Hi, got my OnePlus two today.
I have two issues so far.
1. The home button seems to only work 1 or 2 times out of 5 presses. Should I RMA?
2. There is no native exchange email support. Anyone know why?
Brendan
Sent from my ONE A2003 using Tapatalk
The home button sucks on mine too. Doesn't always register touches. Useless as a fingerprint reader too. I am using onscreen buttons.
Don't know about the email: I use Nine (by far the best exchange email app) which works fine.
Sent from my SM-T800 using Tapatalk
Just a tip: I found turning vibration on touch setting on and sliding my thumb slightly up the button makes the home button work better. I think we just need to get use to a button that doesn't actually move.
Sent from my SM-T800 using Tapatalk
if you press it like an button it works well, dont lightly tap it like the screen
I heard that they will fix that problem with the home button with an OxygenOS update!
I hope so. It's nowhere near as good as the Fingeprint scanner on my honor 7
Sent from my ONE A2003 using Tapatalk
I just got mine. The Home buttin is pretty fine. You have to get learn how it works.. Because the home buttin is under the FingerPrint Sensor. I don't have any problems, maybe at the start but now it is ok! As for exchange email you just use GMAIL app!
EDIT:
For exchange email , download Gmail exchange apk from APKMIRROR and install it. Don't forget to open unknown sources first.
Link: http://tinyurl.com/pux5pxy
limestar said:
Hi, got my OnePlus two today.
I have two issues so far.
1. The home button seems to only work 1 or 2 times out of 5 presses. Should I RMA?
2. There is no native exchange email support. Anyone know why?
Brendan
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
Same issue for me. Its grounding because my hand is also on the metal frame of the phone. If I put the phone down and tap the home button it registers, same if the phone is flat in my hand and not touching the frame, works perfectly. Really annoying.
Major home button issues for me too. I had to switch to on screen buttons because I was getting too many missed home button taps and it was driving me mad.
Wondering if it's a hardware issue with all of them or just some. Maybe the people who don't have issue just have oilier or sweatier hands as very dry hands seem to make the home button less sensitive.
Sent from my ONE A2005 using XDA Forums Pro.
Got my op2 yesterday and was fully expecting to also have this issue but I don't. I have the USA op2.
thegrants82 said:
Got my op2 yesterday and was fully expecting to also have this issue but I don't. I have the USA op2.
Click to expand...
Click to collapse
good to hear, maybe that's why they slowed up the invites and fixed it quietly.
My home button is working flawlessly
I think it's about getting used to this home button. In starting I too had issues with home button but now I don't. Just give it some time.
If you have oily or sweaty hands and not really dry ones then you probably won't have an issue ... until winter.
Sent from my ONE A2005 using XDA Forums Pro.
gtg465x said:
If you have oily or sweaty hands and not really dry ones then you probably won't have an issue ... until winter.
Sent from my ONE A2005 using XDA Forums Pro.
Click to expand...
Click to collapse
Haha! Yeah. True. The official forums are full of people getting really irate with this.
Mine's fine -- acts up every now and then. I've added an assistive touch button instead of activating the on-screen nav buttons. Saves space and is generally not intrusive -- sort of like the way Apple's own assistive touch button is.
MrJukeHardbane said:
I think it's about getting used to this home button. In starting I too had issues with home button but now I don't. Just give it some time.
Click to expand...
Click to collapse
Agreed. Since I started pressing instead of lightly tapping it works fine.
-- from my OnePlus 2 (A2003)
I love this phone but problems with Home button are a little bit terrifying....Actually I've put my OP2 into gel case and problem with home button is gone...so it is really because of hand touching the bezel...WTH :?
I just believe that the bezel is a touchable one and we will receive some kind of nice feature like grab and squeze a phone to make a screenshot or something...OP please, do not kill my faith in You...
M3ntoR said:
I love this phone but problems with Home button are a little bit terrifying....Actually I've put my OP2 into gel case and problem with home button is gone...so it is really because of hand touching the bezel...WTH :?
I just believe that the bezel is a touchable one and we will receive some kind of nice feature like grab and squeze a phone to make a screenshot or something...OP please, do not kill my faith in You...
Click to expand...
Click to collapse
I wish it was a feature, but honestly, it seems like a design flaw. It doesn't seem like it's affecting all the devices, but it definitely is affecting the one that I received today. If I push the home button like a physical button it works fine, but if I tap like a capacitive button it doesn't work often. My guess is that there's no way around this, and that Oneplus won't consider it a problem.
---------- Post added at 12:32 AM ---------- Previous post was at 12:31 AM ----------
thegrants82 said:
Got my op2 yesterday and was fully expecting to also have this issue but I don't. I have the USA op2.
Click to expand...
Click to collapse
What batch do you have? Mine is dated 08.10.2015 on the back of the box. I'm wondering if it's device specific.
limestar said:
I hope so. It's nowhere near as good as the Fingeprint scanner on my honor 7
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
Wow are you are the one I was looking for, I ordered Honor 7 from small for UK and meantime I got Invite for Onwplus 2 which make me confused and I don't want to sell my account to someone so I ordered two days ago and not processed yet, same thing with Honor 7 ordered on 2nd but still waiting
I like both phone but price for Honor 7 is simply just blow OP2 and premium body, Irda, FM radio, Cat 6 and fast charge so Honor 7 is my 1st choice, I am plan to sell OP2 as it comes without even opening as there is NO point keep two phone without NFC as Android pay is just around the corner, As you are having OP2 and H7 I would like opportunity so ask you about with
Which one have better fingerprint reader?
Which is one have better camera quality?
Which one have better screen?
Sound, audio etc.?
Do you think is impossible to put two SIM + 1 SD altogether in slot as somebody scribe in Chinese forum ?
can you advise which one to keep ?
Related
Hey all,
I've had my Legend just over 6 days now, must say the handset is very solid and built very well.
Only reservations are around the four front black buttons...
All Legends I saw in the shop had obviously been subject to lots of prodding from potential customers and all 4 buttons [ok ok there are 3 actual/physical buttons] lost their solid 'click' feel and had worked their way loose.
I'm posting because my HOME button seems to have worked its way a tiny tiny bit loose. Not enough to send it back or anything, but now, if I tap it with my finger, there is slight movement, it rocks side to side and can now hear a little clicky sound ...without actually pressing the button....this is after 6 days .
Anyone else experienced similar issues?
the same
pe3ksve3k2 said:
the same
Click to expand...
Click to collapse
same
Should it be ignored or we should demand a replacement
Bump for this. I've noticed my HOME button has worked that little bit looser. Again.
Not fantastic for such a 'well built' device after just 3.5 months ownership.
Anyone else?
Same. I noticed it when I got it. Hasnt really got any worse and I don't think it will break but it has like a dead 'rock' to it
Sent from my HTC Legend using XDA App
Same with the back button
Sent from my HTC Legend using Tapatalk
Same, only ever use my menu button, rest are still 'solid', menu is 'squishy'.
Yupp. Menu feels solid only on one side of the button.
Same. It's just not as 'tight' as it should be.
Sent from my HTC Legend using XDA App
Yeah these buttons are the major flaw of the Legend.. if it had capacitive buttons it would be amazing
My back button is not as good as it used to be :-( have to really push it down sometimes hard for it to work
do you know if it is possible to buy replacment buttons anywhere ?
lukbeat said:
do you know if it is possible to buy replacment buttons anywhere ?
Click to expand...
Click to collapse
I'm sure you can....
Trying to install them though may prove a little trickier.
Same here
Sent from my HTC Legend using XDA App
Got exactly Them same problem, pretty annoying.
Sent from my HTC Legend using XDA App
liltbrockie said:
I'm sure you can....
Trying to install them though may prove a little trickier.
Click to expand...
Click to collapse
Can you give me a link to the shop selling them ? I was able to open the phone and I have access to them...
I guess it requires soldering...
Sent from my HTC Legend using Tapatalk
Corra said:
I guess it requires soldering...
Sent from my HTC Legend using Tapatalk
Click to expand...
Click to collapse
no thay are not, thay are attached by two screws. The problem is that it's imosible to find shop selling them.
HTC HD2
Also having this problem now. HTC HD2 about 2 months old.
The back button does not click anymore and feels soft when pressed.
This is my first HTC smartphone. Their quality is horrible a phone that cost U$500.00. Haven't they figured out how to make buttons??
Mine has been fine so far, although I've noticed that the buttons' clicking part isn't correctly centralized and in perfect angle with the plastic button itself.
So I've always pressed a specific corner of them (it changes from button to button).
Like the Home and Menu ones, the correct place seems to be the lower right corner, the Back one, in the lower left.
So pressing indiscriminately would definitely wear it quite easily.
Yes it sometimes gets annoying, but to avoid future headaches I recommend you try to feel it and adapt to the design flaw.
Sent from my HTC Legend using XDA App
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
MaTiCeK- said:
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
Click to expand...
Click to collapse
On mine, i can hear and feel a slight crackling noise with light touch without pressing the key all the way down. The button feels solid, tight and works just fine AFTER the initial press, but it bothers me that it does that. The shop people wouldn't consider this as a defect since it's so minor, but minor enough to annoy a fussy tech person like me.
Does anyone else have this problem?
Nice and solid on mine. No noises what so ever.
Sent from my GT-I9500 using Tapatalk 2
My I9505 is perfect but my I9500 has the same problem as yours.
Sent from my GT-I9505 using xda premium
Has it gotten worse or better since then? I wonder if it will go away after a few months of button mashing?
Just wondering (it might be stupid from my side, still...) did you remove plastic protective foil from the button. Usually it gets stucked on the button and it is hard to spot...
I switched my I9500 for a new one and the home button is now perfect with no cracking noises.
Sent from my GT-I9500 using xda premium
otacon888 said:
I switched my I9500 for a new one and the home button is now perfect with no cracking noises.
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
I have sold my sgs4. I might however buy a black one once the Google Experience ships.
MaTiCeK- said:
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
Click to expand...
Click to collapse
Same on my I9500. Annoying as S%#. Had it for a week and has not gotten better or worse
Dark5tar said:
On mine, i can hear and feel a slight crackling noise with light touch without pressing the key all the way down. The button feels solid, tight and works just fine AFTER the initial press, but it bothers me that it does that. The shop people wouldn't consider this as a defect since it's so minor, but minor enough to annoy a fussy tech person like me.
Does anyone else have this problem?
Click to expand...
Click to collapse
Yeah, I got this problem as well! Mine is not loose just like yours, but if you press softly on the button you can feel it move before the key activates.
Then, when you put the phone away, the problem returns after 10 mins of not being used. As if the plastic material "expands" and gets jammed. It really annoys me, because the phone was very expensive for me 800USD here in Denmark! And i expect a perfect phone for that kind of money!
Have anybody got a solution to this?
I am not willing to return the phone because they are only going to send it to get repaired, and I can feel it in my gut that I will get a phone back with more errors than before lol.
And how have it developed since? Gotten worse or better?
Seballe said:
Yeah, I got this problem as well! Mine is not loose just like yours, but if you press softly on the button you can feel it move before the key activates.
Then, when you put the phone away, the problem returns after 10 mins of not being used. As if the plastic material "expands" and gets jammed. It really annoys me, because the phone was very expensive for me 800USD here in Denmark! And i expect a perfect phone for that kind of money!
Have anybody got a solution to this?
I am not willing to return the phone because they are only going to send it to get repaired, and I can feel it in my gut that I will get a phone back with more errors than before lol.
And how have it developed since? Gotten worse or better?
Click to expand...
Click to collapse
Too early to tell. It's really irritating though. I resulted in downloading a software home button to use instead (to prevent it from getting any more worse). Swipe Pad and Pie Control are both good at simulating the hardware home button - no root is required either.
i just noticed a slight cracking noise on my home button as well. It is more apparent if you press towards the edges of the button, and kind of seems like a 2-stage click. annoying
Dark5tar said:
Too early to tell. It's really irritating though. I resulted in downloading a software home button to use instead (to prevent it from getting any more worse). Swipe Pad and Pie Control are both good at simulating the hardware home button - no root is required either.
Click to expand...
Click to collapse
Thanks for the information! I like Pie Control best of the two!
Although, the problem wont solve itself by avoiding the button, so i think i will press it even more, just to see if the problem persists, gets worse or fixes itself. In my experience the button has gotten worse over the past few days. The shop wont take the phone back because they label it as "self fault" (dont know the english term), they think I am the problem and have not taken care of my phone. This is ridiculous! I have now sent at mail to Samsung Denmark to see if they can help me!
RTbar said:
i just noticed a slight cracking noise on my home button as well. It is more apparent if you press towards the edges of the button, and kind of seems like a 2-stage click. annoying
Click to expand...
Click to collapse
This describes my experience as well!
I have tried using a small tool to "push" the button around in its socket, but to no avail, it's still the same problem. This is really getting on my nerve!!
Seballe said:
Thanks for the information! I like Pie Control best of the two!
Although, the problem wont solve itself by avoiding the button, so i think i will press it even more, just to see if the problem persists, gets worse or fixes itself. In my experience the button has gotten worse over the past few days. The shop wont take the phone back because they label it as "self fault" (dont know the english term), they think I am the problem and have not taken care of my phone. This is ridiculous! I have now sent at mail to Samsung Denmark to see if they can help me!
This describes my experience as well!
I have tried using a small tool to "push" the button around in its socket, but to no avail, it's still the same problem. This is really getting on my nerve!!
Click to expand...
Click to collapse
Let me know how you get on with the button and Samsung support. Really interested to know what the outcome is.
Dark5tar said:
Let me know how you get on with the button and Samsung support. Really interested to know what the outcome is.
Click to expand...
Click to collapse
I've got something very similar with mine. It feels slightly loose and not the solid feel it had when I first got the phone. I'm interested in how you get on too.
Mine moves slightly which is expected, but no cracking sounds and feels solid
Sent from my GT-I9505 using xda premium
My home button does the same thing. Although I think it started after I tripped and dropped it at the top of a staircase and it bounced off every stair all the way down *facepalm*
+1
Power button is wonky too.
I'm really unimpressed by the overall build quality of this phone - especially for its price.
Oh well. "First World Problems"
My home button feels absolutely fine, on the other hand, my power button feels sticky and spongey when I press it, still works fine though.
Nothing like my Galaxy Note 2 which clicks when pressed.
Mine started "clicking" few days ago. It drives me mental when trying to navigate through at night.
Picked up my 32 GS4 yesterday and now I am noticing that the home button is sunk in. It's completely flush with the screen. Doesn't stick out at all. It works completely fine, but makes a really audible clicking noise. Obviously Samsung doesn't manufacture these all the same. I am worried if it will get worse in time. A google search brought many results with the GS3's home button. Apparently some think its normal, some don't. I am really fussy when it comes to QC on flagship phones.
Just wondering if anyone else has a sunk in home button?
its normal.
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Yup. Flush. You're good.
Sent from my SGH-I337M using xda app-developers app
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
jetlitheone said:
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah. I have noticed a couple Note 2's home buttons being flat, while others were slightly raised. I don't know if its considered not normal, as it functions just fine.
I do not like the loud audible click the button makes. I might try to swap it towards the end of my 14 days.
EDIT: Ok, looking at it really closely, its not completely flat. Maybe a tad lower than the other phones. I don't know, I would hate to return a phone because I'm too OCD.
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
The home button functions perfectly fine. Since it doesn't stick out, the tactile feedback isn't that great. May take it to AT&T this week. Haven't decided. I am actually more concerned about my power button. Seems very hard to push and mushy, like its not sticking out as much as it should.
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
MentalToast said:
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
Click to expand...
Click to collapse
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
MattMJB0188 said:
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
Click to expand...
Click to collapse
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
MentalToast said:
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
Click to expand...
Click to collapse
Then exchange it. When they bring your new phone out thoroughly examine it first.
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
MentalToast said:
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
Click to expand...
Click to collapse
Yeah I know what you mean. And I've been that guy many times. Its just when signing a 2yr contract and paying $200+ dollars, one has to be persistent. They all hate me at my local AT&T store but I pay their paychecks.
delete
wttisme said:
I looked at 3 S4s before I picked one that I was satisfied with before I left the store. Some people don't care, but when paying this much for a phone I feel like it should be perfect.
Click to expand...
Click to collapse
And AT&T kept bringing out S4's and let you have your pick? Must have been nice. My local AT&T store would never do that.
Neither would mine. Best Buy MIGHT, but it's not very nice to make them keep opening boxes of new products. Not sure if they can still sell them as such afterward.
The unlock button does seem more sunken than it should be. Might swing by the ATT store in a day or two just to check out their display...If it's that bad, i'll bring it back to best buy and see if they're willing to do another exchange . I only have 4 days left on my 15 day window unfortunately.
Did you put a screen protector
DAMN! I wish I didint see this thread because my OCD just kicked in...
Mine is raised about 1mm up. On my note II its about 2mm.
It feels normal to me...
With the Invisheild HD its flush with that....
artvandalay22222 said:
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Click to expand...
Click to collapse
I'm also coming from a gs2, and while the lack of a capacitive home button and search button is a bit weird, if you long press the menu button it pulls up search. I know it isn't exactly what you want, but it's close.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
I noticed that the back capacitive button is not as sensitive as the multi-task capacitive button. At first, I thought I wasn't pressing the back button at the right place, but after testing it, it turns out that the bottom of the lit area requires much more pressure before it registers a touch. I compared it against the multi-task button and the Galaxy Note 3. Unfortunately, it appears that my Galaxy Note 4 capacitive back button does not register touches on the bottom half unless more pressure is used. Interestingly, the back capacitive button responds to the slightest stylus touch.
I do have a Spigen screen protector on, but it does not affect the sensitivity of the multi-task button, so I figure it doesn't affect the back button, either.
Is anyone else experiencing this? Thanks in advance.
I dont feel like mines sensitive enough either sometimes.i have to press twice
I thought I was going crazy staring at every press on the back button. I have the same issue. Have to press it more then once. I just used my spen and noticed that the top of the back button above the arrow does not register a touch. The multitasking button does on the top and bottom.
Sent from the TermiNOTEr 4!
So is this a hardware issue? Should I return phone?
Sent from the TermiNOTEr 4!
Glad and sad to know that I'm not alone. It looks like a hardware issue to me, but it might be something that affects most of the phones. I'm waiting to see if other people reply to this thread without this issue.
This issue is annoying, but it's not worth exchanging if I receive a unit that's the same, worse, or has a bad screen (I read a review where the reviewer said his unit had dead/stuck pixels near the top, though it could be a review unit concern). I'm going to the Sprint Store to check out the display unit to compare it against mine. If the display unit has a proper back button, then I might consider.
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
thedeadletters said:
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
Click to expand...
Click to collapse
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Same here in Germany. SM-N910F
Gesendet von meinem SM-N910F mit Tapatalk
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
That makes sense but why don't we have many people complaining about it? Is this a real issue or people are thinking they are not pressing the button correctly.
Sent from the TermiNOTEr 4!
borijess said:
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Click to expand...
Click to collapse
I'm sorry to hear about that. I had a Spigen Crystal screen protector on, but it did not affect the sensitivity, as the multi-task button worked perfectly. It was definitely a hardware issue solely. I applied another Spigen Crystal to the new phone and there are no issues (it came in a 3-pack).
I don't think many people are complaining about it because it's only affecting a small percentage.
2ndammendment said:
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
Click to expand...
Click to collapse
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
thedeadletters said:
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
Click to expand...
Click to collapse
Well, I'm trying to get my unit replaced for a separate issue(screen is green towards the bottom and pink towards the top), so I will report back. Too bad every store in a 30mi radius is sold out.
Put it on "glove" mode ... helped mine
This ....
Same Issue Here
I am having the exact same problem with the back button... my struggles with getting it to work properly led me to search for others with the same issue. I'm glad that I am reading that it is not all the devices and that exchanging the Note 4 for a new one may solve the problem, as it did for a previous poster. It is frustrating that the local Verizon store does not have them in stock, and doesn't know when they will... so I guess I'll wait it out - kills the high of getting to play with/setup the new Note 4...:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Sent from my SAMSUNG-SM-N910A using xda premium
borijess said:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Click to expand...
Click to collapse
What kind of gap does your new phone have?
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
buildsafire said:
What kind of gap does your new phone have?
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The gap is around the top left corner. Not bad but the first one I had was pretty much gap free. Doesn't really matter that much cause I have a case that covers it. Out of sight out of mind. So the back button seems to be better with new note. Glad I made the exchange. The only thing is that I lost my glass screen protector. Didn't want to take it off cause it would be useless to me anyways. So I applied a screen protector from my note 2. Works great covered the entire screen. The only thing it doesn't reach to the top. Just something to hold me over until I get some news ones. Also this phone seems to be much quicker than the last one. Could be a placebo effect. I also lucked on a new charger and spen tips. Guy at best buy left charger and tips. I just exchanged phone. :thumbup:
Sent from the TermiNOTEr 4!
---------- Post added at 08:20 PM ---------- Previous post was at 08:18 PM ----------
thedeadletters said:
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
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I think I am going to stick with this one. Plus best buy says you can only do one exchange in the 14 day period.
Sent from the TermiNOTEr 4!
Hi All -
I notice a weird issue with my home button. Sometimes my home button fails to register a normal tap on the left-ish side. If I press down in the center, it works fine.
Furthermore, if I hold down the home button towards the right side to launch google on-tap, it will launch, but if I use the same kind of pressure on the left, it doesn't launch. I really have to press down on the left side to launch it. Does anyone else experience this issue? Should I exchange it? If I were to guess around 14/15 home button clicks register.
ETA - I just uploaded this video, you should be able to see the issue pretty clearly. (Sorry it's sideways.) https://www.youtube.com/watch?v=j9vZ0aQnLdw
shadow82x said:
Hi All -
I notice a weird issue with my home button. Sometimes my home button fails to register a normal tap on the left-ish side. If I press down in the center, it works fine.
Furthermore, if I hold down the home button towards the right side to launch google on-tap, it will launch, but if I use the same kind of pressure on the left, it doesn't launch. I really have to press down on the left side to launch it. Does anyone else experience this issue? Should I exchange it? If I were to guess around 14/15 home button clicks register.
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I have the same exact issue - just as you described.
Since I have Jump On Demand, and I won't be upgrading to anything this year until the Note 6, I'll probably just wait 3 months or so then Jump to a brand new S7 Edge instead of dealing with an exchange and all that drama. It's an issue, sure, but a minor one and doesn't really affect how I use the phone.
I have already adapted to pushing more firmly and in the middle. Crisis averted lol
Sent from my SM-G935W8 using Tapatalk
Here is a sideway video of what is happening - https://www.youtube.com/watch?v=j9vZ0aQnLdw
Think I should return it?
Brava27 said:
I have already adapted to pushing more firmly and in the middle. Crisis averted lol
Sent from my SM-G935W8 using Tapatalk
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Exactly
I had same problem. I returned it and got a refund, now purchased a new one which works fine.
Definitely a fault that will continue to annoy so best to get a replacement.
Had the same thing.. Go refunded since there are no s7edge on stock yet
Verstuurd vanaf mijn XT1032 met Tapatalk
So it seems like a pretty common problem I'm guessing. I'm still trying to figure out if I should return it or not. Or if its worth it.
Other than lackluster battery life and the home button, the phone is perfect with no display tinting/issues so I'm a little worried if I exchange, I might get a bad display.
Decided to gamble and return it. I don't think this should be happening on a $800 device. Really hope its fixed on my next one, and without other issues.
shadow82x said:
Decided to gamble and return it. I don't think this should be happening on a $800 device. Really hope its fixed on my next one, and without other issues.
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Good job
Verstuurd vanaf mijn XT1032 met Tapatalk
Mine has a tiny amount of play in it, but I'm not risking my otherwise perfect device because there are too many other risks. As long as it doesn't break it's not bothering me.
My Home button seems okay with one big exception. The fingerprint sensor. It has trouble picking up my fingerprint. There is noticeable lag recognizing the fingerprint when it's coming back from sleep. It unlocks on the first try about 50-60%. The rest take 2 or 3 tries. Once it failed enough times I was locked out. Retraining didn't help.
Also, the button's right side is more clicky (in a good way) and responsive than the left, which is harder to push down. This gives the button an odd switch-like response. But it does work besides the fingerprint so I'm hesitant to exchange it.
For anyone who says it's wiggly or has play, is it as bad as this S6 video? From what I gather, every Samsung phone has a bunch of these issues with the home button. Most people are affected, some worse than others, some not at all. Mine is nowhere near as bad as this video, you have to look very close to see the slight bit of movement and the click is nowhere near this loud.
https://www.youtube.com/watch?v=Y5FoWeDGQZ4
Bumping this up so more people answer. Still undecided what to do.
same issue on the left side its sometimes unresponsive..............
Hmm this is interesting. My girlfriend said the left side of her home button was loose but mine has been fine. I guess it's actually a defect and she should exchange it for a new one. Just wonder if Tmo will accept it for an exchange.
Went to exchange mine because of the home button and found out that every single demo unit was fine, and each one had a home button that was raised up from the screen. Mine is almost flush. Problem is no stores have any in Stock
berfles said:
Went to exchange mine because of the home button and found out that every single demo unit was fine, and each one had a home button that was raised up from the screen. Mine is almost flush. Problem is no stores have any in Stock
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It's just luck of which one you get I have an unresponsive left side home button as well... But probably gonna stick this one out... This is my 3rd S7 edge... Fist one had low microphone.... 2nd had pink tinted screen... This one is perfect and bright... Would rather have a perfect screen and power button than a mushy home button... So I'm done exchanging.... I had an S6 that rattled just like the video.... Took it back and the next one started a month later...... First thing I checked on these phones..... My black G935 home button is pretty flush to the glass unlike my girlfriends silver one that doesn't have any issues
Galaxy S7 edge
I have exactly the same issue on my s7 edge bought from amazon.co.uk (I'm from Greece). Official service here in Greece told me that the Home Button is manufactured to working properly only when I press it at the center, so mine have no problem!!! This answer is bull ****!!!!
Is there any global Samsung customer support mail to send an email to replace my Home button or my phone?
Στάλθηκε από το SM-G935F μου χρησιμοποιώντας Tapatalk
Bump this to say my s7e black pearl which was manufactured in 01/2017 also have a home button which is not responsive on the left
This must be an issue for a lot of samsung phone.