Database Users

The Absolute way to " Re-lock " The Bootloader

good morning everybody ..
after a long tired journey with staying awake till the morning I finally Figured out a way to Re-lock your Bootloader
Yes People it works in every HUAWEI MT7 Brands . :laugh:
First Of all you should Have these Requirement :
1- Your appreciated software Updated or using currently " Depends on your Brand " TL-09 or TL-10 ... etc. "
2- HuaweiUpdateExtractor and you can download it from here : http://filaty.com/Exe " Arabic website "
3- an ADB Tool you can get it from here : http://forum.xda-developers.com/mate-7/general/huawei-ascent-mate-7-unlock-recovery-t2941525
Now ,,,
1- Extract the software by using HuaweiUpdateExtractor " Easy to Use "
open it and select your UPDATE.APP and select these Three items with right click you will find " Extract "
- recovery.img
- boot.img
-system.img
you should Extract in the same ADB Folder . it will look like this
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Then :
>Connect the device to computer
>Setting – About phone – Build number click it for 3-5 times
>Setting – Develop options – USB debugging enabled
>Disconnect the device – Connect the device to computer authorize the Developer Mode
>WIN+R – CMD – D: – CD MT7 – adb devices (show something like Y9KF0923F898343 device)
>adb reboot-bootloader
>fastboot devices
Click to expand...
Click to collapse
2- Now do these Steps as its mentioned one by one :
fastboot flash recovery recovery.img
Then Press Enter
fastboot flash boot boot.img
Then Press Enter
fastboot flash system system.img
* the system.img will take a while so don't Be afraid :fingers-crossed:
* After each command it will say " OK "
3- use this relocking command " Fastboot oem relock XXXXXXXXXXXXX "
X= your Unlock Number.
TDAAAAAAAAAAAAAAAAAAAA :laugh:
Congrats. your Bootloader Is relocked :good:
waiting for your comments Guys

BTW ..
I was able to root again and restore back the original recovery and relock the boot loader

got error root type is risk

danger2u said:
got error root type is risk
Click to expand...
Click to collapse
U did something wrong then retry and do it by order u wint get it any error

MADOLOGY said:
U did something wrong then retry and do it by order u wint get it any error
Click to expand...
Click to collapse
so the deal is this way
flash the original firmware and recovery
boot the phone
then go back to bootloader
give this comand: fastboot oem relock 1122************
phone relocked
i relocked my MATE 7

Can you give screen after relock boot loader. What it's write on screen Lock or Relock???

danger2u said:
got error root type is risk
Click to expand...
Click to collapse
danger2u said:
so the deal is this way
flash the original firmware and recovery
boot the phone
then go back to bootloader
give this comand: fastboot oem relock 1122************
phone relocked
i relocked my MATE 7
Click to expand...
Click to collapse
Yep step by step and it will be relocked as i mentioned
chudy_85 said:
Can you give screen after relock boot loader. What it's write on screen Lock or Relock???
Click to expand...
Click to collapse
It will says relocked

I read somewhere even after relocking bootloader you can tell it's been unlocked because the writing changes a different colour which indicates it has been unlocked. Because I was planning unlocking then relocking it if anything went wrong with it in the future so I can send it back to Huawei to get it fixed.
Can someone confirm this that when relocked there are no signs of it being unlocked

MADOLOGY said:
good morning everybody ..
after a long tired journey with staying awake till the morning I finally Figured out a way to Re-lock your Bootloader
Yes People it works in every HUAWEI MT7 Brands . :laugh:
First Of all you should Have these Requirement :
1- Your appreciated software Updated or using currently " Depends on your Brand " TL-09 or TL-10 ... etc. "
2- HuaweiUpdateExtractor and you can download it from here : http://filaty.com/Exe " Arabic website "
3- an ADB Tool you can get it from here : http://forum.xda-developers.com/mate-7/general/huawei-ascent-mate-7-unlock-recovery-t2941525
Now ,,,
1- Extract the software by using HuaweiUpdateExtractor " Easy to Use "
open it and select your UPDATE.APP and select these Three items with right click you will find " Extract "
- recovery.img
- boot.img
-system.img
you should Extract in the same ADB Folder . it will look like this
Then :
2- Now do these Steps as its mentioned one by one :
fastboot flash recovery recovery.img
Then Press Enter
fastboot flash boot boot.img
Then Press Enter
fastboot flash system system.img
* the system.img will take a while so don't Be afraid :fingers-crossed:
* After each command it will say " OK "
3- use this relocking command " Fastboot oem relock XXXXXXXXXXXXX "
X= your Unlock Number.
TDAAAAAAAAAAAAAAAAAAAA :laugh:
Congrats. your Bootloader Is relocked :good:
waiting for your comments Guys
Click to expand...
Click to collapse
Huawei Update Extractor is officially available on xda you know ...

worstenbrood said:
Huawei Update Extractor is officially available on xda you know ...
Click to expand...
Click to collapse
Well I didn't notice that. Thank you

Hello,
try ist, but after "fastboot oem relock xxxxxx --> get this:
FAILED <remote: data parse fail>
Did anyóne know whats wrong?

bvt-1 said:
Hello,
try ist, but after "fastboot oem relock xxxxxx --> get this:
FAILED <remote: data parse fail>
Did anyóne know whats wrong?
Click to expand...
Click to collapse
What a recovery is installed?

cargobr151 said:
What a recovery is installed?
Click to expand...
Click to collapse
... send from hell, hahahahahaaaa ...
Stock-recovery ...
Did it exactly like shown in first post,I think
And surely the code is right...

Try Backup & restore -> Factory data reset from settings menu. (german: Sichern & zurücksetzen)
This wipes all include internal storage but not the external sd card.

I'll try it, thx for your help
... send from hell, hahahahahaaaa ...

I keep getting this error: failed remote: images sign check fail

please help me
MADOLOGY said:
U did something wrong then retry and do it by order u wint get it any error
Click to expand...
Click to collapse
got error root type is risk please help me

pooyan25 said:
got error root type is risk please help me
Click to expand...
Click to collapse
Same here, tried everything as advised but Nothing.

Guys ?
What is the point of re-locking bootloader ??

So the warranty is working if bootloader is relocked???

[GUIDE][AIO] Unlock bootloader, root and recovery for the Moto G

OK guys, so I'm making this thread because I just got a Moto G today, and I had a tough time 'setting it up' since there was no complete info at a single place.
Tested and verified this on Moto G XT1033 running Android 5.1, but it should work with other variants and android versions as well.
So this guide will help you to:
Unlock bootloader
Install a custom recovery
Root your device
Unlocking the bootloader
Unlocking the bootloader is pretty easy.
First download the Official Motorola USB drivers and install it
Now goto Motorola bootloader unlock page. Login with your Google account.
Now take your Moto G, and power it off.
Now press both Power and Vol - button for 2-3 sec and let go of the keys.
Your Moto G will boot into fastboot mode.
Connect the phone to PC via USB.
Open CMD from your adb/fastboot directory.
Type:
Code:
fastboot oem get_unlock_data
You will get a similar string:
Code:
(bootloader) 0A40040192024205#4C4D3556313230
(bootloader) 30373731363031303332323239#BD00
(bootloader) 8A672BA4746C2CE02328A2AC0C39F95
(bootloader) 1A3E5#1F53280002000000000000000
(bootloader) 0000000
Now copy paste the string from CMD to Notepad (right click in CMD, press select, select the string with mouse and press enter. Then Ctrl+V into Notepad)
Paste together the 5 lines of output into one continuous string without (bootloader) or ‘INFO’ or white spaces. Your string needs to look like this:
Code:
0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
Now copy paste that to the Motorola website and click request unlock key at the bottom of the page.
You will receive an email with the unlock key.
Retrieve the unlock key
Now, in the go back to CMD:
Code:
fastboot oem unlock
The bootloader will unlock, and your phone will reboot.
Your boot logo will be replaced by a warning.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Congrats, you have now unlocked the bootloader of your Moto G!
Installing custom recovery and rooting
OK, now on to the next big step.
In this guide, I'll be installing TWRP 3.0.2.0
First, download official TWRP 3.0.2.0 from the Moto G TWRP page.
After downloading, copy it to where you can access adb/fastboot.
Rename it to twrp3g.img
Download the latest SuperSU flashable zip from
Copy it to your phone.
Enable USB debugging and give your PC access.
Open CMD from adb/fastboot location and type:
Code:
adb reboot bootloader
Your phone will boot to fastboot mode.
Now in CMD type:
Code:
fastboot flash recovery twrp3g.img
Now do not reboot.
Instead use volume down to goto recovery option in fastboot, and vol up to select.
Voila!!
You will now boot to TWRP 3.
Mount the system as R/W (they will prompt to)
Now touch install, and select the SuperSU zip you copied.
Let it flash and then reboot.
Congratulations, you now have a Moto G with unlocked bootloader, TWRP 3 recovery and root access :good:
If you have any doubts/queries, feel free to ask!

Nice to see you @skyinfo after a long time

Thanks for the guide! Been missing tweaking Android for 2 years wonder how far the modding community become.

please also add how to unroot and relock the bootloader....

After flashing SuperSu, my phone gets stuck in a boot loop, any ideas?
Figured it: Flashed 7.1 ROM, root option is enabled from Settings. Never ever seen it done like that before!

im trying to unlock my moto g first gen mobile aslo im downloading android studio 2.2 but still im felt to unlock not found fast boot and sdk tools pls help

Not working with XT1045
"Now copy paste that to the Motorola website and click request unlock key at the bottom of the page."
Results in the message "Your device does not qualify for bootloader unlocking."

What's the wrong?
Error UTAG flash fail when I tri to install twrp

---------- Post added at 10:55 AM ---------- Previous post was at 10:55 AM ----------
[/COLOR]
romavik said:
"Now copy paste that to the Motorola website and click request unlock key at the bottom of the page."
Results in the message "Your device does not qualify for bootloader unlocking."
Click to expand...
Click to collapse
Same here, the reply from the Lenovo Team was that my key was archived for beeing too old.

How do I put the latest SuperSU flashable zip onto my phone,as It won't boot up and it's not showing on my pc?

Is this thread still active?

adrian_nwf said:
---------- Post added at 10:55 AM ---------- Previous post was at 10:55 AM ----------
[/COLOR]
Same here, the reply from the Lenovo Team was that my key was archived for beeing too old.
Click to expand...
Click to collapse
So there is no chance for unlocking? I have the same problem.

sukk0r said:
So there is no chance for unlocking? I have the same problem.
Click to expand...
Click to collapse
Nope...at least that i am aware of

adrian_nwf said:
Nope...at least that i am aware of
Click to expand...
Click to collapse
Two days ago, I tried it a couple of times and it never worked. But today I tried it one more time and it worked instantly.
I think the site not working properly.

A little confused by model/build numbers and un/locked bootloader

I have a SIM free ( unlocked ) P9 lite that I got from Car phone warehouse and I am wanting to update it to the latest version ie nougat. however I am confused by all the different variations ie VNS-L21C10B360 , VNS-L31C185B360, VNS-L31C636B361 etc that are floating around. My device is VNS-L31C432B131, how can i decide as to which update to use.
Also is there a way to determine if my bootloader is locked or not?
Thanks in advance.

Hello,
L31 is the 3GB of RAM version, the L21 is the 2GB of RAM one. Your device is L31, C432 means it's the european firmware and B131 is the firmware version. If you want to update tu Nougat you have to follow the L31 tutorial, and to determine your bootloader status you can do it in this way:
-Turn off the phone
-Press power button and volume up
-Your phone will boot to fastboot mode and you will see if the bootloader is LOCKED (Green) or UNLOCKED (Red)
I suppose your phone is still locked as you don't know how to verify the status

I have tried that and I only got three options.
Reboot System
Wipe data/Factory reset
Wipe Cache Partition
.

Oh sorry, you have to press power button and volume down.
I forgot that power up was to boot to recovery, I apologise!

Ive tried that and the phone just starts as normal

You can try using the computer then..
Download and install adb & fastboot minimal drivers
Allow debug USB in developer settings in the phone
Plug the phone to the computer
In the drivers folder open a CMD (shift + right click)
Type "adb devices" to see if the phone is detected
If yes then type "adb reboot bootloader"

Potato997 said:
You can try using the computer then..
Download and install adb & fastboot minimal drivers
Allow debug USB in developer settings in the phone
Plug the phone to the computer
In the drivers folder open a CMD (shift + right click)
Type "adb devices" to see if the phone is detected
If yes then type "adb reboot bootloader"
Click to expand...
Click to collapse
I have downloaded and installed ADB however I only have 4 items in the Folder
adb ( exe )
AdbWinApi ( dll )
AdbWinUsbApi ( dll )
Fastboot ( exe )
There is no drivers folder

The folder with the 4 files is the correct one, open the CMD there

Thanks for helping ( and putting up with me lol ) it seems that my bootloader is locked, however FRP (?) is unlocked.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If I am correct would the revolution rom work for me on this device ( https://forum.xda-developers.com/hu...t/24-12-16-revolution-nougat-rom-rc1-t3525138 ) or would I be better with something like this ( https://forum.xda-developers.com/hu...t/android-7-emui-5-0-vns-l31-l21-l23-t3513816 ) or by using this update ( http://www.droidviews.com/update-huawei-p9-lite-manually-official-android-7-0-nougat-emui-5-0/ )

If you want to update to Nougat I suggest you to unlock the bootloader, flash Meticulus' TWRP and then follow this guide:
https://forum.xda-developers.com/huawei-p9lite/how-to/nougat-official-firmware-t3512932

someone use l31c636 please creat file oeminfo help me thanks

Phone bricked, need help fast

I wanted to reinstall the stock rom (B360). I booted into TWRP and for some reason I wiped System, Dalvik cache, cache and internal memory (I dont know why I did that). Then I installed the Firmware but it failed probably because my frp was locked and I didnt know about it. Then I rebooted and now I cant boot to the system. When I boot into TWRP it just hangs on the TWRP logo and doesnt go on, eRecovery doesn't work. I can boot into fastboot. Its says that phone is unlocked but frp is locked. I hope that there's a way to unbrick my phone without dc-phoenix

DeathBell said:
I wanted to reinstall the stock rom (B360). I booted into TWRP and for some reason I wiped System, Dalvik cache, cache and internal memory (I dont know why I did that). Then I installed the Firmware but it failed probably because my frp was locked and I didnt know about it. Then I rebooted and now I cant boot to the system. When I boot into TWRP it just hangs on the TWRP logo and doesnt go on, eRecovery doesn't work. I can boot into fastboot. Its says that phone is unlocked but frp is locked. I hope that there's a way to unbrick my phone without dc-phoenix
Click to expand...
Click to collapse
Install the stock recovery and then stock ROM. (You can install the stock recovery when your phone is in bootloader mode and you install it by the cmd in Windows)

Tiagohsoares said:
Install the stock recovery and then stock ROM. (You can install the stock recovery when your phone is in bootloader mode and you install it by the cmd in Windows)
Click to expand...
Click to collapse
Sorry for the late reply. Whenever I try to flash the stock recovery it says FAILED (remote: Command not allowed):crying:. I tried both fastboot flash recovery_ramdisk and fastboot flash recovery, neither of them worked.

After doing some more research (like 3+ hours) I think that the error can't be easily fixed:crying:. Some solutions that I've found that may work all involve either disabling USB debugging and then rebooting and re-enabling it or somthing like that which I can't do since I can't boot into the system or relocking and then unlocking my bootloader which I also can't do without dc-phoenix since my frp is locked. Also I don't know if the dload method will work as I can't access the sd card when I plug my phone to the PC. It may be possible to push files there using adb but I'm not sure if it will work even when I get the right files to my sd card. So unless you guys don't have a better solution, I'm probably going to buy the HCU + DC-Phoenix 3 day licens for 20€ (still a lot better then changing my motherboard for 100+€). Also here's the adb window with the error.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Edit: I'm not going to buy DC-Phoenix until somebody says that there's no way to fix my device without it. It's so unfortunate that I probably can't fix my phone for free even when things like fastboot, charging and adb are working and bootloader is unlocked.

DeathBell said:
After doing some more research (like 3+ hours) I think that the error can't be easily fixed:crying:. Some solutions that I've found that may work all involve either disabling USB debugging and then rebooting and re-enabling it or somthing like that which I can't do since I can't boot into the system or relocking and then unlocking my bootloader which I also can't do without dc-phoenix since my frp is locked. Also I don't know if the dload method will work as I can't access the sd card when I plug my phone to the PC. It may be possible to push files there using adb but I'm not sure if it will work even when I get the right files to my sd card. So unless you guys don't have a better solution, I'm probably going to buy the HCU + DC-Phoenix 3 day licens for 20€ (still a lot better then changing my motherboard for 100+€). Also here's the adb window with the error.
Edit: I'm not going to buy DC-Phoenix until somebody says that there's no way to fix my device without it. It's so unfortunate that I probably can't fix my phone for free even when things like fastboot, charging and adb are working and bootloader is unlocked.
Click to expand...
Click to collapse
It seems that you need just to perform FRP unlock with HCU client.... After that you can flash twrp, etc....
Also you can try method from @vovan1982
"Small manual: removing frp lock.
If you have frp_lock and have not TWRP. Download in FF (FirmwareFinder) third file of firmware (example: update_full_WAS-L21_hw_ru.zip), unpack. Run DCPhoenix small update.app, and when DC Phoenix open back_door, detach usb-cable. On PC run cmd.exe and flash this frp.img"
Good luck!

Alexxxx1 said:
It seems that you need just to perform FRP unlock with HCU client.... After that you can flash twrp, etc....
Also you can try method from @vovan1982
"Small manual: removing frp lock.
If you have frp_lock and have not TWRP. Download in FF (FirmwareFinder) third file of firmware (example: update_full_WAS-L21_hw_ru.zip), unpack. Run DCPhoenix small update.app, and when DC Phoenix open back_door, detach usb-cable. On PC run cmd.exe and flash this frp.img"
Good luck!
Click to expand...
Click to collapse
I fixed my phone using the 1th method in dc-phoenix already :laugh:, the HCU frp thing didnt work because my device model wasn't supported. And I didn't know where to flash the frp.img file. But now my device is working great:fingers-crossed:.

if someone read this or newers, watch this video: it works for frp lock

Can't unlock bootloader zuk z1

[SOLVE]
Hi, I have a Zuk Z1 with ZUI 2.5.330 installed. So, I want to try some custom ROMs for fun, but ZUI version haven't an OEM unlock option, only have an usb debugging option. I already install adb and fastboot tools for Android, and I can reboot to bootloader through command adb reboot bootloader, but when I type fastboot devices nothing appears. When fastboot is active, in the ZUK z1 appears a black screen with the linux penguin and a status that say locked. So, if someone can give me a solution I would appreciated.
Thanks.

zsbq82 said:
Hi, I have a Zuk Z1 with ZUI 2.5.330 installed. So, I want to try some custom ROMs for fun, but ZUI version haven't an OEM unlock option, only have an usb debugging option. I already install adb and fastboot tools for Android, and I can reboot to bootloader through command adb reboot bootloader, but when I type fastboot devices nothing appears. When fastboot is active, in the ZUK z1 appears a black screen with the linux penguin and a status that say locked. So, if someone can give me a solution I would appreciated.
Thanks.
Click to expand...
Click to collapse
Check your PC, drivers, Firewall, cable etc. That are most common problems you'll find

zsbq82 said:
Hi, I have a Zuk Z1 with ZUI 2.5.330 installed. So, I want to try some custom ROMs for fun, but ZUI version haven't an OEM unlock option, only have an usb debugging option. I already install adb and fastboot tools for Android, and I can reboot to bootloader through command adb reboot bootloader, but when I type fastboot devices nothing appears. When fastboot is active, in the ZUK z1 appears a black screen with the linux penguin and a status that say locked. So, if someone can give me a solution I would appreciated.
Thanks.
Click to expand...
Click to collapse
Hi, do you find any way to solve problem? My is similar, just flash ZUI over 7.1.2 and boolader is locked....

strongst said:
Check your PC, drivers, Firewall, cable etc. That are most common problems you'll find
Click to expand...
Click to collapse
Hi, it happens the same thing. I've change the USB cable and I also try it with allinone tool, but the state of the oem does not change. If someone have another way, I'll give it a chance.
Thanks.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

I think this might be useful-
http://developer.zuk.com/bootloader

zsbq82 said:
Hi, it happens the same thing. I've change the USB cable and I also try it with allinone tool, but the state of the oem does not change. If someone have another way, I'll give it a chance.
Thanks.
Click to expand...
Click to collapse
Please post a log of your commands you typed so we can check this.

strongst said:
Please post a log of your commands you typed so we can check this.
Click to expand...
Click to collapse
1- adb devices ( returns my device ZUK z1).
2- adb reboot bootloader ( enters un fastboot Mode).
3- sudo fastboot devices ( same that in first step).
4- sudo fastboot oem unlock-go ( print three dots and in this step I get stuck).
That's all,
Thanks.

zsbq82 said:
1- adb devices ( returns my device ZUK z1).
2- adb reboot bootloader ( enters un fastboot Mode).
3- sudo fastboot devices ( same that in first step).
4- sudo fastboot oem unlock-go ( print three dots and in this step I get stuck).
That's all,
Thanks.
Click to expand...
Click to collapse
Sorry, but I that's not a log file. Please upload /link /screenshot whatever... The full commands and output you enter on your PC.

[SOLVE]
strongst said:
Sorry, but I that's not a log file. Please upload /link /screenshot whatever... The full commands and output you enter on your PC.
Click to expand...
Click to collapse
Well, there is no need: I already solve it. For same future issues you must go to http://developer.zuk.com/bootloader and ZUK team will send you an unlockerbootloader image. They explain with detail all the process to follow.
Thanks for the support.

Hi, could you please you used email address that they answered you?
Because i already have such problem and with some email address sent serial number to them, but unfortunately i did not receive any image or reaction, if i send for you my serial number could you give it for me?

unlock site doesn't seem to work anymore