Got to be the worst customer service - ONE General

Hello fellow xda users i some how bricked the oneplus during reverting back to cm from oxygen os. I tried everything but nothing seems to solve the issue so i went to oneplus one hoping they will solve the issue and here is what i got. See for yourself

Are you really sure you briked it? That's pretty hard to do.

Buddy, there are two guides how to unbrick your oneplus in this oneplus general section. It's easy to follow.

Oneplus customer service was only as bad as you reading the guides/requirements and tutorials for flashing and modifying files :silly:

big_b0sss said:
Hello fellow xda users i some how bricked the oneplus during reverting back to cm from oxygen os. I tried everything but nothing seems to solve the issue so i went to oneplus one hoping they will solve the issue and here is what i got. See for yourself
Click to expand...
Click to collapse
Honestly, from what I can see you could have easily recovered your phone had you done the right research and followed the multiple tutorials on how to unbrick this phone. And the fact is, you bricked the phone because you were doing things to the device without really knowing what you were doing. That isn't their fault.
XDA Moderator
Transmitted via Bacon

Would anyone help me through TeamViewer?

big_b0sss said:
Would anyone help me through TeamViewer?
Click to expand...
Click to collapse
This helped me last time when my phone brick, black screen at all.
I can't find where's the original post well, I posted below.
http://forum.xda-developers.com/one...nel-black-screen-fastboot-adb-t2835696/page39
Quote:
Originally Posted by netbuzz
EDIT 1/29/2015
I am leaving the original post below the line, however please be advised that I created a new forum thread with updated instructions and workarounds for Windows 7 and Windows 8 users. This thread is located at: http://forum.xda-developers.com/onep...s-one-t3013732
================================================== ================================================== =
OK, as promised I wanted to write up more detailed steps on how I unbricked my OPO. First, thanks to all who contributed, found the needed files and solution.
The solution is in fact to download Color.zip from https://mega.co.nz/#!BkpwyYSB!rkYSkF...p1-MX1cLLtaiRo.
After downloading, unzip the archive.
Next, Windows drivers. If you're like me you've already tried different drivers, including Qualcomm USB drivers for 9006 and 9008. My best advice is to uninstall the drivers you tried. Go to Device Manager, right click on the bricked USB device (QHSUSB_BULK or Qualcomm HS-USB QDLoader 9008) and go to Properties, click on Driver, then select Uninstall. Check the box to remove driver files, if prompted. Then, go to the extracted Color.zip folder and find Driver.iso. Extract Driver.iso. Inside the extracted folder find Setup.exe. Run Setup.exe to install the drivers. The installer is Chinese, but all you need to do is click through.
Second note about drivers if that I had the worst time trying to get things to work on my Windows 7 computers. Both Windows 7 and 8 block unsigned driver installations. I've tried overwriting these settings and spent half a day messing with it, and I never go the next steps to work properly. I ended up trying installing the drivers from Setup.exe and the following steps on my Windows 2003 server and things worked properly first time. I am not saying that you won't get this to work on Window 7 or 8, but if you're having troubles try Windows XP, that might make a difference.
Anyway, once you have the drivers straightened out, connect your phone to the computer, start it up by holding VolUp + Power to about 10 seconds, and let the computer do its thing. Don't install drivers if they are not installed by itself. Instead launch Msm8974DownloadTool.exe. It will scan all the COM ports and find the phone. That's the one line that looks different in the list. The list is just a list of your com devices. If you unplug the phone and move it to another port, or computer, it will show your bricked phone on a different line. There is no reason to click in or select at lines, the program knows where the phone is.
Clicking on "Enum" just rescans the busses. Clicking the big square button in upper right corner scans the phone and reports what's good and what's not. It takes a minute for the scan to finish.
If you don't see your devices, try unplugging/plugging in your phone a couple times, and rebooting it with VolUP + Power (hold 10 seconds). You will see it in Device Manager as well.
Anyway, once you see the phone in the list, click Start. You should see the programs starts writing different files to the phone. Each time it writes a file you'll see a progress bar. Once this is going you know you will be good to go... After all files are written, the line with your device will turn green. You're good, unplug and reboot your phone to ColorOS.
If there is a problems flashing the device, the line will turn Red. That's what I was getting on my Windows 7 after like 3 seconds after clicking Start. After moving to Windows 2003, everything worked like a charm.
Once you're on ColorOS and want to go to Cyanogenmod 11S, you have a few options. The easiest way if to use a toolkit from http://forum.xda-developers.com/onep...9-gui-t2807418, or you can download an image manually from: http://forum.xda-developers.com/onep...stock-t2826541 and run the following commands in fastboot mode:
fastboot flash boot boot.img
fastboot flash userdata userdata.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash cache cache.img
fastboot flash modem NON-HLOS.bin
fastboot flash sbl1 sbl1.mbn
fastboot flash dbi sdi.mbn
fastboot flash aboot emmc_appsboot.mbn
fastboot flash rpm rpm.mbn
fastboot flash tz tz.mbn
fastboot flash LOGO logo.bin
Make sure you have the proper image. I accidentally installed the 16GB version on my 64GB OPO first time and obviously didn't get 64GB of space.
That's about it. I think if people are still having problems then it's likely due to drivers, or Windows 7/8 issue. If you're still getting stuck, let me know, I'll see if I can help.
Click to expand...
Click to collapse

Netbuzz has a dedicated thread for his unbrick tool now, it's here:
http://forum.xda-developers.com/oneplus-one/help/guide-unbrick-oneplus-one-t3013732

Closing this thread, as there are already dedicated threads on how to un-brick your device.

Related

Sigh.. I just bricked my Streak (Resolved. Streak Resurrected)

I was running streakdroid 1.8.1, and was having the wifi/3g problem, and after trying the below suggestion (which was posted in the dev section of the 1.8.1 thread post#367 link=http://forum.xda-developers.com/showpost.php?p=11869560&postcount=367):
--------------------------------------------------------------------------
Originally Posted by strvmarv
This put me on baseband GAUSB1A134031-US and appears to have cleared up the Data that wouldn't enable without a reboot, so far:
1. extracted the decoded ATT 2.2 340 pkg from here...it's the dropbox link BTW! (dropbox link)
2. grabbed the amss.mbn and dsp1.mbn (if you don't want to do step 1 then get the already extracted files here)
3. went into fastboot and flashed both of them
Dumb question, anyone know if it's possible to lose your carrier unlock when doing such things?
--------------------------------------------------------------------------
Now my streak doesn't boot, can't get to fastboot (pwr+camera), or recovery (vol+,vol-, pwr). Sometimes all three led's light up, and stay on and nothing happens, and sometimes the LED's stay off and nothing happens.
I tried using qdltool (vol+, usb connection to PC) , and it timesout after reboot ok message after I click RUN in qdltool. I installed both the qualcomm and dell fastboot drivers as per instructions, and I don't have a yellow ! in device manager.
Would appreciate any suggestions on what I should try next.
jfvidalc said:
I was running streakdroid 1.8.1, and was having the wifi/3g problem, and after trying the below suggestion (which was posted in the dev section of the 1.8.1 thread post#367 link=http://forum.xda-developers.com/showpost.php?p=11869560&postcount=367):
--------------------------------------------------------------------------
Originally Posted by strvmarv
This put me on baseband GAUSB1A134031-US and appears to have cleared up the Data that wouldn't enable without a reboot, so far:
1. extracted the decoded ATT 2.2 340 pkg from here...it's the dropbox link BTW! (dropbox link)
2. grabbed the amss.mbn and dsp1.mbn (if you don't want to do step 1 then get the already extracted files here)
3. went into fastboot and flashed both of them
Dumb question, anyone know if it's possible to lose your carrier unlock when doing such things?
--------------------------------------------------------------------------
Now my streak doesn't boot, can't get to fastboot (pwr+camera), or recovery (vol+,vol-, pwr). Sometimes all three led's light up, and stay on and nothing happens, and sometimes the LED's stay off and nothing happens.
I tried using qdltool (vol+, usb connection to PC) , and it timesout after reboot ok message after I click RUN in qdltool. I installed both the qualcomm and dell fastboot drivers as per instructions, and I don't have a yellow ! in device manager.
Would appreciate any suggestions on what I should try next.
Click to expand...
Click to collapse
search for the QDL tool, follow instructions and you will be in business again.
I tried QDL tool, and it fails with a fastboot timeout error:
"wait ADB fastboot mode timeout!"
That means you dont have the fastboot driver loaded right.
First is the qualcom driver which you made through... after the small stuff loads. It then pops over to fastboot driver.
Try another driver or pc
Sent from my Dell Streak using Tapatalk
I download and successfully installed the Dell R288920 drivers.
Is there some other driver that works better?
i would remove fastboot drivers... reboot, use reinstall drivers and use a different usb...
are you running x64 windows by chance?
I have both a 64bit Win7 and a 32bit WinVista. I followed instructions on streakdroid.com to install qdl tool on 64bit, as well as trying it on 32bit, and they both fail in the same place.
Here's the tail end of the qdl tool log file:
Check Secure Boot is enabled
Streaming hello success
Send Security mode success
Download partition table success
#Download DBL success
#Download FSBL success
#Download OSBL success
#Download DT success
#Download backup FSBL success
Erase EFS2 success
Wait for rebooting ....... ok
Wait for modem set up ......
Wait for ADB device .........
ERROR[D2]: wait ADB fastboot mode timeout!
Please check that device is exist and driver is properly installed.
Download Fail! - 2011/03/06 23:34:45
Elapsed Time: 30.55 sec
It may be the drivers or it may be the Streak. I have a Streak that isnt recognized as a USB device when plugged in and will not boot into fastboot mode (black screen) with the camera+power buttons. I have tried on 3 PC's(2 windows 7, 1 linux) and none will talk to it via ADB. However they will talk to my other working Streak so I know it isnt the driver.
I suspect it is corrupt NAND memory and have come to the conclusion that the only way to fix it is to get someone to JTAG reprogram it or swap out the mainboard. I would love it if someone can prove me wrong though...
BTW i bought this Streak in this condition so I dont know for sure how it got in this state.
your missing something.. def a driver issue says so itself.
do you get fastboot to work at all outside the qdl tool? if so can you follow the following guide?
http://forum.pocketables.net/showthread.php?t=8285
That's just it, the streak won't power up (pwr+camera), which would allow me to do fastboot outside of qdl tool.
Before I bricked it, I was able to run fastboot outside of qdltool all the time without any problems.
its not bricked... there is an issue with the timing of the driver kicking in or something driver related.. try another pc.
this is a pc issue.. not a streak issue. This part was always the biggest pain in my ass.. took me hours to get my system working right for this stuff.. the streak.. no issues....
i think the streak is unbrickable like the galaxy s phones.
I've tried both my PC's (desktop Win7 64, laptop WinVista 32), and both get the same error.
I've also tried different usb ports. When I first tried fastboot a couple of months ago, I was able to install the correct driver because I was able to start the streak in fastboot mode which then allowed me to install the driver on the desktop ( called android something if I recall correctly).
The problem I had with the QDL tool was the ADB driver also. The instructions I watched didn't include installing it, but did include downloading the folder that had it. If you are following the visual tutorial from the streakdroid website, go into all the folders you downloaded in the process. Somewhere in there is your specifc ADB driver. I was getting the ADB fail also until I found my driver and it installed. Good luck.
Sent from my Dell Streak using XDA App
I agree with the above post. You havent updated the correct driver. I noticed that when i searched through the recovery folders i notoced that the qcuser driver or whatever it was called, was in multiple folders....i experienced the same ADB error you did but i just kept switching with qcuser driver until i found the correct one. Go have a second look or third look....im sure ull find the right one.
Sent from my Dell Streak using XDA App
I've tried all three qcser,qcusb and qcmdm in the repairtool (qdltool) driver subdirectory for 32bit windows in winvista and wnet, with no luck.
Did any of you have problems putting the streak in fastboot mode independent of the PC, because that's not working for me. It used to work for me by pressing pwr + camera buttons.
I believe the ADB drivers were in the other folder you downloaded per the directions.
Also, I was able to get into fastboot prior to the QDL tool, but I don't believe that matters at all. The QDL tool is halfway there at the point it errors on you. You just need that correct ADB driver. You are so close, don't give up. Try the faq section of streakdroid.com
Furthermore, if you have access to an XP machine use it. You are almost back to Streakville.
Sent from my Dell Streak using XDA App
see if this helps:
http://forum.pocketables.net/showthread.php?t=8214
EUREKA!!!!.
Looks like the flashboot image on the streak was corrupt, so I was able to use streakflash to recover it.
Running nandroid restore as I type this. so hopefully I can get back in business.
Thanks to all of you guys for your suggestions.
I'll let you know if the nandroid restore is successful.
jfvidalc said:
EUREKA!!!!.
Looks like the flashboot image on the streak was corrupt, so I was able to use streakflash to recover it.
Running nandroid restore as I type this. so hopefully I can get back in business.
Thanks to all of you guys for your suggestions.
I'll let you know if the nandroid restore is successful.
Click to expand...
Click to collapse
What is streakflash? a new tool? like QDL?
Krad said:
What is streakflash? a new tool? like QDL?
Click to expand...
Click to collapse
See this page - it is a version of QDLTool that only flashes some files. I believe that it is used to repair the boot.img.
From this page:
Q: I’m trying to flash my Streak with the QDLTool but it keeps coming up with Error D2 ADB Timeout
A: This can be for a number of reasons. Firstly, look at what is displayed on the screen of the Streak:
Nothing / Screen is blank: This could be a sign of a corrupted fastboot image. Download streakflash.zip from the Downloads section and use the version of QDLTool it contains to reinstall the base images. You can then retry using QDLTool from repairtool.zip
Black screen, says “DT is in FASTBOOT_MODE”: This can be the sign of a driver issue – Try reloading the Fastboot/ADB drivers
White screen, says “FASTBOOT_MODE”: Go through the process again, this time using a different USB port.
Click to expand...
Click to collapse
Nandroid restore of streakdroid 1.6.0 successful.
I've been trying to upgrade to the more recent versions, but none of them (at least in my case) are as stable as 1.6.0.
1.6.1 with it's builtin perfmod is unstable.
Both 1.7.x and 1.8.1 are stable, but they suffer from the wifi/3g problem. Both wifi and 3g work, but I usually have to reboot to switch from one to the other, which is a hassle.
Yes, I've tried factory resets on all of them, but eventually, I either have random reboots, or FC's galore.
I know other people have gotten 1.6.1, 1.7.x, and 1.8.x to run stable, but I've had no such luck.
So for now, I'm sticking with 1.6.0 ( I get quadrant scores in the 1600-1700 range, which is pretty good).
Anyway, thanks again for all your help.

[GUIDE] [UNBRICK] Unbrick Oneplus One

*** I've been receiving many requests and PMs from members asking to help them unbrick their device. Please note that I no longer own this device (and even if I did I would not purposely brick it just to reproduce your problem), therefore I am unable to help out beyond this tutorial. ***
Hello,
First some background and credits:
There are a few ways to brick a phone. Sometimes it's lack of experience, sometimes it's an accidental thing, sometimes there just isn't an explanation for what went wrong... (share your experience here, if you wish). For me, I owned my OPO for about 4 hours before things went wrong. First thing I did was I rooted it and installed TWRP. After creating a nandroid backup of the stock image I installed my favorite custom ROM and restored all my apps with TiBu. Everything was great and configured just the way I wanted it. I then wiped my old phone (Nexus 4), installed a new ROM and got it all ready for my wife. She was so excited to get rid of her GNex and move up to the N4. But then, for whatever reason, I opened an app on my OPO that I used to manage, download, and install kernels with. It came up with "there is a new kernel update!" and I instinctively clicked on "Install". 10 seconds later my phone was bricked. Nothing came on the screen, no fastboot, no recovery, nothing to boot to, no way to send data to and from it. The second the screen went black and the phone became lifeless I got that wretched feeling in my gut as I realized I just flashed a N4 kernel on my new OPO. Restoring the kernel management app with TiBu made it act like it's still running on my old phone, and in my excitement I didn't take a second to think things through...
I received a bit of consolation when a quick XDA search revealed that I am not the only dumbass to brick his phone this very way. I joined forces with some pretty smart and desperate people and tried different things, all described in the following thread: http://forum.xda-developers.com/oneplus-one/help/wrong-kernel-black-screen-fastboot-adb-t2835696. Unfortunately it took us what seemed like many long weeks to figure it all out. Well, in the end a solution was found and I documented it in the the following post: http://forum.xda-developers.com/showpost.php?p=55024864&postcount=136.
This was a few months ago, but I recently noticed many people continue to search for these directions and have problems finding them hidden among many pages and other threads, so I've decided to put this stand alone thread with these, now updated, directions.
Let me get one more thing straight, for the record. I did not find the way to unbrick the OPO. In fact I wasn't even the very first one to do it. It was a collective effort of few people who tried many different approaches and ideas, and I eventually documented these steps for others to follow. Being said, the following people deserve credit as well: @os_man, @rezor92, @Mnt-XDA. If I am forgetting other significant names and efforts, I apologize.
***CAUTION***
The following instructions are for hardware bricked devices ONLY and will not work on soft bricked devices. To determine whether your device is soft or hard bricked, click the button below:
Hardware brick
A hardware bricked OPO has nothing but a black screen (nothing ever comes on the screen, not even a boot logo), it might vibrate when a power button is pressed and held for 20 seconds, has no Recovery partition, no adb mode, and no fastboot partition. The device might be detected in Linux and you might be able to even send commands to it. In Windows, the bricked OPO should be detected as QHSUSB_BULK USB. You might have a bricked OPO as a result of flashing a kernel meant for a different device (or a ROM meant for another device that included a kernel), tinkering with the boot logo or bootloader, or your attempt of unlocking the bootloader resulted in corrupting the boot partition.
Software brick
Please do not attempt to use these directions if your phone is soft bricked. A software bricked OPO is one that might be stuck in a bootloop, but has a working bootloader, recovery partition, fastboot, or adb. If you press the power button and images appear on the screen and you are able to enter fastboot mode (Power + VolUP) or recovery (Power + VolDOWN) then your device is soft bricked. This thread does not encompass soft brick recovery, the instructions below do not apply and will not work on these phones. Consult other threads for help on soft bricked devices.
If based on the above explanation of differences between soft and hard bricks you determined your device is hard bricked, here's what you will need to do...
1:
Download Color.zip from (mirror needed).
After downloading, unzip the archive on your computer.
2:
Next, you need proper Windows drivers. There are architectural differences between Windows XP and Windows 7/8, so follow the directions below that pertain to you. One quick note about the drivers: the installation and process is very simple and straightforward on Windows XP (I also tested successfully on Windows 2003), but proves to be quite a challenge when running on Windows 7 or 8. Over and over people report issues when attempting the unbrick procedure on Windows 7/8, some have more luck than others. Being said, if you have access to a Windows XP computer, I highly recommend that you use that. If you have no choice but to use a Windows 7 or 8 computer and have problems, please share them here and read others' experiences.
So first, by now you probably tried a few different things to fix your phone and you've already installed some drivers, including Qualcomm USB drivers for 9006 and 9008. My best advice is to uninstall the drivers you tried so far and use the ones listed below. Go to Device Manager, right click on the bricked USB device (QHSUSB_BULK or Qualcomm HS-USB QDLoader 9008) and go to Properties, click on Driver, then select Uninstall. Check the box to remove driver files, if prompted. Then:
2a:
Windows XP users:
You are in luck, driver installation is straightforward. Go to the extracted Color.zip folder and find Driver.iso. Extract Driver.iso. Inside the extracted folder find Setup.exe. Run Setup.exe to install the drivers. The installer is Chinese, but all you need to do is click through the prompts.
2b:
Windows 7 and Windows 8:
These operating systems block unsigned driver installations by default. Follow these steps (thanks @nag4pl for testing these):
Download and extract these Qualcomm 2012 drivers: (mirror needed).
Connect your bricked phone and let Windows do its thing.
Now something very essential you need to do here is to execute two commands to allow you to install unsigned drivers for QHUSB_BULK. Click on Start Menu > Type cmd.exe > Right Click and Run as Administrator.
In the CMD window type in the following commands (hit enter after each):
Code:
bcdedit.exe -set loadoptions DDISABLE_INTEGRITY_CHECKS
Code:
bcdedit.exe -set TESTSIGNING ON
After both the commands should run successfully, restart your computer.
You can now proceed to install unsigned drivers from the file you downloaded. Open Device Manager, you should be seeing ugly yellow warning under other devices for QHUSB_BULK. Right click on the name and select Update Driver Software > Browse my Computer for driver software. For driver software location provide the path where you have extracted Qualcomm 2012 drivers you downloaded and make sure 'Include Subfolders' is checked. Proceed through all the installation prompts ignoring any warnings.
3:
Once you have the drivers straightened out, connect your bricked phone to the computer and start it up by holding VolUp + Power to about 10 seconds, and let the computer do its thing. Don't install drivers if they are not installed by itself. Instead launch Msm8974DownloadTool.exe as Administrator (right click on Msm8974DownloadTool.exe and select "Run as administrator") from the extracted Color.zip archive. It will scan all the COM ports and find the phone. That's the one line that looks different in the list. The list is just a list of your com ports and devices. If you unplug the phone and move it to another port, it will show your bricked phone on a different line.
Clicking on "Enum" just rescans the busses. Clicking the big square button in upper right corner scans the phone and reports what's good and what's not. It takes a minute for the scan to finish.
If you don't see your phone in the list of com devices, try unplugging/plugging in your phone a couple times, and rebooting it with VolUP + Power (hold 10 seconds). You will see it in Device Manager as well.
Once you see the phone in the list, click Start. You should see the programs start writing different files to the phone. Each time it writes a file you'll see a progress bar. Once you see this process happening, smile, you know you will be good to go... After all files are written, the com line with your device will turn green. You're good, unplug and reboot your phone. It will boot to ColorOS, the Chinese OS that comes on OPO.
4:
Optional Steps:
Your phone is no longer bricked. You now have a few options to get back to stock. The easiest way is to use a toolkit from http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418, or you can flash an image manually by following directions from: http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541. Download the proper image zip and after extracting it, run the following commands in fastboot mode:
Code:
fastboot flash boot boot.img
fastboot flash userdata userdata.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash cache cache.img
fastboot flash modem NON-HLOS.bin
fastboot flash sbl1 sbl1.mbn
fastboot flash dbi sdi.mbn
fastboot flash aboot emmc_appsboot.mbn
fastboot flash rpm rpm.mbn
fastboot flash tz tz.mbn
fastboot flash LOGO logo.bin
Make sure you have the proper image. I accidentally installed the 16GB version on my 64GB OPO first time and obviously didn't get 64GB of space.
That's about it. I think if people are still having problems then it's likely due to drivers, or Windows 7/8 issue.
Good luck! Share your experience here and let me know if I can improve this thread.
Please click the Thanks button if you found the above guide useful.
Added to OnePlus One index thread:
[INDEX] OnePlus One Resources Compilation Roll-Up
Transmitted via Bacon
did this and it finally worked but still i have unknown baseband and no imei.........flashed coloros using the msm tool and rom goes into a bootloop......tried all the ways with no luck....even flashed the persist.img......still no luck.......my last hope is claiming warranty and act like a noob in service center.......will they get to know taht i unlocked the bootloader?
mysterio619 said:
did this and it finally worked but still i have unknown baseband and no imei.........flashed coloros using the msm tool and rom goes into a bootloop......tried all the ways with no luck....even flashed the persist.img......still no luck.......my last hope is claiming warranty and act like a noob in service center.......will they get to know taht i unlocked the bootloader?
Click to expand...
Click to collapse
You should be able to boot to fastboot now. From there flash the cm11s image. I believe that "fastboot flash sbl1 sbl1.mbn" will fix the imei issue.
Also, unlocking bootloader does not void your warranty. Not with OPO.
netbuzz said:
You should be able to boot to fastboot now. From there flash the cm11s image. I believe that "fastboot flash sbl1 sbl1.mbn" will fix the imei issue.
Also, unlocking bootloader does not void your warranty. Not with OPO.
Click to expand...
Click to collapse
Tried it......still no imei
mysterio619 said:
Tried it......still no imei
Click to expand...
Click to collapse
Just to give one last try, flash color os modded zip from relic, i used 2.0.43 purezip and it gave me back my imei. Had the same issue as you last week. Be sure to flash TWRP 2.8.4.1 first and then flash color os.
Legit method.
Worked for me 2 weeks ago!
unbrick oneplus one, oppo 7
Hi there my friend, i had many works about unbricking solutions, a few of you know that, i have much easier and faster ways now, tested many times before i decided to share with you, it will be a long topic ( and my brain is messed up to sum them up clearly), as soon i can think clearly again, i start to write them, till then,
greetings from Istanbul to all geeks around thw world.
Ps: including restoring imei's if they got lost during this process.
Ps2: just a quick info abou imei, if your imei is "invalid" , this means your modem.bin (NON-HLOS.bin, baseband) is not inadaptable with your rom, just try flashing the right modem ( from fastboot), your imei will be back.
Ps3 : This will lead us to unbrick many Snapdragon's out there , not only oneplus one's or oppo's.
I had to use this tutorial some days ago.
There is also a modified .zip where the tool from OPO flashed CM11s instead of ColorOS.
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
I had many driver problems and i had to use this driver from qualcomm so my win7 could recognize the phone.
Tutorial to install the driver:
1. Open your device manager (Start - right click on computer - properties - devices manager)
2. Press on power + vol up for like 10 sec until you see a device showing up (called QHSUSB_BULK)
3. Right click on this devices and click on "Update Driver Software" -> "Browse my computer for driver software" -> locate the Qualcomm 2012\fre\Windows7 8 or vista folder depending on your setup. Update the driver.
michaeldepotter said:
I had to use this tutorial some days ago.
There is also a modified .zip where the tool from OPO flashed CM11s instead of ColorOS.
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
I had many driver problems and i had to use this driver from qualcomm so my win7 could recognize the phone.
Tutorial to install the driver:
1. Open your device manager (Start - right click on computer - properties - devices manager)
2. Press on power + vol up for like 10 sec until you see a device showing up (called QHSUSB_BULK)
3. Right click on this devices and click on "Update Driver Software" -> "Browse my computer for driver software" -> locate the Qualcomm 2012\fre\Windows7 8 or vista folder depending on your setup. Update the driver.
Click to expand...
Click to collapse
Hi, Dropbox link for drivers seems to be wrong.. could you please update correct one.. I am in very much need of it! pls!!
nag4pl said:
Hi, Dropbox link for drivers seems to be wrong.. could you please update correct one.. I am in very much need of it! pls!!
Click to expand...
Click to collapse
Sorry. Here is the link:
https://www.dropbox.com/s/vgujdut93m341qm/Qualcomm 2012.rar?dl=0
Sent from my A0001 using XDA Free mobile app
michaeldepotter said:
Sorry. Here is the link:
https://www.dropbox.com/s/vgujdut93m341qm/Qualcomm 2012.rar?dl=0
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
Thank you.. Troubleshooting my phone now..
may i ?
http://www.androidbrick.com/?wpdmdl=2599
Back from Brick!!
First of all Thanks a lot to @netbuzz(for such a life saver guide on unbricking 1+1) and @michaeldepotter for providing link to download appropriate drivers.
Here is some good news by my findings and can be a quick help for those who do not have or can't get XP. You can use Windows 7 itself for the process mentioned by @netbuzz
All you need to do is:
1. Download drivers from link provided by @michaeldepotter : https://www.dropbox.com/s/vgujdut93m341qm/Qualcomm 2012.rar?dl=0
2. Extract to some folder under C: or whichever drive you prefer.
3. Connect your bricked phone after pressing Volume Up and Power key (make sure phone vibrates once)
4. Now that QHUSB_BULK should be detected and Windows will eventually try to download drivers from update, which you can skip and close the window.
Now something very essential you need to do here is to execute some commands so that you will be able to install unsigned drivers for QHUSB_BULK.
4a. Click On Start Menu > Type cmd.exe > Right Click and Run as Administrator (make sure you are running cmd as admin)
4b. Now type below command
bcdedit.exe -set loadoptions DDISABLE_INTEGRITY_CHECKS
>hit Enter
bcdedit.exe -set TESTSIGNING ON
> hit Enter again
4c. Both the commands should run successfully, then restart your computer.
These steps are to disable driver sign verification. You must proceed to next steps only after above steps executed successfully.
After machine booted back to desktop
5. Now Open Device Manager by Start > Run > type "devmgmt.msc" and hit enter
6. You should be seeing ugly yellow warning under other devices for QHUSB_BULK.
7. Right click on the same > Update Driver Software > Browse my Computer for driver software
8. Now under driver software location, provide the path where you have extracted drivers which you downloaded from step 1. For me it was:
"C:\Users\Arjun\Downloads\Qualcomm 2012\fre\Windows7" - Remember to provide path only till windows 7 and make sure 'Include Subfolders' is checked.
9. Click next, and it should install driver for QHUSB_BULK. Click on Install Driver if you get any warnings.
Now your driver set-up for QHUSB_BULK in Windows 7 is complete and now you may proceed with the steps to run Msm8974DownloadTool as provided by netbuzz.
I have attached the screenshots for the same just for confirmation.
SuccessfullDriver - showing successful installation of driver
FlashInProgress - showing tool flashing the system image
FlashSuccess - showing green row indicating successful flash.
Once again, thanks a lot for all the guide and help. Hope this quick guide helps some one in need!!
nag4pl said:
First of all Thanks a lot to @netbuzz(for such a life saver guide on unbricking 1+1) and @michaeldepotter for providing link to download appropriate drivers.
Here is some good news by my findings and can be a quick help for those who do not have or can't get XP. You can use Windows 7 itself for the process mentioned by @netbuzz
All you need to do is:
1. Download drivers from link provided by @michaeldepotter : https://www.dropbox.com/s/vgujdut93m341qm/Qualcomm 2012.rar?dl=0
2. Extract to some folder under C: or whichever drive you prefer.
3. Connect your bricked phone after pressing Volume Up and Power key (make sure phone vibrates once)
4. Now that QHUSB_BULK should be detected and Windows will eventually try to download drivers from update, which you can skip and close the window.
Now something very essential you need to do here is to execute some commands so that you will be able to install unsigned drivers for QHUSB_BULK.
4a. Click On Start Menu > Type cmd.exe > Right Click and Run as Administrator (make sure you are running cmd as admin)
4b. Now type below command
bcdedit.exe -set loadoptions DDISABLE_INTEGRITY_CHECKS
>hit Enter
bcdedit.exe -set TESTSIGNING ON
> hit Enter again
4c. Both the commands should run successfully, then restart your computer.
These steps are to disable driver sign verification. You must proceed to next steps only after above steps executed successfully.
After machine booted back to desktop
5. Now Open Device Manager by Start > Run > type "devmgmt.msc" and hit enter
6. You should be seeing ugly yellow warning under other devices for QHUSB_BULK.
7. Right click on the same > Update Driver Software > Browse my Computer for driver software
8. Now under driver software location, provide the path where you have extracted drivers which you downloaded from step 1. For me it was:
"C:\Users\Arjun\Downloads\Qualcomm 2012\fre\Windows7" - Remember to provide path only till windows 7 and make sure 'Include Subfolders' is checked.
9. Click next, and it should install driver for QHUSB_BULK. Click on Install Driver if you get any warnings.
Now your driver set-up for QHUSB_BULK in Windows 7 is complete and now you may proceed with the steps to run Msm8974DownloadTool as provided by netbuzz.
I have attached the screenshots for the same just for confirmation.
SuccessfullDriver - showing successful installation of driver
FlashInProgress - showing tool flashing the system image
FlashSuccess - showing green row indicating successful flash.
Once again, thanks a lot for all the guide and help. Hope this quick guide helps some one in need!!
Click to expand...
Click to collapse
Thanks for this Win7/8 workaround. I'll be adding your info to the OP.
Finally Unbricked mine...Drivers resolved on Win 7
netbuzz said:
Second note about drivers is that I had the worst time trying to get things to work on my Windows 7 computers. Both Windows 7 and 8 block unsigned driver installations by default. I've tried overwriting these settings in Windows and spent half a day messing with it, and I never got things to work properly. At first all looked good to go, but then latter steps were failing. You might have a better luck getting drivers to work on Windows 7 or 8 (I've heard some people did it), but if you have access to a Windows XP or 2003 machine, try it first, it should save you some major headache.
Once you have the drivers straightened out, connect your bricked phone to the computer and start it up by holding VolUp + Power to about 10 seconds, and let the computer do its thing. Don't install drivers if they are not installed by itself. Instead launch Msm8974DownloadTool.exe from the extracted Color.zip archive. It will scan all the COM ports and find the phone. That's the one line that looks different in the list. The list is just a list of your com ports and devices. If you unplug the phone and move it to another port, it will show your bricked phone on a different line.
Click to expand...
Click to collapse
I have used the override tool for certificates: DSEO - Driver signature enforcement overrider
to allow the unsigned drivers to be used and it worked like charm on windows 7 64 bit.
Also, I used the additional Qualcomm 2012 drivers and not sure which one might got picked in that mess :cyclops::cyclops:
Thanks!!
:good::good::angel::angel:
nevermind!
Well I managed to hardbrick my phone. I am download the ColorOS file from Mega at the moment. It's downloading at 30KB/s and will take around 6.5 hours. Is there any other source to download it from ? Thanks !
Also, about the driver ...
While I wait on the colorOS to download I want to clarify one more thing about the driver.
According to the screenshot of @nag4pl the driver should show as Qualcomm USB diagnostic 9006, while for me it shows as Qualcomm HS-USB QDloader 9008. Is this going to be an issue ?
This is what I did. I uninstalled the default driver that came with windows 7. After that it failed to install the driver provided in this forum because it kept saying that device descriptor failed. I rebooted the phone several times and changed the USB ports and eventually windows detected it but AGAIN with the windows driver even though I had checked the option to delete the original driver while uninstalling it. Through the update driver option I managed to force it to install the unsigned driver.
Now I can see both the drivers under the update drivers option. Interestingly the default driver is a version ahead of the unsigned driver provided in this forum.
My only concern is that I see a different driver name compared to the one posted by @nag4pl
Thanks! Very useful for me!
That shouldn't be a problem. Not sure if that is specific to region, mine is India version phone.. Can some one clarify on this?

Bricked or what?

Hello guys. I have the x720 leeco. My problem is that i wiped all and no rom is installed and when i connect the phone to the pc i cant get it done with the drivers so i cant see the internal storage. I can boot on REcovery and Fastboot. Can anyone help me??
Thanks in advance
TrelosEisai said:
Hello guys. I have the x720 leeco. My problem is that i wiped all and no rom is installed and when i connect the phone to the pc i cant get it done with the drivers so i cant see the internal storage. I can boot on REcovery and Fastboot. Can anyone help me??
Thanks in advance
Click to expand...
Click to collapse
Put the rom on an USB stick, connect the stick to the phone with adapter, go into TWRP and flash the rom.
Easyest solution.
Okk i ll try it
Unlucky cant read otg, just putted an micro usb to typec adapter and a micro usb flash drive and cant see it
TrelosEisai said:
Unlucky cant read otg, just putted an micro usb to typec adapter and a micro usb flash drive and cant see it
Click to expand...
Click to collapse
Ok. Than try to flash a stock rom through all in one tool:
https://www.google.com/amp/s/forum....ment/tool-tool-one-mauronofrio-t3580611/amp/5
Oel said:
Ok. Than try to flash a stock rom through all in one tool:
https://www.google.com/amp/s/forum....ment/tool-tool-one-mauronofrio-t3580611/amp/5
Click to expand...
Click to collapse
Agreed,
You are not bricked.
i cant see my device thats the problem
TrelosEisai said:
i cant see my device thats the problem
Click to expand...
Click to collapse
Worst case you can use Qfil.
But first disconnect all unneeded peripherals, and try another cable if possible. Go read the unbricked tested and working. Search the thread for my name, to everything you need in 3 or four posts
Sent from my Pixel XL using XDA Labs
TrelosEisai said:
i cant see my device thats the problem
Click to expand...
Click to collapse
Yeah, but did you installed the all in one thing with the right drivers?
Oel said:
Yeah, but did you installed the all in one thing with the right drivers?
Click to expand...
Click to collapse
which drivers?? i cant do the qfil cause i cant see the phone in pc. when i open it in leeco logo when i connect the phone to pc it says windows cant recognize it.
TrelosEisai said:
which drivers?? i cant do the qfil cause i cant see the phone in pc. when i open it in leeco logo when i connect the phone to pc it says windows cant recognize it.
Click to expand...
Click to collapse
Go read the unbricking thread, it is going to take you days to read, understand, and finally unbrick it. If you are not seeing the device in the system manager of your computer ( Assuming you have a PC) then maybe you are actually bricked.
But, you own a phone that can be unbricked, no not a big deal. It can be resolved, the instructions in the unbricked tested and working thread are explicit go read it.
I create several how to's within that thread on unbricking, and have updated the links on the software tools needed. I have personally unbricked 7 leeco, and several others unbricked their phones by following the advice of everyone who contributed to the thread.
Everything you need and more is there that thread, waiting for you.
Go there get the files, read the instructions and soon you phone will work again. Do not download the qfil from the Original post...it doesn't work. I don't have the links to paste at the moment, nor the time to search for you Just use the thread search bar and type my name to get consolidated steps read through all of the posts, because its a progression.
There are three methods you can use to unbrick, the easiest method is probably Qfil, and Flash 2.0
Essentially you need the Qfil: le_zl1_qfil_ufs_fix , FlashOne2.0 files, go ahead and download prog_ufs_firehose_8996_ddr just in case. But it should download automatically. You need to follow the steps to get your computer ready to unbrick the phone...all in the thread instructions.
Once you do it once successfully, it will become easier with each try.
tsongming said:
Go read the unbricking thread, it is going to take you days to read, understand, and finally unbrick it. If you are not seeing the device in the system manager of your computer ( Assuming you have a PC) then maybe you are actually bricked.
But, you own a phone that can be unbricked, no not a big deal. It can be resolved, the instructions in the unbricked tested and working thread are explicit go read it.
I create several how to's within that thread on unbricking, and have updated the links on the software tools needed. I have personally unbricked 7 leeco, and several others unbricked their phones by following the advice of everyone who contributed to the thread.
Everything you need and more is there that thread, waiting for you.
Go there get the files, read the instructions and soon you phone will work again. Do not download the qfil from the Original post...it doesn't work. I don't have the links to paste at the moment, nor the time to search for you Just use the thread search bar and type my name to get consolidated steps read through all of the posts, because its a progression.
There are three methods you can use to unbrick, the easiest method is probably Qfil, and Flash 2.0
Essentially you need the Qfil: le_zl1_qfil_ufs_fix , FlashOne2.0 files, go ahead and download prog_ufs_firehose_8996_ddr just in case. But it should download automatically. You need to follow the steps to get your computer ready to unbrick the phone...all in the thread instructions.
Once you do it once successfully, it will become easier with each try.
Click to expand...
Click to collapse
Ok i am starting now i will come back with the results
As i understand my phone is not bricked cause i can go into fastboot and REcovery. The problem is i dont have OS installed so i stuck at Leeco image. The other problem is when i connect the phone with the Pc this happens on device manager. So how i can make it to see the internal storage and put inside the phone the rom.
TrelosEisai said:
As i understand my phone is not bricked cause i can go into fastboot and REcovery. The problem is i dont have OS installed so i stuck at Leeco image. The other problem is when i connect the phone with the Pc this happens on device manager. So how i can make it to see the internal storage and put inside the phone the rom.
Click to expand...
Click to collapse
Install Google's USB ADB and Fastboot drivers.
https://developer.android.com/studio/run/win-usb
Can you boot into download mode (I think it's volume down + power) and then connect to PC. After that, you should see the unknown device on device manager. Try to right-click on it and update drivers. On the next screen, select that you have drivers and you'd like to pick your own (not the Windows Update option!) Then select Manufacturer Google and Fastboot/ADB debugging option. Device might work in fastboot now, you can test by doing "fastboot devices". If that works, then you can install ROM via Fastboot.
If this doesn't work, you can revert changes by going into device manager and uninstalling the driver for that device.
Ascertion said:
Install Google's USB ADB and Fastboot drivers.
https://developer.android.com/studio/run/win-usb
Can you boot into download mode (I think it's volume down + power) and then connect to PC. After that, you should see the unknown device on device manager. Try to right-click on it and update drivers. On the next screen, select that you have drivers and you'd like to pick your own (not the Windows Update option!) Then select Manufacturer Google and Fastboot/ADB debugging option. Device might work in fastboot now, you can test by doing "fastboot devices". If that works, then you can install ROM via Fastboot.
If this doesn't work, you can revert changes by going into device manager and uninstalling the driver for that device.
Click to expand...
Click to collapse
I cant find the option for Manufacturer Google for the Fastboot/Adb debugging options
TrelosEisai said:
I cant find the option for Manufacturer Google for the Fastboot/Adb debugging options
Click to expand...
Click to collapse
Hi, sorry for the late reply.
Are you able to see these in screenshots? Between steps 2 and steps 3, you might need to select Android ADB or Android Device before you can see Google in the dropdown.
Maybe after these you might be able to see device in fastboot?

What to do if you didn't follow the QFIL directions?

Hi, and please tell me there's something that can be done to help. I have the AT&T V35 and was really happy to see the bootloader was unlockable, so I went ahead and downloaded QFIL and thought I was following the step by step directions for putting it into the correct download mode. There were no issues at all, but I did have a few more things open on my laptop that were partially covering the directions that could have led to my problem. There was a part of the directions where there are 6 or so partitions that needed to be backed up and substituted, I only saw 2. That's when I thought I was finished and proceeded to reboot the phone, having only 2 of the partitions saved and that caused me issues because now I can plug the phone into any USB port and the computer doesn't even recognize anything there. Also the top left corner just says "..ANY BUTTON TO REBOOT PHONE".
I think if I could get it into download mode or something I could at least reflash the .kdz file and replace the damaged firmware with good firmware, but I got to get the drivers to recognize the phone even being plugged into the USB port first. It seems like I'm going to have to repair it with Octoplus at this point, but maybe someone here has a better option, as I do not have the Octoplus or any other JTAG equipment to use. Any thoughts?
This has been answered by several people, if you can search the forum. In the original root thread, OP cmrntnnr (original post) and vlad48 (post #11) talks about it. I also provided some information regarding this in post #74. If you get stuck post in the thread instead of private message so others can see it. Make sure you thank the contributors. Here is the thread link:
https://forum.xda-developers.com/lg...loader-unlock-root-instruction-t4052145/page8
Edit: Also, you shouldn't need Octoplus or JTAG since the engineering bootloader is out and QFil can be used to fix almost any state the phone is in. Just follow instructions to get in QFil mode (may take several tries because it is tricky, hard key combination), flash the files for abl_a and laf partitions, you can use the ones i provided. Just remember once bootloader and laf partitions are restored, even if phone can't finish booting, you can still put it into download mode by holding the vol+ button while plugging in the USB cable.
ELutts said:
Hi, and please tell me there's something that can be done to help. I have the AT&T V35 and was really happy to see the bootloader was unlockable, so I went ahead and downloaded QFIL and thought I was following the step by step directions for putting it into the correct download mode. There were no issues at all, but I did have a few more things open on my laptop that were partially covering the directions that could have led to my problem. There was a part of the directions where there are 6 or so partitions that needed to be backed up and substituted, I only saw 2. That's when I thought I was finished and proceeded to reboot the phone, having only 2 of the partitions saved and that caused me issues because now I can plug the phone into any USB port and the computer doesn't even recognize anything there. Also the top left corner just says "..ANY BUTTON TO REBOOT PHONE".
I think if I could get it into download mode or something I could at least reflash the .kdz file and replace the damaged firmware with good firmware, but I got to get the drivers to recognize the phone even being plugged into the USB port first. It seems like I'm going to have to repair it with Octoplus at this point, but maybe someone here has a better option, as I do not have the Octoplus or any other JTAG equipment to use. Any thoughts?
Click to expand...
Click to collapse

Flashing stock image error message help

Apologies for this being a bit long but hopefully this shall explain all issues.
I am trying to flash android 8.1 onto my RP2, I did flash pie onto the phone just to see if I could which it worked flawlessly first time no issues, I switched off my pc and that was it for a few months. When I went back to this to flash 8.1, I had to wipe my pc as the devices wasn't being found in fastboot only ADB, so done all of that, reinstalled ADB drivers and all running smoothly as it reboots from CMD, but when I tried flashing, it came up with a long list saying system.img not found, there was more lines like this around 15? But with different .imgs saying not found, I then moved the file into where my platform tools are, it then half worked as it just wiped the phone clean not going to older firmware, has anyone else come across this?? Any help would be much appreciated. I'd like to know what I'm doing wrong as I want to downgrade my RP1 back to either 7.1.1 or 8.1
would really love help aswell.
Simpson101 said:
Apologies for this being a bit long but hopefully this shall explain all issues.
I am trying to flash android 8.1 onto my RP2, I did flash pie onto the phone just to see if I could which it worked flawlessly first time no issues, I switched off my pc and that was it for a few months. When I went back to this to flash 8.1, I had to wipe my pc as the devices wasn't being found in fastboot only ADB, so done all of that, reinstalled ADB drivers and all running smoothly as it reboots from CMD, but when I tried flashing, it came up with a long list saying system.img not found, there was more lines like this around 15? But with different .imgs saying not found, I then moved the file into where my platform tools are, it then half worked as it just wiped the phone clean not going to older firmware, has anyone else come across this?? Any help would be much appreciated. I'd like to know what I'm doing wrong as I want to downgrade my RP1 back to either 7.1.1 or 8.1
Click to expand...
Click to collapse
Make sure you are running the command prompt from platform-tools and all up update files are in the platform-tools folder and not in a folder inside platform-tools ...also try. "fastboot flashing unlock_critical". Even if you have an unlocked bootloader then install the firmware by typing
"flash_all" and just wait even if it looks frozen
flashing stock rom CRITICAL ERROR Black screen
I followed all guidelines including fastboot flashing unlock_critical. Everything was flashing fine & it got to a point where it rebooted & now all i have is a black screen it will not turn on or go to fastboot at all screen is completely black. If I am hooked up to my pc and try the combo buttons for fastboot my computer makes a sound as it would with any device attached. Please tell me i didnt totally brick my phone. I would appreciate any help!
The phone shows up in the device manager as qualcom hs-usb qdloader 9008 (com 8). Theres gotta be something i can do.
Xinfuzemodz said:
Make sure you are running the command prompt from platform-tools and all up update files are in the platform-tools folder and not in a folder inside platform-tools ...also try. "fastboot flashing unlock_critical". Even if you have an unlocked bootloader then install the firmware by typing
"flash_all" and just wait even if it looks frozen
Click to expand...
Click to collapse
jessejamesd2i said:
I followed all guidelines including fastboot flashing unlock_critical. Everything was flashing fine & it got to a point where it rebooted & now all i have is a black screen it will not turn on or go to fastboot at all screen is completely black. If I am hooked up to my pc and try the combo buttons for fastboot my computer makes a sound as it would with any device attached. Please tell me i didnt totally brick my phone. I would appreciate any help!
The phone shows up in the device manager as qualcom hs-usb qdloader 9008 (com 8). Theres gotta be something i can do.
Click to expand...
Click to collapse
Try my guide https://forum.xda-developers.com/razer-phone-2/how-to/how-to-fix-fastboot-drivers-t4086479
To get drivers working, this happend to me also to get to boot loader when drivers are installed use "fastboot reboot bootloader"
And maybe have to spam it ...( After typing it once press arrow up and enter ) afew times to get in to bootloader. Hope this will help.

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