Database Users

BB got more evo's in, i'm going to replace mine!

I got called about more evo's today at BB, so i'm going to replace mine, wish me luck!
I'll post here with the hardware code and such to see if it's a brand new batch.

tell us if you find anything.
mad curious --- but the possibility of a new batch already is kinda low right? i mean would HTC put a new better batch into production this fast? if they do, damn our massive amounts of emails are helping.

chim4ira312 said:
tell us if you find anything.
mad curious --- but the possibility of a new batch already is kinda low right? i mean would HTC put a new better batch into production this fast? if they do, damn our massive amounts of emails are helping.
Click to expand...
Click to collapse
Very likely no changes yet, they are just pushing out very little. Curious note, the store got one single evo in, not a whole shipment, just one.
Old:
HW:0002
problems:
screen pealing
light leak
grounding problem
bad wifi
bad battery life
New:
Hw:0002
no light leak
screen is stuck firm(for now)
Problems:
Grounding (still present)
Headphone jack is fine on both and i'm still testing the wifi and battery.
I had them put my name back on the list at the bottom so maybe I can get a different batch next time.
I showed the BB people the screen grounding issue and they were like holy crap, then tried their test unit and it did the same thing.

hm. just one? just yours?
could that hint that sprint stopped production for a bit and are trying to fix the issues and readying for a new batch??

chim4ira312 said:
hm. just one? just yours?
could that hint that sprint stopped production for a bit and are trying to fix the issues and readying for a new batch??
Click to expand...
Click to collapse
I'm hoping so, i mentioned to a friend earlier that the huge delay could be that htc is fixing things before putting out more phones. Dangerous thing to do given that cell phones get 'old' VERY quickly but if it's what they are doing then they are amazing.

That sucks both have the screen issue.

do u think that radio shack will be getting more preordered evos in today..idk if radio shacks affiliated with best buy or not

radioshack is not affiliated at all with bestbuy lol
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SiL3nTKiLL said:
radioshack is not affiliated at all with bestbuy lol
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Ohh lol..i had a airhead moment..thanx..but do you think they would cuz it seems sprint,radioshack and bestbuy get them around the same time on fridays? ive been waiting for mne since last thursday

Radioshack told me to call back on Friday. If not they probably won't get any until next Friday.
Bestbuy has no idea and don't expect anything this week.
Either HTC Evo production is more backed up than Incredible or Sprint/HTC is shutting it down to fix issues.

jerryparid said:
Radioshack told me to call back on Friday. If not they probably won't get any until next Friday.
Bestbuy has no idea and don't expect anything this week.
Either HTC Evo production is more backed up than Incredible or Sprint/HTC is shutting it down to fix issues.
Click to expand...
Click to collapse
The BB didn't even know they had this one coming in, called them to confirm that they had my name on the list and 30min later they called back saying they had one for me

mrono said:
Very likely no changes yet, they are just pushing out very little. Curious note, the store got one single evo in, not a whole shipment, just one.
Old:
HW:0002
problems:
screen pealing
light leak
grounding problem
bad wifi
bad battery life
New:
Hw:0002
no light leak
screen is stuck firm(for now)
Problems:
Grounding (still present)
Headphone jack is fine on both and i'm still testing the wifi and battery.
I had them put my name back on the list at the bottom so maybe I can get a different batch next time.
I showed the BB people the screen grounding issue and they were like holy crap, then tried their test unit and it did the same thing.
Click to expand...
Click to collapse
chim4ira312 said:
hm. just one? just yours?
could that hint that sprint stopped production for a bit and are trying to fix the issues and readying for a new batch??
Click to expand...
Click to collapse
mrono said:
I'm hoping so, i mentioned to a friend earlier that the huge delay could be that htc is fixing things before putting out more phones. Dangerous thing to do given that cell phones get 'old' VERY quickly but if it's what they are doing then they are amazing.
Click to expand...
Click to collapse
The thing is that there's only like 15 days left, I've calling them since past Monday without luck.

I'm glad I have insurance. Going to wait about 3 months then file my claim

rutter9 said:
I'm glad I have insurance. Going to wait about 3 months then file my claim
Click to expand...
Click to collapse
I am doing the same, although I certainly hope they dont patch the rooting by then and have that preloaded on new phones...that would be a tough choice then....defective screen with root or fixed screen without root

Received replacement for G2 and what a difference!

Just received my replacement for my G2 yesterday. This is the fourth one I have tried. I am amazed at the difference in this one. The hinges are nice and snug and the signal does not fluctuate wildly. No random reboots (yet) No freezes or turning itself off. The keyboard does not start launching apps randomly. The battery has been super. All the things the first three had issues with. Has HTC fixed the issues in these later batches? So far this unit seems to be on a different level. Anyone else had this excperience? IMO this is now a SUPER phone not just a good phone.

thats what people need to understand. g2's arent a bad phone. htc just made a ****-ton of bad batches of these phones. its almost like diamond in the dirt for people to find a g2 that actually meets up to customer expectation. and sadly they really arent doing much to help out instead they are hoping this can be swept under a rug

I know exactly what you're saying. This is my third G2 and, actually, the only one that works right all the time. The first two reboot a lot (this one hasn't up to now), the second got stuck on bootloader. Also, I had the hinge problem on the second.
This one is perfect, nothing wrong with it up to now.
Sent from my T-Mobile G2 using Tapatalk

I'm still on my first G2 but I think I'm gonna get a replacement cause my hindges are getting pretty loose now. Its like the hindges lost their snap when I open and close it. And when the phone is closed, well it doesn't actually feel like a solid close, it fells like it will just slide open. Hopefully I don't have this problem on the next one. I really like the G2.
Sent from my DETHFONE (G2)

Still have my FIRST G2, I bought it in store on OCT 2nd. I have NO hinge issue. It did reboot on me twice, but that was because of a faulty app. The battery is finally settling in well, I unplug @ 7:45 AM every morning and usually have ~30 - 40% left at moderate use - web surfing, music and texting. This is one of the best phones ive ever owned,

I grabbed mine oct 9th, I wasn't experiencing anything most users were... as soon as i opend it up I checked to see if mine had 4gb, it did and I have had no other issues. Hinge reboots, anything. Seems like they rush, rush, rushed the first batches.

mgshute said:
I grabbed mine oct 9th, I wasn't experiencing anything most users were... as soon as i opend it up I checked to see if mine had 4gb, it did and I have had no other issues. Hinge reboots, anything. Seems like they rush, rush, rushed the first batches.
Click to expand...
Click to collapse
u got a pic of your phone saying u got more the 2.5gb free?
I thought it was the 2.2 issue not a hardware issue.

Mog said:
u got a pic of your phone saying u got more the 2.5gb free?
I thought it was the 2.2 issue not a hardware issue.
Click to expand...
Click to collapse
Its not a 2.2 issue.... the Droid 2 has 8 GB onboard it shows up fine.
Its a NAND issue, its locked and in only about ~1.3 user accessible. Once permanent root is avialable we shoul dbe able to us ALL of 4 GB.... though when I say 4 GB its actually ~3.7 GB

mgshute said:
I grabbed mine oct 9th, I wasn't experiencing anything most users were... as soon as i opend it up I checked to see if mine had 4gb, it did and I have had no other issues. Hinge reboots, anything. Seems like they rush, rush, rushed the first batches.
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Click to collapse
Proof of this 4gb?

Du22ty said:
Proof of this 4gb?
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3.7
keep in mind I have a ton of crap saved to it now.

Did you request a replacement through tmobile or htc? Did you have to send the memory card back with the phone?
Sent from my T-Mobile G2 using XDA App

:facepalm:
That's RAM, and that's 400mb.

Just to give you a heads up, 379832 kB doesn't equal 3.7GB . It would have to state 3879731 kB to equate to 3.7GB .
mgshute said:
3.7
keep in mind I have a ton of crap saved to it now.
Click to expand...
Click to collapse

hahahah opps.

mgshute said:
hahahah opps.
Click to expand...
Click to collapse
Its all good
Sent from my T-Mobile G2 using XDA App

how did you guys replace is cuhz i have the hinge problem and the 4gb memory. just recently bought it like 2 weeks ago.

Please stop these threads, they confuse newcomers or people who just got the phone and just initiate a placebo effect for things that are a non-issue.
Sent from my T-Mobile G2 using XDA App

Could you post the serial # of these 'improved' phones? So we know what to avoid.

When you guys get replacements, do they send you refurbished ones? Or a brand new phone?
I don't trust them, if they say its a new phone but send it without the battery cover and battery, just the phone itself and ask you to send the old one in. Cause I still don't know if someone else used and sent it back to T-Mobile and changed the housing and sending them out as new. Feel me?

I'm still waiting on my 3rd G2 and so seeing how my order is "back-ordered" - i hope i get a G2 from a new batch!
3rd times the charm......... i hope

Chassis Separation above charging port

Anyone ever heard of their chassis coming away from the glass above the port? Woke up this morning to find this.
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Sent from my CM9 Crespo4G using Tapatalk

My GTab does not have this problem and I plug it in to charge every evening. Have had the unit since late-July of last year.
Sent from my GT-P7510 using Tapatalk

Unfortunately, I can't say that I have heard of this happening before. My 10.1 isn't experiencing that, and neither are any of the 10.1's owned by friends and family. At the same time, our tablets are the earlier versions (purchased at launch) that are lacking the Samsung branding under the glass above the charging port. I have a question for you though, has your device been in to Samsung for service? If not, have you contacted Samsung about this? This is definitely something that is covered under the Manufacturer's warranty.

Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.

petcojunkie said:
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
Click to expand...
Click to collapse
You never know until you ask.

petcojunkie said:
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
Click to expand...
Click to collapse
ha! Good luck with that....

I know its just a dream

So they said my screen is warped/ bent, on top of that they say the chassis is now cracked, when my pics clearly show that is not the case. I call bull****, what are my options?
Sent from my Nexus S 4G using Tapatalk

petcojunkie said:
So they said my screen is warped/ bent, on top of that they say the chassis is now cracked, when my pics clearly show that is not the case. I call bull****, what are my options?
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
keep complaining... that's the ONLY way with this bozos....you'll eventually get to a "manager" who will take you to another "manager", then they will either replace it or fix it.....i did that for 18 times with my hp laptop...what a piece of junk.

Just pissed never so much trouble with them. I have several TVs from them and a phone never no problems.
Sent from my Nexus S 4G using Tapatalk

Are they saying since it's "cracked" it's not covered under warranty? Just wondering cause that's definitely bullsh!t.
Sent from my GT-P7510 using one stinky finger.

I'm telling you...get high enough where they give you an email address...email them the photo...they have to fix it...if not...complain...go higher and higher till you get what you want.

So they sent it back despite the pics and everything, wanted me to pay 199.99? Totally dissatisfied with this. I own several nice pieces of Sammy equipment and never any issues....

Hmm, look at that, I kind of see a sliiiight little bump on mine too. I can press on it and see that it does deform a tad. Now you got me all paranoid. Its definitely no where near as bad as yours though.

I really hate to revive such an old thread but the bezel near my charging port has cracked exactly as described as well. Has this happened to anyone else and has anyone gotten a resolution. It seems this is definitely a manufacturers defect

WTF ATT!!

So I got my phone today and low and behold I have some serious (at least to me) blemishes and scratches on the back. Some pics below. I know they may not seem too bad but come on, this is a brand new phone, and unexceptable if you ask me. So I actually go to my nearby ATT store to see if they have stock already so they can swap it out and they don't have any yet. You could see it in the eyes of the workers that they hadn't seen one yet. Borderline oogling over it.
Anyways, they say call ATT and they'll send me another. I call and low and behold they CAN send me a replacement (not overnight mind you, I'd have to pay for that), but as I had to remind them, there is a backorder for it so they couldn't tell me when I'd get it. All this time I wouldn't be able to activate the phone. I say screw it, I'll keep it but you gotta give me something here. All they can do open a customer credit report and see if it goes through. Suffice it to say.....I'm pissed.
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Yeah this is a total case of WTF. Must have happened in the flashing process when they added all their carrier crap.

Wow. Was it shipped in bag full of rocks?

Thats how mine is from GPlay! Not as bad as yours but the same type of marks.... Seems like it was slid around and there was a bunch of dust/debris in the box on the phone.. I called them up right after I saw and they were gonna set me up with a new replacement but there is a problem with there system with that apparently...:roll eyes: So I have to wait for them to fix that then get in contact with me to set up the replacement... Im using this one in a case in the mean time but it definitely shouldn't fly to get one that looks this way!

Looks like someone was skate boarding on it before shipping. Lol I would return it. There is no fu#king way I pay over $700 for a screwed up phone.

Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.

h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Sorry about the phone man - Thankfully sprint didn't add any type of logo..
But this comment had me rolling for like 5 mins..

h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hilarious
Seriously, that is unacceptable. I'd be pissed. Hope u get the replacement soon, you never feel like its quite yours until you get the replacement.
Sent from my Nexus 9 using Tapatalk

h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hahaha this comment had me rollin as well. Sorry about your phone OP. Hopefully they give you some type of credit or something.

That valiant phone fought tooth and nail and tried to resist being tramp stamped. In the end the handset torturers won

h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
You sir win the internet for the day.
Sent from my Nexus 7 using Tapatalk

How is that AT&T's fault? Lol.

"A Lenovo company..."
I would try blast them Motorola and ATT on social media. No way you fork over that much cash money for A defectove unit. I also suggest you QC the camera carefully. It may have got the lense.

Motorola QC issue.

I was at my tmobile store when they unboxed their demo unit and it had the same nonsense. We considered that maybe they just purposely sent the ****ty ones to stores for demo purposes. Hope this is not a widespread issue

That's what you get for purchasing a phone from the devil.

holywhitebread said:
How is that AT&T's fault? Lol.
Click to expand...
Click to collapse
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns

Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
I think it has some room to move because there doesn't seem to be anything keeping it in place or anything protective it has to sit on. Its just sitting on indent of the phone with the documentation. I think it happened during shipping possibly especially if it was man handled it could bounce around and scuff up but idk? i don't see how sliding on cardboard could cause marks like that.
Im also still waiting on Gplay to reply and fix there system to get me a new replacement...

Did you have any issues getting AT&T to initiate the return? This is ridiculous, mine has this too.

Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
AT&T wouldn't have done it themselves, just semantically speaking.
They would have made a deal with the OEM (Motorola) to make the modifications on their behalf before packaging.
Not defending AT&T or anything, of course.

Screen Coating Issues - Please Check Yours and Post Here!

I've had my phone since Monday and have been noticing these two horizontal lines on my phone screen - one on the top left of the screen and the other bottom right. If I wipe them off they virtually disappear, but if I then put my finger over them they come back straight away. I think these are defects in the coating of the screen so that these regions attract fingerprints/oil etc more than the rest of the screen. Here are some pictures:
https://www.dropbox.com/s/2w6pcsrmm8d4b31/DSC_0416.JPG?dl=0
https://www.dropbox.com/s/zv68silgavv80q7/DSC_0417.JPG?dl=0
I have been extremely careful with my phone and haven't done anything that should have caused this to happen. Anyone else noticed anything similar?

I had exactly the same issue in exactly the same places! My thoughts were that it was glue from the build process! Anyway I returned it to the store and they gave me a new one!
H815 UK

mcrane1981 said:
I had exactly the same issue in exactly the same places! My thoughts were that it was glue from the build process! Anyway I returned it to the store and they gave me a new one!
Click to expand...
Click to collapse
Wow, good to hear I'm not the only one. The placement of the lines seems to suggest the screen was maybe passed through rollers during manufacture and these damaged the coating.
I too wasn't sure whether the marks were residue or missing parts of the coating. To test this, I applied a few small drops of water to the screen and they bead into nice droplets where the coating is intact, but when I apply water to the affected areas it spreads out along the line, kept in by the coating outside the region. Here's a picture: photo on dropbox
This is pretty conclusive as far as I'm concerned. I hope the online store I bought my phone from is happy to replace it!

Me too! (P.S. Hi Whirlpoolian )
I edited your thread title to try to attract others, hope you don't mind.
I thought I had dropped it on the screen and caused it. But I know I haven't dropped of bumped it on the screen.
So I think for sure this proves it's a flaw. Let's see who else has this, and what we can possibly do about it.
Please post which version of G4 you have so we can see if there are any patterns.
Mine is the 815 from Taiwan. I've wet the screen to highlight where they are on mine.
I've contacted the place I bought mine from to see what they make of it, as I feel this is a manufacturing flaw that should be replaced.
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Yep, mine's an 815 from Taiwan too.
Another very easy way to check is to wipe the screen clean and then fog it with your breath. The affected regions show up very clearly.
I've also contacted the place I bought mine from... haven't heard anything back yet, I guess because it's the weekend.

Yeah. I've had it too. But mine is on right top, and right bottom.
I will try to go to LG service center in Monday. Mine in the dual Sim version.

Not seeing it on my H811 from Korea. Tried both the fingerprints and the water drops and couldn't find anything. (For some reason my breath won't fog up the screen - maybe I'm a zombie or something? )

Mine seems flawless. Yay.

Hopefully you guys will be as lucky as I was and get a replacement! If not, you might wanna try seeing if this or something similar works!
http://www.amazon.co.uk/gp/aw/d/B00...ic+coating&dpPl=1&dpID=41z3i5dEXnL&ref=plSrch

I had the same issues on my O2 UK handset. Lines across the screen equal distance from top and bottom.
Mine got swapped out at my door for a replacement which is perfect.
Sent from my LG-H815 using Tapatalk

LG quality control seems lacking on the g4. I've owned several LG devices from the og optimus to the flex and g3. Usually this isn't prominent in LG threads
Sent from my LG-H811 using Tapatalk

Same probleme over here... one line on the top left corner and 2 more on the right one...

I have the same issue, I got it home from buying it and thought I had somehow already scratched it... I've been kicking myself for a week now thinking how dumb I was. Time to take it back to tmobile today.

Nukewire said:
I have the same issue, I got it home from buying it and thought I had somehow already scratched it... I've been kicking myself for a week now thinking how dumb I was. Time to take it back to tmobile today.
Click to expand...
Click to collapse
Let me know how that goes. T Mobile stores are a ***** to get a phone returned.. Even when the phones are obviously flawed they'll try to warranty exchange it or tell you to pay the 50 dollar restocking fee.
Sent from my LG-H811 using Tapatalk

Same problem. Those lines appeared on 3rd day of usage. There's at least 7 or so users who have the same defect with their screens on russian phone community 4pda.ru
I'm currently trying to convince the seller that it is a production defect so that I can have the phone returned... It's not an easy thing to do in Russia but I will do my best.

Wow, thanks for the thread. I checked and I have two lines, one at the top and one at the bottom. Didn't notice it on day 1. I have the 815 from Clove.
Sent from my LG-H815 using Tapatalk

Hm, maybe someone should make a list which modells from which reagion are having this problem. I have several G4s here and none has this issue, H815 o2 DE (Germany) batch. This batch was released just around the 8. june, o2 customers in Germany had to wait until then to get the phone, maybe it is only in the first production batch of the G4s.

I just shipped mine back to Clove. Will get a new one sent once they receive it.
Sent from my LG-D850 using Tapatalk

Today i recivied a call from LG. I wil have a replacement in a few days when they confirm its a fabrication deffect.

Wow. I would totally send that back.
I have a Verizon G4 and the screen is fine. This is probably for the 815 international models