Yureka Display gone totally black... need expert help - YU Yureka Q&A, Help & Troubleshooting

Hello everyone,
I have brought my Yureka in very first sale through Amazon.in. Three days back, my Yureka screen gone black totally, while taking photos in a family function. After that I have restarted the phone several times, tried removing batteries also, tried all the methods, but the display wasn't come. Touch screen is working fine. Calls are receiving, phone is ringing and vibrating well, but no any display on the screen. I have also tried to go in recovery mode, but no any display coming on screen. Hardware keys are working fine.
Can anyone help me in resolving the issue, i have called the customer care also but they are unable to provide any suitable help till now. Facing problems a lot. Need expert advice.
Regards
Yogesh

Contact YU customer care! This is a hardware issue
Sent from my AO5510 using Tapatalk

Related

TyTn Screen goes black randomly

Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
xdaer said:
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
Click to expand...
Click to collapse
i am faced with the same issue too. hope someone is able to assist.
This sounds suspiciously like the DSOD problem that plagued the Sprint and Verizon 6700 Units. DSOD = Dark Screen of Death After much research the problem was found to be caused by the SD Card. More specifically having programs installed to the SD card, it seemed power managment was not properly implemented or something and often times when something was accessed on the SD card while the unit was in suspend it would exhibit the same symptoms you described.
There is a long forum post about it here.
http://pdaphonehome.com/forums/ppc-6700-xv6700/79197-regedit-i-have-made-make-6700-more-stable.html
my screen washes out white sometimes
Mine will turn the backlight off randomly when I start to enter a text message or an email... it turns back on after I press a button however.
DSOD? Yikes sounds terminal! As for the SD issue, the screen went dark after a hard reset / rom reflash with no sd or sim card in.
I'm going to send it back to HTC Europe, hopefully they'll swap it? Anyone had any experience with an RMA to these peeps?
Thanks
SOD and White Out Screen
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
i have this problem when i open my keyboard and in the same time i play some file in media player. then when i want to write sms, document or something my screen blacks out when i stop typyng
cyberenz said:
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
Click to expand...
Click to collapse
Got the same issue, not resolved yet. It happens most of the time while I am typing on MSN over wifi. As MSN is yet quite buged he may be the culpit; I may try to investigate a little more this issue.
EDIT: In fact my screen does not turn completely black; it just loses the backlight.
I have kind of the same problem. A while after I've installed official WM6 only the backlight turned on when I woke the device from standby. And sometimes the hardware buttons stops working, when this happends the lights in the green and red call buttons are on, even when I set the telephone in standby. Sometimes when this happends the orange charging light also turns on, and I get a bright blue flash in the bluetooth light(much brighter than the actual bluetooth light).
I've tried to turn of the standby, now the device never get black screen(it seems that the black screen only happends when I wake the device from standby). But still the buttons locks up randomly during the day...
Now I've downgraded to official WM5. The telephone was ok for a while, but now it shows symptomes of the same problem.
Is this a hardware or software problem?
Anyone else have this problem?

[Q] Samsung Note 2 stuck on strange screen. Pls Help.

Helo Forum,
You must have noticed I'm a new member. This forum came highly recommended by every site and every other forum I had visited in search of a solution to my uniquely strange problem. It amazing what wonderful job you guys are doing solving people's problems for free.
Phone status: Samsung Galaxy Note 2, upgraded to android 4.3, rooted but not yet flashed a custom rom, hard reset a couple of weeks ago.
Without warning, my note 2 started acting up. I picked it up after an hour of receiving a call only to notice that it was stuck on the samsung logo screen. Prior to that, I can confirm that I did not tamper with it in any way. I turned it off and on again, this time around, all I could see is a screen filled with strange tiny ash colored horizontal lines from top to bottom. It simply got stuck on this unresponsive screen and refused to boot any further. I turned it off and on several times and even pulled the battery several times but there was no change. When I connect it to a pc, it appears as "local disc Q" and when i try to open it, I get the error message "Access denied". I also tried a hard reset using the volume up + home + power on several times, not a single change was noticed. I've attached a picture of the strange phone screen.
If anyone has encountered a similar problem or if anyone has an idea of how this can be fixed, and kind enough to take me through the step by step process of fixing it, I will be super grateful!
Pls let me mention here that my IT skills are not very advanced, so please use simple terms. Let me also apologise if it turns out that a similar thread has been posted on this forum, I searched but couldnt find any with my kind of problem before I decided to post.
Here's my email: [email protected]
Thanks in advance.
It seems to be a hardware problem rather than a software one
Try taking it to the service centre and get your motherboard fixed
Sent from my GT-I9300 using Tapatalk
Can you boot in download mod? Its showing any image? Or only this? I mean if you can see samsung logo or bootanimation maybe the problem its software...
If you can enter download mode and you can see any image...in your place I will flash a new rom using ODIN.
Saludos! And please let us know how its goes.
Thanks guys for your prompt response.
@Cocolopes, I cant see anything but the unresponsive weird looking screen. Every effort to clear it up has failed so far. The phone has refused to respond to any command including volume up + home + power. Not even a sound. Like I said in my earlier post, it started with the appearance of the samsung logo which refused to go away, so I pulled the battery and then this weird screen appeared.
@jay5204.abd, yeah I also suspect it could be a hardware problem but I always choose to make the service center option a last resort. I prefer to share with wizards in the forums first, just in case someone had experienced a similar problem and solved it.
busycash said:
Thanks guys for your prompt response.
@Cocolopes, I cant see anything but the unresponsive weird looking screen. Every effort to clear it up has failed so far. The phone has refused to respond to any command including volume up + home + power. Not even a sound. Like I said in my earlier post, it started with the appearance of the samsung logo which refused to go away, so I pulled the battery and then this weird screen appeared.
@jay5204.abd, yeah I also suspect it could be a hardware problem but I always choose to make the service center option a last resort. I prefer to share with wizards in the forums first, just in case someone had experienced a similar problem and solved it.
Click to expand...
Click to collapse
Well....so its a hardware issue..... good luck with the service center.

Urgent. Screen Issue

Hello everyone,
I'm honored to be a part of the community. I'm recently facing an issue regarding my Yureka plus. I did factory reset my mobile because my phone was constantly freezing and restarting. After the factory reset my screen became yellowish. I restart the device the yellowish glow stays and gets removed automatically after some time. Though I have my device under warranty, I'm tensed about this situation. Please help me out.
Thanks in advance.
Go to setting and search live display. And set display mode to off.
You will try to flash your android phone.

Yureka Display Replacement Causing Randon Power off issue. Pls help me urgent.

Hi friends. I am facing an serious issue related to my Yu Yureka device. My display has broken a few days ag. & I have replaced entire kit & device fitted with combo. After this my Yureka goes on turning of automatically. I was roted my mobile & using MiUi 8 rom since long ago. Everything was going fine until this display combo replacement. Anyone please help me to solve this issue:

My screen just dies, please help!

Hello everyone. I just bought the OnePlus 8 Pro, set it up, used it a little and then opened the camera, and changed to selfie mode. Suddenly the screen turned green and turned off. Since then I cannot boot my phone and i see green flashes on my screen and nothing works. I can still hear the phone works (Lock screen noises and vibrations) but still can't see anything apart from green flashes every 5 seconds. I've tried to hard reset the phone a few times, but no luck, screen still flashes green.
Please tell me if there is something i can do to fix the issue, or the screen just died.
Why would you want to try and fix the issue? It sounds like a hardware failure and you should return your device. Sure it's a ****ty situation but these things happen.
patensas said:
Why would you want to try and fix the issue? It sounds like a hardware failure and you should return your device. Sure it's a ****ty situation but these things happen.
Click to expand...
Click to collapse
in my country its not that easy .... you need to send it few weeks to check the prob
and thats my only phone i use i cant send it and just bought it
maybe other opinion guys plz?
The only way to solve this is to RMA sadly. Definitely a hardware issue and needs to be replaced (if within the appropriate time) or repaired.
RMA. 100%
ok guys first of all i gave the phone to the company for check thx for your reply

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