HELP!!! - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hi, I got my s6 edge plus from dubai. It is the 64gb variant in gold G928C model. I am using it in the UK. However, why is the temperature going upto 80 degrees CELSIUS! This was just after I turned the phone on. I was trying to get into recovery menu to see what it was like but it booted like normal and I felt that it was warm so I checked hw monitor and the temperature was so high! What is causing this? The apps I installed are;
Facebook, Messenger, Instagram, Snapchat, A few games which I haven't played yet, AIDA64, HW MONITOR, Skype, 4shared, Facebook pages manager, eBay, PayPal, outlook, (one drive already installed, shazam and lifesum. As I am typing this the temperature has gone down to 49 degrees celsius.
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http://imgur.com/Q7xMK2i
Any suggestions??? And I can't return it because I can't go back to dubai. Thanks!

Any suggestions?

Did you have it in your pocket for a very long time in a place without too much signal? cause it might be the battery because of the phone trying so hard to find signal sometimes it can get hot

johnyx1989 said:
Did you have it in your pocket for a very long time in a place without too much signal? cause it might be the battery because of the phone trying so hard to find signal sometimes it can get hot
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No.

Does not sound like normal behavior assuming you did not leave it in direct sunlight or in the car or any other place where the device can catch temperature from the surrounding area.
Fast charging might could also be a contributor. Anyway, if none of those apply probably a case repair or replacement.

routb said:
Does not sound like normal behavior assuming you did not leave it in direct sunlight or in the car or any other place where the device can catch temperature from the surrounding area.
Fast charging might could also be a contributor. Anyway, if none of those apply probably a case repair or replacement.
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Click to collapse
Contacted Samsung UAE and they said I would have to go back to UAE!

hayat55 said:
Contacted Samsung UAE and they said I would have to go back to UAE!
Click to expand...
Click to collapse
Perhaps a local store is willing to help or at least look at the issue. I thought Samsung offers Global Warranty anyway.
If a store is not an option and you are not planning in going UAE anytime soon perhaps some friends or family are going or live there.
Worst case, did you consider sending it by mail or Fedex/DHL etc? I know not perfect but what other choice you have, right?

80 degrees. Horrible

Are you sure the app you are using is reporting the right temperature? What app is it?.. maybe I can try it on mine. You could try a different app.
I assume it is actually working with your UK carrier?
I assume you tried a hard reset and/or clearing cache in recovery?
.

Related

[Q] WTF SO MAD. Physically cannot insert Sim card into my P8600 that I got TODAY.

I've taken it in and out a few times without any issues. I've been rooting etc. today so i decided that ill keep the sim in my phone while i get things situated. So, I get things situated, and apparently I've broken it. I don't think its my fault at all... the Sim card just simply will not click into the device. I'm pretty sure its because the mechanism is in "SD Card Inserted" mode, but i have NO IDEA how to fix this. I might just send this back and not get a tablet.
Can anyone help me out/give advice.
edit: NOTE: Yes, I have checked to see if im inserting in the correct orientation. I even checked verizons website for a photo simulation.
The pins on the 7.7 are EXTREMELY sensitive. The same thing happened to mine. I ended up setting up an RMA however I just got an email today from Negri telling me that the unit is considered "damaged" and they will not honor the RMA.
I believe this is a design flaw as there is no reason that normal use with a SIM card should cause this sort of damage.
Has this happened to anyone else? We need to make sure that Samsung is aware of the issue.
I believe majority of us here would recommend you taking it to Samsung for repair. While you might have to part with your beloved device for couple weeks but this is possibly the best option.
If you were planning to send it back for repair, I also recommend you to have them calibrating the electronic compass as well if you found it display incorrect reading like mine, which has almost 90-degree off-course.
Happen to me once, push the sim card with something sharp.
hi !
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Hi, this happened to me last week. I wondered what the hell was going on. The sim would phisically not push down where it once clicked in place.
I only got mine in January. Luckily I got mine from Panamoz with the £12 replacement warranty. Sent it back to Panamoz last week and they agreed it was faulty and sent me a brand new one which I received today

Using a broken phone, a life story

Hello, I've been best friends with my Atrix since a little over a year now. We have had many experiences together and our relationship has bloomed a lot with time. I confess I haven't completely looked after my phone, I'm a little clumsy, specially if I don't get to sleep enogh. So almost a month ago, after getting up very early, I was reading a notification when my phone fell. I tried to grab it but I pushed it even more. It went straight to a cornered tile on my bathroom. This was the result:
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And trust me, it's much worst in person than you can see there. Surprisingly enough the touchscreen works just as fine as it always did, even the notification area works fine (the top of the screen has been the more affected area), although I can't use the front camera anymore because there's a big scratch on top of it. Also something happened to the headphone jack because I can't use it anymore. Regardless of all this, the phone itself keeps working like a charm. I have been unemployed for a couple of months now, have a couple of bad debts so I don't have any money to fix it for the time being, so I have no choice but to use it like this.
But I have two weird errors, which has caused me to write this. The first one is related to the proximity sensor. Everytime I answer a call, the screen turns off as it should, but after the call end the screen doesn't come back on and there's no way for me to turn it, so I have to pull the battery and reset it. I tried to mark the option for the screen not to turn off when I pick a call but it keeps doing it regardless, so I suppose what I should do is to try to take the phone apart and see what's happening on the inside.
This pulling of the battery has led me to the discovery of the second error which I think it's the most interesting: 1 out of maybe 20 times that I do that, for whatever reason, a random app gets uninstalled from my phone. The first time it happened I blamed the app (growlr was the first), but then I saw it happened to Twitter, then to Google Plus, then to Script Manager. And it's not like it gets deleted completely, if I go to the app manager I can see it on the list but not with the regular name (ie: com.twitter.whatever instead of just Twitter). I'm using Neutrino but I'm not sure if I could blame the system, I think it's caused from the battery pulling in the same way turning off a computer by force can produce errors on the file system.
So has any of you come across problems like these before? Do you have any suggestions?

Bought a weird s5, any help much appreciated.

Hey
I recently bought a used G900H (seller said the box was only opened and phone not used but doesnt seem right)
So it looks mint, just like a new one would. Is certainly not a fake one too, passes all the tests, works very fluently and scores 42000+ on Antutu. Just flashed lollipop on it and all is nice BUT :
I tried to use s-beam and generally nfc - toggle turns on and phone thinks it works but doesnt, cant transfer anything, nothing happens at all. Same for IR (infrared), app thinks it works but it doesnt and I looked at IR transmitter through a camera and it doesnt light up as it should when being used. Blue led indicator flashed though.
SD card works but a couple of times a day promts that sd card is blank or unsupported, then eventually starts working again. SOmetimes promts it is safe to remove by itself.
Battery cover was 10/10 but just after what was like 5 times I removed and put it back on to interchange sd cards etc, 4 small cracks appeared on it,a piece of it even has fallen out and left a hole near a side.
I was also having battery drains but disabled some google services and battery is fine (by the way I have checked and the battery is genuine one)
What is happening ? I would appreciate any information
try to do factory reset wipe data etc. then download cpuz to be sure that it is real g900h (exynos).
after all if still having issues probably the phone has been damaged from the seller ..
I've had multiple factory resets and tried multiple roms, I am not new to android and this is in fact a genuine exynos model.
Everything points to a fake unit, or at least missing some hw. Did you download antutu yourself or did it came pre-installed on the phone?
I installed antutu myself, did all the checks, phone is 100% genuine and software wise works flawlessly. Also checked with Genuine galaxy app etc - passes just fine. Camera is incredible and speed of the phone as well. Also I have flashed G900H firmwares successfully so I wouldnt have succeeded that on a fake device. So in the case that seller had the phone damaged, what might have been done to it ?
Lollipop is very bad.. It made ud return the phone for repairs as it is so bad.
The nfc is located at a weird point on the back..
Battery drains like an insane... 30 percent pr. Hour here from time to time
I have also had terrible battery drain prior to disabling some services.
Here are some screenshots of what I had, maybe someone knows what might be the cause of this activity ? Battery was draining 100 to 0% in a few hours. I have now disabled these services using Disable Service app and can get through the whole day with heavy use no problem.
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So if anyone is having similar problems here is what I found :
This was a refurbished phone thats all
and probably wasnt being used to well too

Should I try to save my black screen nexus 4?

Hello people.
I need help to decide if I should try to save my nexus 4 or not. It has been dismantled for the past half a year and i recently got it to show signs of life after battling the steady red ring of death. (Was simple by the way, just used a wireless charger for a couple of minutes) But if I turn it on, it vibrates, the screen lights up and that is just about it. So i have no idea if the phone itself is functional. Some of you might tell me not to bother with such an old phone, hell, they aren't even sold anymore. But this phone has stuck by me through thick and thin, and has a sentimental value. I nearly jumped of joy when it showed signs of life after such a long time. I am not a rich man, so i need to manage my finances. Screen replacement would cost me 25 pounds, back housing would be another 10, but what if the phone is still not functional? Is there any way I can find out if I should take the gamble?
Some info -
I am not entirely sure if there is an OS currently installed on the device, as I was experimenting quite a bit before the battery run its coure.
I am also missing one of the connector things that are circled (there is one and a broken spot where another one should be) but i have no idea what it connects to. The little peg itself is safe and sound in my possession, if it can be welded back. It connects to whatever is under the power button on the back housing.
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The screen is cracked in three places, but was working the last time I remember. But there have been many (and I mean many) dis and re assemblies since then.
I probably love this phone more than my friends and family. Just want my favourite piece of tech to be my companion again.
Could the red light be due to a dead battery?
audit13 said:
Could the red light be due to a dead battery?
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Thankls for the reply. The battery is new and the red light issue is sorted. The phone just doesnt do much more other than vibrate and light up the screen. How do i know if it is still worth investing money in is the real question.

Mobile Data/Network/Internet Issue

I did not have this issue before change my charging socket.
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Issiue:
My phone gets H/H+/3G mobile data so hardly.
Even if I inside a building it only gets "Edge" signal or non!
In a building with same phone and gsm op. others get 3G etc. but mine phone gets Edge.
I set APN, wipe cache, reboot etc.. Nothing changed.
PS: If I change WCDMA/GSM(auto) to Just WCDMA, I get H+,3G sometimes in a building but it turns to no service or no data at frequent intervals. Not stable to use..
Reads like you have damaged a component .
JJEgan said:
Reads like you have damaged a component .
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Click to collapse
Which component you think?
I have seen reports where people used a cheap third-party USB replacement and the phone started to suffer charging, sync, and/or signal issues.
If the phone connects at 3g before the part change, install the old part and see what happens.
audit13 said:
I have seen reports where people used a cheap third-party USB replacement and the phone started to suffer charging, sync, and/or signal issues.
If the phone connects at 3g before the part change, install the old part and see what happens.
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Click to collapse
I don't have the old damaged part.
Otherwise phone connect the 3G but not everywhere. It doesn't connect in a building but connects out of the building or connects very normally at popular squares.
Is the signal worse with the new part? If it is, maybe buy another one and try? I got cheap one from Aliexpress and it worked very well for a Note 3 n900w8.
audit13 said:
Is the signal worse with the new part? If it is, maybe buy another one and try? I got cheap one from Aliexpress and it worked very well for a Note 3 n900w8.
Click to expand...
Click to collapse
Signal is the same like first time no problem.
Simply it doesn't connect 3G or H/H+ in a building connect EDGE.
I guess the only way to know for sure would be to buy another replacement.
Anyone thinkin something else?
Thinking aerial .

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