Oneplus Two from Chinese shop - one IMEI : DualSim capability ? - OnePlus 2 Q&A, Help & Troubleshooting

It is written two many times that devices bought from Chinese sites have one IMEI and DualSim function works only in Chine. In the rest of the world (ie Europe) only one card is working.
Is that correct ? People that have purchased device from sites mentioned, can you please clarify where did you buy it, if DualSIM works and in which country ?
Lot of people are hesitantto buy the device with such a restriction, me included

China version is single sim outside of China.
International versions are dual sim with 2 IMEI numbers

ColinB63 said:
China version is single sim outside of China.
International versions are dual sim with 2 IMEI numbers
Click to expand...
Click to collapse
Dear Colin, as I have just read in some other threads found here in xda, a lot of people insist that their devices are working fine with DualSim capability in Europe, although one IMEI is shown. Only remark is that they have no second IMEI and phone number of SIM registered in settings, with all other capabilities fully working

ktsak said:
Dear Colin, as I have just read in some other threads found here in xda, a lot of people insist that their devices are working fine with DualSim capability in Europe, although one IMEI is shown. Only remark is that they have no second IMEI and phone number of SIM registered in settings, with all other capabilities fully working
Click to expand...
Click to collapse
That's interesting to know.

verdict from Chinese variant user using three uk:
yes dual sims works fine. only drawback is no phone number for sim2 in phone info. not a big deal at all.

Hi guys
Same thing here I got mines which is from china and the dual sim works in france but I have not test the both line in the same time ex call the first line and then while the first is in use call the second one lol sorry for the headache
Rgds

i think theoratically if you are on two different networks it should work as the both the sims are with same IMEI and restrictions apply if One sim is without IMEI
I dont think if it is a different network the same IMEI should be conflict its however i dont know if there are some security measure on the network which protects same IMEI to be registered twice
The whole concep of have mandatory IMEI numbers is so that the phone using the sim card can be detected and the purpose is served

Should have been able to use a micro sd in the 2nd sim slot ala Huawei.

It works without any issue
check the image below
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samir_a said:
It works without any issue
check the image below
Click to expand...
Click to collapse
Does it work on Vodafone 4g
Sent from my ASUS_Z00AD using XDA Free mobile app

samir_a said:
It works without any issue
check the image below
Click to expand...
Click to collapse
Hey thanks for the screenshots.
From what I've found, since the Chinese variant has only 1 IMEI, it will not support dual-sim active, but should support dual-sim standby. I guess this means that you while you're on a call on sim 1, your sim 2 might not be reachable. Did it occur to you?

Re the 2 SIMS for Australia. I have an Amaysim (Optus) as mine main SIM and I threw in a Boost (Telstra) to see how it works. I can confirm it works fines. I can adjust the preferred SIM for calls and data but I received calls and texts from both at any time. I called one number whilst already on the phone on the other and it went to message bank as expected. Then reversed the process on the different numbers. All good. It shows as 2 IMEI numbers one for each SIM but it is the same number. It has the option to send texts or calls from either SIM. My main purpose was to use as both personal and work phone.

Hi,
I have the Chinese version (ONE A2001). I have one french and one spanish SIM cards. I can only make and receive calls and SMS on the SIM that I choose as the default cellular data SIM. Anybody having the same problem? I'd like to know if this is a problem on my phone or if it is the Chinese version.
Thanks

I am running EE and Three sims in the UK without any problems

Thanks Disk0360.
I'm wondering if the problem does not come from the providers.
My french sim is Free
My spanish sim is orange
I understand that the OP2 is 4G/2G.
Free does not have a 2G network and they go through....Orange in France.
So I have 2 sims trying to connect to Orange network with one IMEI only...

Hi,
FYI, just got the OP2 European version, and now dual sim works flawlessly!

On mine I can see Voda 4g on the network selections. Check the bands and see who supports the one plus 2

Wtf OP. Why on earth would you even do that, one IMEI for a dual sim phone?? I checked for the different bands that might be used and I was OK with sacrificing LTE for 3G when I am outside of China, but that they put one IMEI, who comes up with this??

does anyone realize that if your dual sim phone only have one imei will have the following issue:
--- if you use 2 sim card, and there are 2 people call your sim number at the same time, first one will connected will no problem, but the second sim will not, the caller will receive message that the "phone is offline" (that suck!)
but if you have 2 imei, the second caller will receive "busy message" not offline
So i can say that dual sim will have dual on...

Related

Unlock your Wing for free

Just want to share a tip to unlock the Wing for free.
The requirement is an active T-mobile account for more than six month. Simply call T-Mobile customer service and ask for unlock the network blocking. They will ask for the IMEI number and your email address to send you the unlock code. This may takes a few days, but it’s free.
When doing this, please use other phones than your wing or have your IMEI number ready. The IMEI number is locate under the battery or you can just type in *#06# on your phone.
It’s my understanding that this can be done on any type of T-Mobile phone and it can be done once every 3 (or maybe 4) months per account.
Good luck.
Nyer78 said:
Just want to share a tip to unlock the Wing for free.
The requirement is an active T-mobile account for more than six month.
Click to expand...
Click to collapse
90 days. With some minutes added in the last 90 days if you're on prepaid.
Simply call T-Mobile customer service
Click to expand...
Click to collapse
Dial 611 from your phone.
and ask for unlock the network blocking.
Click to expand...
Click to collapse
And tell them you're traveling overseas.
They will ask for the IMEI number and your email address to send you the unlock code. This may takes a few days, but it’s free.
Click to expand...
Click to collapse
Takes a couple of days. The e-mail will be rendered in HTML that some e-mail programs won't display. Check the raw source if your unlock e-mail appears empty.
When doing this, please use other phones than your wing or have your IMEI number ready. The IMEI number is locate under the battery or you can just type in *#06# on your phone.
Click to expand...
Click to collapse
Check under the battery. Typing *#06# on your Wing will give two digits too many. My actual IMEI ends in 3, whereas dialing *#06# gives an IMEI with two digits more, ending in 301, much to the consternation of the customer service guy, and much too my embarassment, seeing how I felt ever so smart by getting the IMEI in advance by dialing *#06# and then calling from the Wing.
I actually paid $10.00 for this information on ebay. It does work though. T-Mobile sent me my Unlock Code within a few days.
is cid unlocking and network unlock the same?
eihcir90 said:
is cid unlocking and network unlock the same?
Click to expand...
Click to collapse
No. It is not.
I just was wondering if you try to get one of the unlockers from ebay to do it if theres a chance that your phone could never be unlocked? I've already had one failed try with a seller. Anyone have a unlocking service they recommend to Canadians? Thanks!
Zeroeo said:
I just was wondering if you try to get one of the unlockers from ebay to do it if theres a chance that your phone could never be unlocked? I've already had one failed try with a seller. Anyone have a unlocking service they recommend to Canadians? Thanks!
Click to expand...
Click to collapse
When You try to Unlock any device too many failed trys will Sorta like Brick your device.
THE BEST WAY TO UNLOCK YOUR DEVICE
CALL T-Mobile and advise them you want to Get your device unlocked !!
You do not have to make something up lol lol !! just tell them you want it unlocked thats all.!
Once you get the directions give it a try ! but if you do fail just call them ! they will walk you through a logical processs !!
Jus a tip - *#06# will give you the imei ! even if your on an active call
whats the point of network unlocking? (n00b) haha
hkbladelawhk said:
whats the point of network unlocking? (n00b) haha
Click to expand...
Click to collapse
So you can use your phone on other networks.
example: With the iPhone unlocked now, Tmobile customers (as well as other SIM card service providers) can use that "locked" phone on their service.
TylerC161 said:
So you can use your phone on other networks.
example: With the iPhone unlocked now, Tmobile customers (as well as other SIM card service providers) can use that "locked" phone on their service.
Click to expand...
Click to collapse
OOHH Okay! Too bad the iPhone costs way too much and is made by mac! Otherwise I'd buy one...
Do I need to have the t-mobile wing for 6 months in order to unlock it through t-mobile cs? or is it enough to have an account with for 6 months?
Arkansas MDA User said:
Do I need to have the t-mobile wing for 6 months in order to unlock it through t-mobile cs? or is it enough to have an account with for 6 months?
Click to expand...
Click to collapse
Just an account.
duprade said:
Just an account.
Click to expand...
Click to collapse
And 3 months, not 6.
ah, Well, I've never had to deal with that since I've had T-mobile forever.
I originally had Powertel which was bought by voicestream, which was bought by Deutsche Telekom when it became T-mobile... so I've been with the "same company" for about 15 years or something.
Couple of hundred dollars a month x 15 years =
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haha... you'd think They should give me new smartphones every time I want to upgrade by now ...
Request for help
Hello, I'm really sorry for disturbing You, but I'm quite desperate about my situation with my HTC Herald. I've found this topic which finally gave me the solution. I'm from Czech Republic in Europe and here in Czech republic there is no possibility to buy such mobile phone like this HTC so I decided to buy it from USA on Ebay.com. Finally I got my mobile but is blocked on US T-mobile network so it doesn't work here. Please, is anybody able to help me? I don't have any relative or friend in USA. I just want to ask You for help, if You could call to US T-mobile operator and tell them to unlock mobile phone with this IMEI: 352862016668037. I would be very happy, if You could help me, because I don't know what to do now. Thank You very much for Your help
Yours sincerely
Vilem Mikeska
Czech Republic, Europe
[email protected]
Unfortunately, calling with a IMEI number to get it unlocked wont work.
They know the IMEI number by you simply calling in, its built into the phone and carried over the network when you call them. I think the only chance you have at getting it unlocked it to sell it, and buy an unlocked version, or, pay someone to unlock it for you.
I have bought a phone (HTC P4350) from someone and it say that it is connected to the network called "Proximus". This is a Belgium network and I am in the Nherlands. I have set my country and network in the network settings to netherlands and T-Mobile but still it connects to the "Proximus" network. I can call and can be called. Am I using the "Proximus" network or my own T-Mobile network? Can someone also tell me if my phone is still sim locked or cid locked? I really prefer to have my phone connected to T-Mobile network automatically.
Thanks in advance.
hkbladelawhk said:
OOHH Okay! Too bad the iPhone costs way too much and is made by mac! Otherwise I'd buy one...
Click to expand...
Click to collapse
I'm not a windows fan nor an apple fan, but why would you not like something simply because it's made by Apple? They make good stuff.
Question about t-mobile wing
how to i unlocked my wing from t-mobile?
t-mobile can track my emei number to see my call records or see if my phone has been used and how do i stop that?
Just called tmobile to unlock mines, waitin on the code. Been with them for 3 years so i had no problem.

Dual-SIM solution that works!

Hi
As you probably are are aware of, there's been a number of different "multi-SIM" or "Dual-SIM" solutions through the years. Lately there's been problems with the 3G-SIMs that would not work properly with the various multi-SIM solutions.
I've found one that works for my two new 3G-SIMs.
This one is made in china and is very basic (which seems to be the key in finding a working solution with many 3G-SIMs/phones - basic). The shop linked to is Norwegian, but the text concerning this particular item is in English. Regardless, this spesific solution is made by several different brands, charging from 5 € upwards to about 60€. The difference being brands of course, and how advanced the built-in STK meny is. I have seen this particular one that I bought several other places on the net (I recognize the packaging/logo).
http://www.mytrendyphone.no/shop/universal-twin-sim-3337p.html
Basically what you do is you cut out the chips from the SIM-cards and insert them into a special SIM-card like device consisting of a very thin curcuit board and a small microchip. This one is about the size of a normal SIM-card and can be inserted into your Kaisers SIM-slot.
Pics of the function
Nr 1, activated.
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Nr 2
Note that I didnt actually have 3G enabled when I made those screenies, but it do work!
The Sim ToolKit Menu
As you can see, along with the network name (NetCom in my case on both SIMs) I've specified my numbers and they will automatically show up along with the network info. I.e. "YourOperator YourPhoneNumber".
How well this would work if you change networks (my two carriers both use the same data-settings, one being the owner, other leasing capacity) I'm unsure, but I suspect the phone will ask you to reboot if you want to have functioning data-connections.
Well thats it!
/Mac
but is very dificult cut correct the sims
So only one line will be active at a time? Like I can't receive a call on both lines and have it auto switch. I would only be able to receive calls on the respective active sim?
No, you can only have one number active at the same time. As far as I understand this is a limitation in the phones hardware (not the Kaiser spesifically) according to certain regulations etc. Having more lines to one number is something else, a service certain operators offer, must not be confused with active numbers.
You can set the STK to autojump back and forth between the numbers, but I find this feature pretty much useless. This Dual-SIM solution should tho work very well for swapping between lets say private and work numbers w/o having to change phone. Or, having a backup number in case your prepaid runs out etc.
I did not find it very difficult to cut out the chips from their original SIM-cards, a pair of schissors did this job nicely, as long as you use common sense and follow the guidelines included in the package.
/Mac
Where did you buy it? I tried to get it from the URL but they don't seem to ship to The Netherlands.
dickr43 said:
Where did you buy it? I tried to get it from the URL but they don't seem to ship to The Netherlands.
Click to expand...
Click to collapse
Try googling for "universal twin sim card adapter". Seems to be what the producer call it. I got it from that site I linked to, I'm in Norway.
M4cr0s said:
Try googling for "universal twin sim card adapter". Seems to be what the producer call it. I got it from that site I linked to, I'm in Norway.
Click to expand...
Click to collapse
Not all of them fit in a Kaiser.
We need one in The Netherlands, that fits in the kaiser.
Not all fit no, but this one does, confirmed. Thats what this thread is all about
Here you got sites that seem to sell precisely the same one as I've used.
http://www.mobilefun.co.uk/product/4989.htm
http://www.nowgsm.com/universal_twin_sim.htm (3rd generation)
Did you see the "Not for use with 3G (USIM) SIM cards".
3G compatible adapter are expensive ( 30-70 EUR ). Do you know where you can get one?
I don't know if I have a 3G or normal SIM.
My #1 number is from Telfort, when I connect to the web only gprs works.
My #2 numer is from Vodafone but it's a prepaid, but sometimes when I connect to the web G, 3G, H works.
SO I think I need one what supports 3G?
jinkazama007 said:
Did you see the "Not for use with 3G (USIM) SIM cards".
3G compatible adapter are expensive ( 30-70 EUR ). Do you know where you can get one?
Click to expand...
Click to collapse
Well I got two brand spanking new 3G-SIMs and they definitely work...
M4cr0s said:
Well I got two brand spanking new 3G-SIMs and they definitely work...
Click to expand...
Click to collapse
How much yeuros is the one you have from the swedish website?
xmoo said:
How much yeuros is the one you have from the swedish website?
Click to expand...
Click to collapse
Its Dano/Swe/Nor actually Its 8-9€. Should be that price or a little less from other sites (high taxes in the scandinavian countries).
Where dis you get the Sim ToolKit app from ?
gregouille said:
Where dis you get the Sim ToolKit app from ?
Click to expand...
Click to collapse
You get it when you buy it.
right?
Its not an application per se, its like the SIM-card menu on your operators SIM. At least most operators have some kind of STK menu on their card with various functions. The menu on the dual SIM thingy is the same kind, only that it let you change active numbers. It will pop up automatically in your programs-menu when you insert the dual SIM and you don't need to install anything softwarewise.
M4cr0s said:
Well I got two brand spanking new 3G-SIMs and they definitely work...
Click to expand...
Click to collapse
are you sure they are working in 3G mode ( and not GSM/GPRS/EDGE ).
Last time I tried such a cheap adapter the 3G sim worked... as a GSM sim ( no access to the 3G network ).
dickr43 said:
Where did you buy it? I tried to get it from the URL but they don't seem to ship to The Netherlands.
Click to expand...
Click to collapse
You can get them overhere at dualsim.nl i think.
i used to have one but it ruined both my sims. not handy when travelling..
Succes, Steven
Well I am able to enable 3G and use the SIMs for data and calls with the 3G/H up on the status bar and everything. I haven't tried video calls tho.
This is sort of something I tried to make clear in my first post...and also the reason this product is interesting...
Steven13 said:
You can get them overhere at dualsim.nl i think.
i used to have one but it ruined both my sims. not handy when travelling..
Succes, Steven
Click to expand...
Click to collapse
Did it fit on the kaiser.

Dual SIM adapter for the Wizard?

Hi,
since a few days I have an O2 XDA Mini S (G4, unlocked, latest O2 ROM) that I use with my Vodafone SIM card (prepaid, Germany). As the device now gives me the opportunity to use mobile Internet (not really an option with the mobile phone I used before), I would like to use another prepaid card too for GPRS/data connection from the German provider blau.de.
I do not use the phone or data options that much, so a service plan is not suitable for me, and for different reasons I would like to keep my Vodafone number and card and just have another card that I can use for internet connections.
So I looked for a dual SIM adapter, and as far as I have learned, there are two different types:
1. The "no-cut" type
Here you are just "connecting" two normal SIM cards with a flat cable and have to store the additional card somewhere in the space where the battery resides. Not a very good option for the Wizard, I think, as the battery compartment is small and does not provide enough space for this.
2. The "cut-out" type
Here you have to cut the two cards to a much smaller size (which does not matter, as the SIM chip itself is rather small and is not affected by cutting the plastic card) to attach them to an adapter that has the size of a normal SIM card.
Changing between the two cards is then done by switching the device off and on or - in some descriptions - by a new entry in the menu, that lets you choose the SIM card you want to use.
My question is if somebody already tried this? Does it work with the Wizard?
Any experiences are highly appreciated, thank you!.
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Pardon my sense of humor.
I don't really believe this can work the way you suggest that it can work, speaking as a technology professional. The phone would have to have the hardware capability to read more than one SIM already built in, and just "glomming" one chip in on top of another would most likely result in the device not reading either one, and possibly frying them both.
I know that it is possible to have more than one phone number/account on a single SIM, perhaps you should explore this much safer and less likely destructive method for doing what you propose.
Yeah, and how would the phone know which to use? You say some sort of menu option, but Windows Mobile has no such support.
This may be your best bet...if it ever comes around...
http://msmobiles.com/news.php/7146.html
Thanks for your answers.
To point this out: This "Dual SIM" option means to use one card OR the other, and switching between them is, like I wrote before, done by switching the device off and on (or a menue). E.g. switching on: Vodafone, turning off and on again, other card, and so on...does not sound like rocket science.
And if this works on an IPhone ->look here why should it not work on the wizard?
Maybe I will just give it a try.
do you know how to recognize digital and analog models?
Im looking for some adapter for my WIng, but i want only analog model, and i have no idea how to recognize it
Just to end this thread...
...I wanted to let you know: It works. By switching the Wizard (or only the phone part) on and off, I can change between Vodafone Germany and Blau.de (which uses the german E-Plus network). Very nice.
@Myrdinn
"speaking as a technology professional [...]"
Well, obviously your knowledge about this was not so "professional", eh? Looks like I am not nuts...
@vetius
You should read my post again: I said "menu or switch on/off", and the latter works fine.
@makind
I looked for one which was explicitly described to work with the Wizard, and found it on a german Website called http://www.human-call.de . Bought it there.
Somewhere here in the board, there was another website mentioned, called http://www.freeyourmobile.com which is UK based, but obviously sells the same adapter. There it is called "2G & 3G New Power on off standard dual sim". This company also has an account here in the board AFAIK.
Clondyke said:
Hi,
since a few days I have an O2 XDA Mini S (G4, unlocked, latest O2 ROM) that I use with my Vodafone SIM card (prepaid, Germany). As the device now gives me the opportunity to use mobile Internet (not really an option with the mobile phone I used before), I would like to use another prepaid card too for GPRS/data connection from the German provider blau.de.
I do not use the phone or data options that much, so a service plan is not suitable for me, and for different reasons I would like to keep my Vodafone number and card and just have another card that I can use for internet connections.
So I looked for a dual SIM adapter, and as far as I have learned, there are two different types:
1. The "no-cut" type
Here you are just "connecting" two normal SIM cards with a flat cable and have to store the additional card somewhere in the space where the battery resides. Not a very good option for the Wizard, I think, as the battery compartment is small and does not provide enough space for this.
2. The "cut-out" type
Here you have to cut the two cards to a much smaller size (which does not matter, as the SIM chip itself is rather small and is not affected by cutting the plastic card) to attach them to an adapter that has the size of a normal SIM card.
Changing between the two cards is then done by switching the device off and on or - in some descriptions - by a new entry in the menu, that lets you choose the SIM card you want to use.
My question is if somebody already tried this? Does it work with the Wizard?
Any experiences are highly appreciated, thank you!.
Click to expand...
Click to collapse
Hi;
I do know that the Cect P168 and P168+ which is a iphone clone (chinese manuf.) does support the duel sims. I just got one and although it is not the Iphone and I am still setting it up it is a pretty cool feature.
Kim
p.s. I love my Wizard
Clondyke said:
...I wanted to let you know: It works. By switching the Wizard (or only the phone part) on and off, I can change between Vodafone Germany and Blau.de (which uses the german E-Plus network). Very nice.
@Myrdinn
"speaking as a technology professional [...]"
Well, obviously your knowledge about this was not so "professional", eh? Looks like I am not nuts...
Click to expand...
Click to collapse
Well, it looks like I owe you some congratulations. Good luck.
Thanks. I´m happy it really works.
One thing to mention: Nearly all sellers of the adapters that provide a "menu switch" (which means nearly all of the adapters you can find e.g. at ebay.com) clearly stated that this will not work with the Wizard (few were unshure).
So, even you can get them dirt cheap (like <10 US$ incl. S&H) this 10 bucks will most likely will be lost money if you buy one of these for your Wizard.

After One Month Of Use I Now Get ''Network locked - This device is locked... Plz Help

I have been using my Streak for about a month, it's locked to o2 but I am using the rebel sim.
Whilst it's been working fine since I've had it, suddenly when turning on my phone this morning, I get this message on the screen:
Network locked
This device is locked to your service provider. Do you want to enter a network unlock code?
My 2 options are Enter code or dismiss.
I obviously do not know the code and should I go with option 2 and dismiss the message it goes to the home screen, and I have no reception whatsoever as well as the screen displaying phone is SIM network locked.
How can this suddenly happen after a months use? Anyway around it?
I even tried my sim in my other unlocked htc handset and it worked fine.
I even manually changed the network provider to vodafone, made a phone call/text, it's fine.
I reinserted the sim back in my streak and it's still not working...
Any suggestions?
wich version of the rebelsim are you using. 1.1 or 1.2? I really don't know if it matters, but I also using rebelsim, version 1.2, i haven't had the dell streak for a week yet, let alone a month. Up till now, it's working flawelesly with me. no issues with 3g or HSDPA att all.
hyellow said:
wich version of the rebelsim are you using. 1.1 or 1.2? I really don't know if it matters, but I also using rebelsim, version 1.2, i haven't had the dell streak for a week yet, let alone a month. Up till now, it's working flawelesly with me. no issues with 3g or HSDPA att all.
Click to expand...
Click to collapse
It's version 1.2
The rebel sims tend to be unreliable, they will work one minute and stop at the next and visa versa.
It's really frustrating though that suddenly I now have a phone I cannot use, cannot send/receives texts or make phone calls...
Don't know if it may be of any help, but have you cleaned the rebel simcard. It sounds stupid, but it could be that the rebel sim, your sim and the sim card slot don't play nice with each other anymore. otherwise, it could be a faulty rebel simcard.
hyellow said:
Don't know if it may be of any help, but have you cleaned the rebel simcard. It sounds stupid, but it could be that the rebel sim, your sim and the sim card slot don't play nice with each other anymore. otherwise, it could be a faulty rebel simcard.
Click to expand...
Click to collapse
I doubt the rebel sim is faulty as it did work for a month and suddenly I get this problem.
If the sim was faulty it would not at all work.
I tried cleaning the rebel sim as well as my own vodafone chip and I get the same message.
If I cannot solve this problem over the weekend I may just sell the Streak and get something else, something unlocked.
I cannot have a device that works one minute and not the next.
This is not Dell's fault but the fact it's not locked and theres no way to unlock it at present...
I even tried this and no result:
1. Set your Streak to GSM only mode.
2. Get another phone (must be unlocked) and set it too 2G only mode.
3. Put your sim card into the other phone (without the RebelSim) and start it up.
4. Open the 'Network settings' in this phone and change the network manually to a network that your sim card ISNT on. You will get a 'Cannot register on network' error message.
5. Now set the network manually to the network your sim card IS on.
6. Now make a phone call, send a text and browse the internet, just very briefly.
7. Put your simcard along with the RebelSim back in your phone (remembering that your Streak should already be in GSM mode before you boot it up).
8. Once your Streak is on, open the 'Google Talk' program, it should stay running in the background.
9. Now set your Streak to 'GSM/WCDMA auto' mode.
10. Your Streak will now work on the 3G network and you will still be able to make and recive calls.
11. To keep the ability to recive calls+texts install Weather Display Widget and set it to auto update every one minute.
Here are some screen shots of what I get when I boot up:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I suppose the provider denied your connection because the RebelSIM.
wyx said:
I suppose the provider denied your connection because the RebelSIM.
Click to expand...
Click to collapse
So basically it will now ONLY work on o2?
If that's the case, it's going up for sale in ebay tonight...

Verizon Network Trouble

Edit: see bottom for links to the pictures in order
I was one of the people that adopted the G4 Plus immediately after launch. I actually received my device on the 11th, and did nothing to it besides turn it on, charge, and start installing apps via WiFi. It was only when I tried to get it functioning as a *cellphone* that things became problematic.
I went to activate it on Verizon's network only to be met with this response.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So I tried activating it by inserting the SIM card while the device's WiFi is off. I was met with this message.
At this point I figured I'd best defer to the experts, so I walked to the local Verizon store where they informed me that the sim card that was in the phone wasn't compatible with their network, so they sold me a new one.(MicroSim, the phone came with a NanoSim+Adapter). I optimistically tried to plug it in and activate, to no avail. Trying to active by plugging the sim card in and doing it on the phone gave me this error message.
I was thoroughly frustrated at this point, and I tried activating online. This time, I was optimistic, because I actually made it a little further. It took the sim code, but when I tried to hit proceed...
I also tried activating by phone with both sim cards, and it failed both times.
Needless to say I'm fairly pissed off. I haven't rooted or otherwise messed with the phone in any way. I've called both Verizon and Motorola, and neither told me anything useful. Verizon took about 30 minutes to finally find someone that could tell me the problem was with my phone and not a problem with Verizon, and that I should contact Motorola. After contacting Motorola, I worked my way up the food chain at tech support only to be told they have no idea why it isn't working, and that they'd get back to me within 24 hours. They did call me back, once, but didn't tell me anything remotely useful. I *think* someone mentioned a full refund and a fedex box, though between a really noisy phone line and a very thick accent I'm not positive.
I'd like to actually use this phone, even if it means I have to have it replaced with another of the same model. After putting it through its paces in other areas, I love it. The phone just sucks at being a phone.
So I suppose my question is does anyone have any ideas about what may be wrong? Moreover, does anyone here actually have one of these running on Verizon in the United States? How'd you go about getting it running? Anything at all?
(Also, I apologize if this is in the wrong section. This is my first post)
Edit: Apparently the pictures didn't work. Here they are, in order. I also had to add the asterisks near https and ".com" because XDA forum wouldn't let me post outside links. I apologize for the inconvenience.
First: https*//drive.google*com/open?id=0B3Lm1mjnAzZEZ1U3S3k5WmpqUFk
Second: https*//drive.google*com/open?id=0B3Lm1mjnAzZEX0xwN0JkRFpIRUU
Third: https*//drive.google*com/open?id=0B3Lm1mjnAzZEbzQ2eVRMbGltams
Fourth: https*//drive.google*com/open?id=0B3Lm1mjnAzZETmpHaG1Wa1plNW8
I'm using a US model of the G4 (not the Plus, but shouldn't make a difference) on Verizon fine, and can make calls over CDMA and LTE fine.
The issue you're having is definitely with Verizon's system. Verizon is often slow to add devices to their activation database. One way around that is if you already have an activated SIM card from a previous Verizon phone, you can just remove it from your old phone and pop it into the new phone. Based off the fourth picture, you're coming from a CDMA 3G-only device (Moto G 1st Gen), which didn't have a SIM card. So at this time, activating a new SIM card on a device that's not on the activation whitelist is the issue.
I'm guessing the Verizon store you went to is a "premium retailer", as Verizon corporate stores give SIM cards for free.
There are multiple avenues you can take to bypass this issue:
If you know someone who has a Verizon LTE phone with either a microSIM or nanoSIM slot, ask them if you can borrow their phone, remove their SIM card, go into a corporate Verizon store, ask them to activate that phone on your line (you may need to change plans), they'll give you a free SIM and insert into the phone (make sure they don't do anything else to it though), leave the store, remove your SIM and stick it into the G4, power on, and it should work. Then just insert the other person's SIM back into their phone and return it to them.
Another option varies by store, but is similar to the above. Instead of borrowing a phone, you might be able to convince an employee to activate the SIM in a store demo phone, and then move it to your G4 once it's activated.
If you're on Verizon Prepaid, you can just grab any cheapo Verizon Prepaid phone from walmart/similar, activate it on your account, and then move the SIM over to the G4.
Thanks!
I just wanted to pop in and say thanks. The guy at the Verizon store was nice enough to plug into a demo phone and activate the sim card that way. Worked like a charm.
Isuldor Nagan said:
I just wanted to pop in and say thanks. The guy at the Verizon store was nice enough to plug into a demo phone and activate the sim card that way. Worked like a charm.
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Click to collapse
Awesome!

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