XP. I'm also publishing this list hoping it may turn out useful to somebody else in the future, one never knows...
1. Installing Microsoft's MTP drivers (MTPPK12) SERVES NO PURPOSE here
2..Installing Samsung USB drivers also serves NO PURPOSE here (unless one wants to use additional features
as perhaps ADB and access the phone modem etc.)
3. Microsoft User Mode Driver Framework IS NEEDED ! Cos there are some files installed which are essential
like wudfrd.sys (NOTE: chances are u don't even need to install this package if u install WMP11 throughfully
cos apparently a similar file is installed but only during a vanilla WMP11 installation, keep reading)
4. If u don't need or don't want WMP11, u can safely install it just partially. I could manage to install WMP11 only
partially. The original self extracting archive must therefore be opened as an archive, and ONLY the
wmfdist11.exe needs be installed (of course, if one wants a full installation, he's advised
to do so, and in that case he can PERHAPS avoid to install the Microsoft User Mode Driver Framework, I
didn't check this option)
5. I can confirm... in my case at least, different USB cables make no difference. And the fact of having USB DEBUG
enabled on the phone has the sole effect of making an additional ADB device being detected under Windows
(for developers) and in that case perhaps u still need to installl Samsung's USB drivers.
Voilà ! As I plugged my phone, it got recognized as MTP suddently. I didn't even need to modify any .INF files
by hand for adding my device's USB ID and such things. And it can now be accessed as a volume.
Case solved Thanks for every contributions
I managed to make recognized my S5 by installing WMP 11 like stated above BUT i cannot copy/view any media files from my Galaxy S5 phone. I tried many cables with no luck. ElenaXX's post was extremely helpful but I couldn't access media files on phone eventhough recognized successfully.
Note: Everytime you change USB mode from Developer Options, it installs additional ADB devies again and again, and modem.

Phone stuck in Charging Only mode

Hi all,
I got a Mavic Pro Quadcopter yesterday, but I cannot get it to talk to my LG V20.
When I connect to the remote via USB cable the phone automatically switches to "Charging Only" mode. I have tried changing it to MTP (media transfer protocol) in both the pull down menu and Developer Options, but it immediately changes itself back as soon as I open the Mavic Go application.
Can anyone suggest a way to force my phone to stay in MTP mode? I really want to fly my new drone. Arrrgggg!
PS: It works OK on my rooted Samsung S2 9.7 tablet, but it does not fit in the remote mounting hardware. Unfortunately I have the H990DS v20, so root is not an option for me.
reaktor TuT said:
Hi all,
I got a Mavic Pro Quadcopter yesterday, but I cannot get it to talk to my LG V20.
When I connect to the remote via USB cable the phone automatically switches to "Charging Only" mode. I have tried changing it to MTP (media transfer protocol) in both the pull down menu and Developer Options, but it immediately changes itself back as soon as I open the Mavic Go application.
Can anyone suggest a way to force my phone to stay in MTP mode? I really want to fly my new drone. Arrrgggg!
PS: It works OK on my rooted Samsung S2 9.7 tablet, but it does not fit in the remote mounting hardware. Unfortunately I have the H990DS v20, so root is not an option for me.
Click to expand...
Click to collapse
your drone probably dosnt support the TYPE C connection, not the phone itself, im unsure how you could make this work tho, type c is a 3.0 connection, micro/mini usb 2.0. Probably a non-compatible connector for the drone sadly.
Just food for thought
Team DevDigitel said:
your drone probably dosnt support the TYPE C connection, not the phone itself, im unsure how you could make this work tho, type c is a 3.0 connection, micro/mini usb 2.0. Probably a non-compatible connector for the drone sadly.
Just food for thought
Click to expand...
Click to collapse
PROBLEM SOLVED! A software update from DJI fixed the issue. The phone still shows as connecting as 'Charging Only' but it now connects to the drone correctly. Full video and control functions.
There is still a problem where the software crashes every few minutes, but it seems most users experience this bug. I'm hoping a further software update will finally make this device safe to fly.

Cant get phone to show up as USB drive in Windows

I have turned on debug mode (not the first time doing this and has worked before on this phone) where I would see my Samsung S6 Edge plus show up as a media drive on my pc so I can transfer files back and forth but now this does not work no matter what I do. any reason? is there issues with this phone? - keep in mind my phone is factory stock, not rooted or loaded with any third party rom.
Could be windows problem, have you tried with other android phones?
When you plug the phone in does it come up with a message saying charging? If so tap in it and see if you need to change it to MTP
Sounds like the drivers. Try out this link: https://www.dropbox.com/s/jze4q58cspwnjwh/SAMSUNG_USB_Driver_for_Mobile_Phones.zip?dl=1
It is for the drivers

USB device not recognized - Verizon Update

So I've been using my phone to sync my music for a long time and today I updated to Verizon's new security patch and suddenly I'm getting a 'USB device not recognized' error when trying to connect my phone to my computer.
Anyone else having this problem? Any solutions?
I read the previous posts when this has happened so yes, the drivers are installed. I just hooked my phone up yesterday and it worked. Fast charging works on it and my PC charges the phone just fine so it's not the micro USB port.
Skynx72 said:
So I've been using my phone to sync my music for a long time and today I updated to Verizon's new security patch and suddenly I'm getting a 'USB device not recognized' error when trying to connect my phone to my computer.
Anyone else having this problem? Any solutions?
I read the previous posts when this has happened so yes, the drivers are installed. I just hooked my phone up yesterday and it worked. Fast charging works on it and my PC charges the phone just fine so it's not the micro USB port.
Click to expand...
Click to collapse
Did you make sure USB debugging is still on? A security update might turn that off
Yeah, that's actually the first thing I checked. Same result either way. I'm just trying to transfer media without having to take the SD card out and it just will not work no matter what I have tried, including re-installing the drivers on my computer and restarting both multiple times.
Skynx72 said:
Yeah, that's actually the first thing I checked. Same result either way. I'm just trying to transfer media without having to take the SD card out and it just will not work no matter what I have tried, including re-installing the drivers on my computer and restarting both multiple times.
Click to expand...
Click to collapse
I've had it happen a couple of times with my Note 5, I think the only way I fixed it was to use a completely different computer and ever reinstalled windows. It's like something got screwy on the computer.
BurnedDrake said:
I've had it happen a couple of times with my Note 5, I think the only way I fixed it was to use a completely different computer and ever reinstalled windows. It's like something got screwy on the computer.
Click to expand...
Click to collapse
Well, I did confirm it works on my other computer but Android Auto in my car no longer works. I'm pretty pissed off because the Verizon update definitely messed up things here. It's the only thing that changed and I had just used Android Auto the day before the updated too. I didn't even think about it until I had to use navigation today and it didn't work.
I just factory reset the phone and tried it and the computer and Android Auto still do not work. Verizon's updates are such garbage and I've been trying to wait for the Galaxy S10 to upgrade my phone.
So I found a (very stupid) fix for this. The reason it was only working on one computer of mine was because that is a desktop that I use a USB hub to connect to. What I found was if I use that USB hub to connect to my laptop AND my car for Android Auto both devices work as they did before. For now I have that USB hub out in my car so I can use Android Auto.
Obviously this is very dumb but it seems to work so if any of you have this issue with your Galaxy S7 Edge this may work for you. The USB hub I'm using is an Anker USB 3.0 4-port Hub that is no longer made and couldn't find it for purchase now but it's possible any hub or their newer ones will work.
Skynx72 said:
Well, I did confirm it works on my other computer but Android Auto in my car no longer works. I'm pretty pissed off because the Verizon update definitely messed up things here. It's the only thing that changed and I had just used Android Auto the day before the updated too. I didn't even think about it until I had to use navigation today and it didn't work.
I just factory reset the phone and tried it and the computer and Android Auto still do not work. Verizon's updates are such garbage and I've been trying to wait for the Galaxy S10 to upgrade my phone.
Click to expand...
Click to collapse
I did a little searching and came across other people having the same sort of problem, here's what they did to get it working:
(I also saw mentiond about deleting the phone from the car's list of Android Auto devices before the following steps)
1. Turn USB debugging ON on the phone. (Under developer options. If you don’t have developer options available in settings, it can be turned on by going to Settings -> System -> About Phone and taping on “Build Number” several times until a message appears saying that you are ‘now a developer’.)
2. Forget the Bluetooth pairing between my phone and my car on both the phone and the car.
3. Clear data for Android Auto app on my phone.
4. Restart Phone.
5. Turn car off-and-on.
That order was important, as I’d tried several combinations of those steps without effect until I hit on this combination. Steps 1, 2, and 3 may be able to be switched around with each other, but it seems they both had to be done before steps 4 and 5 (which seemed to need to be done in that specific order).
Also, if I start the car with the phone already connected, the car tends not to notice the phone. I have to plug the phone in after the car is started and the entertainment system ready to go.
If you want to start over without a factory reset you can do this so it will be like you just did (as far as what we are dealing with here)
---------- Post added at 05:07 PM ---------- Previous post was at 05:03 PM ----------
Skynx72 said:
Well, I did confirm it works on my other computer but Android Auto in my car no longer works. I'm pretty pissed off because the Verizon update definitely messed up things here. It's the only thing that changed and I had just used Android Auto the day before the updated too. I didn't even think about it until I had to use navigation today and it didn't work.
I just factory reset the phone and tried it and the computer and Android Auto still do not work. Verizon's updates are such garbage and I've been trying to wait for the Galaxy S10 to upgrade my phone.
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BurnedDrake said:
I did a little searching and came across other people having the same sort of problem, here's what they did to get it working:
(I also saw mentiond about deleting the phone from the car's list of Android Auto devices before the following steps)
1. Turn USB debugging ON on the phone. (Under developer options. If you don’t have developer options available in settings, it can be turned on by going to Settings -> System -> About Phone and taping on “Build Number” several times until a message appears saying that you are ‘now a developer’.)
2. Forget the Bluetooth pairing between my phone and my car on both the phone and the car.
3. Clear data for Android Auto app on my phone.
4. Restart Phone.
5. Turn car off-and-on.
That order was important, as I’d tried several combinations of those steps without effect until I hit on this combination. Steps 1, 2, and 3 may be able to be switched around with each other, but it seems they both had to be done before steps 4 and 5 (which seemed to need to be done in that specific order).
Also, if I start the car with the phone already connected, the car tends not to notice the phone. I have to plug the phone in after the car is started and the entertainment system ready to go.
If you want to start over without a factory reset you can do this so it will be like you just did (as far as what we are dealing with here)
---------- Post added at 05:07 PM ---------- Previous post was at 05:03 PM ----------
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Yeah, I tried that multiple times and have seen the article you copied here. I even did a factory reset and tried all of that again but it didn't work.
With the way I have it working right now USB Debugging is actually off too (it works with it on or off). Before the recent Verizon update I hadn't even enabled Developer Mode so USB Debugging was always off when it was working. Something screwed up with the way the phone identified itself via USB in the software update and the USB hub seems to fix it.
An official Samsung cable might work (and I have one on the way) but since I bought this phone used without the official cable that hasn't been an option.
Thanks though!!

MTP uncorrupted somehow from a random app? Needs to be confirmed by atleast 5 people before I say this is a real fix.

So my note 3's MTP functionality was beyond oof, i decided to get spacedesk on windows & android, my note 3 was connected & it didnt recognise the PC at all & the PC had no driver detection so like full on corrupted mtp in the highest directory not even root enabled devices read because even though this fix will defy that & show that software without admin rights can somehow get your phone to trigger somthing to reflash its MTP feature / flash the driver with the generic MTP feature!
Im not even sure how but heres a list of what happened in order:
What caused problem:
A drop (did the drop somehow write somthing via the pins? no clue but thank god it didnt touch the booting procedure)
What fixed problem:
Got spacedesk on android
Got spacedesk on windows
Connected android to windows with wire
PC gets a new driver connected sound with the display taking place
Phone supposedly crashes & this is where it fixes itself
Im not sure what couldve done this but i may be convinced that its the drivers that the software got the PC to put on the phone & the phone wasnt not connected at this stage as it was there, just as a display
Phone reboots & PC gives a new driver connected sound
Phone "suddenly" detects PC & so uses the data wires in the cable to tell the PC that theres an android here
Phone is fine now
I need confirmations from around 5 people whos either got this problem & now wants to try this or people with thrashed note 3's purposefully trying to make the problem to then try fix it
(Not saying you should try break your device to confirm this XD)
Device which fix was tested on:
SM-N9005
hlte
SM-N9005
n9005xxugboj1

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