lost my SAMSUNG GALAXY S5 - Galaxy S 5 Q&A, Help & Troubleshooting

hi....how can i relocate my phone if i hadnt any locationtrakker or somethin?
Somebody an idea??
THX

Ring it and hope someone answers

Olcay27 said:
hi....how can i relocate my phone if i hadnt any locationtrakker or somethin?
Somebody an idea??
THX
Click to expand...
Click to collapse
Google "Android device manager" and log in using the same Google account you had your phone running. You can locate it and remotely erase it if you had the feature enabled in your phone

You can try this:
Option 1 - go to 'findmymobile. samsung. com'
log with your Samsung Account and you can track/lock your phone.
Option 2 - Go to 'android. com / devicemanager'
log with your Google account and you can do the same.
PS: On samsung, you can remotely set a message and add a phone number on Lockscreen. In both option you can track your phone. I reccomend to you try this two options

Related

a few questions...

I'm using a:-
XDA II
ROM: 1.66.00WWE
RV: 1.08.00
which i bought 3 days ago.
I've read the manual a few times and i have a few questions,
1. i downloaded an mp3 from my desktop, when choosing the ringtone, i can't seem to find the file anywhere. what happened?
2. i installed active sync 3.7.1 as a standard partnership. i can share everything except the contact and a few others. when choosing to share, there are no checkbox next to the contacts. ?!?
3. sometimes, after i entered the number and the sms text into a new msg which is to be sent as an sms, i can never seem to send it. the screen will remain in the new msg window. and if i were to exit, it will be saved in the draft. everytime i click onto the send button, the 'envelope' just flew and the mobile number shifts to the right and thats it. ?!?!?!?!?
hope some helpful soul out there could gimme a hand on this
thanks
fy3 said:
1. i downloaded an mp3 from my desktop, when choosing the ringtone, i can't seem to find the file anywhere. what happened?
Click to expand...
Click to collapse
You need to go to settings, system, add ring tone, and add it as a ringtone. This moves the mp3 to \Windows\Rings.
fy3 said:
2. i installed active sync 3.7.1 as a standard partnership. i can share everything except the contact and a few others. when choosing to share, there are no checkbox next to the contacts. ?!?
Click to expand...
Click to collapse
Do you have Microsoft Outlook (not Outlook Express) installed?
fy3 said:
3. sometimes, after i entered the number and the sms text into a new msg which is to be sent as an sms, i can never seem to send it. the screen will remain in the new msg window. and if i were to exit, it will be saved in the draft. everytime i click onto the send button, the 'envelope' just flew and the mobile number shifts to the right and thats it. ?!?!?!?!?
Click to expand...
Click to collapse
Did you make sure to choose the SMS account?
outlook, no... but its not outlook that i need, i basically need the contacts to be in my laptop, thats all.
yes, i've verified many times that it is an sms account...
when in the 'add account' section, i noticed that the SMS has a asterix before it = { *SMS }
does this have got to do with anything?
also
in the windows folder, there is a few files named "MsgQueueMapFileMicrosoft Notification SMS Protocol (Reiceive Only)" and a few others with similar names
what does this mean?
is there something wrong with the settings ?
could the "receive only" thing be the problem that caused me to be unable to send sms msgs ?
how do i undo that ?
fy3 said:
outlook, no... but its not outlook that i need, i basically need the contacts to be in my laptop, thats all.
Click to expand...
Click to collapse
ActiveSync needs outlook for that, whether you need it or not.
fy3 said:
yes, i've verified many times that it is an sms account...
when in the 'add account' section, i noticed that the SMS has a asterix before it = { *SMS }
does this have got to do with anything?
Click to expand...
Click to collapse
The asterix means SMS is the default account.
fy3 said:
also
in the windows folder, there is a few files named "MsgQueueMapFileMicrosoft Notification SMS Protocol (Reiceive Only)" and a few others with similar names
what does this mean?
Click to expand...
Click to collapse
That's normal, it uses those "files" internally. I have those too.
fy3 said:
is there something wrong with the settings ?
Click to expand...
Click to collapse
Could be.
Which SMSes does it NOT send? Only replies to certain people? Only new messages? Does it send replies sometimes/always, but new messages never?
Check Settings(Personal settings)| Phone|Services tab| Voice Mail and SMS(get settings..)|SMS service center
fy3 said:
could the "receive only" thing be the problem that caused me to be unable to send sms msgs ?
Click to expand...
Click to collapse
No, that's not it.
new problem
ok
i've solved the previous problems and its all cool now
nothing a hard reset cannot do ;p
but a new thing just showed up
actually its been bugging me since i bought it
here is how it goes:
when the phone idles for a time period, no one can call in
there is no indication whatsoever when this problem occurs
the only way i found out abt it is when the ppl who tried to call me screwed me when i met them earlier
and the only way to resolve this is tru soft reset
can anyone explain what is happening?

phonebook filter problem..

my contacts are in my sim and I copied them to phone memory to get extra fields to edit. now there are duplicated contacts in phonebook. it's showing both sim and phone memory in contact list. I used filter and choose only phone memory in contact listing but after closing phonebook, filter is turning back to list all option automaticly. is there any way to set and save filter "only phonebook" option?
i knew someone would pop up with this. no i didn't find any solution.
(other than) thanks to my service provider, i have 64k sim. phonebook1 and phonebook2. both store 250 contacts. only step i have to do is goto sim manger, switch to other phonebook and restart. there my problem was solved. but still any one with a fix?
Gothik said:
i knew someone would pop up with this. no i didn't find any solution.
(other than) thanks to my service provider, i have 64k sim. phonebook1 and phonebook2. both store 250 contacts. only step i have to do is goto sim manger, switch to other phonebook and restart. there my problem was solved. but still any one with a fix?
Click to expand...
Click to collapse
Search in this forum for "kaiser_sim_fix" this will fix your problem. In case you can't find it, just let me know and I will send it to you.
Regards
cimber
You can also use "Advanced Configuration Tool".. Besides many usefull Settings you also can change, which Contacts to Display
Sry, I'm not allowed to Post links...
You can find this Tool in the Forum, just replace the End of the Webadress of this Post with the following:
showthread.php?t=418151

[Q] Help Disabling Service Messages

I need to Disable receiving Service messages from my network operator as i get charged for receiving some messages.
He asked me to disable the settings. i searched for the option but cant find anywhere. tried message settings, internet settings n others. i have done this earlier in nokia but htc dont know where to find it.
pl help
thank u
realxception said:
I need to Disable receiving Service messages from my network operator as i get charged for receiving some messages.
He asked me to disable the settings. i searched for the option but cant find anywhere. tried message settings, internet settings n others. i have done this earlier in nokia but htc dont know where to find it.
pl help
thank u
Click to expand...
Click to collapse
Services messages are messages sent by third part services such as the people with ringtones, games wallpapers and other crap.
Contact your operator to cancel those services.
Skye Menjou said:
Services messages are messages sent by third part services such as the people with ringtones, games wallpapers and other crap.
Contact your operator to cancel those services.
Click to expand...
Click to collapse
s, thanks for your reply. i asked him to do it , but he says it should be done from by handset only. Still Searching for option to disable it.
realxception said:
s, thanks for your reply. i asked him to do it , but he says it should be done from by handset only. Still Searching for option to disable it.
Click to expand...
Click to collapse
Well, You may need to send STOP to the number they are coming from

Samsung galaxy help/ unknown app

[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Blinkonce said:
[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Click to expand...
Click to collapse
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
thahim said:
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Yes I have. Both the downloaded and system apps but I haven't found anything there
Blinkonce said:
Yes I have. Both the downloaded and system apps but I haven't found anything there
Click to expand...
Click to collapse
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
thahim said:
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
I just checked and I see a "Caller ID and spam protection" but it is off
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Blinkonce said:
I just checked and I see a "Caller ID and spam protection" but it is off
Click to expand...
Click to collapse
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
So where would this be accessible on your phone?
Click the privacy policy?
golgothagecko said:
Click the privacy policy?
Click to expand...
Click to collapse
There is a window that pops up with this app and on it is the settings icon and a privacy policy link. if you click that link you can do some detective work to determine it's this company.
Lock-N-Load said:
So where would this be accessible on your phone?
Click to expand...
Click to collapse
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Charkatak said:
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Click to expand...
Click to collapse
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Click to expand...
Click to collapse
I understand, but what I was trying to say for example on unlocked devices there is a toggle for that kind of service which lets user know about spam and caller ID, but on carrier devices this feature is removed because carriers have their own service that they like to charge user for. My device for example doesn't show anything like I saw in the screenshots. You can open settings and type "notification access" in the search and it will show you the list of apps that have access. See if you can find it there and take appropriate action.
Lock-N-Load said:
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Click to expand...
Click to collapse
It is really annoying me too. I might just end up formatting my phone if I don't any solution soon. A guy on another thread about this said he formatted but then it came back.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
Not that I know of. I doubt it but I will find out
Same Caller ID problem
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Click to expand...
Click to collapse
D.milhouse88 said:
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Click to expand...
Click to collapse
Hey, someone from another thread found a solution. I cleared my Chrome history, cookies, and all synced data and I haven't had the issue anymore. I didn't format my phone tho
Edit: nvm, it came back so gonna format my phone and see if it finally disappears
Edit: AFter formatting, it's been a day, I restored my apps and data but it hasn't appeared anymore
Here is the link to his solution: https://forum.xda-developers.com/showpost.php?p=73750558&postcount=13
Hi am having the exact same problem and haven't found a solution yet. Its driving me crazy!
I am using a Samsung S8 and this app/feature literally appeared out of no where.
Any help or leads would greatly be appreciated!
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
nbright93 said:
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
Click to expand...
Click to collapse
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Might have figured this out
Calisnowman420 said:
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Click to expand...
Click to collapse
So I didn't get to go to the T-Mobile store but coincidentally I was uninstalling apps that I don't use a few days after I made that post. I ended up uninstalling 2 apps, one of which was viva video and I think this might have been the root of the problem. Last time I clicked on that app, it looked completely different and I wouldn't have recognized it as viva video if the name wasn't there. I also noticed that the app will open and run by itself but will not show up in my open apps list (hopefully that makes sense). Even when I had not used it for days, it would still show up in my battery optimization list as an app that needs to be closed. Must be a bug with the new face life. Haven't had any issues since then. I really hope this helps.

Solved: Wear24 can't initiate text via google assistant

Can anyone send text messages via voice?
I'm using messages and not paying verizon, so via bluetooth.
Try this... (on the watch)
Pull up the google assistant
"send a text message to (person), '_________' "
I'm given two options
X Cancel
> Send
via watch
Error screen with a cloud
Sorry, something went wrong
I cannot get it to send.
What I think is happening is that the watch is trying to send the message via Verizon and their Verizon's Message+ app that I have disabled.
How do I set the default to google's Messages app that I use on both the watch and phone?
Anyone able to get this working?
Any ideas?
FYI yes, I can send a message normally via the watch and the app and yes I can reply to texts when they come in.
This is just an issue when I try to initiate a text via the assistant
OK - got it working for anyone who wants to know
Go to apps and find (simply hit the button)
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
Thank you, I was having the same issue. You are a life saver.
:good::good:
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
I legit don't see that with my watch, can someone post picture or 2, upgraded to Wear 2.7.0 and android 7.1.1 on watch.
Where are you lost?
Same versions.
"that" is difficult to work with.
Maybe you could post pictures of what you see
grendude said:
Where are you lost?
Same versions.
"that" is difficult to work with.
Maybe you could post pictures of what you see
Click to expand...
Click to collapse
Things listed is not possible with my wear 2.0 update either. When you click on sim info with newest update, the app gives an error for no connected to verizon(something like this)
Was possible with 1.5 or whatever it ships with.
Again, I am on the SAME version as you.
It works for me.
Have you disabled any apps?
Or, changed any settings that may be causing this error.
Also, try to get the error message in it's entirety.
Maybe a photo?
........
Maybe try turning on or off cellular service.
Maybe try restarting.
Try a few things. It should work, because it works for me.
But, sadly because it works for me and I am on the same version, I'm not the person to help you.
Maybe someone else can chime in.
Good luck
This works for me as well. Please post a screen shot of where you are stuck since the instructions posted earlier worked fine for me.
[/ATTACH][/ATTACH]
grendude said:
Again, I am on the SAME version as you.
It works for me.
Have you disabled any apps?
Or, changed any settings that may be causing this error.
Also, try to get the error message in it's entirety.
Maybe a photo?
........
Maybe try turning on or off cellular service.
Maybe try restarting.
Try a few things. It should work, because it works for me.
But, sadly because it works for me and I am on the same version, I'm not the person to help you.
Maybe someone else can chime in.
Good luck
Click to expand...
Click to collapse
pyoungworth said:
This works for me as well. Please post a screen shot of where you are stuck since the instructions posted earlier worked fine for me.
Click to expand...
Click to collapse
Here's what I see.
You may have to do a reset?
Fyi I already have it disabled. (Start vs stop)
No 3 dots here either, bummer...
Had to do a factory reset, i disabled cellular and all verizon stuff. Must be misunderstanding what you typed, I found it after clicking on side button once and scrolling down for sim info, I was going under settings/apps/system apps which is wrong lol.
thx mate.
SimpyD said:
Had to do a factory reset, i disabled cellular and all verizon stuff. Must be misunderstanding what you typed, I found it after clicking on side button once and scrolling down for sim info, I was going under settings/apps/system apps which is wrong lol.
thx mate.
Click to expand...
Click to collapse
That worked, thank you [emoji2]
Rock on!!!
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find (simply hit the button)
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
Worked!
So this indeed does work - BUT - what if I WANT LTE data on the watch and to be able to send an SMS vis Google Assistant? Any ideas on that? I seems like Assistant is trying to send via the default messaging app and it does not have 'permission' to send via LTE. So either the messaging app would have to be Messages+ or the permission granted. The solution is above my knowledge of Android.
dbregman said:
So this indeed does work - BUT - what if I WANT LTE data on the watch and to be able to send an SMS vis Google Assistant? Any ideas on that? I seems like Assistant is trying to send via the default messaging app and it does not have 'permission' to send via LTE. So either the messaging app would have to be Messages+ or the permission granted. The solution is above my knowledge of Android.
Click to expand...
Click to collapse
I agree with you. Disabling LTE altogether is NOT a solution but rather figuring out how to reassign the default messaging app may be the answer.
Unable to send text via assistant after following steps
Hi,
Thank you all for this thread! I just got this watch and followed all the steps mentioned. Unfortunately, I'm still unable to send texts via the assistant as it tries and the gives up saying " could not connect to phone". The same can be seen in the notification panel where it shows that it's disconnected from the phone. I've tried everything including a factory reset, deleting carrier and disabling all version apps. Here are some screenshots of my sim-info on my watch. Kindly let me know anything else that you feel that I should try. Thanks!
balag59 said:
Hi,
Thank you all for this thread! I just got this watch and followed all the steps mentioned. Unfortunately, I'm still unable to send texts via the assistant as it tries and the gives up saying " could not connect to phone". The same can be seen in the notification panel where it shows that it's disconnected from the phone. I've tried everything including a factory reset, deleting carrier and disabling all version apps. Here are some screenshots of my sim-info on my watch. Kindly let me know anything else that you feel that I should try. Thanks!
Click to expand...
Click to collapse
you should try and install the stock google message app in your phone, it worked for me and try to keep your watch in wifi it can also help
I did it it changed the messaging ("through Phone" from "through watch") but neither sends a message ( i am using the google messaging app) " says couldn't connect to your phone" nor calls (still says "through watch") Any thoughts?

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