Hi all.
Trouble with my S5 SM-G900H!
I have a fresh install of Windows7 SP1 64bit. After connecting the phone cord (factory, MicroUSB 2) relatives in Device Manager appear strange device: "Conmeon Suspend", "CDC ACP", "CDC NCM". Set Kies3 through it put the Samsung USB-drivers. None of these devices is not defined.
After you connect to a computer on the phone is turned on and charging no more signs of connection to a computer is not.
In the "Tethering and Mobile hotspot", even when the cable is connected, item "USB tethering is hidden," written under it "No USB device connected."
Connecting to Windows7 32bit gives the same result.
After connecting to a computer with Linux on lsusb shows the device "Conmeon" and nothing else in the system appears.
Made a hard reset to factory settings - does not help.
How to revive the USB-connection?
Did you installed latest Samsung USB device driver??
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fffft said:
Not sure about the G900H, but other variants use *#0808# to access it. Your settings there should be MTP + ADB & AP.
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Click to collapse
Big thanks!!! All works!
..
Hi,
I've received a couple of days ago two Onplus 5.
They both work great but when I try to connect them to my desktop, they get detected as "qualcomm hs-usb diagnostics 900e" by windows 10 that states the USB device is not recognised.
The issue is reproduced on a laptop, although it did get picked up once by the laptop, only to fail on a second attempt with the same device name "qualcomm hs-usb diagnostics 900e" after I installed the driver provided by Oneplus.
I read on the forum that "qualcomm hs-usb diagnostics 900e" is normally related to Bricked phone issues, which is not my case and I don't know what to do to resolve this.
I also tried to activate the USB debug mode on the phone, but this didn't change the problem.
My windows are all up to date and my phones as well (running Android 7.1.1, OxygenOS 4.5.2)
Has anyone experienced this issue with that phone or any other?
I would greatly appreciate some help and I thank you in advance for reading this and offering advice.
Unplug phone, restart windows.
Go to settings / about phone / press build number 5-6 time (don't remember exactly how many times) to enable developer options
turn on USB debugging
select USB configuration MTP (media transfer protocol)
plug it in
Install drivers
And now on you should have it working every time you plug it to your laptop.
dcrnic said:
Unplug phone, restart windows.
Go to settings / about phone / press build number 5-6 time (don't remember exactly how many times) to enable developer options
turn on USB debugging
select USB configuration MTP (media transfer protocol)
plug it in
Install drivers
And now on you should have it working every time you plug it to your laptop.
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Click to collapse
Thanks dcrnic, I must have skipped a step with the debugging mode because your procedure did the trick.
Is this a normal process to have to go to Dev mode and Debug mode to be able to connect to a PC?
Thanks again for your help!:good:
Win 10 do not recognize device as it is so new. Probably in the future this will be solved on Windows end.
I found online link for drivers
https://drive.google.com/file/d/0B-LgkimFUEksbjRCY1BkWnduVW8/view?usp=sharing
Moderators
Please delete ... Today forum is so slow, and it do double posting for some reason even I press reply just once.
Thank you.
FIXED: Use stock op5 cable. The other cable that gave me issues works just fine for op2.
The phone used to be seen by win10, but since oem unlock and superSU, the computer at work doesn't recognize it. Ran the 4.5.2 update with same results. I noticed that in Developer Options -> Select USB configurations charging is selected and greyed out. Going in selecting anything else returns is to Charing.
Device Manager > Find the phone > Right click > Update drivers (or something like that) > Select driver from Computer > Select "MTP USB Device" Enjoy
I'm having the same issue. If I manage to get it to connect to the PC, then after I unplug and plug it again it gives the same not recognised balloon. It only seems to work with USB Debugging On
I ended up using the original op5 cable and it recognizes the phone right away.The cable that didn't work for op5 is not stock, but worked perfectly fine for op2.
Same issue
Even I'm facing the exact same issue on my op5
dcrnic said:
Win 10 do not recognize device as it is so new. Probably in the future this will be solved on Windows end.
I found online link for drivers
https://drive.google.com/file/d/0B-LgkimFUEksbjRCY1BkWnduVW8/view?usp=sharing
Click to expand...
Click to collapse
The drivers are on the phone, they're mounted as a drive when you plug the phone in? They even add ADB tools when you install them, they're in C:\Program Files (x86)\OnePlus USB Drivers and the ADB tools are in the Android folder within there.
djsubterrain said:
The drivers are on the phone, they're mounted as a drive when you plug the phone in? They even add ADB tools when you install them, they're in C:\Program Files (x86)\OnePlus USB Drivers and the ADB tools are in the Android folder within there.
Click to expand...
Click to collapse
Yes, they are on the phone, but computer need to recognize device to see it. It does not, so the drivers on the phone are useless in this case.
I compared this to my ZTE Axon 7. If you choose "Charge only" the Axon 7 is recognized as a USB input device. This should also happen for our OP5 but the driver (which btw. is a windows standard driver) does not contain PID 900E and also does not like to have it forced to a USB input device.
The Axon 7's PID is F006.
However, the real issue is when Windows decides to use Qualcomm's HS USB Diagnostic Interface driver which seems to give even more trouble (at least for me). When I tried to switch to MTP this would not work and my Windows 10 hung itself up when rebooting or shuting down. For now I just disabled the "Unknown device" to prevent such things from happening. Charging still works this way and the phone is correctly recognized when changing to MTP.
If you are facing the same issue, disconnect the Oneplus 5 from your PC, reboot the PC and after that launch the device manager. You need to enable hidden devices in the view menu of the device manager to see disconnected devices. Now remove the device "Qualcomm HS USB Device Interface" and also choose to uninstall the driver itself. After that you can connect your device again and it should pop up as "Unknown device". Then simply disable the device.
Regarding the drivers from Oneplus: this package is lacking a driver for the device we are seeing (VID_05C6&PID_900E).
Does anyone know if the latest update (OxygenOS 4.5.5 update) addresses this issue? It says the following as one of the bug fixes:
"To restore connectivity to a Windows 10 PC, please turn off USB debugging prior to the upgrade"
aa_chow said:
Does anyone know if the latest update (OxygenOS 4.5.5 update) addresses this issue? It says the following as one of the bug fixes:
"To restore connectivity to a Windows 10 PC, please turn off USB debugging prior to the upgrade"
Click to expand...
Click to collapse
Worked for me, only remember to Uncheck usb debugging BEFORE the update....
Hmm, didn't work for me, same behavior as before the update...Qualcomm HS-USB as soon as phone is plugged in...USB debug was off.
Sent from my ONEPLUS A5000 using Tapatalk
try changing port (and remember to restart the pc)
Just got my phone today. It updated to 4.5.5 immediately. All I did was connect it to the computer (windows 10) and everything works.
bricky23 said:
Just got my phone today. It updated to 4.5.5 immediately. All I did was connect it to the computer (windows 10) and everything works.
Click to expand...
Click to collapse
It worked the first time too, but not the second time...at that point connected detected as Qualcomm HS-USB Diagnostic, and computer won't shut down.
And yes I installed it a few time, and it works the first time connecting, but not the second time around.
Sent from my ONEPLUS A5000 using Tapatalk
I don't have my OP5 yet, but I had a very similar and difficult experience with my OP3 when I first received it on Windows 10 Pro. On top of installing the proper drivers, I also had to go into Device Manager and run some steps (I'm going off on memory so they may not be entirely accurate). The root cause is driver signature check enforced in Windows 8+. So by going into Device Manager and seeing "kedacom USB driver", right click and find the oneplus USB driver you installed above and also need to disable the driver signature enforcement (in windows 10 go to advanced startup settings, reboot and choose (I think) #7 then reboot). Then plug in the phone usb go to device mgr right click on kedacom USB driver and choose the oneplus driver.
I don't have all the steps in the right order but it should fix your issue.
I'm running VNS-L31C16B125, EMUI 4.1.3, Android 6 and trying to connect to my Mac (10.11.6)
Since the latest Huawei firmware upgrade (which I installed last week) the Android File Transfer dialog is not opening when I connect my phone to my Mac via USB. The phone charges when connected to the Mac by USB, but the transfer options do not open on connection and the Mac tells me no phone is plugged in. I had no issues previously.
Things I've tried:
- Changed the USB cable (using the one that came with my phone) - no luck
- Checked 2x different cables with another Android phone - both worked 100% with the other phone (Samsung)
- Tried different USB ports - both work fine with the other phone I'm testing, but not with my Huawei
- After updating my phone I noticed that Dev Mode was disabled - I reactivated Dev Mode by tapping the build number, turned on USB debugging, selected USB config and selected MTP, restarted phone and computer - no luck
I can't find any other options or suggestions online. Hoping you guys can help.
I had previously connected my Asus X00TD to my laptop for transferring files. The phone doesn't connect to PC from yesterday. Only charging happens after connection, and device doesn't show up on the device manager(no change on list of devices after connection), and no notification sound of device being connected either. There is no notification in my phone as well. Here are the following workarounds I have tried, but failed:
Changing USB cable
Changing PC/laptop
Installing ADB and Qualcomm drivers and again uninstalling them(error code 10 on ADB Driver)
enabling and disabling USB debugging
changing connection mode(nothing works)
Going into safe mode
restarting and connecting multiple times
Kindly help me if possible, and your help will be kindly appreciated
I had a similar problem recently. What ended up working for me was to install some generic Android driver published by Google. I already had the ADB package installed, but without the generic Android driver published by Google, my phone could charge and transfer files, but I could not issue ADB commands through the Windows command prompt.
The package I needed was called "usb_driver_r13-windows.zip"
Unable to pick up STV with USB-a to USB-a cable on 3 separate windows devices. After putting the STV into dev mode and enabling USB debugging, I put my cable in the furthest USB port and put the other end into my computer. No windows "connected device" noise is made, as well as no device resembling what could be the STV in device manager. I know that both the cable and the ports on the STV and computer work because I get the SMARTLINK device pop-up when disabling USB debugging. I can't even use the Nvdia provided drivers for the STV, because there is no device to apply the driver to. What is the problem here?
Side note: I am able to ADB into the STV via my local network (network debugging) and put it into fastboot, but then had nothing to do since I couldn't get the device to do anything over the network while in fastboot. This is now not working at all and I am not entirely sure why.
All help is very much appreciated and if you need any more information please just let me know.
Thanks!