Weird Play Store WiFi Issue - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi Guys,
I ran into this issue two days ago. I am unable to connect to Play Store using Wifi over Note 4 and S4.
Play Store works using Mobile data (Virgin Media) for both devices. I can use internet as normal using wifi but Play Store doesn't work over Wifi. So far i have tried this;
1- Clear Cache and Data for Play Store.
2-Cleared Cache for Google Play Services and framework.
3- Wipe Cache and Dalvik Cache via Recovery
4-Flashed two different roms (Simplerom and BoBCat Rom)
5- installed latest Play Store apk
6- Change time and Date from Automatic to Manual.
7- Turned Plane mode, turned Wifi on Rebooted Phone then Opened Play Store.
8- Change Channels on Wifi router and restarted Modem etc
After all this still no success.
Spoke to ISP providers (Virgin Media), I have Superhub 2 which has wifi 2g and 5g and Belkin Router. I have tried both no Success.
Virgin were convinced that it was Note 4, after telling them that its the same on S4, they are looking into it. I asked them if equipment is faulty. They said internet works only Playstore is the problem, no need to change the equipment.
I have tried everything not sure what else I can do. Any Suggestions?

That's very strange.
If it had been just one device, I would have suggested a firewall on the device might be blocking the WiFi connection to GP, but allowing cellular data to pass.
Can you gain access to the Google account that's associated with GP via WiFi?
The only other suggestion I can make is create a Nandroid backup in Recovery.
Factory reset the device and check you can access GP.
Then restore or decide to start again, depending on the result.

Over Wifi GP doesn't connect using mobile browser. I did factory reset also still no sucess. I can access GP using PC. Its only when I am using wifi when i get time out error.

Related

HELP! wifi broken???

So i bought a droid X off of craigslist, and everything works fine, i can turn on wifi, i can browse available networks. but once i try to connect to a network (open or private) the phone sits on obtaining ip address and the networks settings page crashes and then the system force closes, and the phone starts resetting. But if i whipe the phone and dont try connecting to any networks it seems to work 100% fine.
i havent tryed using verizons 3g (i just bought this phone to test apps) yet.
i did try clearing data and cache, i also tryed flashing a new sbf (2.3.340 Official SBF file), neither fixed this issue, anyone have any other suggestions for me to try?
It might have broken data. I would recommend trying 3G to see if any data works at all

[Q] Strange wifi problems

At some point today I noticed every time I tried to go to google play it would tell me I had no connection. I would try to reconnect, reset my router, reboot the kindle, nothing worked.
Later I noticed only certain apps were not working. When I launched dolphin hd I was able to browse pages, but I am getting a lot of invalid certificate errors when I do so.
My kindle is rooted so I connected to it via ssh and ran tcpdump and I can see data going in and out fine via the browser. However when I try to to monitor port 443 for google play, gmail I see the https traffic, but both google play, and gmail are saying "no connection, retry"
I'm able to ping gmail, twitter, I can browse google. Any ideas what might be causing this?
Oh, also tried fired up twrp wiped my cm7 install and tried to load a old backup, same problems.
maybe blocked some ports on the router ?
I went all through the router settings at the start, even tried connecting to some open wifi thinking it had to be my router, and I have the same issue regardless.
i've had the same exact problems. idk what to do. it wont let me connect to the internet using any app except the browser and there are so many errors with certificates.
Hmm did you try clearing dalvic cache of reinstalling rom.also what rom are you using.
Sent from my Droid using XDA

[Q] PlayStore and Gmail won't work with WIFI

Good morning,
For my Galaxy S4, my Gmail and Playstore apps are not connecting when I turn WIFI on. They will only work with 3G/4G data. Everything else works fine except apps that require a Google account. Browser works fine with WIFI. Games that require a connection work fine with WIFI. Whatsapp works fine with WIFI. Pretty much everything except Google works fine with WIFI.
I have tried:
Disabling the firewall.
Clearing Google Play cache and data
Clearing Gmail cache and data
Deleting my Google account from my phone and starting over
Deleting Google Play Store app and installing a new one from a .apk file.
None of the above has worked. Everything was connected fine with WIFI until about 2 weeks ago. Not sure what happened. Any suggestions?
Thanks
It's a Google issue. http://forum.xda-developers.com/showthread.php?p=44555985
jd1639 said:
It's a Google issue. http://forum.xda-developers.com/showthread.php?p=44555985
Click to expand...
Click to collapse
Thanks. So basically, we just have to wait until Google comes up with a solution.
No, it's because you bought an s4.
Sent from my HTC One
uesat said:
Good morning,
For my Galaxy S4, my Gmail and Playstore apps are not connecting when I turn WIFI on. They will only work with 3G/4G data. Everything else works fine except apps that require a Google account. Browser works fine with WIFI. Games that require a connection work fine with WIFI. Whatsapp works fine with WIFI. Pretty much everything except Google works fine with WIFI.
I have tried:
Disabling the firewall.
Clearing Google Play cache and data
Clearing Gmail cache and data
Deleting my Google account from my phone and starting over
Deleting Google Play Store app and installing a new one from a .apk file.
None of the above has worked. Everything was connected fine with WIFI until about 2 weeks ago. Not sure what happened. Any suggestions?
Thanks
Click to expand...
Click to collapse
Are you rooted and on a custom rom. Only had this issue on GE/Aosp. Have you tried reformatting your sdcards. Carefully and correctly of course.
Yours problem sounds different if you are not getting the Package Failed message--
rugmankc said:
Are you rooted and on a custom rom. Only had this issue on GE/Aosp. Have you tried reformatting your sdcards. Carefully and correctly of course.
Yours problem sounds different if you are not getting the Package Failed message--
Click to expand...
Click to collapse
I'm rooted and still with the stock rom. Do you mean formatting the external sdcard? That one is empty. Or did you mean doing a factory reset?
Thought about formatting internal card. Back it up first. Something I do when all else fails. Still may be the Google issue others are having. I read something about clearing caches and data like you did to include Google framework. Then reboot to recovery and clear both caches. Then reboot.
Sent from my GT-I9505 using Tapatalk 4 Beta
Just did a Wipe Data/ Factory reset from Recovery and still nothing. Google just refuses to connect when WIFI is turned on.
uesat said:
Just did a Wipe Data/ Factory reset from Recovery and still nothing. Google just refuses to connect when WIFI is turned on.
Click to expand...
Click to collapse
Factory Reset your router and set it back up.
Ol' Dirty Bastard said:
Factory Reset your router and set it back up.
Click to expand...
Click to collapse
I had done that previously and it's not the router. I didn't work with any WIFI connection.
I just fixed it by installing a brand new firmware from this page: http://www.sammobile.com/firmwares/1/. I think my phone might have had a messed up version because my Baseband version was different from the ones on that page by 1 letter. So I just picked one close enough and flashed it and it works now. Still don't know how Google not wanting to connect with WIFI on is related to having a different Baseband version of Android, but it works so I'm happy.
bro you are gonna thank me for this
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore

Nexus 10 not connecting to public (hotel) wifi

I have a rooted Nexus 10 with 5.0 on it. I have made no changes the underlying aspects of the os. For all intents and purposes it is stock.
I am staying at a hotel that offers its guests free wifi. You have to connect to the wifi and then open the browser for the splash screen and login info. The wifi signal is very strong.
When I try to login using my Nexus 10 both chrome and firefox give me a "timed out" error and never connect. I have both a windows laptop and a Galaxy S5 that work just fine. The galaxy is NOT rooted.
To verify that it was the network causing the issue, I set my phone as a hotspot and tried it. It worked fine.
Everything I have done below has failed.
-----------------------------------------------------------------------------
Reboot tablet
Clear cache on google servicies framework*
reboot tablet
Clear cache on google servicies framework*
clear chrome cache
reboot tablet
disable google servicies framework
reboot tablet
enable google servicies framework
disable google servicies framework
reboot tablet
enable google servicies framework
reboot tablet
---------------------------------------------------------------
* I found another forum that suggested the clearing of the Google Services Framework Cache. I noticed that it never was above 12kb and clearing it did not change it.
I am here all week and REALLY want to use it.
When I posted this issue this morning my nexus would not connect to the wifi. I took my tablet with me and left it in my car in a bag for the day. Got back to my room, pulled it out, woke it up and it connected just fine. I do notice i have an ! next to the wifi signal but it works.
inop again
And now this morning (Tuesday), it is not working again. This is very frustrating.

Play Store/Gmail - No Internet Connection error (But have internet Connection) - SSL

Hello, I have a PX6 Avin device and I just installed their update to fix all the other dreadful problems, and bam, no longer am able to use the Play Store. It says NOT CONNECTED TO THE INTERNET. I tried resetting the date and time to manual, still does not work. I have not tried tethering my hotspot to it but no WIFI works on play store or gmail. Everything else works with Wifi. And if you try to browse to a secure site it says cannot connect securely. What can I do to fix this? I was sure the date and time would fix but it did not.
braddman said:
Hello, I have a PX6 Avin device and I just installed their update to fix all the other dreadful problems, and bam, no longer am able to use the Play Store. It says NOT CONNECTED TO THE INTERNET. I tried resetting the date and time to manual, still does not work. I have not tried tethering my hotspot to it but no WIFI works on play store or gmail. Everything else works with Wifi. And if you try to browse to a secure site it says cannot connect securely. What can I do to fix this? I was sure the date and time would fix but it did not.
Click to expand...
Click to collapse
I would try either force stopping and clearing the cache from play store, or even the data! Watch out, you may have to give your credentials again.
Or in worst case, factory reset the unit and start configuring everything from scratch.
Sent from my ONEPLUS A3003 using Tapatalk

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