[Q] LG G2 Noob here. - G2 Q&A, Help & Troubleshooting

hello everyone. i just recently purchased a vzw LG G2 and was wanting to use it with cricket. I know there are many threads and posts about this but after 2 weeks of searching and literally trying everything i figured it was time to throw in the towel and post my situation. So as stated above i bought a LG G2 VS980 about 2 weeks ago and i currently have cricket service unlimted text/talk 20GB data. ok so ill list my issues and what i have tried to correct them
1. From the start i put my sim card in do the whole activiation thing over wifi and when my phone comes on it displays and H which i know is 3G service. I live in chula vista CA. my husbands phone recieves 4G LTE so i know we are in a good area. Now this is where it gets weird, when im connected to wifi the H turns to 3G and even 4G LTE will pop up randomly. My data works fine just slow of course and i cansend texts and calls but no MMS unless i use a 3rd party text app like Chomp or Textra.
2. The infamous sim card icon with a "?" . Are there any solutions to fix this? i have called LG tech support, cricket tech, took it into a cricket store, called VZW almost everything besides taking to a cell phone shop.
OK so i have tried every APN there is out there i have tried the ATT,AIO wireless, cricket,vzw, literally all of them and no diffrence besides recieving a MMS rarely. And yes i restarted my device after every APN input. My phone is currently set on global, when i try to switch to CDMA/LTE after 20-30 seconds it comes up with no network and says i must go back to global. i switch it to GSM and i have the GSM only or UMT only (maybe)? or GSM/UTMS. Not sure which one i put exactly but i put the GSM/UMTS mode and comes up the RAT networks here im confused and really didnt mess with it to much. but it will sometimes say E.
I am also wondering can i system update? i attempt to but it says failed. i kinda know that you cant update a device on any service besides its original one.
Now what are the harms of rooting and flashing? does my phone lose value? like i said im a NOOB here and this phone is literally brand new. I appreciate ANY help i get. If you have any questions PLEASE contact me asap. There is probably some info i forgot the add but i will be waiting for any kind folks to help me out

Related

Replacement for Slide

I've had it with this piece of ****. I'm on my 3rd Slide and STILL have "Generic Network Failure"s when trying to send or receive MMS, get "Unable to send message, retrying" with 3 god damn bars of service when trying to send an SMS sometimes, lose my E and 3G data connection all the time even though T-Mo says I should get a good 3G connection. So, what is something comparable to this? Has to be Android. T-Mo wants to send me a Blackberry something or other, and I have no interest at all in that.
There gonna try to send you something comparable. What they think is comparable is whether or not you have a keyboard or not, not what OS your current phone has. If you complain enough you may be able to get a Vibrant but odds are against you. Threaten to leave and that may help.
Firsr and most importantly have you tried setting the phone to 3G only? Also Making sure you have the correct data plan (its slide specific not android..stupid tmo) and making sure no app or anything is messing with apns?
turboyo said:
Firsr and most importantly have you tried setting the phone to 3G only? Also Making sure you have the correct data plan (its slide specific not android..stupid tmo) and making sure no app or anything is messing with apns?
Click to expand...
Click to collapse
Que? There are different data plans? Yea, I've tried setting it to 3g only. The problem with that is I barely get a signal in my house. All the APNs are what they should be, none of those settings has changed. The odd part is on each of the phones, I have had my apps installed on day one, and the thing works fine for a couple of weeks, then I start having these problems out of the blue.
i started having issues a few weeks ago in my area, i had awesome data speeds when i connected, but 9/10 times i would get half of the page loaded and then it would hang which meant resetting my data connection or rebooting the phone or any number of other fixes. i have the advantage of working at a t-mo store and was able to pull up the map of my area and see that they were working on my tower at home and as of a few days ago my connection is 6-7mbps down and solid as hell, i used to go to bread co to use wifi but tethering is faster now(and more convenient, and i don't have to worry about a firewall)
did you try a new simcard?
BigFellor said:
Que? There are different data plans? Yea, I've tried setting it to 3g only. The problem with that is I barely get a signal in my house. All the APNs are what they should be, none of those settings has changed. The odd part is on each of the phones, I have had my apps installed on day one, and the thing works fine for a couple of weeks, then I start having these problems out of the blue.
Click to expand...
Click to collapse
yes theres a slide specific data package. Im sure you have it if it works for the most part but yea the android data package will not work supposedly. and of course theres the sidekick package blackberry etc
The slide package is 5 dollars more. I was originally signed up for it but I called in and got it switched. The dataplan works fine, I wish I could say as much for the phone. My third replacement will be here this week...
Sent from my T-Mobile myTouch 3G Slide using XDA App
My 4th replacement is in the mail right now. Tmobile offered me a blackberry 9700 to replace it, obviously I jumped all over that(insert sarcastic undertones).
I'm gonna wait for the HSPA+ phones to come out and maybe I can talk them into giving me one at full upgrade price, I would take the Vibrant, but I can't stand that phone. It only takes a few warranty exchanges and finding the right rep, and you can get whatever you want from tmobile.

Help MetroPcs signal to call, but no internet data!

Hi guys, i need help, i bought a brand new Verizon Galaxy NOte Unlocked to a person he rooted it, i dontt know anything about rooting, i didnt care as long as my cellphone worked. What happened? MetroPCS its supposed to give me not only data also 4G, but im gettin none, i called them and they checked everything so the problem is with my phone, i can make phone calls and everythig except the mms messaging and the internet data. I will appreciate any help please. Also i can say somethin interesting i downloaded some programs to customize themes, wallpapers and several stuff was clicking here and there, and suddenly i got a 4G icon on the cellphone and it lasted, but then i lost it.

How to fix mobile data problems on your OPO!

Well, this is probably the first post I ever posted in one of those forums but I was pretty sure some people might get the same issue so I just thought I'd help out.
I received my One a few days ago, went through hell and back to unlock the bootloader after I already set everything up the way I like it, rooted the phone and updated to XNPH33R and everything was a beauty until I noticed my network acting up. At first it was just the internet connection would drop every now and then then the voice calls started dropping more randomly. I must've flashed my phone like 10 times just to make sure I covered everything.
Then I decided to check the bands used by my service provider, found them on a link on the GSMArena website.
After that it was a matter of setting that on my phone, so I searched online and got this code, *#*#4636#*#*, which should take you to the service menu, there you should be able to make a selection as to which band you want your phone to operate on, as well as the connection type. I set mine to my countrys' band and the connection type to WCDMA/LTE, after that my connection was H+ and it didn't drop for 24 hours now, not even once.
Please let me know if you face any problems doing this. I AM NOT RESPONSIBLE FOR ANY PROBLEMS YOU CAUSE DOING THIS - DO IT AT YOUR OWN RISK.
Oh and the oneplus one is a piece of art, literally.
hishamomran said:
Well, this is probably the first post I ever posted in one of those forums but I was pretty sure some people might get the same issue so I just thought I'd help out.
I received my One a few days ago, went through hell and back to unlock the bootloader after I already set everything up the way I like it, rooted the phone and updated to XNPH33R and everything was a beauty until I noticed my network acting up. At first it was just the internet connection would drop every now and then then the voice calls started dropping more randomly. I must've flashed my phone like 10 times just to make sure I covered everything.
Then I decided to check the bands used by my service provider, found them on a link on the GSMArena website.
After that it was a matter of setting that on my phone, so I searched online and got this code, *#*#4636#*#*, which should take you to the service menu, there you should be able to make a selection as to which band you want your phone to operate on, as well as the connection type. I set mine to my countrys' band and the connection type to WCDMA/LTE, after that my connection was H+ and it didn't drop for 24 hours now, not even once.
Please let me know if you face any problems doing this. I AM NOT RESPONSIBLE FOR ANY PROBLEMS YOU CAUSE DOING THIS - DO IT AT YOUR OWN RISK.
Oh and the oneplus one is a piece of art, literally.
Click to expand...
Click to collapse
So it sounds like it may be an issue with your SIM card. I know what you are thinking, what could this possibly have to do with the SIM, on another phone I had, an LG G2, also running CM11 nightlies, I could not get an LTE signal at all on the phone. I took the sim card out of a nexus 5 which had LTE signal with no issues. I put the SIM back into the nexus 5 to see if it was the sim card, and I got an LTE signal in the nexus 5. Tried flashing different radios, flashed back to stock, nothing was working on the LG G2. FInally somebody suggested that the SIM card may have "tied" itself to the nexus 5, I was like that is BS I have never seen this before, sim cards are meant to be moved around to different phones, kind of the whole point of their existence. After a day or two of trying everything I could, I finally gave in and went to see if it was in fact the SIM card that was causing the issue. Lo and behold, new SIM card activated for my account, G2 immediately received an LTE signal. I know this isnt the exact issue you are having, you are having issues with dropped data, but I still suggest before you do anything else, try to get a new SIM card and see if that resolves the issue. On the G2 I went into that same test menu and when I would select LTE it would go right back to WCDMA preferred, would never stay on LTE, once new SIM card in I was able to change between the two. Just my two cents.

Dropping calls on Tmo

Hey guys,
I'm here because my Mom recently switched to Tmobile and while things do work, she is having an issue with dropped calls. The APNs are set correctly, she has data service, I've set the "network mode" to LTE/GSM so it shouldn't be trying to connect to the CDMA network. What could be causing this? She's about ready to buy a new phone, but I know there has to be a solution to this. The phone works, and granted it's her phone not mine so I can't say for sure exactly what's going on when it happens but she claims it happens ALL the time (7 dropped calls in a single conversation with someone) and I can't imagine why it would/should happen at all. What's the solution here? I'd like to keep her on stock firmware if possible, but if necessary I can either root and/or flash cyanogenmod.
If it were my phone I'd first root, try that, see how it goes, then try CM, see if that does it... but she's not going to put up with that back and forth and repeated wipes. She's just going to get annoyed and buy a new phone despite the one she has being just fine. It MUST be somewhere in the software. I'm not sure if it's trying to switch to CDMA before realizing it can't, or if maybe it has something to do with VoLTE trying to kick in and connect to Verizon.
I'm pretty proficient with this stuff (been modding my Nexus' for years) so I can follow directions pretty easily, but I do need a pointer in the right direction because I can't figure out what's going on with this custom Verizon crap... Thanks!
Probably a non-issue, but is her cell signal strength really low?
We recently did the same thing - moved Verizon S5 to T-Mobile, but my wife has had no dropped calls. Her signal actually is better on TMO than VZW (hence the switch). Our TMO rep set the APN and network mode like you mentioned, so that shouldn't be your issue.
Verizon VoLTE shouldn't be a problem either since you have a TMO SIM, its not even connection to the CDMA towers.

[Moto G4 with Amazon ads] Always losses carrier network after 24 hours

Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Zadornov said:
Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Click to expand...
Click to collapse
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Caltinpla said:
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Click to expand...
Click to collapse
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
Try my APN settings to see if it helps, but locations very important
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
I also have the cellular data always active checked off
Caltinpla said:
Try my APN settings to see if it helps, but locations very important
Click to expand...
Click to collapse
Thank you, but I just use the t-mobile network. In fact, my carrier is called campusSIMs and it is a MVNO that uses t-mobile network. So, my APN configs are a bit different from yours.
However, I didn't know about this mobile data thing. I didn't touch the developer options. Maybe, it can be a good idea.
Thank you!
It won't be your APN settings since that controls your data settings. If the sim is ok then it could be your phone.
Sent from my SM-T530NU using XDA-Developers mobile app
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
That could possible be the APN settings. Although usually it's the opposite, they don't work at first then they update from the network later on. Most times the APN settings will set themselves but on the odd occasion they need to manually edited. I don't use T-Mobile but the APN settings are easy enough to find.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
Sounds like you need to manually enter the APN settings. What you describe is exactly what happens when it hasn't loaded an APN.
I'm "kinda" having an issue here. It's a little different though; the phone works ok for a while (for me about 3 hours, usually), and then I still get an LTE indicator, but have no network connection (get errors in apps/"No internet" page in chrome).
Other times, I lose LTE and get locked in 3g (H indicator), and can only get LTE back by going to Settings/More/Cellular Networks/ and toggle preferred network mode to 2g or 3g, let it connect (H or E), then toggle back to LTE.
Motorola responded to a bad Amazon review requesting I post asking for help on their forums.
Relevant link:
https://forums.lenovo.com/t5/Moto-G...ction-with-LTE-and-strong-signal/td-p/3377242
I'm active over on their forums also and it's good to post over there in case you ever want to do a soak test. They look at your posts there when they ask for soak testers. As for your problem, I've seen it shift back and forth if you are in an area between towers and one isn't sending out LTE. If it were that I wouldn't think you'd get it back so easily. There's an app, don't remember the name, that will show the towers and signal relative to your location, If might be interesting to look at that.
Having the same issue with radio. Just replied to your post, Kalash.
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Zadornov said:
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Click to expand...
Click to collapse
That's not true on all mvnos' apparently. My wife's phone is on Consumer Cellular, an AT&T mvno and it's never done that. We've been in a no service area several times and it's always connected immediately when getting service back.

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