Can't surf the internet or use data while on a call on Sprint?? - X Style (Pure) Q&A, Help & Troubleshooting

I used to be able to use data while on a call using Sprint on my Moto X 2013 but on my MXPE, the "LTE" symbol goes away as soon as I connect a call.
Is this supposed to happen or is there a setting I need to change? Is this Sprint only??
Thanks!

bump

So you bump this and then make another thread?

The 2013 Sprint Moto X had a separate 4G LTE modem (as did most Sprint LTE phones of that era), so as long as you were in LTE coverage, you could be on a call and have an active data session (SVLTE).
This has been the case for many years now. A good read-up is here... http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/

Related

VZW's 4G is not reliable for real-time application

I do get good 4G coverage from VZW most of the places I go. But the fact that the coverage is not 100% makes it useless for real-time application. This morning I was on a conference call using Skype dialing a regular phone number. In 30 minutes the call dropped twice, both due to I drove through a spot with no 4G coverage. As the phone switched from 4G to 3G the Skype connection was cut momentarily and the call dropped. On my OG Droid X on 3G this rarely happens.
I wish the phone handles switching from 4G to 3G more gracefully. Now I'll have to remember to turn off 4G when I start a Skype call. Quite annoying.
Any idea how to fix/workaround this?
This and failed text messages are the reason I left Verizon. ATT's 4G LTE is much boarder in cities and when you leave LTE areas then you fall back to HSPA+.
Sent from my SAMSUNG-SGH-I747 using xda premium
to each his own...
I have phones on AT&T and Verizon Wireless networks (one for work and one for play). I've consistently had better phone experience in the DFW areas as well as places I've traveled to on both coasts.
Consumer Reports article about AT&T being lowest in customer satisfaction.
Well sprints is great.
Sent from my SPH-L710 using Tapatalk 2
saccityp said:
Well sprints is great.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Except for almost the whole US except for a couple states has 3G.
I have a Blackberry on AT&T for work and the S3 and a Razr Maxx on Verizon.
In Dallas, there is no comparison that Verizon is better- never a dropped call, and data reliability is outstanding compared to AT&T.
I've had AT&T since before they existed as AT&T and their analog, GSM, Edge, 3G have never held up well in either voice or data in my 10-11 year's of experience with them in the DFW market.
luckily I live in an area were I always have 4g
Sent from my SCH-I535 using xda app-developers app
saccityp said:
Well sprints is great.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Sprint's WiMax also unfortunately had this issue. The reason was because when your phone switches from 4G to 3G, your IP address changes thus ending any active connections. This was especially bad for WiMax since it was on 2.4Ghz making it have very spotty coverage.
I'm not sure if it's possible to retain the IP from a switch or if Sprint does this with their LTE network.
In my area, VZW is only LTE and has better signal than any others... guess I don't have any choice...
I love Verizon's Service. LTE is on point here in Orange County CA and I get consistently better service than anyone without it. My only concern is with the phone itself. It keeps freezing on the data side once to twice a day. I just have to turn off and then turn on mobile data to get it to work.
Thanks for all the info about coverage of different carriers. The point of my post/question though, is that when there's not a 100% 4G coverage, the data connection is disrupted when you switch from 4G to 3G, causing trouble in any application that requires a stable data connection.
Seems even if the 4G coverage is not 100%, there should be a better way of handling switching to 3G such that it doesn't drop data completely.
simollie said:
Thanks for all the info about coverage of different carriers. The point of my post/question though, is that when there's not a 100% 4G coverage, the data connection is disrupted when you switch from 4G to 3G, causing trouble in any application that requires a stable data connection.
Seems even if the 4G coverage is not 100%, there should be a better way of handling switching to 3G such that it doesn't drop data completely.
Click to expand...
Click to collapse
There's nothing you can do about it but the carriers can fix it.
The solution would be to keep the same IP address when switching from 3G to 4G. The reason video calls in skype, browser downloads, and other things stop is because the IP address changes when switching. If the same IP address was kept from the switch, that wouldn't happen.
One thing that carriers could do when connecting to 4G is: Have your phone connect to both 3G and 4G at the same time and then request the same IP for 4G that you had on 3G. Then it can switch to 4G and switch off the 3G connection thus retaining the same IP and leading to no interruptions. All of this would happen in probably less than a second. The same thing can be done for switching from 4G to 3G.
I don't see why carriers can't/don't do this. Either they haven't thought to implement it, or there is some other reason that would make this impractical.

Nexus 4 on sprint

So sorry if this is a noobly question, I just haven't been able to find an answer anywhere on the internet or by calling around.
Will the google nexus 4 work on Sprint at all? I don't need LTE and I doubt I'll ever get it in my area. I'm fine with just regular 3G speeds.
(Lincoln, Nebraska ranked 4th worst city in the US for cell phone coverage. Awesome right?)
I really want to get this phone, but GSM is practically non-existent in my area, and I would probably go broke without Sprint's unlimited data.
I saw somewhere something about this phone having WCDMA. And I know Sprint runs on CDMA. Not sure if this is compatible.
Thanks for any answers provided
Scripted said:
So sorry if this is a noobly question, I just haven't been able to find an answer anywhere on the internet or by calling around.
Will the google nexus 4 work on Sprint at all? I don't need LTE and I doubt I'll ever get it in my area. I'm fine with just regular 3G speeds.
(Lincoln, Nebraska ranked 4th worst city in the US for cell phone coverage. Awesome right?)
I really want to get this phone, but GSM is practically non-existent in my area, and I would probably go broke without Sprint's unlimited data.
I saw somewhere something about this phone having WCDMA. And I know Sprint runs on CDMA. Not sure if this is compatible.
Thanks for any answers provided
Click to expand...
Click to collapse
Not with the current variants. Wcdma is a umts/gsm technology.
Sent from my GT-P7510 using Tapatalk 2
likely expect a cdma version like always months later. similar to how sprint did with the nexus s 4g and galaxy nexus LTE. my guess is a sprint version sometime in the spring. LTE hopefully as the past sprint variants had its latest 4g radio (wimax/LTE)

[Q] No Simultaneous Voice+Data yet? Please test if this is network dependent.

Some are saying they cannot use data while on a voice call, yet some claim they can. The official VZW response is supposedly that it won't happen until the Advanced Calling 1.0 update "by the end of the year".
Would those of you with one in hand please confirm if this is different depending on which network type you are on. i.e. 3G, 4G LTE, or 4G XLTE?
I was ready to pick one up until I saw this since this is a very important ability for me. It's like it is 2008 all over. I'm pretty shocked they would release a device "temporarily" with less ability than the previous generation.
Thanks
No you can not
We'll have to wait just like the Moto X.
The Sony Z3v also can not do Simultaneous Voice+Data .
I wonder if the Nexus 6 will also have this issue?
Is this just 3G and data? I'm not understanding why u can't use 4G and talk at the same time.
INCREMENTAL said:
Is this just 3G and data? I'm not understanding why u can't use 4G and talk at the same time.
Click to expand...
Click to collapse
From what I've read, the Moto X (2014) and the Droid Turbo share the antenna for the 3G and 4G radios opposed to previous generations to cut production costs. Older phones would use 3G to talk and 4G was used for data I believe. If you set an older 4G phone to LTE only, you couldn't make a phone call, but could surf the net. Until they update the software that administers VoLTE to handle data at the same time, we are stuck back in 2010.
You can't talk and use data at the same time, unless you are in a VoLTE market.
Ugh. My OG Moto X can do this. Think I'll just wait to get this until the VoLTE update.
Sent from my Dev Edition Moto X
Wow...that is terrible. How do you launch a phone in Oct 2014 without a key function from 3 years ago???
So this mean I won't be able to use my navigation (Google maps / Waze) while talking on the phone?
Actually you can use voice and data at the same time... When using an AT&T sim card
It is only on 3G but will do voice and data. Until VoLTE for VZW this just won't happen.
Just to confirm. Few phones can do EVDO and 1XRTT Voice simultaneously (Rezound, Thunderbolt, S3(I think)), but every Verizon 4G phone to date that I am aware of can use LTE and 1XRTT simultaneously. It would be ridiculous to drop LTE when making a phone call!
Please tell me this thing can use LTE on a phone call.
No. There is no simultaneous voice+data. Unless you're connected to an active WiFi.
Sent from my Nexus 7 using XDA Free mobile app
xdadevnube said:
Just to confirm. Few phones can do EVDO and 1XRTT Voice simultaneously (Rezound, Thunderbolt, S3(I think)), but every Verizon 4G phone to date that I am aware of can use LTE and 1XRTT simultaneously. It would be ridiculous to drop LTE when making a phone call!
Please tell me this thing can use LTE on a phone call.
Click to expand...
Click to collapse
Nope. When on LTE, I made a phone call and the data went to grayed out 1x.
geoff5093 said:
You can't talk and use data at the same time, unless you are in a VoLTE market.
Click to expand...
Click to collapse
Isn't it where both phones need to be Verizon VOLTE enabled and both parties need to be in Verizon VOLTE markets?
So lets say when the Droid Turbo gets VOLTE... can I talk & surf at the same time while calling my sister who is on AT&T? Or am I screwed unless she gets on Verizon and her area allows VOLTE?
I find this hard to believe.
Does this impact users outside US (and hence not on VZ network)?
I'm going to shoot myself. I cant believe I didnt check on this before ordering. Every phone I've had in the last few years starting with my old Thunderbolt could do simultanious voice/data using the different bands. I thought the issue was basically limited iphones.
They better enable the VoLTE and fast. I cant go too long without it. May have to return the phone and re-order once its been enabled. Its too important a feature for my daily business needs.
Yeah this is a key feature where I'm like WTF. Im gonna hold off for a bit and see what happens and pray the Nexus 6 won't be like this since its a phone that is designed to run on all carriers.
INCREMENTAL said:
Yeah this is a key feature where I'm like WTF. Im gonna hold off for a bit and see what happens and pray the Nexus 6 won't be like this since its a phone that is designed to run on all carriers.
Click to expand...
Click to collapse
If the Moto X and DROID Turbo are like this, I bet the Nexus 6 will be as well, they are all very similar.
Well i was thinking that to but being that the nexus is a one device for all carriers unlike moto x and turbo i wondered if that antenna would be made the same.
Stolen from the comments on a long Droid Life thread about this exact thing:
Moto X 2nd Gen does not do voice/data. Z3v does not. Droid Turbo does not.
These can do LTE data and voice: DNA, Moto X (2013), S4, G2, One M8, S5, G3, Note 4. (and most other phones pre August 2014.)
Nexus 6: Don't know yet but not looking great.
Once VoLTE is enabled, how does it work? Will I be able to get voice and data with anyone as long as I am on LTE? Will it be limited to only other Verizon customers who also have VoLTE enabled? if it is the later, I need to convince a manger to let me return this phone, ie, it was a mistake to switch from the Note 4 if true.

OTA update causing data to step down to H

Anyone else notice after the update, during calls your data will force down to H from LTE? Same issue with Nexus 5 and 6p.
divinewisdom said:
Anyone else notice after the update, during calls your data will force down to H from LTE? Same issue with Nexus 5 and 6p.
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Click to collapse
Not an issue. Is a feature so that you can get better reception for your phone call.
Sent from my Nexus 6P
anglerstock said:
Not an issue. Is a feature so that you can get better reception for your phone call.
Sent from my Nexus 6P
Click to expand...
Click to collapse
Not true. LTE is the better reception for calls. Look up the difference in technology.
As for why and if the latest update drops when making calls... I haven't seen it myself so I can't comment.
obsanity said:
Not true. LTE is the better reception for calls. Look up the difference in technology.
As for why and if the latest update drops when making calls... I haven't seen it myself so I can't comment.
Click to expand...
Click to collapse
Can you disconnect from WiFi, see if you get LTE, then make a call see what happens. This is after the latest update today.
obsanity said:
Not true. LTE is the better reception for calls. Look up the difference in technology.
As for why and if the latest update drops when making calls... I haven't seen it myself so I can't comment.
Click to expand...
Click to collapse
2g gives better reception than 3g, 3g better than 4g and so on. LTE gives faster data speed but if you want better reception 2g it is.
Sent from my Nexus 6P
Which carrier. Unless you have VOLTE that has always happened.
I noticed the same thing on ATT. During a phone call the phone drops to H. This is not normal, my nexus 5 remains on LTE since I didn't upgrade that phone.
Curious if there's a fix for this.
divinewisdom said:
Can you disconnect from WiFi, see if you get LTE, then make a call see what happens. This is after the latest update today.
Click to expand...
Click to collapse
While in a call I'm still on LTE. Yes I'm on the latest update.
---------- Post added at 08:56 PM ---------- Previous post was at 08:48 PM ----------
anglerstock said:
2g gives better reception than 3g, 3g better than 4g and so on. LTE gives faster data speed but if you want better reception 2g it is.
Sent from my Nexus 6P
Click to expand...
Click to collapse
I think you got it backwards. It may be true that in some areas 2G may give you a better signal strength than 3G but that has nothing to do with technology and the amount of data which can go through and that includes calls (yes calls are also data and has been for many years since it all went digital).
LTE is just another, newer standard of GSM for calls, text, data and so on.
Also, VoLTE is not the same as VoIP.
Not had any issues from the uk. I generally get 4g. The radios on this phone far suprass the ones on my old xperia Z2.
Anyway didn't i see a post saying that the update disabled a certain band for T-Mobile? Maybe it's to do with that
hal752 said:
Not had any issues from the uk. I generally get 4g.
Click to expand...
Click to collapse
Did you read the thread?
The only network in the UK that supports VoLTE (calls while you are on a 4G network) is Three and they don't sell or support the Nexus 6P, so you certainly haven't been getting 4G while you are on a call.
Plain LTE does not support voice, it is only for data. When your phone receives a call it will automatically use H/3g or even 2g for your voice call. Unless your operator supports Voice over LTE (VoLTE)!
Sent from my Nexus 6P using Tapatalk
Same thing. Though voice doesn't use LTE always. LTE is just for data.
mkouk said:
Plain LTE does not support voice, it is only for data. When your phone receives a call it will automatically use H/3g or even 2g for your voice call. Unless your operator supports Voice over LTE (VoLTE)!
Sent from my Nexus 6P using Tapatalk
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Click to collapse
I'm not sure you guys understand how LTE works and what it is supposed to do. LTE is just another standard which is better than the old GSM type 3G. It's just that carriers chose to use it only for data because the entire infrastructure was already designed to work on 3G for voice. The transition to full LTE system is taking a bit long but watch when next year Verizon shuts down all 3G CDMA equipment and goes LTE only on the entire network.
T-Mobile will most likely follow along with all the others.
obsanity said:
I'm not sure you guys understand how LTE works and what it is supposed to do. LTE is just another standard which is better than the old GSM type 3G. It's just that carriers chose to use it only for data because the entire infrastructure was already designed to work on 3G for voice. The transition to full LTE system is taking a bit long but watch when next year Verizon shuts down all 3G CDMA equipment and goes LTE only on the entire network.
T-Mobile will most likely follow along with all the others.
Click to expand...
Click to collapse
Please don't spread misinformation. LTE standard only supports packet switching so carriers have been using circuit switched fallback (i.e. 3g) for regular calls and we are now seeing operators moving to VoLTE.
Also LTE is based on GSM!
Sent from my Nexus 6P using Tapatalk
mkouk said:
Please don't spread misinformation. LTE standard only supports packet switching so carriers have been using circuit switched fallback (i.e. 3g) for regular calls and we are now seeing operators moving to VoLTE.
Also LTE is based on GSM!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I'm not sure where the misinformation is.
The argument here is that the older systems are somehow better at voice than LTE is and one gets a better signal with 2G for being able to make a call. This is simply not true. LTE supports voice with the implementation of VoLTE and is much superior at handling it. More capacity, clearer calls and better quality calls with much weaker signal strength.
Again, carriers chose to implement it as data only because of many older handsets still out there using 2G/3G. But this will not be for long because LTE is much more efficient which spells $$$ for carriers. Verizon has already started turning off their legacy CDMA system on some towers.
Also, when did I say LTE was not based on GSM?
https://en.m.wikipedia.org/wiki/VoLTE

Simultaneous voice and data

Has there been a determination as to whether the v20 has Simultaneous voice and data capability? I still waiting patiently (not) for delivery of my v20.
This is completely carrier dependent in handset firmware configuration
Skripka said:
This is completely carrier dependent in handset firmware configuration
Click to expand...
Click to collapse
I agree, my carrier is Sprint.With my old device a note 3 it has dual antennas making simultaneous voice and data possible on 4g lte. Now with Sprint Spark it not possible with a single antenna device. Do you know by chance if the v20 is a dual antenna device?
Not sure about the single sim version, might work on the dual sim one, at least I can have 4G+3G or 3G+3G simultaneous
Works will AT&T. I know for a fact, just used both Simultaneous an hour ago
Tmo and att have volte for sure
Any GSM carrier will be able to do voice and data at the same time. It's the CDMA carriers that will be up in the air if they will be able to or not.
I can confirm the Verizon V20 does voice & data at the same time due to the voice over LTE. I haven't had that functionality since the HTC Thunderbolt when 4G first came out years ago
I've been running the V20 for 8 days now and LOVE it. Now if only we can find a way to exploit the locked bootloader.
Do you mean VoLTE?
Sent from my LG-H990 using Tapatalk
The Verizon model has video calling so it has data and voice at same time.
Sent from my VS995 using Tapatalk
mrtruckincowboy said:
The Verizon model has video calling so it has data and voice at same time.
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
My VZ LG v20 does NOT have voice and data at same time.
Go into advanced calling and turn that on it'll give it to you then
Sent from my VS995 using Tapatalk
jimzweb1 said:
I agree, my carrier is Sprint.With my old device a note 3 it has dual antennas making simultaneous voice and data possible on 4g lte. Now with Sprint Spark it not possible with a single antenna device. Do you know by chance if the v20 is a dual antenna device?
Click to expand...
Click to collapse
That's the sole reason why I left Sprint
Sent from my VS995 using Tapatalk
All Verizon lg v20 have voice and data at the same time. You can be on a phone call with LTE speeds.
I had sprint years back and hated them because my music streaming would stop and load. Then, another spotty sprint area, my music would stop again and load. Hated that.
Sent from my VS995 using Tapatalk
has anyone with a sprint v20 been able to verify if this does work? my sprint note 4 does not have this, but my previous Sprint S4 did have it. I am hoping the Sprint v20 has it.
Thanks,
JD
Until they introduce VoLTE on Sprint no Sprint phone that has all of the LTE bands in it will be able to do simultaneous voice and data and VoLTE is not a priority for Sprint right now. So you either gotta move back to something like the Note 3 and get less LTE coverage or leave Sprint to get what you want.
Sent from my LG-LS997 using Tapatalk
FJ40dan said:
My VZ LG v20 does NOT have voice and data at same time.
Click to expand...
Click to collapse
Mine does, but only when connected in 4G. And I believe advanced calling needs to be activated for it to work.
To echo above, the simultaneous works fine on the V20, even stock out of the box with no changes, but you have to be in a 4G LTE area to do it. If you drop to 3G, you lose that ability. Pretty sure it was the Thunderbolt that last had the option to do both in a 3G area , as was mentioned earlier. Only thing that I haven't tested, is switching. And by that, I mean, if you're in a 3G area on a call, and enter a 4G LTE coverage, if it'll pick that up while within the call, or if you have to hang up before it will switch over. My S6 wouldn't do it, and I really don't expect the V20 to either. Probably something with how the data is "turned off" in a manner when the call is made, so it probably isn't even actively hunting for a data signal until the call is over. I live in an area where I bounce between nothing, 3G, and 4G on my way to work, so I always had to make sure to toggle airplane mode off and on if I was just coming out of a spot where I was still picking up 3G but knew there was 4G there, so the phone would grab the better signal coming in, and then make my phone call to keep the data. So far, the V20 seems to be a touch quicker than my S6 was in the 3G/4G switchover though.

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