Fingerprint Sensor issue - Zuk Z1 Q&A, Help & Troubleshooting

Loving my Zuk, or was. I set up the screen lock for fingerprint sensor and it was working great. Recognises my thumb first time every time. Now though I can unlock with just a normal swipe. It doesn't even demand the backup pin number. I went back into settings and it still had the fingerprint setup as the screen lock so I removed it and set it up again and hey presto i was back in action but only for about 10 minutes and it went back to no security at all.
There were 4 small OTA updates today so I am guessing one of these has messed it up. Each update didn't say what it was for
Has anybody else had this issue?

Is working well for me.
Have you added other smartlock event (wifi, location, ecc) that can interfere with the lockscreen and disable it?

bartito said:
Is working well for me.
Have you added other smartlock event (wifi, location, ecc) that can interfere with the lockscreen and disable it?
Click to expand...
Click to collapse
My MOTO 360 is in smartlock as a trusted device, don't fully understand what smartlock is to be honest. If I remove it would it affect anything?

gibmonkeys said:
My MOTO 360 is in smartlock as a trusted device, don't fully understand what smartlock is to be honest. If I remove it would it affect anything?
Click to expand...
Click to collapse
Of course!
I have also a smartwatch (LG Urbane) and the watch as a trusted device. When the smartwatch is connected to the phone the lockscreen is always DEACTIVE, even if you have configured a lock screen (PIN, pattern and or fingerprint)
Power off your watch (or set if in airplane mode) to check if lockscreen turns on in the phone

bartito said:
Of course!
I have also a smartwatch (LG Urbane) and the watch as a trusted device. When the smartwatch is connected to the phone the lockscreen is always DEACTIVE, even if you have configured a lock screen (PIN, pattern and or fingerprint)
Click to expand...
Click to collapse
I have just removed my 360 as a trusted device and the screen lock now works perfectly and so I now understand how this works. Many thanks for the advice. I can now stop worrying that I have a faulty device!

gibmonkeys said:
I have just removed my 360 as a trusted device and the screen lock now works perfectly and so I now understand how this works. Many thanks for the advice. I can now stop worrying that I have a faulty device!
Click to expand...
Click to collapse

I am facing as well to a lockscreen and fingerprint issue.
I used fingerprint to open lockscreen and pattern as secondary. After showing the ZUK to somebody I needed to modify the pattern. From that time I am unable to switch back to fingerprint. Only three opportunities what I have, and no swipe or fingerprint, due to "Disabled by administrator, encryption policy or credential storage". What accessibility service messes up the fingerprint usage? Do you guys have an idea? All of them are swiched off.
---------- Post added at 01:17 PM ---------- Previous post was at 12:22 PM ----------
My problem is solved. I needed to delete credentials in security settings.

Hi. I'm having some problems with the fingerprint sensor. Is working intermitent or not. I've asked zuk support already but no answer yet. I don't know if it's a software issue or hardware. It's any way to calibrate the sensor? Maybe it's decalibrated? Any help will be usefull. Thank you.
LE I already made a factory reset. No improvement.

Cmdragan said:
Hi. I'm having some problems with the fingerprint sensor. Is working intermitent or not. I've asked zuk support already but no answer yet. I don't know if it's a software issue or hardware. It's any way to calibrate the sensor? Maybe it's decalibrated? Any help will be usefull. Thank you.
LE I already made a factory reset. No improvement.
Click to expand...
Click to collapse
I'm using the Zuk since a month, and no problems with the fingerprint at all.
In any occasions, the fingerprint sensor don't detects the finger the first time but at second try.
Since a few days, I'm on CyanogenMod (instead of Cyanogen OS) and I think the sensor is less responsive (sometimes I need to try three times or use the lock pattern).
But if you are with issues using CyanogenOS I think is due to a hardware issue.

bartito said:
I'm using the Zuk since a month, and no problems with the fingerprint at all.
In any occasions, the fingerprint sensor don't detects the finger the first time but at second try.
Since a few days, I'm on CyanogenMod (instead of Cyanogen OS) and I think the sensor is less responsive (sometimes I need to try three times or use the lock pattern).
But if you are with issues using CyanogenOS I think is due to a hardware issue.
Click to expand...
Click to collapse
I can not use the fingerprints touch button as back button anymore. this happened after last update cynogenmod. any knowledge.
thanks.

sadrettin said:
I can not use the fingerprints touch button as back button anymore. this happened after last update cynogenmod. any knowledge.
thanks.
Click to expand...
Click to collapse
Fingerprint actions has been removed by CM a few OTA updates ago.
I hope a kernel developer will add soon, but ZUK has not too much developers

Modded kernel for COS can be found in the other topic about this issue.
The OnePlus 2 sources happen to have a compatible finger print driver with capacitive button support which is currently being checked out for porting to the Chroma kernel.
So don't fret.. The feature can be restored.

iam not able to use my fingerprint lock, it was working well before but now suddenly it is not showing the option in CHOSE LOCK SCREEN- the SWIPE an d FINGER PRINT OPTION IS DISABLED.
how to enable it

Thanks ... I had the same issue & delete credentials in security settings.

I bought zuk z1 3days ago
Why We cannot use fingerprint sensor to lock and unlock the device for both purposes

Having an issue with the fingerprint sensor.....
Works fine but when push notifications(any notifications**) show up on the lock screen ..the sensor gets non responsive...mind u almost impossible to unlock
Have no choice other than security pin
And I Definitely think this is result of All IN ONE Issue
Say like.....1)fingerprint sensor integrated into hone Button, 2)Faulty software patching, 3) Me, adding two or more fingerprints
Any Suggestions from u guys Feels helpful
BTW....Bought the product via Amazon.in

Is there a provision in the ZUK Z1 which let's you interact with the device by simply tapping on the fingerprint sensor except on the lock screen?
If the device is locked and the screen is off too, simply placing my hand on the fingerprint sensor doesn't work. I always have to press on the button to wake the screen first.
Any help?

May sb tell me the modell of the finger print reader of the ZUK Z1? Pls. use AIDA64.
Gesendet von meinem Aquaris X5 Plus mit Tapatalk

@infistuff said:
Is there a provision in the ZUK Z1 which let's you interact with the device by simply tapping on the fingerprint sensor except on the lock screen?
If the device is locked and the screen is off too, simply placing my hand on the fingerprint sensor doesn't work. I always have to press on the button to wake the screen first.
Any help?
Click to expand...
Click to collapse
That's part the of custom roms. Fingerprint as home button can be activated by flashing something, you need root. But in the play store you can try https://play.google.com/store/apps/details?id=com.ztc1997.fingerprint2sleep
But it's not that what you need. Without root and a kernel where its implemented its not possible.

Hey my fingerprint was working fine till one day it just started vibrating when I tried to scan it. I tried deleting the saved fingerprints and registered new. I'm not even Able to register new fingerprints. What do I do?

Related

Much worse fingerprint scanner responsiveness after update?

Ok, I'm struggling with this for days and it drives me crazy. After updating to APD1 my fingerprint scanner is much worse and the responsiveness sucks. It used to work well and usually it unlocked the phone on the first try. But I think because of the update it stopped working flawlessly. It doesn't read my finger so well sometimes I need to try few times to unlock the phone. There is also a block for few seconds after the fingerprint is wrongly read. I didn't have this earlier. When I tried to update my fingerprint in settings, the procedure change and now you need to read the fingerprint and take few seconds and repeat. It takes ages to add new finger.
Am I the only one with this problem? I have about 100mails with photos from cerberus because of wrongly read fingerprint.
Or maybe my scanner is broke?
Monkey Slut said:
Ok, I'm struggling with this for days and it drives me crazy. After updating to APD1 my fingerprint scanner is much worse and the responsiveness sucks. It used to work well and usually it unlocked the phone on the first try. But I think because of the update it stopped working flawlessly. It doesn't read my finger so well sometimes I need to try few times to unlock the phone. There is also a block for few seconds after the fingerprint is wrongly read. I didn't have this earlier. When I tried to update my fingerprint in settings, the procedure change and now you need to read the fingerprint and take few seconds and repeat. It takes ages to add new finger.
Am I the only one with this problem? I have about 100mails with photos from cerberus because of wrongly read fingerprint.
Or maybe my scanner is broke?
Click to expand...
Click to collapse
Agreed I have also noticed same issue thought it was just me tho
No problem with mine. It works just as well before the update and I'm on APD1 as well.
No problem with mine as well.
No problem here either after updating to APD1. Same as before. Maybe you should wipe all your fingerprint and record it again.
My wifes s7 is having a problem and she locks herself out alot. My s7e is working amazing. Maybe one fail a day but its my error not the phone.
tapped on #datbombv7EchoRom
it only looks like yours mine is fien too

Face Unlock OOS 5.0.2 - Who's using it?

As most know OnePlus has added their own Face unlock feature with OOS 5.0.2 Oreo. I'm curious to find:
Are you using it?
If your using it do you like it?
Which do you prefer no Face unlock, Android Face unlock or OOS Face unlock?
How reliable have you found it?
How secure do you feel it is?
For myself, I'm impressed as it is so fast and seems to work under any light conditions with the "Face unlock assistive lighting" option on. I never used the Android version of face unlock so can't really compare. I plan to keep using it with a little more verification that it can't easily be fooled (need access to relatives). During the little time that I've tried this new feature, I'm finding that I don't use the finger print scanner to unlock the phone anymore. I was also surprised that it worked with and without my glasses on, which I was sure would effect this feature.
Yes
Yes
OOS
100% so far
Not sure.
I'm using it. It's working 100% so far but how secure? It's not very secure at all since this is only software and no hardware involved which i believe is need for using it for things like payments. The hardware is whats used i think for the depth and contour of your face so a picture can't be used to unlock the phone.this I think is why OOS version of FaceID or FaceUnlock can't be used for payments. It only works if you're look at it pretty much straight on and if you're looking down or close you eyes, it doesn't accept your face, but as soon as I open my eyes it's instant.
Works like a charm, works with or without glases. Use it as a dayly driver. Didn't try to fool it, maybe someone can try.
it gets the job done very well.......i love it.....as far as recognizing with or without glasses i don't find that to work. amazed how fast it is. i found it to work with the phone tilted away from my face at about 30 degrees to the side. its as secure as i want it to be.......just keep my phone locked for when its not on me.......i dont bother to hide lockscreen notifications anyways.......
It works, but took a selfie with another phone and that picture could open my phone. Not very secure at all. Only for convenience.
Works very well but it's not so useful for me. I mean, thumbnail sensor can be used even without looking at the phone.
smartypants said:
It works, but took a selfie with another phone and that picture could open my phone. Not very secure at all. Only for convenience.
Click to expand...
Click to collapse
Are you using Face unlock or Google's Smart Lock? Since it doesn't unlock with pictures, neither with videos. I have tried both several times as well as my gf
Sent from my OnePlus 5 using XDA Labs
I use Face Unlock since it come out, on ob4. Very Fast! But works only in good light. In a room with low light not that well. Could not unlock until i type the PIN.
Now, on ob5 works even better.
Oos Face Unlock.
null0seven said:
I use Face Unlock since it come out, on ob4. Very Fast! But works only in good light. In a room with low light not that well. Could not unlock until i type the PIN.
Now, on ob5 works even better.
Oos Face Unlock.
Click to expand...
Click to collapse
Turn on the "Face unlock assistive lighting" option on the OOS Face unlock panel. That option uses the light sensor to turn the lock screen white if the ambient light is too low for OOS Face unlock to work. The white screen generates enough reflective light to let OOS Face unlock function. For me, that resolves the issue you described. The lock screen ONLY turns white if the light is low, so it is actually an elegant solution to the issue you describe.
I use it and it seems to work well - very fast. No idea on security. I'll try not to lose my phone
Alan
3DSammy
I see that in ob5. The white screen it's for the phone camera to see my face in the dark. It's even Faster. Works very well in the dark.
Yep,
Or course... I do.
Oos is the first, never tried others.
70/30
Looks preety secure, doesn't unlock when my eyes are closed. Tried my image to unlock it & it won't unlock.

Fingerprint unlock issue after Oreo update

Hi everybody,
Is anybody experiencing any issue with fingerprint unlock from lock screen after updating to Oreo (especially on SM-N935F/DS variant)?
Thanks in advance for any answer.
nope no problem at all. in fact its better than in nougat. faster and more response.
edan1979 said:
nope no problem at all. in fact its better than in nougat. faster and more response.
Click to expand...
Click to collapse
Thanks for your reply. Let me clarify better my situation. If I, from screen turned off, press home button, the figerprint is immediatly recognized and the device is unlocked while, if I first press power button and go to lock screen, the fingerprint is not recognized. Did you factory rest your device before installing the Oreo update?
I dont have any of that. both situation the fingerprint work fine. I did not factory reset my device.
edan1979 said:
I dont have any of that. both situation the fingerprint work fine. I did not factory reset my device.
Click to expand...
Click to collapse
It seems that the Fingertouch app that I was using to convert home button in a capacitive button is conflincting with Oreo. It used to work flawlesly with nougat (and marshmallow on S7) but now it appears it's preventing the fingerprint sensor from working properly. Is anybody experiencing someting similar?
I experienced that as if mu device become more slower than android 7.0 and life of battery increased. I THINK how was yours?
[/COLOR]
exellion said:
It seems that the Fingertouch app that I was using to convert home button in a capacitive button is conflincting with Oreo. It used to work flawlesly with nougat (and marshmallow on S7) but now it appears it's preventing the fingerprint sensor from working properly. Is anybody experiencing someting similar?
Click to expand...
Click to collapse
I have the same problem and I'm using fingertouch as well. Any fix for this?
exellion said:
It seems that the Fingertouch app that I was using to convert home button in a capacitive button is conflincting with Oreo. It used to work flawlesly with nougat (and marshmallow on S7) but now it appears it's preventing the fingerprint sensor from working properly. Is anybody experiencing someting similar?
Click to expand...
Click to collapse
That is correct, leave the fingertouch for the time being. Switch to EasyHome, I have to warn you this app a bit lack responsive in comparison but more unlocking friendly.
I had exactly the same problem after upgrading to Oreo on my S7. I had to uninstall and re-install Fingertouch, and then it works again.

Fingerprint issue

I am using Max pro m1 since 1 month and I face this issue where the fingerprint doesn't respond at all , It's doesn't even vibrate to acknowledge the failed recognition , I need to tap twice or more for it to know that I place a finger on the sensor and then it recognises.
I am on the latest build to date
1805.316 -> released on 12 July 2018
kenway66 said:
I am using Max pro m1 since 1 month and I face this issue where the fingerprint doesn't respond at all , It's doesn't even vibrate to acknowledge the failed recognition , I need to tap twice or more for it to know that I place a finger on the sensor and then it recognises.
I am on the latest build to date
1805.316 -> released on 12 July 2018
Click to expand...
Click to collapse
Known issue. Try tapping it with a slightly more force on the first try itself instead of just touching it lightly.
You will then get used to it after a few times.
candiesdoodle said:
Known issue. Try tapping it with a slightly more force on the first try itself instead of just touching it lightly.
You will then get used to it after a few times.
Click to expand...
Click to collapse
Ya , that's working.
Is it due to a cheap sensor , or software stuggling to render accuracy?
Thanks for the reply mate !
kenway66 said:
Ya , that's working.
Is it due to a cheap sensor , or software stuggling to render accuracy?
Thanks for the reply mate !
Click to expand...
Click to collapse
Mainly the first, partly the second.
Hi , I am using asus zenfone max pro m1, and i am facing fingerprint sensor problem as the touch is accessing 2 times, how to solve it.
https://forum.xda-developers.com/as...to/build-316-fingerprints-recognised-t3817555
similar issue
Asus zenfone max pro m1 Fingerprint Sensor Issue Solved
The issue is happened to me. Like in this issue i can't be able to use fingerprint sensor and do all the stuff to get rid of this. I even deleted all the fingerprint and after this i can't be able to add new fingerprint. But know from this trick i applied it's all solved. It's that you just have to restart your device and it all works fine. Yaa seriously.. Thankyou..
Yeah i too faced the issue. On day 1 itself after sometime my fingerprint sensor was not at all responding. I had to manually enter password to unlock. I deleted all my fingerprints. Restarted and added newly. Now Day 3 so far no problem with unlocking.
Me also faced this problem in 6gb 318 firmware
After restart working fine.
Same to me
after sometime my fingerprint sensor was not at all responding. I had to manually enter password to unlock.
Click to expand...
Click to collapse
Same for me 4GB variant user. There are times that it doesn't respond at all

Moto G5 plus: Navbar not accepting touch, even woth one nav button feature.

Hi,
I've a moto g5 plus which is not accepting any touch to the navbar area. Even when I enable the one nav button feature, the navbar keys hide but I cannot touch or register response to that. I don't think it's a hardware issue but if it is, how should I check it?! I'm currently using fluid navbar guesture app to navigate.?
The problem appeared suddenly when I was on Android 7.0, I thought ota will fix this problem. So I updated device to 8.1. But problem did not solved. So I tried hard reset, but no luck. If somebody know what exactly the problem is, I'd be glad. The device is not rooted nor the bootloader is unlocked.
How do I install stock oreo rom? I think this should fix it but I'm not sure.
Please help.
If you have your warranty you should get the device checked, that sounds hardware unless you rooted (you didn't) and touched something
What was the last thing you remember doing before this trouble started?
Does the screen touch works at the bottom? Does the navbar register the touch but it doesn't do anything? Can you see your lockscreen?
M1810 said:
If you have your warranty you should get the device checked, that sounds hardware unless you rooted (you didn't) and touched something
What was the last thing you remember doing before this trouble started?
Does the screen touch works at the bottom? Does the navbar register the touch but it doesn't do anything? Can you see your lockscreen?
Click to expand...
Click to collapse
Hi M1810, thanks for replying.
I've been told it's hardware issue by service centre but they not even touched my phone, that's another story perhaps. I don't think it's a hardware issue as I'm doubtful about how only the navbar portion of my screen became unresponsive only and not other part of screen?!!!
Last thing I remember doing is switching between one nav guesture feature toggling on and back. But it was working fine then for some time. It just suddenly stopped working. (This is the reason I think this is a software issue. With the moto nav bar feature.)
I've enabled the show touches from developer option. The taps not even getting registered on the bottom portion. Other than that, there is no problem. I can see lock screen but cannot touch the bottom three icons, the camera and google mic thing.
uXDay said:
Hi M1810, thanks for replying.
I've been told it's hardware issue by service centre but they not even touched my phone, that's another story perhaps. I don't think it's a hardware issue as I'm doubtful about how only the navbar portion of my screen became unresponsive only and not other part of screen?!!!
Last thing I remember doing is switching between one nav guesture feature toggling on and back. But it was working fine then for some time. It just suddenly stopped working. (This is the reason I think this is a software issue. With the moto nav bar feature.)
I've enabled the show touches from developer option. The taps not even getting registered on the bottom portion. Other than that, there is no problem. I can see lock screen but cannot touch the bottom three icons, the camera and google mic thing.
Click to expand...
Click to collapse
If not even the lockscreen lower part reponds then it's hardware.. if updating/reseting did not solve it
M1810 said:
If not even the lockscreen lower part reponds then it's hardware.. if updating/reseting did not solve it
Click to expand...
Click to collapse
Last question.... Can I install stock 7.0 rom by using this guide (https://forum.xda-developers.com/g5...e-npn25-137-67-5-fastboot-t3694738/amp/) )?! I'm currently on updated oreo 8.1. or should I flash the oreo based pixel experience rom?!
uXDay said:
Last question.... Can I install stock 7.0 rom by using this guide (https://forum.xda-developers.com/g5...e-npn25-137-67-5-fastboot-t3694738/amp/) )?! I'm currently on updated oreo 8.1. or should I flash the oreo based pixel experience rom?!
Click to expand...
Click to collapse
I don't know for sure, i recommend you to ask in that thread, ehat i know is that it is not recommended to install custom ROM's if you're currently on 8.1 stock

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