Re-activation locked out. Any idea how to fix this? - Galaxy Note 3 Q&A, Help & Troubleshooting

Friend of mine has a second hand note 3 (N9005) he has had for a while and he did a factory reset yesterday trying to clean it up. Now he can't use the phone because he didn't uncheck the reactivation lock before doing the reset. The previous owner can't remember the Samsung account credentials he used at all. I'm trying to help him fix it and wondering what I could do? There are no Samsung service centers where I live so that's not an option unfortunately.
Things I've tried so far:
1- Forgot ID bug (youtube/watch?v=UdH56pUZAY8)
2. Accessibility bug (youtube/watch?v=uvQawp0hfn8)
Neither one works. Any help would be appreciated.

a1chemist5 said:
Friend of mine has a second hand note 3 (N9005) he has had for a while and he did a factory reset yesterday trying to clean it up. Now he can't use the phone because he didn't uncheck the reactivation lock before doing the reset.
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.

In download mode, it says "REACTIVATION LOCK: ON"?
Look here: http://forum.xda-developers.com/showpost.php?p=60279880&postcount=51

Related

Google account wont go away? Sprint Galaxy Tab

Hi everyone,
Just purchased a galaxy tab on ebay and when i got it, it came attached with the previous owners google account.
No matter what i try, "factory data reset", "remove all applications and try to remove google account" nothing works?
even factory data resets will come back with his account installed?
is there anything i can do to remove his account and add mine?
Thanks.
Go to settings - accounts and sync, click the account and select remove account.
/Feras - Galaxy Tab
Filgaliel said:
Go to settings - accounts and sync, click the account and select remove account.
/Feras - Galaxy Tab
Click to expand...
Click to collapse
Yes I've tried this it says
"This account is required by some applications. You can only remove it by resetting the phone to factory defaults (which deletes all your personal data). You do that in the Settings application, under Privacy."
so i tried deleteting all the market apps and still no go. I must have factory reseted like 25 times already and as soon as it starts up the account is preloaded.
I have reformatted my sdcard, even tried removing the sdcard completely while i factory reset.
nothing is working is there any thing im missing?
Best bet is switch ot off. Hold the up key whilst pressing the power button which will take u into the recovery menu.
Select factory reset on there. That will set it as from the factory for sure!
Sent from my GT-P1000 using XDA App
jongilluley said:
Best bet is switch ot off. Hold the up key whilst pressing the power button which will take u into the recovery menu.
Select factory reset on there. That will set it as from the factory for sure!
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
I have tried this numerous times and it always comes back with the account logged in.
this has me so baffled
Maybe this helps
http://android.modaco.com/content/g...-account-data-stored-in-android/#entry1575859
Heppieboeddah said:
Maybe this helps
http://android.modaco.com/content/g...-account-data-stored-in-android/#entry1575859
Click to expand...
Click to collapse
i will try this now and report back need to root first thanks!
Heppieboeddah said:
Maybe this helps
http://android.modaco.com/content/g...-account-data-stored-in-android/#entry1575859
Click to expand...
Click to collapse
i rooted and deleted the mentioned files some files were missing..
but when i came back? every single account was back (before i did this i removed the accounts i could like facebook etc..)
does anyone have any other ideas?
i tried using odin and flash sprint_dj30_tab.zip even that didnt work?
noman2 said:
i rooted and deleted the mentioned files some files were missing..
but when i came back? every single account was back (before i did this i removed the accounts i could like facebook etc..)
does anyone have any other ideas?
i tried using odin and flash sprint_dj30_tab.zip even that didnt work?
Click to expand...
Click to collapse
Well maybe this?
http://www.mygalaxytab.net/samsung-galaxy-tab-how-to/how-to-remove-gmail-account/
Or a hard reset this way:
Reset Galaxy Tab with Hardware Keys
If Android OS is not loading then you can hard reset Galaxy Tab using hardware Keys combination.
Make sure tab is turned off, Press and hold the Power button for about 10 seconds to turn it off.
Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue press the “Volume” button
When recovery screen appears use “Volume Up/Down” buttons to navigate and select “wipe data / Factory reset” by pressing the “Home” or “Power” button
Heppieboeddah said:
Well maybe this?
http://www.mygalaxytab.net/samsung-galaxy-tab-how-to/how-to-remove-gmail-account/
Or a hard reset this way:
Reset Galaxy Tab with Hardware Keys
If Android OS is not loading then you can hard reset Galaxy Tab using hardware Keys combination.
Make sure tab is turned off, Press and hold the Power button for about 10 seconds to turn it off.
Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue press the “Volume” button
When recovery screen appears use “Volume Up/Down” buttons to navigate and select “wipe data / Factory reset” by pressing the “Home” or “Power” button
Click to expand...
Click to collapse
thanks for the help but as listed in the first few posts i have already tried those and the account keeps coming back.
noman2 said:
thanks for the help but as listed in the first few posts i have already tried those and the account keeps coming back.
Click to expand...
Click to collapse
Well, then i dont know how to be helpfull further. the only thing i wouldt do in youre case, is flash a rom?!
The RotoJMIv2 is a nice one. If you flash it with Odin and use the pit-file as wel, youre phone will be reformatted and i suppose the phone is then completly clean.
Ok I contacted Samsung technical support when I was having a similar problem and they instructed me to power the tab down and once off, press and hold BOTH volume buttons at the same time and press and hold the power button and continue through the menus, if this does not work you can contact Samsung personally if you like the number is: 1-888-987-4357
Sent from my GT-P1000 using XDA App
noman2 said:
Yes I've tried this it says
"This account is required by some applications. You can only remove it by resetting the phone to factory defaults (which deletes all your personal data). You do that in the Settings application, under Privacy."
so i tried deleteting all the market apps and still no go. I must have factory reseted like 25 times already and as soon as it starts up the account is preloaded.
I have reformatted my sdcard, even tried removing the sdcard completely while i factory reset.
nothing is working is there any thing im missing?
Click to expand...
Click to collapse
Sent from my GT-P1000 using Tapatalk
Don't know if you've fixed it yet or tried this, but adding a new account should allow you to remove it.
Was there ever a resolution to this problem? My 'refurbished' tab is doing the exact same thing.
I've flashed it using Odin with both the original EA24 and rooted gingerbread ROMs mentioned in this thead.
http://forum.xda-developers.com/showthread.php?t=1133053&highlight=reinstall+applications+flash+gingerbread
No effect. The Tab 'works' after being flashed, but still has the same problem.
I've factory reset it both through the settings menus and also on the recovery boot screen.
Still, the previous account persists.
It will also not remember any changes I make to it after a reboot. No wifi networks are remembered, no applications I install remain. It behaves the exact same way on both EA24 and gingerbread.
Is this a hardware problem of some kind?

Very annoying bug on 4.0.3 LPY (not found in other topics)

Hallo guys, i just flashed N7000XXLPY via ODIN. Everything worked well but I have one big issue (that wasn't discussed in "bugs" thread).
Whatever I select, Swipe Unlock, Face recognition, Draw pattern, PIN code or whatever, it reacts the same: never requires swipe, PIN, pattern or else for unlocking. If i press briefly the power button, the display light switchs off. If I press again any other button (volume, home or power), the display light turns on but never asks for any method of unlocking. What to do? Does anyone else have the same issue?
Not happening here. Try a hard-reset after flashing a new ROM.
I have swipe unlock by default and it works. Screen does not power on when you press volume button, only if you press power or home button.
Thanks vcespon for your quick response. I tried hard reset via "Volume UP + Home + Power" method, I wiped cache, I tried hard reset via changing the CSC, I restored it to factory settings from menu, nothing worked. Any other oppinion?
LE: I found another issue, maybe is related with the first one. When I want to switch off the phone, I press (for 2 seconds) the power button and it just go to Samsung logo and swhitches off, without asking me those two questions about what I want to do (to can choose beetween flight mode, silent and power off) and if I'm sure that I want to power off the phone.
LE2: Tryed also Indian version (N7000DDLP8), no improvements.
ludiconiric said:
Thanks vcespon for your quick response. I tried hard reset via "Volume UP + Home + Power" method, I wiped cache, I tried hard reset via changing the CSC, I restored it to factory settings from menu, nothing worked. Any other oppinion?
LE: I found another issue, maybe is related with the first one. When I want to switch off the phone, I press (for 2 seconds) the power button and it just go to Samsung logo and swhitches off, without asking me those two questions about what I want to do (to can choose beetween flight mode, silent and power off) and if I'm sure that I want to power off the phone.
LE2: Tryed also Indian version (N7000DDLP8), no improvements.
Click to expand...
Click to collapse
DO NOT WIPE ON LPY!!!
http://forum.xda-developers.com/showthread.php?t=1633938
DaanJordaan said:
DO NOT WIPE ON LPY!!!
http://forum.xda-developers.com/showthread.php?t=1633938
Click to expand...
Click to collapse
I already did it, not knowing that I might brick it.
Thanks for the advice, I won't do it in the future till a safe official Kernel will be released.
Any solve to the issue that I have?
After another search I can see that there are others that encounter the same problem, here is the topic http://forum.xda-developers.com/showthread.php?t=1651005
Hello Sir
Sir i am facing the same problem i have bought galaxy not n7000 and the problem i am facing is i have updated it to official ics indian rom and now i am not able to activate screen lock function and if i hold the lock buttton for 2-3 seconds the phone gets switched off, is it because of the kernel problem or anything else, i tried giving it to the samsung store but they dint fixed it. P.S i was not able to update my mobile through Kies as it said "this device can not be updated through kies" please help...
I just found a fast way to fix this problem.
1. Root your device.
2. Use this solution:
Download from Market "Terminal Emulator"
Open it and type this commands:
su
echo -n ON > /efs/imei/keystr
sync
reboot
100% works !
vcespon said:
not happening here. Try a hard-reset after flashing a new rom.
I have swipe unlock by default and it works. Screen does not power on when you press volume button, only if you press power or home button.
Click to expand...
Click to collapse
are u serious??? Never ever hard reset on the lpy!
Hello Sir
yes it worked, but will it go away if i flash it again with other rom and dont root it???

[HELP SOFTWARE] Volume down stucked

Hey guys,
I have a Galaxy S4 LTE (GT-I9505) and I'm currently at the official 4.4.2 (XXUFN88).
Yesterday I was listening to music and my volume started to go down by itself. I has annoyed me but ok. Today, at the morning, I've noticed that my volume down button wasn't working. So I restarted my phone. So the phone went to the recovery screen. Volume up to flash a rom or down to cancel. I tried so hard but none of the options were available.
After a few tries I succeed to enter in safe mode by turning on my mobile with the volume up pressed. At the safe mode I noticed that the volume up was normally working.
I thought that it could be a hardware issue. Then I head to a place to have this fixed. But after opening the phone we noticed that everything was alright. The technical assistance told me that the problem was at the software. Ok, I came home to reset the s4.
I did a factory reset through safe mode but the problem is still here. Now I'm planning to reflash the rom with Odin, but since I can't choose 'continue' at the recovery screen I don't know what to do.
Please help me. Thanks in advance.
por2guex said:
Hey guys,
I have a Galaxy S4 LTE (GT-I9505) and I'm currently at the official 4.4.2 (XXUFN88).
Yesterday I was listening to music and my volume started to go down by itself. I has annoyed me but ok. Today, at the morning, I've noticed that my volume down button wasn't working. So I restarted my phone. So the phone went to the recovery screen. Volume up to flash a rom or down to cancel. I tried so hard but none of the options were available.
After a few tries I succeed to enter in safe mode by turning on my mobile with the volume up pressed. At the safe mode I noticed that the volume up was normally working.
I thought that it could be a hardware issue. Then I head to a place to have this fixed. But after opening the phone we noticed that everything was alright. The technical assistance told me that the problem was at the software. Ok, I came home to reset the s4.
I did a factory reset through safe mode but the problem is still here. Now I'm planning to reflash the rom with Odin, but since I can't choose 'continue' at the recovery screen I don't know what to do.
Please help me. Thanks in advance.
Click to expand...
Click to collapse
[ATUALIZATION] Hey guys. I had no answer but here I am again.
I'm trying so hard to fix this problem. Now I'm pretty sure that my problem is software related. Just because when I turn on my phone it goes automatically to download mode (and i should been pressing power volume down and menu for that). And if i press volume up it goes to safe mode (but for that i should been pressing volume down and power insted).
Do somebody know how can I accept the option "CONTINUE" at the download screen with volume buttons unresponsive? I do really want to reflash the ROM and check if it works.
por2guex said:
[ATUALIZATION] Hey guys. I had no answer but here I am again.
I'm trying so hard to fix this problem. Now I'm pretty sure that my problem is software related. Just because when I turn on my phone it goes automatically to download mode (and i should been pressing power volume down and menu for that). And if i press volume up it goes to safe mode (but for that i should been pressing volume down and power insted).
Do somebody know how can I accept the option "CONTINUE" at the download screen with volume buttons unresponsive? I do really want to reflash the ROM and check if it works.
Click to expand...
Click to collapse
Can you not use the up button to loop around to continue then select it with power ?
11calcal said:
Can you not use the up button to loop around to continue then select it with power ?
Click to expand...
Click to collapse
No. When it reaches the Download screen any buttons work.
See, I found another guy with the same problem. Another evidence that it's software related: http://forum.xda-developers.com/showthread.php?t=2678489

bought a used phone, has a samsung lock on it?

I just bought a used S5 active and I did a master reset on it to clear out the previous person's info and when i tried to get it to the main screen it has a samsung lock on it. Its on 4.4.2, I've looked up a few ways to bypass it, but most of them require me to be on the language selection screen, when i first boot the phone it goes to a wifi screen, does not give me a language option screen. Does anyone have any idea how to bypass this? I was not able to get ahold of the seller.
thanks
Hi, try to enter recovery mode doing this:
Power Off
Press at the same time: Volume up + Home Button + Power Button
Navigate with the Volume button to "wipe data/factory reset" and press Power Button and select Yes
If this doesn't work tell us.
Well, after some tryes,i have done, Resolved.
Many thanks.

SM-930F Won't reboot, can't be flashed and won't start up due FGP Lock.

Hi!
I've got an Samsung Galaxy S7 since 2017.
Due to an app i wanted to use i tried to Root my phone. It did work but not all apps worked properly so i tried to unroot it.
As it did seem to work but i was still a bit sceptic i decided to do a factory reset to completely empty it.
While doing the factory reset my phone crashed... also found out that i didn't have my OEM allowance on so i can't even enter my phone anymore as it says Custom binary locked by FRP Lock.
I emptied the data / cache and tried to factory reset but it wouldn't do anything.
I tried flashing my phone with the samsung firmware for the S7 with odin, BUT my phone doesn't respond at all.
it just keeps standing on Downloading... do not turn off target. Even if Odin tries to write onto the phone nothing happens, even tho the downloader should respond. Tried different Cables as well. As of now i have no idea what to do left to get in there. i tried for hours, tried different firmwares, but nothing responds... Anyone having tips for me?
When you tried with oden where you in download mode or still on the boot screen with the lock message?
You can't flash if your not in download mode.
to get in download you shoud normally by pressing the Volume Down, Home and Pose On/Off button together for about 3-4 seconds.
Once the Download screen appears, press Volume Up button to continue.
you could give this a try
Press the Power On/Off button and Volume Down button simultaneously for 5-7 seconds as shown below.
Wait for the phone to reboot and start again normally.
See that the Custom Binary Block error message does not pop-up this time.
if not then you could try .
Another useful way to bypass/remove the FRP Lock error is to perform a factory reset on your phone. This can be implemented by booting into the Recovery Mode. To do so:
Long press the Power On/Off, Home and Volume Up button together and was for a screen with multiple options appear before you.
Now use the Volume Down key to scroll down and select “Wipe Data/Factory Reset” using the Power On/Off button as shown in the screenshot below.
Wait patiently for the process to get over and for your phone to restart normally.
Note: you will lose all your data and setting stored in the phone after performing a factory/ hard reset.
Be prepared to set-up your phone from scratch after the process is over.
RichyE said:
When you tried with oden where you in download mode or still on the boot screen with the lock message?
You can't flash if your not in download mode.
to get in download you shoud normally by pressing the Volume Down, Home and Pose On/Off button together for about 3-4 seconds.
Once the Download screen appears, press Volume Up button to continue.
you could give this a try
Press the Power On/Off button and Volume Down button simultaneously for 5-7 seconds as shown below.
Wait for the phone to reboot and start again normally.
See that the Custom Binary Block error message does not pop-up this time.
if not then you could try .
Another useful way to bypass/remove the FRP Lock error is to perform a factory reset on your phone. This can be implemented by booting into the Recovery Mode. To do so:
Long press the Power On/Off, Home and Volume Up button together and was for a screen with multiple options appear before you.
Now use the Volume Down key to scroll down and select “Wipe Data/Factory Reset” using the Power On/Off button as shown in the screenshot below.
Wait patiently for the process to get over and for your phone to restart normally.
Note: you will lose all your data and setting stored in the phone after performing a factory/ hard reset.
Be prepared to set-up your phone from scratch after the process is over.
Click to expand...
Click to collapse
It was already in download mode. i can get into download mode, it just doesn't respond when i try with Odin.
The 2nd doesn't work somehow.. the lock still appears unfortunatly...
And did multiple times wipe data / factory reset but nothing...

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