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So I just added a credit card to my google wallet as it instructed. I'm trying to buy an app with the credit but on the payment dropdown it only shows my credit card and no credit at all. Any way to check if I have google play credit?
C2Q said:
So I just added a credit card to my google wallet as it instructed. I'm trying to buy an app with the credit but on the payment dropdown it only shows my credit card and no credit at all. Any way to check if I have google play credit?
Click to expand...
Click to collapse
I've had this happen when the purchase was more than the credit I had. How much is the app you're trying to purchase?
its only 2 dollars. Why can't I see my credit?
Two things:
1. Did you receive the "Your $25.00 Google Play balance is ready to use." email after setting up your tablet?
2. Do you have multiple GMail accounts on the tablet? If so, make sure you're making the purchase with the account you used to setup the tablet.
Is it still possible to get multiple $25 Play store credits? I searched for this info, but couldn't find it.
New2Houston said:
Is it still possible to get multiple $25 Play store credits? I searched for this info, but couldn't find it.
Click to expand...
Click to collapse
Not for me. I entered in all info, factory reset, entered it again , no dice.
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
Not for me. I entered in all info, factory reset, entered it again , no dice.
Click to expand...
Click to collapse
No work-around that still works? I saw some people mention SwitchMe.
cg.voabc said:
Two things:
1. Did you receive the "Your $25.00 Google Play balance is ready to use." email after setting up your tablet?
2. Do you have multiple GMail accounts on the tablet? If so, make sure you're making the purchase with the account you used to setup the tablet.
Click to expand...
Click to collapse
1. No
2. No
???
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129
Over there it says: "If you didn't recieve the credit, you may not be eligible to receive the credit"
Now what exactly determines if you're eligible or not? I mean I just got my nexus 7 today from bestbuy.ca
C2Q said:
1. No
2. No
???
Over there it says: "If you didn't recieve the credit, you may not be eligible to receive the credit"
Now what exactly determines if you're eligible or not? I mean I just got my nexus 7 today from bestbuy.ca
Click to expand...
Click to collapse
Do factory reset of your nexus 7. You will get the credit after that. I also faced the same issue after factory reset I got the credit and email too.
cg.voabc said:
Two things:
1. Did you receive the "Your $25.00 Google Play balance is ready to use." email after setting up your tablet?
2. Do you have multiple GMail accounts on the tablet? If so, make sure you're making the purchase with the account you used to setup the tablet.
Click to expand...
Click to collapse
sahshah said:
Do factory reset of your nexus 7. You will get the credit after that. I also faced the same issue after factory reset I got the credit and email too.
Click to expand...
Click to collapse
this fixed it, thanks.
I'm planning on buying a used Nexus 7. Is it one playstore credit per device?
ashish8 said:
I'm planning on buying a used Nexus 7. Is it one playstore credit per device?
Click to expand...
Click to collapse
Yes.
I know why this US$ credit item is grey.
Just check my thread on this issue.
http://forum.xda-developers.com/showthread.php?t=1881243
C2Q said:
So I just added a credit card to my google wallet as it instructed. I'm trying to buy an app with the credit but on the payment dropdown it only shows my credit card and no credit at all. Any way to check if I have google play credit?
Click to expand...
Click to collapse
sahshah said:
Do factory reset of your nexus 7. You will get the credit after that. I also faced the same issue after factory reset I got the credit and email too.
Click to expand...
Click to collapse
worked for me, also the search function thanks to you too!
Sent from my DROID X2 using Tapatalk 2
I ordered the Nexus 7 and activated it today. When looking in the account I activated it on I see no mention of the $25 Play store gift card or the free movie and other stuff that should be included according to the product page. I looked at some other threads about this and they all said "it should be there" and I don't see it! I looked in Google Wallet and in my Purchase History in the Play Store and saw nothing! What am I missing? Or am I just a Bad Luck Brian that just doesn't get the gift card?
Thanks.
You don't get the freebies until you physically have the device in your hands and activate it.
Sent from rooted Nexus 7
Same here, Didnt get anything from google...
Just checked on google, Its long list of goodies..
Enjoy content from Google Play
For a limited time, the Nexus 7 comes with some great preloaded content from the Google Play store (subject to change and regional availability):
Movies
Transformers: Dark of the Moon
Music
Coldplay - “Paradise”, from Mylo Xyloto
Rolling Stones - “It's Only Rock N Roll (live)”, from L.A. Friday (Live, 1975)
Busta Rhymes - “Why Stop Now”
Caribou - “Odessa”, from Swim
Merle Haggard - “Pretty When It's New”, from I Am What I Am
Ingrid Michaelson - “Sort Of ([email protected])”
Wild Flag - “Romance”, from Wild Flag
Clap Your Hands Say Yeah - “Skin of My Yellow Country Teeth ([email protected])”
Tom Morello - “Save the Hammer For The Man ([email protected])”
Sharon Van Etten - “Leonard”, from Tramp
Paul van Dyk – Verano (feat. Austin Leeds)
M. Ward - “Primitive Girl”, from A Wasteland Companion
Pains of Being Pure at Heart - “Heart in Your Heartbreak”, from Belong
Thievery Corporation - “Culture of Fear”, from Culture of Fear
Edward Sharpe & The Magnetic Zeros - “Man on Fire”, from Here
De La Soul's Plug 1 & Plug 2 Present - “Must B The Music”, from First Serve
Wye Oak - “Civilian”, from Civilian
JC Brooks & The Uptown Sound - “Sister Ray Charles (Live From The Lot)”
Delta Spirit - “California”, from Delta Spirit
Eskmo - “Exclusive Ninja Tune Mix”
Magazines
Esquire
Food Network
Family Circle
Popular Science
Conde Nast Traveler
Books
Robert Ludlum’sTM The Bourne Dominion
What country did you activate it in?
Sent from my Nexus 7 using xda app-developers app
Got my $25 of goodies in the email after I activated my Nexus over the internet
rmd3only said:
Got my $25 of goodies in the email after I activated my Nexus over the internet
Click to expand...
Click to collapse
Same here. I received the email within seconds of activating the device. You sure you actually don't have it? Check your balance at the play store and see. The email may have gone to your spam box. Just a thought.
The other thing is - did you get yours from the play store or a 3rd party? The cynic in me wonders whether someone purchased it, returned it, and Google play sees that device as already having received the freebies.
Sent from my Nexus 7 using Tapatalk 2
I bought mine from staples and I unboxed it, signed into google, saw the credit email in my gmail inbox, then unlocked and rooted and wiped the hell out of it and flashed a custom rom and kernel.
I thought maybe I wasn't going to get the other freebies because I searched google play store and they weren't free. But it was user error, I just had to install the specific apps for google magazines and google movies and books.
Sent from my ADR6425LVW using xda premium
Activated it in the USA and I never got an email or anything! Very confused and I wonder if the latest batch of units have the deal expired maybe?
Edit: yes I bought it from google. I looked through my spam folders in a eventually found the message and it mentioned free content but the link sent me to Google help and I can't find the content.
Sent from my Nexus 7 using Tapatalk 2
It'll send the credit and extras to the first account you set up. I have two, my old one one for apps, and a newer one one for my gmail and music. I set up my email/music first when I got the N7 and it gave the credit to that.
Also, pretend like you're going to buy something and when it goes to the choosing payment section look in the drop down for the $25 credit.
Toast95135 said:
It'll send the credit and extras to the first account you set up. I have two, my old one one for apps, and a newer one one for my gmail and music. I set up my email/music first when I got the N7 and it gave the credit to that.
Also, pretend like you're going to buy something and when it goes to the choosing payment section look in the drop down for the $25 credit.
Click to expand...
Click to collapse
I tried this and the gift card did not appear on the drop down. Nor can I find my freebies anywhere besides in the email mention from Google. I would like to mention I had changed my email address a few days prior to ordering Nexus 7 and all of the order emails including the one mentioning the gift card arrived in the old inbox.
Just tried changing the email back and looking in Google Play but still can't find the goodies or the giftcard so I changed back the email.
You have a really good reason to call customer support.
They will probably enjoy a call from someone they can help, and is not yelling at them.
Should be easily fixable.
He said to do a factory restore. Ugh, I just got this thing all set up!
Now that all my data is gone and lost, I got the email saying I got the giftcard!
Shrink said:
Same here. I received the email within seconds of activating the device. You sure you actually don't have it? Check your balance at the play store and see. The email may have gone to your spam box. Just a thought.
The other thing is - did you get yours from the play store or a 3rd party? The cynic in me wonders whether someone purchased it, returned it, and Google play sees that device as already having received the freebies.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Unless they fixed it you can get the $25 on multiple accounts from 1 device. I got two other people $25 dollar credits just from letting them sign in on my device so someone else getting the freebies isn't possible. Neither is getting multiple credits on one account even if you sign on two different devices. Also you have to have a credit card tied to your Google account to get the $25 credit
Sent from my Galaxy Nexus using Tapatalk 2
Factory Data Reset worked for me also
I am glad I found this post. I was getting aggravated that I could not get my credit.
The Factory Data Reset worked for me also. Once I activated it the credit was there automatically.
Now to reload all my apps, music, and books again.
But it was worth.
You guys should have just made a backup with the Nexus Toolkit. :/
Sent from my Nexus 7 using Tapatalk 2
I got my nexus 7 as a gift. When I activated it I didn't get the credit or the other stuff. I did the factory reset (several times actually) but to no avail. When I go to buy an app, there is an 'add card for $25' option which does nothing when I add cards. I tried deleting all my cards, doing a factory reset and none of that made a difference either. I tried calling customer support a couple days ago and he had to escalate since he didn't know how to fix it. I'm still waiting to hear back.
Isn't this your post too?
http://forum.xda-developers.com/showthread.php?p=29095685#post29095685
Yeah. Still haven't figured anything more out yet
Sent from my Nexus 7
Is there a way to contact Google via email to sort this issue out? The Contact Google page doesn't actually offer any email or something.
The factory restore didn't work for ya? Asked Google if there was any other way and they said no. Their number is found on Nexus support page.
I bought my Nexus 7 a month ago and successfully activated it to receive the 25$ credit.
I used 12$ out of the 25$ and then didn't purchase anything for a week or two.
Today I wanted to purchase an app with my remaining 13$ and I noticed the Google Play credit payment method is greyed out and I can't use it.
This is what it says:"This payment method cannot be used for this purchase (RBC)" .
Searched everywhere... didn't see a similar report.
Tried purchasing other apps... to check if it's something specific...
Also tried to purchase apps with my Nexus S... greyed out there as well.
Anyone has an idea why this happened or how to solve it?
As far as I know, the only restrictions are that it cannot be hardware (ie: Nexus 7, GNex, N7 case)
Same problem here...
Same here. First order went fine, but now it's greyed out. FYI, I'm using my tablet outside US, tried both local IP and US based VPN, and neither has worked.
I have the same problem. I think google made it impossible to use the money when you are not from the USA. I saw that all the guys that posted in this thread are from outside the USA.
RJA
RJA88 said:
I have the same problem. I think google made it impossible to use the money when you are not from the USA. I saw that all the guys that posted in this thread are from outside the USA.
RJA
Click to expand...
Click to collapse
Im outside us and i can use it just fine, only problem i had was when the app price was in a different currency it would allow me to purchase it with the credit but i could bypass it using orbot
i am outside USA but I used a VPN for the IP and market enabler for the currency and it didn't help.
I emailed Google about it... I hope they'll respond.
BradleyR2010 said:
Im outside us and i can use it just fine, only problem i had was when the app price was in a different currency it would allow me to purchase it with the credit but i could bypass it using orbot
Click to expand...
Click to collapse
What is orbot?
OK found it. You just use this app? Without vpn or anything else?
Tried using orbot but the $25 still grey out..
.....
bryant_16 said:
Tried using orbot but the $25 still grey out..
Click to expand...
Click to collapse
I am just having exactly the same issue. The worst is I dun even spent one buck yet...Tried a lot of time / method but still failed..:crying:
Yap..encounter the same problem..
It happened to me too. Didn't even get a chance to use my $25 at all
Hope there's a workaround for this..
Same issue here and I'm in Canada...
Hopefully someone will have the solution to this..
Same here. I wonder what the (RBC) error code could mean? I can still purchase apps on the device using my cc, but I've found that I also have a problem buying from the Play store on the web today. Neither my N7 store credit, nor my regular cc are working on the Play Store web site. Trying to purchase anything that way yields a Google Wallet error. Both of these payment methods show up just fine in the Google Wallet settings. Weird.
I've emailed Google about the problem and will report back if I hear anything. BTW, I'm in Australia and I bought my N7 through the Play store.
Same thing here (in the Netherlands, Nexus 7 running PA 1.99 shipped from the USA and an HTC One X running CM10). I have used the credit before to purchase an app, so it's a recent change. Uninstalling updates to Google Play and clearing data has no effect. Orbot returns an error when trying to start transparent proxying, no luck using that either.
Purchasing apps using a credit card is working just fine.
EDIT: Got Orbot to work by using the default iptables, but no luck. Play credit is still greyed out.
Hi,
I am from India, and i got the 25$ credit by entering actual CC info and some random US zipcode and phone. Now when i try to buy an app using the credit i am getting the same greyed out(RBC) error. Any solutions?
tanmayk said:
Hi,
I am from India, and i got the 25$ credit by entering actual CC info and some random US zipcode and phone. Now when i try to buy an app using the credit i am getting the same greyed out(RBC) error. Any solutions?
Click to expand...
Click to collapse
How could google take away the credit from us? It's like they gave us something and now they want it back. What about those who had already spent the $25 earlier on. It's unfair.
i'd spent £0.60 two weeks ago and mine still available. if it makes any difference bought and used in the UK.
Sent from my Nexus 7 using xda premium
Same problem here. I dont think it is related to location.
I was in the US last week. Bought the Nexus 7 and activated to get $25 credit. However, whatever I tried to purchase, it would not let me use the credit. I tried different apps, books, movie and music.
However, have come back to Japan now. Hope this gets resolved soon.
I can't seem to find an answer for this in Google. Was wondering if anyone could help me figure it out.
My mother wants to buy a Nexus 10. She lives in Luxembourg, but spends about 2 months every year visiting us in the US. (She is here now, preparing to buy tablet). She wants to access the US Play Store, both here and at home in Lux. Is this possible? What would we need to do it set it up that way? Is using a US credit card enough or are we going to need some kind of Market Enabler app? VPN/Proxy?
Thanks!
KestrelX said:
I can't seem to find an answer for this in Google. Was wondering if anyone could help me figure it out.
My mother wants to buy a Nexus 10. She lives in Luxembourg, but spends about 2 months every year visiting us in the US. (She is here now, preparing to buy tablet). She wants to access the US Play Store, both here and at home in Lux. Is this possible? What would we need to do it set it up that way? Is using a US credit card enough or are we going to need some kind of Market Enabler app? VPN/Proxy?
Which makes me wonder, when I go to visit her in Lux, will I be able to use my Nexus 10 there and access the play store?
Thanks!
Click to expand...
Click to collapse
You would be able to access the playstore from most countries. The country would remain the one to which your google account is linked and I guess so will the currency.
For example, google movies weren't available where I live around till a month ago. They wouldn't show up on my play store earlier. However, they would show up on my sister's playstore when she visited from London. In simple terms, she was accessing Playstore UK from New Delhi, India.
In answer to the question about the US playstore regarding your mum's tab, I guess you will have to buy a tablet preferably with a US credit card (though this might be overlooked) and definately register it to a US based gmail account. Be sure to register a credit card on the playstore and google account which works in the US.
Sent from my GT-N7100 or the Nexus 10, heaven knows.
Those who help noobs go to heaven. True story.
SacGuru said:
You would be able to access the playstore from most countries. The country would remain the one to which your google account is linked and I guess so will the currency.
For example, google movies weren't available where I live around till a month ago. They wouldn't show up on my play store earlier. However, they would show up on my sister's playstore when she visited from London. In simple terms, she was accessing Playstore UK from New Delhi, India.
In answer to the question about the US playstore regarding your mum's tab, I guess you will have to buy a tablet preferably with a US credit card (though this might be overlooked) and definately register it to a US based gmail account. Be sure to register a credit card on the playstore and google account which works in the US.
Sent from my GT-N7100 or the Nexus 10, heaven knows.
Those who help noobs go to heaven. True story.
Click to expand...
Click to collapse
Thank you
Sent from my Nexus 10 using Tapatalk HD
I'm afraid the above answer may be wrong; it certainly is for Google Play Books. I live in the US, have an Android tablet (Asus TF101 running a Jellybean ROM, tested and working fine with Google Play and with numerous purchases in the US), and it was activated and regularly used for well over a year in the US. My Google account to which it is linked has been used regularly in the US for quite a few years. And to top it all off, the account is linked to a credit card issued in the US, by a US credit union.
Despite all of the above, when I went to purchase a book while travelling overseas on a two week vacation recently, the purchase was denied on the grounds that I was not in the US. It may work briefly, I don't know; I'd been overseas for maybe 9-10 days when I tried the purchase.
However, it was utter childs' play to circumvent this. All I had to do was buy VPN access (it so happens I already had it), go in through the VPN to get a US IP address, and hey presto... The Play store let me make the very same book purchase it had just refused me.
So yes, a VPN is the answer. I used WiTopia, which is US$50 annually or US$6 per month.
https://www.witopia.net/products/
http://forum.xda-developers.com/showthread.php?t=1978281
This thread might make clearer which credit card to use. You can read the credit card related part.
As for the reply by the person above me, as he has tried purchasing from google playstore while travelling he might have a better idea about that, though I am sure US playstore, movies, music, books etc would be available to you abroad as UK playstore is for my sister. As per what he says, buying from them might be a problem.
Sent from my GT-N7100 or the Nexus 10, heaven knows.
Those who help noobs go to heaven. True story.
SacGuru said:
http://forum.xda-developers.com/showthread.php?t=1978281
This thread might make clearer which credit card to use. You can read the credit card related part.
As for the reply by the person above me, as he has tried purchasing from google playstore while travelling he might have a better idea about that, though I am sure US playstore, movies, music, books etc would be available to you abroad as UK playstore is for my sister. As per what he says, buying from them might be a problem.
Sent from my GT-N7100 or the Nexus 10, heaven knows.
Those who help noobs go to heaven. True story.
Click to expand...
Click to collapse
Oh, yes. They're available abroad, they just don't let you buy (at least some) products.
Thanks again
When I travel led to Canada it showed me the Canadian play store and I could not access the US play store.
I just got this tablet last week, and registered it through Samsung. But I don't see anywhere where I can get my credit through Google play. I have contacted both Samsung and Google about this, no replies yet. Anyone been successful in getting the credits yet? Any advice is appreciated.
:thumbup::beer:
Sent from my SM-P600 using Xparent Cyan Tapatalk 2
og.blaah said:
I just got this tablet last week, and registered it through Samsung. But I don't see anywhere where I can get my credit through Google play. I have contacted both Samsung and Google about this, no replies yet. Anyone been successful in getting the credits yet? Any advice is appreciated.
:thumbup::beer:
Sent from my SM-P600 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
Mine came with the info in the packaging. I am sure it is $25 in google play and $50 in samsung store credit though.
Here is the registration link for the us.
http://www.samsung.com/us/register-for-your-galaxy-perks/
Oops...you are right... $25 in Google play. I checked my box, and did not have anything in there (promotional codes)
Just waiting for replies from google and samsung..
Thanks
og.blaah said:
Oops...you are right... $25 in Google play. I checked my box, and did not have anything in there (promotional codes)
Just waiting for replies from google and samsung..
Thanks
Click to expand...
Click to collapse
You enter the info on that link. Your name, serial number, mac address, etc and they will email you the promo codes.
Just found it. Thanks for the info guys!:beer::thumbup:
nrage23 said:
Mine came with the info in the packaging. I am sure it is $25 in google play and $50 in samsung store credit though.
Here is the registration link for the us.
http://www.samsung.com/us/register-for-your-galaxy-perks/
Click to expand...
Click to collapse
Yep, that's exactly what i got.
Note that the Samsung store $50 credit expires in a couple months so don't forget to use it. I spent mine on $50 worth of obscure music I wanted and couldn't find for d/l elsewhere.
Houndx said:
You enter the info on that link. Your name, serial number, mac address, etc and ,
I followed the steps you mentioned but for some reason I haven't got that email yet...When I try to do it again it says something like "device already registered".... but no email....any ideas? Thanks man
Click to expand...
Click to collapse
jkwjkw said:
Yep, that's exactly what i got.
Note that the Samsung store $50 credit expires in a couple months so don't forget to use it. I spent mine on $50 worth of obscure music I wanted and couldn't find for d/l elsewhere.
Click to expand...
Click to collapse
I'm having a hard time finding $5 worth of stuff to buy there!
When the first note came out,the Samsung Store had some good stuff in there. Not now...
How long did it take you to get your codes?
custommx3 said:
How long did it take you to get your codes?
Click to expand...
Click to collapse
Almost immediately.
My codes were delivered almost instantly after I applied.
What if you return the tablet, do you keep the codes? The new lg g pad Google Edition is really tempting and I am thinking of returning the note 10.1
Sent from my SCH-I535 using Tapatalk
les_garten said:
I'm having a hard time finding $5 worth of stuff to buy there!
When the first note came out,the Samsung Store had some good stuff in there. Not now...
Click to expand...
Click to collapse
Mine showed up pretty much instantly. I want to say that after submitting i got a confirmation page.
The Samsung app store stinks but the music store is a bit better so I spent it there.
this happened to me. if you dont get it immediately it means something is wrong with the system. email samsung to complain and you will get your codes.
i needed to go through like 5 half hour chats with customer service to get my perks.
les_garten said:
I'm having a hard time finding $5 worth of stuff to buy there!
When the first note came out,the Samsung Store had some good stuff in there. Not now...
Click to expand...
Click to collapse
I purchased:
Dengue Fever - Dengue Fever (self titled CD)
Dengue Fever - Escape From Dragon House
Dropkick Murphys - Live on St Patrick's Day
Phil Anselmo / Warbeast - War of the Gargantuas
An All-Star Tribute to Lynyrd Skynyrd
An Industrial Rock Tribute to Judas Priest
All winners!
Note that I did have to search for a while to find them. I noticed that the Samsung Store search index is really messed up, and I had to try a couple of different techniques to even find this stuff. For most of these, I had to go to the artist page and look at all of the albums listed on their artist page. Searching for the album title, or going directly to a list of albums by the artists did not work (ie. these titles were not displayed at all).
If you didn't get your email with codes.
I didn't get my email at first. Later that day I found it in my GMail.
I used my Roadrunner email to register, and that's where I was expecting the reply.
However; the GMail account was the one identified with my Samsung account, so that's where they sent the email.
smac7 said:
i needed to go through like 5 half hour chats with customer service to get my perks.
Click to expand...
Click to collapse
I registered 3 weeks ago and still haven't received my confirmation email or codes. Can you let me know how you made contact with Samsung to get the perks?
Thanks!
dutchmen23 said:
I registered 3 weeks ago and still haven't received my confirmation email or codes. Can you let me know how you made contact with Samsung to get the perks?
Thanks!
Click to expand...
Click to collapse
Went to the website and clicked support. Then do a live chat.
Sent from my SM-P600 using Tapatalk 4
Registration question
I got 2 of these for family members, and have a question on how this credit is received. I'd like to attach one person to one tablet and another person to the other. It's my understanding that I'm eligible for 2 of these credits - one for each device... BUT, I'd then like to also attach a shared GMail account to each device and use the Google Play credit on the shared account.
Google says you can attach up to 3 devices to an account, and I know Android allows multiple accounts without an issue. What I don't know is how this Samsung credit sends you the $$. Do I need to register both with Samsung under the same GMail account? (Would Samsung even allow me to do so?) Or do they e-mail you the codes after the fact and let you take that code to another account?
I asked Samsung support, and they said it just wasn't possible - but that answer doesn't appear to coincide with their published Terms & Conditions, so I don't really believe it. I'm hoping someone that's been through the process can guide me to an answer I'd like to hear.