Probably I'm just new, but since after rooting it, it slowly ran out of battery as phones do, but now I'm unable to switch it on. Tried several ideas but to no avail.
I guess it isn't a big deal, I can always return it to the store later today and ask for a replacement since I only bought it last week.
Whilst I'm here, anyone think it's worth dropping this and switching it for another one whilst I'm at it.
Empty battery? Maybe you should charge it for a while.
won't boot
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Shvetaketu said:
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Click to expand...
Click to collapse
try charging it for a while?
Take it back to the store and get a replacement, if its still under warranty.
Hi Guys, thanks for your replies. It's working now, this is what happened:
I woke up in the morning to find my phone switched off and I couldn't switch it on. I connected the main power charger for 5 mins, then laptop for 5 mins to charge but neither helped. The defect I think is in the charger. I left the phone connected to the laptop for a few hours, then switched it on to find it still wouldn't switch on. Then disconnected the sync cable, took the battery out, and put it back in - and voila, it switches on!
Issues: charger failed in two weeks; the streak doesn't switch on when the battery is down even if it's connected to a source of charging (in this case, laptop). Dead battery - charge - take battery out - put it back in - switches on.
Hello. I created this account so I can finally ask some of my questions regarding this phone. I've had it since the January 6th shipping, and it's really been fine for the most part. I've the 8 gig version.
Anyway - within the last few weeks my phone has been refusing to charge on random occasions (it's really very random as to when it will charge and when it won't) - both plugged into the wall outlet via the USB power converter that came with my phone and plugged into my computer.
It's been pretty annoying, but nothing I couldn't work around. It would charge eventually.
However, last night I plugged it in to the outlet and it made the noise confirming it was plugged and started charging. This morning, I unplug it and it's non-responsive. It doesn't respond to anything. I have tried:
-turning it on with the power button; holding it down for an extended period and releasing
-taking out the battery
-plugging it in to my computer (which didn't recognize anything being plugged in)
-plugging it in to a different outlet with a different cable (phone came with two)
I've let it sit plugged in for three hours now and retried all of these things and still nothing... it's dead!
I'm not sure where to go from here? I guess I should have my husband call Dell.
Has anyone had any trouble with the sporadic charging?
Are there any solutions I've missed to get my phone to turn on?
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
efjay said:
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
Click to expand...
Click to collapse
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
charging issues
In the last 2 days my VP freezes while charging overnight. Restarts when I take out and replace battery. It will also freeze when I try to use any app while charging. I tried to use Dell chat to resolve issue but got bounced around. I even had an agent tell me my service tag wasnt valid. I'll try to call 800# when I have a free hour or so (I'm sure the call will take that long). The first two levels of support at Dell seem to have no clue regarding the VP it's very frustrating. P.S. what happens with all the apps I've purchased if they need to replace my phone?
ChristinaSim said:
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
Click to expand...
Click to collapse
Have you swapped batteries with your other DVP? Maybe replacement is the only option, hit up @dellcares on twitter, they have helped me in the past and bypass the whole waiting on hold nonsense with dell mobility.
@tbvnz: all your purchased appls will be reinstalled automatically if you installed them via the Zune software on your pc. The ones installed via the phone can be reinstalled from the MP on the phone, just hit the Buy button again and it will tell you its already been purchased and allow you to download it again.
Update:
I snagged my husband's battery and put it in my phone. My phone immediately came on and is now functioning. My computer recognizes it as being plugged in and it's charging.
And, my battery in my husband's phone works fine. It is fully charged and his phone is having no issues.
Certainly this is annoying (and did in fact happen to my husband a few weeks ago where his phone wouldn't respond until MY battery was put in his phone, but we chocked that up to the battery being dead {which it was}.) but at least my husband and I both have DVPs and can interchange batteries... I wonder what someone who didn't have that option would do.
Certainly confusing that removing and replacing my existing battery wouldn't turn the phone on, but my husband's would - even though both batteries are at full charge.
Thanks for the help! I'm not sure if I should contact Dell about it or not. Clearly it's subpar performance, but I've not been completely impressed by this phone in the nearly two months that we've had them, anyway.
Good to hear you are up and running. You could keep an eye on the situation and contact Dell for a replacement battery if it occurs again.
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
Click to expand...
Click to collapse
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
Click to expand...
Click to collapse
Arcarsenal said:
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
Click to expand...
Click to collapse
I've seen that behavior in my DVP (picked it up two weekends ago) and I can tell you how to work around it.
What seems to be happening is some kind of bug when you have it connected and charging and try to turn on/off the phone. If you notice, when it seems unresponsive, the hardware keyboard will probably still light up. This is because it's actually on but the screen just doesn't get any output/input.
What I did was this:
1. Disconnect your phone from the charger.
2. Slide the hardware keyboard down so you can see whether it is lit up (on) or not.
3. Hold down the power button until the exact moment you see the keyboard go dark (off). You have to be quick because it will try to turn right back on a few milliseconds later if you still have the power button depressed, leaving it still non-responsive.
4. Wait a few seconds, and press the power button as normal to turn it on. This time you should see the Dell logo, etc. and everything will be fine.
I've gotten into the habit of either leaving it on or turning it off before I connect it to my charger (it's my alarm clock so it's on almost all the time).
Hope that helps.
my DVP won't turn on either...
Hi - i'm glad i found this post because i've had my DVP for 3 days now and its frozen about 5 times and this morning wouldn't turn on or seem to take a charge. it was fully charged when i put it down last night and this morning there was nothing.
i've stuck it into a wall outlet for now and i guess i'll just wait for it. don't know what else to do. don't know anyone else around with the same phone, so that battery swap isn't an option. pretty funny that you realized to do that and that it worked.
anyway, i feel better now that i've complained about it. thanks.
Did you try pulling the battery and then booting it up? If that doesn't work, after a pull just leave the battery in the phone and let it charge. After 20 minutes you should see it power on.
So it's continued to happen with my phone whenever I have it plugged in to the wall with the brick that came with the phone. Annoying! Basically I cannot have it plugged in next to my bed; it can only charge on my computer. So much for using it as an alarm!
I will try the power down and reboot with the keyboard out. I know what you speak of with the flashing keyboard. I hadn't tried to see if mine is flashing while the phone is 'dead'.
Hi guys,
My Nexus 7 (2012) turned off(not properly) when the battery level was low and won't power on. I tried a battery from a working tablet and tested my battery in another tablet. It seems like the issue is somewhere else.
These are the things I tried:
- leave it for a couple of hours charging (no battery sign at all)
- hold the power button with/without the volume levels while it being both connected and disconnected.
- tested my battery in another tabled and put a fully charged battery from another tablet
- made sure that the battery is connected
There was one more thing I tried - to press the Power button with no battery inside but the tablet being connected to a laptop via the USB cable. One could hear something like a boot noise coming from the tablet (doesn't happen when the battery is inside)
In December, 2015 I installed a Custom ROM with android 5.1.1 which I found here http://forum.xda-developers.com/nexus-7/development/android-6-aosp-grouper-t3268172/ (the thread was renamed and is now about the Android 6 update) The tablet worked fine for these 3 months but one day when I was checking my email it went off and won't respond to any actions.
Could you please help me to fix it? I'm just not ready to give up on this tablet. Thanks!
Both you and i, same model, essentially, the same circumstances. I also tried every method you mentioned as well. Even down to the flashing of a rom. Same results. I even tried "jump starting" the battery. Not wanting to give up on it. It sits in my closet like that boy in A.I at the bottom of the ocean, waiting... I know that is not the reply or help you were looking for. Just so you know, you are not alone..
Sent from my LG-H345 using Tapatalk
ge1026 said:
Both you and i, same model, essentially, the same circumstances. I also tried every method you mentioned as well. Even down to the flashing of a rom. Same results. I even tried "jump starting" the battery. Not wanting to give up on it. It sits in my closet like that boy in A.I at the bottom of the ocean, waiting... I know that is not the reply or help you were looking for. Just so you know, you are not alone..
Click to expand...
Click to collapse
Well, that's a good start, at least I am not the only one!
Have you tried to connect your device via USB? My laptop can see a connected device but it can't recognize it and I hear some sounds coming from the tablet when I try to hold the `power` button. This made me think that it can be a display/screen related, so the device works but we can't see it due to the broken screen/display. Don't know how to check that though.
Same here, stock Nexus 7, won't turn on, just switched off one day and won't come back on, have tried everything as suggested above, can't get it to flicker, doesn't even register the power connection with a green light or anything
topmuffinsecret said:
Well, that's a good start, at least I am not the only one!
Have you tried to connect your device via USB? My laptop can see a connected device but it can't recognize it and I hear some sounds coming from the tablet when I try to hold the `power` button. This made me think that it can be a display/screen related, so the device works but we can't see it due to the broken screen/display. Don't know how to check that though.
Click to expand...
Click to collapse
Try replacing the screen, just to check. If that doesn't fix it, at least you have a brand new screen!
I'm currently having the same issue, haven't used it in 6 months and when I tried to turn it on, nothing happens
---------- Post added at 09:39 PM ---------- Previous post was at 09:32 PM ----------
Planters76 said:
I'm currently having the same issue, haven't used it in 6 months and when I tried to turn it on, nothing happens
Click to expand...
Click to collapse
I fix mine,
let it sit on the charger for a hour, then hold down the button for 20 sec
same issue here as well ive had it for about a year and im not able to access anything via my pc google help forums had no answer either, looks like we may be screwed..........
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
MrBratka said:
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
Click to expand...
Click to collapse
Thanks mine was taking forever to charge so I unplugged the battery waited a few minutes and then it worked it charged faster
Sent from my SM-N920V using XDA-Developers mobile app
MrBratka said:
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
Click to expand...
Click to collapse
This helped me get my N7 2012 back up and running, too. Thank you so much!
We are not alone
topmuffinsecret said:
Hi guys,
My Nexus 7 (2012) turned off(not properly) when the battery level was low and won't power on. I tried a battery from a working tablet and tested my battery in another tablet. It seems like the issue is somewhere else.
These are the things I tried:
- leave it for a couple of hours charging (no battery sign at all)
- hold the power button with/without the volume levels while it being both connected and disconnected.
- tested my battery in another tabled and put a fully charged battery from another tablet
- made sure that the battery is connected
There was one more thing I tried - to press the Power button with no battery inside but the tablet being connected to a laptop via the USB cable. One could hear something like a boot noise coming from the tablet (doesn't happen when the battery is inside)
In December, 2015 I installed a Custom ROM with android 5.1.1 which I found here http://forum.xda-developers.com/nexus-7/development/android-6-aosp-grouper-t3268172/ (the thread was renamed and is now about the Android 6 update) The tablet worked fine for these 3 months but one day when I was checking my email it went off and won't respond to any actions.
Could you please help me to fix it? I'm just not ready to give up on this tablet. Thanks!
Click to expand...
Click to collapse
I have done same, Mine is , My son had it and ran it to 0%, charging port was iffy, put new one charging port in this morning, nothing, not even battery DEAD sign, nothing tried power, button / volume trick , I did notice on the power/volume button, there is a 4th, anyone have a clue, cannot find what im looking for to answer that.
I have a smart young co-worker looking at it for me right now.
cdb2643 said:
I have done same, Mine is , My son had it and ran it to 0%, charging port was iffy, put new one charging port in this morning, nothing, not even battery DEAD sign, nothing tried power, button / volume trick , I did notice on the power/volume button, there is a 4th, anyone have a clue, cannot find what im looking for to answer that.
I have a smart young co-worker looking at it for me right now.
Click to expand...
Click to collapse
Probably this post can give you some ideas how to recover your device.
AndDiSa said:
Probably this post can give you some ideas how to recover your device.
Click to expand...
Click to collapse
Honestly, I do not think it is the battery, I can see the Charge signal, and the Battery is showing 1,784 VDC tested unplugged and disconnected, my smart young co-worker seems to think POST is failing, I still never see a "Charging" indication.
Does anyone know , Is there a fail safe, say the battery is disconnected, and usb charger is plugged in, will i just see all 5VDC at the sub port, ?
I never see a screen flicker, DEAD battery sign, nothing.
co-worker, tried some things that made sense when he explained what he did, I would have to agree with him.
Now it is rooted, 4.x something I forget, Never went to 5.x did once early and did not like it, Back stock, ran 2 days no issues, Rooted again, 4.x still do not remember, worked great 3-4 months, Sons ran it to DEaD and that was it, put it up for 90 days or so, wife got new tablet, kids have Fire each, and here i am tabletless, CRAP, did not want to throw to much $$$$ at this thing, nor did I want to buy a new one.
Samsung Tablet here we come.
any body want this Nexus 7, it is a 2012 model.
cdb2643 said:
Honestly, I do not think it is the battery, I can see the Charge signal, and the Battery is showing 1,784 VDC tested unplugged and disconnected, my smart young co-worker seems to think POST is failing, I still never see a "Charging" indication.
Does anyone know , Is there a fail safe, say the battery is disconnected, and usb charger is plugged in, will i just see all 5VDC at the sub port, ?
I never see a screen flicker, DEAD battery sign, nothing.
co-worker, tried some things that made sense when he explained what he did, I would have to agree with him.
Now it is rooted, 4.x something I forget, Never went to 5.x did once early and did not like it, Back stock, ran 2 days no issues, Rooted again, 4.x still do not remember, worked great 3-4 months, Sons ran it to DEaD and that was it, put it up for 90 days or so, wife got new tablet, kids have Fire each, and here i am tabletless, CRAP, did not want to throw to much $$$$ at this thing, nor did I want to buy a new one.
Samsung Tablet here we come.
any body want this Nexus 7, it is a 2012 model.
Click to expand...
Click to collapse
I would be more than happy to take it off of your hands mate. Probably gonna use it for parts to keep mine running.
So yesterday when after finishing work I grabbed my 6P from my desk and wanted to check for notifications. To my surprise it was off.
I held power button for 2 minutes - nothing. Tried holding various button combinations, still nothing.
I went home and plugged it in charger overnight. There was no reaction and phone did not seem to get warn while charging either.
This morning I took it off charger and tried turning it on again. Nothing. No reaction.
Tried plugging it into computer, nothing new in device manager. Booted up linux and tried there, same.
After all that I just took it into repair shop. It is theoretically still under warranty, but there is a little chip on right side - in plastic between screen and frame.
Does anyone have any idea what could have happened?
Try 4 to 5 minutes to hold the power button, while on charger. 2 minutes are maybe to short.
coremania said:
Try 4 to 5 minutes to hold the power button, while on charger. 2 minutes are maybe to short.
Click to expand...
Click to collapse
Yea, I tried holding while on power and while not. Once I held it for 10 minutes (my finger started to hurt lol). Tried Holding power and them plugging in the charger too.
Anyway, does not matter now. It is in warranty service already.
Was just wondering if anyone else had a similar issue.
Happened to me on a trip outside the country. Pulled it out of my pocket and it was dead, wouldn't take a charge, looked completely dead. I bought a burner phone and planned on taking it apart when I got back. Three days later I plugged it in and it charged up and started just fine. I have not had it since (3 months ago). I figure there is some hangup internally and the battery needs to deplete completely before the thing switches off completely. Let it sit for a few days and try again...
So.. The local warranty service basically said that they won't repair it because it is 'physically damaged'.
Which is crazy.. Phone is in perferct condition only 'damage' is between the screen and metal frame. You know, that little plastic edge.
See attached picture (sorry for quality).
I now have emailed Huawei directly explaining the situation. Let's see what they respond.
I will leave the phone unplugged for few days to see if it comes back to life.
try plugging it back into the charger. mine came back from the dead with the red charging led after the mentioned recuperation period. I let it charge a while and switched it back on. No problems since.
I had the same problem. Send to hauwei and they changed the phone. The sad part is the data I lost.
I will leave it alone for few days and then try to charge.
I sent an email to Huawei UK, which is where this phone originally came. Let's see what they respond.
See the attached picture, I made a better one.
Had this two months ago. When connecting it to a pc some weird qualcomm entry popped up in device manager, basically telling me something was very wrong.
Sent it in for repair and got a new motherboard even though it was unlocked and had a custom ROM
But i guess they couldn't check that as it was completely dead