Zuk z1 charging issue. - Zuk Z1 Q&A, Help & Troubleshooting

Hello all,
I recently met a problem when I plug my z1 to the adapter. There is no vibration or green led notification or "lightning symbol" on the icon battery but the phone is charging. And when I turn it off and plug it, it vibrates, shows brielfy the battery level and then it reboots to the system.
But when I plug it to my computer, the phone charges correctly with vibration, led notification etc...
I tested another adapter (nexus 7 adapter) but the problem is the same.
I tried to solve my issue by flashing the last official signed rom (by recovery) and done all OTA updates but the problem is still here.
Does anyone have an idea of the of my problem and can help me to solve it ? I use the official USB type C cable.
Thank you very much for your help.

Same problem here
Hi,
I've been a ZUK Z1 user for 4 days now and I'm experiencing the exact same issue. The phone charges whatever you have it plugged to, although only shows it when plugged into a PC.
So I would say this is a software bug which hasn't been discovered yet, or either a hardware problem in the worst of the cases.
Let's hope is the first one
PD: if you own a Z1 please check this, it should really be investigated

thank you for your reply
I'm relieved I'm not alone but it seems it is an unusual issue... I hope it will be fixed soon because it's annoying to not know if the phone is charging.

It's the cable... I order a new charger and typ-c cable from OnePlus - now I have no problems.

Are you sure you had the same issue?
I've noticed sometimes the phone detects the cable after being powered on while plugged in.
Also if anybody has solved it changing the cable, please post it:fingers-crossed:

weird thing
Yesterday I used my phone in gps mode, plugged on my car adapter with the original zuk cable and charging worked very well. I'm confused I really don't have any ideas why my zuk doesn't charge well when charging at home

problem solved
Hi, I tried charging my zuk with the original adapter using another cable and everything works fine. Changing cable solves the issue

Yess!!!
I'll order a new cable on amazon then, really appreciate the info.:highfive:
Any recomendation on what cable should I buy?

yess!
I bought ORZLY brand cable on Amazon

I also had to change the cable. Not a very good quality cable Zuk offers then..

Same problem here. Original cable worked perfecly during 2 months. Now I have the same problem.
IMPORTANT:
I ordered from amazon an USB cable, guided by Benson Lung (Google Engineer) recommendations:
http://www.amazon.com/gp/pdp/profile/A25GROL6KJV3QG/ref=cm_cr_rdp_pdp
http://www.theverge.com/2015/11/16/9742360/oneplus-usb-type-c-cable-adapter

I have issue with phone Lenovo ZUK Z1. It was fine for a month. Now not able to connect to PC with cable and not able to charge with adopter also. I tried same cable with different adopted it worked fine. Now I am confused, My phone has issue or charging cable?.

Cbhat said:
I have issue with phone Lenovo ZUK Z1. It was fine for a month. Now not able to connect to PC with cable and not able to charge with adopter also. I tried same cable with different adopted it worked fine. Now I am confused, My phone has issue or charging cable?.
Click to expand...
Click to collapse
i've the same issue since a few weeks. It only beginn to charge, if i reboot the phone. I've given my cable to a friend with a nexus 5x and he said that the cable works perfectly. His cable doesn't work on my phone. So the cable can't be the reason.

Problem solved
Hey...guys .
Actually I got same problem from morning ....So I google it .then I founded this blog and read ur messages ..then I got problem about wire. So I concluded it. And problem is solved ...
U jzt twist ur wire 4 or 5 time ...then connect twisted wire as like in twist condition and plugged in ur phone....
So guys I think is help 2 u also......

That's not solving the problem . Maybe it works a few times. Eventually, it will no longer function . My device should normal load , as provided by the manufacturer . Therefore, I have sent the device and wait for a response since .

Rudra_nike said:
Hey...guys .
Actually I got same problem from morning ....So I google it .then I founded this blog and read ur messages ..then I got problem about wire. So I concluded it. And problem is solved ...
U jzt twist ur wire 4 or 5 time ...then connect twisted wire as like in twist condition and plugged in ur phone....
So guys I think is help 2 u also......
Click to expand...
Click to collapse
You are a life saver :') _/\_

Rudra_nike said:
Hey...guys .
Actually I got same problem from morning ....So I google it .then I founded this blog and read ur messages ..then I got problem about wire. So I concluded it. And problem is solved ...
U jzt twist ur wire 4 or 5 time ...then connect twisted wire as like in twist condition and plugged in ur phone....
So guys I think is help 2 u also......
Click to expand...
Click to collapse
So I tried his method but seems it only worked for a day and now the cable doesn't work anymore

Lenovo zuk z1 is not charging
Lenovo zuk z1 is not charging but when switched off it charges abnormally.

[email protected] said:
Lenovo zuk z1 is not charging but when switched off it charges abnormally.
Click to expand...
Click to collapse
Did you tried another charger and cable? It's the most possible problem. Have you stock Cyanogen OS installed? Any grime on charging socket? Does the battery icon shows charging while screen is on or not?

strongst said:
Did you tried another charger and cable? It's the most possible problem. Have you stock Cyanogen OS installed? Any grime on charging socket? Does the battery icon shows charging while screen is on or not?
Click to expand...
Click to collapse
Yes I tried another charger and cable. I am on linage OS and Battery icon does not show charging while screen is on.

Related

Help, my phone doesn't charge

Tried wall plug, pc usb, even car charger, nothing, everything was fine last night, I woke hop and than this?
did you try using another USB cable connected to the pc?
ozn666 said:
did you try using another USB cable connected to the pc?
Click to expand...
Click to collapse
Yes, problem is not on cables, as the same ones, can charge other phones. I bet i't the micro usb port on phone is loose or something, because when i press a bit harder the phone starts up, but there's no battery so stay awake... I hope this falls under warranty man...
Test pull-out the baterie wait 15 seg and put it.
Test charging on another X5.
It happened something similar to my first Huawei U8800. It only switched on when I remove my battery and plug the AC charger. I went to the store and they exchanged it..
Seems like i've got the same problem. My X5 doesn't charge since last night. Did you find the solution for your phone?
PROBLEM SOLVED. The 2 chargers i tried was both broken
pe2dar said:
Seems like i've got the same problem. My X5 doesn't charge since last night. Did you find the solution for your phone?
PROBLEM SOLVED. The 2 chargers i tried was both broken
Click to expand...
Click to collapse
And why didn't it charge from the PC? doesn't seem right
EDIT: Wrong reply, I thought fjsferreira had two broken chargers

[Q] Weird galaxy note 3 problem

Good morning folks, I have a strange problem with my galaxy note 3.
Since a few days, he would not charge.
When I connect it to the charger it does shows the lightning bolt on the screen, also in the menu it says Charging.
But the % are decreasing instead of increasing
When i connect it to my computer it's fully functional reading/writing also reconized by KIES.
1. First I thought the battery was broken, but this was not the case.
I put the battery in another note 3 and he just did it to charge.
2. The charger itself is not broken, the cable either. This just works with the other note.
3. Charging synch port replaced the phone, problem is not going away.
4. I have set up a custom ROM, it does not work.
5. Returning to the original stockrom
6. Carried out by phone shop Moisture Treatment
But the problem is not solved.
Should I start thinking about a motherboard problem here?
Or maybe you know something I can try.
Thank you very much in advance.
Greetings Johan
johanremunj said:
Good morning folks, I have a strange problem with my galaxy note 3.
Since a few days, he would not charge.
When I connect it to the charger it does shows the lightning bolt on the screen, also in the menu it says Charging.
But the % are decreasing instead of increasing
When i connect it to my computer it's fully functional reading/writing also reconized by KIES.
1. First I thought the battery was broken, but this was not the case.
I put the battery in another note 3 and he just did it to charge.
2. The charger itself is not broken, the cable either. This just works with the other note.
3. Charging synch port replaced the phone, problem is not going away.
4. I have set up a custom ROM, it does not work.
5. Returning to the original stockrom
6. Carried out by phone shop Moisture Treatment
But the problem is not solved.
Should I start thinking about a motherboard problem here?
Or maybe you know something I can try.
Thank you very much in advance.
Greetings Johan
Click to expand...
Click to collapse
Charge in USB ? When is connected to phone ?
galaxy note 3 problem
zelenko said:
Charge in USB ? When is connected to phone ?
Click to expand...
Click to collapse
Also not charging when it's connected to computer or carcharger
johanremunj said:
Also not charging when it's connected to computer or carcharger
Click to expand...
Click to collapse
I think you have hardware problem, its not a software. Search on google problem whit charging
Weird galaxy note 3 problem
zelenko said:
I think you have hardware problem, its not a software. Search on google problem whit charging
Click to expand...
Click to collapse
Think i found the problem...
There's a Charging IC on the mainboard, that maybe is the solution to this problem.
Can't post images by now but keep you informed..
Greetings Johan

Note 4 charges only via laptop

Hi everyone
A few days ago i would like to charge my note 4 via wall outlet but its doents workd.. i tought the cable was broken or the charger had some issue. At home i changed the cable and the charger and the battery but still didnt charge. The only result is the phone switch between charcge and not charge about a million times in a minute.. when i plug the phone on to the laptop via the same usb cable its start charging..
Im using original cables and chargers
phone is on stock mm
I did a factory reset but not helped
Laptop doesnt recognize the phone but only charge it..
I ve already tried clean the charging port
Probably the charging port module is dead and you have to replace it.
https://www.ifixit.com/Guide/Samsung+Galaxy+Note+4+Micro-USB+Port+Daughterboard+Replacement/35006
Στάλθηκε από το SM-N910F μου χρησιμοποιώντας Tapatalk
blaze0513 said:
Hi everyone
A few days ago i would like to charge my note 4 via wall outlet but its doents workd.. i tought the cable was broken or the charger had some issue. At home i changed the cable and the charger and the battery but still didnt charge. The only result is the phone switch between charcge and not charge about a million times in a minute.. when i plug the phone on to the laptop via the same usb cable its start charging..
Im using original cables and chargers
phone is on stock mm
I did a factory reset but not helped
Laptop doesnt recognize the phone but only charge it..
I ve already tried clean the charging port
Click to expand...
Click to collapse
i had same problem with my n910c here is what i did and i successfully solved the problem, first of all use your battery till phone switch off then connect your phone with laptop and dont switch it on, leave it for one night and your problem will solved, i still dont know why this happen but one thing is sure that its not hardware problem its software glitch, so dont put your self in costly condition i hope you get answer
favzan choksi said:
i had same problem with my n910c here is what i did and i successfully solved the problem, first of all use your battery till phone switch off then connect your phone with laptop and dont switch it on, leave it for one night and your problem will solved, i still dont know why this happen but one thing is sure that its not hardware problem its software glitch, so dont put your self in costly condition i hope you get answer
Click to expand...
Click to collapse
Thanks! I did the same last night with power bank.. and thats also fixed the problem but maybe its came from a game called warfriends.. i reinstalled today and after a short playing.. the charger again doesnt worked.. then i deleted all cache about the game and uninstalled.. then later its worked again
I dont know wich one is the best fix.. but now its working
blaze0513 said:
Thanks! I did the same last night with power bank.. and thats also fixed the problem but maybe its came from a game called warfriends.. i reinstalled today and after a short playing.. the charger again doesnt worked.. then i deleted all cache about the game and uninstalled.. then later its worked again
I dont know wich one is the best fix.. but now its working
Click to expand...
Click to collapse
i am glad to help you, hit thanks for that:laugh::laugh: i am still not sure because i have never played that game. but one thing i would like to tell you is that i face that problem only one time and after fully charged by laptop i never got any problem.

[Help] USB not Recognized! and Phone Charging is very very slow.

I have been facing the issue of slow charging from 3 days now. It takes 9-10 hrs to charge completely. Interestingly I just plugged my phone to my PC and USB not recognized pops up every time. I tried changing USB Cables and Chargers , nothing helped. I think these two issues are closely related and some chip is blown up inside. Any idea if what could be causing this?
Use custom kernels
you find the solution ???? please help me if u can !!!
Same issue happened with me when actually Imy phone was bricked,I changed and used other usb cable,then I got solved my issue,then after 3 months,tht cable stopped to work only for my mobile (works in other mobiles still),so I have to keep changing cord n adaptor for fast charging,now iam currently using Moto turbo charging,n from 6 months it's working properly,n never use phone while charging
if pc says that the last usb you plugged is malfunction... than thats the problem with me also.. i guess phone usb port is damage some how... coz my phone also takes 5hrs to charge and pc plug say usb malfunction
You need to get your motherboard change if usb charging board is not seperate. i experienced the sam eissue on my zenfone 5, i did a thourough check, even bought its psu and relaced it. turns out its motherboard was buggy and a slight water drop on the cable mouth caused this issue. better get it replaced if its still in warranty else you will have to buy a new mobo.
jpdmostwanted said:
I have been facing the issue of slow charging from 3 days now. It takes 9-10 hrs to charge completely. Interestingly I just plugged my phone to my PC and USB not recognized pops up every time. I tried changing USB Cables and Chargers , nothing helped. I think these two issues are closely related and some chip is blown up inside. Any idea if what could be causing this?
Click to expand...
Click to collapse
I have same problem you have to change mobile usb charger connector i.e. charging port of mobile. then it will be solved.
Dude do these 3 :
1.check with another adaptor, along with ampere app make sure charging is 2A
2. Change the usb configuration, dont charge from pc it chaarges slow bcoz its DC
3. Change your rom, use custom ones or reflash whatever u r on.

Problem recognizing charging, headset, and PC connection

Hello boys! I have a very serious problem with my LE PRO 3. Since yesterday, the following is happening BUG: When I connect the charger, it does not load immediately. It only loads if I reboot the device. And if I take it out and put it back, it stops loading again. This also happens when I connect to the PC. The device only recognizes if I leave the cable connected and restart. With the headset the same thing. It only recognizes if I leave it connected and restart the device. I'm on the Cydrass Google edition ROM, and my device is the x720 version. I have already switched to other ROMs (LineageOs, Ressuection Remix, and even the Chinese STOCK ROM 26s, and the problem still persists!) Apparently it's a serious problem recognizing my USB port I do not know what else to do! Please, help me!
even first buy , do you have problem ?
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
orsonbear said:
To Vitor_147
Remember, if you change the stock original LeEco rom you cannot say "have a problem with my LePro3", it's no longer the original combo "LePro3" (hardware + software) so expect (and accept) anything (better or worse!) and report the defects to the rom developer.
Now some helping things!
Apart to clean the phone usb c port and to try a new usb cable, you can:
With the usb cable connected, switch the usb debug off (or on) (developer options) then check if your computer detect your phone.
Even if your computer doesn't detect the phone or your phone seems not charging battery, if the usb cable (and charger) is good in 99% of the cases it charges the battery even if not at full charge rate (expect a minimum 4 hours charge time).
Before to give up, the last try is to bring your phone back to factory conditions with everything (but everything!) under the exact conditions of how it came out of the factory, then you can start over there and have an idea of whether the phone has a hardware defect or if it's just a matter of software.
I hope you solve the problem, if you find the right solution please report it here, so other users can learn how to solve this problem! Cheers!
Click to expand...
Click to collapse
I already wrote this up in Omni thread, so I'll keep it short. I've also been experiencing this same issue for a while now, it first happened on stock rom, reboot solves it. Darko tried a fix in his eas kernel, seems to fix it (so maybe somehow kernel related). I believe it might be somehow related to the usb-c controller, cause I found cases online of similar issues with pixel phones (i believe the controller manufacturer is the same as in our phones). I actually know the exact moment when my problems first began, after I used my OTG adapter to connect a usb mouse. Few hours after that, the phone wouldnt charge.
{Disclaimer - this part is purely my theory}
I think it maybe somehow related to a safety "switch/fuse" of sorts, or something to do with static discharge or something similar, and here's why. I did a loot of trial and error since the first time it happened to me cause it scared the sh*t outta me, thinkin my phone is broken. I am vigilant about careful handling of usb ports and such, (ocd-ish really) so theres no way I physically damaged it, its not loose one bit, cleaned it out, tried wiggling the cable around anyway, has no effect, so I excluded the possibility of a faulty port/soldering. A few occurences to note
No1 - if I plug my phone in the charger first, and then plug the charger in the outlet, it breaks the port, I have to reboot to fix it. But plug the charger in the outlet first, then the cable to the phone - no problem. (Static discharge of sorts?)
No2 - since it started happening, the only way my usb-c OTG adapter works is if i first plug the adapter in the phone, and then the desired usb device in the adapter. If i try to plug the adapter in the phone w/say a usb stick already connected to it - no go, doesnt work.
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in undetermined state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
@orsonbear, thats my train of thought aswell, micro discharges occuring while plugging/unplugging causing the controller to freak out, or potentially damage the tiny connections (micro usb only had 4 wires vs 24! in usb-c). But I believe the problem lies somewhere on the software/firmware side, mainly because a reboot solves any issue I have. And also I just remembered, the first time it happened to me was a couple of days after I updated my firmware while updating to 19s, or 20s, cant recall precisely. Anywho, for me it's a minor nuissance, not like the OP who can only connect his phone once before rebooting (I can go for weeks before it occurs).
orsonbear said:
Oh... I'm sorry for what happens to your phone! It's true the safest way to charge a phone avoiding current surge/spikes/shocks is to plug first the charger to AC outlet, then the usb c plug to the phone, then the usb plug to the charger. If possible, never plug/unplug the charger to/from the AC outlet if the phone is connected to the charger.
When the phone is full charged, first unplug the cable, not important which side first, then unplug the charger. If the phone is still charging, better unplug first the cable from the charger side to avoid micro spikes on the usb c port.
If you cannot obtain a normal behavior of the usb c port neither with reflashing the phone with the "qfil" system, perhaps a logic port of the usb c port is burned or simply in indeterminated state, in the last case a total battery discharge may reset the logic port state and the phone can works fine once fully recharged. I'm sorry I can't help you better at this time! Cheers!
Sent from my LEX720 using XDA Labs
Click to expand...
Click to collapse
Yes,
I thought about letting the phone down completely, and see if that does not happen anymore!
Same problem here
Days ago it start happen, exactly how you say, i never change the stock software and it start happen randomly, I have to reboot to recognize anything that I plug into the USB c port, I try factory reset and change from 26s to 23s and it keeps happening so maybe I'm pretty ****ed, someone help me, in my country no one will fix the port u.u (sorry for my English).
Hellao! I'm having a very similar issue, charging works fine and the pc detects the phone but OTG and the audio on my headset is not working. Did someone of you find a solution to this problem?
1. x720, x722 or x727?
2. Where did you buy the phones? (Store names)
3. What kind of USB-C cable were you using? The one that came in the box? Have you used other USB-C cables and adapters to see if it works?
This could be hardware failure due to a lack of QCing from LeEco (just your average hardware issue) or a USB-C cable issue. It's ver. 1.0 on all LeEco Pro 3 models (right)? So I can't say it's the cable for sure. Has anyone attempted to take the phone apart to replace the port? do they even sell the port replacement?
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Linkan78 said:
Similar problem for me. About a month ago my headset stop working and the phone did not recognize it at all, tried with the adaptor to 3,5 mm jack and did not work either. Charging worked though.
Found a replacement chip with usb c port and ordered. Yesterday i replaced the charging port, but still the headset do not work at all, and connection to PC does not work ether. Charging still works as usual.
I ordered the phone from grossoshop 7 month ago with their rom. Tried this evening to upgrade the rom from 5.8.018 to 5.9.020, still grossoshop but no difference... It should not be a hardware problem as i replaced the type c port.
Should i try to flash another rom to see if there's any difference?
Any other suggestions?
Thankful for any ideas
Click to expand...
Click to collapse
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
sk8223 said:
Have you tried switching cables? Could you have broken a contact or something while swapping the port out? Have you tried putting the old port back in to see if the computer recognizes the phone with it? Unfortunately you're gonna have to try everything, even if opening it back up again is tough. LeEco phones aren't exactly known for their build quality. Are you x720? Well, flash whatever ROMs you can, I guess. Might as well try everything.
Click to expand...
Click to collapse
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Linkan78 said:
Yes, I have tried to switch the cables so no problem with them. Have not done a swap back again as the problem seem to be similar as before, so maybe a change to a different rom will be the next step for me. If change of rom does not work, maybe then I'll try to swap port again.
And yes, It's a X720
Thanks for fast reply.
Click to expand...
Click to collapse
Maybe it's not plugged in or attached correctly so the phone doesn't detect it. Sounds like a hardware issue to me, in all honesty. I once took apart my iPhone 5 to replace the non-functional home button and it wouldn't work no matter what I tried. I had to remove the battery, reseat it, and then attach the home button again. It finally worked after a reboot.
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
blanktape said:
just report in on this thread, I as well recently purchased an x727 experienced the similar issue. Basically as described above no matter what roms i test is always have some sort of camera errors when charging.
sometimes charging doesn't work or camera doesn't work I have to reboot to get it to work. extremely annoying. I think it is hardware related.
Anybody else have a solution?
Click to expand...
Click to collapse
i got charging problem dude after second day of use just got it last night x727.ffs.
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Anthp said:
i replace the usb board and the problem persist, i don't know what to do anymore, if someone has passed this problem please speak I am about to smash this damn bugged phone
Click to expand...
Click to collapse
This my advice to anybody considering buying this phone don't why you will get zero support from letv.
I got luckey I have zero problems with phone .
I recommend spending more money and getting a supported phone by the maker.
If you do buy one buy it from Amazon where get a warranty on it.
Sent from my LEX727 using xda premium
Somebody fixed thuis allready as my le2 x626 only detects charging by USB when in fact its connected to the AC adapter.
And extremly slow charging from 9 to 100 % more then ó hours.
Also the phone`s microphone is nog working at all!! And the headphone is nog working!
please help

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