Welp had my phone for less than 24 hours and its basically dead. A little backstory, I had the phone down to 4% battery and decided to try the turbo charger out. I had it plugged in for about 20 minutes and came back to a pretty hot phone that was frozen. I unplugged it and it was at 50%. I plugged it into a normal charger and went to sleep. When I woke up the phone was off and still somewhat warm. Since then it turns on fine but freezes after being on for about 5 minutes. Any idea what is going on? I am pretty disappointed; but on the other hand sounds like I got the first lemon.
Looks like a faulty device, better return it and have a peace of mind.
Oh man, that sucks! I have noticed the phone gets extremely warm when charging ...
I guess you are going to have to get on the horn with Motorola support and see what they say. If they can't solve it hopefully they can get you a replacement rather quickly!
Keep us posted!
MOTO X PURE EDITION!
The heat concerns me on these phones. I've got an LG G2. I kept it on kitkat due to their lousy Lollipop upgrade that basically ruined my phone. It charges faster than any phone I've had, does not get hot and has the same size battery. I don't understand why the phone has to get so hot when charging. I hope they don't start having exploding batteries or other hardware failures like the OP is having.
Yeah I used my normal charger because I didn't trust keeping it plugged in over night. After about 10 restarts the phone started back up and was "optimizing apps". Now it's working but does get hot still. After a few talks with moto support I can confidentiality say they are worthless.
Sent from my XT1575 using XDA Free mobile app
Oaklands said:
The heat concerns me on these phones. I've got an LG G2. I kept it on kitkat due to their lousy Lollipop upgrade that basically ruined my phone. It charges faster than any phone I've had, does not get hot and has the same size battery. I don't understand why the phone has to get so hot when charging. I hope they don't start having exploding batteries or other hardware failures like the OP is having.
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I definitely noticed the heat the first time I charged it. I pulled it off the charger this morning and it didn't feel warm at all. Not sure what the deal is.
I had a Nexus 6 for a while and any of these quick charge phones get warm when they are being charged. The quick chargers pump a lot more current into the battery than a standard charger. Electronics can take a lot of heat before they fail.
Has it frozen up on you again? I was going to recommend a factory reset, but I would definitely call Moto and see if they can get you a replacement sent out.
The phone will definitely get hot when charging at times. That's just a byproduct of charging, especially at 25 watts. Nothing to worry about too much, but it should have some smart circuitry that cuts off after a certain temperature or time is reached.
joshhud said:
Welp had my phone for less than 24 hours and its basically dead. A little backstory, I had the phone down to 4% battery and decided to try the turbo charger out. I had it plugged in for about 20 minutes and came back to a pretty hot phone that was frozen. I unplugged it and it was at 50%. I plugged it into a normal charger and went to sleep. When I woke up the phone was off and still somewhat warm. Since then it turns on fine but freezes after being on for about 5 minutes. Any idea what is going on? I am pretty disappointed; but on the other hand sounds like I got the first lemon.
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Mine did the same thing! Out of the box everything worked great - for like an hour. After that it's been non stop freezing up and the screen staying off with random vibrations.
I tried factory reset and going into recovery and wiping the cache. Nothing helped.
I had to call Motorola and they refunded my money and emailed a return label to ship it back. I'm going to have to order a new one.
Related
well when i first got my phone i only charged it when the battery light was red and hollow. And at times i would put it under my pillow due to the alarm being so loud, didnt want to wake up my son.
But the past few days when i charge it and put it under my pillow it gets really warm, it never did this before, any reason why?
AFAIK all phones do, as well as any battery you charge (MP3 players, laptops, etc).
yea I agree, I think that is something most smartphones do, my mytouch did it... so did the g1
Thats because it charges at 1000mA via AC.
Don't charge it under your pillow! definitely not good for it.
Today I charged for an hour my n1 over usb.
It was really hot.
Then I go to home, and when I arrived, it was again really hot, and battery life is over.
So I reboot and now is ok, but is very very strange...
yeah they get hot, i have the battery life widget and also shows the battery temperature, when it was charging it peaked to 110 degrees lol
I came from a mytouch 3g, didnt have it long, i love Android, i guess i change the alert to something more calm. But before i charged it under my pillow and it never got hot. Maybe its a wear and tear thing
Any device to which you're pumping power into, or using power, generates heat. That's how it works. The only difference between the devices is how much it draws; the more it draws, the hotter it gets.
Yep. Don't charge under your pillow. It needs air or it will get super hot. Not a good thing.
Man...I thought my N1 was going to burst into flames today. 114.5 degrees...not sure if it would have gone any higher.
I was in the car using an AC/DC adapter. Had my navigation going along with my music. The glass on the phone got hot to the touch! I unplugged it right away.
How high of a temp can this phone endure without damage? If it were to overheat, would it just freeze up and shutdown?
Anyway...what's really weird is that the phone was plugged in when battery life was at 80...when before I unplugged...it was at 79. Huh?
warm nexus!
i charged my nexus tru the usb a few days ago, yes it got warm like always but when it was fully charged. it stayed warm even when it was unplugged from the usb. i know that was kinda odd and it drained the battery, it was at 76% just after 30mins. so i reboot and everything went back to normal. what the hell?! i think its a bug. what i do now just to be safe is i reboot the nexus after every charge and check if it stays warm...
I think I may have fried my Incredible last night. I was flashing or backing up my phone last night, I don't remember really, and fell asleep with it in CWM. I woke up some time later to find my phone in my bed in CWM and it was scorching hot. I took the battery cover off and took the battery out and went back to sleep.
About ten minutes ago when I woke up (yea I'm lazy lol) I tried to boot into CWM, nothing. I tried to turn it on normally, nothing. I plugged it into the charger and all I got was a blinking red light.
Anyone know if the battery is just fried or if the whole phone is fried? If it's just the battery I have an extra one at my other house about 90 minutes away (which I'll be going to in a few hours).
brando56894 said:
I think I may have fried my Incredible last night. I was flashing or backing up my phone last night, I don't remember really, and fell asleep with it in CWM. I woke up some time later to find my phone in my bed in CWM and it was scorching hot. I took the battery cover off and took the battery out and went back to sleep.
About ten minutes ago when I woke up (yea I'm lazy lol) I tried to boot into CWM, nothing. I tried to turn it on normally, nothing. I plugged it into the charger and all I got was a blinking red light.
Anyone know if the battery is just fried or if the whole phone is fried? If it's just the battery I have an extra one at my other house about 90 minutes away (which I'll be going to in a few hours).
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Hey I'm kind of a noob myself. Never had this problem, but which part was the hottest? You might be able to put in a new battery. Maybe you can order a new one like the extended battery
I don't remember, I had taken ambien lol I remember I had stretched out, felt it in my bed and it was hot, saw it was in CWM, then took the battery out and passed back out. IIRC the battery was pretty damn hot. I had this happen with my OG droid but it was only scorching hot for a few minutes and it was fine after, possibly because the case was aluminum and acted as a heatsink.
The red blinking light indicates that there is not enough battery power to boot up the phone. Leave it on the charger for about 20-60 minutes, and if it doesn't boot up then you may need a new battery-
Thanks, I'll give that a try.
Edit; that fixed it! Any idea why it would get so hot in cwm?
What all are you doing on CWM and how many hours. Brightness is also a factor.
I'm glad you saved your Incredible, though lol.
Sent from my ADR6300 using XDA Premium App
brando56894 said:
Thanks, I'll give that a try.
Edit; that fixed it! Any idea why it would get so hot in cwm?
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I'm not sure, like the user above pointed out it likely depended on what you were doing. If it was something that involved constant CPU usage then that would cause the battery to heat up since it'd be draining more power than if it were idle.
I really don't know the workings of CWM well enough to give you a good answer
Thats the odd thing, I wasn't doing anything it was sitting there idle while I was sleeping. I have no idea how many hours it was on (could have been 30 minutes or it could have been four hours).
Just a guess, it's probably because there's no power management going on, so everything's going 100% and loading down the battery.
CWM seems to drain batteries even while charging, and causes my phone to heat up a lot. I don't know the cause, only that it happens.
So I was charging my phone last night and it was under my pillow on airplane mode as usual, because I use it to track my sleep patterns. But this morning I woke up phone was off, with the charging battery icon showing only, and was so hot to the touch I literally couldn't even pick up the phone. I was really surprised it didn't melt or start a fire, that's how hot it was.
Now today after letting the phone cool down, it doesn't seem to be taking charge well at all, I'm having a very hard time getting past 25%, if I use the device while charging it will actually drop charge while in use (and this is with the wall charger).
I'm thinking the battery cells have been damaged by extreme heat. but just wondering if anybody else had the phone get this hot?
Sounds like damage to me! Sorry to hear that man.
Also seems like an irreversible damage to me :/
Some day I accidentaly left my LG GT540 letting it charge under my pillow. It got EXTREMELY hot and I unplugged it swiftly; I was so frightened that the battery (Li-Ion!) might have literally blown up.
To be honest, you should be grateful that your pillow didn't catch on fire together with your head, really... NEVER EVER LEAVE YOUR PHONE CHARGING UNDER ANY PILLOWS!
Well guys funny thing is, seems to be charging ok now.
I believe I'm having a similar problem that a lot of other people are having with the phone getting stuck on USB charging mode even with the wall adapter, so not accepting ACpower. But once I reconnected it a few times now its charing on AC and got back up towards 70%, so I think luckily I might be ok.
But damn this phone gets so much hotter than the galaxy nexus.
My phone never gets hot when charging...ever. I think you might have an issue with your phone
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Faluzure said:
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
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Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
L1qu1d said:
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
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Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Faluzure said:
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
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I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
L1qu1d said:
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
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I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Faluzure said:
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
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I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
L1qu1d said:
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
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MattMJB0188 said:
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
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Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Faluzure said:
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
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Click to collapse
Best bet would prob be to see if you can get an app quick that backs up everything onto the SD card and swap the SD cards when the phone arrives. Or manually back up what you can to SD (pictures, songs etc) using apps like ES manager etc
PLEASE! Im experiencing same issue with my phone, any solution?
I purchased a defective sgh-i747m (Canadian version of the s4) and, when I connect the phone to as charger, the area where the charging cable connects to the motherboard gets extremely hot. When I try to boot the phone with a good battery, the Samsung logo appears, then the phone turns off. Can't seem to get the phone to charge the battery without getting really hot. Only solution I found was changing the motheboard.
i just got this problem today and a bad time because im leaving in a week, but i decide to leave with out a battery for a couple days see if that does anything
As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
Maxissc said:
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
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I really do hope that is what's wrong. I just ordered a battery. Thanks for the reply. I also got some little tools and battery door adhesive sticker. Wish me luck!
funny story....
The mic in my Nubia Red Magic broke and I sent that back to hong kong for repairs like 20 days ago. Before the Red Magic, I used this galaxy s7 edge my friend gave me. I gave it back when I got the Red Magic and told him to sell it or something. Not much later, decided to buy it back off of him for $200 to give to my mother. She loved it. I had the gs7 edge with me exploring prepaid provider options for my mom when the Red Magic mic broke. So then I decided to borrow the edge from her till my phone got back and few days later I break this one too..
I feel naked without a phone for so long haha
Zombiebeaver said:
As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
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I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
Fear_The_Fluff said:
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
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Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
Zombiebeaver said:
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
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Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
Fear_The_Fluff said:
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
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A little late, sorry. lol.
Thanks for suggestion, however, I may have worded my statement incorrectly. I meant to say that My phone would charge to 100% and the status bar displayed it as 100% but, the health and total capacity of the battery in mah was not the maximum 3600 or so due to simple wear and tare. It isn't apparent within any stock android feature however, battery monitoring apps like accubattery gather statistics after several charging sessions and estimate the current mah capacity. Mine was much lower than the default oem stated value of 3600. So my battery could be charged 100% but the 100% is really only 2400 mah lol. It was obvious either way by noticing that after my time using it and the previous owner's bad charging over night habits, that the battery was gradually needing charged more often lol..
I did read about the calibration method before when I was first looking into the battery issues. It seems it is more often done after a new battery is installed.
I screwed up a new battery install at the last second. I had to stop due the tiniest little round metal piece coming off from a very light swipe of my plastic spudger.
It was a very small wire connector piece. Unbelievably irritating. I didn't even finish because I doubt it would work properly. I beleive it is for the rf cable or something not sure. The red one on the left bottom side of the logicboard/motherboard whatever. There are three of them.
I took it apart and put it together a couple times prior to this and in a hurry it popped off and I couldnt find it. I couldnt find out the exact part name online so I could buy one and solder it back on. I did find a site/ supplier that has a plethora of them though. They are tiny coaxial connectors/pins. I didn't look through them all but there are 6,000 some listed under coaxial connectors (RF). https://www.digikey.com/products/en/connectors-interconnects/coaxial-connectors-rf/437?k=coaxial pin
I haven't gotten around to asking samsung or the digikeys support if they could help me find out which it is. They have different sizes and frequency ratings or speeds and such. The phone is packed away until I manage to figure out which pin to buy or if I pull 80$ or so out of my behind and buy a whole new motherboard logic board haha.