I got a good deal on a refurbished Tegra Note 7 so I quickly snagged it as I wanted a tablet for media consumption, some browsing + gaming! Now I've read all the reviews and came across the infamous ultra flimsy micro-usb port. I'm hoping that the tablet was refurbished because of a faulty port and they put in an awesome one! Anyway, do you guys have any suggestions for me so that I don't break the port like using a particular charger, any specific way to charge it(Wireless Charging without any soldering or other method that requires skills with tools?) or anything, really. Also, in case it does break, I'm guessing inevitably it will, has anyone found a convenient way except sending it to the respective manufacturers?
I just recently got a used one off eBay. The cord that came with it was a very tight fit and I could see how that would eventually break the port. Fortunately my samsung cord slips on the port very easily. And since it's white I marked the top of the cord with black magic marker so I never put it in wrong. So far it's working out great.
There's not much else to do but be extremely careful or go buy a Micro USB Type A cable. The whole problem with the port is that they used the wrong one.
http://www.yogaretnam.com/wp-content/uploads/2012/07/micro_usb_type_a_b.jpg
I never even knew there were two types of Micro USB connectors until I got this thing. I never bothered to get the right cable (and Nvidia didn't bother including the right one... did they even know there were two types?), and thanks to a minor fall while plugged in, I have to plug my cable in slightly crooked to get it to charge right. If I plug it straight in, it will show it's charging but actually drain the battery even if the stupid thing is off!
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I've already apologized for coming off an iphone, but these little things are mounting and I feel the need to share. The input of this cable is a constant struggle. I find myself trying 3 and 4 times to actually get it in the bottom of the phone, and then.....nothing happens. At least the iphone jack had a press in on the side to get it in and out. So no charge, or it shows it charging and 5 mins. later nothing again. So that's coming from the outlet, but if I plug it in my pc it goes crazy with the sounds and asks what i want to do. So, you think ok some loose pins on either end? NO! I've checked and both ends look secure and neither simulate the problem when shaken or tugged or moved around. I have read all about soldering, but I am not able to do that yet, and with no ability to buy new wires in the US I am living on a dying charge. Are these wires so tempermental for everyone?
Ive had no issues charging but I know how you feel about getting the charger in in the first place, takes a couple of goes thats for sure!
Sent from my Dell Streak using XDA App
Yes it could be a bit easier to get it home but no problems once it is connected
getting it in can be fiddly. hold it steady, line it up then shove it in!
yosemite_sam said:
getting it in can be fiddly. hold it steady, line it up then shove it in!
Click to expand...
Click to collapse
LOL Are you talking about the cable or something else
Steady!
Sent from my Dell Streak using Tapatalk
Put some hair around it!!
It's official!!!
After the whole day of wiggling and changing connection from usb to wall and even car usb the phone said battery error. Either your charger of battery is malfunctioning. Please check immediately. So the battery registered full, but then said 89% and then only 81%. I'm hoping to get a new charger and battery when the dell USA comes online.
I have 2 cables. 1 works correctly but the other charges when it feels like it. I have a support request in with Dell have yet to hear anything. The sooner cheaper 3rd party cables become available the better as I would keep more spares then.
that sucks. I've been considering the streak, well really wanted it and now that they've finally announced it, not sure i want it anymore cuz of its proprietary port. Why couldn't they have just used micro or mini USB like everybody else?
Everyone's house i go to has a micro/mini usb cable laying around so i never have to take a charger with me anywhere. And since my past 3 phones all used micro or mini usb, i have a bunch of those cables and chargers all over my house. Now with this crap i'm gonna have to buy several cables, 1 for the office, living room, car, etc. that is if i do get the device.
So I usually sleep with my phone right beside my pillow (super nerd I know), and my bed is pretty high off the ground. The other night, when I woke up, I dropped the phone off my bed while it was still plugged in and now the cable's connection to the phone is not very stable.
I was able to straighten it out a little so that I won't have to hold the cable constantly to charge the phone. However, I think that the connection is too loose for me to simply disregard in my daily uses.
Is there any way I can fix this problem myself or have it repaired without sending the phone to T-mobile? i don't want to deal with the hassle of un-rooting my device and all that bs.
Any help is great, Thanks
That happend to me and I just bought a new usb cable....I thought it was the port the whole time and its was the cable that got damaged even though it looks undamaged....I say go to walmart and plug one of the universal micro usb chargers and see if it holds better that way you confirm if its the phone or cable
This sentence has been slaughtered by swype.......
lol it wasn't THAT bad
Same here. Almost exactly the same except I pushed mine off of the soldering station I was working on.
It is NOT the port on the phone that got damaged, I can BET you on this. It's the cable. Buy 1 or 2 new cables from Amazon and you'll be good as new. I promise. Lol.
Here: http://www.amazon.com/Samsung-Repla...UOQI/ref=sr_1_1?ie=UTF8&qid=1294247657&sr=8-1
Roughly $3.50 per cable with the shipping included. They are Samsung originals too. Note that they MAY be shorter than the cable you just broke.
Happy shopping.
Hey guys, I created this thread to chronicle my attempt in fixing my Galaxy Note's broken USB dock connector.
The problem: The phone charges only when off. MTP/USB mass storage won't work. On some roms Car mode wackiness ensued. It seemed like it was possessed; exactly like another persons detail of the problem.
Attempt to fix it: Contacted three wholesalers in China at Alibaba.com for the dock connector for Galaxy Note. Waiting on response right now.
So far I have eleminated everything in my troubleshooting. I've tried multiple custom roms and went and tried two different stock roms with no luck. I also have tried plugging in different kinds of usb cables. I also tried plugging them in different computers.
Anyone can post they're problem-->solution here for future reference.
I found this on google and I thought it was very helpful. HERE IS THE SERVICE MANUAL FOR GALAXY NOTE:
http://letitbit.net/download/55297....68026c2/Samsung_N7000_Service_Manual.rar.html
http://www.samsungparts.ru/2012/01/%D1%80%D0%B0%D0%B7%D0%B1%D0%BE%D1%80%D0%BA%D0%B0-samsung-gt-n7000/#more-2963
andruyd said:
Hey guys, I'm created this thread to chronicle my attempt in fixing my Galaxy Note's broken USB dock connector.
The problem: The phone charges only when off. MTP/USB mass storage won't work. On some roms Car mode wackiness ensued. It seemed like it was possessed; exactly like another persons detail of the problem.
Attempt to fix it: Contacted three wholesalers in China at Alibaba.com for the dock connector for Galaxy Note. Waiting on response right now.
So far I have eleminated everything in my troubleshooting. I've tried multiple custom roms and went and tried two different stock roms with no luck. I also have tried plugging in different kinds of usb cables. I also tried plugging them in different computers.
Anyone can post they're problem-->solution here for future reference.
Click to expand...
Click to collapse
I am afraid there is no solution for this type of behavior at this point. I am too had the same experience.
I am awaiting for another responds email from Germany(where my Note came from) to send mine in for a repair. Until then, I can still use my Note with external battery/charger that I got from Amazon.
good luck-
Are guys plugging the cord in upside down or something? Ive had galaxy s, sgs2 and now note since release day and havent experienced this issue.
GALAXY NOTE
Did you guys try use difference charger? I face the same problem once where the charging mode keep changing to dock mode on and off while charging. After i change it use others charger (spare), now everything is ok.
My theory is that the charger started to malfunction n produce too low or too high voltage which trigger the dock mode..my 2 cents.. ;P correct me if im wrong..
Sent from my GT-N7000 using XDA App
naimmkassim said:
Did you guys try use difference charger? I face the same problem once where the charging mode keep changing to dock mode on and off while charging. After i change it use others charger (spare), now everything is ok.
My theory is that the charger started to malfunction n produce too low or too high voltage which trigger the dock mode..my 2 cents.. ;P correct me if im wrong..
Sent from my GT-N7000 using XDA App
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Click to collapse
I can assure you it's not the charger or the data cable, as I have plenty laying around. My money is on the logic board.
naimmkassim said:
Did you guys try use difference charger? I face the same problem once where the charging mode keep changing to dock mode on and off while charging. After i change it use others charger (spare), now everything is ok.
My theory is that the charger started to malfunction n produce too low or too high voltage which trigger the dock mode..my 2 cents.. ;P correct me if im wrong..
Sent from my GT-N7000 using XDA App
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Click to collapse
After having 2 SGNote units being bricked and (luckily) replaced with a new unit everytime, I found that the root cause for the SGNote being bricked is a weak USB interface and protection circuit. At first I thought I just messed up the rooting process that's why I bricked the device. When my 2nd replacement unit also got bricked, I traced back that the only common denominator was a rogue iphone charger that I used to recharge the device. Knowing that the weakness of the SGNote is the USB circuit, I'm now careful to use no other charger but the stock charger that came with the unit.
wolfmanx said:
After having 2 SGNote units being bricked and (luckily) replaced with a new unit everytime, I found that the root cause for the SGNote being bricked is a weak USB interface and protection circuit. At first I thought I just messed up the rooting process that's why I bricked the device. When my 2nd replacement unit also got bricked, I traced back that the only common denominator was a rouge iphone charger that I used to recharge the device. Knowing that the weakness of the SGNote is the USB circuit, I'm now careful to use no other charger but the stock charger that came with the unit.
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Click to collapse
Yeah this makes sense.
Anyway this is the part I'm trying to acquire:
http://www.alibaba.com/product-gs/521953864/Dock_Connector_Charging_Port_Flex_Cable.html
http://www.alibaba.com/product-gs/521398121/For_Sansung_GALAXY_NOTE_N7000_I9220.html
http://www.alibaba.com/product-gs/521398854/I9220_charger_flex_for_Samung.html
I strongly believe that the Galaxy S2 USB problems are of similar nature and the solution was to replace the USB dock connector. This gives me a lot of hope since it's easy enough to do. There is no soldering involved AFAIK since it just came off during the Galaxy Note teardown video on youtube @2:28 and @3:36 (ttp://www.youtube.com/watch?v=UFDr3PQMTxw). Correct me if I'm wrong.
its definitely a hardware issue and has been traced to the usb port inside the phone. I have the same issue and I am also waiting for the part to replace the damaged one inside my phone.
here is what I am doing to make my phone function-able:
When you connect the usb cord to charge the phone you have to press it down hard and then slide it out. this will temporarily fix the physical usb port pins and allow your phone to function normally. you have to do this every time when you connect and disconnect the usb cord. I will use my phone like this until the part becomes available to buy. I have a feeling, this phone is very delicately designed and can get bricked all by itself.
My note does not charge with Three of my HTC chargers neither does it charge with another car charger.but charges fine with the Samsung charger.has sometimes issues with otg with Samsung otg cable and another otg cable. Even today when I used a Samsung otg cable to connect my note with a Samsung galaxy s2 via a Samsung USB cable, the otg features did not work, the s2 just said mtp and note said unknown device connected! So there are issues with this USB on the note.
I saw a youtube video for Galaxy S2 where he suspected that it was a malfunctioning USB dock. He replaced it and all the symptoms were gone. I'm really going full press on this and hopefully I can help myself and others who have similar problems. I've read up on USB problems the last 2 days from Galaxy Note users and Galaxy S2. They are very similar in design other than the screen/stylus.
bannork said:
I am afraid there is no solution for this type of behavior at this point. I am too had the same experience.
I am awaiting for another responds email from Germany(where my Note came from) to send mine in for a repair. Until then, I can still use my Note with external battery/charger that I got from Amazon.
good luck-
Click to expand...
Click to collapse
Please keep us updated on your progress.
BTW to the folks having USB issues, are you having unusual battery drain? What other quirks have you encountered?
Has anyone compared the shape of the USB dock connector for Galaxy S, Galaxy S2, Galaxy Nexus and Galaxy Note? I wonder if they are all the same shape and if I should try and look at replacing that part only? If it is the same then I will get this http://cnn.cn/shop/samsung-i9000-galaxy-microusb-connector-p-10745.html since it's cheap and I've got nothing to lose if it doesn't work.
Looks like we have a new design flaw here..so, how long does it take for you guys to experience this problem from date purchase your note?
Mine already 1 month purchase and not having this problem.
Sent from my GT-N7000 using XDA App
aftabbabar said:
its definitely a hardware issue and has been traced to the usb port inside the phone. I have the same issue and I am also waiting for the part to replace the damaged one inside my phone.
here is what I am doing to make my phone function-able:
When you connect the usb cord to charge the phone you have to press it down hard and then slide it out. this will temporarily fix the physical usb port pins and allow your phone to function normally. you have to do this every time when you connect and disconnect the usb cord. I will use my phone like this until the part becomes available to buy. I have a feeling, this phone is very delicately designed and can get bricked all by itself.
Click to expand...
Click to collapse
I fully agree that it is a hardware issue. Samsung should come up with an extra dongle or maybe a protection circuit integrated with the USB cable that should be used in conjunction with the SGNote. Otherwise, this issue will just keep on repeating and they will end up with a bunch of bricked units on their hands.
If only I didn't like the display on this device, I would have opted for a change item instead of a replacement unit.
I still have the rogue iPhone charger and when I use it to charge an iPhone it keeps on repeatedly bringing up the charging battery icon on and off but it doesn't destroy or brick the phone. But when I connected it to the SGNote, it bricked it. I did it on 2 units. And it will surely brick any other SGNote unit I connect this charger to. I'm willing to demo this to Samsung to prove the point of their weak USB interface circuitry.
wolfmanx said:
...
If only I didn't like the display on this device, I would have opted for a change item instead of a replacement unit.
I still have the rouge iPhone charger and when I use it to charge an iPhone it keeps on repeatedly bringing up the charging battery icon on and off but it doesn't destroy or brick the phone. But when I connected it to the SGNote, it bricked it. I did it on 2 units. And it will surely brick any other SGNote unit I connect this charger to. I'm willing to demo this to Samsung to prove the point of their weak USB interface circuitry.
Click to expand...
Click to collapse
Like you I got the Note for the screen size because I don't like to read in small screens. I haven't had a phone in 6 years!!!! I've seen phones come and go. The screen size of the Note made it comfortable enough to read anything (PDF, comics, web pages, ebooks).
How sure are you guys that it is indeed the USB circuitry and not just the metal dock? To be honest I'm not sure right now.
andruyd said:
Like you I got the Note for the screen size because I don't like to read in small screens. I haven't had a phone in 6 years!!!! I've seen phones come and go. The screen size of the Note made it comfortable enough to read anything (PDF, comics, web pages, ebooks).
How sure are you guys that it is indeed the USB circuitry and not just the metal dock? To be honest I'm not sure right now.
Click to expand...
Click to collapse
Oh my! Looking at the charger flex assembly pictures, all I see are a bunch of passive components for protection. I see no active components on this board that would likely be used for over-voltage or over-current protection. I'm not sure if it's on the main board though. But normally protection circuitry are placed right next to the connector for them to be effective. There seems to be a lot of space on the board for even a single-chip USB protection circuit but the space hasn't been utilized for such.
I'd be willing to bet you that your problems will still be the same even after replacement of this flex assembly.
wolfmanx said:
Oh my! Looking at the charger flex assembly pictures, all I see are a bunch of passive components for protection. I see no active components on this board that would likely be used for over-voltage or over-current protection. I'm not sure if it's on the main board though. But normally protection circuitry are placed right next to the connector for them to be effective. There seems to be a lot of space on the board for even a single-chip USB protection circuit but the space hasn't been utilized for such.
I'd be willing to bet you that your problems will still be the same even after replacement of this flex assembly.
Click to expand...
Click to collapse
Well I hope you are wrong or else I'm screwed over an $800 phone. Did you see that in the Service Manual? I've linked the service manual on the first post. QME02 is the part I want to replace.
naimmkassim said:
Looks like we have a new design flaw here..so, how long does it take for you guys to experience this problem from date purchase your note?
Mine already 1 month purchase and not having this problem.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
For me it was a month and a half before it started going crazy.
bannork said:
For me it was a month and a half before it started going crazy.
Click to expand...
Click to collapse
For me, about 5 minutes after I plug-in the rogue iPhone charger... I did it twice... and luckily, since I still have warranty, I got both units replaced.
I strongly suggest for everybody not to use any other USB charger apart from the stock charger that came with the SGNote. Of course, this excludes plugging it into a PC or laptop as they should be fairly safe and well-protected (at least for name-brand units).
If you're going to use the stock charger, I would recommend plugging the USB cable in the charger and plugging-in the charger in the wall socket first BEFORE plugging-in the mini-USB connector to your SGNote. This minimizes the chances of having voltage spikes being transmitted through the USB connections into the SGNote, especially during the actual plugging of the charger to the wall socket. This is to be on the safe side in the case that the stock charger design is also flawed and doesn't prevent transients from reaching the load unit itself.
Is there a website or something from which we can call Samsung's attention on this matter? If indeed transients are the cause of the USB problems then all they need to do on the SGNote is to redesign the USB board assembly and stick it into units that have not been affected yet. This entails a product recall or as I mentioned in my previous post, maybe to offer us SGNote buyers a dongle or a USB cable with the protection circuitry.
---------- Post added at 11:05 PM ---------- Previous post was at 10:53 PM ----------
andruyd said:
Well I hope you are wrong or else I'm screwed over an $800 phone. Did you see that in the Service Manual? I've linked the service manual on the first post. QME02 is the part I want to replace.
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Click to collapse
Yup on the service manual and on the links to alibaba that you provided on your previous posts. I looked at both sides of the sub-assembly and only found passive components.
Well I'm using a 2 amp charger from ebay for charging downstairs; a HTC 1 amp charger in the bedroom; the 1 amp Samsung charger in work, but I also plug it into the 800 mah charger that also charges an extra battery in situ. ... she's till working fine.
Right now, usb mass storage or MTP is totally non-functional for me. I'm still glad USB charging is working. I hope that parts holds up till I get a replacement for it.
Thank goodness for wireless and FTP!
I have seen a few post showing that people are noticing their power port on the phone is loose or wiggles, can those of you with an S4 check to see if this is the case or is the connecting good?
wallstreet123456 said:
I have seen a few post showing that people are noticing their power port on the phone is loose or wiggles, can those of you with an S4 check to see if this is the case or is the connecting good?
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Click to collapse
Mine wiggles. I even took it to the store and the demo ones all did it. Funny thing is, it only seems severe with the white cable the phone came with. I have a black micro and it seems very snug. I just might use that.
The white one, when plugged in wiggles back and fourth and up and down. The port itself is a tad loose but when 4 of the demo ones at the store wiggled I had a piece of mind.
It's normal. Some people won't even notice it and will say theirs is fine, when in reality it does wiggle. Charges perfectly fine.
also remember there are clips on the cable itself, those start to loose their 'tightness' as well and can be responsible for the loose feeling. I've recently purchased some monoprice cables and fit very sung, but in about a year or so, this port will loosen up, which is hands down one of the biggest adv over the one, we can replace this port when it does go.
datrumole said:
also remember there are clips on the cable itself, those start to loose their 'tightness' as well and can be responsible for the loose feeling. I've recently purchased some monoprice cables and fit very sung, but in about a year or so, this port will loosen up, which is hands down one of the biggest adv over the one, we can replace this port when it does go.
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Click to collapse
But this is a NEW device how can it already become loose.
my point was simply that it's not always the port, it often times can be the cables. if you have a brand new cable and port, i would expect it to be tight, but if the cable is not known/designed to be tight, it might not be the port. I'm using brand new monoprice cales, not the supplied white one, and i'm finding that while there is a little leeway in the base of the connection (which is a good thing) the cable is well secured in the port, meaning it's strength to pull it out/push it in, that should be your judge of port connection, not the wabble in the base. The wobble in the base is actually a good thing, it's not frequent your phone is on a flat surface while charging, and often times the cord is pulling off the side of a table or counter top, this creates pressure in the port. if you've taken physics you understand the concept of levels and mechanical advantage. by giving it a bit of leeway, it lowers the point of lever, and creating less stress on the internals of the port compared to one that has a very snug fit. the only time i would be concerned about the loose port is when it's becoming easier to pull it in/take it out (like throwing a hot dog down a bowling alley
Mine is very solid
I swear for as smart.and.as great as this phone is, the easiest things to fix which pose the biggest.problems arent.fixed. Having the phone plugged.in.while using.it in landscape creates huge stress.on the port. So much that the cable gets looser as the pins are bent. Stupid samsung with their.idiotic location for.ports, but I.digress... has anyone found a longterm fix for this? . I thinking like a plastic moount that clips.to.
The bottom of the phone and.encases the beginning of the charger cable to prevent any stress in any direction? My temporary solution is I rubberband the beginning of the cable in a few loops as if I have it zip tied. This prevents any minor tugging from directly pulling the port.
First of all new USB 3 port cost about $14 and could be replaced by user in about 30 min even if you don't have 1 yr warranty. You can use any USB 2 wire to charge Note 3, some are much thinner and more flexible, than the factory cable. And with at least 6 hours screen time I can't imagine running out of power before night, when I put it on charger and go to sleep, but I do have full time job and little kids so actually never had a chance to use it for 6 hrs in 1 day anyhow. Maybe you need bigger battery and if you don't like Samsung design maybe another phone, I don't see anything wrong with it, otherwise would not buy it, heard Apple is a popular brand, but never actually used it.
pete4k said:
First of all new USB 3 port cost about $14 and could be replaced by user in about 30 min even if you don't have 1 yr warranty.
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I hate giving a reply that doesn't really help the OP, but I can somewhat sorta agree with this comment. Sorta.
Because I got the Note 3 now but haven't broken its port yet.
However I did have the Note 2 and the Galaxy S2 and there was that issue if you're careless. Sloppy plugging and stress, sometimes a few drops of water falling on the port too and shorting it, etc. Anyway, I'm very unskilled and clumsy regarding basic electronics repairs but still managed to replace the USB board on the S2 with Ebay parts. It was less than 20 USD, the board and a kit of screwdrivers. It really is very easy to replace that part if you damage the USB port (getting the infamous "charging / not charging intermittent warnings, even when the phones are not connected to anything).
I seriously doubt the N2 or N3 are much more complex. (I used repair videos on YouTube for the S2, I'm sure they will pop up for the N3 if relevant)
Not so with other components (Screen, for instance). So take some care with it and don't worry too much because even home-repair is fairly accessible and cheap in that case.
Okay let me paint you a picture..I play aot of poker. there is an outlet under the table so I have my phone plugged in sitting on the rail behind my chips as I either watch 24/7 movies or play games.but since my phone is horizontal, naturally gravity works its magic and puts pressure on the port. not only that, but the less slack I have the more pressure is applied.
so as you can see my circumstances are very specific to my regular usage of this device. hence I utilize rubber bands.sometimes.
If you guys are really concerned about the usb port on the phone being damaged, maybe something like the qi wireless charger can help.
Or maybe buying a spare battery.
Or buy a right angled usb cable
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