Video Play Bug? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hello all, recently, since the T-mobile Samsung galaxy s6 edge update, my phone is not able to play video correctly. To the best of my knowledge it did not occur before the update, but i cannot assure you that. So what happens is every time i play a video, whether its Instagram, Snapchat, Vine, or my personal videos, it starts to bug out. Whenever i play a video, 4-5 seconds after the start of the video, there is, what i can best describe as iPhone slow motion effect. The start of the video there is no defect, but once a few seconds pass, the video lags heavily. Although the video slows down, the audio never seems to falter. This has happened constantly since i noticed it.
Samsung Galaxy S6 Edge 32 gb
Android Version : 5.1.1

Go to developer options then click use awesome player instead of nuplayer
Sent from my SM-G920W8 using Tapatalk

Fixmyphonepls said:
Hello all, recently, since the T-mobile Samsung galaxy s6 edge update, my phone is not able to play video correctly. To the best of my knowledge it did not occur before the update, but i cannot assure you that. So what happens is every time i play a video, whether its Instagram, Snapchat, Vine, or my personal videos, it starts to bug out. Whenever i play a video, 4-5 seconds after the start of the video, there is, what i can best describe as iPhone slow motion effect. The start of the video there is no defect, but once a few seconds pass, the video lags heavily. Although the video slows down, the audio never seems to falter. This has happened constantly since i noticed it.
Samsung Galaxy S6 Edge 32 gb
Android Version : 5.1.1
Click to expand...
Click to collapse
Brava27 said:
Go to developer options then click use awesome player instead of nuplayer
Sent from my SM-G920W8 using Tapatalk
Click to expand...
Click to collapse
Feedback please if that helps you. Thank you for Sir Brava27 for trying to give a solution.

Related

Htc hd2 Video distorted.

Hi im really hoping to find some help here. just yesterday i came back from a trip to disney world with the family. i took a 5 minute video of the fireworks show and when i look at the video now on my phone it wont show up. i hooked it up to my computer and transfered the video over but when i play it on my computer it will show up but its all distorted with green boxes dissaperaing a reappearing. the only way i can watch the video on my phone is with tcpmp and even then it still shows distorted, the sound is perfect but the video isnt. funny enough i had shot a 2 min video before that one seconds before on my phone and it came out perfect. any ideas as to why this happened. and ideas on how i can get the video i shot to look normal again? maybe repair it? any help would be well appreciated.
just a lil bump.. no help at all?
I have this issue also. It only does this when I do videos longer than 2 or 3 minutes back to back. I would love a solution as I am losing really good material due to it. Like you said, the sound is perfect but the green tint distorts the video. I did notice the phone gets hot while taking the video so may be that has something to do with the issue.
I'm starting to think now this phone is a POS and completely waste of money when it comes to multimedia. I mean let's be honest here name of the phone is HD2 (high definition) yet it can't even play HD video let it be OS related, as we at it let's be real we all know its also limited to 65k colors. Far as video goes by now all know the audio sync issue, along with the original pink aurora BS. I wonder if Evo has this problem.
PS: This is not a rant so all you fanboys take it easy.
HyperNode said:
I'm starting to think now this phone is a POS and completely waste of money when it comes to multimedia. I mean let's be honest here name of the phone is HD2 (high definition) yet it can't even play HD video let it be OS related, as we at it let's be real we all know its also limited to 65k colors. Far as video goes by now all know the audio sync issue, along with the original pink aurora BS. I wonder if Evo has this problem.
PS: This is not a rant so all you fanboys take it easy.
Click to expand...
Click to collapse
Ummm no. I play HD movies all the time. Most of my videos come out fine. This isn't an everyday issue.
Hello guys and gals. This is my first post and sadly it's in regard with a problem. I have the same issue with the recorded movie files. If it's bigger then 5 minutes sometimes it ends up unusable. This only happens after i changed the sd card with a new 8gb one. I wonder ...
addicus said:
Ummm no. I play HD movies all the time. Most of my videos come out fine. This isn't an everyday issue.
Click to expand...
Click to collapse
Addicus I suggest you look in to this thread: Major flaw in the HTC HD2: 250ms Audio Delay
Even with extended detailed test if you still say you have no audio sync issue in video and time time hickups as it freeze then post what you are doing in that thread. Most of us has to encode the video and use filter to compensate for it.
Mu5ic92 said:
Hi im really hoping to find some help here. just yesterday i came back from a trip to disney world with the family. i took a 5 minute video of the fireworks show and when i look at the video now on my phone it wont show up. i hooked it up to my computer and transfered the video over but when i play it on my computer it will show up but its all distorted with green boxes dissaperaing a reappearing. the only way i can watch the video on my phone is with tcpmp and even then it still shows distorted, the sound is perfect but the video isnt. funny enough i had shot a 2 min video before that one seconds before on my phone and it came out perfect. any ideas as to why this happened. and ideas on how i can get the video i shot to look normal again? maybe repair it? any help would be well appreciated.
Click to expand...
Click to collapse
Hi. I also have the HD2 but i have had no problems even after recording after 15 mins. Have you altered your video settings at all or mabey a firmware update will help you.
Cheers.
HyperNode said:
Addicus I suggest you look in to this thread: Major flaw in the HTC HD2: 250ms Audio Delay
Even with extended detailed test if you still say you have no audio sync issue in video and time time hickups as it freeze then post what you are doing in that thread. Most of us has to encode the video and use filter to compensate for it.
Click to expand...
Click to collapse
I did nothing. This has never been a problem for me.

Love this phone except for 3 problems, can they be fixed?

I got the phone on launch day at Verizon and really like it. The speed, screen and still camera have all really impressed me. However there are 3 issues that have me considering exchanging it.
1) Screeching during phone calls. I don't use my phone for voice calls that much, but when I do, it's extremely distracting with the digital screeching that happens every few seconds. It does it worse sometimes but I rarely complete a call screech free. Is everyone on Verizon experiencing the same thing? Should I exchange mine for another? Can/Will a software fix this?
2) Touchscreen issues. Often when I double click to zoom in on a webpage, the phone starts registering phantom touches and is basically impossible to use until it's rebooted.
3) Autofocus issue on video recording. This absolutely ruins videos for me. I can't believe they'd ship a phone with this bad of an issue and I can't believe the reviews didn't make a bigger deal out of it. Is there anyway a custom video recording app could fix it? Even if LG is working on a fix, Verizon wouldn't roll it out for months I'm sure.
Any help on any of these issues would be greatly appreciated.
1 - I'm not experiencing any screeching on Verizon calls. An update with newer radio firmware might fix this sort of thing, but that might be a ways away and I haven't seen any other reports of this.
2 - Sounds like a pretty serious problem, show a vzw rep and you should be able to swap it out after they try soft resets and whatever other troubleshooting they wanna do.
3 - I'm experiencing this as well, not often, but it made for a crappy 5 second span in a video of my cat rolling around in the laundry
1. Are you OTA either VZN or flashed in a custom rom?
2. I stopped doing it this way because of knock on. I just use pinch zoom now.
3. I haven't had the issue as long add I didn't try to take videos like I was filming Blair witch. Aka stand still. And if you video tape things getting closer and farther away it's going to refocus. I did start using manual focus on pictures though....1000x better. Many more keepers.
Sent from my VS980 4G using XDA Premium 4 mobile app
DroidSloth said:
1 - I'm not experiencing any screeching on Verizon calls. An update with newer radio firmware might fix this sort of thing, but that might be a ways away and I haven't seen any other reports of this.
2 - Sounds like a pretty serious problem, show a vzw rep and you should be able to swap it out after they try soft resets and whatever other troubleshooting they wanna do.
3 - I'm experiencing this as well, not often, but it made for a crappy 5 second span in a video of my cat rolling around in the laundry
Click to expand...
Click to collapse
No screeching here either, but I havent made many calls, and none of them have been that long (this phone can really make calls too? I figured it was just a gaming and texting machine )
I find my touchscreen is very sensitive in the fact that I dont even have to TOUCH it to press a button, sometimes. Just hovering my finger close enough to the screen causes a touch.....this may not be unique to this phone, Ive just never noticed it on others. Doesnt worry me too much. There is a place to calibrate it in the settings, have you tried running that procedure?
The video thing is apparently common for LG phones. I believe a previous Optimus phone had the same problem and it was fixed via an update. I would expect the same to happen for the G2, eventually (or a third party dev fixes it for them )
slide83 said:
I got the phone on launch day at Verizon and really like it. The speed, screen and still camera have all really impressed me. However there are 3 issues that have me considering exchanging it.
1) Screeching during phone calls. I don't use my phone for voice calls that much, but when I do, it's extremely distracting with the digital screeching that happens every few seconds. It does it worse sometimes but I rarely complete a call screech free. Is everyone on Verizon experiencing the same thing? Should I exchange mine for another? Can/Will a software fix this?
2) Touchscreen issues. Often when I double click to zoom in on a webpage, the phone starts registering phantom touches and is basically impossible to use until it's rebooted.
3) Autofocus issue on video recording. This absolutely ruins videos for me. I can't believe they'd ship a phone with this bad of an issue and I can't believe the reviews didn't make a bigger deal out of it. Is there anyway a custom video recording app could fix it? Even if LG is working on a fix, Verizon wouldn't roll it out for months I'm sure.
Any help on any of these issues would be greatly appreciated.
Click to expand...
Click to collapse
havent had the first 2 problems but the third i have every time i record with my camera. for a phone that has optical image stabilization, you shouldnt have to be perfectly still to get the camera to focus. the OIS on this camera is not very good if it cant have alot of light coming in. so recording this like inside of a building where the lighting is not as bright as outside will result in a blurred video if you move. this is a big downside to the camera to me. it would have been alot better if they would have atleast made the video camera tap to focus. but there is not 1 focus settings when in video mode. you dont always get to be still especially when videoing things like your kids. it gets annoying real fast and i end up having to redo the video.
freebee269 said:
havent had the first 2 problems but the third i have every time i record with my camera. for a phone that has optical image stabilization, you shouldnt have to be perfectly still to get the camera to focus. the OIS on this camera is not very good if it cant have alot of light coming in. so recording this like inside of a building where the lighting is not as bright as outside will result in a blurred video if you move. this is a big downside to the camera to me. it would have been alot better if they would have atleast made the video camera tap to focus. but there is not 1 focus settings when in video mode. you dont always get to be still especially when videoing things like your kids. it gets annoying real fast and i end up having to redo the video.
Click to expand...
Click to collapse
You CAN tap to focus in videos. It will even continue to track the object you tap on if it moves.
Sent from my LG-D800 using Tapatalk 4
whittikins said:
You CAN tap to focus in videos. It will even continue to track the object you tap on if it moves.
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
not on the Verizon version. when you tap the screen, it does absolutely nothing. the only tracking thing is that tracking zoom which is pointless.
you can't manually choose what to focus on in the video app
Sent from my VS980 4G using Tapatalk 4
whittikins said:
You CAN tap to focus in videos. It will even continue to track the object you tap on if it moves.
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
on my at&t lg g2 when in video mode you can not tap to focus. you can in picture mode but my original post was not talking about picture mode.
I think you can tap to focus on the korean variant. Sadly, I think the korean variant is much more powerful than the international one.
flickyamom said:
I think you can tap to focus on the korean variant. Sadly, I think the korean variant is much more powerful than the international one.
Click to expand...
Click to collapse
this is kinda why i made a thread a while ago that died, asking if someone with the international version could upload the camera APK and port it to ours.
freebee269 said:
on my at&t lg g2 when in video mode you can not tap to focus. you can in picture mode but my original post was not talking about picture mode.
Click to expand...
Click to collapse
Really?? That's the version I have too. When I tap while recording video, it puts 2 blue brackets around the object. If I move in, that brackets grow larger and keep tracking the object. Vice versa too.
I did flash CleanROM, but I wasn't aware of any camera changes. I thought it worked like this even as stock.
Sent from my LG-D800 using Tapatalk 4
whittikins said:
Really?? That's the version I have too. When I tap while recording video, it puts 2 blue brackets around the object. If I move in, that brackets grow larger and keep tracking the object. Vice versa too.
I did flash CleanROM, but I wasn't aware of any camera changes. I thought it worked like this even as stock.
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
what the hell..that's so weird
same issue on tmobile version.cant tap to focus
jayochs said:
this is kinda why i made a thread a while ago that died, asking if someone with the international version could upload the camera APK and port it to ours.
Click to expand...
Click to collapse
I think you meant the korean version's camera apk?
I am using the Korean variant F320S, I have yet encountered the problems you mentioned.
flickyamom said:
I think you meant the korean version's camera apk?
Click to expand...
Click to collapse
yeah that's it. I asked Scott to look into it, if it's an easy port, he said he'd get back to me with it. I mean, if the Korean camera apk is better, then hell yeah i want it
Sent from my VS980 4G using Tapatalk 4
Update there is,i will use it now and let you know.It might also be in yours and you dont know it ....like i didnt.
If you have set the 60fps video the feature doesnt work,it only works with the 30fps.Try it.It will work after you start the recording not before.
woof123 said:
Update there is,i will use it now and let you know.It might also be in yours and you dont know it ....like i didnt.
If you have set the 60fps video the feature doesnt work,it only works with the 30fps.Try it.It will work after you start the recording not before.
Click to expand...
Click to collapse
Yep, this is how mine is too. AT&T version. If you go into video mode, then options, then hit Reset, it should work after you start recording.
woof123 said:
Update there is,i will use it now and let you know.It might also be in yours and you dont know it ....like i didnt.
If you have set the 60fps video the feature doesnt work,it only works with the 30fps.Try it.It will work after you start the recording not before.
Click to expand...
Click to collapse
in 30 fps mode it has a tap to focus after you start recording, but in 60 fps it does not. this is what i also said in my original post. i was talking about 60 fps mode. why would you not have tap to focus in the best mode for the camera? they allow me to control other aspects in 60 fps mode but not focusing? that's something i dont understand. 60 fps mode is much smoother than 30 fps mode yet the camera doesnt have something as easy as any kind of focusing in 60 fps mode.
---------- Post added at 02:18 PM ---------- Previous post was at 02:13 PM ----------
whittikins said:
Yep, this is how mine is too. AT&T version. If you go into video mode, then options, then hit Reset, it should work after you start recording.
Click to expand...
Click to collapse
try it on 60 fps mode then you'll see what i'm talking about. which is the whole point of what i'm talking about.

Lag, low quality video streaming, and video stutter.

I bought the Verizon g2 a couple days ago and have noticed some serious lag. This thing is a beast and I don't think it should be experiencing some of the things I'm experiencing. The first thing I noticed was that the screen is unbelievably sensitive so much so that I'll have my thumb hovered over the on screen buttons on the bottom and it will register that I've pressed them without touching the screen. It shouldn't bother as much a it does but it doesn't happen all the time which I find odd.
The second gripe I have is with the serious lag I've experienced. The home screen lags terribly, when opening apps it lags, and when using apps it lags. It randomly stops music playback after a song has finished. And knock on only works half the time, if that.
The last gripe is that video playback looks horrendous... I've used YouTube and Netflix with HD video and it looks like its playing 480p. It's such low quality and actually stutters when the camera is panning around. I have VERY fast Verizon FIOS internet that can handle 1080p video playback at all times. I know it is not the internet connection so it must be the phone. Are these problems that others have experienced or should I be looking to replace it with another phone? If this is to be expecting with this phone should I just return it for the HTC One? any discussion/ help/ advice is greatly appreciated!
Sent from my VS980 4G using xda app-developers app
I've seen none of these issues whatsoever except the home screen "lag." I've got the Verizon version. the home screen lag i describe is launcher redraw. search youtube for my video "LG g2 launcher redraw" and I'm sure you'll find it. the remedy? I use nova launcher prime now and don't even bother with the stock g2 launcher. works much better and looks just like KitKat.
my video playback looks great. YouTube is known for only showing 720p and never 1080. there are modded youtube apps for 1080, though.
Sent from my Verizon LG G2 using Tapatalk Pro
jayochs said:
I've seen none of these issues whatsoever except the home screen "lag." I've got the Verizon version. the home screen lag i describe is launcher redraw. search youtube for my video "LG g2 launcher redraw" and I'm sure you'll find it. the remedy? I use nova launcher prime now and don't even bother with the stock g2 launcher. works much better and looks just like KitKat.
my video playback looks great. YouTube is known for only showing 720p and never 1080. there are modded youtube apps for 1080, though.
Sent from my Verizon LG G2 using Tapatalk Pro
Click to expand...
Click to collapse
Can you show me the direction for the 1080p YouTube apk? Thank you
Sent from my LG-D801 using Tapatalk
I've seen none of these issues whatsoever except the home screen "lag." I've got the Verizon version. the home screen lag i describe is launcher redraw. search youtube for my video "LG g2 launcher redraw" and I'm sure you'll find it. the remedy? I use nova launcher prime now and don't even bother with the stock g2 launcher. works much better and looks just like KitKat.
my video playback looks great. YouTube is known for only showing 720p and never 1080. there are modded youtube apps for 1080, though.
Sent from my Verizon LG G2 using Tapatalk Pro
Click to expand...
Click to collapse
Yeah I thought the home screen lag wasn't a big deal and was pretty normal but the video truly is terrible. My brother has an iphone 4 and it looks MUCH better than what I get on the G2. I'm pretty convinced I just got a bad unit because I'm also experiencing an annoying buzzing sound during phone calls. It's like a high pitched, low volume hissing that is on for a few seconds, cuts out, then comes back on for another few seconds. I've researched quite a bit on this phone and the HTC One and this seems to be a pretty common bug for the G2. I'm going to return this unit for another one and hope that most (if not all) of these bugs are gone, but if they aren't I'm going to have to go with the HTC One or the S4. Thanks for the reply though.
lilviet93 said:
Can you show me the direction for the 1080p YouTube apk? Thank you
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
TheTanker23 said:
Yeah I thought the home screen lag wasn't a big deal and was pretty normal but the video truly is terrible. .
Click to expand...
Click to collapse
Just use Viral, more features then YT app
http://forum.xda-developers.com/showthread.php?t=2413078
Quick follow up after returning my phone and getting another. So far it's working perfectly. Tested the call quality and no high pitched tone so that's good. Absolutely no lag so far. This phone's awesome!
Sent from my VS980 4G using xda app-developers app

Slow motion video is broken on the snapdragon version!!

Wow, this really sucks. It's one of my favorite features. There are several videos where the slow motion is really choppy and skips a lot, see here:
https://youtu.be/Ozmq051Bqo4
https://youtu.be/-ejKG4hNr2Y
https://youtu.be/XdmVAfQWr38
And then we have a perfectly smooth and what looks like higher res slow motion video from a user here who owns the exynos version:
https://youtu.be/g5aUNY3YnGk
What in the world is going on?
I really hope this is not staying this way. It is annoying. Saturday i will get my Exynos, i will test and let you know the results.
brian85 said:
What in the world is going on?
Click to expand...
Click to collapse
Its a bug, im sure it'll be fixed, the world is not ending.
I just tested and had the same. Also on Snapdragon.
Also have bad compression artifacts all over my videos in FHD60 and UHD
It just got released.....relax it will be fixed soon
PunishedSnake said:
It just got released.....relax it will be fixed soon
Click to expand...
Click to collapse
Samsung and soon? Does these two match together?
Is this problem already reported to Samsung. Did Samsung already give a reaction on this bug?
Pierre118 said:
Samsung and soon? Does these two match together?
Is this problem already reported to Samsung. Did Samsung already give a reaction on this bug?
Click to expand...
Click to collapse
While Samsung blow with os upgrades they are pretty good for bug fixes
Here's my test video of slow motion with my T-mobile S7
https://youtu.be/qgYfoxudl74
Coin Spin @ 1/8th Speed - https://youtu.be/J_pgp0BJ8HU
Here a link to the original file: https://s3.amazonaws.com/uploads.hi...A4Xh/S7 Slow-motion Coin Spin 1-8th Speed.mp4
Here is another: https://www.youtube.com/watch?v=yG_tjI27BsQ
This is from my T-Mobile S7 (Snapdragon). I've noticed AF tracking is not working properly if not at all when capturing Slo-Mo. A quick tap of the object on your screen will re-focus.
Side note: YouTube really destroys the quality of the videos at 720p.

S7 Video Recording FUBAR: Samsung's Biggest Mistake?

When I first picked up my Galaxy s7 Edge on Sprint, I wrote a post about poor quality, lack of stability, and a lot of people told me I was imagining it, or put it down to YouTube. Now watch this...
https://youtu.be/gF_PRYBFS84
That is a video I took in FHD60 (i.e. 1080p and 60 frames per second) - skip forward to 8 seconds. Unacceptable isn't the word. I should add, most of the time it's not as bad as this - usually just a really jarring stutter, but it's done this a few times,
https://www.youtube.com/watch?v=PnRAHEE-nB4
This one is 4K. Not as bad on the face of it, but the weird motion blurring and blockiness present is ...well, it doesn't feel very 4K. I also experience some skips/frame drops when filming in this mode.
I took approx 130 10-30 second videos over the weekend and skipping is present in most of them. I've even got to the point where I try and film everything twice (panning across a landscape) so i can hopefully minimize the likelihood of skipping.
This is my second S7 edge, after the first one developed a dead pixel within the first 2 weeks. I've updated the firmware to G935PVPU2APD3.
From what I've read online in forums, one user claimed that on a live chat , Samsung are refusing to admit it publicly, but there is nothing they can do to improve it. I believe this is a problem mainly with the US Snapdragon 820 chip - but I dunno, it could be an issue with the International version too - either way, I'm not happy but it looks like we have to put up with it.
CTIGUK said:
When I first picked up my Galaxy s7 Edge on Sprint, I wrote a post about poor quality, lack of stability, and a lot of people told me I was imagining it, or put it down to YouTube. Now watch this...
https://youtu.be/gF_PRYBFS84
That is a video I took in FHD60 (i.e. 1080p and 60 frames per second) - skip forward to 8 seconds. Unacceptable isn't the word. I should add, most of the time it's not as bad as this - usually just a really jarring stutter, but it's done this a few times,
https://www.youtube.com/watch?v=PnRAHEE-nB4
This one is 4K. Not as bad on the face of it, but the weird motion blurring and blockiness present is ...well, it doesn't feel very 4K. I also experience some skips/frame drops when filming in this mode.
I took approx 130 10-30 second videos over the weekend and skipping is present in most of them. I've even got to the point where I try and film everything twice (panning across a landscape) so i can hopefully minimize the likelihood of skipping.
This is my second S7 edge, after the first one developed a dead pixel within the first 2 weeks. I've updated the firmware to G935PVPU2APD3.
From what I've read online in forums, one user claimed that on a live chat , Samsung are refusing to admit it publicly, but there is nothing they can do to improve it. I believe this is a problem mainly with the US Snapdragon 820 chip - but I dunno, it could be an issue with the International version too - either way, I'm not happy but it looks like we have to put up with it.
Click to expand...
Click to collapse
What is your Camera Chip?
Mine is: SLSI_S5K2L1_FIMC_IS
Exynos Version
To find out, download Aida64, go to Devices and see Rear-Facing Camera Section
dave7802 said:
What is your Camera Chip?
Mine is: SLSI_S5K2L1_FIMC_IS
Exynos Version
To find out, download Aida64, go to Devices and see Rear-Facing Camera Section
Click to expand...
Click to collapse
Hi Dave,
I have the Snapdragon 820 processor and camera is SONY_IMX260
I've seen pieces online that say the Snapdragon fares worse than the Exynos in terms of performance, so it could be only really noticeable on those phones
Indeed, am no pro snapper so I cannot comment.
But the picture quality has been perfect on my device.
Am going to try this recording on the way home in the car now though (something i have yet to do)
I'll upload to YouTube for you to view if you like.
Any specific settings you used?
Sent from my SM-G935F using Tapatalk
dave7802 said:
Indeed, am no pro snapper so I cannot comment.
But the picture quality has been perfect on my device.
Am going to try this recording on the way home in the car now though (something i have yet to do)
I'll upload to YouTube for you to view if you like.
Any specific settings you used?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
It happens with FHD60 most commonly. Panning the camera makes it most notable... that's pretty much it!
Just a question.. you are recording internally or on sdcard?
I don't think there's any way that is a hardware issue. Seems like something is going way wrong with the video recording on the software level - I'd be money it is digital stabilization going haywire. Was that turned off? If so, maybe it's broken.

Categories

Resources