User interface crash - Galaxy Grand Prime Q&A, Help & Troubleshooting

Hi all. Just bought a grand prime from T-mobile Hungary. Sometimes my screen just randomly freeze the notifications appear on lockscreen bugged the app preview doesnt show up app in the screen, notifications area dissapear etc.. I bringed to the service they reinstalled 5.1.1 lollipopp and recalibrated the phone but the problem show up again again... I restart the phone and it's work well for 1 day or sometimes only a half. They gimme back the phone said the problem doesn't show up for them (yeah they will not gonna log in to there facebook acc and start using get notifications, emails, play music etc...), but i started using and nothing changed. I returned to the service 2nd time they did the same thing but nothing changed again. I can't explain in words i didn't even find any problems like this please check the photos on my google drive. Not using harmless app only facebook, messenger, viber and play music.
Is there any way to post my drive folder link.... The forum dont let me do this and u guys will can't see the problem.

Related

Phonebook Crash

Several times when someone has called my X10 in the past few weeks, the phonebook app has caused problems. In all cases, the person calling was in my phonebook.
What happens is that the phone starts to ring, and the blue SE phonebook background displays, but none of the UI elements show up (no contact picture, no answer button, etc). Just the blue background. The phone continues to ring, but I seem to have no way to answer it. On two occasions, the phonebook app has actually crashed (as the "Force Close" dialog appeared eventually).
If it's my fiancée calling (who has a set ringtone), instead the default ringtone sounds. The ringtone doesn't seem to be the issue though, as I have had this happen with my parents calling (and they are set to use the default ringtone).
Has anyone else had anything like this happen with their X10?
hello, I've had similar problems but it never occurs during a call. It happens when I need to make a phone call.
I use ADW Luancher but have decided to use the X10i phone book.
What happens is that, at least two times now within this last week, is that I've gotten a blue sceen (background) with no UI elements on it after pressing the the phone book icon on my home screen. I'll be prompted to force close. After trying again the same issue occurs.
A soft reset was the only way, that I know of, to fix the problem. I wish I could tell know what the cause is.
Also, I used to have the Timescape plugin stopped from booting with Startup Auditor. Now I let the plugin start on boot, but not the actual Timescape program.
Haven't had the problem since. Hope that helped..
- Sent with my X10i
I've had this problem appear while using Zeam, HelixLauncher Donut, and now with ADW. I don't think it's homescreen related.
I used to use StartupAuditor, but stopped and uninstalled it about a month ago. Same with any task killers.
I disabled Timescape updates 2 weeks ago as it never seemed able to connect to Facebook, and have since unlinked all my contacts from their Facebook and Twitter profiles, and just today deleted my Timescape account settings for both services.
The Phonebook app seems to take quite a while (5+ seconds) to display my contacts if it hasn't been opened in a while, so I'm not sure if that has anything to do with it. I only have 140 contacts, so I can't think that's the problem.
Hi,
I had the same issue, but when I was trying to make a call.
Deleting the contact and adding it again fixed the problem.
You cold give it a try..
I deleted my fiancée and parents and then re-entered them. We'll have to see if this helps.
saltorio said:
I deleted my fiancée and parents and then re-entered them. We'll have to see if this helps.
Click to expand...
Click to collapse
No luck. Happened to me again today when my mom called.

[Q] How do I fix these GMail problems?

I don't know when this started to happen but there is something seriously wrong with GMail.
I couple of things I've noticed but cannot fix are:
1. I have a security cam that sends me pictures when it detects motion. I receive these emails in my inbox and when I open it up, I can see the thumbnails. Then I usually click on a thumbnail and it will open up the full version (about 500k) from which I can pinch to zoom etc. What it used to do is it opens a new "window" which shows the thumbnail with a progress bar below it showing it's downloading. Then when it's finished, it will show a the full version in full screen. What happens now is nothing... the "window" pops up with nothing and then after a while, I'm staring and a completely black screen. I press the back button, then click the thumbnail again, and this time it shows up.
2. What prompted me to write this post is this problem. For the past year or so, I have setup my home phone to send me the voicemails as an email attachment. The attachment can be sent as a WAV or MP3 format. It was set to WAV. When I got the email and see the attachment, I usually just click on it (not save/download it), and it would just popup a dialog and start playing the file on the phone speaker. NOW, all I get when I perform the same action is "No app can open this attachment for viewing." So I changed the setting on my home phone to send MP3 files knowing that I have MP3's on my phone and they play fine in the Google Music Player. But, again, same damn message! So this time I saved the attachment to the sdcard, opened up Music Player which found it, and played fine.
I don't quite understand how GMail could get f'ed up like this. Anyone else having these problems? How do I fix this?
Oh, if this post is in the wrong forum, please let me know.
Thanks.
ckl_88 said:
I don't know when this started to happen but there is something seriously wrong with GMail.
I couple of things I've noticed but cannot fix are:
1. I have a security cam that sends me pictures when it detects motion. I receive these emails in my inbox and when I open it up, I can see the thumbnails. Then I usually click on a thumbnail and it will open up the full version (about 500k) from which I can pinch to zoom etc. What it used to do is it opens a new "window" which shows the thumbnail with a progress bar below it showing it's downloading. Then when it's finished, it will show a the full version in full screen. What happens now is nothing... the "window" pops up with nothing and then after a while, I'm staring and a completely black screen. I press the back button, then click the thumbnail again, and this time it shows up.
2. What prompted me to write this post is this problem. For the past year or so, I have setup my home phone to send me the voicemails as an email attachment. The attachment can be sent as a WAV or MP3 format. It was set to WAV. When I got the email and see the attachment, I usually just click on it (not save/download it), and it would just popup a dialog and start playing the file on the phone speaker. NOW, all I get when I perform the same action is "No app can open this attachment for viewing." So I changed the setting on my home phone to send MP3 files knowing that I have MP3's on my phone and they play fine in the Google Music Player. But, again, same damn message! So this time I saved the attachment to the sdcard, opened up Music Player which found it, and played fine.
I don't quite understand how GMail could get f'ed up like this. Anyone else having these problems? How do I fix this?
Oh, if this post is in the wrong forum, please let me know.
Thanks.
Click to expand...
Click to collapse
I just noticed the same behavior as your Problem #2. Our voicemail has been configured to deliver MP3 messages as attachments to our Google Apps For Business Account for about 1 year. Same error message.
Gmail App version 4.7.2 (967015)
Android 4.4.2
Just rolled back to Gmail App version 4.2.2 with the same result
synapp said:
I just noticed the same behavior as your Problem #2. Our voicemail has been configured to deliver MP3 messages as attachments to our Google Apps For Business Account for about 1 year. Same error message.
Gmail App version 4.7.2 (967015)
Android 4.4.2
Just rolled back to Gmail App version 4.2.2 with the same result
Click to expand...
Click to collapse
After doing a clean wipe and reinstalling/upgrading apps one by one, I figured out the problem. It has to do with the latest update to Google Play Music. Uninstall the latest update for that crap program and your attachments will play again.

Wrong Time-Zone in apps

Hello everyone!
I have a little problem that's persisting since this morning.
The time zone is messed up in some of my apps (like the SMS default app (i tried many other apps, to see if the problem is not from the default one, but it was the same thing) or the facebook messenger app). For example, in my sms app, the messages are messed up, the app shows that the last message sent is a message from yesterday and if I exit from the app and I'm entering again, the last message is another one (even if I just sent a message, that message is not found there). The hour showed in the app at messages is wrong, etc. In facebook messenger app, it says that last seen of a person is like 14 hours ago, and I talked with that person 15 minutes ago.
I tried to fix it in the time zone settings, I checked the automatic time zone, I tried to use the manual version, I tried to use somehow the gps, the mobile data to fix the problem, but nothing fixed it.
What can I do to resolve it?
I have an Samsung Galaxy S6 EDGE Plus.

Big problem with IM's (viber and whatsapp) and push notifications

MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....

Oreo update - not showing notifications

Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
The most important thing i hate about Oreo .. is that Power notification control is missing the is so important for me!!
Flicker20 said:
Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
Click to expand...
Click to collapse
How were the apps installed? If you restored them through Titanium Backup, the device id for GCM push notifications will be wrong.
Uninstall, clear cache, then install the app from the play store.
Hi krs360
The apps were installed through play store. I am running fully stock, unrooted Android 8.0
Thanks
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
FloomFloomBroom said:
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
Click to expand...
Click to collapse
There is something sketchy about oreo notification. Sometimes the LED simply doesn't blink at all , sometimes it simply blink very very slow.
Aquamail works fine
Gmail also doesn't pop up with a notification when the screen is off. But aqua mail does, and the notification light also works.
I think I found the answer to this. Basically it's a change in the SDK that requires the app author to fix. (I know, I just discovered the same problem in apps I wrote.)
https://stackoverflow.com/questions/43093260/notification-not-showing-in-android-8-oreo
Nothing quite so heartbreaking than to find a singular post/thread on the internet from someone having the same issue as you, only to discover that no solution has been posted and that it's old.
For what it's worth, having the same exact issue. Phone updated OTA a few weeks ago, and at first I was having the battery drain issue but that seemed to get fixed during the patch update, but now I've noticed that Outlook Calendar reminders, as well as Facebook Messenger App Notifications (new messages) no longer make a sound and/or show up as a notification on my phone. This is extremely annoying/difficult especially with Outlook as I have a really terrible time keeping things straight or organized, so I rely pretty heavily on the calendar reminders I set in it for daily/weekly/monthly things.
I could be wrong but I think it's related to notification lights.I wasn't getting anything until I turned it on and suddenly I was.
Hi,
Has anyone come across the solution for this issue? I have had it for over a month now and I really don't understand what the issue could be.
same issue with OREO (ZUK Z2 PRO)
also cannot edit permissions because it doesn't handle a device with plenty apps installed (+800) it hangs and crash / go back to main menu without letting you edit anything in options

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