Crashing - Shield Android TV Q&A, Help & Troubleshooting

I just bought a Shield TV 16Gb and have had alot of crashing and this app isn't responding messages. Anyone have these problems or have a solution?
I have had this happen on a newly purchased Doom 3, KODI and even getting into settings just seems to freeze and stop responding at times. I am on the latest update that I can be on. Any help would be appreciated.

Coolin82 said:
I just bought a Shield TV 16Gb and have had alot of crashing and this app isn't responding messages. Anyone have these problems or have a solution?
I have had this happen on a newly purchased Doom 3, KODI and even getting into settings just seems to freeze and stop responding at times. I am on the latest update that I can be on. Any help would be appreciated.
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try a reformat...I was getting a bunch of FCs and a reformat fixed it.

Agree, sometimes reformat helps to solve the issue.

The latest firmware has caused a ton of issues. I highly recommend reverting to 1.3 and waiting for a better update.

Related

[Q] Words with Friends Problem Acer A500

I have just bought Acer Iconia A500 and when I play Words WF the tray tiles keep shuffling until I place one, running Honeycomb 3.1, is this a problem with the tablet or software ? I have tried turning the rotation off any ideas please
I play the game myself on my tablet and do not have this problem.. Are you running the Tablet version of the app of the phone version? I have no issues at all witht he tablet version.
I expect the tablet version I downloaded from market with the tablet I did not need to specify so believe should be right I have got the ap on an Optus Tablet works fine, thanks for your reply ????????????
If you got it through the market as opposed to installing an APK manually then you should have the right version. I am at a loss as to why you are experiencing the problem you describe though. Not experiencing this issue at all myself.
try to uninstall, then reinstall, may be a bad apk u installed
Hi. Your accelerometer is what's causing the issue. It's reporting the Z axis to be 0 to + 18 instead of -9.6 to +9.6.
I have the exact same issue. It's not a bad install or APK. You'll have the same problems in games like ATilt 3D Labyrinth, and anything else that relies on Z-axis. Have been looking for a fix or an update that fixes this but so far nothing.
I've tried multiple roms so far. My next attempt is going to revert back to stock (unrooted) 3.0 and try the OTA updates.
Update: Just reverted back to stock rom, issue is present in words with friends and also ATilt 3D Labybrinth. However, it's not present in Labyrinth Lite. Odd. updating now to stock 3.1
Update: Just updated to stock 3.1 via OTA. Words with friends now working/not constantly changing tiles.
I had the same problem. Constant shuffling in WWF. Updated to 3.1 and seems to be gone. They should've put a way to turn off shake-to-shuffle (which is what causes the problem). Honestly who would shake their tablet (or phone) to shuffle when there is a button right there?
Hi thanks for your really detailed reply you obviously know your stuff but as I am very new to tablets I have no idea what or how to update etc. Tablet tells me 3.01, Kernel 2.6.36.3 and build 1.016.04.
What is rooted etc, sorry if I seem a bit thick but struggling with the terminology and process, I therefore probably am a bit thick....LOL thanks for your assistance, Phil

Clock Force Closing?

I wanted to find out if any other N10 owner had this issue. I get frequent force closes,or "clock has stopped" randomly, mostly when playing games. That's the only time I've noticed. I've tried force closing the clock app, clearing cache and data. It seems to work for a bit, but comes back eventually. Kinda at a loss here...figured maybe it was a bug in the latest firmware.
Anyone else, or is it just me?
chugger93 said:
I wanted to find out if any other N10 owner had this issue. I get frequent force closes,or "clock has stopped" randomly, mostly when playing games. That's the only time I've noticed. I've tried force closing the clock app, clearing cache and data. It seems to work for a bit, but comes back eventually. Kinda at a loss here...figured maybe it was a bug in the latest firmware.
Anyone else, or is it just me?
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Nah Ive had this happen once too...
Sent from my GT-I9300 using xda app-developers app
chugger93 said:
I wanted to find out if any other N10 owner had this issue. I get frequent force closes,or "clock has stopped" randomly, mostly when playing games. That's the only time I've noticed. I've tried force closing the clock app, clearing cache and data. It seems to work for a bit, but comes back eventually. Kinda at a loss here...figured maybe it was a bug in the latest firmware.
Anyone else, or is it just me?
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Click to collapse
I had the same issue, it was quite annoying, I even experienced the error while using multi-user mode. I have not had clock FC since I rooted the device. My guess is the wipe/factory reset I did during the procedure resolved the anomaly.
Yep, I've experienced this issue since day 1. Happens sporadically...
Sent from my Nexus 10 baby!
Happens here as well. 4.2 seems to be buggy as hell. It seems my tablet reboots overnight almost all the time because in the morning my recently used apps list is always empty
I'm getting this quite frequently now. It's very annoying and keeps coming back.
Sent from my Nexus 10 using Tapatalk HD

Nexus 7 2013 random freezing

Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
nex86 said:
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
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What do you mean by normal it doesent happpen during instal, its random during surfing for example not conncted to installation imho.
dazed1 said:
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
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Click to collapse
What ROM and kernel are you using? Are you over clocked?
hagensieker said:
What ROM and kernel are you using? Are you over clocked?
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Click to collapse
No overclock at all, Kernel - 3.4.0-g9e52a21
Build number JSS15R all stock here. No custom ROM's..
I experience the same BS on an all stock WIFI model (2013.06 date code). Thought it was JB 4.3 teething pain but my Note 3 running 4.3 doesn't do it. Have mainly noticed it playing Great Big War Game where it'll randomly freeze the whole tablet once per launch for about 10 secs where nothing responds (show touch, home, switch task, etc.) then it'll either return to normal or prompt with dialog to wait or close. Have also had it happen in Modern Combat 3 along with the random app close that, again, doesn't affect Note 3. Haven't seen newer apps affected so perhaps it's a software issue and is fixable but it's irritating nevertheless considering it's a Nexus device and after correcting the touch issues with ts10 firmware update. Going to try reflashing the stock image to see if it fixes it otherwise looking forward to dumping this Asus for a Note 10.1 2014 LTE. My Note 10.1 2013 and Note 2 have been 100% solid with never a crash, hang or touch issues.
I had freezing problems when i was trying out the TS20 fix. TS10 seems to yield erratic behaviour randomly after each reboot.
Ever snce i've been testing the ones between TS10 and TS20. TS16 works better for me than TS18 - just being more responsive but both has no reboot issues. Am testing TS14 now and it seems better than TS16 but i needed more time to run it. None of the 14,16 and 18 has given me any kind of freeze after 24hrs of testing on multi-touch intensive apps.
You might wanna give 16 a try... i will be posting a more detailed update in sfhub's thread when i'm done with TS14 and TS12 testing.
Cheers
Thanks for the answers guys, but this is really new to me, i got no idea what is TS 14, TS 18 or TS16, can you guys explain me a bit? thanks.
I had the same issue. Please see my observations at post: http://forum.xda-developers.com/showthread.php?p=46082214#post46082214
However, I have recently tried to uninstall all apps (backing up with titanium backup) and installing back in bunches. With only the apps/games I use daily, the issue appears to have subsided, and I am trying to slowly bring apps back to see what the issue is.
Original post for consolidation purposes:
When it happens: Touch intensive Games (drastic, MMOJ, Dumb Ways) appears to be when the 3D GPU is NOT in use, netflix, when paused for a short while.
What happens:
1. Screen does not update display appears frozen
2. No response from nav bar icons
3. Power, volume buttons give no response.
4. If audio was playing right before it froze, it will keep playing as if nothing wrong.
5. If I hit the power button or the nav button then let it sit for a few minutes, suddenly it will react to every press I did in quick motion and go back to normal.
5a. I had show touches enabled, which showed a random number of the frozen touches working in quick succession when it "unfroze"
6. Sometimes requires a hard restart with no response.
When it started: Right before the Q update starting rolling out, did not have issues out of the box.
Purchase date and location: Right around the time of launch from best buy, 32 GB 2013 version
Troubleshooting steps: Safe mode (doesn't appear as often), full factory restore to the Q image when the R image started rolling out. Issues were gone for a short timeframe, then returned
Config information: Stock, latest firmware version, rooted via TWRP (latest version installed), and SU.
Observation: Appears to occur in select situations, and I believe I always have a GMAIL notification right when it un-freezes.
Let me know what you think and if it should be merged with a different topic, didn't see anything about it un-freezing when it was frozen or audio still playing.
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Please refer to this thread for a fix:
http://forum.xda-developers.com/showthread.php?t=2428133
The fix from the thread above helps with many touchscreen issues including freezes.
At least it helped with mine. I was experiencing freezes and so called "sticky touches" (like when you short tap on something and the device interprets it as a tap and hold).
My device came with pre-Q and went through three OTA updates. After reflashing with factory R image minus wiping data (remove -w from flash-all.bat file) and with ts10 all appear to be better so far. Modern Combat 3 still randomly closes but it could be Gameloft's crappy coding. Need to run it for a few more days to confirm but reflashing factory R image with ts10 offer the best experience so far.
Mine does too now in addition to the already random reboot. The freezing happens when I try to input text on the keyboard.
Sent from my Nexus 7 using xda app-developers app

Shield TV Pro Video Streaming Problems and other Issues

I have the 2017 Shield TV Pro on 6.1 rooted. When the box works it works well, but this is the second time it has developed random buffering issues on Netflix Prime Video and sideloaded streaming apps. Along with the buffering issues apps are randomly stopping with a message like Leanback Launcher has stopped or Archos Player has stopped etc. It does it with native apps and sideloaded apps. It did this a few times before and I updated to 6.0 and it seemed to stop. Now its back doing the same thing. I haven't changed anything or installed new apps. I don't use Plex so I have the server and client disabled. I don't have ES File Explorer installed because I heard it causes problems on Shield. I think the buffering issues happen as a result of what ever is causing apps to crash but I have no idea whats causing either one. What drives me crazy is it just randomly happens. It will be working fine then will just begin to crash apps or buffer when streaming movies. I know this is more of a rant than a question, but this is a $300 device that has problems my Fire TV 2 never has. I don't know where to begin to trouble shoot these problems, so if anyone has experienced anything similar please comment and maybe say what you did to fix it.
dk1keith said:
I have the 2017 Shield TV Pro on 6.1 rooted. When the box works it works well, but this is the second time it has developed random buffering issues on Netflix Prime Video and sideloaded streaming apps. Along with the buffering issues apps are randomly stopping with a message like Leanback Launcher has stopped or Archos Player has stopped etc. It does it with native apps and sideloaded apps. It did this a few times before and I updated to 6.0 and it seemed to stop. Now its back doing the same thing. I haven't changed anything or installed new apps. I don't use Plex so I have the server and client disabled. I don't have ES File Explorer installed because I heard it causes problems on Shield. I think the buffering issues happen as a result of what ever is causing apps to crash but I have no idea whats causing either one. What drives me crazy is it just randomly happens. It will be working fine then will just begin to crash apps or buffer when streaming movies. I know this is more of a rant than a question, but this is a $300 device that has problems my Fire TV 2 never has. I don't know where to begin to trouble shoot these problems, so if anyone has experienced anything similar please comment and maybe say what you did to fix it.
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Click to collapse
Are you rooted?
jionny said:
Are you rooted?
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Yes I'm rooted with bootloader unlocked. I don't have TWRP installed as recovery though. I load TWRP through fastboot.
dk1keith said:
Yes I'm rooted with bootloader unlocked. I don't have TWRP installed as recovery though. I load TWRP through fastboot.
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Do you know if having twrp installed will hinder upgrading firmware? i
---------- Post added at 07:32 AM ---------- Previous post was at 07:22 AM ----------
jionny said:
Do you know if having twrp installed will hinder upgrading firmware? i
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Lol nevermind wrong post I thought I was posting in the Huawei Mediapad M3 section, got confused as I have xda Shield Tv and Huawei tabs open in my browser

Stock MIUI Downloads Issue

Hi XDA Fam,
My father's RN7 is acting weird and I'm not there in person to troubleshoot but would like to seek simple suggestions to diagnose the issue. Everything is working fine but the phone is not able to download any stuff from either browser or the email attachments. Even the Play Store app updates are stuck in pending and not progressing to downloading / installing however any media downloads in WhatsApp are working perfectly fine.
I was able to circumvent the problem once by clearing all data from the downloads app and it worked on a couple of occasions but the issue keeps on popping up every now and then. Can some one please advise what can the problem be and its solution? Factory reset is not an option for now.
The phone is running Stock MIUI 12.5 ROM based on Android 10.
I would appreciate all your inputs - thank you!!
BBThumbPix said:
Hi XDA Fam,
My father's RN7 is acting weird and I'm not there in person to troubleshoot but would like to seek simple suggestions to diagnose the issue. Everything is working fine but the phone is not able to download any stuff from either browser or the email attachments. Even the Play Store app updates are stuck in pending and not progressing to downloading / installing however any media downloads in WhatsApp are working perfectly fine.
I was able to circumvent the problem once by clearing all data from the downloads app and it worked on a couple of occasions but the issue keeps on popping up every now and then. Can some one please advise what can the problem be and its solution? Factory reset is not an option for now.
The phone is running Stock MIUI 12.5 ROM based on Android 10.
I would appreciate all your inputs - thank you!!
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Click to collapse
B.U.M.P - anyone to the rescue?

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