Touchdown HD - OnePlus 2 Q&A, Help & Troubleshooting

Hi there
Great phone (apart from the fingerprint sensor)
The lack of exchange email is a real pain. I have already installed the exchange services support but I hate the gmail app. K9 crashes on opening. Touchdown HD keeps on failing to respond - it does the first sync but then dies
Has anyone got Touchdown working? It has always worked on every other android phone.......

apd said:
Hi there
Great phone (apart from the fingerprint sensor)
The lack of exchange email is a real pain. I have already installed the exchange services support but I hate the gmail app. K9 crashes on opening. Touchdown HD keeps on failing to respond - it does the first sync but then dies
Has anyone got Touchdown working? It has always worked on every other android phone.......
Click to expand...
Click to collapse
Fenix also crashes. Is OxygenOS just rubbish or are there solutions?
Sent from my ONE A2003 using Tapatalk

apd said:
Fenix also crashes. Is OxygenOS just rubbish or are there solutions?
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
Dark mode was the culprit. Ridiculous!!! Thanks @khr0n0s
Sent from my ONE A2003 using Tapatalk

apd said:
Dark mode was the culprit. Ridiculous!!! Thanks @khr0n0s
Click to expand...
Click to collapse
You're welcome. Took me awhile to figure out! The issue is fixed in the new OTA that has just started rolling out in India.
http://forum.xda-developers.com/oneplus-2/general/oxygen-2-0-1-ota-rolling-start-india-t3183334

khr0n0s said:
You're welcome. Took me awhile to figure out! The issue is fixed in the new OTA that has just started rolling out in India.
http://forum.xda-developers.com/oneplus-2/general/oxygen-2-0-1-ota-rolling-start-india-t3183334
Click to expand...
Click to collapse
Yes I can confirm it is fixed in OxygenOS 2.0.1 , having downloaded and installed the OTA
Sent from my ONE A2003 using Tapatalk

I use Nine exchange software. No problem.
Sent from my ONE A2001 using XDA Free mobile app

I have the update install do let me know what you want me to test so that i can test it

samir_a said:
I have the update install do let me know what you want me to test so that i can test it
Click to expand...
Click to collapse
See my post about 2 posts above - problem was dark mode and all now working after 2.0.1 update.
Sent from my ONE A2003 using Tapatalk

Touchdown has no "menu button"
Hey guys,
I have Touchdown for Smartphones installed and it works and sync well. HOWEVER, unless I get the on-screen navigation bar activated, I can't get a menu button to work via long click on any.
I have configured it this way:
On-Screen navigation bar = OFF
Swap buttons = OFF
Backlight = ON
Home button:
Long press action = Open/Close menu
Double tap action = No action
Recent button:
Long press action = Open/Close menu
Double tap action = recents
Back button:
Long press action = Open last used app
Double tap action = No action
I am on OxygenOS 2.0.2 and have TWRP recovery with SuperSU installed. Otherwise no mods.
The same issue exists in the Audible App where I can't get the menu to work...
(If I enable the on-screen navigation bar, then I get the 3 dots on the right for both apps and everything works fine, but I lose valuable real estate on the screen)

Use TouchDown HD and it will work fine without the need to use soft navigation keys to open up Menu button.
Sent from my ONE A2003 using Tapatalk

Would Outlook for Android available in play store help?

Outlook is great.. No issues at all

Related

Home screen reloading issue - fix

I've been experiencing this quite a lot
Surfing the net pressing home button and find the home screen reloads. So bit of a lag which is very annoying, until samsung sort this out with a software update there is a work around. Simply disable s-voice from.settings that's it. I haven't actually experienced screen reload since.
Let me know if this works for you or not.
Try this
Untick under s-voice settings the following:
Launch S Voice
Wake up command
Under application manager go to running select s-voice and stop all services.
Go to all and disable s-voice. This will remove the app from app draw list too, you can also disable chat on app too.
This should stop the app running in the background.
My mate has got this phone has has also experienced this problem a bit as well.
I was just wondering when you say 'disable s voice' do you just mean just disable s voice opening when double pressing the home button? Or is there a setting to actually turn it off?
Yer had same issue, disabled see voice, all good
Sent from my GT-I9300T using XDA
Fulwood Sedge said:
My mate has got this phone has has also experienced this problem a bit as well.
I was just wondering when you say 'disable s voice' do you just mean just disable s voice opening when double pressing the home button? Or is there a setting to actually turn it off?
Click to expand...
Click to collapse
I would also like to know this. I stopped s voice opening when I double tap home button. That fixed the home button lag, however, I'm still experiencing the ocassional reload of the home screens.
Sent from my GT-I9300T using XDA
Another nice side effect is it makes the phone feel alot snappier because it removes the home button lag.
EDIT: should have refreshed the thread :/ mattyt_491 was faster.. I don't think there is a way to disable it completely (without rooting) I didn't have any reloads since I disabled the double click. Then again I restarted the phone and it usually takes half a day or so to start happening..
Fulwood Sedge said:
My mate has got this phone has has also experienced this problem a bit as well.
I was just wondering when you say 'disable s voice' do you just mean just disable s voice opening when double pressing the home button? Or is there a setting to actually turn it off?
Click to expand...
Click to collapse
Try this
Untick under s-voice settings the following:
Launch S Voice
Wake up command
Under application manager go to running select s-voice and stop all services.
This should stop the app running in the background.
i noticed it happens to me ALWAYS(with or witouth S Voice) when replying to a sms and going back to home after sending. and btw stock sms appis quite laggy.
nice---thankyou this may help out the battery too
monkey450 said:
nice---thankyou this may help out the battery too
Click to expand...
Click to collapse
No probs - it should I've noticed my battery lasts longer.
Sent from my GT-I9300 using Tapatalk 2
It doesn't work at all for me. Still have the Home Button delay.
riz157 said:
I've been experiencing this quite a lot
Surfing the net pressing home button and find the home screen reloads. So bit of a lag which is very annoying, until samsung sort this out with a software update there is a work around. Simply disable s-voice from.settings that's it. I haven't actually experienced screen reload since.
Let me know if this works for you or not.
Try this
Untick under s-voice settings the following:
Launch S Voice
Wake up command
Under application manager go to running select s-voice and stop all services.
Go to all and disable s-voice. This will remove the app from app draw list too, you can also disable chat on app too.
This should stop the app running in the background.
Click to expand...
Click to collapse
This is for home button lags, it doesnt fix reloading homescreen icons and widgets..
My s3 just reloades nearly every single time i press home button..
reservin said:
This is for home button lags, it doesnt fix reloading homescreen icons and widgets..
My s3 just reloades nearly every single time i press home button..
Click to expand...
Click to collapse
How about if you go with black wallpaper too.
Sent from my GT-I9300 using Tapatalk 2
This is why they have 2GB RAM. This issue us because of lack of memory.
Sent from my HTC One X using Tapatalk 2
riz157 said:
How about if you go with black wallpaper too.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What is the point of using quad core phone if you only can use black wallpaper.
Sent from my GT-I9300T using xda premium
mobilehavoc said:
This is why they have 2GB RAM. This issue us because of lack of memory.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
LOL come on man.
Sent from Rooted debloated stock Galaxy S3 OG I9300
I am facing this issue from day one and i feel so disheartend wen dis thing happens so dam frequently
Sent from my GT-I9300 using xda premium
Guys don't get frustrated. As per thread http://forum.xda-developers.com/showthread.php?t=1694508&page=3, just set the size of dalvik cache to 128MB and everything will be fine. My personal experience, just perform these two extra steps:
1. Use Nova Launcher or Apex, takes less memory
2. Use 2D rendering from developer options, It does not make it slow at all.
3. From developer option, limit background processes to 4. Trust me you will not notice it.
4. And yes, disable S voice after you are done with initial experiment. Its not useful for anything.
And my phone is working snappier as it was when I opened the box. I will update it after few day's use. Running smoothly for 2 days. Today is third.
reservin said:
This is for home button lags, it doesnt fix reloading homescreen icons and widgets..
My s3 just reloades nearly every single time i press home button..
Click to expand...
Click to collapse
Why don't I have this problem? I think it's be ause I usually check what's open and close things. You should go into deb settings and have 4 processes max to test if it really is your memory or you just need to reflash.
Sent from my GT-I9300 using XDA
I'm having the same problem.
Is rooting the phone and making these adjustments the only solution to this issue?
Switching off S-voice did work temporarily, but the problem has returned.
I'm new to andorid having just switched over from the dark side of iOS. Is Samsung likely to fix this in a coming update?
I find it hard to believe they didn't spot this in pre-testing the phone.
Thanks
I don't have this problem too. Strange.
Sent from my GT-I9300 using xda premium

You can turn off hard keys. (sm-p600 mk1)

Sorry if this is old news but I seen a few people asking if you could disable these especially over at the clean Rom thread cause the developer included soft keys in the rom. Anyways again I'm sorry if this is old news but you go to accessibility/access control. It then walks you through a series of steps like if you want certain parts of the screen to not be affected by touch and so on. I thought this was pretty sweet. Not sure if it's for all models and firmware but worth a shot!
Sent from my SM-P600 using XDA Premium 4 mobile app
I'm on stock and I can't find Access Control in Accessibility. Is this a CleanRom only feature?
Zrutisan said:
I'm on stock and I can't find Access Control in Accessibility. Is this a CleanRom only feature?
Click to expand...
Click to collapse
No... I'm stock right now. I don't remember seeing it before so not sure how I got it there. Maybe from exposed?
Sent from my Nexus 5 using Tapatalk
Again not sure how it got here...
Sent from my SM-P600 using XDA Premium 4 mobile app
Zrutisan said:
I'm on stock and I can't find Access Control in Accessibility. Is this a CleanRom only feature?
Click to expand...
Click to collapse
It's all the way at the very bottom of Accessibility. It is listed under Recognition. Turn it on. Then hold down the home button and and volume down to enter the wizard.
It should be helpful for when I do note taking at a meeting so I don't have to worry about touching the physical buttons. But for Button Savior Pro it disables the Home, Menu and Back so it's not something I can have on all the time. Plus the notification drawer cannot be interacted with anymore while this mode is on.
Stocklone said:
It's all the way at the very bottom of Accessibility. It is listed under Recognition. Turn it on. Then hold down the home button and and volume down to enter the wizard.
It should be helpful for when I do note taking at a meeting so I don't have to worry about touching the physical buttons. But for Button Savior Pro it disables the Home, Menu and Back so it's not something I can have on all the time. Plus the notification drawer cannot be interacted with anymore while this mode is on.
Click to expand...
Click to collapse
It can if you have nova launcher pro. With a gesture. The notification drawer that is...
Sent from my Nexus 5 using Tapatalk
I can open the drawer just fine. You just can't touch any of the notifications after you open the drawer.
Stocklone said:
I can open the drawer just fine. You just can't touch any of the notifications after you open the drawer.
Click to expand...
Click to collapse
Weird... Did you x out of the past that says disable parts of the screen with touch? Wonder why it does that.
Sent from my Nexus 5 using Tapatalk

Fingerprint scanner emulate home button?

Is there any way to make my fingerprint scanner into a capacitive button when the phone is already unlocked? Google turned up some options that say there are apps for Samsung devices, but anything for the axon?
Yes you can. There is an app here on xda apps called Fingerprint quick action. I already have it installed and default action is to toggle notification bar. Home is also an option.
Sent from my ZTE A2017G using Tapatalk
razorsbk said:
Yes you can. There is an app here on xda apps called Fingerprint quick action. I already have it installed and default action is to toggle notification bar. Home is also an option.
Sent from my ZTE A2017G using Tapatalk
Click to expand...
Click to collapse
What's your hit to battery life?
None, I still get more than 6hrs of screen time (2 days of use).
Sent from my ZTE A2017G using Tapatalk
That app works beautifully, thank you!
Just to throw my own thread off topic, is anyone else surprised that we're creaming the pixel for onscreen time?
razorsbk said:
Yes you can. There is an app here on xda apps called Fingerprint quick action. I already have it installed and default action is to toggle notification bar. Home is also an option.
Sent from my ZTE A2017G using Tapatalk
Click to expand...
Click to collapse
Amazing app. I hope in the future it can be set to Back button functionality so it'd be easier to use the Axon at night. I'm still having a hard time pressing Back or Recent capacitive buttons in the dark.
jlomein said:
Amazing app. I hope in the future it can be set to Back button functionality so it'd be easier to use the Axon at night. I'm still having a hard time pressing Back or Recent capacitive buttons in the dark.
Click to expand...
Click to collapse
I'm using the Pie Control app for that - so I don't even have to stretch my thumb down to the bottom of the screen, just swipe in from either bezel. I'm gonna try the Fingerprint Quick Action app - but what happens when you accidentally brush the sensor as your fingers are fumbling around the back of the phone like my fingers often do?
rEVOLVE said:
I'm using the Pie Control app for that - so I don't even have to stretch my thumb down to the bottom of the screen, just swipe in from either bezel. I'm gonna try the Fingerprint Quick Action app - but what happens when you accidentally brush the sensor as your fingers are fumbling around the back of the phone like my fingers often do?
Click to expand...
Click to collapse
This doesn't require root privileges and teaches dexterous disciprine.
BableMan said:
This doesn't require root privileges and teaches dexterous disciprine.
Click to expand...
Click to collapse
The Pie Control app from the Play store only needs root if you're using some of the special functions (menu) - it works just fine without root.
Also I set this app to turn off with the scanner and don't have problems until I play games and have to move my hands around the back of the phone a bunch. Was frustrating to keep having my screen turn off in the middle of Asphalt 8. Maybe there's a way to make a quick toggle widget for gaming mode?

Home button not working

Recently I noticed that when pressing the home button it does not direct me back to the home page screen. Is it a bug?
I have the same problem
Gnubi said:
Recently I noticed that when pressing the home button it does not direct me back to the home page screen. Is it a bug?
Click to expand...
Click to collapse
Yessir. I threw it into my giant bug list on Reddit. I'll be sending it to Essential today
flakko86 said:
Yessir. I threw it into my giant bug list on Reddit. I'll be sending it to Essential today
Click to expand...
Click to collapse
Mine is fine, pressing the home button takes me directly to home page.
Sent from my PH-1 using XDA-Developers Legacy app
I have the same issue and no amount of factory resets fixes it. I don't want to have to use Nova as it doesn't allow wallpaper to go full view #thenotch. But if this isn't fixed soon I'm going to have to.
Sent from my PH-1 using Tapatalk
dc82 said:
I have the same issue and no amount of factory resets fixes it. I don't want to have to use Nova as it doesn't allow wallpaper to go full view #thenotch. But if this isn't fixed soon I'm going to have to.
Click to expand...
Click to collapse
Use the white list editor and Nova works fine using the full screen.
iswope said:
Use the white list editor and Nova works fine using the full screen.
Click to expand...
Click to collapse
Thanks for the suggestion but I'm not familiar with the white list editor. Does it require root? I'm not looking to root my phone ultimately to fix something that should work out of the box on a $700 phone.
Sent from my PH-1 using Tapatalk
dc82 said:
Thanks for the suggestion but I'm not familiar with the white list editor. Does it require root? I'm not looking to root my phone ultimately to fix something that should work out of the box on a $700 phone.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Has nothing to do with root but a working knowledge of how adb works
https://forum.xda-developers.com/showthread.php?t=3671285
Sent from my PH-1 using Tapatalk

Navigation Geatures question.

For those that are using the navigation gestures. Have you noticed that the back button on the right or left stops working. Only gesture that works is the swipe home.
Everything is fine on my phone. Stock ROM, blu.spark kernel, rooted, OOS 9.0.5.
Haven't had any problems here either, working as it should the whole time
I am on stock 9.0.5 and it happens every once in awhile.
borijess said:
I am on stock 9.0.5 and it happens every once in awhile.
Click to expand...
Click to collapse
I'm on stock 9.0.5 also and I have never had a problem with any of the gestures
Sent from my crosshatch using XDA Labs
I've been using gestures nav since I got the device 2 days ago and so far I haven't had any issues with it.
I just had the issue 5 minutes ago. The back just stops working. I get the haptic feedback but does nothing. Only swipe to go home works. After I go home it starts working again.
borijess said:
I just had the issue 5 minutes ago. The back just stops working. I get the haptic feedback but does nothing. Only swipe to go home works. After I go home it starts working again.
Click to expand...
Click to collapse
Do you have other mods or themes?
Sent from my crosshatch using XDA Labs
lollyjay said:
Do you have other mods or themes?
Click to expand...
Click to collapse
No running stock dark theme. I went into recovery and cleared the cache.
How can I backup everything and do a factory reset? Then restore everything back.
borijess said:
How can I backup everything and do a factory reset? Then restore everything back.
Click to expand...
Click to collapse
If you are rooted then you can
Sent from my crosshatch using XDA Labs
Can I use the OnePlus switch app. It has an option to backup and restore.
9.0.5 here and no issues with gestures.
Sent from my ONEPLUS A6013 using Tapatalk
Can you someone please confirm that the switch to the previous app gesture doesn't work in landscape mode?
borijess said:
I just had the issue 5 minutes ago. The back just stops working. I get the haptic feedback but does nothing. Only swipe to go home works. After I go home it starts working again.
Click to expand...
Click to collapse
That could be the app that you were running at the time. They can override the default behaviour of the back button. Can you remember what app you were using? I know for a fact I have a few apps that make you press back twice before they will exit.
rmaathuis said:
Can you someone please confirm that the switch to the previous app gesture doesn't work in landscape mode?
Click to expand...
Click to collapse
The nice and quick "drag and throw" kind of gesture doesn't work in landscape, if that's what you're referring to. You just get the recent apps list and select the last app from there.
Archer said:
That could be the app that you were running at the time. They can override the default behaviour of the back button. Can you remember what app you were using? I know for a fact I have a few apps that make you press back twice before they will exit.
The nice and quick "drag and throw" kind of gesture doesn't work in landscape, if that's what you're referring to. You just get the recent apps list and select the last app from there.
Click to expand...
Click to collapse
Actually the gestures stay in portrait mode when the screen rotates.
borijess said:
Actually the gestures stay in portrait mode when the screen rotates.
Click to expand...
Click to collapse
Yes, which is how you can bring up the recent apps list, but you can't do the quick throw gesture to toggle the last app, like you can in portrait.
Archer said:
Yes, which is how you can bring up the recent apps list, but you can't do the quick throw gesture to toggle the last app, like you can in portrait.
Click to expand...
Click to collapse
I thought the same maybe it was one app causing the issue but it stopped working in different apps.
Archer said:
Yes, which is how you can bring up the recent apps list, but you can't do the quick throw gesture to toggle the last app, like you can in portrait.
Click to expand...
Click to collapse
Too bad you can't do this with the Google gestures. With the Oneplus gestures I miss the toggle to turn screen off [emoji16]
I am wondering if Textra is the issue. Is anyone using Textra? Or is everyone using stock messaging app?

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