[Q] Yureka not charging!!!! - YU Yureka Q&A, Help & Troubleshooting

My yureka was working properly. I put it to charging one day but dont know what happened battery percentage was decreasing instead of going up although it was showing that phone is charging. I have not done any new flashing at that tym. Now the phone is complete dead....zero battery....no charging in switched off mode too. What should I do and how to contact customer support to claim replacement if no other solution is there?

h4harsimran said:
My yureka was working properly. I put it to charging one day but dont know what happened battery percentage was decreasing instead of going up although it was showing that phone is charging. I have not done any new flashing at that tym. Now the phone is complete dead....zero battery....no charging in switched off mode too. What should I do and how to contact customer support to claim replacement if no other solution is there?
Click to expand...
Click to collapse
Thank you for posting this, I am having the same problem. I fee like stranded, dont know what to do.
Been thinking about consumer court as the customer support over the phone has been poor and there is no service center in Amritsar.

guys had ur problem got solved??? i am also having same issue

same problem here how to solve it
i need phone urgently

I am facing same problem please help me.

contact:- 0141-332-5300.
its not a toll free no. but u will be answered here only.. ha ha
hit thanks if worked..

Same Problem.......!
I have faced same problem, but i have used Sony's Charger.
but some time its not work also.
Mr @rahulsharma tell us what is the reason for it....?

Yureka not charging
I am also facing the same problem......
.....BUT I GOT THE SOLUTION.....
it is nothing....just your data cable problem.....it seems it is connected properly..... But in reality .....it isn't.......
.......i just raise an complaint to yu team and got new one within 7 days....now my phone is working well.......
.........u won't believe it.....but if u got tired....then just try this one........
....
.remember ....not use your data cable on other device except your one.....

How to contact them ?

minus charging yu yureka
Hi,
I already do factory reset 2 times nothing happen
As well as use your link cm-12.0-YNG1TAS1K0-tomato-signed but nothing happen
still mobile minus charging

Hello,
I am also facing the same issue... I have contacted YU Support team, they gave me some solutions of soft reset, hard reset, flashing but it didn't resolve my issue. Finally they agreed to replace my device.
I believe YU doesn't have any solution for this issue.
If anyone found any solution for this issue let us know.
Thanks!

I am also having the same problem. The phone shows charging led(dead battery) but doesn't charge at all. When its charging while on, the battery decreases. I have tried a temporary solution and it worked.
All I did was get a universal battery charger for 200 bucks. Take out the battery from the phone and put it in the universal battery charger. It will charge the battery without the phone. I think there's some hardware problem with the phone that's why it doesn't charge the battery.

Same here with 12.1

hi i am also facing same problem with yureka
has anyone got solution

Please help m yaar

We all have to go to consumer court now this is the only solution who the **** are they to fool us

h4harsimran said:
My yureka was working properly. I put it to charging one day but dont know what happened battery percentage was decreasing instead of going up although it was showing that phone is charging. I have not done any new flashing at that tym. Now the phone is complete dead....zero battery....no charging in switched off mode too. What should I do and how to contact customer support to claim replacement if no other solution is there?
Click to expand...
Click to collapse
I also faced the same problem. but then i find out the solution, try charging your phone while keeping your phone in switch off mode.
worked for me.

i also face that problem but no solution i give.
i use many chargers but no one can charge properly ssome time charge and otherwise not charging but charging icon show al well.
ubon charger can work some time.

My yureka was working properly. I put it to charging one day but dont know what happened battery percentage was decreasing instead of going up although it was showing that phone is charging. I have not done any new flashing at that tym. Now the phone is complete dead....zero battery....no charging in switched off mode too. What should I do and how to contact customer support to claim replacement if no other solution is there?

Does someone find the result?

Related

My wizard doesn't start up anymore

Hi,
I have an unlocked wizard (MDA Vario) which worked perfectly for several weeks.
It was switched off, I thought because of an empty battery. I attempted to restart 3 times but it hanged during bootscreen ...
But the big problem is that nothing happens when I connect it to my pc to recharge, it doesn't even seem to charge when I connect it to the adaptor to recharge
So if it's a hardware failure, I cannot return it under warranty because in this situation I cannot relock it .
Can anybody help me out pleaaaaaaaaaaaaaase ?
Thanks in advance.
Best regards,
Stoffel
Im having the same problem... alomost.
My bettery died and then it wouldnt start or charge. I was told to take the battery out and grab an old charger and expose the wires and directly apply the wires to the battery. It worked but my 9100 died again beofer it could fully boot and it still wont charge. I have tried the wire to battery charging method again and it doesnt seem to work anymore.
You may want to give it a try??
Out of curiosity, what ROM do you have installed?
Thanks to Dalamario the problem is fixed ...
He provided this link with an easy solution for this very annoying problem . I really thought my device or battery was defect :shock:
Check this link http://forum.xda-developers.com/viewtopic.php?t=40399&highlight=

Problems charging

hi all,
hope someone can help.
For the last few months my Atom has been , lets say "tricky " to charge.
The red LED will flicker on and off, and sometimes it will be on, yet not charge.
On inspection , it thinks it is sync-ing, but connected to wall charger.
Manually ending sync program will fix this,but strange.
Is my Atom on the way out ?
The USB connection needs wiggling to get to work .
I have replaced the battery , so thats not the problem ,
and help/sugestions would be apreciated ,
cheers.
running WM6 exec rom , but had same problems with MW5.
Anyone ??????????????????????????
#bump#
.....
same goes here
man.. we've the same problem. i think this is because of the mini usb charger. it doesn't really fit. btw, have u solve your problem?
USB Charging Problems
You must use a correct charger motorola or O2 incorrect charger will post this problem. If problem remain send it to service centre I had my repaired for US 80 dollars. I hope that helps.
Same Problem with the battery
Hi, everybody. I'm the new guys on this forum. I need some help. When I use the internet function to download file or something around 40 minutes, the battery cannot be charged. At the first time I taught the battery has broken or the usb cable. So I bought a new battery to try download file again but the problem is the same cannot charge the battery. The conclusion of this problem only when I download file, if i didn't download no problem the battery can charge normally. Did somebody ever get this problem? I tried to upgrade rom but the problem is not solve make me add problem. The new rom make the atom life always hang so I downgrade the rom. Please help me btw sorry my english is very bad Thanks

Yu Yureka- Anybdy Else Having Charging Circuit Problem?

Yu Yureka Charging Circuit Problem
Hello Guys, Whats Up...
I am writing this article so as to know if there are any other people out there who are suffering with the same problem.
Basically YU Yureka got a much hype when it was launched for INR 8999. This mobile is well known for its killer features like :
Ships with Cyanogenmod OS
2GB RAM
Snapdragon 615 Processor
Stylish and Elegant Looks similar to One Plus One.
I purchased this device from Amazon.in on May1st, 2015 during an Open Sale. I was very much pleased with the performance of the device till a couple of days back though there are few minor usability issues like touch being not very good for its class, Slow loading of the call log/dialer etc.
The device is a powerhouse when it comes to gaming. The Processor, GPU combined with 2GB RAM mostly provide lag-free gaming.
On the fateful day, it all started early in the morning. My yureka's battery was low with about 15% juice remaining. I tried to charge it by using the supplied charger. Nothing happened. No LED Indicator and no charging symbol in UI. Then after fiddling with the charger for a while, I used the charger supplied with my one plus one. No use. Then I tried with all most all chargers ranging from Samsung and Sony to no avail. I even tried to connect the phone to my laptop using the data cable which did not work as well. Then I decided that there is something wrong with the charging circuit of my mobile and was still confident as the mobile is still in warranty period and there is pick and drop service available at my location. Unfortunately I could not call the customer support as it was a sunday. Then, On Monday morning after 10 O'Clock, I tried calling the customer care. The guy was very polite initially though he was talking in Hindi instead of in English. When I explained him about the problem, he promptly asked me to use any other charger instead of the supplied one. Then I told him that I used multiple chargers and I was able to charge other phones with those chargers. At this point, this guy has put my call on hold and after resuming the call he stated that I should do some troubleshooting by fully charging my mobile (LOL.. it was funny indeed) and doing the factory reset from Recovery. He also suggested me to use the phone in SAFE mode for as long as FOUR hours and guaranteed that the problem will be resolved. I told him that my mobile battery is dead and I cannot charge it as my primary concern is with respect to the phone not getting charged. Still, he insisted that I should get the battery charged by using any universal charger which I should buy if I do not own one. As long as I tried to explain that the phone is in warranty and I do not wish to buy any additional accessories, he still stood by his word confirming that he cannot do anything else and I should buy a universal charger. At this point I got irritated and told him that he was not helpful and disconnected the call after he again started to repeat the same troubleshooting steps including charging the device to 100%. I tried to call multiple times and all the representatives stated the same steps.
So, right now my Yureka, which is hardly 4 months old is lying on the table with a dead battery.
Though the mobile is having some good software and not so good hardware, the company(YU Televentures) is playing spoilsport with mediocre customer support.
At this point, I decided to suggest people not to buy any mobile from this brand.
P.S: I have actually ordered a universal charger online and will update the article once I get the charger and perform the troubleshooting steps on the device.
Yureka mobile not accepting any charger and data cable
My phone is not getting charge with any charger . what happened to it i dont know , very poor customer service . i am chasing them over phone last 4 days each time they are making me fool by saying do this do that . without giving me any discrete answer what to do for this issue . when ever i connect my Phone with charger the light of charger gets off. the problem is with internal software or some charging jack , but those guys are not understanding , i have send every thing like (images,invoice etc) . strongly disappointed with the service and Phone performance .
Fed up with Yuyureka
I have also same problem that you mentioned. My phone is not charging ,but it is not problem of my battery since my baterry got charged when i try to charge tha baterry to my friend's yurekaa. I had got similar bad experience from customer support even if my phone is in warranty period.when i called them, they wasted my time and money (2/min) for unnecessary hold.When I explained him about the problem, he promptly asked me to use any other charger instead of the supplied one. Then I told him that I used multiple chargers and I was able to charge other phones with those chargers. At this point, this guy has put my call on hold and after resuming the call he stated that I should do some troubleshooting by fully charging my mobile and doing the factory reset from Recovery. Next day I tried them again.then they said to send the image of my phone battery,port ,and invoice etc,I did all the things what they said ,Next day I tried them again ,then they saud that my picatures have no much clarity and said them again.And the next day sent invoice is not mentioning price there imay be another bill along with the product.all of us the phone is released on March ,so all phone s are in waranty period till march 2016.I fed up with this phone. I request to all yuyureka users ,to respond against this cheating .kindly stop to promote this brand and to buy this phones
mssjagannath said:
Hello Guys, Whats Up...
I am writing this article so as to know if there are any other people out there who are suffering with the same problem.
Basically YU Yureka got a much hype when it was launched for INR 8999. This mobile is well known for its killer features like :
Ships with Cyanogenmod OS
2GB RAM
Snapdragon 615 Processor
Stylish and Elegant Looks similar to One Plus One.
I purchased this device from Amazon.in on May1st, 2015 during an Open Sale. I was very much pleased with the performance of the device till a couple of days back though there are few minor usability issues like touch being not very good for its class, Slow loading of the call log/dialer etc.
The device is a powerhouse when it comes to gaming. The Processor, GPU combined with 2GB RAM mostly provide lag-free gaming.
On the fateful day, it all started early in the morning. My yureka's battery was low with about 15% juice remaining. I tried to charge it by using the supplied charger. Nothing happened. No LED Indicator and no charging symbol in UI. Then after fiddling with the charger for a while, I used the charger supplied with my one plus one. No use. Then I tried with all most all chargers ranging from Samsung and Sony to no avail. I even tried to connect the phone to my laptop using the data cable which did not work as well. Then I decided that there is something wrong with the charging circuit of my mobile and was still confident as the mobile is still in warranty period and there is pick and drop service available at my location. Unfortunately I could not call the customer support as it was a sunday. Then, On Monday morning after 10 O'Clock, I tried calling the customer care. The guy was very polite initially though he was talking in Hindi instead of in English. When I explained him about the problem, he promptly asked me to use any other charger instead of the supplied one. Then I told him that I used multiple chargers and I was able to charge other phones with those chargers. At this point, this guy has put my call on hold and after resuming the call he stated that I should do some troubleshooting by fully charging my mobile (LOL.. it was funny indeed) and doing the factory reset from Recovery. He also suggested me to use the phone in SAFE mode for as long as FOUR hours and guaranteed that the problem will be resolved. I told him that my mobile battery is dead and I cannot charge it as my primary concern is with respect to the phone not getting charged. Still, he insisted that I should get the battery charged by using any universal charger which I should buy if I do not own one. As long as I tried to explain that the phone is in warranty and I do not wish to buy any additional accessories, he still stood by his word confirming that he cannot do anything else and I should buy a universal charger. At this point I got irritated and told him that he was not helpful and disconnected the call after he again started to repeat the same troubleshooting steps including charging the device to 100%. I tried to call multiple times and all the representatives stated the same steps.
So, right now my Yureka, which is hardly 4 months old is lying on the table with a dead battery.
Though the mobile is having some good software and not so good hardware, the company(YU Televentures) is playing spoilsport with mediocre customer support.
At this point, I decided to suggest people not to buy any mobile from this brand.
P.S: I have actually ordered a universal charger online and will update the article once I get the charger and perform the troubleshooting steps on the device.
Click to expand...
Click to collapse
Yes Iam also having same problem.i dnt know what to do,
please suggest if u find solution
thanks,
[email protected]
8971332915
not charging
even i face the same issue. they asked me to go to fastboot mode and run some files and when i tried doing it, the command prompt said no device was detected. so couldnt proceed.
yu yureka battery does not charge. on calling the helpline I got the same standard re
On calling the helpline I got the same standard reply. Try universal charger. Update it, soft boot & factory reset.
After sales service is very bad. Do not buy this phone
mssjagannath any update after using universal charger and troubleshooting
Fed up
hi, I think this is a hardware issue rather than a software related that is why it did not resolved by even hard Factory reset.so that replacement is the only solution since its parts are not available locally.so Try for replacement.I am trying for that by continuous calling to customer support.But no use
My suggestion to file a cheating case in consumer court against Yuyureka. I am ready for that
i am having a similar issue with my yureka too.. the charging port seems to be very sensitive right now. Only if the connector is situated in a certain angle, it seems to be working. and gets disconnected from the computer very very frequently.
Yu Yureka- Anybdy Else Having Charging Circuit Problem
After calling them up many times & answering the same questions repeatedly they have now agreed to replace the handset. I am awaiting said replacement.
will update as soon as I get It
Yu Yureka- Anybdy Else Having Charging Circuit Problem
HI,
I have received a replacement handset( no back cover or battery have to use the old one). It seems to be a refurbished piece but is working properly
same problem(not charging)
i have same charging problem. please tell me what you did to get replacement. i called customer care 100 times but nothing happend.
pramod1 said:
i have same charging problem. please tell me what you did to get replacement. i called customer care 100 times but nothing happend.
Click to expand...
Click to collapse
They will tell you to factory reset & then flash the phone. Tell them that when you cannot connect the phone to any PC or laptop how are you going to flash it.
tell them that there is a circuit problem and the phone needs to be replaced. send a mail to [email protected].
Same Issue
Hey jagannath i have also facing same problem since 2 days .that my mobile not changing from last 2 days . I did all the possible ways to change my Mobile but result is 0. So do you got any solution for this issue.
If yes please contact me or mail me.
Contact number- 08892432023
[email protected]
Thanks and regards
Sagar K. Nayak
This worked for me!!!!!
sagareast said:
Hey jagannath i have also facing same problem since 2 days .that my mobile not changing from last 2 days . I did all the possible ways to change my Mobile but result is 0. So do you got any solution for this issue.
If yes please contact me or mail me.
Contact number- 08892432023
[email protected]
Thanks and regards
Sagar K. Nayak
Click to expand...
Click to collapse
When I had this problem I did this and it worked for me!!!!
1.Try to connect otg with a pendrive.If it is not working try pluging and unpluging it more than 5 times quickly.
2.Then put it for charging the whole night(more than 6 hrs) even if it doesn't detect. Do not remove even it is not charging.If the problem is solved it would be charged while u wake up.
This really worked for me .Try this.
Now the phone is complete dead....zero battery....no charging in switched off mode
I am also facing the same issue... Now the phone is complete dead....zero battery....no charging in switched off mode too...
I believe YU doesn't have any solution for this issue.
If anyone found any solution for this issue let us know.
Thanks!
[email protected]
Same problem, my yureka doesn't get charged. If charged somehow battery goes drain ve
Same problem, my yureka doesn't get charged. If charged somehow battery goes drain in sometime. I think every YU yureka has this problem. Company should replace or repair the devices free of cost.
"Since one month yureka yu charging like anything"
hey folks,
If you wonder your yureka yu doesnt have any issue and still its suddenly stop charging. And letter you may have used lots of compatible usb cable or charger but ended with no results. Then, i think you must give a try for "AV connect USB cable" only on amazon. Its not costly may be around Rs.270. Let me know your results. Hopefully it will prove to be boon for many dispointed one.
PAS,
Time is very Near.
I m facing the problem since 1 year. Poor customer service(calls over 1 and half month) resulted in undelivered replacement mobile. Then after one month of the expiry of warranty I decided to sue yureka and complained to National Consumer Helpline. Later YU decided to give me replacement with 48 hour problem reporting. I refused saying I needed additional warranty period for their lethargy and resolution conveying method through email only. Now after 3 months more I decided to look in myself. I checked my battery in friend mobile and it worked fine. my charger and chord worked fine for other mobiles. I then checked the status using DMM(battery and pins). Noticed that the handset was not able to provide enough charging voltage. I tried to move the connector to usb and pushed it upwards using weight of books. I saw then that the charging current was supplied. Now after 5 days I noticed I had to change the direction of the weight to the port. Later on even this failed. I can on the basis of the tests say that the problem lies in cheap quality of port and dock connector.Also the quality of micro usb connector makes a difference. Both the port and the micro usb connector must be gold plated. I changed a port after a month and it started to work fine only for a few days. But normal wear and tear leads to sloppy connection at micro usb port resulting in fake charging. Actually charging circuit must take in account while designing stage these complications regarding normal wear and tear which was not done in Yureka. I have noticed samsung cords and usb ports are gold plated partially or completely which is why they easily adapt to any charger. Also after cm12 64 bit upgrade from cm 11 32bit power consumption increased greatly and it would take longer to charge. Kernel issues also result in bad charging. All these issues are present in Yureka Handset and official kernel. Now I have to change port every 2 months. I have used samsung chord which did not fail charging even when other chords failed. Meanwhile I m considering dock connector replacement.

Unable to boot up, Red light when charging issue

I have been unable to boot up my letv 1s device, I have tried everything listed on this forum and other forum to boot up my letv device. Including removing the battery and reconnect them back again.
Recently, I tried to repair it to local phone repair shop, they told me it needs a battery replacement. I bought the battery from aliexpress and replaced them, but it still doesnt boot up.
The repair shop gave up and gave me back the phone and told me the EMMC is weak (I'm not sure about this).
I disassembly the phones and try to figure out the problem, I am guessing the problem might be with the charging board, I am posting the video here hoping someone pro could help me solve the problem. I'm guessing its the charging board because everytime I connect the device to the PC, it kept reconnecting when I tried to FLash a new ROM.
Here are the video of the board kept reconnecting when I tried to connect them to PC
youtube(dot)com/watch?v=N8PMQej9BQc
youtube(dot)com/watch?v=GfLOrslXYRE
Here is the picture of the charging module board
ae01.alicdn(dot)com/kf/UT810zNXElXXXagOFbXw/Letv-X500-USB-Module-Plug-Charge-Board-Microphone-Module-Flex-Cable-Dock-Connector-For-Letv-1S.jpg_640x640.jpg
I really hope someone with more experience could give me more insight about this, thanks.
PS: Please dont ask me to charge the phone again with original adapter and cable, because thats the first thing I tried and I charge it for more than 24 hours already (I even tried to buy a new adapter and usb type-c cable). Oh and I tried connecting to PC with the battery connected also, and it kept reconnecting.
Hi, I also have same problem, but still no solution.
Hi @casper2201 , @softkans and any one with the same issue,
I too had the same issue. It started with the charging rate becoming too slow (1% increment in 25 minutes of charging). I switched off the phone and left to charge for around 35 hours straight and came to find it 79% charged. Then I tried flashing the LOS14 after LOS13 ROMs but in vain. I also fiddled with the Kernel Adiutor, still no help. The charge won't increase when the phone is on so I left it to discharge until it switched off. Then the main issue showed up with red light always on when charging and blank screen.
I also posted about it here, but no one replied. Then I took a leap of faith and went to a local repair shop. He confirmed that it was a hardware problem and the charging module needs to be replaced. Just now I am coming from the shop itself after picking up my phone. Its working fine till now *fingers crossed*. He charged me ₹1300 ($20) which is a little high for the service but it doesn't matter as he was the only one ready to open it as there was the risk of cracking the screen.
So, summing it up, if you have the same problem as that of mine then you need to replace your charging module and I think it will be fine.
Charging module replaced.
Current condition of phone.
The rubber bands will help the adhesive strengthen.
Thanks,
Abhishek
abitshek said:
Hi @casper2201 , @softkans and any one with the same issue,
I too had the same issue. It started with the charging rate becoming too slow (1% increment in 25 minutes of charging). I switched off the phone and left to charge for around 35 hours straight and came to find it 79% charged. Then I tried flashing the LOS14 after LOS13 ROMs but in vain. I also fiddled with the Kernel Adiutor, still no help. The charge won't increase when the phone is on so I left it to discharge until it switched off. Then the main issue showed up with red light always on when charging and blank screen.
I also posted about it here, but no one replied. Then I took a leap of faith and went to a local repair shop. He confirmed that it was a hardware problem and the charging module needs to be replaced. Just now I am coming from the shop itself after picking up my phone. Its working fine till now *fingers crossed*. He charged me ₹1300 ($20) which is a little high for the service but it doesn't matter as he was the only one ready to open it as there was the risk of cracking the screen.
So, summing it up, if you have the same problem as that of mine then you need to replace your charging module and I think it will be fine.
Charging module replaced.
Current condition of phone.
The rubber bands will help the adhesive strengthen.
Thanks,
Abhishek
Click to expand...
Click to collapse
Thank you Abhishek,
Thanks for your reply. I will check it with local service shop.
UPDATE: The problem still persists.
softkans said:
Hi, I also have same problem, but still no solution.
Click to expand...
Click to collapse
Yesterday when I was done with setting up my phone, I put it to charge and the same issue has come again. Its not charging and the "Red light of Death" is back. Today I'm going to the repair shop again and see what he can do now.
I think this is the end and there is no point throwing away more money on the device anymore.
abitshek said:
Yesterday when I was done with setting up my phone, I put it to charge and the same issue has come again. Its not charging and the "Red light of Death" is back. Today I'm going to the repair shop again and see what he can do now.
I think this is the end and there is no point throwing away more money on the device anymore.
Click to expand...
Click to collapse
Is those issue solved? Any update?
Have you tries spft.
casper2201 said:
I have been unable to boot up my letv 1s device, I have tried everything listed on this forum and other forum to boot up my letv device. Including removing the battery and reconnect them back again.
Recently, I tried to repair it to local phone repair shop, they told me it needs a battery replacement. I bought the battery from aliexpress and replaced them, but it still doesnt boot up.
The repair shop gave up and gave me back the phone and told me the EMMC is weak (I'm not sure about this).
I disassembly the phones and try to figure out the problem, I am guessing the problem might be with the charging board, I am posting the video here hoping someone pro could help me solve the problem. I'm guessing its the charging board because everytime I connect the device to the PC, it kept reconnecting when I tried to FLash a new ROM.
Here are the video of the board kept reconnecting when I tried to connect them to PC
youtube(dot)com/watch?v=N8PMQej9BQc
youtube(dot)com/watch?v=GfLOrslXYRE
Here is the picture of the charging module board
ae01.alicdn(dot)com/kf/UT810zNXElXXXagOFbXw/Letv-X500-USB-Module-Plug-Charge-Board-Microphone-Module-Flex-Cable-Dock-Connector-For-Letv-1S.jpg_640x640.jpg
I really hope someone with more experience could give me more insight about this, thanks.
PS: Please dont ask me to charge the phone again with original adapter and cable, because thats the first thing I tried and I charge it for more than 24 hours already (I even tried to buy a new adapter and usb type-c cable). Oh and I tried connecting to PC with the battery connected also, and it kept reconnecting.
Click to expand...
Click to collapse
SP flash tool ,may be your device got hard bricked . in hard brick ,decice just dont do anything at all ,but show red light on charging. i m no pro but if you havent tried it try it.
Open ur phone and look for the battery connector and reconnect it..
It worked for me. As my connector was loose
casper2201 said:
I have been unable to boot up my letv 1s device, I have tried everything listed on this forum and other forum to boot up my letv device. Including removing the battery and reconnect them back again.
Recently, I tried to repair it to local phone repair shop, they told me it needs a battery replacement. I bought the battery from aliexpress and replaced them, but it still doesnt boot up.
The repair shop gave up and gave me back the phone and told me the EMMC is weak (I'm not sure about this).
I disassembly the phones and try to figure out the problem, I am guessing the problem might be with the charging board, I am posting the video here hoping someone pro could help me solve the problem. I'm guessing its the charging board because everytime I connect the device to the PC, it kept reconnecting when I tried to FLash a new ROM.
Here are the video of the board kept reconnecting when I tried to connect them to PC
youtube(dot)com/watch?v=N8PMQej9BQc
youtube(dot)com/watch?v=GfLOrslXYRE
Here is the picture of the charging module board
ae01.alicdn(dot)com/kf/UT810zNXElXXXagOFbXw/Letv-X500-USB-Module-Plug-Charge-Board-Microphone-Module-Flex-Cable-Dock-Connector-For-Letv-1S.jpg_640x640.jpg
I really hope someone with more experience could give me more insight about this, thanks.
PS: Please dont ask me to charge the phone again with original adapter and cable, because thats the first thing I tried and I charge it for more than 24 hours already (I even tried to buy a new adapter and usb type-c cable). Oh and I tried connecting to PC with the battery connected also, and it kept reconnecting.
Click to expand...
Click to collapse
Sir same thing happened with me....phone is not charging red light alert and display blank...please suggest me what can I do
I want my data back from that and its not starting my data is really very important I can't loose that
Help me and tell me what can i do so that my data will not loose and my phone starts
Remove display and disconnect battery. If it won't be alive again that's probably power management unit problem and you won't fix that way.

Lenovo K4 note Charging Problem

Hi,
recently I am experiencing this deadly problem .
my battery drains completely to the amount that phone can't even boot . biggest problem is that its like phone is not accepting charge . after it loses all the charge,it turns off . when I connect charger it vibrates randomly . it feels like battery doesn't even have the charge to load that Lenovo battery charging animation page(while switched off ). phone goes to soft brick stage .after a few vibrations(I think phone is vibrating one time before loading battery charging page ,phone can't even load that charging page ,may be due to very low charge .so it vibrates and attempts to load battery charging page,and it goes off . again vibrates... somehow it recovers from the loop after some time )it loads battery charging page , and would stuck at 2%,or 8% etc... after long some 6-8 hours phone regains control and charge normally and everything coming to normal .I can't figure out what this problem is . only thing I figured out is that this happens when phone reaches a certain low battery percentage like below 20% .
after that phone will not accept charge until it goes off and all the above things ...
pls someone look into this matter ,may be someone else might have experienced this or someone can give me a clue
This problem has been faced by many users, including me. I thought it was only me, until one of my friends faced it too. Apparently, there might be a problem with battery stats. If you charge when it is fully drained, It will vibrate a few times. This happens because, the phone always keeps 2% of battery for the offline charging screen to load(the charging screen while off). But when the phone's battery is fully drained to 0% then it will vibrate and stays like that before it can switch on. So to solve this, charge the phone and leave it like that until its fully charged or like when you feel it is stuck(while the phone is switched off only). Then switch it on, and fully drain it again. Now once again charge the phone and leave it. Then drain. Do not remove until the phone until it shows 100%. Repeat this few times. This is actually to calibrate the battery stats. Now you'll see that battery charges properly.
PraneethMv said:
This problem has been faced by many users, including me. I thought it was only me, until one of my friends faced it too. Apparently, there might be a problem with battery stats. If you charge when it is fully drained, It will vibrate a few times. This happens because, the phone always keeps 2% of battery for the offline charging screen to load(the charging screen while off). But when the phone's battery is fully drained to 0% then it will vibrate and stays like that before it can switch on. So to solve this, charge the phone and leave it like that until its fully charged or like when you feel it is stuck(while the phone is switched off only). Then switch it on, and fully drain it again. Now once again charge the phone and leave it. Then drain. Do not remove until the phone until it shows 100%. Repeat this few times. This is actually to calibrate the battery stats. Now you'll see that battery charges properly.
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thanks @PraneethMv for the quick reply . I'll try this .
actually feeling relaxed :good:
shejin1990 said:
thanks @PraneethMv for the quick reply . I'll try this .
actually feeling relaxed :good:
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Are you on stock or custom rom? If you are on custom rom, you can enable usb fast charging and charge it with computer. It helped me.
PraneethMv said:
Are you on stock or custom rom? If you are on custom rom, you can enable usb fast charging and charge it with computer. It helped me.
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i've tested most of the ROMs out here . thought it could be a ROM related issue . macblaze,mohancm,zormax ROMs . currently on zormax's Lineage OS 13 (Marshmallow) . which one to you prefer?
shejin1990 said:
i've tested most of the ROMs out here . thought it could be a ROM related issue . macblaze,mohancm,zormax ROMs . currently on zormax's Lineage OS 13 (Marshmallow) . which one to you prefer?
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No. It's not rom related issue. Each rom has some unique capability. Any rom is good. You can use Kernel Auditor to enable usb fast charge and charge the phone with any computer. This will work on any rom which has a kernel which supports usb fast charge
hii, guys i have problem too, unfortunately from yesterday, my phone doesn't charge but it is charging but not showing, it stucks to 42% and usb/Mtp is not recognized after plugin to pc.. i had shown all by pc side there is no problem in my pc but there is problem resides in my phone by the way i am on stock rom, pls help guyss to get rid out of this. I have done everything restart, reset but things aren't my side, i think this is hardware problem. i
I had same issue.....how did u recovered from that.....plzzz reply ....
Sorry to bring the old thread up, but I also have this issue out of the sudden. Is there any fix?
stormeye25 said:
Sorry to bring the old thread up, but I also have this issue out of the sudden. Is there any fix?
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I could really use it... can't figure it out
Help?

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